In addition to offering rapid contact with top-tier IT professionals and subject matter experts (SBEs) to help Fort Myers, Florida companies with discrete technical issues or strategic initiatives, Progent offers short-term staffing to deliver more generalized assistance such as PC support, network administration, and Call Center response. Temporary staffing can help businesses to deal with anticipated or unplanned surges in demand for IT personnel, which may result from scenarios like mergers and acquisitions, data center moves, platform migration, business process changes like telecommuting, disaster response, seasonal variations, or regulatory changes. Short-term staffing can also cover gaps caused by the loss of full-time IT personnel because of vacations, illness, resignation, or other reasons.
Advantages of Progent's Temporary Staffing Program
Progent's temporary supplemental staffing services give businesses the versatility to respond to surges in demand for IT services without dealing with the costs and hassle associated with vetting and recruiting appropriate IT personnel and without the burden of increasing your permanent staff size.
Important features of Progent's temporary staff augmentation services include:
Progent's Co-managed Help Desk Call Center Service
- Rapid access to seasoned IT professionals
- Easy initiation, cessation, and resumption of services
- Transparent extension of your full-time IT staff
- Comprehensive reporting of all services delivered
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved fast
- Strong working relationship with a top-level, full-service source for IT expertise
Progent's co-managed Help Desk Call Center program is a specialized flexible staff expansion alternative that allows IT organizations to divide the work of Call Center support transparently between their internal IT personnel and Progent's extensive team of technical support specialists. Acting as a transparent supplement of your in-house Call Center, Progent's shared Help Desk Call Center service is a joint service alternative based on by the industry's leading shared professional services tool for streamlining, service requests, ticketing, assigning ownership, monitoring progress, and producing management reports.
Why Choose Progent?
Progent has two decades of background providing remote and onsite network expertise for organizations across the U.S. Progentís engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading vendors. Progent's security and compliance experts hold top certifications including ISSAP, CISM, and CRISC. Find out more details about Progent's technology certifications.
Progent's Areas of Expertise for Fort Myers, Florida Companies
Progent's seasoned roster of certified engineers offers Fort Myers, Florida businesses a broad array of online consulting and troubleshooting services. Practice areas offered under Progent's consulting program for network service firms include:
Contact Progent for Temporary Staffing Services for Fort Myers, Florida Businesses
To learn more about Progent's temporary staffing services for Fort Myers, Florida companies, call 800-993-9400 or visit Contact Progent.