Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry SupportBlackBerry mobile smartphones were once one of the most popular solutions for achieving anytime-anywhere access to messaging, calendars, web-based programs, and other vital business information. Progent offers Fort Worth, Texas companies support from BlackBerry-certified professionals who can help organizations to manage existing BlackBerry deployments or migrate smoothly to a more popular smartphone platform.

As the sophistication of small business networks has increased, and as the need for world-class protection, dependability, and disaster recovery has grown to be the norm for organizations regardless of size, successful deployment and support of BlackBerry solutions has grown more challenging. To deal with issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and corporate databases, small organizations often resort to external consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to plan, manage, and repair BlackBerry solutions affordably and efficiently, doing away with the necessity for an internal BlackBerry technology expert and lowering the expense and stress of maintaining mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This range of knowledge, coupled with Progent's efficient online support capabilities, provides small businesses an economical alternative for integrating BlackBerry products seamlessly into their information system.

Progent's experts can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and email systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft software, set up easy-to-use management utilities to help you monitor and control BlackBerry devices across your business, recommend security policies that make sense for your business, develop custom mobile applications, and ensure that your network architecture is properly designed to handle your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered quickly and thoroughly.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Dallas Metro Area Onsite IT Consulting
Progent locations in the Dallas Metro Area

City Street Address Contact Information
Addison 5080 Spectrum Drive
#1000e
Addison, Texas, 75001
Sales Phone: 469-317-9411

Link: Addison, TX Network Support Services
Allen 1333 W McDermott Dr
Suite 150
Allen, Texas, 75013
Sales Phone: 469-342-0443

Link: Allen, TX Network Support Services
Dallas 3710 Rawlins St
Suite 1420
Dallas, Texas, 75219
Sales Phone: 214-446-3777

Link: Dallas, TX Network Support Services
Fort Worth 420 Throckmorton Street
Suite 200
Fort Worth, Texas, 76102
Sales Phone: 682-267-0022

Link: Fort Worth, TX Network Support Services
Irving 5000 Riverside Dr
Suite 100 Bldg 6
Irving, Texas, 75039
Sales Phone: 469-565-9652

Link: Irving, TX Network Support Services
Plano 5700 Granite Pkwy
Suite 200
Plano, Texas, 75024
Sales Phone: 469-929-2939

Link: Plano, TX Network Support Services
Southlake 550 Reserve Street
Suite 190 & 250
Southlake, Texas, 76092
Sales Phone: 817-756-6968

Link: Southlake, TX Network Support Services

Consulting and Technical Support Services for BlackBerry Enterprise Server
RIM's high-end solution for administering big collections of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful tool enables Exchange Server, Lotus, or Novell GroupWise users to send and receive emails that stay encrypted during wireless transit to provide optimum data protection. BES Server also streamlines a broad selection of critical administrative tasks that span from smartphone setup and updates to wireless security and fault tolerance.

BlackBerry Enterprise Server Integration Assistance

Progent's BlackBerry-premier consultants can help you utilize BlackBerry BES Server to perform basic jobs such as:

  • Deploy and manage applications
  • Schedule device, program, and IT policy updates
  • Update BlackBerry smartphone software remotely
  • Control client configurations with BlackBerry's vast selection of IT policies

Progent's BlackBerry-premier engineers can also assist you to use BlackBerry BES Server to perform key procedures not available with the less advanced BlackBerry BES Server Express. These procedures include:

  • Configure and manage BlackBerry's high-availability infrastructure based on virtual servers
  • Install BlackBerry smartphones remotely
  • Set specialized administration roles
  • Automatically track and report on the health of your solution

Some Ways That Progent Can Help You to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has been awarded accreditations from RIM in all major facets of BlackBerry technology. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization issues to architecting mobile productivity solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Support Specialist
Blackberry HelpA Progent BlackBerry Certified Support Specialist can help you to perform basic support functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters and auto-signature, changing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company email software. Progent's certified service professionals can also help you to resolve a wide range of problems concerning synchronization, handset detection, email reconciliation, web browsing, wireless connectivity, IM, PC software installation, and Desktop Redirector.

As a top innovator in delivering countrywide remote support for small office IT networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry technical support costs low and, by dealing with issues quickly, maximizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can help you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures including resolving enterprise activation issues, adding and removing BlackBerry device clients, setting activation passwords, configuring over-the-air program installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.

Progent's BlackBerry engineers can also assist you to operate management software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and help your company to define and install appropriate security configurations.

Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Microsoft Exchange Server architecture for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Exchange Server.

Contact Progent for Assistance from a RIM BlackBerry-Qualified Specialist
To get in touch with Progent about professional assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.