Besides offering fast access to top-tier network professionals and subject matter experts to help Fort Wayne, Indiana organizations to resolve discrete IT problems or longer-term initiatives, Progent can provide temporary staff augmentation to deliver more generalized assistance like PC help, network administration, and Call Center response. On-demand staffing can help organizations to deal with anticipated or unexpected increases in the need for network personnel, which may be caused by situations like mergers and acquisitions, data center moves, technology migration, business process changes like work-from-home, disaster response, busy seasons, or new compliance requirements. Short-term staffing can also fill voids left by the absence of full-time IT personnel due to vacations, illness, resignation, etc.
Advantages of Progent's Temporary Staff Augmentation Program
Progent's short-term staff augmentation services offer organizations the ability to respond to surges in requirements for network personnel without being saddled with the costs and delays associated with reviewing and recruiting reliable IT personnel and without the burden of increasing your in-house staff size.
Key aspects of Progent's short-term supplemental staffing services include:
Progent's Co-managed Center Service
- Rapid access to reliable IT professionals
- Simple engagement, cessation, and resumption of services
- Transparent extension of your full-time IT team
- Full documentation of all services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved fast
- Close working relationship with a world-class, full-service resource for IT support
Progent's shared Help Desk Call Center service is a specialized flexible staff augmentation alternative that enables IT organizations to divide the responsibilities of Help Desk Call Center support seamlessly between their in-house network personnel and Progent's nationwide team of IT support specialists. Acting as a seamless supplement of your in-house Help Desk, Progent's shared Help Desk service is a joint service alternative powered by the leading shared professional services platform for managing, service calls, generating tickets, assigning ownership, tracking responses, and generating management reports.
Why Choose Progent?
Progent has 20 years of experience providing remote and on-premises IT services for businesses throughout the United States. Progentís engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance experts hold advanced certifications including CISSP, CISM, and CRISC. Find out more details about Progent's industry certifications.
Progent's Practice Areas for Fort Wayne, Indiana Businesses
Progent's nationwide roster of certified consultants offers Fort Wayne, Indiana companies a broad range of online technical guidance and debugging services. Practice areas covered under Progent's consulting program for IT service organizations include:
Contact Progent for Short-Term IT Staffing for Fort Wayne, Indiana Organizations
To learn more about Progent's short-term supplemental staffing services for Fort Wayne, Indiana businesses, call 800-993-9400 or visit Contact Progent.