In addition to providing rapid contact with top-tier IT consultants and subject matter experts (SMEs) to help Fort Wayne, Indiana organizations to resolve specific IT problems or longer-term initiatives, Progent can provide short-term staffing to deal with more generalized services like desktop help, network management, and Help Desk call center response. On-demand staffing can help businesses to deal with planned or unexpected increases in the need for IT personnel, which may be caused by scenarios such as company mergers, site moves, platform upgrades, business process changes like work-from-home, disaster response, seasonal variations, or regulatory mandates. Short-term supplemental staffing can also fill voids resulting from the loss of full-time staff members because of scheduled vacations, illness, termination, or other reasons.

Advantages of Progent's Temporary Staffing Services
Progent's temporary staffing services offer businesses the flexibility to respond to increases in demand for network services without dealing with the costs and hassle associated with reviewing and hiring professional IT personnel and without the risk of adding to your permanent head count.

Key aspects of Progent's temporary supplemental staffing services include:

  • Rapid access to seasoned IT pros
  • Simple engagement, cessation, and resumption of services
  • Transparent augmentation of your full-time network support staff
  • Full reporting of services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved fast
  • Strong relationship with a top-level, full-spectrum resource for network expertise
Progent's Shared Center Program
Progent's shared Help Desk Call Center service is a specialized flexible staff expansion option that enables IT organizations to divide the responsibilities of Help Desk Call Center support transparently between their internal IT staff and Progent's extensive pool of IT support specialists. Working as a transparent supplement of your in-house Call Center, Progent's shared Help Desk Call Center program is a collaborative service solution powered by the leading group PSA tool for managing, service calls, ticketing, assigning ownership, monitoring progress, and producing documentation.

Why Choose Progent?
Progent has 20 years of experience delivering online and onsite network services for businesses across the U.S. Progent's engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's cybersecurity experts hold top certifications including ISSAP, CISM, and GIAC. Learn more about Progent's technology certifications.

Progent's Practice Areas for Fort Wayne, Indiana Businesses
Progent's nationwide team of certified engineers can provide Fort Wayne, Indiana businesses a wide range of online consulting and debugging services. Areas of expertise offered under Progent's reseller program for network service providers include:

Contact Progent for Temporary Staffing Services for Fort Wayne, Indiana Businesses
To find out more details about Progent's short-term staff augmentation services for Fort Wayne, Indiana companies, call 800-993-9400 or visit Contact Progent.