Consulting Support Services for BlackBerry Technology
BlackBerry Support ServicesBlackBerry mobile PDAs were once one of the most popular products for maintaining location-independent connectivity to email, calendars, web programs, and other vital business information. Progent can provide Fort Worth, Texas businesses the services of BlackBerry-certified professionals who can assist organizations to manage their BlackBerry deployments or migrate smoothly to a modern smartphone platform.

As the complexity of small company IT technology has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has become the standard for organizations of all sizes, effective deployment and maintenance of BlackBerry solutions has become increasingly challenging. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and corporate databases, small organizations frequently turn to outside consulting firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to design, manage, and repair BlackBerry-based solutions affordably and efficiently, eliminating the need for an in-house BlackBerry solutions specialist and lowering the cost and hassle of maintaining mobile workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, combined with Progent's efficient remote service delivery capabilities, gives small companies a budget-friendly alternative for integrating RIM BlackBerry products productively into their IT network.

Progent's consultants can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft technology, set up streamlined management tools to enable you to monitor and control BlackBerry devices throughout your company, define security policies that are right for your business, develop custom mobile software, and make sure that your network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be restored quickly and thoroughly.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
469-317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
469-342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
817-751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
214-446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
682-267-0022 Fort Worth Network Support Services
Garland 11325 Pegasus Street, Suite S-201
Dallas, TX 75238
469-649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
469-565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
469-929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
817-756-6968 Southlake Network Support Services

Consulting and Technical Support Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server streamlines management and maintenance of RIM BlackBerry wireless handsets, offering a single solution for handling critical jobs like device deployment, updates, and deactivation while also providing a solid infrastructure for security and high availability. BlackBerry BES Server supports seamless integration between Exchange Server, Novell GroupWise, or Lotus email platforms and BlackBerry handsets and allows wireless synchronization.

BlackBerry Enterprise Server Integration Help

BlackBerry BES Server offers a variety of security capabilities beginning with advanced encryption of messages sent between a BlackBerry smartphone and BlackBerry Enterprise Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry BES Server also allows excellent versatility in adjusting levels of security to match the special requirements of your company's environment. Progent's BlackBerry certified engineers can help your company to choose advanced security features and enable them wirelessly. Examples of these over-the-air selectable security features include:

  • Disable a device
  • Erase information from a lost or stolen BlackBerry device
  • Lock out Bluetooth functionality
  • Activate built-in protection against malware

BES Server also offers flexibility in determining mechanisms to keep users from installing or executing unsecure or unauthorized software. Progent can assist you to choose blocking processes like:

  • List exactly what applications are allowed on the device
  • Prevent third-party applications from allocating non-volatile storage on the BlackBerry smartphone
  • Select which resources third-party software can access on the BlackBerry smartphone
  • Limit the kinds of connections third-party applications running on the BlackBerry smartphone can initialize
  • Prevent all external programs from being loaded or executed on the BlackBerry device

Professional BlackBerry Consulting Services Offered Online from Progent
Progent's authorized BlackBerry support specialists are available online to provide expert assistance to companies in the Fort Worth area or throughout the state of Texas. Progent's experienced online technical support experts have helped businesses resolve computer issues and reduce IT service costs in every state in the U.S. and built a substantial following of loyal customers. (Refer to Progent's customer testimonials.)

Progent can provide online assistance for a broad array of technologies related to BlackBerry products such as synchronization, integration with Exchange, managing BlackBerry BES Server, and strengthening wireless security. Major BlackBerry credentials earned by Progent's consulting professionals include:

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified expert can help you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures such as resolving enterprise activation issues, adding and removing BlackBerry device clients, activating passwords, configuring over-the-air program installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.

Progent's BlackBerry engineers can also help you to use management software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing wireless LANs for activation. Also, Progent can explain the role of IT policies in the BlackBerry BES environment and assist you to define and implement sensible security configurations.

Progent's certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Microsoft Exchange infrastructure for working smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry BES Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer has support skills in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can show you how to install and remove BlackBerry smartphone users on Exchange and Microsoft Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System and IM, implement push and pull access control lists, manage Microsoft Exchange Server data flow, create, update, and assign WLAN and Virtual Private Network configurations, set up SNMP traps, and produce management reports based on SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, troubleshoot, and document a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network needs analysis, solution design, roll-out planning and execution, performance tuning, configuration of a high-availability environment, information backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational goals and to design a wireless system that meets your information technology budget and aligns with your business strategy. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry Enterprise Server, assist you to determine which management approach and equipment match your needs, and analyze your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions concerning options for software versions, server hardware and storage, network design, and application set up.

To optimize system protection, Progent's BlackBerry consultant can help you to choose and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security specialists to run network-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry environment.

Call or Email Progent to Get Support from a BlackBerry-Certified Professional
If you wish to ask Progent about technical expertise for BlackBerry wireless technology, call 1-800-993-9400 or go to Contact Progent.

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    Progent can supply small companies with an information management professional who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can offer long-term direction to help you deploy appropriate technology to improve business processes so they align more closely with your corporate objectives. Your company can develop and implement a well conceived IT strategy without incurring the expense of a full-time senior IT executive.

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    Cisco's security and offsite connectivity technology for small to mid-size businesses offer a complete range of easy-to-administer security products to help you protect your entire network infrastructure. Cisco's VPN product family includes switches, firewalls, and Virtual Private Network access concentrators. Progent's expert consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and CCNP certifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, and additional Cisco protection solutions that align most closely with your business objectives.

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    Microsoft Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network (PSTN) telephony. Microsoft Lync Server 2010 can extend the functionality of Microsoft Exchange Server, SharePoint Server and Office or Office 365 and streamlines administration through integration with Active Directory. Lync 2010 can also cut expenses by doing away with Voice-over-IP hardware and subscription services, PBX systems, or legacy teleconferencing solutions. Progent's Microsoft-certified unified communications experts can provide remote and on-premises support services to assist your company to manage and repair your current Lync 2010 environment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist you to plan and carry out an efficient Skype for Business migration.

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    Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, merchants can broaden their reach, reduce their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.

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    Dynamics GP can help you grow and control your business more efficiently by delivering easy access to decision-driving data and a fast return on investment. Dynamics GP confers major business benefits such as its ability to expand the reach of your organization, manage your financials, computerize financial operations, standardize procedures throughout your business, refine inventory control, increase order accuracy, expand revenue and shorten lead-time, and maximize free cash flow. Progent can show you how to configure and manage a reliable, safe server and network foundation to support Great Plains, and can provide expert Microsoft Dynamics GP/Great Plains support professionals to help you reap all the advantages of your Dynamics GP business management system.

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