In addition to offering rapid contact with top-tier IT professionals and subject matter experts (SMEs) to help Fort Myers, Florida businesses to resolve discrete technical problems or longer-term initiatives, Progent offers short-term supplemental staffing to deal with more broadly defined services like desktop help, IT administration, and Call Center services. On-demand staffing makes it possible for organizations to respond to expected or surprise surges in demand for IT services, which may result from situations like mergers and acquisitions, site relocation, technology upgrades, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or regulatory changes. Temporary supplemental staffing can also fill gaps caused by the loss of in-house staff members due to vacations, health issues, termination, etc.

Advantages of Progent's Temporary Staff Augmentation Services
Progent's temporary staff augmentation services offer businesses the ability to react to increases in requirements for IT services without being saddled with the expense and delays associated with identifying and recruiting professional IT personnel and without the risk of increasing your permanent head count.

Important features of Progent's short-term staffing services include:

  • Fast access to proven network pros
  • Easy initiation, cessation, and resumption of services
  • Transparent augmentation of your in-house IT team
  • Comprehensive documentation of all services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled promptly
  • Close working relationship with a top-level, full-spectrum resource for network support
Progent's Co-managed Help Desk Program
Progent's shared Help Desk program is a specialized on-going staff expansion option that allows IT groups to divide the responsibilities of Help Desk Call Center support seamlessly between their internal network staff and Progent's extensive pool of technical support experts. Acting as a seamless supplement of your full-time Call Center, Progent's co-managed Call Center service is a collaborative support solution based on by the leading shared PSA platform for managing, service requests, ticketing, assigning ownership, monitoring progress, and generating documentation.

Why Choose Progent?
Progent has two decades of experience delivering online and on-premises IT expertise for organizations across the U.S. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's cybersecurity experts have earned top certifications including ISSAP, CISM, and GIAC. Learn more details about Progent's certifications.

Progent's Practice Areas for Fort Myers, Florida Businesses
Progent's veteran team of certified engineers can deliver Fort Myers, Florida organizations a wide array of online technical guidance and debugging services. Practice areas covered under Progent's reseller program for network service providers include:

Contact Progent for Temporary IT Staffing for Fort Myers, Florida Companies
To find out more about Progent's temporary staffing services for Fort Myers, Florida organizations, call 800-993-9400 or visit Contact Progent.