Consulting Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were at one time one of the most popular products for maintaining mobile connectivity to messaging, scheduling, web-based programs, and other vital business information. Progent can provide Fort Worth, Texas businesses support from BlackBerry-premier experts who can help organizations to manage existing BlackBerry deployments or transition smoothly to a current smartphone solution.
As the complexity of small business networks has increased, and as the need for enterprise-class security, reliability, and recoverability has become the standard for businesses regardless of size, effective deployment and maintenance of BlackBerry solutions has become more challenging. To address issues such as security, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and shared databases, small organizations often turn to external support firms who offer expertise in BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-certified consultants who can help small organizations to plan, administer, and repair BlackBerry-based solutions economically and efficiently, eliminating the requirement for an internal BlackBerry solutions specialist and reducing the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's efficient online service delivery model, gives small companies an affordable alternative for incorporating BlackBerry products seamlessly into their information network.
Progent's engineers can help your business with SQL Server 2019 integration consulting, SQL Server 2016 management consulting, and Exchange setup so that your database and email systems work efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, set up easy-to-use management tools to enable you to monitor and support BlackBerry smartphones throughout your business, define security policies that are right for your business, customize wireless applications, and make sure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be recovered quickly and safely.
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
City | Address | Phone | Link |
Addison | 5080 Spectrum Drive, #1000 Addison, TX 75001 United States |
(469) 317-9411 | Addison Network Support Services |
Allen | 1333 W McDermott, Suite 150 Allen, TX 75013 United States |
(469) 342-0443 | Allen Network Support Services |
Arlington | 500 E Front St, #160 Arlington, TX 76011 United States |
(817) 751-7716 | Arlington Network Support Services |
Dallas | 3710 Rawlins St, Suite 1420 Dallas, TX 75219 United States |
(214) 446-3777 | Dallas Network Support Services |
Fort Worth | 1617 Park Place Avenue Fort Worth, TX 76110 United States |
(682) 267-0022 | Fort Worth Network Support Services |
Garland | 675 Town Square Blvd, Suite 200 Building 1A Garland, TX 75040 United States |
(469) 649-1400 | Garland Network Support Services |
Irving | 5000 Riverside Dr, Suite 100 Bldg 6 Irving, TX 75202 United States |
(469) 565-9652 | Irving Network Support Services |
Plano | 5700 Granite Pkwy, Suite 200 Plano, TX 75024 United States |
(469) 929-2939 | Plano Network Support Services |
Southlake | 550 Reserve Street, Suite 190 & 250 Southlake, TX 76092 United States |
(817) 756-6968 | Southlake Network Support Services |
Integration Support Services for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for managing big collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Exchange Server, IBM Lotus Domino, or Groupwise clients to send and receive messages that are encrypted during transit to ensure maximum security. BlackBerry BES Server also simplifies a broad selection of crucial administrative tasks ranging from smartphone configuration and upgrades to wireless security and high availability.
Progent's BlackBerry-certified consultants can help you use RIM BlackBerry BES Server to perform basic tasks like:
Progent's BlackBerry-premier engineers can also assist your company to use BlackBerry Enterprise Server to perform important tasks not available with the entry-level BES Server Express. These procedures include:
Some Ways That Progent Can Help Your Business to Manage and Support Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has earned accreditations from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization problems to architecting wireless workforce solutions based on BlackBerry BES Server. These BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified specialist can show you how to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks including troubleshooting enterprise activation problems, registering and removing BlackBerry device clients, activating passwords, configuring wireless software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry engineers can also help you to use administration software such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and using wireless LANs for enterprise activation. In addition, Progent can explain the role of operational policies in the BlackBerry BES system and assist your company to define and implement sensible security options.
Progent's Microsoft-certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Microsoft Exchange infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers support skills in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to install and remove BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and support storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, install access control lists, manage Exchange data flow, generate, update, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce management reports to summarize SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, troubleshoot, and produce documentation for a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology requirements analysis, solution architecture, installation planning and implementation, performance optimization, design of a high-availability architecture, data backup and disaster recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to create a mobile wireless solution that meets your IT budget and supports your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to support a BlackBerry BES Server, assist you to decide which management model and equipment meet your needs, and evaluate your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices about alternatives for software editions, processors and mass storage, network design, and application configuration.
To maximize network protection, Progent's BlackBerry-certified expert can help you to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security specialists to perform company-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry environment.
Contact Progent for Assistance from a BlackBerry-Certified Expert
If you wish to contact Progent about technical support for BlackBerry wireless integration, call