Urgent Phone Support for Fort Myers Florida UNIX, Linux, or Sun Solaris NetworksFor small and midsize companies in Fort Myers Florida, Progent provides help for networks based on UNIX or Linux or for networks that feature a mix of UNIX-family systems and Microsoft Windows technology. Progent has delivered online support to businesses in every state in the United States. (See Progent's client recommendations). In addition, Progent offers the consultation CCIE-qualified engineers for challenging connectivity problems, plus the services of CISSP-certified security consultants to help with high-level security architecture and business continuity preparedness.

Progent's remote technical support services represent excellent leverage because they are equipped with the practical background and the sophisticated technology to solve the majority of information system issues quickly. This lowers direct costs because service calls require a smaller number of chargeable consulting minutes. Online help also avoids the expense of dispatching a consultant to your location. Your organization benefits additionally with indirect expenses by reducing or avoiding network downtime and associated losses due to business discontinuity, upset customers and vendors, idle workers, and de-focused management.

Progent's pricing model for online help is structured to get the most out of your IT service dollar. Progent bills per minute for telephone-based assistance, so you are invoiced only for the support that you receive. Unlike typical online service firms, Progent asks for no initialization surcharge or minimum job duration. Progent's one-minute billing unit and clean model for pricing eliminate situations where quick fixes somehow turn into big tabs. Progent's skill at handling problems quickly translates into your business spending less money.

Progent's Remote Service Technologies
Over time, Progent has fine tuned an arsenal of optimized technologies and field-tested processes which ensure the highest degree of efficiency for remote engineering help and troubleshooting for small business IT systems. Progent offers secure Virtual Private Network support for VPN gateways from a variety of popular vendors such as Microsoft, Cisco, Juniper Networks, Sonicwall and Checkpoint. Secure VPN technology allows the engineers of Progent's online support team to interface to your company's computer system without compromising system security.

Progent's advanced customer support database application stores thorough histories of all service that Progent's customers have been provided. Progent's staff service personnel have access to the records of assistance rendered to every Progent customer by any Progent consultant. This history of problems and solutions is stored as a quickly searchable proprietary knowledge base that permits Progent's online support engineers to share their knowledge company-wide to ensure that the value of Progent's support grows daily. Progent's advanced accreditations and working associations with important vendors such as Cisco and Microsoft permit access to other massive technical knowledge bases and permit fast response from vendors' in-house support staff so Progent's remote consulting specialists are able to find the best resolutions in the least time.

Start Receiving Online UNIX/Linux, Solaris, or macOS and OS X Computer Help from Progent
To access Progent's phone services in Fort Myers Florida or to find out more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have a critical requirement for IT support, go to Immediate Urgent Support.

Phone-based Technical Support Services Provided by Progent
Progent's phone-based consulting engineers have certified skills in a comprehensive set of products and technologies. This wide range of technical skills allows Progent's engineers to manage almost any emergency likely to occur in a small business information system. Credentials awarded to Progent engineers in UNIX/Linux platforms include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials awarded to Progent service experts include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, CCVP, and Design Associate.

To help businesses with mixed-platform networks, Progent also provides access to consultants who have advanced Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include CISM Engineers, CISSP network security specialists, and Information System Security Architecture Professional engineers.

Phone-based technical support services Offered by Progent to clients in Fort Myers include:

  • UNIX, Linux, Sun Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based support services address a wide spectrum of information technology such as system architecture, email systems, system and process security, UNIX/Linux and Microsoft Windows integration, VMware technologies for server consolidation and easy administration, and transitioning from older applications to current Microsoft Windows or Linux solutions. Progent's group-oriented approach to solving network issues enables quick escalation, when required, to engineers with appropriate expertise to handle complex scenarios. This expedites solutions of critical problems, minimizes network downtime, and cuts support costs.

    Progent's UNIX/Linux support engineers can offer emergency remote help for diagnosing anomalies within UNIX, Linux, or Solaris networks powered by popular derivatives of UNIX such as:

    • macOS and OS X
    • Sun Solaris
    • IBM AIX Open UNIX
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO
    • SGI/Irix
    Major Linux platforms for which Progent offers expertise include:
    • RedHat Linux
    • SUSE
    • Debian GNU/Linux
    • Slackware Linux

  • Talk to a Cisco CCIE for High-level Network Problem Solving
    Cisco Consultants for Fort Myers FloridaThe Cisco CCIE credential is the highest accreditation for network professionals, and certifies an individual's networking skills at the expert level. CCIEs know how to resolve even the most intractable challenges occurring in network infrastructure planning, deployment, administration, security, and troubleshooting. Cisco CCIEs operate with the highest priority with Cisco's internal engineers in isolating problems with IOS network management utilities and developing workarounds or identifying program updates. Cisco qualified CCIEs provide excellent cost-effectiveness since their depth of expertise enables them to solve the most intractable problems quickly. In many instances, less experienced service providers can struggle for hours or days with identical tasks that a CCIE can fix in minutes. Few service firms make CCIEs accessible to help small and mid-size businesses. Progent can provide quick phone contact with a Cisco CCIE so you can get timely help for severe network infrastructure problems that are impacting worker productivity but are not within the experience of your local computer maintenance personnel. Progent's Cisco CCIE engineers can connect to your computer system via the latest on-line troubleshooting tools to perform quick, safe, and economical analysis and repair. Progent's CCIEs can provide expertise in the entire range of Cisco's top-selling selection of infrastructure products such as PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst FWSM modules, protected high-speed and integrated services (IS) routers, Aironet wireless access points, Meraki cloud-managed access points, Voice over IP (VoIP) phones and systems, Catalyst family switches, plus VPN technology.

  • Certified Microsoft Windows Support
    Windows Support for Fort Myers FloridaProgent's Microsoft-premier online support experts offer computer problem solving and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your business the expertise of consulting professionals who can help your company with a broad range of platform support including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 set up, Microsoft Exchange Server 2019 integration, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 configuration, Microsoft Exchange Server 2010 maintenance, SharePoint Server 2016 migration and hybrid integration support, SharePoint 2019 planning and integration, Microsoft Teams migration expertise, Skype for Business Server migration support, Lync Server 2013 integration and Office Communications Server 2007 upgrade, Forefront Threat Management Gateway management and ISA Server migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and development, and SQL Server 2014 consulting, Systems Center Operations Manager system monitoring, Project Server and Server Online training, Small Business Server support, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent in addition can deliver a full range of remote desktop support services such as Microsoft Windows 7 migration help, preparing for to 64-bit desktop software, configuring Office 2010, and streamlining desktop configuration.

  • CISSP, ISSAP, and CISM Certified Network Security Professionals
    CISSP Certified Network Security Consultants for Fort Myers FloridaProgent's accredited CISM and CISSP network security consultants offer a variety of system protection solutions to bolster the defenses of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows environment against attacks or assist your business to recover rapidly after a damaging breach. Security solutions offered by Progent cover thorough security audits utilizing utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Metasploit and Hydra; rapid recuperation from malicious attacks; installing firewalls; establishing secure mechanisms for off-site and mobile communication; guarding your messaging system from viruses, spam and DHA attacks; and setting up round-the-clock network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide advanced online consulting services to help businesses of all sizes integrate their information networks with popular public clouds such as Microsoft Azure and Amazon AWS. Progent can assist your it team to plan and manage cost-effective ecosystems that can include Windows and Linux systems and applications in both cloud-based systems or in hybrid architectures that utilize on-premises IT assets along with public cloud services. To assist you to incorporate cloud services with networks, Progent offers a variety of cloud integration support services such as Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure hybrid cloud integration, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform (GCP) planning and integration expertise. Progent has over two decades of background delivering high-level consulting support remotely, and Progent can make sure you successfully carry out your cloud integration projects on schedule and affordably.
Additional Consulting Programs Offered by Progent
Progent offers the skills of seasoned remote consulting experts for special projects that small businesses frequently need. Progent's charges for longer-term development or consulting projects are set according to the level of expertise of the engineers required. Progent's background in these special areas of information technology allows customers to execute critical initiatives within budget and on schedule. Progent's special online consulting services include:
  • Call Center Services
    Progent's Help Desk support alternatives for small organizations with networks that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology include comprehensive Call Center outsourcing, Virtual Help Desk support services, and Help Desk process consulting. Progent's Standard Help Desk Call Center services are intended for smaller companies who lack the resources to assemble and manage an internal Help Desk but who want quick response from a dependable Call Center with proficient telephone support as well as the available expertise to escalate complex tasks to high-level consultants.

    Progentís shared Help Desk services make it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progentís shared Help Desk service is an advanced service desk solution based on the top professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.

    Progent's Help Desk Call Center consulting expertise can guide you in building an efficient new Help Desk Call Center or improving your established organization, evaluating or enhancing Help Desk Call Center software to handle the particular requirements of your business, or adding occasional online personnel to supplement your internal Call Center group to handle demanding scenarios like software transitions, major upgrades, or installing new business software.

    Progent's Help Desk team of veteran information technology professionals offers your clients in Fort Myers Florida instant assistance from a reliable support group with substantial experience offering phone help and online repair service for networks based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's focus is to earn the Call Center recognition as a significant contributor to business efficiency, and Progent's aim is to resolve and not simply record IT issues.

  • Applications Support: Training, Custom Programming, and Problem Solving
    Progent's Applications Consulting staff offers phone-based and in-depth consulting expertise and training in specific business application areas that include ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can provide consulting expertise, programming, and training for Microsoft applications including CRM, Office Project, Office Word, and Excel. To read more information concerning Progent's expertise, custom development, and training offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.

    Progent's Mac experts can promote the imaginative elements of Mac environments by offering remote consulting support and training in imaging, audio, and motion video. Progent's consultants can provide help in a large selection of Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac experts can also help you with specific projects such as scanning or digitizing audio or video or establishing an audio/video post production studio.

    Remote Network and Server Monitoring Support
    Progent offers companies in Fort Myers Florida remote network monitoring support powered by Microsoft System Center Operations Manager IT infrastructure monitoring, adapted by Progent to suit your environment so your IT maintenance is proactive and automated. By detecting looming problems before they expand into crashes, remote monitoring can minimize stressful and costly network crises. Progent can also utilize server and infrastructure monitoring utilities such as Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft Windows networks, or networks that support a variety of platforms.

How Your Fort Myers Florida Business Can Contact Progent's Remote Service Experts
To get in touch with Progent about urgent online help with UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, go to Progent's Nationwide Online Help, phone 1-800-993-9400, or go to Contact Progent.

Miami and South Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.

Onsite IT Consulting
Progent locations in Miami and South Florida

City Address Phone Link
Fort Lauderdale 401 E Las Olas Blvd, Suite 1400
Fort Lauderdale, FL 33301
United States
(954) 736-4937 Fort Lauderdale Network Support Services
Fort Myers Collier Avenue Executive Center, 2080 Collier Avenue
Fort Myers, FL 33901
United States
(239) 676-0700 Fort Myers Network Support Services
Hialeah 17690 NW 78th Ave
Hialeah, FL 33015
United States
(786) 756-4700 Hialeah Network Support Services
Miami 200 South Biscayne Blvd, Suite 2790
Miami, FL 33131
United States
(786) 646-0567 Miami Network Support Services
Miami Beach 1680 Michigan Avenue
Miami Beach, FL 33139
United States
(786) 522-2526 Miami Beach Network Support Services
Naples 780 5th Avenue S, Suite 200
Naples, FL 34102
United States
(239) 330-4007 Naples Network Support Services
West Palm Beach 515 N. Flagler Drive, Suite P-300
West Palm Beach, FL 33401
United States
(561) 437-1717 West Palm Beach Network Support Services




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  • Les Kent has a 35-year track record of successful network integration, corporate administration, marketing, and operations. He has shown a knack for developing sophisticated information technology solutions during his time as as a network architect, application developer, project manager, deployment expert, and troubleshooter for small companies, start-ups, and global enterprises.

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    Nexus switches are designed to deliver the speed, expandability, availability, virtualization support, density, security and manageability needed to act as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch consultants can provide remote and on-premises consulting services to help your IT staff to design an efficient network architecture, build test systems to confirm your network design, deploy Nexus switches, create and enforce appropriate policies, perform security and compliance assessments, configure advanced monitoring and alert systems, fully utilize network resources by means of virtualization technologies, analyze and repair switching and routing issues, optimize system performance, plan for expected growth, and take advantage of the advanced fault-tolerant capabilities available for Nexus products. Progent's consultants can also help your business to upgrade non-disruptively from legacy Nexus switches or Catalyst switches to up-to-date Nexus switches.

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    Microsoft Forefront Threat Management Gateway 2010 is based on the proven security capabilities of Microsoft Internet Security and Acceleration Server 2006 and provides a easily administered Internet gateway that delivers a one-server platform for a variety of security functions including an application layer and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security logging and reporting capabilities, permits custom reporting powered by SQL Server, works with Active Directory to streamline policy enforcement, and can be installed as a virtual machine to cut costs and improve availability. Progent's Microsoft engineers can help your company to design and execute pilot and production deployments; integrate Forefront TMG 2010 with Windows 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing consulting and repair services. Progent's consultants can also help your organization to upgrade economically to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.

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    Exchange Server 2013 incorporates major improvements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful innovations plus a revamped structure. These improvements affect vital areas like manageability, availability, security and compliance, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the possible business benefits of upgrading to Microsoft Exchange 2013, design an efficient test and rollout strategy, and educate your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide affordable remote support and management for Exchange 2013.

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    Progent's Microsoft-authorized consultants can show you how to evaluate the economic case for implementing SharePoint 2007, consult with you on the most sensible edition of Microsoft SharePoint for your application, offer setup and deployment expertise, help you to install MS SQL Server as a supporting database, improve your network infrastructure, integrate your off-the-shelf and custom application programs to work with Microsoft SharePoint 2007, design a comprehensive security strategy that includes portal solutions, and deliver maintenance and Help Desk services.

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    Progent offers a broad array of affordable services to help your business to install, integrate, troubleshoot, and manage desktop PCs and laptops powered by Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent can offer onsite or remote assistance for single machines or laptops or work with you to design and implement a company-wide migration to new or revised operating system platforms and applications. Progent can also provide consultants and technical workers to help your company to prepare for and implement a company move or merger organized to produce the least possible disruption of your business.

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    Progent's virtual classroom webinars provide small businesses the affordability, ease, and versatility of online seminars and the effective pedagogic methods of expert instructors who utilize sophisticated collaboration software to simulate real-time, participatory classes. Progent offers online education for key desktop applications including components of Microsoft Office such as Microsoft Excel, Word, Publisher, and Visio: Dynamics business accounting and management products such as MS Dynamics GP; as well as additional popular desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.

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    Lync 2013, rebranded Skype for Business, allows organizations of all sizes to build a manageable and secure communications ecosystem that supports the modern Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, audio/video and web conferencing with application sharing, as well as IP and PSTN telephony across a broad range of desktop and mobile clients. Progent's Microsoft-certified Lync 2013 consultants and network architects can assist you to assess the business benefits of Lync Server 2013, create an in-house, cloud-based (via Lync Online) or hybrid topology suitable for your current and long-term goals, implement Lync Server 2013 in a way that expedites your return on investment, and deliver custom online and onsite training to your IT team and users. Progent has in-depth expertise in critical components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with popular Office and Office 365 apps including Outlook clients and PowerPoint.

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    Progent offers affordable online support to assist companies to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Glacier for low-cost archival storage. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design and review, pilot testing, configuration, administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance. Progent can provide advanced expertise with firewalls and VPN access and can help you deploy cloud-centric or hybrid cloud ecosystems that seamlessly incorporate Amazon AWS cloud services. Progent offers as-needed support to help you to overcome complex technical issues or Progent can provide comprehensive project management outsourcing services to help you move to the Amazon AWS platform on time and on budget.

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    Progent's Solaris family consulting experts provide small and mid-size businesses and developers assistance with administering and maintaining Sun Solaris environments that operate with Microsoft-based networks. Progent offers your business contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This wide range of experience offers you an easy one-stop consulting firm to show you how to build and maintain a protected and robust cross-platform connectivity and communications solution that allows Solaris and Microsoft interoperability by combining Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.

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    Progentís staff of Microsoft and Cisco Certified consultants average longer than a decade of hands-on professional background, at the forefront of IT support, performing a wide variety of technical tasks for a large mix of businesses. Every Progent support professional shares a proven collection of personal best practices which are incorporated into shared leading practices training that Progent teaches its support personnel. This means that you get not only expert technical capability, but also a consultant with proven approaches for using computer knowledge to resolve actual network problems efficiently.

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    Progent can assist your business in any and all facets of your migration to Exchange 2016 such as designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; specifying storage requirements for your VMs, mailbox databases and logs; configuring HLB for high-availability CAS services; designing, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.

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