In addition to providing rapid access to top-tier network consultants and subject matter experts to help Fort Myers, Florida organizations with discrete IT issues or longer-term initiatives, Progent can provide short-term staffing to deal with more broadly defined assistance such as PC support, network administration, and Help Desk call center response. Temporary staffing can help businesses to respond to anticipated or unplanned peaks in demand for IT services, which may result from scenarios like company mergers, site moves, technology migration, paradigm shifts like telecommuting, disaster response, busy seasons, or new compliance requirements. Short-term IT staff augmentation can also fill voids caused by the absence of in-house IT personnel due to scheduled vacations, illness, resignation, or other reasons.
Benefits of Progent's Short-Term IT Staffing Program
Progent's temporary supplemental staffing services give organizations the flexibility to react to surges in requirements for network personnel without being saddled with the expense and hassle associated with reviewing and recruiting appropriate IT personnel and without the burden of increasing your in-house head count.
Key aspects of Progent's short-term staffing services include:
Progent's Shared Help Desk Call Center Program
- Rapid availability of reliable IT professionals
- Easy initiation, cessation, and resumption of services
- Transparent extension of your in-house network support team
- Comprehensive reporting of services performed
- Available escalation from Tier 1 up to Tier 3 support so even the toughest problems get resolved fast
- Close working relationship with a top-level, full-spectrum source for network expertise
Progent's shared Help Desk program is a specialized on-going staff augmentation option that enables IT groups to share the work of Help Desk support seamlessly between their full-time network staff and Progent's nationwide team of technical support specialists. Working as a seamless supplement of your in-house Call Center, Progent's shared Help Desk Call Center service is a joint support alternative based on by the leading group professional services tool for streamlining, service calls, generating tickets, assigning ownership, tracking responses, and generating management reports.
Why Choose Progent?
Progent has two decades of experience providing online and on-premises IT services for businesses throughout the United States. Progentís IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's cybersecurity consultants have earned advanced certifications including ISSAP, CISA, and GIAC. Learn more details about Progent's certifications.
Progent's Practice Areas for Fort Myers, Florida Businesses
Progent's seasoned roster of certified engineers can deliver Fort Myers, Florida businesses a wide array of online technical guidance and debugging services. Areas of expertise covered under Progent's consulting program for network service organizations include:
Contact Progent for Temporary Staffing Services for Fort Myers, Florida Organizations
To learn more about Progent's temporary supplemental staffing services for Fort Myers, Florida businesses, call 800-993-9400 or visit Contact Progent.