Expanding your remote workforce may have a significant effect on IT infrastructure, security, and company workflows. Progent has 20 years of background helping businesses of all sizes to design, deploy, administer, tune, and debug IT environments that incorporate at-home workers. Progent can assist your Fort Wayne organization to select the appropriate technologies and adhere to leading practices in building and operating a secure virtual office ecosystem for teleworkers that facilitates collaboration and delivers maximum value. Progent offers services that go from on demand guidance for getting you past challenging technical roadblocks to full project management to help you successfully complete business-critical tasks.

Progent's consultants can assist Fort Wayne, Indiana businesses to with any facet of creating a high-functioning telecommuting environment by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, security monitoring, data protection solutions, and centralized management.

Voice/Video Conferencing for an At-Home Workforce
A broad range of video conferencing platforms from leading vendors support virtual discussions, video conferencing, chat, and content sharing for both local users and at-home workers. Many companies utilize multiple products to accommodate their various partners and customers. Progent's communications experts can help you to maintain your existing conferencing environment and optimize the engagement of your at-home employees.

  • Skype for Business is Microsoft's popular unified communications platform that supports real-time presence, instant messaging, voice and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help you to configure and maintain Skype for Business client software to accommodate your at-home employees. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business consulting services.
  • FaceTime is Apple's group video phone platform for iOS and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 concurrent users for voice/video sessions. To learn more about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for training. To learn more about Progent's support expertise for Webex as well as for additional IP video products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and information with features that include IP voice and video conferencing, persistent chat, plus file sharing. To learn more about Progent's support services for Microsoft Teams as well as for other Office 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these conferencing platforms and help you to optimize your WAN infrastructure to run them.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining a productive work-from-home solution for your Fort Wayne, Indiana organization, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    System Center Configuration Manager automates software deployment and updating, simplifies compliance settings management, keeps track of network assets, guards against company data leakage, provides network health reporting, allows secure self service, and offers a common control mechanism for managing mixed-OS networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud experts can assist you with any aspect of planning, implementing, operating and repairing a SCCM deployment for local, cloud, or hybrid networks.

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    Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Office 365 and local Exchange systems. This allows you to have specific mailboxes hosted at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help you with any phase of designing, implementing and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange specialists can deliver occasional support to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is successfully completed on time and on budget.

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    Progent can help organizations of any size to adhere to leading practices to configure SCVMM 2012 hosts and host groups, fabric, storage systems, and library resources; plan, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive reporting. Progent can help you to move from a legacy edition of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can help you to enhance and repair your existing SCVMM ecosystem so you get maximum return on investment.

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    Android and Outlook integration IT Services

    Progent's seasoned team of network consultants and subject matter specialists have extensive experience providing online and on-premises assistance for businesses of any size who want to integrate Android phones and tablets into their IT networks so that users can be productive from anywhere. Progent has the breadth of know-how to resolve network issues that involve numerous vendors and that entail a combination of legacy and current technology. Progent provides budget-friendly remote technical support to assist you with any stage of designing, configuring, managing and troubleshooting your BYOD solution. Progent can provide as-needed technical support to assist you to handle especially challenging technical issues, or Progent can provide outsourced or co-sourced project management support to ensure that you finish strategic IT initiatives on schedule and within budget. Progent can assist with local, cloud-centric, or hybrid network environments and can provide support for all major operating systems, apps, management utilities and hardware infrastructure. Progent also can provide customized group or individual training to help you manage and use Android phones securely and productively.

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    Progent's Windows consulting experts can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Online and onsite evaluation and migration services for Windows 10 offered by Progent's consultants include Return on Investment estimates, project management, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, teleworker access, security and compliance, automated provisioning and administration, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for IT support personnel and users, and ongoing Call Center support services.

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    Offsite Automated Backup Services Consulting

    ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services automates your backup activities and allows rapid recovery of vital data, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's BDR specialists can provide world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your critical data.

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    Professional 64-bit Computing

    Progentís Microsoft-certified consultants can help your organization to update your application servers and/or workstations from 32 bits to 64 bits. Progent can assist your company to calculate the risks and benefits of moving to 64-bit computing, design an efficient migration process that reduces business interruptions, and deliver economical, expert remote help to aid you to configure 64-bit operating systems and application programs on your existing computers.

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  • Services Security Architecture
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    Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification through rigorous examination and significant work with network security design. ISSAP security experts possess comprehensive knowledge of access management systems and methodologies, telecommunications and network infrastructure security, cryptography, needs evaluation, BCP and DRP, and physical security. Progent's ISSAP-certified security experts can help your company with all phases of secure network architecture.

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    Progent's company culture will make you a better consultant by improving your information technology skills and boosting the loyalty of your clients. Progent delivers this commitment by recruiting the best professional experts for you to operate with, providing an advanced system architecture, using specialized application tools to deliver the maximum level of service, and by optimizing our business structures for finding and retaining customers.

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  • Technical Support Services Microsoft Forefront TMG
    Forefront TMG Support and Integration

    Microsoft Forefront Threat Management Gateway 2010 is based on the proven security technologies of Internet Security and Acceleration Server 2006 and provides a centrally administered web gateway that delivers a one-server platform for a variety of security functions such as an multi-layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, Virtual Private Network management, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway provides advanced web security reporting features, permits custom reporting generated by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be installed as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft engineers can help your company to plan and carry out test and production deployments; integrate Microsoft Forefront TMG 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint 2010; install Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent can also assist your organization to upgrade smoothly to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.

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