For businesses of all sizes in Fort Wayne Indiana, Progent offers convenient, quick, and economical contact with CCIE-Certified engineers. Cisco CCIEs are world-class networking engineers who achieve this elite recognition by completing rigorous testing administered by Cisco. CCIE-qualified engineers can handle the most complicated issues associated with network deployment, troubleshooting, and configuration. Progentís CCIEs work directly with Cisco's in-house engineers in identifying problems with Cisco IOS or NX-OS software and coming up with workarounds or obtaining software patches to fix problems. A Cisco certified CCIE can detect the cause of computer network difficulties stemming from hardware or applications.

Progent offers fast and affordable online access to a CCIE specialist so that you can obtain timely assistance for complex network problems that are impacting your business but are outside the scope of your local IT maintenance resources. Progent's CCIE-Certified engineers can examine your network via state-of-the-art remote connectivity tools that allow them to provide rapid and economical analysis and remediation of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big enterprises or national ISPs, and consequently their skills are not easily available to smaller organizations. Progent is one of the few support organizations to make CCIEs accessible to support small and mid-size businesses. In addition, Progent offers quick access to a CCIE by phone so that you can get immediate support for complex network problems that are reducing worker productivity. To learn how to contact a Progent CCIE for immediate assistance with your network, visit remote network help.

Indianapolis Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Indianapolis.

Onsite IT Consulting
Progent locations in Indianapolis Metro Area

City Address Phone Link
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
(260) 264-4700 Fort Wayne Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
(317) 800-7667 Indianapolis Network Support Services

Progent has one of the largest groups of Cisco-certified CCIE experts of any independent consulting firm in the United States. Consequently, Progent can provide world-class expertise in finding connectivity solutions focused on Cisco technology. Since Progent is also a Microsoft Certified Partner and provides professional application help for a broad range of business applications, Progent can help you achieve comprehensive information technology solutions that maximize the competitive value of your network.

CCIEs represent an exceptional value since their deep expertise allows them to fix the most complex problems quickly. In most scenarios, less qualified consultants can burn up hours or even days struggling with a task that a certified CCIE can solve in a few minutes. Most Progent CCIEs are not only experienced with Cisco networking solutions, but also have a variety of recognized industry certifications including Microsoft Certified Systems Engineer (MCSE), and a major network security certification such as CISSP or CISM. This allows Progent to offer comprehensive services that incorporate a wide array of IT products without incurring extra costs and interruptions managing too many consultants.

In order to find out more details concerning Progent's online and on-premises support for Cisco network infrastructure, select a topic:

  • Overview of Cisco Engineering Services
  • Fast and Affordable Remote Assistance from a CCIE Network Engineer
  • Cisco Firepower NGFW Series Firewalls: Integration and Management Support
  • ASA 5500-X Firewall with Firepower Services: Consulting and Management Expertise
  • ASA 5500 Firewall Troubleshooting Support
  • Cisco PIX Series Firewall Troubleshooting Help
  • Cisco Routers Engineering Expertise
  • Cisco Wireless Consulting Support
  • Cisco Aironet APs Deployment Services
  • Cisco Small Business WiFi APs Consulting Services
  • Cisco WiFi Controllers Consulting
  • Meraki Access Points Engineering Services
  • Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Configuration and Troubleshooting
  • Cisco VoIP Phones and IP Video Desktop Phones Expertise and Cisco Wireless VoIP Phone Integration
  • Cisco Jabber Consulting and Support Expertise
  • Cisco Catalyst Switches Deployment Services
  • Nexus Switches Deployment Expertise
  • Cisco Meraki Switches Consulting and Support Services
  • Cisco VPN and Network Security Integration Help
  • SIP and CUBE Infrastructure Solutions: SIP Trunking and Cisco CUBE Integration Expertise
  • Infrastructure Design for Cisco-based Datacenters
  • Network Design Consulting for Internet Service Providers
  • Remote Management Technologies for Cisco Infrastructure
  • NetApp and Cisco Private Cloud Platform Consulting Services Additional Consulting Services Available from Progent
    Besides Cisco technology, Progent's consulting professionals offer expertise for other major facets of computer technology, allowing Progent to provide comprehensive IT solutions for organizations of all sizes. A sampling vital fields where Progent can deliver world-class support are: By offering an efficient one-stop resource for IT generalists and specialists, Progent is able to tailor timely, affordable, and comprehensive information technology solutions that address the unique requirements of companies in Fort Wayne Indiana.

    An index of content::

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    Progentís Microsoft-certified experts offer companies of any size consulting, troubleshooting, and development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise platform that uses web-based technology for efficiently coordinating people, groups and information. Microsoft SharePoint provides a common location for your workers or customers to access, organize, distribute and interact with relevant data, documents, and software and to interact with other people. SharePoint allows quicker and better decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services connect employees, clients, teams and major tasks with the information theyíve created in a manner that makes data easy to find, download and apply. Progent's SharePoint experts can help your organization to support your existing SharePoint environment or upgrade to the current release of SharePoint Server or to SharePoint Online.

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  • Online Support Apple OS X Tiger
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    Progent's consultants offer Mac users a variety of services including workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Entourage and email expertise, security services, and custom education. Progent can assist businesses to migrate to macOS from OS X or other earlier editions of Apple Mac OS X and Progent can provide help with Apple Mac applications. Progent can also assist your business with Apple iPhone support and Apple iPad synchronization, or moving to iCloud services. For business environments built solely on Apple macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of planning, integrating and supporting a network environment that is available, safe, efficient and able to achieve your company's objectives.

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    Progent provides expertise for security evaluation packages including Microsoft Baseline Security Analyzer for performing a set of automatic system auditing scans to uncover possible security gaps. Progent has extensive experience with network analysis tools and can help you to understand testing reports and respond effectively. Progent can help you build protection into your company operations, configure auditing tools, define and implement a protected system architecture, and recommend policies to optimize the security of your network. Progent's security engineers are available to help you configure a firewall, implement safe remote access to email and business applications, and install VPN. Progent's accredited security consultants can validate the protection of web applications and can provide extensive security audits of enterprise-wide security to validate your organization's compliance with important international security standards including FISMA, NIST, and ISO 17799.

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    Meraki Outdoor Wi-Fi Access Point Integration Support

    Progent's Cisco-certified wireless networking experts offer remote and on-premises consulting and support services to assist your organization to design, configure, administer, tune, and debug Wi-Fi deployments that utilize Cisco's Meraki access points. Progent's experts can also assist you to design and deploy hybrid environments that combine on-premises and cloud-based resources and that provide seamless connectivity, enhanced protection, streamlined management, and consistent operation for all your mobile and desktop devices.

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    Firewall Configure Juniper SRX Series Firewall

    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Wi-Fi VoIP phone integration Configuration

    Cisco's wireless IP phones are hardened Wi-Fi devices designed for professionals who are mobile within office, warehouse, retail or other venues where IT management wants portable phones that provide more control, data security and ruggedness than is possible with the BYOD mode of workplace communications. Creating solutions with Cisco's wireless VoIP phones typically requires that you configure and fine tune many components of your Wi-Fi infrastructure such as access points, switches, Cisco wireless LAN controllers, and network management software. Progent's certified experts offer remote and onsite assistance to help you create and maintain a Cisco wireless VoIP phone deployment by providing integration services that range from debugging the set up of an IP phone or AP to offering project management outsourcing or co-sourcing for modernizing the wireless architecture of an entire campus.

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    Small Business WAP300 AP Technical Support

    Progent's Cisco-certified Wi-Fi integration consulting experts can assist organizations to configure, manage, and debug Cisco Small Business Wireless APs.

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    SMS Server Migration Consulting

    Progentís certified consultants provide small and medium size companies enterprise-class consulting support for SMS Server and Configuration Manager, Microsoft's standard tools for update and configuration automation. System Center Configuration Manager 2007 is the new name for the change management solution previously called SMS Server. System Center Configuration Manager provides a range of new features to SMS Server 2003 such as full automation, integrated Vista Microsoft Windows Server 2008 support, NAP security support, and boot image management. Progentís certified consulting professionals can show you how to use SMS or System Center Configuration Manager economically for streamlined operating system and application deployment, security patch administration, software tracking, and software license reconciliation. Progent's engineers can also help you to move efficiently from Microsoft Systems Management Server to System Center Configuration Manager 2007.

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    Microsoft Dynamics GP 2015 Professionals

    Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a revamped architecture that improves cloud integration, supports the most popular handheld devices, allows one-time login with Azure AD, and tightens security and compliance. Microsoft Dynamics 2015 R2 also simplifies management reporting, incorporates nine new Workflows, extends the Web Client, and delivers over 100 improvements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants have the depth and breadth of knowledge and hands-on experience to resolve the many IT and business challenges associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can help your organization to perform an efficient migration that will maximize the business value of your investment in this powerful platform.

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    SCCM Distribution Point Integration Support

    System Center Configuration Manager automates software provisioning at scale, centralizes compliance settings control, inventories network resources, protects against corporate data leakage, performs network health reporting, enables safe end-user self service, and delivers a single point of control for managing mixed-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud experts can assist you with any facet of designing, implementing, operating and repairing a SCCM deployment for on-premises, cloud-based, or hybrid environments.

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    SharePoint Server Support Outsourcing

    Progent's Microsoft-authorized experts can help you rationalize the business justification for deploying SharePoint Server 2007, advise you on the most appropriate edition of Microsoft SharePoint Server for your application, provide configuration and integration expertise, assist you to set up Microsoft SQL Server as a supporting database, optimize your network infrastructure, integrate your off-the-shelf and custom application software to work with Microsoft SharePoint 2007, design a comprehensive security plan that incorporates portal solutions, and provide troubleshooting and Help Desk services.

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  • Meraki Outdoor APs Support and Help
    Meraki MR53 Access Point Online Consulting

    Progent's Cisco Meraki Wi-Fi access point experts offer remote and on-premises support services to assist organizations of any size to plan, deploy, manage, upgrade or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist you to set up and manage Cisco's Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology including switches, routers and firewalls to create a cohesive network infrastructure that provides identical connectivity, performance, security, manageability and uptime for wired and wireless users irrespective of their mobility or computing device.

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    Solaris Remote Specialist

    Progent provides nationwide online help and troubleshooting services for businesses who operate Sun Solaris networks or whose IT systems include a mix of Solaris and Microsoft Windows products. Remote IT help provides optimum return for your IT budget by extending client productivity and shortening the hours charged for network analysis and repair. Sophisticated remote support technology and experienced technicians and engineers combine to enable Progent to solve most IT problems without wasting time and money by going to your location. In the vast majority of cases your network problems can be remediated by telephone or via a mix of telephone support and online access. Progent can make available Cisco CCIE network engineers and CISA premier security professionals to help with the most difficult network problems.

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  • WatchGuard SSL VPN Firewall Configuration WatchGuard XTM Firewall Auditor

  • VMware vRealize Automation vRA Engineer
    VMware Site Recovery Manager Audit Reporting Specialists

    VMware's popular Site Recovery Manager is an extension to VMware vCenter that lets you specify, automate and verify a repeatable runbook for restoring applications and services rapidly after a breakdown. SRM supports centrally managed and automated recovery, application mobility, plus transparent site relocation, failback and re-protect. SRM also allows transparent testing for disaster recovery, upgrades and patches and can produce reports to confirm complete service restoration, validate SLAs and demonstrate DR compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to design, deploy, test and manage a disaster recovery solution based on VMware Site Recovery Manager.

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    Co-Location Support Outsourcing

    Progentís data center IT services are designed for companies with equipment located at Internet Data Centers or data center collocation hosting facilities and requiring on-demand in-person service at the colocation site plus remote support from Microsoft and Cisco Premier professionals. Progent offers a complete range of IDC and data center and colo consulting services such as system topology evaluation, Windows and Linux server integration and support, tech support for server and communications networking, design and deployment of zero-downtime systems, architecting and implementing layered security structures, firewall integration and troubleshooting, designing load balancing environments, and planning fault tolerant server and storage cluster systems.

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