Besides providing rapid access to top-tier network professionals and subject matter experts to help Fort Myers, Florida businesses with specific technical issues or strategic projects, Progent can provide temporary staffing to deliver more broadly defined services like PC help, network management, and Call Center response. On-demand staffing can help organizations to deal with planned or unplanned peaks in demand for IT services, which may result from scenarios such as mergers and acquisitions, site relocation, platform migration, business process changes like work-from-home, disaster response, seasonal variations, or new regulations. Temporary IT staff augmentation can also cover gaps left by the absence of in-house staff members because of vacations, illness, termination, or other reasons.

Benefits of Progent's Short-Term Staffing Program
Progent's short-term staff augmentation services give organizations the flexibility to respond to surges in demand for network personnel without dealing with the expense and hassle that come with reviewing and hiring reliable IT help and without the risk of adding to your full-time staff size.

Key aspects of Progent's temporary staffing services include:

  • Fast availability of seasoned IT professionals
  • Simple engagement, termination, and resumption of services
  • Transparent augmentation of your in-house IT staff
  • Full reporting of all services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled fast
  • Strong working relationship with a top-level, full-spectrum resource for network expertise
Progent's Co-managed Help Desk Call Center Service
Progent's co-managed Help Desk Call Center program is a proven on-going staff expansion alternative that enables IT groups to divide the work of Help Desk Call Center support transparently between their internal network staff and Progent's extensive team of technical support specialists. Working as a transparent extension of your full-time Help Desk, Progent's co-managed Call Center program is a collaborative service solution based on by the leading group professional services platform for streamlining, service requests, ticketing, assigning ownership, tracking responses, and generating management reports.

Why Choose Progent?
Progent has 20 years of experience delivering remote and on-premises network expertise for businesses throughout the U.S. Progent's IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's cybersecurity experts hold top certifications including CISSP-ISSAP, CISM, and GIAC. Find out more about Progent's certifications.

Progent's Areas of Expertise for Fort Myers, Florida Businesses
Progent's nationwide team of certified consultants and technical experts can provide Fort Myers, Florida organizations a broad array of online technical guidance and debugging expertise. Practice areas offered under Progent's reseller program for IT service providers include:

Contact Progent for Short-Term Staff Augmentation for Fort Myers, Florida Businesses
To find out more about Progent's short-term staffing services for Fort Myers, Florida businesses, call 800-993-9400 or visit Contact Progent.