Consulting Support for BlackBerry Technology
BlackBerry wireless smartphones were once among the most popular solutions for achieving mobile access to email, scheduling, web applications, and other vital business data. Progent can provide Fort Worth, Texas companies the expertise of BlackBerry-premier experts who can help companies to maintain their BlackBerry deployments or transition smoothly to a current smartphone platform.
As the sophistication of small business IT technology has increased, and as the demand for enterprise-class protection, reliability, and recoverability has become the standard for organizations of any size, successful deployment and maintenance of BlackBerry technology has grown increasingly challenging. To address issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and shared databases, small organizations frequently resort to external consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can help small businesses to design, administer, and troubleshoot BlackBerry-based solutions economically and effectively, dispensing with the need for an in-house BlackBerry solutions specialist and reducing the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This breadth of experience, combined with Progent's proven remote support model, provides small companies a budget-friendly alternative for incorporating RIM BlackBerry technology productively into their IT system.
Progent's consultants can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can monitor and control BlackBerry smartphones throughout your company, define security policies that make sense for your business, develop custom mobile applications, and ensure that your network architecture is properly configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup processes so that it can be restored quickly and safely.
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
Progent locations in Dallas Metro Area
|| 5080 Spectrum Drive, #1000
Addison, TX 75001
||Addison Network Support Services
||1333 W McDermott, Suite 150
Allen, TX 75013
||Allen Network Support Services
||500 E Front St, #160
Arlington, TX 76011
||Arlington Network Support Services
||3710 Rawlins St, Suite 1420
Dallas, TX 75219
||Dallas Network Support Services
||1617 Park Place Avenue
Fort Worth, TX 76110
||Fort Worth Network Support Services
||675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
||Garland Network Support Services
||5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
||Irving Network Support Services
||5700 Granite Pkwy, Suite 200
Plano, TX 75024
||Plano Network Support Services
||550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
||Southlake Network Support Services
BlackBerry Enterprise Server (BES) Integration Help
The BlackBerry Enterprise Server (BES) gives businesses a centralized and safe source for integrating BlackBerry wireless devices into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to access Microsoft Exchange, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with PC desktops to ensure consistent information for applications such a schedules, contact lists, tasks, instant messaging, and specialized business programs. Thanks to BlackBerry BES Server support for Exchange, mobile workers with BlackBerry handsets can have push-based access to Exchange email as well as to instant messaging-aware applications through Microsoft Office Live Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-premier engineers can assist you to plan, deploy, and troubleshoot BlackBerry Enterprise Server (BES) so you can optimize the productivity of BlackBerry clients, streamline the administration of a BlackBerry solution, and lower the cost of maintaining a mobile workforce.
Professional BlackBerry Consulting Services Offered Remotely from Progent
Progent's certified BlackBerry engineers are available by phone to deliver expert assistance to companies in the Fort Worth area or anywhere in Texas. Progent's experienced remote technical support experts have helped businesses resolve computer issues and reduce IT service costs in each state in the country and established a large base of satisfied clients. (Refer to Progent's customer testimonials.)
Progent offers online help for a broad array of technologies associated with BlackBerry products such as synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server, and improving mobile security. Major RIM BlackBerry credentials earned by Progent's consulting professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform basic support functions including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters, changing user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your company messaging software. Progent's seasoned experts can also help your company to resolve a broad range of problems associated with synchronization, handset detection, email reconciliation, web access, wireless connections, Instant Messaging, workstation software installation, and Desktop Redirector.
As a leader in delivering countrywide online help for small company networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry support expenses low and, by resolving problems quickly, optimizes the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can help you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures such as troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone clients, setting activation passwords, configuring wireless software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.
Progent's BlackBerry consultants can also help you to operate administration software such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise system and assist your company to select and implement appropriate security options.
Progent's Microsoft-certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange architecture for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers expertise in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry handhelds and client accounts, archive and maintain storage groups, apply permissions, install the Mobile Data System (MDS) and IM, deploy push and pull access control lists, manage Exchange data flow, create, edit, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce management reports based on SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, repair, and document a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology needs analysis, system architecture, installation planning and implementation, performance optimization, configuration of a high-availability architecture, information backup and disaster recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to design a mobile wireless environment that meets your IT budget and supports your business strategy. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to support a BlackBerry BES Server, assist your organization to decide which administration approach and hardware products meet your requirements, and evaluate your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning options for software editions, server hardware and storage, network topology, and application configuration.
To maximize system protection, Progent's BlackBerry expert can help your company to select and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security specialists to perform company-wide security vulnerability and compliance validation and suggest improvements to support your BlackBerry environment.
Contact Progent to Get Assistance from a RIM BlackBerry-Qualified Specialist
If you wish to ask Progent about technical support for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.