Fast and Affordable Remote Technical Support for Fort Wayne Indiana IT Networks
Urgent Remote Help for Fort Wayne SystemsFor organizations in Fort Wayne Indiana, Progent provides online support for computer systems powered by Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Premier professionals have provided online support to businesses in all 50 states in the U.S. (See recommendations from Progent's clients.) In addition, Progent can furnish the consultation services of Cisco CCIE-certified engineers to solve challenging networking issues, as well as the assistance of CISSP-qualified security consultants to handle high-level security design and troubleshooting jobs.

Progent's online support experts provide exceptional leverage due to the fact that they possess the real-world background and have access to the advanced tools necessary to solve most network problems rapidly. Efficient support lowers immediate costs because solutions accumulate minimal chargeable minutes. Remote help also avoids the expense of dispatching a consultant to your location. Your company saves additionally with indirect costs by reducing or avoiding system outages and related losses resulting from business disruption, disgruntled customers and vendors, unproductive workers, and de-focused management. Progent's advanced online consulting expertise is particularly helpful for organizations that rely on public clouds for vital network infrastructure or software like Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud, or where on-premises tech support may not be an option.

Progent's pricing policy for remote help is designed to leverage your IT service dollar. Progent charges on a per-minute basis for telephone-based consulting, so you owe exclusively for the services that you receive. In contrast to typical online service organizations, Progent asks for no startup fee or minimum job duration. Progent's one-minute billing unit and simple model for billing eliminate scenarios where speedy. minor fixes manage to turn into big bills. Progent's penchant for dealing with technical issues quickly means you spends less cash.

Progent's Online Consulting and Troubleshooting Services
Over the years, Progent has mastered a set of customized tools and proven processes which allow the maximum degree of efficiency for remote technical support and repair for information systems of all sizes. Progent provides secure VPN support for VPN gateways from a variety of popular sources including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN access allows the consultants of Progent's online support team to access your computer system remotely without violating system security.

Progent's advanced technical support reporting application keeps comprehensive histories for all support that Progent's customers have received. Progent's staff service personnel have the benefit of the details of support provided to each customer by every consultant. This archive of anomalies and solutions is organized as a conveniently accessible proprietary database that allows Progent's remote technical experts to communicate their knowledge with the whole team to make sure that the efficiency of Progent's support improves daily. Progent's high-level accreditations and close associations with key industry leaders such as Cisco and Microsoft open up additional massive technical support databases and permit quick access to vendors' in-house support staff so Progent's online consulting specialists can come up with the best solutions quickly.

Online support provided by Progent to clients in Fort Wayne Indiana include:

ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent offers a family of budget-friendly, flat-rate managed services designed to allow small and medium-size businesses to benefit from the same advanced technology deployed by some of the industry's top corporations. The ProSight line of network management outsourcing services covers all critical areas of modern networking including email content filtering, security and compliance, automated backup and disaster recovery, infrastructure management, virtual server hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior machine learning technology to defend endpoint devices as well as physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily get by legacy signature-matching AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to automate the entire threat progression including filtering, detection, containment, cleanup, and forensics. Top features include single-click rollback using Windows VSS and real-time network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth security for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint control, and web filtering through cutting-edge tools packaged within one agent accessible from a single console. Progent's security and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that meets your company's specific needs and that helps you achieve and demonstrate compliance with legal and industry information security standards. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for urgent attention. Progent's consultants can also assist you to set up and test a backup and restore system such as ProSight Data Protection Services so you can recover rapidly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and mid-sized businesses an affordable and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates and monitors your backup processes and allows fast recovery of critical data, apps and VMs that have become lost or corrupted due to component breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can provide advanced support to set up ProSight Data Protection Services to to comply with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your critical information. Find out more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top information security vendors to provide web-based management and comprehensive protection for your email traffic. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance adds a further level of analysis for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to map out, track, enhance and troubleshoot their connectivity hardware such as routers and switches, firewalls, and access points plus servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network maps are kept current, captures and manages the configuration information of almost all devices on your network, tracks performance, and sends notices when problems are detected. By automating tedious network management activities, WAN Watch can cut hours off common tasks such as network mapping, reconfiguring your network, finding devices that need critical software patches, or identifying the cause of performance problems. Learn more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system running at peak levels by tracking the health of vital assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT staff and your assigned Progent engineering consultant so that all looming issues can be addressed before they have a chance to impact your network Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host set up and maintained by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the apps. Because the environment is virtualized, it can be ported easily to a different hosting solution without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect information related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can eliminate as much as 50% of time spent looking for vital information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size organizations to obtain an unbiased evaluation of the overall health of their network. Based on a selection of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified group of IT professionals, ProSight Network Audits show you how well the deployment of your core network assets adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits like a cleaner Active Directory system. Both versions also come with one year of cutting-edge remote network monitoring and management. Benefits can include lower-cost network management, better compliance with data security regulations, more efficient utilization of network resources, quicker problem resolution, more dependable backup and restore, and increased uptime. Read more about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service based on a phone interview with a Progent information assurance expert. The fact-finding interview is intended to help assess your company's ability to stop or recover quickly after an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information concerning your current antivirus tools and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy a cost-effective AV and backup/recovery system that meets your company's requirements. For more information, visit The ProSight Ransomware Preparedness Report.

Special Consulting Services Offered by Progent
Progent can provide the skills of world-class online consulting experts for contract IT programs. Billing rates for longer-term consulting tasks are determined according to the level of expertise of the engineers required. Progent's background in these special fields of information technology enables clients to complete major initiatives within budget and on time. Progent's project-based remote engineering solutions include:

  • Help Desk Expertise
    Progent's Help Desk programs for companies with environments based on Windows, Cisco, macOS and OS X, or UNIX/Linux technology include comprehensive Help Desk services, co-managed Help Desk services, and Call Center operations consulting. Progent's Standard Help Desk Services provide small organizations a comprehensive service desk solution that manages all aspects of remote desktop support from initial requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and management reports. Progent provides help desk services at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to resolve complex problems.

    Progentís Help Desk sharing services allow your business to split responsibilities for Help Desk services seamlessly between your IT staff and Progent's large roster of seasoned technical support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative service desk solution built around the top professional services automation (PSA) tool for handling service requests, ticketing, ownership, status tracking, and metrics.

    Progent's Help Desk Call Center staff of veteran network professionals provides your customers in Fort Wayne Indiana rapid contact with an efficient support group with years of background offering phone help and remote troubleshooting for networks powered by Windows, Cisco, macOS and OS X, UNIX, or Linux components. Progent's charter is to give the Help Desk the reputation as a crucial contributor to business performance, and Progent's policy is to fix rather than just record technical issues.

  • Business Applications Services: Education, Custom Development, and Integration
    Progent's Applications Consulting Group provides remote advanced consulting expertise and education in specific application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and CRM. Progent also offers expertise, programming, and training for familiar Microsoft business applications including CRM, Project, Microsoft Office 365 Word, and Office 365 Excel. To read more information on Progent's consulting, customization, and education offerings, visit Progent's Applications Experts Services.

  • Unified and Automated Management of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the management of hybrid cloud networks by offering advanced support for Windows Server 2016, Windows 10; cohesive management of multi-OS networks that include various Linux distributions, Hyper-V and VMware; and better cloud support such as tighter integration with Intune for Apple iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants can provide world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to design and install a new deployment of System Center 2016, extend or optimize your current one, upgrade smoothly from a prior release of System Center, or debug your System Center environment.

  • Online Hybrid Network Monitoring Services
    Progent offers businesses in Fort Wayne Indiana remote IT infrastructure monitoring by providing System Center 2016 Operations Manager (SCOM) expertise and System Center 2012 Operations Manager troubleshooting and support. Progent can configure SCOM for your environment so your network support is proactive and automated. By anticipating possible trouble spots before they grow into downtime, automated monitoring can avoid stressful and expensive network breakdowns. Progent can also use system monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Solaris, or macOS and OS X systems, Windows environments, or systems powered by a mix of operating systems.
How Your Fort Wayne Business Can Contact Progent's Remote Support Experts
To get in touch with Progent about urgent online assistance with Microsoft, macOS and OS X, or Linux networks, go to Progent's Nationwide Remote Help, telephone 1-800-993-9400, or go to Contact Progent. For organizations and startups in Fort Wayne Indiana, Progent's online network support specialists are ready to deliver expert and affordable IT support the moment your company has to have it. Long experience delivering online repair services has earned Microsoft Partner certification for Progent's consultants and has enabled Progent to acquire world-class troubleshooting skills and to fine tune remote access technology to repair IT problems quickly while avoiding the cost and lost productivity that comes with in-person support visits.

Even if your Fort Wayne business relies on a regular freelance support technician or employs a full time organization that know how to handle ordinary network issues, Progentís Microsoft and Cisco certified consultants are available to provide a convenient and seamless remote extension of your on-site resources for situations when your regular service personnel either lack the availability or the expertise to resolve unexpected system emergencies or especially complex integration problems.

Details of Progent's Remote Computer Support for Fort Wayne Indiana
Progent's phone support, Internet-based troubleshooting, network security expertise, and network management services offer companies in Fort Wayne Indiana the greatest leverage for your IT investment. Whether you need one-time phone help and Internet-based troubleshooting or full-time Help Desk call center support and system management, Progent's experts can provide your office enterprise-level network support while permitting you to avoid the cost and hassle of maintaining a full-service internal IT staff. Key features of Progent's online help program include:

How Is Progent Unique from Other Service Organizations?
Progent is a Microsoft Certified Partner support firm and Progent's number of employees, breadth of technical knowledge, refined remote support tools, and familiarity with enterprise networking allow offices to escape the pitfalls of exclusive dependence on smaller consulting firms, individual freelance service providers, or over-stretched internal resources.

Progent stands out by offering:

How Does Our Company Start Getting Remote Computer Help from Progent?
To get started with Progent's Nationwide Remote Support offerings or to find out more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for IT help, go to Immediate Online Support.

An index of content::

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    Altaro VM Backup software provides small businesses a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, distributed, and cloud architectures and also supports cost-effective cloud backup to Azure Block Blob storage. Headline capabilities include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection with backup spacing as low as five minutes for reducing your Recovery Point Objective, military-grade encryption, granular recovery capability for specific files and emails, extensive support for Windows Server CSV and vCenter for managing larger environments, and support for Volume Shadow Copy Service (VSS) to back up live VMs without downtime. Progent is an Altaro partner and can provide a wide array of services to help you to plan, install, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup.

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    Progent's ProSight portfolio of managed IT services are designed to offer businesses who maintain minimal internal network support staffs with affordable access to world-class management tools and consulting experts. Advantages of Progent's ProSight line of managed IT services include fixed network management expenses, automation of routine management processes, ongoing adoption of the latest information technology, smooth migration from older technology to current solutions, improved fit between computer technology with strategic objectives, access to seasoned IT consultants, and freeing up management to concentrate on business issues rather than ever-changing network technology.

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  • Microsoft Teams certificate management Professionals 24-Hour Microsoft Teams PSTN integration Specialist
  • Microsoft Teams with SharePoint Online Engineer Consulting Microsoft Teams Active Directory Federation Services

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    Fault-tolerant Interoffice Connections Technology Consulting

    Progentís non-stop interoffice connectivity and 24x7 network connection professionals can help small organizations achieve non-stop Interoffice connectivity via fully redundant system architectures with automatic failover. Progentís CCIE engineers can plan and deploy ultra-reliable Inter-office networks based on fault tolerant EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over can provide economical 24x7 interoffice connectivity.

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    IT Services Windows Server 2016 Migration

    Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to design a disaster recovery system built around Microsoft's latest Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using industry-standard equipment, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, affordable creation of a failover cluster quorum witness.

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    Remote 24x7 monitoring, proactive alarms, and periodic reports are crucial to maintaining the health of your network and eliminating preventable and expensive downtime. Remote Monitoring and Management (RMM) technology has advanced so far that companies of all sizes can get a degree of network stability that was once reserved for large enterprises. Progent can provide several Remote Monitoring and Management (RMM) options delivered as low-cost service packages created to assist your company to detect and resolve a an array of IT network issues before they can hurt productivity.

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    Forefront TMG 2010 is based on the proven security technologies of Internet Security and Acceleration Server 2006 and offers a centrally administered Internet gateway that delivers a one-server solution for a variety of security functions including an application and network layer firewall, URL filtering, antimalware, IPS, application proxy, Virtual Private Network control, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes comprehensive web security reporting capabilities, allows custom reporting generated by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be deployed as a virtual machine to cut expenses and improve availability. Progent's Microsoft consultants can help your company to plan and execute test and production implementations; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, SQL Server, Exchange Server, and Microsoft SharePoint; install Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent's consultants can also help you to migrate smoothly to Forefront TMG 2010 from ISA Server.

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Migration Consulting Exchange 2000 Upgrade

    Progent is among the most qualified network consulting companies for creating email and messaging systems powered by Exchange 2000 Server. Progent is skilled in helping small businesses derive all the advantages of Exchange 2000 for typical situations such as upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 administration.

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    Professionals SQL Server 2019 Always On Availability Groups

    Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide economical online and on-premises consulting expertise, software development, and technical support services for organizations of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can help you plan and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud infrastructure into a cohesive information management system.

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    Progent's Microsoft-certified Windows Server 2000 consultants offer computer help and IT consulting services for the complete line of Microsoft .NET Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Windows 2000 Server integration, optimization, and troubleshooting services include network design, installation, project management, on-site and off-site support, Help Desk outsourcing, expert security consulting, full service outsourcing, and economical co-sourcing.

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    Progent's Microsoft consultants offer in-depth expertise in deploying, operating and debugging all versions of Project, Project Server, and Microsoft Project Online and can provide a wide variety of affordable remote support services based on industry best practices to assist businesses of all sizes to get all the advantages of this powerful project management solution. Consulting support offered by Progent include solution design, installation and migration, strategies for secure file and status sharing among onsite and offsite users, network optimization, and customized online training classes.

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    Office 365 hybrid solutions for Exchange On-site Support

    Microsoft Office 365 Exchange Online allows you to use cloud-based virtual machines, mailboxes and associated email components to reduce hardware costs and management hassle. You can use Office 365 Exchange Online to run all your mailboxes, or you can set up a hybrid architecture that combines on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly remote technical support to assist your organizations to evaluate the potential advantages of Office 365 Exchange Online, design a network topology that fits your business needs and IT budget, carry out an efficient migration from your existing Exchange organization to one that incorporates Exchange Online, train your management team and users, and deliver as-needed consulting and technical support.

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    Solaris with Windows Specialist

    Progent's UNIX platform support services offer small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience offers you a convenient single source to help you create and maintain a secure and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Progentís private cloud hosting enables small and midsize businesses to run mission-critical applications such as SQL and Exchange from a hardened Tier III data center on fully redundant hardware with geographically separate backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup and restoration. You can take advantage of Progentís private cloud hosting service to eliminate large capital costs for the acquisition, upkeep, and operation of computer equipment and facilities while benefiting the highest levels of system reliability and security.

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    Microsoft Office 365 Exchange Online lets you use cloud-resident servers, mailboxes and other Exchange components to lower capital expense and administrative hassle. You can configure Office 365 Exchange Online to run all your mailboxes, or you can set up a hybrid solution that incorporates on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer affordable remote support to help your organizations to evaluate the benefits of Office 365 Exchange Online, design a solution that makes sense for your functional requirements and budget, implement a non-disruptive move from your existing Exchange organization to one that incorporates Office 365 Exchange Online, train your IT team and users, and provide ongoing consulting and technical support.

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    Progent can assist your organization to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, improve compliance, and boost worker output by ensuring that operating systems and applications are always up to date, tracking product licenses, and reporting usage patterns so you can make informed purchasing decisions. When you are ready to upgrade your SCCM 2007 device management ecosystem, Progent can assist you to prepare for and carry out a smooth move to System Center 2012 Configuration Manager.

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    Cisco's network security and remote connection products for small organizations provide a comprehensive line of easy-to-administer security products to help safeguard your local and remote information system. Cisco's VPN product family includes routers, firewalls, intrusion detection systems and VPN concentrators. Progent's expert consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert and CCNP qualifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security technologies that fit most closely with your business goals.

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    Setup and Support UNIX with Windows

    If your company computer system combines UNIX, Linux or Solaris platforms with Windows, Progent can help you to incorporate your servers into a cohesive network that allows all your OS platforms to coexist for easy administration, transparent dataflow, high availability, superior throughput, and strong security. Progent's UNIX/Linux/Solaris and Windows coexistence support services feature IT infrastructure configuration and support, support for Windows services for UNIX, online server monitoring and management, online network support and repair, on-site technical support, and Contact Center services.

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  • Cisco Firepower 4000 Series Firewalls Computer Consultant
    Cisco ASA 5500-X with Firepower Professional

    The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can help your company to maintain your existing PIX or ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, configure, tune, manage and debug firewall solutions based on ASA 5500-X firewalls with Firepower Services.

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    Progent's Cisco CCIE-certified SIP infrastructure consultants can assist you to design, deploy, maintain, debug and enhance Cisco's SIP connectivity solutions and Cisco's CUBE-based SIP trunks and offer affordable online or onsite expertise to assist you to migrate smoothly to a modern unified communications ecosystem that offers accelerated ROI. Progent's certified Microsoft collaboration experts can help you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business Server and Lync Server for connectivity to a SIP PSTN trunk.

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    The ProSight Ransomware Preparedness Report is an affordable service centered on a brief discussion with a Progent backup/recovery expert. The fact-finding interview is designed to assess your company's preparedness to defend against ransomware or recover quickly from a ransomware attack. Progent will work with you directly to gather information about your current security profile and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to deploy a cost-effective security and backup/recovery system that minimizes your vulnerability to ransomware and aligns with your business requirements.

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  • Exchange 2019 Cloud Voicemail Computer Consultants
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    Progent can assist you in any phase of your upgrade to Microsoft Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; planning high availability (HA) system topology for a local, cloud-based or hybrid environment; migrating mailboxes; designing and configuring Windows Hyper-V; configuring hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with O365; and configuring Outlook.

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