Consulting Support for BlackBerry Solutions
BlackBerry ConsultantsBlackBerry wireless PDAs were at one time one of the most successful products for achieving mobile access to messaging, calendars, web programs, and other critical business data. Progent offers Fort Worth, Texas businesses the expertise of BlackBerry-certified experts who can help organizations to manage existing BlackBerry environments or migrate smoothly to a more popular smartphone solution.

As the sophistication of small company IT technology has increased, and as the need for world-class protection, reliability, and disaster recovery has grown to be the norm for businesses of all sizes, successful integration and maintenance of RIM BlackBerry technology has become increasingly challenging. To handle issues like security, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and company databases, small organizations frequently resort to external consulting firms who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the necessity for an in-house BlackBerry solutions expert and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's proven remote service delivery capabilities, gives small companies an economical alternative for incorporating BlackBerry products seamlessly into their business information network.

Progent's experts can help your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange setup so that your database and messaging systems function efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft technology, configure easy-to-use management utilities to enable you to monitor and control BlackBerry smartphones across your company, define security policies that are right for your company, develop custom mobile software, and make sure that your IT network architecture is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered quickly and thoroughly.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Dallas Metro Area Onsite IT Consulting
Progent locations in the Dallas Metro Area

City Street Address Contact Information
Addison 5080 Spectrum Drive
#1000e
Addison, Texas, 75001
Sales Phone: 469-317-9411

Link: Addison, TX Network Support Services
Allen 1333 W McDermott Dr
Suite 150
Allen, Texas, 75013
Sales Phone: 469-342-0443

Link: Allen, TX Network Support Services
Dallas 3710 Rawlins St
Suite 1420
Dallas, Texas, 75219
Sales Phone: 214-446-3777

Link: Dallas, TX Network Support Services
Fort Worth 420 Throckmorton Street
Suite 200
Fort Worth, Texas, 76102
Sales Phone: 682-267-0022

Link: Fort Worth, TX Network Support Services
Irving 5000 Riverside Dr
Suite 100 Bldg 6
Irving, Texas, 75039
Sales Phone: 469-565-9652

Link: Irving, TX Network Support Services
Plano 5700 Granite Pkwy
Suite 200
Plano, Texas, 75024
Sales Phone: 469-929-2939

Link: Plano, TX Network Support Services
Southlake 550 Reserve Street
Suite 190 & 250
Southlake, Texas, 76092
Sales Phone: 817-756-6968

Link: Southlake, TX Network Support Services

Technical Services for BlackBerry Enterprise Server (BES)
BlackBerry BES Server simplifies administration and support of BlackBerry devices, providing a centralized platform for handling critical jobs such as device installation, upgrades, and retirement and also offering a solid foundation for data protection and fault tolerance. BlackBerry Enterprise Server supports transparent communication between Exchange Server, Novell GroupWise, or Lotus messaging servers and BlackBerry handsets and supports wireless synchronization.

BlackBerry Enterprise Server Troubleshooting Support

BlackBerry BES Server includes a wealth of security options beginning with automatic data encryption of messages transmitted between a BlackBerry smartphone and BlackBerry BES Server based on Advanced Encryption Standard or Triple DES. BlackBerry BES Server also allows excellent versatility in adjusting degrees of protection to match the specific needs of your mobile network. Progent's BlackBerry authorized consultants can help your company to select advanced security features and enable them wirelessly. Examples of these wirelessly configurable security settings are:

  • Disable a BlackBerry smartphone
  • Wipe data from a lost or stolen BlackBerry device
  • Disable Bluetooth functionality
  • Enable internal defenses against malicious attacks

BlackBerry Enterprise Server also offers versatility in selecting ways to keep BlackBerry users from installing or running unsecure or unauthorized code. Progent can assist you to choose blocking processes like:

  • List exactly which applications are permitted on the device
  • Block third-party applications from allocating persistent storage on the BlackBerry smartphone
  • Determine which functions third-party programs can use on the BlackBerry smartphone
  • Limit the kinds of access third-party programs running on the smartphone can initialize
  • Prevent all external applications from being installed or executed on the smartphone

Some Ways That Progent Can Assist Your Business to Maintain and Support Your BlackBerry Environment
Progent can provide an experienced engineer who has earned accreditations from RIM in all key facets of BlackBerry integration. Progent's BlackBerry support skills range from resolving synchronization problems to designing wireless workforce solutions based on BlackBerry BES Server. These BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run important procedures including troubleshooting enterprise activation issues, adding and removing BlackBerry smartphone users, setting activation passwords, implementing over-the-air program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also help you to use administration tools like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise system and help your company to select and install sensible security configurations.

Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Exchange architecture for operating smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the most recent version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry-certified engineer offers support skills in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to install and remove BlackBerry smartphone users on Microsoft Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry devices and user accounts, back up and support storage groups, apply permissions, install the Mobile Data System (MDS) and IM, deploy access control lists, control Exchange data flow, generate, edit, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce management reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of environments that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, troubleshoot, and produce documentation for a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry include business and technology needs assessment, system design, deployment strategy and execution, performance tuning, design of a fault-tolerant architecture, information backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to create a mobile wireless environment that meets your information technology budget and aligns with your business strategy. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry BES Server, assist your organization to decide which administration model and equipment meet your needs, and evaluate your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make smart decisions concerning options for software versions, processors and storage, network design, and application configuration.

To optimize network protection, Progent's BlackBerry consultant can help you to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security engineers to perform company-wide security vulnerability and compliance validation and recommend improvements to support your BlackBerry environment.

Call or Email Progent to Get Support from a BlackBerry-Certified Professional
If you wish to get in touch with Progent about consulting expertise for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.