Expanding your at-home workforce can have a major impact on IT infrastructure, cybersecurity, and corporate workflows. Progent has two decades of experience assisting businesses of all sizes to plan, deploy, administer, tune, and debug IT environments that support a remote workforce. Progent can assist your Fort Wayne organization to pick the right tools and follow best practices in building and operating a safe virtual ecosystem for telecommuters that promotes teamwork and returns top value. Progent offers support services that go from as-needed expertise for helping you past challenging IT bottlenecks to full project management or co-management to help you carry out mission-critical tasks.

Progent can assist Fort Wayne, Indiana companies to with any facet of creating a high-performing telecommuting ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, endpoint security, backup/restore solutions, and unified management.

Voice/Video Conferencing for an At-Home Workforce
A broad selection of voice/video conferencing platforms from major vendors enable virtual meetings, video and voice conferencing, chat, and screen sharing for both onsite workers and telecommuters. Many companies use multiple conferencing products to accommodate their different partners and clients. Progent can assist your organization to manage your current conferencing ecosystem and optimize the engagement of your remote employees.

  • Skype for Business is Microsoft's popular unified communications product that supports real-time presence, IM, audio and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can help your company to configure and maintain Skype for Business client software to accommodate your remote employees. For details about Progent's support services for Skype for Business, refer to Skype for Business integration services.
  • FaceTime is Apple's multiuser video calling platform for iOS and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Later versions of FaceTime allow up to 32 simultaneous users for video sessions. For details about Progent's consulting expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, network-based capture, plus editing and playback for future reference and training. To learn more about Progent's consulting services for Cisco Webex as well as for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with features such as voice/video calling, threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Teams and for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these conferencing platforms and assist your business to optimize your network infrastructure to host them.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient work-from-home environment for your Fort Wayne, Indiana company, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

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