Consulting Support for BlackBerry Solutions
BlackBerry mobile smartphones were once one of the most popular products for maintaining location-independent connectivity to email, calendars, web-based applications, and other vital business data. Progent offers Fort Wayne, Indiana companies the expertise of BlackBerry-qualified professionals who can assist organizations to manage existing BlackBerry deployments or transition smoothly to a more popular smartphone platform.
As the sophistication of small company networks has expanded, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the norm for businesses of all sizes, successful deployment and support of BlackBerry solutions has grown increasingly challenging. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and company databases, small businesses often turn to external consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-qualified consultants who can help small businesses to plan, administer, and repair BlackBerry-based environments affordably and effectively, doing away with the requirement for an internal BlackBerry technology expert and lowering the expense and hassle of maintaining mobile work groups. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This breadth of experience, combined with Progent's efficient remote support model, gives small companies a budget-friendly alternative for incorporating RIM BlackBerry technology productively into their business information system.
Progent's experts can assist your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft technology, configure streamlined management utilities to help you track and control BlackBerry smartphones across your business, define security policies that are right for your company, customize mobile software, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored quickly and thoroughly.
BlackBerry Enterprise Server Integration Help
The BlackBerry Enterprise Server offers businesses a single and secure source for incorporating BlackBerry smartphones into their email, groupware, and application environment. BlackBerry Enterprise Server (BES) enables wireless BlackBerry clients to connect to Exchange Server, Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with PC desktops to ensure data consistency for applications such a schedules, address books, tasks, notes, and custom business programs. Thanks to BlackBerry Enterprise Server (BES) support for Exchange Server, users carrying BlackBerry handsets have effortless access to Exchange email and to IM-capable applications through Microsoft Live Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-qualified consultants can assist you to design, configure, and support BlackBerry BES Server so you can improve the efficiency of BlackBerry clients, simplify the administration of a BlackBerry environment, and lower the expense of supporting mobile workers.
Expert RIM BlackBerry Consulting and Technical Services Offered Remotely from Progent
Progent's authorized RIM BlackBerry engineers are available by phone to deliver expert technical help to companies in the Fort Wayne area or throughout the state of Indiana. Progent's experienced remote consulting team has helped businesses solve computer issues and cut IT service costs in each state in the U.S. and built a substantial base of satisfied customers. (Refer to Progent's client testimonials.)
Progent can provide remote consulting support for a broad selection of issues associated with BlackBerry products including synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and strengthening mobile security. Important RIM BlackBerry credentials earned by Progent's support professionals include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry expert can show you how to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures such as troubleshooting enterprise activation problems, adding and deleting BlackBerry device users, activating passwords, implementing wireless software loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.
Progent's BlackBerry consultants can also show you how to operate management tools such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and help you to select and implement appropriate security configurations.
Progent's certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange Server architecture for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the most recent version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers support skills in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can assist you to install and delete BlackBerry smartphone clients on Exchange Server and Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and manage storage groups, configure permissions, install the Mobile Data System and Instant Messaging, install access control lists, control Exchange data flow, create, update, and assign wireless LAN and VPN configurations, set up SNMP traps, and generate reports based on SNMP data.
Progent's BlackBerry engineer can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, troubleshoot, and produce documentation for a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and technology requirements analysis, solution architecture, installation strategy and implementation, performance tuning, design of a high-availability environment, information backup and disaster recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to design a mobile wireless system that fits within your IT budget and aligns with your business strategy. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, help your organization to determine which management approach and physical components match your needs, and analyze your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed choices about alternatives for software versions, server hardware and mass storage, network architecture, and application configuration.
To maximize system protection, Progent's BlackBerry expert can help your company to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-qualified security engineers to run network-wide security vulnerability and compliance testing and suggest improvements to support your BlackBerry solution.
Contact Progent for Support from a RIM BlackBerry-Qualified Specialist
To ask Progent about technical assistance for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.