For offices of all sizes in Fort Worth Texas, Progent offers easy, quick, and affordable contact with CCIE-Premier engineers. Cisco CCIEs are top-level network experts who earn this elite recognition by completing strenuous examinations administered by Cisco. CCIE-certified consultants can handle the most complex issues associated with network deployment, troubleshooting, and configuration. Progent's CCIE-certified support specialists operate directly with Cisco's internal engineers in analyzing anomalies with IOS or NX-OS utilities and coming up with temporary alternatives or receiving program patches to fix problems. A Cisco CCIE knows how to detect the origin of network difficulties whether from hardware or software.

Progent can provide affordable online contact with a CCIE expert so that you can get timely assistance for complex network problems that are impacting productivity but are beyond the experience of your ordinary network maintenance organization. Progent's CCIE-Premier engineers can access your network using advanced remote connectivity tools that allow them to provide fast and cost-effective analysis and resolution of serious network issues.

Progent's CCIE Support Services
Most CCIEs are employed by large enterprises or nationwide Internet providers, and consequently their help is not readily available to smaller businesses. Progent is among the few consulting providers to make CCIEs accessible to help small and mid-size businesses. In addition, Progent can provide quick access to a CCIE by phone so that you can get immediate support for complex network issues that are reducing worker efficiency. To learn how to get in touch with a Progent CCIE for timely assistance with your network, visit Progent's remote network support.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services


Progent maintains one of the largest groups of Cisco-premier CCIE engineers of any independent support company in the United States. Consequently, Progent can provide unbeatable skill in finding connectivity solutions focused on Cisco technology. Since Progent is also a Microsoft Certified Partner and provides expert application help for a wide array of business applications, Progent can deliver comprehensive IT solutions that maximize the competitive value of your information system.

CCIEs represent an exceptional value since their depth of expertise allows them to solve the most complex problems rapidly. In most instances, less qualified engineers can burn up hours or days wrestling with a task that a certified CCIE can resolve in just minutes. Most Progent CCIEs are not only expert at Cisco products, but have a variety of recognized industry certifications such as Microsoft MCSE, and a major security credential such as CISSP or CISA. This allows Progent to provide end-to-end services that address a wide array of IT products without incurring extra costs and interruptions managing multiple specialists.

Patch Management for Cisco Infrastructure Devices
Software update management is a vital and complicated task. Timely and properly managed patching optimizes security, regulatory compliance, availability, and capability. Sporadic patch management can cause security gaps, compatibility problems, sluggish or inconsistent performance, unnecessary offline stretches, or loss of key functions. Patching entails more than occasional updates of operating systems and applications for servers and user machines. Firmware patches can be as vital for network appliances such as switches, firewalls, and wireless APs.

Software Update Management Services for Network Infrastructure Devices

Progent can provide software update management expertise for network infrastructure devices from Cisco and other major suppliers

Progent has provided top-level help for Cisco networking products for more than twenty years and Progent's managed services for patch management offer organizations of any size a versatile and cost-effective alternative for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your ever-evolving IT system. To learn about Progent's services for software update management, go to Progent's software update management solutions.

In order to find out more details about Progent's online and on-premises support services for Cisco network infrastructure, choose a subject:

Other Consulting Services Offered by Progent
Besides Cisco technology, Progent's consulting professionals can provide advanced support for other major facets of information system technology, allowing Progent's experts to provide full-featured IT solutions for organizations of all sizes. A sampling vital areas where Progent's IT consultants can provide high-level expertise include: By providing an efficient full-service resource for network generalists and specialists, Progent is able to tailor timely, affordable, and thorough information technology solutions that match the special requirements of businesses in Fort Worth Texas.



An index of content::

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    Cisco's network security and offsite connection technology for small businesses provide a full range of easy-to-administer security solutions to help protect your wired and wireless network infrastructure. Cisco's VPN product family includes switches, firewalls, intrusion detection systems and VPN appliances. Progent's professional consulting staff includes experienced engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who are able to assist your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security solutions that align most closely with your business goals.

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    Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a reliable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud architectures and also supports low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or on-premises consulting services to assist you to plan, install, optimize and troubleshoot a modern backup/restore solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup technology.

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  • Microsoft ISA 2004 Server Integration Support
    Urgent ISA Server Technology Consulting Services

    Progent's Microsoft certified consultants offer small and medium sized businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can protect your IT network from attack by outside and inside sources. Forefront Threat Management Gateway and ISA Server provide thorough examination of Internet protocols such as HTTP, which enables these products to detect many threats that can elude ordinary firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your network protection through experienced planning and deployment of Forefront TMG and ISA Servers. Progent's Microsoft consultants can assist you to install Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot all versions of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront TMG.

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  • 9800-80 wireless controller Consulting
    wireless controller Support and Integration

    Cisco's Catalyst family of Wi-Fi controllers streamline the administration of Wi-Fi LANs by unifying the configuration and control of wireless APs, optimizing Wi-Fi throughput by reducing the effect of radio frequency congestion, improving Wi-Fi availability with fast auto-failover, and hardening data security by detecting cyber threats and filtering network traffic according to user class and location. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's modern Wi-Fi controller solutions.

  • Windows Server 2008 Active Directory Engineer 24-7 Windows Server 2008 R2 Online Technical Support
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  • Microsoft and Apple Mac Desktop Network Architect
    Microsoft Desktop Integration Specialist

    Progent can deliver a wide array of affordable remote and on-premises consulting services to help you to deploy, manage, and debug workstations and handhelds based on Windows, macOS/OS X, Apple iOS, Google Android, or Linux.

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  • Co-managed Service Desk Online Troubleshooting
    Immediate Extended Service Desk Integration Support

    Progent's Co-managed Help Desk service allows your IT organization to split the load for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the leading shared PSA platform for handling end-user service requests, ticketing, responsibility, progress tracking, and metrics.


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