Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile smartphones were at one time one of the most successful products for achieving mobile access to email, calendars, web programs, and other critical business information. Progent can provide Fort Wayne, Indiana companies the expertise of BlackBerry-certified experts who can assist businesses to manage existing BlackBerry environments or transition smoothly to a current smartphone platform.
As the complexity of small business IT technology has increased, and as the demand for world-class security, reliability, and recoverability has become the standard for companies regardless of size, effective integration and maintenance of BlackBerry solutions has grown more difficult. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and company databases, small businesses often resort to external support firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-certified engineers who can help small organizations to design, administer, and repair BlackBerry-based solutions economically and efficiently, eliminating the need for an in-house BlackBerry technology expert and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of experience, combined with Progent's proven remote service delivery model, provides small businesses a budget-friendly solution for integrating BlackBerry products seamlessly into their business information network.
Progent's experts can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and messaging systems operate optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft software, configure streamlined management tools to help you monitor and support BlackBerry devices across your business, define security policies that are right for your company, develop custom mobile software, and ensure that your network infrastructure is properly configured to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored rapidly and safely.
BlackBerry Enterprise Server Consulting Help
The BlackBerry BES Server gives businesses a centralized and safe mechanism for integrating BlackBerry wireless devices into their messaging, groupware, and application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry users to connect to Exchange Server, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to achieve consistent information for collaborative programs like schedules, address books, to-do lists, instant messaging, and custom business software. Due to BlackBerry BES Server support for Microsoft Exchange Server, users with BlackBerry handsets can have push-based access to Exchange messages and to instant messaging-capable applications via Microsoft Office Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-certified consultants can assist you to plan, deploy, and support BlackBerry BES Server so you can maximize the productivity of BlackBerry users, streamline the management of a BlackBerry environment, and reduce the expense of maintaining mobile workers.
Expert BlackBerry Consulting and Technical Services Offered Remotely from Progent
Progent's authorized RIM BlackBerry engineers are accessible remotely to deliver expert technical help to companies in the Fort Wayne area or anywhere in the state of Indiana. Progent's seasoned remote technical support team has helped IT organizations solve computer problems and cut IT service expenses in each state in the U.S. and built a large base of satisfied clients. (Refer to Progent's client testimonials.)
Progent can provide online consulting support for a broad array of issues related to RIM BlackBerry software and devices such as wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server, and strengthening mobile security. Important BlackBerry certifications awarded to Progent's consulting experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform basic support functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters and auto-signature, changing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned experts can in addition assist you to troubleshoot a wide range of problems concerning synchronization, device recognition, email reconciliation, web browsing, mobile connectivity, IM, PC application installation, and BlackBerry Desktop Redirector.
As a top innovator in delivering nationwide online help for small company networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile technical support expenses at a minimum and, by dealing with issues promptly, improves the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can help you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks including resolving enterprise activation problems, adding and removing BlackBerry device clients, activating passwords, configuring wireless program loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.
Progent's BlackBerry consultants can also help you to operate administration software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can explain the role of operational policies in the BlackBerry BES environment and help your company to define and implement sensible security options.
Progent's Microsoft-certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange Server architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Professional
In order to ask Progent about technical support for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.