Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless PDAs were once one of the most successful solutions for achieving mobile access to email, calendars, web-based applications, and other critical business data. Progent can provide Fort Wayne, Indiana businesses support from BlackBerry-certified consultants who can help businesses to manage existing BlackBerry environments or migrate smoothly to a current smartphone solution.
As the sophistication of small business networks has expanded, and as the need for enterprise-class security, reliability, and disaster recovery has become the standard for companies of all sizes, successful deployment and support of RIM BlackBerry technology has grown more challenging. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small businesses frequently turn to external support professionals who offer expertise in RIM BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry solutions economically and effectively, dispensing with the requirement for an in-house BlackBerry solutions specialist and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of experience, coupled with Progent's proven online support model, gives small companies an economical solution for incorporating RIM BlackBerry products seamlessly into their information system.
Progent's consultants can help your business with SQL Server 2019 integration and development consulting, SQL Server 2016 management support, and Exchange Server 2019 setup so that your database and email infrastructure function efficiently with BlackBerry BES Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft software, set up streamlined management tools to enable you to monitor and control BlackBerry smartphones throughout your company, define security policies that make sense for your company, customize mobile software, and make sure that your network architecture is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be recovered quickly and thoroughly.
Indianapolis Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Indianapolis.
City | Address | Phone | Link |
Fort Wayne | 921 E Dupont Rd Fort Wayne, IN 46825 United States |
(260) 264-4700 | Fort Wayne Network Support Services |
Indianapolis | 3960 Southeastern Avenue Indianapolis, IN 46204 United States |
(317) 800-7667 | Indianapolis Network Support Services |
Consulting Expertise for BlackBerry Enterprise Server
RIM's high-end solution for managing big groups of BlackBerry devices is the BlackBerry Enterprise Server. This powerful tool allows Exchange Server, Lotus, or Novell GroupWise clients to transmit and receive messages that are encrypted in wireless transit to ensure optimum data protection. BlackBerry BES Server also streamlines a broad selection of critical administrative jobs that span from smartphone configuration and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-premier consultants can assist you to utilize RIM BlackBerry Enterprise Server to perform basic tasks like:
Progent's BlackBerry-premier engineers can also help you to use BES Server to implement important tasks not available with the less advanced BlackBerry BES Server Express. These procedures include:
How Progent Can Help Your Business to Manage and Support Your BlackBerry Environment
Progent can provide an experienced engineer who has been awarded certifications from RIM in all major facets of BlackBerry technology. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to architecting wireless productivity solutions based on BlackBerry BES Server. These RIM BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform common technical operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters and auto-signature, editing user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified service professionals can also assist you to resolve a broad range of problems concerning synchronization, handset recognition, messaging reconciliation, web browsing, wireless connectivity, IM, workstation software configuration, and Desktop Redirector.
As a top innovator in delivering nationwide remote support for small office IT networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry support expenses low and, by dealing with issues quickly, improves the productivity of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run critical procedures such as resolving enterprise activation issues, registering and deleting BlackBerry device users, setting activation passwords, configuring over-the-air software installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry-certified consultants can also help you to use administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and using wireless LANs for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES system and assist you to define and install appropriate security configurations.
Progent's certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange Server architecture for operating smoothly with BlackBerry BES Server or move your BlackBerry solution to the most recent version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and support storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement access control lists, control Exchange data flow, create, edit, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce reports based on SNMP data.
Progent's BlackBerry engineer can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, repair, and produce documentation for a wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry include business and network needs assessment, system design, roll-out strategy and implementation, performance optimization, configuration of a high-availability architecture, information backup and business recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional objectives and to create a wireless system that fits within your information technology budget and aligns with your business strategy. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to support a BlackBerry BES Server, assist you to determine which management approach and physical components meet your requirements, and analyze your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart decisions concerning options for software editions, server hardware and mass storage, network design, and application set up.
To optimize system protection, Progent's BlackBerry-certified consultant can assist your company to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security specialists to run company-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry solution.
Call or Email Progent for Help from a RIM BlackBerry-Certified Consultant
In order to ask Progent about engineering assistance for BlackBerry mobile wireless technology, call