Cisco Certified Remote and On-site Network Help
Fort Wayne Enterprise and Small Business Information Systems
For companies of all sizes in Fort Wayne Indiana, Progent offers easy, fast, and economical communication with Cisco CCIE-certified network experts. CCIEs are world-class network professionals who earn this prestigious recognition by completing strenuous testing overseen by Cisco. CCIEs can tackle the most complex problems surrounding network deployment, repair, and configuration. Progent's CCIEs operate directly with Cisco's internal staff in identifying anomalies with IOS or Cisco NX-OS utilities and developing temporary alternatives or obtaining program updates to correct problems. A Cisco certified CCIE has the experience to isolate the cause of network problems whether from network appliances or software.
Progent offers affordable online access to a CCIE expert so that your company can receive high-level help for complicated network problems that are affecting productivity but are outside the experience of your local IT support resources. Progent's Cisco CCIE-certified consultants can access your network using state-of-the-art remote connectivity tools that allow them to perform fast and low-cost diagnosis and remediation of serious network issues.
Progent's CCIE Support Services
Most CCIEs work for large enterprises or national ISPs, and consequently their help is not easily available to the general public. Progent is one of the rare service organizations to make CCIEs available to support small and mid-size businesses. In addition, Progent offers quick contact with a CCIE remotely so you can get immediate support for urgent network issues that are hurting business efficiency. To find out how to get in touch with a Progent CCIE for timely assistance with your network, go to remote network troubleshooting.
Indianapolis Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Indianapolis.
| City | Address | Phone | Link |
| Fort Wayne | 921 E Dupont Rd Fort Wayne, IN 46825 United States |
(260) 264-4700 | Fort Wayne Network Support Services |
| Indianapolis | 3960 Southeastern Avenue Indianapolis, IN 46204 United States |
(317) 800-7667 | Indianapolis Network Support Services |
Progent maintains one of the largest teams of Cisco-premier CCIE experts of any independent consulting company in the United States. Consequently, Progent offers world-class skill in finding connectivity solutions focused on Cisco technology. Since Progent is also a Microsoft Certified Partner and offers expert application support for a broad range of business applications, Progent can help you achieve comprehensive information technology solutions that maximize the business value of your information system.
CCIEs represent an excellent value because their depth of expertise allows them to resolve the most complex problems rapidly. In most cases, less seasoned consultants can burn up hours or even days wrestling with a problem that an experienced CCIE can resolve in minutes. Most Progent CCIEs are not only experienced with Cisco products, but have multiple advanced technical certifications including Microsoft Certified Systems Engineer (MCSE), and an important security certification such as CISSP or CISM. This allows Progent to offer comprehensive services that incorporate a broad range of technologies without incurring extra costs and delays orchestrating multiple consultants.
Patch Management for Cisco Infrastructure Appliances
Patch management is a critical and complicated task. Prompt and correctly managed updating maximizes cybersecurity, regulatory compliance, uptime, and functionality. Sporadic software update management can result in security vulnerabilities, compatibility issues, slow or inconsistent responsiveness, needless offline stretches, or unavailability of important functions. Patching entails more than periodic updates of an OS and apps for servers and endpoints. Firmware updates can be as critical for infrastructure appliances such as switches, firewalls, and wireless APs.
Progent has delivered high-end support for Cisco networking products for over twenty years and Progent's managed services for patch management provide organizations of any size a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and documenting updates to your dynamic IT system. To learn about Progent's service options for software update management, go to Progent's software update management solutions.
To learn more information concerning Progent's world-class support services for Cisco technology, choose a subject:
- Overview of Cisco Expertise
- Fast Online Support from a CCIE Network Engineer
- Cisco Firepower NGFW Series Firewalls: Configuration and Troubleshooting Services
- Cisco ASA 5500-X Firewall with Firepower Services: Configuration and Troubleshooting Support
- ASA 5500 Firewall Management Help
- PIX 500 Firewall Consulting Assistance
- Cisco Routers Engineering Expertise
- Cisco Wireless Deployment Help
- Cisco Aironet Wireless Access Points Design Help
- Cisco Small Business 100, 300 and 500 Wireless Access Points Deployment Expertise
- Catalyst 802.11ax Wi-Fi 6/6E Access Points Planning, Configuration and Troubleshooting Services
- Cisco WiFi Controllers Experts
- Cisco Meraki Access Points Deployment Help
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Integration and Troubleshooting
- Cisco Voice over IP Phones and IP Video Desktop Phones Consulting Services and Wireless VoIP Phone Configuration
- Cisco Jabber Configuration and Troubleshooting Services
- Catalyst Switches Configuration and Maintenance Expertise
- Nexus Switches Consulting and Support Expertise
- Cisco Meraki MS Switches Consulting and Support Expertise
- Cisco VPN and Security Consulting Expertise
- SIP and CUBE Integration Solutions: SIP Trunks and CUBE Integration Expertise
- Cisco Duo MFA Two-factor Authentication (2FA) Services for an At-Home Workforce
- Infrastructure Design for Cisco-powered Data Centers
- Infrastructure Optimization Services for ISPs
- Centralized Cloud-based and Hybrid Network Management Solutions for Cisco-based Infrastructure
- NetApp and Cisco FlexPod Cloud Platform Consulting Services
In addition to Cisco technology, Progent's consulting professionals can provide support for other major areas of computer technology, allowing Progent to provide end-to-end IT solutions for companies of all sizes. A few key areas where Progent's IT consultants can provide high-level expertise include:
- Microsoft Windows Server 2022 Planning and Integration Services
- Windows Server 2019 Migration Services
- Windows 2016 Hybrid Cloud Solutions
- Windows Server 2012 R2 Migration
- ProSight WAN Watch Infrastructure Monitoring and Management Consulting
- Exchange Server 2010 Configuration
- PEN Testing with NodeZero from Horizon3.ai
- Data Security Vulnerability Assessment and Issue Remediation
- Disaster Recovery/Business Continuity Planning
- SQL Server 2019 Integration, Microsoft SQL Server 2017 Migration and SQL Server 2016 Development and Maintenance
- SharePoint Server Setup and Programming
- Oracle Software Development and MySQL Software Development
- Hyper-V Consulting
- Hyper-V Consulting
- VMware vSphere and vCloud Configuration and Troubleshooting
- VMware Site Recovery Manager (SRM) Application Continuity Consulting
- VMware NSX Virtual Network Architecture and Management
- Citrix XenApp and XenDesktop Virtualization Consulting and Support
- Project Management Outsourcing
- Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud solutions, and Google Cloud Platform Planning and Integration Expertise
An index of content::
Cisco and Microsoft Certified Experts Hybrid cloud integration Consulting
Microsoft and Cisco Authorized Expert Microsoft Azure hybrid cloud integration Engineer
Progent can help your IT team to design and manage hybrid environments that support Windows and Linux systems and applications in both cloud-only systems or in hybrid network models that seamlessly combine physical IT assets along with one or more public clouds. To assist you to integrate public cloud services with networks, Progent offers a variety of public cloud migration services such as Microsoft Azure hybrid cloud planning and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of experience providing high-level consulting services online, and Progent can make sure you complete your cloud integration projects quickly and within your budget.
Small Business Wireless Information Technology Consulting
Office Wireless Consultants
Progent's wireless engineers can help small businesses design, select, test, install and maintain secure building-to-building wireless bridging products that integrate transparently into your existing network while providing a level of protection that matches or excels wired interfaces. Progent offers expertise in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can help you identify and deploy the wireless link technology that fit best with your company needs.
Microsoft Windows Server 2019 Network Engineer
Windows Server 2019 Windows Defender ATP Specialist
Progent's certified Windows Server 2019 experts can help your company to plan and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid model. Windows Server 2019 offers significant improvements in scale, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and container support.
Cybersecurity Penetration Testing Firewall Support
PEN Testing Cybersecurity Consultancy
Stealth penetration checking is an important component of any comprehensive IT system security strategy. Progent's security professionals can run thorough intrusion tests without the knowledge of your organization's internal IT staff. Unannounced penetration checking uncovers whether existing security defense systems such as intrusion incident warnings and event log analysis are properly configured and consistently observed. Progent can provide ongoing autonomous PEN testing to map your internal and external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, harvested credentials, overlooked patches, and dangerous IT product defaults can be combined by threat actors into the multi-front attacks common to the latest variants of ransomware.
Duo Multi-factor Authentication Integration
MFA and Single Sign-on (SSO) Network Consultant
Progent's Duo managed services utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.
Exchange 2019 Security Support and Help
Exchange 2019 Hybrid Integation Technology Consulting
Progent can help you in any facet of your upgrade to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 Core for hosting Exchange; planning high availability system topology for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and implementing Windows Hyper-V; configuring hardware load balancing; setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and configuring Outlook.
SharePoint Help and Support
On-site Technical Support SharePoint Server 2007
Progent's Microsoft-certified consultants can provide organizations of all sizes consulting, technical support, and application development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web technology for intelligently coordinating people, groups and information. Microsoft SharePoint offers a central spot for your employees or customers to connect to, manage, distribute and manipulate useful data, documents, and applications and to interact with other people. Microsoft SharePoint enables quicker and more intelligent decisions, more effective sharing across teams and more streamlined business processes. Windows SharePoint Services join employees, clients, workgroups and projects with the data they've developed in a way that makes data easy to locate, retrieve and apply. Progent's certified SharePoint experts can assist you to support your existing SharePoint ecosystem or migrate to the current release of SharePoint Server or to SharePoint Online.
IT Consulting Aironet 2800 Access Point
Aironet 3700 Access Point Network Consultant
Progent's Cisco-certified wireless networking consultants can help organizations of any size to plan, implement, administer and troubleshoot Cisco Aironet Wi-Fi AP environments to provide the throughput, coverage, density, expandability, security and ease of management required for seamless connectivity between wireless and wired network infrastructure. Progent can provide affordable remote and on-premises support for both legacy and new-generation 802.11ac Aironet wireless access points and Progent can help you design and manage wireless solutions that include indoor and outdoor Aironet Wi-Fi APs.
Online Troubleshooting Windows 2000
24-7 Windows 2000 Server Computer Engineer
Progent's certified Microsoft Windows 2000 consulting staff can help you optimize the capability of your current Windows 2000 Servers and can streamline system management, provide tech support and troubleshooting, and enhance security. Progent can also help you design, rationalize, and execute a strategy to migrate from Microsoft Windows Server 2000 to Microsoft Windows Server 2003. Progent is experienced in setting up test programs to reduce the obstacles associated with moving to Windows Server 2003 by identifying possible hardware and software compatibility problems.
Cisco PIX Migration IT Consultants
24-7 Cisco PIX Firewall Remote Technical Support
Cisco's PIX 500 firewalls have been discontinued and Cisco might not support these devices. Progent still offers consulting support for Cisco's PIX firewalls to help you with maintenance and management and Progent can also help you assess whether to move up to more current firewall products available from Cisco. Progent's Cisco-certified experts can help you design and implement a smooth migration to Cisco ASA 5500-X firewalls following industry best practices.
NetApp Clustered Data ONTAP Consult
NetApp MetroCluster Design Professionals
Progent offers enterprise clients the services of a NetApp-certified consultant to deliver remote or onsite support for NetApp's complete portfolio of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN solutions supported by Progent include system architecture, cloud integration, virtualization, migrations, transparent patching, storage management, information assurance, high availability, and remediation. Progent can provide Tier 3 support to help you to resolve issues with NetApp SAN environments quickly and affordably following leading practices.
Consulting for Service Firms Online Help
IT Consulting Consulting Support for Network Service Providers
Progent's Reseller Program for IT Service Firms lets you take advantage of Progent's information technology experts under your own service brand as a seamless extension of your network consulting staff.
Top Ranked Professionals Sarbanes Oxley Compliance
Hosting Facility Technology Consulting Services
For enterprises with branches in California or any region covered by Progent's consultants, Progent's Microsoft-Certified IT consulting professionals and certified Cisco network specialists can provide a variety of network support services including project management, Sarbanes Oxley compliance, office relocations, enterprise security, system design, on-site or remote emergency support, and troubleshooting for colocation hosting facilities. A Progent IT consultant can help you design a multi-site information system that makes efficient use of colocation facilities and Internet hosting sites. Progent's Microsoft Premier engineers can help large enterprises plan, deploy and maintain massive rollouts of updated releases of Microsoft technology such as Enterprise Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can assist you to configure Cisco products for connectivity solutions that incorporate basic, high-performance, integrated, and wireless networking.
Cybersecurity Pen Testing Cybersecurity Firms
Information Technology Consulting Cybersecurity Penetration Testing
Stealth penetration testing is a key part of any overall network security strategy. Progent's security experts can perform extensive penetration tests without the awareness of your company's internal IT resources. Unannounced penetration testing uncovers whether existing security monitoring tools such as intrusion detection alerts and event log analysis are properly configured and consistently monitored. Progent can provide continuous autonomous PEN testing to define your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and unsound product defaults can be combined by threat actors into the multi-front attacks common to the latest versions of ransomware.
WatchGuard Firebox M690 Firewall Forensics Services
WatchGuard VPN Cybersecurity Team
Progent offers support services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and maintain a WatchGuard Firewall/VPN product that aligns with your security needs and budget. Progent can assist you to maintain legacy WatchGuard firewalls or upgrade smoothly to current WatchGuard firewalls.
Meraki 802.11ac Access Point Configuration
Meraki Air Marshal Remote Troubleshooting
Progent's Meraki Wi-Fi AP consultants offer online and on-premises support services to help businesses of all sizes to design, deploy, manage, expand or repair Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist you to configure and manage Meraki-based wireless networks for environments that range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco technology such as Catalyst and Nexus switches, routers and ASA firewalls to build a seamless ecosystem that delivers identical connectivity, performance, security compliance, manageability and availability for wired and wireless users irrespective of their location or device.
24 Hour Consulting Services Exchange Upgrade
Services Microsoft Exchange Server 2010 Migration
Progent's Microsoft and Cisco-certified consulting experts can help you to assess the value of Microsoft Exchange 2010 for your business and can assist you to plan and implement an efficient upgrade to Microsoft Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange 2007 Server that will provide fast return on investment by improving your productivity, lowering the cost of hardware and service, streamlining administration, and consolidating your vital communications platforms.
Exchange 2016 Upgrade Planning Technical Support
Microsoft Exchange Server 2016 Upgrade Planning Network Engineer
Progent can assist your business in all facets of your upgrade to Microsoft Exchange 2016 including designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; determining storage requirements for your virtual machines (VMs), databases and log files; setting up hardware load balancing for fault-tolerant client access services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
Microsoft Expert Helpdesk Sharing Help and Support
Shared Service Desk Help and Support
Progent's Network Call Center Outsourcing Services for PC desktop support are intended especially for small organizations who need fast access to a Help Desk Service Center with expert telephone support and effective escalation capability but who have to work within a restricted information technology budget. Key features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Phone Support, Optional Remote Access Provisioning, System Evaluation, Expert Escalation, Virtual Help Desk Support, Per Minute Billing, and Helpdesk Software Selection and Deployment.
MCSE Expert Certified Monitoring and Reporting Online Technical Support
Microsoft Operations Manager Integration Support
Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, optimizing and fixing System Center Operations Manager solutions and offer companies of any size advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent can also assist you to import and set up SCOM 2012 management packs based on industry best practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive remote or onsite technical support to help you to fix serious issues uncovered by SCOM 2012.
Setup and Support Hornetsecurity Altaro VM Backup and VMware ESXi
Altaro VM Backup Verification Support and Setup
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud architectures and also supports cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or on-premises services to assist you to plan, install, manage and debug a modern backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup.
Consulting Colo
Microsoft, Cisco and Security Certified Experts Enterprise Security Consulting Services
For enterprises with branch offices in California or any region covered by Progent's engineers, Progent's Microsoft-Certified IT support professionals and certified Cisco system consultants offer a range of IT support services including project management, SOX compliance, office relocations, corporate security, network design, local or remote branch office support, and technical support for data center hosting environments. A Progent IT consultant can help you design a multi-site information system that makes smart use of co-location facilities and Internet hosting sites. Progent's Microsoft Certified engineers can help major corporations plan, integrate and maintain major rollouts of updated releases of Microsoft technology including Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent's CCIE and CCNP consultants can assist you to configure Cisco products for connectivity solutions that combine basic, high-speed, integrated, and remote networking.
Remote Technical Support Hornetsecurity Altaro M365 Mailbox Backup
Hornetsecurity Altaro M365 Teams Chat Backup IT Consultants
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
24x7 Small Business Wireless Onsite Technical Support
Top Ranked Wireless LAN Network Consultant
Progent's wireless consultants can help small companies design, choose, evaluate, configure and support secure building-to-building wireless bridging products that integrate transparently into your existing network while providing a level of protection that equals or excels wireline connections. Progent provides expertise in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can show you how to identify and install the wireless link technology that align best your company requirements.
Professional Ubiquiti switch
Ubiquiti UniFi WiFi Professionals
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi APs, WiFi 6/6E and WiFi 7 APs, security gateways, switches, IP phones, and cameras. Progent offers the skills of seasoned wireless professionals who can assist you to assess the value of UniFi products for your business and help you to design, deploy, administer, and maintain your UniFi solution.
Telecommuting Computer System Consultant
Migration Firm Smartphone Synchronization
Progent's remote connectivity and wireless synchronization specialists can assist you to design and deploy connectivity solutions for off-site desktops, notebooks, and wireless handhelds so they integrate seamlessly with your IT network, enabling your business to improve the efficiency of your off-site workers.
Telecommuter Setup and Support
Professionals Telecommuting
Progent has 20 years of experience assisting small and medium-size businesses to plan, implement, tune, manage, and debug IT networks that support at-home workers.
Technology Consulting Dynamics GP Great Plains Software
Microsoft GP/Great Plains Engineer
Progent's Microsoft certified experts offer a range of consulting services for Dynamics GP. Dynamics GP/Great Plains is a Microsoft accounting package and business management tool built, like all Microsoft accounting tools, on the expandable and familiar foundation of Microsoft Windows technology. Dynamics GP 2010, the latest edition of Microsoft accounting software in the Dynamics GP/Great Plains line, provides a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Dynamics GP/Great Plains is simple to install and integrate, and with its modular approach you are able to license only the functions you currently need, with the option to add users and increase functionality in the future. Progent's Dynamics GP Software support engineers can help you install, customize and administer Microsoft Dynamics GP 2010 and also earlier versions of Microsoft Dynamics GP/Great Plains.
NotPetya ransomware hot line Professionals
Ryuk ransomware hot line Consulting
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Certified Microsoft Partner Tech
Certified Microsoft Partner Networking Company
Progent is a Microsoft Certified Partner with accredited competencies such as Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest customer satisfaction and are afforded the tightest operational relationship with Microsoft. The knowledge, skills, and dedication required to earn the level of Microsoft Certified Partner benefits Progent's clients by enabling Progent to provide your business more complete support for your information system.
Consulting network asset documentation management
ProSight IT documentation management Engineer
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and protect information about your IT infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSLs or domains. By updating and organizing your IT infrastructure documentation, you can eliminate up to 50% of time thrown away trying to find vital information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you're planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need when you need it.
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