Fort Wayne Offsite Workforce Solutions Consulting Company
Voice/Video Conferencing Technology Consulting
Expanding your at-home workforce can have a significant effect on IT infrastructure, security, and corporate workflows. Progent has 20 years of background assisting small and mid-size businesses to design, configure, administer, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Fort Wayne organization to pick the appropriate technologies and follow best practices in creating and maintaining a secure virtual ecosystem for telecommuters that promotes teamwork and returns maximum business value. Progent can provide support services ranging from on demand expertise for helping you over challenging IT roadblocks to full project management to help you carry out mission-critical initiatives.
Progent's consultants can help Fort Wayne, Indiana organizations to succeed with any aspect of creating a high-functioning telecommuting ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, security and compliance, data protection solutions, and unified management.
Video Conferencing for an At-Home Workforce
A wide range of video conferencing products from major technology companies support online discussions, video conferencing, chat sessions, and content sharing for both onsite users and at-home workers. Many companies utilize multiple conferencing products to meet the needs of their different partners and customers. Progent's communications experts can assist your organization to maintain your existing conferencing ecosystem and optimize the engagement of your remote employees.
- Skype for Business is Microsoft's leading communications product that supports real-time presence, IM, audio and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can help you to configure and maintain Skype for Business client software to support your remote workforce. For details about Progent's consulting services for Skype for Business, visit Skype for Business integration experts.
- FaceTime is Apple's multiuser video phone app for iOS and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow up to 32 concurrent users for voice/video calls. To learn more about Progent's support services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based recording, plus editing and playback for training. For details about Progent's support expertise for Webex as well as for additional IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and information with capabilities that include voice/video calling, persistent threaded chat, plus file sharing. To learn more about Progent's consulting expertise for Teams and for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these conferencing platforms and assist your business to optimize your network architecture to host them.
Contact Progent for Telecommuter Support Services
To contact Progent about building and managing a productive work-from-home solution for your Fort Wayne, Indiana business, phone
An index of content::
Citrix virtual Windows desktops Consult
Integration Citrix Desktop Studio
Citrix has developed a comprehensive family of products that deliver advanced manageability, expandability, and performance for virtualizing servers and for server-based distribution of virtual Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers XenServer and Citrix Essentials. Progent's Citrix-certified engineers can help you to evaluate the business advantages of Citrix technology and help you design, validate, implement, troubleshoot, and maintain Citrix virtualization platforms.
Troubleshooting SQL Server 2012 AlwaysOn
MCSE Expert Certified SQL Server 2012 Performance Tuning Online Help
Progent offers the expertise of Microsoft-certified consultants as well as experienced software developers, DBAs, project managers, network infrastructure architects, disaster recovery/business continuity specialists, and certified security consultants to assist you to assess the likely advantages of Microsoft SQL Server 2012 for your business, set up pilot systems at your site or at Progent's test lab, plan and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other database platforms, and configure a cost-effective and safe network infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
Engineer Microsoft PowerPoint for Mac
Word for Mac Network Consultants
Microsoft Office for Mac allows Mac users to run the world's most popular business applications. Progent's Apple-certified Macintosh consultants can show you how to set up Microsoft Office for Macintosh on a mixed-platform environment combining Apple OS X and Windows-powered computers so that Macintosh users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with co-workers who run Microsoft Windows. Progent's consultants have experience with both Mac and Windows technology and can provide service for networks that combine Apple Macintosh with Windows systems with complete resource sharing, or environments which intentionally restrict collaboration between Mac and Windows users.
Data Protection Manager 2016 and Azure Onsite Technical Support
Data Protection Manager 2016 Disaster Recovery Professional
System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and simplified restore capabilities for Microsoft networks. Data Protection Manager 2016 offers application-aware protection for critical workloads like SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, works with virtual machines hosted by Hyper-V and VMware, and can use Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can assist businesses of any size to plan, deploy, administer, and troubleshoot an enterprise-wide backup/restore solution built around Data Protection Manager 2016. Progent can help you to upgrade from an older version of DPM or from a legacy solution, and Progent can optimize your DPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployments. Progent offers online or onsite support and can deliver occasional expertise to resolve challenging issues or provide end-to-end project management or co-management support to help you finish your Data Protection Manager 2016 deployment on schedule and on budget.
Dynamics GP BizTalk Adapter Consulting Services
Dynamics GP Excel Cubes Consulting Services
Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and other developer platforms make it possible to design specialized line-of-business programs and eCommerce environments that operate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting services can help you create reports that let you track your business more effectively, transforming raw data into useful understanding of your business.
Top Cisco Content Engine Network Module for Content Delivery Remote Consulting
High-Availability Load Balancing On-site Technical Support
Progent offers fault tolerant load balancing support covering system load balancing, load balanced program, LAN/WAN infrastructure routing, and content delivery products such as F5 Networks 3DNS. High availability load balancing technologies for which Progent can provide consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and Cisco CDN Software, and F5 Networks BIG-IP.
UNIX Server Recovery
UNIX IT Consulting
Progent's UNIX family consulting services offer small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience offers you a convenient one-stop consulting firm to show you how to build and maintain a protected and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or major Linux platforms including RedHat Linux, SuSE Linux, Debian-GNU and Slackware.
Online Support Ekahau Predictive Wi-Fi Site Design
24 Hour Ekahau Predictive Wi-Fi Site Modeling Computer Engineer
Progent's Ekahau-certified Wi-Fi experts can assist your business to design, deploy, enhance, manage and debug a Wi-Fi solution customized for your facilities. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF signal analysis.
Teleworker Data Protection Support and Integration
Consultant Services Work at Home Data Protection
Progent can assist small and mid-size businesses to design, deploy, test and troubleshoot backup solutions required for teleworkers.
XenMotion Specialist
Citrix XenCenter Professionals
Progent's Citrix-certified consultants can help you to understand the strategic advantages of XenServer as well as additional Citrix products, and can help you to plan, test, execute, troubleshoot, and support a XenServer installation. Progent can in addition assess your existing Citrix technology deployment and show you how to enhance consolidation, responsiveness, security and compliance, availability, and recoverability.
Cisco Expert Computer Consultants Meraki WiFi 6E AP
Meraki MR72 Access Point Consulting
Progent's Cisco-Meraki Wi-Fi access point experts can help you to design, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a nationwide enterprise. Progent can also assist you to incorporate other Cisco appliances for centralized management.
Microsoft Expert Microsoft 365 Migration Migration Consultant
Microsoft 365 Security Outsourcing Services
Progent's Microsoft Office and Microsoft 365 experts can assist businesses to incorporate Microsoft Office desktop and Microsoft 365 applications such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a cohesive productivity solution that offers fast ROI and promotes improved business results. Progent can assist you to interface Office or Microsoft 365 apps with each other and with other core Microsoft platforms such as SharePoint, Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent's consultants can also assist you to fix compatibility problems between various versions of Office desktop and can provide live online instruction to individual users or teams.
Cisco VoIP Phones and Collaboration Online Support
Cisco SIP phones Specialist
Progent's Cisco VoIP phone and video IP phone experts can assist you to integrate, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from legacy Voice over IP devices to the latest HD media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Unified CM, previously branded CallManager, or with Unified CM Express (CME) to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Unified CM apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent can deliver expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, installing Cisco ISR routers with CUBE internetworking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony systems for survivability.
NetDocs ndOffice Services
Specialists NetDocuments and iPhones
NetDocuments (NetDocs) is a cloud-based document management system (DMS) built for law practices. Progent can provide remote guidance from NetDocuments consultants who can assist your law firm to plan, configure, manage, tune, or debug a document management system (DMS) solution powered by NetDocs.
Les Kent has a 35-year history of successful technology integration, business administration, sales, and operations. He has shown a knack for developing sophisticated IT solutions while working as a network architect, application developer, project manager, implementation expert, and troubleshooter for small businesses, new ventures, and global enterprises.
Microsoft Dynamics GP ERP Consulting Services
Support Outsourcing Dynamics GP/Great Plains Features
Progent can show you how to prepare and implement an efficient move to Microsoft Dynamics GP/Great Plains so that you preserve your data, strengthen your protection, enhance your management reporting, take full advantage of Microsoft Office support, and reduce business interruption by designing and following a sensible migration strategy. Progent can also help train new Dynamics GP 2010 users so you don't lose productivity. Progent can improve your company reports and business analytics by providing Crystal Reports help, FRx assistance, and Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce custom business software and eCommerce programs that integrate seamlessly with Dynamics GP.
64-bit Server Computer Consultant
64-bit Upgrade IT Consultants
Progent's Microsoft-certified consultants can help you plan, document, implement, manage, and troubleshoot a network-wide move to 64-bit server and client operating systems and applications. Progent can help you pilot your 64-bit environment to verify that it supports all of the key 32-bit applications that you want to retain as well as the latest 64-bit editions of software you wish to install.
9800 Series wireless controller Support and Setup
Urgent wi-fi controller Support and Integration
Cisco's Catalyst family of Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and management of Wi-Fi APs, optimizing wireless performance by limiting the effect of RF congestion, improving Wi-Fi availability with fast auto-failover, and hardening data security by detecting threats and filtering network traffic according to user class and location. Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controllers to manage and monitor wireless LANs of any size. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi solution or carry out a smooth migration to Cisco's modern Wi-Fi controller technology.
24x7 MS Certified Site Move Professional
Security Consultants Network Architecture
For large organizations, Progent can supplement internal network support staffs by offering world-class experience in deploying key Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server help. For the national or worldwide enterprise with branches, Progent can act as a transparent nearby supplement of corporate network management. Progent's enterprise consulting services include company-wide security, remote branch office support, network architecture, Sarbanes Oxley compliance, project management, and top-level service for multiple location office environments based on Enterprise Windows. Progent can offer on-site engineers and specialists to help with a site move or branch move, or a system architect to help with building or using an Internet Data Center or co-location site.
ransomware removal and data restore Consultancy
ransomware hot line Consult
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to contain the progress of an active ransomware attack. Call 800-462-8800
Online Consulting Duo Two-factor Authentication
Zero Trust Cybersecurity Online Troubleshooting
Progent's Duo managed services incorporate Cisco's Duo technology to protect against password theft by using two-factor authentication. Duo supports one-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.
WiFi Site Surveys Technician
Professional Penetration Testing
Progent's IT outsourcing services provide budget-friendly network consulting for small organizations. Whether it involves designing system architecture, setting up an internal Help Desk or using an outside one, rolling out a new email platform, monitoring your network, or creating a web-based business application, outsourcing your network technical services can contain expenses and eliminate uncertainties, allowing IT service expenses to grow in a more linear and controlled manner than is possible by assembling a bulky, all-purpose internal network support staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you build a protected and robust system architecture for your critical applications powered by Windows.
Mission Critical Environment Consultant Services
Computer Consulting Clustered Server
Progent's high availability system experts offer non-stop computing support, disaster recovery services, network load balancing, 24x7 interoffice connectivity, high-availability Internet connection design, non-stop data center services, and other non-stop networking services to show your company configure a 24x7 environment for line-of-business applications. Progent has the experience to design economical, high-availability systems by utilizing the evolving library of Windows Cluster servers including Microsoft Windows Cluster Server 2003, SQL Server Cluster, and Exchange Cluster Server. Progent's Microsoft and Cisco authorized engineers can help you design a high-availability mutli-location network with a fully redundant Internet interface and efficient network load balancing.
Professionals MetroCluster Switch Integration
NetApp MetroCluster Disaster Recovery Professionals
Progent offers enterprise customers the services of a certified NetApp consultant for online or on-premises expertise for NetApp's entire portfolio of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN storage technology supported by Progent include system architecture, cloud deployment, virtualization, migrations, transparent patching, storage management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to assist you to take care of problems with NetApp SAN storage deployments efficiently following best practices.
Virtual Helpdesk Remote Troubleshooting
Supplemental Support Desk Integration Services
Progent's Microsoft certified experts offer three service programs to help medium-size and large organizations create a cost-effective and productive in-house Network Support Help Desk Call Center. Progent's consulting services include Return on Investment analysis, process study and enhancement, management reporting, training of in-house staff, and documentation of processes. Progent's Software Evaluation and Deployment Support Services help companies analyze the various high-quality Help Desk application programs available and determine what products might be too costly, lack critical features, or align poorly with your company's business goals. Progent also offers short-term staffing for companies who want to reinforce their internal Help Desk team for occasional tasks or to substitute for absent or indisposed personnel.
NinjaOne Automated Server Monitoring Online Support
Remote NinjaOne Server Monitoring Online Support Services
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating at peak levels by checking the health of critical devices.
Urgent NodeZero Certified Cybersecurity Penetration Testing Security Team
NodeZero Certified PEN Testing Cybersecurity Firms
Progent's certified cybersecurity consultants can run NodeZero-powered threat assessments to verify your security monitoring and protection systems and policies are properly set up and effective.
Top Quality Live Online Office Publisher Training
Online Office PowerPoint Learn
Progent offers live online training for a range of client apps and environments including Microsoft Office and Microsoft 365 Excel, Word, Publisher and Visio plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Remote instruction offers the advantages of traditional in-person seminars, such as instant interaction between clients and trainers, but avoids the expenses of travel and the hassle of attempting to synchronize the availability of many trainees. Available to single students or classes of all sizes, Progent's virtual training allows the teacher to run the seminar from an online facility and the clients can be dispersed throughout a campus or across the country. Live online training supports proven learning tools such as broadcast white boards, electronic hand-raising, and collaborative applications. Classes can be brief and targeted to specialized subjects or extended in duration and broader in scope.
Microsoft Desktop Networking Help
Small Business Network Consulting Microsoft and Mac Desktop
Progent can provide a wide array of low-cost remote and onsite support services to assist your business to configure, manage, and debug desktops and handhelds powered by Windows, Apple macOS/OS X, iOS, Google Android, or Linux.
Amazon MWS integration training Developer Firms
Programming Companies Amazon Marketplace Web Service programming
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, vendors can expand their reach, lower their operating costs, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and expedite your ROI.
Windows and Solaris Setup and Support
Solaris with Windows Engineer
Progent can help your company to plan and implement a smooth migration from a UNIX-based information environment to a network powered by MS Windows and suited for running Microsoft's familiar office productivity suites, business applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and software development experts can show you how to preserve your data and minimize productivity disruption by designing an effective transition plan that protects your existing assets in UNIX software and infrastructure. UNIX-to-Windows migration consulting expertise offered by Progent include evaluation of current environment, migration strategy and testing, Exchange migration support, data and application porting, and server and storage transition and consolidation.
Network Consultants Network Performance Analysis
24-7 Network Performance Optimization Support and Setup
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map, monitor, optimize and debug their connectivity hardware like switches, firewalls, and wireless controllers plus servers, client computers and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that network maps are always current, copies and displays the configuration of virtually all devices connected to your network, monitors performance, and sends notices when problems are discovered. By automating complex management processes, WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, finding devices that require critical software patches, or identifying the cause of performance problems.
Consultants MetroCluster Management
Consulting Services NetApp MetroCluster and FlexPod
Progent offers enterprise customers the help of a NetApp-certified consultant to deliver remote or onsite support for NetApp's complete portfolio of SAN storage products including ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN solutions supported by Progent include system dsign, cloud integration, virtualization, migrations, non-disruptive patching, system management, security and compliance, disaster recovery, and remediation. Progent can provide Level 3 support to assist you to take care of issues with NetApp SAN storage deployments quickly and affordably following leading practices.
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