Besides providing rapid contact with high-level network consultants and subject matter experts to assist Fort Wayne, Indiana companies to resolve specific technical issues or strategic initiatives, Progent offers temporary staff augmentation to deliver more generalized assistance such as PC support, network administration, and Call Center services. Short-term staffing makes it possible for organizations to deal with expected or unplanned increases in the need for IT personnel, which may result from scenarios such as company mergers, data center moves, platform migration, paradigm shifts like work-from-home, disaster recovery, busy seasons, or new regulations. Short-term staffing can also fill voids left by the loss of in-house staff members because of vacations, health issues, resignation, or other reasons.

Benefits of Progent's Short-Term IT Staffing Services
Progent's temporary staff augmentation services give organizations the ability to react to surges in requirements for IT services without being saddled with the costs and delays associated with reviewing and hiring appropriate IT personnel and without the risk of adding to your full-time head count.

Important features of Progent's short-term staffing services include:

  • Rapid access to seasoned network pros
  • Easy initiation, termination, and re-engagement of services
  • Seamless extension of your in-house network support team
  • Full documentation of all services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved promptly
  • Strong working relationship with a top-level, full-service resource for network support
Progent's Shared Help Desk Program
Progent's co-managed Call Center program is a proven on-going staff expansion option that enables IT organizations to share the responsibilities of Call Center support transparently between their internal network staff and Progent's extensive team of technical support experts. Acting as a seamless extension of your in-house Call Center, Progent's shared Call Center service is a collaborative support solution based on by the leading shared PSA platform for managing, service calls, ticketing, assigning ownership, monitoring progress, and producing documentation.

Why Choose Progent?
Progent has 20 years of experience delivering online and onsite network expertise for organizations across the United States. Progent's engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold top certifications including CISSP, CISM, and GIAC. Learn more about Progent's technology certifications.

Progent's Areas of Expertise for Fort Wayne, Indiana Businesses
Progent's veteran roster of certified engineers offers Fort Wayne, Indiana organizations a wide array of remote consulting and debugging services. Areas of expertise covered under Progent's reseller program for network service providers include:

Contact Progent for Temporary IT Staffing for Fort Wayne, Indiana Companies
To find out more details about Progent's temporary supplemental staffing services for Fort Wayne, Indiana organizations, call 800-993-9400 or visit Contact Progent.