Enlarging your remote workforce can have a major impact on IT architecture, security, and company processes. Progent has two decades of experience helping small and mid-size businesses to plan, deploy, manage, tune, and debug IT environments that support a remote workforce. Progent can assist your Fort Wayne organization to select the appropriate tools and adhere to best practices in creating and operating a secure virtual ecosystem for telecommuters that facilitates collaboration and delivers top value. Progent offers support services ranging from as-needed expertise for helping you past occasional technical bottlenecks to full project management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Fort Wayne, Indiana companies to succeed with any aspect of creating a high-functioning work-from-home environment by providing infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, security and compliance, backup/restore solutions, and streamlined management.

Security and Compliance for At-Home Workers
Teleworkers often run their personal equipment and work in an unsecured environment. This increases their vulnerability to cyber threats and requires judicious deployment of firewalls, remote endpoint monitoring, and the creation of security policies in compliance with best practices. Progent's veteran team of certified cybersecurity experts can help your organization to plan, deploy and manage a modern security solution that safeguards vital data in networks that incorporate an at-home workforce.

  • Firewalls enable companies to build a network that can be safely accessed by on-premises users as well as by telecommuters, mobile employees, vendors, clients, and the public. Modern firewall appliances allow you to assign and manage different access rights to various classes of users and to scale your network and adjust your security profile as your business evolves and as cyber threats grow more complex. Progent works with both current and legacy firewall devices from all leading vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall configuration services, see firewall support expertise.
  • Online Endpoint Security Monitoring makes it easy to track the various devices used by teleworkers and either reject or spot and respond to the latest threats such as ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is installed on every secured endpoint, monitoring all activity and utilizing state-of-the-art AI technology to detect zero-day threats on arrival. When a cyberattack is spotted, ProSight ASM instantly disconnects the infected endpoint device from the network to contain the threat. Because the ProSight Active Security Monitoring agent is autonomous, endpoint devices remain secure even when they are not connected to the Internet. For details about ProSight Active Security Monitoring, refer to remote endpoint security monitoring for remote workers.
  • Security Audits can evaluate the vulnerability of your information system to all types of outside and internal security threats for a network that incorporates an at-home workforce. Progent can deploy online, automated security inventory software for quickly and affordably uncovering a wide variety of security weaknesses that can be surfaced via the Internet. Progent's endpoint security audit experts, which can be provided by data security experts with advanced credentials such as CISA, CISSP, and GIAC, can help you to audit your workflows and governance policies and assess your IT architecture to allow you to implement top-level protection for your telecommuters.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Fort Wayne, Indiana organization, phone 1-800-993-9400 or refer to Contact Progent.

An index of content::

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    Progentís Microsoft certified experts provide a variety of support services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is an accounting and business analysis package built, like all Microsoft accounting solutions, on the scalable and familiar platform of Microsoft Windows technology. Dynamics GP provides a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to deploy and integrate, and with its segmented approach you are able to license only the capability you currently need, with the option to add clients and enlarge functionality in the future. Progentís Dynamics GP/Great Plains consulting engineers can help you deploy, configure and manage the current release of Microsoft Dynamics GP or upgrade efficiently from an earlier release.

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    Progent's Microsoft-certified engineers can help you plan, document, carry out, manage, and troubleshoot a network-wide move to 64-bit server and desktop OS software and applications. Progent can help you test your 64-bit environment to make sure it handles all of the important 32-bit programs that you intend to keep plus the latest 64-bit versions of software you plan to install.

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    Progent offers rapid remote access to Cisco CCIE networking experts. Progent's CCIE experts can link to your network using advanced remote support utilities to provide fast and affordable troubleshooting and repair of critical network infrastructure issues.

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  • Remote Troubleshooting Data Protection Manager 2016 and Exchange
    Data Protection Manager 2016 and Hyper-V Onsite Technical Support

    Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and simplified recovery capabilities for Microsoft-based environment. SCDPM 2016 offers application-aware protection for critical platforms such as SQL Server, Exchange and SharePoint, backs up Windows and Linux VMs, supports virtual machines running on Windows Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist organizations of all sizes to design, deploy, administer, and troubleshoot an enterprise-wide backup/recovery solution built around Data Protection Manager 2016. Progent can help you to migrate from a previous version of DPM or from a legacy solution, and Progent can optimize your SCDPM 2016 ecosystem for on local, hosted, cloud or hybrid deployments. Progent can provide remote or onsite consulting expertise and can provide occasional guidance to resolve technical bottlenecks or provide end-to-end project management or co-management support to make sure you complete your SCDPM 2016 deployment on time and on budget.

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    Progent's Microsoft-certified consulting experts have over a decade of background planning, deploying, enhancing and fixing System Center Operations Manager environments and offer organizations of all sizes expert remote or onsite consulting services for SCOM 2012. Progent can assist you to design an architecture for SCOM 2012 servers that delivers the performance and availability needed to monitor your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs based on leading practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver fast online or on-premises troubleshooting to help you to fix serious issues uncovered by Microsoft SCOM 2012.

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    Progent can help your business in all phases of your upgrade to Microsoft Exchange 2016 including planning HA infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; specifying mass storage capacity required for your virtual machines, mailbox databases and logs; configuring hardware load balancing for fault-tolerant CAS services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.

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    Progent's virtual classroom webinars offer small businesses the affordability, convenience, and flexibility of virtual seminars plus the proven pedagogic techniques of expert instructors who employ the latest technology to reproduce real-time, interactive classes. Progent can provide webinar education for key desktop applications including elements of Microsoft Office such as Office Excel, Word, Publisher, and Outlook: MS Dynamics business accounting and reporting products including Microsoft Dynamics GP (Great Plains); plus additional top desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.

  • Windows Server 2012 R2 Private Cloud Information Technology Consulting Specialist Windows Server 2012 R2 Cloud
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    Progent's Cisco CCIE-certified network infrastructure consultants have extensive experience helping ISPs to design, implement, administer, tune, and debug high-availability, scalable connectivity environments suitable for shared public networks.

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  • Specialist Exchange 2003 to Exchange 2010 Upgrade
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    Progent's Microsoft-certified network experts can help you to assess the value of Microsoft Exchange 2010 for your business and can help you to plan and implement an efficient upgrade to Microsoft Exchange Server 2010 from Exchange Server 2003 or Exchange 2007 that will offer fast payback by increasing your productivity, lowering the cost of equipment and support, simplifying management, and consolidating your key communications platforms.

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