Immediate Remote Help for Fort Myers Florida UNIX, Linux, or Solaris SystemsFor small companies in Fort Myers Florida, Progent provides support for information systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that feature a mix of UNIX and Microsoft technology. Progent has delivered remote support to businesses in every state in the U.S. (See Progent's customer testimonials). Progent also can furnish the expertise of CCIE-qualified network specialists for complex infrastructure problems, plus the assistance of CISA and CISSP-accredited security engineers to help with advanced security architecture and business continuity preparedness.

Progent's online technical support services offer exceptional leverage because they are equipped with the real-world background and the advanced tools to resolve the majority of information system problems quickly. This reduces immediate expenses because solutions take up fewer chargeable consulting minutes. Online support also eliminates the cost of dispatching a consultant to your site. Your organization benefits even more in indirect costs by reducing or avoiding network outages and related losses resulting from business disruption, upset customers and vendors, idle workers, and distracted management.

Progent's billing policy for online support is designed to get the most out of your IT service investment. Progent bills by the minute for telephone-based consulting, so you are charged only for the support that you actually get. Unlike typical online support firms, Progent imposes no startup fee or minimum fees. Progent's one-minute granularity and clean model for billing do away with scenarios where speedy. minor fixes manage to turn into substantial bills. Progent's penchant for handling problems quickly translates into your business conserving cash.

Progent's Remote Technical Support Technologies
Over the years, Progent has fine tuned a collection of optimized technologies and field-proven processes that allow the maximum level of effectiveness for online help and repair for small company IT networks. Progent offers safe VPN support for VPN gateways from a variety of leading vendors including Microsoft, Cisco, Juniper, Netscreen and Watchguard. Protected VPN connectivity enables the consultants of Progent's online support team to interface to your company's network remotely without breaching corporate security.

Progent's highly evolved customer support database application includes comprehensive histories for the service that Progent's customers have been provided. Progent's team service personnel have access to the records of services rendered to every customer by every Progent consultant. This database of problems and responses is organized as an easily retrievable proprietary knowledge base that permits Progent's online support experts to communicate their knowledge with the whole team to ensure that the value of Progent's support services grows over time. Progent's advanced accreditations and working relationships with key industry leaders including Cisco and Microsoft permit access to additional massive technical support knowledge bases and permit priority access to vendors' internal support staff so Progent's online service specialists can come up with the best resolutions in the least time.

Initiate Remote UNIX/Linux, Sun Solaris, or macOS and OS X Technical Assistance from Progent
To get started with Progent's remote support in Fort Myers Florida or to find out more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has a critical need for IT help, visit Immediate Emergency Support.

Phone-based Technical Services Offered Progent
Progent's remote network support professionals offer advanced credentials in an extensive array of technologies. This breadth of IT skills allows Progent's consultants to address virtually any crisis likely to crop up in a small or midsize company information system. Certifications awarded to Progent engineers in UNIX-family platforms include Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications owned by Progent technical support engineers include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, CCSP, Voice Professional, and Design Professional.

To help customers with multi-operating system environments, Progent also provides the support of consultants who have advanced Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include CISM Engineers, CISSP-certified cybersecurity experts, and CISSP-ISSAP engineers.

Online support services Offered by Progent to customers in Fort Myers include:

  • UNIX/Linux, Sun Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX, Linux, Solaris, and macOS and OS X remote support services cover a broad range of information technology including network architecture, email systems, system and process security, UNIX/Linux and Microsoft Windows coexistence, VMware technologies for server hardware economization and simplified management, and migration from legacy applications to current Windows or Linux-powered solutions. Progent's group-oriented methodology for resolving network problems promotes fast escalation, if necessary, to consultants with appropriate expertise to tackle complex situations. This accelerates solutions of urgent problems, reduces network downtime, and cuts support expense.

    Progent's UNIX/Linux consultants can offer emergency phone-based help for diagnosing problems within UNIX/Linux networks based on leading versions of UNIX including:

    • Apple macOS and OS X
    • Sun Solaris
    • IBM AIX Operating System
    • HP-UX (Hewlett Packard UNIX)
    • BSD
    • SCO UNIX
    • Silicon Graphics IRIX
    Major Linux versions for which Progent offers expertise include:
    • RedHat Linux
    • SUSE Linux
    • Debian-GNU
    • Slackware Linux

  • Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Network Problem Solving
    Cisco CCIE Consultants for Fort Myers FloridaThe Cisco CCIE certification is the premier recognition for network infrastructure professionals, and indicates a person's networking skills at the master level. Cisco CCIEs know how to resolve the most difficult problems encountered in network infrastructure design, installation, maintenance, protection, and troubleshooting. Cisco qualified CCIEs work on a privileged basis with Cisco's in-house support staff in isolating anomalies with IOS Software network administration tools and coming up with workarounds or identifying software patches. Cisco CCIEs are an excellent cost-effectiveness since their depth of experience enables them to fix even the most intractable problems quickly. In typical instances, less qualified consultants can wrestle for many hours or days with identical tasks that a Cisco-qualified CCIE can dispose of in minutes. Few service organizations make CCIEs available to help small and mid-size businesses. Progent can provide fast phone access to a Cisco authorized CCIE so your company can get timely help for serious network issues that are lowering worker productivity but are outside the comfort zone of your ordinary computer support providers. Progent's Cisco-qualified CCIE engineers can communicate with your network via state-of-the-art on-line support technology to perform efficient, secure, and economical diagnosis and remediation. Progent's Cisco CCIEs can provide consulting for the entire range of Cisco's market leading selection of infrastructure products including PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst FWSM modules, protected high-speed and IS routers, wireless access points, Cisco Meraki cloud-managed access points, Voice over IP (VoIP) phones and systems, Catalyst Series switches, as well as Virtual Private Network (VPN) technology.

  • Authorized MS Windows Expertise
    Windows Expertise for Fort Myers FloridaProgent's Microsoft-premier online service professionals can deliver computer system troubleshooting and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your business the assistance of consulting professionals who can assist you with a broad variety of platform support including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 installation, MS Exchange 2019 Server deployment, MS Exchange 2016 migration, Microsoft Exchange 2013 consulting, Microsoft Exchange Server 2010 monitoring and support, SharePoint Server 2016 migration and hybrid integration expertise, SharePoint 2019 planning and deployment, Microsoft Teams migration expertise, Microsoft Skype for Business planning and deployment consulting, Lync Server integration and Microsoft Office Communications Server upgrade, Microsoft Forefront Threat Management Gateway management and ISA Server maintenance, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 integration and programming, and SQL Server 2014 support, Systems Center Operations Manager (SCOM) network monitoring and reporting, Project Server and Server Online planning, Small Business Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent also offers a full range of online PC desktop consulting and support services including Windows 7 migration help, preparing for to 64-bit desktop applications, integrating Office 2010, and streamlining workstation deployment.

  • CISSP and ISSAP Certified System Security Specialists
    CISSP Premier Network Security Specialists for Fort Myers FloridaProgent's qualified CISSP and ISSAP security engineers can provide a variety of system protection services to improve the defenses of your UNIX/Linux, Sun Solaris, Apple Mac or Microsoft Windows environment against assaults or assist you to clean up rapidly following a damaging breach. Security support services available from Progent cover in depth network security evaluation using tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds tools and Hydra; fast cleanup after malicious assaults; integrating firewalls; establishing secure architectures for remote and mobile communication; securing your messaging system against spam and directory harvest attacks; and instituting 24x7 proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide advanced online consulting support to help businesses of any size integrate their IT infrastructure with leading public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to plan and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid network models that combine physical resources as well as public cloud services. To assist you to integrate public clouds with networks, Progent can provide a variety of public cloud migration services such as Office 365 integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud planning and integration consulting. Progent has over two decades of experience providing advanced consulting expertise remotely, and Progent can help you complete your cloud migration initiatives quickly and within your budget.
Additional Support Services Available from Progent
Progent can provide the skills of seasoned remote consulting experts for contract IT projects that small businesses often request. Billing rates for ongoing consulting projects are set based on the qualifications of the engineers required. Progent's experience with these special fields of computer technology enables customers to execute major projects within budget and on schedule. Progent's special remote engineering solutions include:
  • Call Center Support
    Progent's Call Center service offerings for small businesses with networks based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Call Center outsourcing, Virtual Help Desk support services, and Call Center consulting. Progent's Standard Help Desk Call Center services are intended for smaller businesses who don't have the money or time to support an in-house Call Center but who require quick communication with an effective Call Center with proficient phone support plus the technical depth to escalate the most challenging tasks to advanced engineers.

    Progentís Co-managed Help Desk services allow your business to share responsibilities for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of certified technical support technicians and matter experts (SMEs). Progentís shared Help Desk service is an advanced service desk solution based on the leading professional services automation (PSA) platform for handling service requests, ticketing, responsibility, status tracking, and reporting.

    Progent's Call Center consulting expertise can guide you in creating an efficient new Help Desk Call Center or enhancing your current one, selecting or modifying Call Center software to address the special needs of your corporation, or adding occasional online staff to reinforce your internal Call Center team to handle unusually busy scenarios like software migrations, major upgrades, or installing new business software.

    Progent's Help Desk Call Center staff of experienced information technology experts offers your customers in Fort Myers Florida quick access to an efficient support resource with years of background delivering telephone-based help and remote repair service for IT systems based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to earn the Help Desk perception as a solid driver of company performance, and Progent's target is to resolve instead of simply annotate network issues.

  • Business Applications Services: Education, Customization, and Integration
    Progent's Applications Experts Group can supply online and in-depth engineering expertise and training in key application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and CRM. Progent also can deliver expertise, custom development, and training for familiar Microsoft applications including CRM, Project, MS Office Word, and Office Excel. For additional information about Progent's consulting, customization, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.

    Progent's Mac experts can support the artistic aspect of Mac environments by offering phone-based consulting services and training in imaging, audio, and video. Progent's support professionals can provide assistance in a large selection of Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's consultants can also help you with special jobs such as scanning or digitizing audio/video or building an audio/video post production facility.

    Remote Network and Server Monitoring Support
    Progent offers companies in Fort Myers Florida remote computer system monitoring support powered by Microsoft Operations Manager network monitoring, enhanced by Progent to accommodate your business so that your network maintenance is proactive rather than reactive. By spotting emerging trouble spots before they expand into network outages, automated monitoring can minimize disruptive and expensive service breakdowns. Progent can also assist with network monitoring utilities like Nagios and MRTG to analyze UNIX, Linux, Solaris, or Apple macOS and OS X environments, Microsoft Windows environments, or environments that incorporate a variety of platforms.

How Your Fort Myers Florida Business Can Contact Progent's Remote Service Professionals
To contact Progent about urgent online support with UNIX, Linux, Solaris, or macOS and OS X environments, visit Progent's Urgent Online Help, phone 1-800-993-9400, or see Contact Progent.

South Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.

Onsite IT Consulting
Progent locations in South Florida

City Address Phone Link
Fort Lauderdale 401 E Las Olas Blvd, Suite 1400
Fort Lauderdale, FL 33301
954-736-4937 Fort Lauderdale Network Support Services
Fort Myers Collier Avenue Executive Center, 2080 Collier Avenue
Fort Myers, FL 33901
239-676-0700 Fort Myers Network Support Services
Hialeah 17690 NW 78th Ave
Hialeah, FL 33015
786-756-4700 Hialeah Network Support Services
Miami 200 South Biscayne Blvd, Suite 2790
Miami, FL 33131
786-646-0567 Miami Network Support Services
Miami Beach 1680 Michigan Avenue
Miami Beach, FL 33139
786-522-2526 Miami Beach Network Support Services
Naples 780 5th Avenue S, Suite 200
Naples, FL 34102
239-330-4007 Naples Network Support Services
West Palm Beach 515 N. Flagler Drive, Suite P-300
West Palm Beach, FL 33401
561-437-1717 West Palm Beach Network Support Services




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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Progent offers fast and affordable remote access to a certified Oracle database administration expert or an Oracle application developer. Progent offers comprehensive DBA services for any version of Oracle's RDBMS platform and can also assist you to plan, create, update, or troubleshoot Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also provides consulting for Data Guard replication technologies and Oracle Database Resource Manage.

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    ProSight Data Protection Services from Progent provide small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows fast recovery of vital files, apps and VMs that have become unavailable or damaged as a result of hardware failures, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's BDR specialists can provide advanced support to set up ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical data.

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  • Network Architecture Network Support Consultants
    Software Support Remote Branch Office

    For enterprises with branch offices in or any region covered by Progent's engineers, Progent's Microsoft-Premier IT support professionals and authorized Cisco system consultants can provide a range of IT support services including project planning, Sarbanes Oxley compliance, site moves, corporate security, system design, local or phone-based emergency support, and technical support for co-location hosting facilities. A Progent IT architect can show you how to design a multi-office network that makes efficient use of colocation services and Internet data centers. Progentís Microsoft Premier engineers can help major enterprises design, deploy and support massive rollouts of updated versions of Microsoft products such as Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progentís CCIE and CCNP consultants can help you deploy Cisco products for connection solutions that incorporate simple, high-speed, integrated, and remote networking.

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  • 24 Hour Network Consultant Suse Linux, Solaris, UNIX Fort Myers-Estero, Florida
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    For small companies interested in Progent's IT outsourcing, design expertise, or troubleshooting offerings, phone 800-993-9400 or e-mail information@progent.com.

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    Progent's application experts can provide in-depth consulting, software development, integration help, and webinar classes for leading applications that address vital areas including ERP and MRP, financials, business reporting, web application design, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of background delivering high-level consulting support online, Progent can assist clients anywhere in the U.S. to eliminate the lost productivity and fees related to travel and on-premises activity without compromising the effectiveness of consulting services.

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    Progent is a pioneer in cost-effectively delivering world-class network support to small businesses. Progent's success in handling the IT service needs of the chronically underserved small company sector is the combined outcome of key technical and process breakthroughs that have removed much of the traditional costs out of administering IT service, added unprecedented technical expertise into the support mechanism, and dramatically streamlined the repair cycle.

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    Progent's Microsoft and Cisco certified computer consultants can provide advanced help with a wide range of technologies and can provide that assistance remotely nationwide or onsite in select cities across the country and anywhere in California. Progent offers online help for information systems based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that include a combination of Microsoft and UNIX-based platforms. Progent also offers the help of Cisco CCIE network specialists for the toughest network problems, as well as the the assistance of CISSP-accredited security consultants to assist with high-level security design and troubleshooting. Progent has provided online network support to businesses in every state in the United States.

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    Progent offers access to the cost-effective support of online Internet connectivity experts to help your organization to evaluate or enhance your Internet services so your Internet access solution matches your business requirements. Services provided by Progent include assessment of your existing bandwidth use, carrier and service plan analysis and selection, network provisioning, and managing a smooth switchover to a new ISP and/or service plan. Provisioning can include enhancing existing routers and switches and deploying additional ones, setting up firewalls, and designing fault-tolerant BGP architectures.

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    Exchange Online and on-premises Exchange Remote Support

    Microsoft allows you to create transparent hybrid networks that integrate Office 365 and on-premises Exchange systems. This permits you to have some mailboxes located on your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can assist your organization with any facet of designing, integrating and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is carried out on time and within budget.

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    Consultant Citrix desktop virtualization

    Citrix offers a comprehensive line of platforms that deliver advanced manageability, scalability, and performance for virtualizing servers and for server-based distribution of virtual Windows desktops and applications. For delivering virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials. Progent's Citrix-certified engineers can assist you to evaluate the strategic benefits of Citrix technology and can help you design, test, deploy, troubleshoot, and support Citrix virtualization platforms.

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    Small Business Subscription Anti-Virus

    Email Guard from Postini provides continually upgraded spam and virus blocking, data filtering, and security from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini aggregator and service firm. If your company is too small to qualify for a regular Postini license, you can still get the use of Postiniís Perimeter Management services through Progentís E-Mail Guard spam filtering and virus defense aggregation program. Progentís expert email protection professionals can help you devise an email safety strategy that features spam filtering and virus defense services and processes.

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  • IT Outsourcing Example Article
    IT Outsourcing White Papers

    Progentís IT outsourcing services provide budget-friendly computer consulting for mid-size businesses. Whether it includes planning network infrastructure, creating an internal Help Desk or using an outside one, rolling out an updated email platform, monitoring your system, or building a web-based eCommerce application, outsourcing your IT technical services can reduce expenses and minimize risks, permitting IT support expenses to increase in a more linear and controlled fashion than is possible by assembling a bulky, knowledgeable internal IT staff. Progentís Outsourcing White Paper and flyers tell you how Progent can help you create a protected and robust network foundation for your critical Windows-powered applications such as Windows Server 2008, Exchange Server, and Microsoft SQL Server 2008.

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    Windows 2008 R2 Network Consultant

    Windows Server 2008 represents an important step forward in making IT systems more protected and fault tolerant, easier to virtualize and manage, faster, and able to provide an improved platform for web hosting and development. Progent can assist your business get the most from the enhancements built into Microsoft Windows Server 2008 by delivering certified consulting, technical support, training, temporary staffing, monitoring, and security expertise.

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