Consulting Support Services for BlackBerry Technology
BlackBerry wireless PDAs were at one time among the most successful products for maintaining mobile access to messaging, scheduling, web programs, and other critical business information. Progent offers Fort Wayne, Indiana companies the expertise of BlackBerry-certified experts who can help companies to manage their BlackBerry environments or transition smoothly to a modern mobile platform.
As the complexity of small company networks has expanded, and as the demand for world-class security, dependability, and recoverability has grown to be the norm for businesses regardless of size, successful integration and support of BlackBerry technology has grown more challenging. To deal with issues like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and company databases, small organizations frequently resort to outside consulting professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-premier consultants who can help small organizations to plan, manage, and repair BlackBerry-based solutions economically and efficiently, doing away with the need for an internal BlackBerry solutions specialist and reducing the expense and hassle of supporting wireless work groups. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of knowledge, coupled with Progent's efficient online support capabilities, provides small companies an affordable solution for incorporating RIM BlackBerry technology productively into their IT network.
Progent's experts can help your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, configure streamlined management utilities to enable you to monitor and control BlackBerry devices across your company, recommend security policies that make sense for your company, develop custom mobile applications, and make sure that your network infrastructure is appropriately designed to handle your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your regular backup procedures so that it can be restored rapidly and thoroughly.
Indianapolis Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Indianapolis.
Progent locations in Indianapolis Metro Area
BlackBerry Enterprise Server Consulting Support
The BlackBerry Enterprise Server gives companies a centralized and safe source for incorporating BlackBerry wireless devices into their email, groupware, and application environment. BlackBerry BES Server allows wireless BlackBerry users to access Microsoft Exchange, Lotus, or Groupwise email and to synchronize BlackBerry handsets with workstations to achieve consistent information for collaborative programs such a schedules, address books, tasks, IM, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange, users carrying BlackBerry smartphones have effortless access to Exchange messages as well as to IM-capable applications via Microsoft Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-premier consultants can help you plan, configure, and support BlackBerry Enterprise Server so that you optimize the efficiency of BlackBerry users, simplify the administration of a BlackBerry environment, and reduce the expense of maintaining mobile workers.
Some Ways That Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced engineer who has been awarded accreditations from RIM in all major facets of BlackBerry integration. Progent's BlackBerry support skills range from resolving synchronization issues to architecting mobile productivity solutions based on BlackBerry Enterprise Server. These BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform basic support functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters, editing user profiles, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your company email solution. Progent's certified experts can in addition help your company to troubleshoot a broad range of issues associated with synchronization, handset recognition, email reconciliation, web browsing, mobile connections, Instant Messaging, PC application installation, and Desktop Redirector.
As a leader in providing countrywide online help for small company networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your mobile technical support costs low and, by dealing with problems promptly, improves the efficiency of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can assist you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures such as resolving enterprise activation problems, registering and deleting BlackBerry smartphone clients, setting activation passwords, configuring wireless program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore processes.
Progent's BlackBerry engineers can also show you how to operate administration software like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise system and help your company to define and install sensible security options.
Progent's Microsoft-certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry consultant offers expertise in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can show you how to add and delete BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry handhelds and user accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, implement access control lists, control Exchange Server data flow, create, update, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports to summarize SNMP results.
Progent's BlackBerry consultant can help you with your BlackBerry technology in a variety of settings that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent to Get Help from a BlackBerry-Qualified Expert
To get in touch with Progent about technical support for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.