Consulting Support Services for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry wireless PDAs were once one of the most successful solutions for achieving anytime-anywhere connectivity to email, calendars, web-based applications, and other vital business data. Progent can provide Fort Worth, Texas companies the expertise of BlackBerry-certified experts who can help businesses to manage their BlackBerry environments or migrate smoothly to a current mobile platform.

As the sophistication of small business networks has expanded, and as the need for enterprise-class security, dependability, and recoverability has become the norm for organizations of all sizes, effective deployment and support of BlackBerry solutions has grown more difficult. To address areas like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and company databases, small businesses often turn to external support firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-premier consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry environments affordably and effectively, eliminating the need for an internal BlackBerry solutions specialist and lowering the cost and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, combined with Progent's efficient online service delivery capabilities, provides small businesses a budget-friendly alternative for integrating RIM BlackBerry products productively into their information system.

Progent's engineers can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and email systems work optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to help you track and support BlackBerry smartphones throughout your business, define security policies that are right for your business, customize wireless software, and make sure that your network architecture is appropriately configured to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered quickly and thoroughly.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services


Consulting and Technical Help for BlackBerry Enterprise Server
RIM's high-end solution for managing large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful tool enables Exchange Server, Lotus Domino, or Novell GroupWise clients to send and receive emails that are encrypted in transit to provide maximum data protection. BlackBerry Enterprise Server also streamlines a wide selection of vital administrative jobs that span from smartphone deployment and upgrades to mobile security and fault tolerance.

RIM BlackBerry BES Server Troubleshooting Assistance

Progent's BlackBerry-certified consultants can help you use BlackBerry BES Server to do routine tasks such as:

  • Deploy and manage applications
  • Plan device, application, and IT policy updates
  • Upgrade BlackBerry device software wirelessly
  • Control client configurations with BlackBerry's vast selection of policies

Progent's BlackBerry-certified engineers can also help your company to utilize BlackBerry Enterprise Server to perform key procedures not available with the less advanced BES Server Express. These tasks include:

  • Configure and manage BES Server's high-availability architecture based on VMware
  • Install BlackBerry smartphones remotely
  • Set custom administration roles
  • Automatically track and report on the health of your BlackBerry system

How Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned engineer who has earned certifications from RIM in all major facets of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization problems to architecting wireless productivity solutions based on BlackBerry BES Server. These RIM BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks including troubleshooting enterprise activation issues, registering and removing BlackBerry device clients, activating passwords, configuring over-the-air software loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry-certified consultants can also show you how to use management tools like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing WiFi for enterprise activation. Also, Progent can explain the function of IT policies in the BlackBerry BES system and help you to select and install sensible security configurations.

Progent's certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Exchange Server infrastructure for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry consultant has support skills in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to add and remove BlackBerry smartphone users on Microsoft Exchange and Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry handhelds and client accounts, archive and support storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, install access control lists, manage Microsoft Exchange Server data flow, create, edit, and assign wireless LAN and VPN configuration sets, implement SNMP traps, and produce reports based on SNMP data.

Progent's BlackBerry consultant can support your BlackBerry technology in a number of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, repair, and document a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology needs analysis, solution architecture, roll-out strategy and execution, performance optimization, configuration of a fault-tolerant architecture, information backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to design a wireless solution that meets your IT budget and aligns with your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, assist you to decide which management approach and physical components match your needs, and analyze your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning alternatives for software editions, processors and mass storage, network architecture, and application configuration.

To optimize system protection, Progent's BlackBerry-certified expert can assist your company to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to perform company-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry environment.

Call or Email Progent to Get Support from a BlackBerry-Certified Consultant
If you wish to contact Progent about engineering help for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.



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  • Windows Server 2019 Network Consulting Experts Fort Worth, Tarrant County Microsoft Windows Server 2016 Computer Network Support Fort Worth, TX

  • Network Consulting Companies Enterprise Active Directory
    24/7 Enterprise Windows 2003 IT Support

    For large organizations, Progent can leverage in-house IT staffs by offering extensive experience in supporting critical Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server consulting. For the national or global enterprise with branch offices, Progent can perform as a seamless local supplement of enterprise IT management. Progent's enterprise support services include company-wide security, online branch office support, system architecture, Sarbanes Oxley compliance, project management, and top-level service for multiple location office environments powered by Enterprise Windows 2003. Progent can provide on-site engineers and technicians to assist with a campus move or office move, or a system architect to assist with building or utilizing an Internet Data Center or co-location site.

  • Windows Server 2019 Storage Spaces Direct Online Troubleshooting Windows Server 2019 Stretch Clusters Integration Support

  • Services ProSight Phishing Defense
    ProSight Endpoint Protection Services Professional

    Progent's ProSight Active Security Monitoring incorporates next generation behavior machine learning technology by SentinelOne to guard endpoints and physical and virtual servers against familiar as well as novel ransomware crypto-worms like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.

  • Award Winning BlackBerry BES Computer Consultancy Firms
  • Windows Server Update Services Engineer Microsoft Software Update Services IT Consultant
  • Wireless Case Study Building to Building Wireless Case Study

  • Flexential Tampa Colocation Center Technology Professional
    Flexential Internet Data Center Consultants

    Progent makes use of the Flexential Tampa colocation center primarily to provide private cloud hosting. Progent maintains a team of network consultants located in the Tampa area, and Progent can also provide remote support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware specialists, and veteran disaster recover preparedness experts. Progent can also help you to design and implement a move to the Flexential data center by providing services such as designing solution architecture, specifying hardware components, system configuration and testing, debugging, setting up remote network management, and training your IT support team.


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