Consulting Support for BlackBerry Solutions
BlackBerry mobile smartphones were once among the most popular solutions for achieving mobile access to messaging, calendars, web applications, and other vital business data. Progent offers Fort Wayne, Indiana companies support from BlackBerry-premier consultants who can assist companies to maintain their BlackBerry deployments or migrate efficiently to a more popular smartphone solution.
As the sophistication of small business networks has increased, and as the need for world-class protection, reliability, and disaster recovery has become the norm for organizations regardless of size, effective deployment and maintenance of BlackBerry solutions has grown increasingly difficult. To address areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and corporate databases, small organizations frequently turn to outside consulting firms who specialize in RIM BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-premier engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, doing away with the necessity for an in-house BlackBerry technology expert and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This range of experience, coupled with Progent's proven online support model, gives small businesses a budget-friendly alternative for incorporating BlackBerry products productively into their IT system.
Progent's experts can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to enable you to monitor and control BlackBerry devices throughout your business, recommend security policies that are right for your company, develop custom mobile applications, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your regular backup processes so that it can be recovered rapidly and thoroughly.
Technical Expertise for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies management and support of BlackBerry wireless handsets, offering a single solution for handling critical tasks such as smartphone installation, upgrades, and retirement and also offering a solid foundation for data protection and high availability. BlackBerry BES Server supports seamless integration between Microsoft Exchange, Groupwise, or Lotus Domino messaging platforms and BlackBerry users and allows remote synchronization.
BlackBerry BES Server features a wealth of data protection options starting with advanced data encryption of messages sent between a BlackBerry wireless handset and BlackBerry Enterprise Server based on AES or Triple Data Encryption Standard. BlackBerry BES Server also allows great versatility in adjusting levels of protection to match the special requirements of your network. Progent's BlackBerry authorized consultants can help you to choose advanced security features and enable them wirelessly. Samples of these over-the-air selectable security settings are:
- Lock down a BlackBerry smartphone
- Erase data from a missing or stolen BlackBerry device
- Lock out Bluetooth
- Activate internal protection against malware
BlackBerry Enterprise Server also provides versatility in determining how to prevent users from installing or running unsafe or unauthorized code. Progent can help you to choose blocking techniques like:
- Specify precisely what applications are permitted on the device
- Prevent external applications from using persistent memory on the BlackBerry device
- Determine what resources third-party programs can access on the smartphone
- Limit the types of access third-party software running on the smartphone can initialize
- Block all external applications from being loaded or run on the smartphone
Some Ways That Progent Can Help Your Business to Maintain and Support Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has earned certifications from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry consulting skills span areas from resolving synchronization issues to architecting mobile workforce solutions built around BlackBerry BES Server. These RIM BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, troubleshoot, and document a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry include business and technology needs assessment, solution architecture, installation planning and implementation, performance tuning, configuration of a fault-tolerant environment, information backup and business recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to design a wireless solution that meets your IT budget and aligns with your business plans. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to accommodate a BlackBerry Enterprise Server, help your organization to decide which management approach and equipment meet your needs, and analyze your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning alternatives for software editions, processors and mass storage, network architecture, and application configuration.
To optimize system protection, Progent's BlackBerry-certified consultant can help you to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security specialists to perform company-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers expertise in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to add and remove BlackBerry device clients on Microsoft Exchange and Windows Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, back up and support storage groups, apply permissions, install the MDS and IM, deploy push and pull access control lists, control Exchange Server data flow, generate, update, and apply WLAN and Virtual Private Network configurations, set up SNMP traps, and produce reports based on SNMP results.
Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent to Get Support from a RIM BlackBerry-Qualified Expert
In order to contact Progent about consulting assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.