Immediate Online Support for Fort Wayne Indiana UNIX, Linux, or Sun Solaris NetworksFor small and midsize businesses in Fort Wayne Indiana, Progent provides technical support for networks powered by UNIX or Linux or for environments that include a combination of UNIX and Microsoft platforms. Progent has delivered remote support to businesses in all 50 states in the U.S. (See Progent's client testimonials). In addition, Progent offers the consultation Cisco CCIE network specialists for complex connectivity problems, as well as the assistance of CISA and CISM-accredited security consultants to handle high-level security architecture and business continuity preparedness.

Progent's online technical support services represent exceptional leverage due to the fact that they are equipped with the real-world background and the advanced technology to resolve the majority of information system issues rapidly. Efficient support reduces direct expenses since solutions accumulate a smaller number of chargeable minutes. Remote help also avoids the cost of dispatching a consultant to your site. Your company saves even more with incidental costs by minimizing or avoiding network downtime and associated costs due to business disruption, upset customers and vendors, unproductive employees, and de-focused management.

Progent's billing model for online support is designed to maximize the impact of your network support dollar. Progent charges on a per-minute basis for telephone-based assistance, so you pay exclusively for the services that you receive. Unlike typical remote support companies, Progent imposes no service activation fee or minimum payments. Progent's one-minute billing unit and clean model for pricing eliminate scenarios where quick fixes somehow end up as major tabs. Progent's penchant for dealing with technical issues efficiently results in your company saving cash.

Progent's Remote Support Tools
Through years of experience, Progent has developed an array of customized tools and field-proven methodologies which promote the highest degree of effectiveness for online technical support and repair for small company information networks. Progent offers secure VPN support for gateways from multiple popular vendors such as Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Protected VPN connectivity permits the engineers of Progent's remote service group to interface to your company's network remotely without compromising corporate security.

Progent's powerful customer support database system keeps detailed documentation for all support that Progent's customers have received. Progent's authorized engineers have access to the history of services provided to each customer by any engineer. This archive of issues and repairs is organized as a quickly accessible support database that allows Progent's remote support engineers to communicate their knowledge company-wide to make sure that the quality of Progent's support services improves over time. Progent's high-level certifications and working relationships with major industry leaders such as Cisco and Microsoft permit access to other massive support knowledge bases and allow fast access to manufacturers' in-house product engineers with the result that Progent's remote consulting experts are able to arrive at optimal resolutions promptly.

Start Receiving Remote UNIX/Linux, Sun Solaris, or macOS and OS X Network Help from Progent
To access Progent's phone support in Fort Wayne Indiana or to find out more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have a critical requirement for IT help, visit Immediate Urgent Support.

Online Technical Services Available from Progent
Progent's phone-based technical support experts offer certified skills in a comprehensive set of technologies. This broad range of IT skills enables Progent's consultants to resolve almost any crisis likely to occur in a small company network. Certifications held by Progent engineers in UNIX-family technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications owned by Progent service experts include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, CCVP, and Design Professional.

To support businesses with multi-operating system networks, Progent also offers the skills of engineers who have advanced Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) consultants, CISSP-certified cybersecurity experts, and CISSP-ISSAP engineers.

Remote technical services available from Progent to companies in Fort Wayne include:

  • UNIX, Linux, Sun Solaris, and macOS and OS X Support Services
    Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online consulting services address a wide range of computer technology including system infrastructure, messaging systems, system and operational security, UNIX/Linux and Microsoft Windows integration, VMware products for server economization and easy administration, and transitioning from older applications to current MS Windows or Linux-based solutions. Progent's team-oriented methodology for resolving network problems promotes fast escalation, if necessary, to consultants with appropriate expertise to tackle challenging scenarios. This accelerates repair of critical problems, reduces lost productivity, and cuts support costs.

    Progent's UNIX/Linux consultants can offer emergency phone-based help for analyzing anomalies within UNIX/Linux networks powered by leading derivatives of UNIX including:

    Major Linux platforms for which Progent offers expertise include:
    • RedHat
    • SUSE Linux
    • Debian-GNU
    • Slackware

  • Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Network Troubleshooting
    Cisco Engineers for Fort Wayne IndianaThe Cisco Certified Internetwork Expert (CCIE) credential is the highest recognition for network engineers, and certifies an individual's network technology skills at the master level. Cisco CCIEs know how to handle the most stubborn issues associated with network infrastructure design, deployment, administration, security, and problem solving. Cisco qualified CCIEs operate with the highest priority with Cisco's internal support staff in analyzing problems with Cisco IOS network management tools and developing workarounds or identifying software updates. CCIEs are an excellent cost-effectiveness because their deep expertise allows them to resolve even the most intractable problems rapidly. In common cases, less experienced consultants can wrestle for many hours or even days with identical tasks that a CCIE can dispose of in minutes. Few support providers make CCIEs accessible to assist small and mid-size businesses. Progent offers quick phone contact with a Cisco-qualified CCIE so you can receive timely support for complex network issues that are impacting business productivity but are not within the experience of your local network support resources. Progent's Cisco CCIE support experts can communicate with your environment by means of advanced on-line troubleshooting tools in order to perform fast, safe, and affordable analysis and repair. Progent's CCIEs offer assistance with all of Cisco's industry-leading selection of infrastructure products including PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Modules, protected high-speed and IS routers, wireless access points, Cisco Meraki cloud-managed APs, wired and wireless Voice systems, Catalyst Series switches, plus Virtual Private Network (VPN) products.

  • Certified Microsoft Windows Expertise
    Microsoft Windows Expertise for Fort Wayne IndianaProgent's Microsoft-premier online service professionals can deliver computer system troubleshooting and consulting support for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the expertise of consulting professionals who can help your company with a broad range of technology support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 set up, MS Exchange Server 2019 integration, MS Exchange 2016 migration, Microsoft Exchange Server 2013 integration, Microsoft Exchange 2010 management, SharePoint 2016 migration and hybrid deployment consulting services, SharePoint 2019 design and integration, Microsoft Teams consulting, Microsoft Skype for Business planning and deployment support, Microsoft Lync Server 2013 integration and Microsoft Office Communications Server troubleshooting, Forefront TMG management and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager network monitoring, Project Server training, Small Business Server 2011 support, and Windows Essentials cloud integration.

    Progent in addition can deliver a full range of remote PC desktop consulting and support services such as Microsoft Windows 7 migration, moving to 64-bit desktop applications, integrating Microsoft Office 2010, and automating PC desktop image creation.

  • CISSP and ISSAP Premier Network Security Engineers
    CISSP Certified Network Security Engineers for Fort Wayne IndianaProgent's qualified CISSP, ISSAP, and CISM security engineers offer a range of system protection services that can bolster the protection of your UNIX, Linux, Solaris, Apple Mac or Windows network against internal or external threats or help your business to clean up quickly following a damaging penetration. Security services available from Progent include: comprehensive network security audits utilizing utilities such as GFI LANguard NSS, AMAP Application Scanner, and software from Solar Winds tools and Hydra; fast recovery from virus and worm attacks; installing firewalls; designing secure architectures for remote and mobile connectivity; guarding your messaging infrastructure against viruses, spam and directory harvest attacks; and establishing 24x7 network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide advanced online support to help companies of all sizes connect their IT infrastructure with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help you to design and manage cost-effective environments that support Windows and Linux systems and apps in either cloud-centric systems or in hybrid network models that combine physical resources along with cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a range of public cloud migration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud integration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform planning and integration consulting. Progent has more than two decades of experience delivering advanced consulting support remotely, and Progent can make sure you complete your cloud integration initiatives quickly and affordably.
Additional Support Programs Available from Progent
Progent offers the skills of world-class online consulting professionals for contract IT projects that small businesses often need. Progent's rates for ongoing consulting projects are determined based on the level of expertise of the engineers assigned. Progent's experience with these special areas of computer technology allows customers to complete critical initiatives economically and on time. Progent's special remote engineering solutions include:
  • Help Desk Call Center Support
    Progent's Help Desk Call Center support alternatives for small and midsize organizations with environments that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk Call Center outsourcing, Virtual Help Desk support services, and Helpdesk process consulting. Progent's Standard Call Center support services are intended for smaller companies who lack the resources to assemble and manage an in-house Call Center but who require quick communication with an effective Help Desk Call Center with proficient phone support as well as the available expertise to escalate the most challenging trouble tickets to high-level engineers.

    Progentís Help Desk Co-management services make it possible for your business to split the load for Help Desk support seamlessly between your IT staff and Progent's large roster of veteran desktop support engineers and matter experts (SMEs). Progentís Help Desk sharing service is an advanced support solution built around the top professional services automation platform for managing end-user service requests, ticketing, responsibility, progress tracking, and metrics.

    Progent's Help Desk Call Center consulting expertise can assist you in establishing an efficient new Help Desk or improving your established one, evaluating or modifying Call Center application software to address the special demands of your company, or providing temporary online personnel to work with your existing Help Desk Call Center group to deal with high-demand events like software migrations, major upgrades, or installing new business software.

    Progent's Help Desk Call Center staff of seasoned network consultants provides your workers in Fort Wayne Indiana instant assistance from a dependable technical support group with substantial background offering telephone-based help and online repair service for computer environments powered by UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's focus is to give the Help Desk the reputation as a major contributor to company success, and Progent's policy is to resolve rather than merely annotate IT issues.

  • Applications Services: Training, Custom Development, and Problem Solving
    Progent's Applications Experts Team offers phone-based and in-depth engineering expertise and training in key business application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also can provide consulting expertise, custom development, and education for familiar Microsoft applications such as CRM, Microsoft Office Project, Microsoft Word, and MS Office Excel. To learn additional information on Progent's consulting, custom programming, and training services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.

    Progent's Mac professionals can nurture the creative facets of Macintosh computing by delivering phone-based help support and training in graphics, audio, and motion video. Progent's consultants offer assistance in a variety of Apple Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's consultants can also assist you with special procedures like scanning or digitizing audio/video or configuring an audio/video production studio.

    Online Network and Server Monitoring Services
    Progent can provide businesses in Fort Wayne Indiana online network monitoring support powered by Microsoft System Center Operations Manager IT infrastructure monitoring and reporting, customized by Progent to accommodate your business so that your network support is proactive rather than reactive. By uncovering emerging issues before they cause network outages, proactive monitoring can minimize stressful and costly network crises. Progent can also assist with server and infrastructure monitoring tools like Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or Apple macOS and OS X environments, Microsoft systems, or systems that incorporate multiple OS platforms.

How Your Fort Wayne Indiana Company Can Contact Progent's Online Service Professionals
To get in touch with Progent about emergency online assistance with UNIX/Linux, Sun Solaris, or macOS and OS X networks, go to Progent's Emergency Phone-Based Support, phone 1-800-993-9400, or visit Contact Progent.

Indianapolis Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Indianapolis.

Onsite IT Consulting
Progent locations in Indianapolis Metro Area

City Address Phone Link
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
United States
(317) 800-7667 Indianapolis Network Support Services

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    Progent can help your organization to design a migration to Microsoft Teams from Skype for Business or Lync Server and install, manage, and debug a cloud-based or mixed deployment of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.

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    Progent can provide the expertise of Microsoft-certified consultants and seasoned database application developers, DBAs, project management experts, network infrastructure architects, disaster recovery/business continuity specialists, and data security professionals to assist you to evaluate the potential advantages of SQL Server 2012 for your business, set up test systems at your site or at Progent's lab, design and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS solutions, and define an efficient and secure IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.

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    Progentís Microsoft-certified experts offer small and medium sized companies computer consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, teams and information. SharePoint Portal Server provides a central spot for your workers or customers to access, organize, share and manipulate useful data, documents, and applications and to interact with other people. It allows faster and more intelligent decisions, more efficient sharing across groups and more economical business processes. The main goal of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of knowledge accessible inside and outside an organization. Windows SharePoint Services join workers, customers, teams and major tasks with the information theyíve created in a manner that makes data convenient to locate, download and apply.

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    Our Experts Team provides support in key technologies including Apple OS integration and applications; Expertise for Linux-based, UNIX, and Sun Solaris environments; MRP, Enterprise Resource Planning, or CRM expertise; Mission-critical and specialized program help; CIO, management information analyst, and project management services; Special applications design and integration; Web site, electronic business, EDI, and client portal design and deployment; SQL management and performance help; Management information expertise; and Telecommunications systems support.

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    Cisco's PIX Series firewalls have reached end of life and Cisco might not support these legacy devices. Progent still provides consulting support for Cisco's PIX 500 firewalls to help you with maintenance and Progent can in addition help you assess if you should adopt next generation firewall technology from Cisco. Progent's Cisco-certified specialists can help you design and implement an efficient upgrade to Cisco ASA 5500-X Series firewalls following leading practices.

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    Even if your company has a minimal computer support staff and a modest technology budget, your information network can still have the same high availability and performance that once required a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-certified network professionals, the most recent system management products for 24x7 monitoring and alerts, and economical service packages such as a help desk service to keep your mission-critical network applications and hardware up and running.

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    Progent provides high availability load balancing consulting covering system load balancing, load balanced program, network infrastructure routing, and content delivery products including F5 Networks 3DNS. fault tolerant load balancing technologies for which Progent can provide consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.

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    For custom program creation, Progent can supply software design experts to produce line-of-business software in areas such as commercial transaction webs, web development, Microsoft Business Solutions products such as Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progentís consultants can use Microsoft IIS to create company-specific eCommerce applications based on Microsoft ASP.NET. Also, Progent offers expertise in a wide array of custom program development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.

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  • Microsoft Essential Business Server On-site Support Technical Support Microsoft Windows Small Business Server
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    Progent's certified SharePoint 2019 and SharePoint Online consultants can provide economical remote and onsite expertise, application development, and debugging services for organizations of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist you design and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud resources into a seamless information management system.

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    Progent's Microsoft-certified consultants can help you to calculate the benefits of Windows Server 2008 for your company, develop pilot programs and migration strategies, install Windows Server 2008 with your network infrastructure and applications, educate your support personnel how to use enhanced management tools, and deliver ongoing consulting and tech support via budget-friendly alternatives such as Help Desk Call Center service and online technical assistance.

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    Progent can deliver a broad range of cost-effective services to assist your company to install, configure, repair, and administer workstations and notebooks powered by Microsoft Windows, macOS and OS X, or various editions of Linux. Progent can offer on-premises or online technical support for single machines or laptops or work with your business to design and implement a large-scale rollout of new or revised operating system software and business applications. Progent can also provide consultants and technical workers to help you to prepare for and complete a company relocation or consolidation designed to produce minimal interruption to your business.

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    Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies more than 25 years of background helping manufacturing, distribution and service companies to manage complex supply chains and streamline key processes in order to bring products to market quickly and adhere to customer schedules consistently. Progent can provide the expertise of an ERP consultant with over two decades of background with the SyteLine/CloudSuite Industrial platform. Progent can provide online or onsite consulting that can range from as-needed guidance to solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Office 365 integration, training, and database administration.

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    Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in important areas such as secure multitenancy, agile network infrastructure, cloud support, expandability and performance, and high availability. Progent's Microsoft-certified consultants can assist your company to take advantage of Hyper-V to deploy and manage virtual servers to reduce IT expenses and improve availability.

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    Configuration SCCM 2007 Application Deployment

    Progent can assist your organization to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, improve security and compliance, and boost worker output by making sure that critical applications are always up to date, managing product licenses, and reporting resource usage profiles so you can make informed purchasing choices. Once your organization is ready to update your SCCM 2007 change management solution, Progent can help you to prepare for and implement a smooth migration to SCCM 2012.

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    Progent can assist your business in any and all phases of your upgrade to Exchange 2016 such as designing high availability system topology for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining storage requirements for your virtual machines, databases and log files; configuring hardware load balancing for fault-tolerant client access services; planning, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and configuring Outlook on the web.

  • On-site Support Windows SharePoint Services SharePoint Portal Server Configuration
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    The ProSight Ransomware Preparedness Report is a low-cost service centered on a phone discussion with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your company's preparedness to block ransomware or recover rapidly from a ransomware incident. Progent will work with you directly to gather information concerning your current AV defense and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to deploy an efficient security and backup system that reduces your vulnerability to a ransomware attack and meets your company's requirements.

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    Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's modern Wi-Fi controller solutions.

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    Progent's Private Cloud Hosting and Management service provides comprehensive hosting of a small company's servers in an environment that gives the maximum degree of availability and scalability and is also easy to migrate to any data center. Progent's Private Cloud Hosting options are based on mature virtualization architectures that allow small companies with multi- platform environments to save dramatically on the expense of capital equipment, system support, and network administration while achieving world-class reliability and an unmatched level of vendor independence.

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    Progent's ProSight Virtual Hosting service combines advanced virtual server architecture, a world-class data center facility, and the technical support services of Progent's Microsoft-certified consulting group to provide small businesses with a comprehensive information technology outsourcing alternative that improves network availability and security, reduces management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a smaller company can have all of its operating system platforms and key business application servers supported within a secure and fault tolerant facility on a fast, high-availability virtual machine configured and supported by Progent's computer service professionals.

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    Microsoft Windows 2012 R2 Server Small Office Network Consulting

    Progent's Microsoft-certified consultants offer network support and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progentís consulting team can show you how to design, integrate, troubleshoot and manage the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint Server, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager (SCOM).

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    Cisco's security and remote connection technology for small businesses offer a comprehensive line of manageable security products to help safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network line features switches, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco Certified Internetwork Expert and CCNP qualifications who can help your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security technologies that fit most closely with your business objectives.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience developing Microsoft-based security solutions for information systems with multiple locations, remote workers, and line-of-business eCommerce applications. A Progent ISA Server consultant can help your small company plan and deploy an installation of Microsoft ISA Server 2004 that meets your information security needs without limiting your network.

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    Microsoft LCS Server Consultant Services

    MS Office Communications Server provides Instant Messaging and Real Presence as part of a scalable, enterprise-grade package featuring enhanced protection, seamless integration with other Microsoft products, an expandable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can realize lower costs and improved business efficiencies, enhanced individual productivity, and better intellectual property security with this easy-to-administer, highly available IM platform. Effective implementations of Office Communications Server call for extensive planning and consideration before roll out. Progent's Microsoft-authorized consultants can deliver the expertise needed to deliver all the benefits of Office Communications Server across your entire corporation.

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    Progent's Meraki wireless access point consultants offer online and on-premises support services to assist organizations of all sizes to plan, install, manage, expand or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to set up and manage Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure other Cisco technology including switches, routers and firewalls to create a seamless ecosystem that provides the same access, responsiveness, security compliance, ease of management and uptime for wired and wireless clients irrespective of their mobility or computing device.

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    Progent can assist small and medium-size businesses to configure and troubleshoot video conferencing technology to enable their at-home employees to interact productively with colleagues and clients.

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  • Ubiquiti UniFi WiFi network Consultants 24x7 Ubiquiti UniFi Controller Consultants
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    Progent's temporary IT staffing services allow businesses to respond to the need for IT professionals without incurring the costs and hassle that come with identifying and hiring reliable technical workers and without adding to your full-time workforce.

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    Progent can assist small and medium-size companies to install centralized remote endpoint management and monitoring platforms for administering devices operated by an offsite workforce.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a broad range of remote support services to help you to plan, develop, pilot test, deploy, manage, and debug business applications based on any release of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist you to move your existing Excel applications to the newest versions of Excel, integrate Excel with iOS-powered iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility issues between various versions of Excel. Progent offers on-demand help to clients looking for a fast fix to a stubborn issue associated with Office Excel and Progent also offers full project management support for upgrading or creating mission-critical applications built on Excel. Progent's cost-effective online training classes for Excel can be customized to address the special requirements of individuals or groups.

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    Progent provides customized online instruction for popular desktop apps and environments such as Microsoft Office Excel, Word, PowerPoint and Visio plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online training offers the benefits of conventional in-person seminars, such as immediate interaction between clients and teachers, but avoids the expenses of travel and the challenge of attempting to accommodate the availability of multiple workers. Offered to individuals or classes of any size, Progent's live online instruction allows the teacher to conduct the seminar from an online office and the clients can be dispersed across an office or all over the country. Live online learning deploys powerful learning mechanisms like virtual white boards, electronic hand-raising, and collaborative applications. Sessions can be short and targeted to specialized subjects or extended in time and wider in scope.

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    Progent provides clients access to consultants who have been awarded some of the computer industry's most prestigious credentials. Progent believes that customers have the right to be sure that their computer support consultants have accredited training plus extensive practical backgrounds so that Progent's customers can engage Progent's service with trust. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) brings priority for substantially superior vendor help than is available to uncertified service providers, allowing Progent to deliver customers a higher class of IT service. In other cases, major certifications such as CISA or ISSAP for network security can help enterprise clients to demonstrate compliance with regulatory requirements by engaging the assistance of accredited industry professionals.

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  • Top Rated Operations Manager Example Application
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    Before Progentís MOM-based solution, system issues were approached reactively, once workers complained about them. With the benefit of proactive, computer generated alerts and trend analyses created by Microsoft Operations Manager, Progent is now able to ward off system troubles before they becomes serious enough to impact network uptime. Because of Microsoft Operations Manager, Progent can resolve incipient problems before customers are aware that the problems are there. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small company networks enterprise-class service continuity, security and performance.

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  • XenApp Application Virtualization Specialists Citrix Virtual Application Delivery Consultant Services
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    Progent's Check Point experts can help you select and deploy Check Point Firewall and VPN software and appliances based on Check Point Software's security platform to offer an affordable and effective security solution for your corporate network. Progent can also show you how to configure other Check Point technologies such as Check Point ZoneAlarm and Check Point UTM-1 firewalls with security products from other vendors and offer a central source for on-going technical support, administration, education, and consulting expertise.

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    Progent's Windows consultants can help organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Windows. Online and onsite evaluation and upgrade support for Microsoft Windows 10 available from Progent's consultants include ROI analysis, project coordination, application compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile device management and synchronization, telecommuter access, data and identity security, automated provisioning and management, network optimization, Wi-Fi support, business continuity planning, custom training for network management staff and users, and post-migration technical help.

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