Consulting Support Services for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry mobile smartphones were at one time one of the most successful products for maintaining location-independent connectivity to email, calendars, web-based applications, and other critical business information. Progent offers Fort Wayne, Indiana businesses the expertise of BlackBerry-premier consultants who can assist companies to maintain their BlackBerry environments or migrate efficiently to a more popular mobile solution.

As the complexity of small company networks has expanded, and as the need for enterprise-class security, reliability, and disaster recovery has become the norm for companies of all sizes, effective deployment and maintenance of BlackBerry technology has become increasingly difficult. To deal with issues like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and shared databases, small organizations often resort to outside consulting firms who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can help small businesses to design, administer, and troubleshoot BlackBerry-based solutions affordably and effectively, eliminating the need for an in-house BlackBerry solutions expert and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's efficient remote service delivery model, provides small companies an affordable alternative for incorporating RIM BlackBerry technology productively into their IT system.

Progent's experts can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft technology, set up easy-to-use management utilities so you can monitor and support BlackBerry smartphones across your company, define security policies that make sense for your business, customize mobile software, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be restored rapidly and safely.

Indianapolis Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Indianapolis.

Onsite IT Consulting
Progent locations in Indianapolis Metro Area

City Address Phone Link
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
United States
(317) 800-7667 Indianapolis Network Support Services


Consulting Help for BlackBerry Enterprise Server (BES)
RIM's high-end platform for managing large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful software allows Microsoft Exchange Server, Lotus Domino, or Novell GroupWise clients to transmit and receive emails that stay encrypted during transit to ensure maximum data protection. BlackBerry Enterprise Server also simplifies a wide selection of critical management tasks that span from smartphone configuration and upgrades to wireless security and high availability.

RIM BlackBerry Enterprise Server Configuration Support

Progent's BlackBerry-certified engineers can assist you to utilize RIM BlackBerry Enterprise Server to do routine tasks such as:

  • Deploy and manage applications
  • Plan device, application, and IT policy updates
  • Update BlackBerry device software remotely
  • Control user settings with BES Server's vast selection of IT policies

Progent's BlackBerry-premier engineers can also assist your company to utilize BES Server to implement key procedures not available with the less advanced BlackBerry BES Server Express. These procedures include:

  • Install and manage BES Server's high-availability infrastructure using virtual servers
  • Deploy BlackBerry devices remotely
  • Establish custom management roles
  • Monitor and report on the integrity of your solution

Some Ways That Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned engineer who has earned accreditations from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry consulting skills range from troubleshooting synchronization issues to architecting mobile productivity solutions based on BlackBerry BES Server. These RIM BlackBerry certifications and their associated skill sets include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers expertise in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to install and delete BlackBerry device users on Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and manage storage groups, configure permissions, install the MDS and Instant Messaging, deploy access control lists, control Microsoft Exchange data flow, generate, update, and assign wireless LAN and VPN configurations, set up SNMP traps for alerts, and generate reports based on SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of environments that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, install, test, troubleshoot, and document a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting services for BlackBerry include business and technology needs analysis, solution architecture, installation planning and implementation, performance tuning, configuration of a fault-tolerant environment, information backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional objectives and to create a wireless environment that meets your information technology budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to support a BlackBerry BES Server, assist you to decide which administration approach and physical components meet your requirements, and analyze your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning alternatives for software versions, processors and mass storage, network architecture, and application set up.

To optimize network protection, Progent's BlackBerry consultant can help your company to select and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security engineers to run company-wide security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry environment.

Contact Progent to Get Assistance from a BlackBerry-Certified Professional
If you wish to ask Progent about technical support for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.



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    Progent provides organizations of any size professional consulting for Intrusion Protection products and IPsec VPN solutions from leading firewall and Virtual Private Network security vendors such as Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and SonicWall. Progent can show you how to design a detailed security plan and choose appropriate technologies from a variety of suppliers to support your security objectives while staying within your spending restraints.


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