Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry mobile smartphones were once one of the most successful products for maintaining location-independent access to email, scheduling, web programs, and other vital business information. Progent can provide Fort Worth, Texas companies support from BlackBerry-certified experts who can help businesses to maintain existing BlackBerry environments or transition efficiently to a more popular smartphone platform.

As the sophistication of small company networks has increased, and as the demand for enterprise-class security, reliability, and recoverability has become the standard for businesses of any size, effective deployment and support of RIM BlackBerry solutions has become more challenging. To handle issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging systems and shared databases, small businesses often resort to outside consulting professionals who offer expertise in RIM BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry solutions affordably and efficiently, dispensing with the need for an internal BlackBerry technology expert and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of knowledge, coupled with Progent's proven remote support model, gives small companies an economical alternative for incorporating RIM BlackBerry technology productively into their business information system.

Progent's consultants can help your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft software, configure streamlined administration tools to enable you to track and support BlackBerry smartphones across your business, define security policies that make sense for your business, customize wireless applications, and ensure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered rapidly and safely.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services


Technical Support Services for BlackBerry BES Server
Research in Motion's advanced solution for managing big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated tool enables Exchange, IBM Lotus Domino, or Groupwise clients to transmit and receive emails that stay encrypted in transit to ensure maximum security. BlackBerry BES Server also simplifies a wide selection of critical management jobs ranging from smartphone setup and upgrades to wireless security and high availability.

RIM BlackBerry Enterprise Server Configuration Help

Progent's BlackBerry-premier engineers can help you utilize BlackBerry BES Server to do routine tasks such as:

  • Deploy and manage applications
  • Plan device, application, and IT policy updates
  • Update BlackBerry device firmware wirelessly
  • Control client settings with BlackBerry's vast library of IT policies

Progent's BlackBerry-premier engineers can also help your company to use BlackBerry Enterprise Server to perform important procedures not supported by the entry-level BlackBerry BES Server Express. These tasks include:

  • Install and support BlackBerry's high-availability infrastructure based on virtualization
  • Install BlackBerry devices wirelessly
  • Set specialized administration roles
  • Automatically track and analyze the overall health of your solution

Progent's Remote BlackBerry-certified Support is Quick and Affordable
For businesses in Fort Worth, Texas who require quick and affordable access to an authorized RIM BlackBerry support expert, Progent offers efficient remote help from a veteran network support team who have delivered IT solutions to companies in each state in the country. (Refer to Progent's customer testimonials.)

Online support eliminates travel costs and lets engineers resolve problems rapidly, so you reduce wasted productivity. Progent's BlackBerry consultants have been awarded certifications in all BlackBerry technologies and offer professional support in areas such as troubleshooting synchronization problems, configuring BlackBerry Enterprise Server, and designing a secure, fault-tolerant system infrastructure for RIM BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to help you to design, deploy, test, repair, and document a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and network needs assessment, system architecture, roll-out strategy and implementation, performance optimization, design of a high-availability environment, data backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical goals and to create a wireless environment that meets your information technology budget and supports your business plans. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to accommodate a BlackBerry Enterprise Server, help you to determine which administration model and equipment meet your needs, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices about alternatives for software versions, server hardware and mass storage, network design, and application configuration.

To maximize system security, Progent's BlackBerry-certified expert can assist your company to choose and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security engineers to perform network-wide security assessment and compliance validation and suggest enhancements to support your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry consultant offers expertise in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can assist you to add and delete BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, archive and manage storage groups, configure permissions, install the Mobile Data System (MDS) and IM, install access control lists, manage Microsoft Exchange data flow, generate, update, and apply WLAN and VPN configurations, implement SNMP traps for alerts, and generate management reports to summarize SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Contact Progent to Get Help from a RIM BlackBerry-Certified Consultant
If you wish to get in touch with Progent about professional assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.



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    Cisco's Catalyst Wi-Fi controllers streamline the management of Wi-Fi networks by unifying the configuration and control of wireless access points, tuning wireless performance by reducing the impact of radio frequency congestion, enhancing Wi-Fi uptime with fast failover, and strengthening security by detecting cyber threats and filtering network traffic based on user type and location. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controller appliances to manage Wi-Fi LANs of any size. Progent can assist you to administer and debug your current Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's modern wireless controller technology.

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    Catalyst family of Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the provisioning and management of Wi-Fi access points, optimizing Wi-Fi throughput by limiting the impact of radio frequency congestion, enhancing Wi-Fi uptime with fast auto-failover, and strengthening security by detecting threats and filtering traffic content based on user type and location. Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controllers to manage wireless LANs of all sizes. Progent can help you to maintain and debug your current Cisco Wi-Fi environment or carry out a smooth transition to Cisco's modern Wi-Fi controller technology.

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    Progent can help small companies to migrate all or part of their network infrastructure to Microsoft Azure. This can streamline IT management and reduce hardware expense. Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and limitations of various cloud networking models you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises apps and network infrastructure and make sure that you avoid the typical errors small companies make when migrating to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN tunnels and to integrate iPhones and iPads and Google Android smartphones and tablets.

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