Consulting Support for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry wireless smartphones were once among the most popular solutions for achieving mobile access to messaging, scheduling, web-based applications, and other vital business data. Progent offers Fort Wayne, Indiana companies the services of BlackBerry-premier professionals who can help organizations to maintain their BlackBerry deployments or migrate smoothly to a more popular mobile platform.

As the sophistication of small business networks has increased, and as the need for world-class security, dependability, and disaster recovery has grown to be the norm for companies of any size, effective integration and maintenance of BlackBerry technology has grown increasingly difficult. To address issues like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small businesses often turn to outside consulting professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can help small organizations to plan, manage, and repair BlackBerry-based environments affordably and effectively, eliminating the necessity for an in-house BlackBerry technology expert and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, combined with Progent's proven online service delivery capabilities, gives small businesses an economical solution for integrating BlackBerry products productively into their IT system.

Progent's engineers can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and email infrastructure function efficiently with BlackBerry BES Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft technology, configure easy-to-use management utilities to help you track and support BlackBerry devices across your business, define security policies that make sense for your business, customize mobile software, and make sure that your network infrastructure is appropriately configured to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be recovered quickly and thoroughly.

Consulting and Technical Services for BlackBerry Enterprise Server
RIM's high-end platform for managing big collections of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful software allows Exchange Server, IBM Lotus Domino, or Novell GroupWise users to transmit and receive emails that are encrypted in wireless transit to ensure optimum security. BES Server also simplifies a wide variety of crucial administrative tasks ranging from BlackBerry deployment and updates to wireless security and high availability.

BlackBerry BES Server Troubleshooting Assistance

Progent's BlackBerry-premier consultants can assist you to use RIM BlackBerry BES Server to perform routine jobs like:

  • Deploy and manage applications
  • Plan smartphone, program, and IT policy updates
  • Upgrade BlackBerry smartphone firmware wirelessly
  • Manage user and group configurations with BES Server's vast library of policies

Progent's BlackBerry-premier engineers can also assist your company to utilize BlackBerry Enterprise Server to perform important procedures not available with the less advanced BlackBerry BES Server Express. These procedures include:

  • Configure and support BES Server's high-availability infrastructure using virtualization
  • Deploy BlackBerry smartphones remotely
  • Set custom administration roles
  • Automatically track and analyze the health of your system

Expert RIM BlackBerry Technical Support Available Online from Progent
Progent's authorized BlackBerry support specialists are available remotely to provide expert technical help to companies in the Fort Wayne region or anywhere in the state of Indiana. Progent's seasoned remote technical support team has helped businesses solve network issues and cut IT service expenses in every state in the country and established a large base of loyal customers. (Refer to Progent's customer testimonials.)

Progent offers remote assistance for a wide selection of issues related to BlackBerry products such as wireless synchronization, integration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and strengthening mobile security. Major BlackBerry certifications awarded to Progent's support professionals include:

BlackBerry Certified Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Support Specialist can help your company to perform common technical operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters and auto-signature, editing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging software. Progent's seasoned service professionals can in addition help your company to resolve a broad array of issues concerning synchronization, device detection, messaging reconciliation, web access, wireless connectivity, IM, desktop application configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering countrywide online support for small business networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your wireless support costs low and, by dealing with problems promptly, maximizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry engineer has expertise in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to add and remove BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, back up and maintain storage groups, apply permissions, install the MDS and IM, implement access control lists, manage Exchange data flow, generate, edit, and assign WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of settings that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, troubleshoot, and produce documentation for a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and technology requirements analysis, system architecture, installation strategy and execution, performance optimization, configuration of a high-availability architecture, information backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to create a wireless solution that meets your IT budget and aligns with your business strategy. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, help you to decide which administration model and equipment match your needs, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make smart decisions about alternatives for software versions, processors and mass storage, network architecture, and application set up.

To maximize system security, Progent's BlackBerry-certified consultant can help you to choose and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-premier security engineers to run company-wide security vulnerability and compliance testing and recommend enhancements to support your BlackBerry solution.

Call or Email Progent to Get Assistance from a BlackBerry-Qualified Professional
To contact Progent about consulting help for BlackBerry wireless solutions, call 1-800-993-9400 or go to Contact Progent.