Immediate Remote Technical Support for Fort Worth Texas Information Networks
Fast Online Help for Fort Worth SystemsFor organizations in Fort Worth Texas, Progent offers remote help for networks based on any combination of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Certified professionals have delivered online troubleshooting to businesses in every state in the U.S. (Check out testimonials from Progent's clients.) In addition, Progent can furnish the expertise of Cisco CCIE-certified network specialists to help with challenging networking issues, as well as the services of CISSP-certified security experts to help with high-level security architecture and diagnostic issues.

Progent's online technical support experts offer excellent value due to the fact that they have the practical experience and are equipped with the sophisticated tools needed to solve most information system issues rapidly. This lowers direct expenses because solutions use up fewer chargeable minutes. Online help also avoids the cost of sending an engineer to your location. Your organization benefits even more in indirect expenses by minimizing or avoiding system outages and associated costs due to business disruption, upset clients, idle workers, and de-focused executives. Progent's extensive remote technical support know-how is particularly important for businesses that depend on public clouds for vital network infrastructure or applications such as Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud, or where on-premises IT support may not be an option.

Progent's pricing model for online help is designed to stretch your network support dollar. Progent bills per minute for phone consulting, so you are invoiced just for the services that you actually get. Unlike typical online support firms, Progent asks for no startup charge or minimum job duration. Progent's one-minute granularity and clean policy for pricing avoid situations where quick solutions somehow turn into large bills. Progent's penchant for solving technical issues quickly means your business saves money.

Progent's Online Consulting and Troubleshooting Services
Over the years, Progent has fine tuned an arsenal of optimized technologies and field-tested methodologies which allow the highest level of efficiency for remote engineering help and troubleshooting for IT systems of any size. Progent provides safe Virtual Private Network support for VPN gateways from a variety of leading vendors such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN technology permits the experts of Progent's online support team to connect to your company's system without compromising system security.

Progent's proven service reporting application includes thorough histories describing all service that Progent's customers have been provided. Progent's authorized engineers have access to the specifics of assistance provided to each customer by every consultant. This history of trouble tickets and repairs is organized as a quickly retrievable proprietary knowledge base that permits Progent's online support experts to communicate their knowledge with the whole team to make sure that the quality of Progent's support services grows over time. Progent's high-level accreditations and close associations with important industry leaders such as Cisco and Microsoft make available other vast technical support databases and permit priority response from vendors' in-house engineering staff with the result that Progent's remote service specialists are able to find the best resolutions promptly.

Online technical support services available from Progent to customers in Fort Worth Texas include:

Progent's ProSight Fixed-price IT Services for Small and Medium Size Organizations
Progent provides a family of affordable, fixed-price managed services intended to allow small and mid-size organizations to benefit from the same advanced IT solutions deployed by some of the world's leading enterprises. Progent's ProSight suite of outsourced network management services covers all critical facets of information technology including email protection, threat defense based on machine leaning, cloud-based backup/recovery, infrastructure monitoring and management, virtual server cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that incorporates SentinelOne's next generation behavior-based analysis technology to guard endpoints and servers and VMs against modern malware assaults like ransomware and email phishing, which easily evade traditional signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to manage the entire malware attack progression including blocking, detection, containment, remediation, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth protection for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge tools packaged within a single agent accessible from a unified console. Progent's security and virtualization experts can assist you to plan and configure a ProSight ESP environment that meets your organization's unique requirements and that helps you prove compliance with legal and industry information security standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for immediate attention. Progent can also help your company to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has partnered with advanced backup technology vendors to create ProSight Data Protection Services (DPS), a selection of offerings that deliver backup-as-a-service (BaaS). ProSight DPS products manage and monitor your backup operations and enable transparent backup and rapid restoration of important files, apps, system images, and Hyper-V and VMware virtual machines. ProSight DPS helps you protect against data loss caused by equipment failures, natural calamities, fire, cyber attacks such as ransomware, human error, malicious employees, or application glitches. Managed backup services available in the ProSight DPS selection include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda dedicated storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent service representative can assist you to determine which of these fully managed backup services are best suited for your network.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's support services for software and firmware patch management offer organizations of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your ever-evolving information network. Besides optimizing the protection and functionality of your computer network, Progent's patch management services free up time for your in-house IT staff to focus on line-of-business initiatives and activities that deliver maximum business value from your information network. Learn more about Progent's patch management services.

  • ProSight Duo Two-Factor Authentication: Access Security, Endpoint Remediation, and Secure Single Sign-on (SSO)
    Progent's Duo MFA managed services incorporate Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo supports one-tap identity verification on iOS, Android, and other personal devices. With Duo 2FA, when you log into a secured online account and enter your password you are requested to verify your identity via a unit that only you possess and that is accessed using a different network channel. A wide range of devices can be utilized as this added means of ID validation such as a smartphone or wearable, a hardware token, a landline phone, etc. You may register multiple validation devices. For details about Duo identity validation services, go to Duo MFA two-factor authentication (2FA) services.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing family of real-time and in-depth reporting utilities designed to work with the leading ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to highlight and contextualize critical issues like spotty support follow-up or machines with missing patches. By exposing ticketing or network health problems clearly and in near-real time, ProSight Reporting improves network value, lowers management hassle, and saves money. For details, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading information security vendors to deliver centralized control and world-class protection for all your email traffic. The powerful structure of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's on-premises gateway device adds a further layer of inspection for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays within your corporate firewall. For more information, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to diagram, monitor, enhance and troubleshoot their connectivity hardware such as routers and switches, firewalls, and load balancers plus servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are always updated, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and sends notices when potential issues are detected. By automating complex network management processes, WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, locating devices that require important software patches, or isolating performance problems. Learn more details about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your network operating at peak levels by tracking the state of critical computers that drive your business network. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT staff and your assigned Progent engineering consultant so all looming problems can be addressed before they have a chance to disrupt your network Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host configured and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the applications. Since the environment is virtualized, it can be moved immediately to an alternate hosting environment without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as half of time spent trying to find critical information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you're making improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size businesses to obtain an unbiased assessment of the overall health of their IT system. Powered by some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified team of IT experts, ProSight Network Audits help you see how closely the configuration of your essential infrastructure devices conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits like a cleaner Active Directory system. Both versions also come with a year of cutting-edge remote network monitoring and management. Benefits can include simpler management, improved compliance with data security standards, higher utilization of network assets, quicker troubleshooting, more dependable backup and restore, and higher availability. Read more information about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is intended to help evaluate your company's preparedness either to block or recover quickly following an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to collect information concerning your current cybersecurity posture and backup system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy a cost-effective AV and backup/recovery system that aligns with your company's needs. For more information, refer to Progent's ProSight Ransomware Preparedness Report.

Additional Consulting Programs Offered by Progent
Progent offers the skills of world-class online consulting experts for special IT projects. Billing charges for longer-term development or consulting tasks are set based on the level of expertise of the consultants involved. Progent's experience with these special areas of computer technology allows customers to complete major initiatives economically and on time. Progent's special remote consulting solutions include:

  • Help Desk Expertise
    Progent's Help Desk Call Center programs for companies with environments based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux products include comprehensive Help Desk Call Center services, co-managed Help Desk support services, and Helpdesk process consulting. Progent's Standard Help Desk Services offer smaller businesses a complete solution that manages all aspects of remote desktop support from initial requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Progent provides call desk services at a significant discount off Progent's normal Level 1 desktop service rates, and Progent offers the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to handle complex problems.

    Progent's Help Desk consulting support can support you in establishing an efficient new Help Desk or revamping your established organization, selecting or enhancing Help Desk Call Center software to handle the unique demands of your company, or providing occasional phone support staff to work with your in-house Call Center group during high-demand events such as software migrations, mass upgrades, or rolling out brand new business software.

    Progent's Call Center staff of veteran network experts gives your workers in Fort Worth Texas instant communication with a reliable network service group with extensive experience offering telephone-based consulting and online diagnostics for computer environments powered by Microsoft, Cisco, macOS and OS X, UNIX, or Linux technology. Progent's mission is to earn the Help Desk Call Center recognition as a crucial driver of business productivity, and Progent's policy is to resolve and not merely report IT problems.

  • Applications Services: Education, Development, and Problem Solving
    Progent's Applications Experts Group can supply remote and in-depth consulting expertise and education in key business application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also can provide consulting expertise, custom programming, and education for familiar Microsoft business applications including CRM, Microsoft Project, Microsoft 365 Word, and Microsoft 365 Excel. To read more about Progent's expertise, custom programming, and training offerings, see Progent's Business Application Experts Team.

  • Centralized and Streamlined Management of Hybrid Cloud Environments
    Microsoft System Center centralizes and automates the management of hybrid cloud networks by offering comprehensive support for Windows Server 2022, Windows 10 and Windows 11; cohesive integration of heterogeneous networks that incorporate various Linux distributions, Hyper-V and VMware; and expanded cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center consulting experts can provide world-class online and on-premises support for all components of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to plan and configure a new deployment of Microsoft System Center2, expand or optimize your current one, upgrade smoothly from a prior version of System Center, or debug your System Center environment.

  • Remote Hybrid Network Monitoring and Reporting Support
    Progent can deliver businesses in Fort Worth Texas online IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager consulting. Progent can tune Operations Manager to accommodate your business so that your network support is proactive rather than reactive. By anticipating emerging issues before they expand into crashes, remote monitoring can ward off stressful and expensive network breakdowns. Progent can also assist with system monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft environments, or systems that incorporate a variety of operating systems.
How Your Fort Worth Business Can Contact Progent's Remote Service Experts
To get in touch with Progent about urgent phone-based expertise with Microsoft, Apple macOS and OS X, or Linux environments, go to Progent's Urgent Remote Help, call 1-800-993-9400, or refer to Contact Progent. For offices and startups in Fort Worth Texas, Progent's online computer support specialists can deliver effective and cost-effective system support the moment your organization needs it. More than 20 years of providing online repair services has led to Microsoft Partner status for Progent's team of engineers and has allowed Progent to develop world-class troubleshooting capability and to refine online access technology to repair network problems quickly while avoiding the cost and lost time that comes with on-site service calls.

Even if your Fort Worth office has a local independent support technician or employs a full time organization that know how to deal with common network problems, Progent's Microsoft certified engineers are available to provide a convenient and transparent remote expansion of your local resources for situations when your usual IT support personnel either don't have the availability or the knowledge to address sudden network emergencies or especially complex integration problems.

Features of Progent's Remote Computer Support for Fort Worth Texas
Progent's online help, Internet-based troubleshooting, system security consulting, and network administration services give offices in Fort Worth Texas unparalleled leverage for your IT investment. Whether you need one-time phone help and Internet-based troubleshooting or ongoing Help Desk call center support and network administration, Progent's experts can deliver your company enterprise-level network support while permitting you to avoid the expense and hassle of carrying a large in-house IT staff. Key features of Progent's online help program include:

What Makes Progent Different from Other Support Firms?
Progent is a Microsoft Partner consulting company and Progent's staff size, breadth of technical experience, refined remote support tools, and understanding of corporate IT enable offices to avoid the limitations of excessive dependence on smaller consulting firms, individual freelance service providers, or over-stretched internal resources.

Progent stands out by offering:

  • Proven Methodology
    Progent's team of Microsoft and Cisco Premier consultants average longer than a decade of real-world industry experience, in the trenches of network service, performing a wide range of technical projects for an extensive mix of businesses. Every Progent consultant shares a refined set of personal best practices which are combined into shared best practices standards that Progent teaches its consulting team. This ensures that you get not only expert technical skills, but also a consultant with proven methods for applying computer knowledge to fix actual IT problems rapidly.

  • Value Pricing
    Progent's pricing model is to bill for phone support and on-premises visits per minute. Consequently, you are charged exclusively for delivered support. Progent does not demand a higher rate for off-hours or urgent support, and within California or in areas where Progent provides in-person support, Progent does not bill for travel time except for emergency support where on-site time is less than four hours. Also, Progent imposes no startup fee and requires no monthly commitment for support services provided during normal working hours. Many service firms demand large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates big invoices for fast solutions so you will not be forced to allow simple problems to fester.

  • Full Records of Delivered Services
    Progent has developed a comprehensive support reporting system that stores and formats complete documentation for all delivered support activities. Unlike many independent consultants or local service organizations who offer scant documentation or specifics of services done, each service provided by Progent is accompanied by full documentation. Every Progent staff member has use of the service reports transmitted by every staff member to each client. The practice of documenting and organizing support records results in more efficient support and avoids a variety of typical problems such as when a service customer is virtually held captive to a consultant who refuses to let go of vital service information.

  • Automated Network Monitoring with Microsoft Operations Manager
    Progent is one of the few support firms to provide round-the-clock system tracking services based on Microsoft Operations Manager. Microsoft System Center Operations Manager allows your computer support to be anticipatory instead of reactive. By anticipating possible problems before they result in downtime, network monitoring can save your IT network from painful and costly availability losses.
How Does Our Company Begin Getting Remote Network Support from Progent?
To get started with Progent's online help services or to learn more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for IT support, visit Immediate Technical Support.

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  • Immediate Specialist Flexential Data Center
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    Progent makes use of the Flexential Tampa data center mainly to provide private cloud hosting services. Progent maintains a group of network experts based in the Tampa area, and Progent can also provide online support from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware professionals, and senior disaster recovery/business continuity preparedness consultants. Progent can also assist you to plan and carry out a migration to the Flexential data center by providing services such as planning solution configuration, recommending hardware, system configuration and testing, debugging, setting up remote management, and educating your network staff.

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    Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid creation of cutting-edge high-end programs that can give your business a significant competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft integration, assures you success in designing, installing and managing Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET platform.

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    Progent can help you to design a migration to Teams from Skype for Business or Lync Server and install, administer, and debug a cloud-based or mixed deployment of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.

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    Progent's Windows 11 consultants can provide a variety of services for Windows 11 including cloud and hybrid integration, mobile device management, at-home workforce access, security and compliance, streamlined provisioning, and Help Desk support.

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    Progent's certified failover clustering consultants can assist businesses to evaluate the advantages of utilizing Windows Server 2012 failover clustering technology to build an advanced fault-tolerant/disaster recovery solution, assist you to plan and deploy a Windows Server 2012 system, provide online and on-premises consulting services and engineering support for clusters that include physical servers or virtual ones, and help you to streamline the administration of failover clusters.

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    Progent can help you plan and implement an efficient move to Microsoft Dynamics GP/Great Plains so that you retain your data, improve your security, enhance your analytics, take full advantage of Microsoft Office integration, and minimize business interruption by designing and executing a sensible migration strategy. Progent can also help train new Microsoft Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can improve your company reports and management analytics by offering Crystal Reports consulting, FRx assistance, and Microsoft Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to produce custom business applications and eCommerce solutions that work seamlessly with Dynamics GP.

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    Progent uses a sophisticated service reporting system that records and organizes complete documentation for all billed support activities. Unlike some independent consultants or local service firms who offer minimal documentation or details of tasks performed, every service delivered by Progent is accompanied by full documentation. Each Progent staff member has access to the support reports sent by every consultant to every client. The discipline of documenting and organizing support activity allows more efficient support and avoids a variety of typical misfortunes such as when a support client is effectively held hostage to a consultant who won't release the keys to the kingdom.

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    System Center Configuration Manager 2016 automates application and device provisioning and updating, centralizes security and compliance settings management, keeps track of network assets, protects against corporate data leakage, provides network health monitoring, enables secure end-user self service, and offers a common point of control for managing multi-OS networks based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration specialists can help your organization with any aspect of planning, installing, using and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid environments.

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    DoubleTake/Carbonite Software publishes a selection of tools intended to provide small companies a variety of affordable alternatives for backing up and restoring vital applications including Exchange, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent's business continuity planning experts have in-depth backgrounds incorporating DoubleTake/Carbonite technology into small company IT networks to create an advanced level of fault tolerance and business continuity capability at a budget-friendly cost.

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    Internet Security and Acceleration Server 2006 is a comprehensive edge gateway that provides a powerful application layer firewall, VPN, proxy, and Web caching solution for safeguarding the Internet-facing applications of any organization against a wide variety of attacks. Progent's Microsoft Internet Security and Acceleration Server support professionals can help you design, rationalize, pilot, implement, customize and manage the Standard or Enterprise edition of ISA Server 2006 on your information system.

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    Nagios and MRTG are powerful, license-free monitoring utilities that run under the Linux OS and can be used to analyze UNIX environments, Microsoft Windows networks, or multi-OS networks in which the Linux OS and Windows run side by side. Nagios allows network support engineers to monitor system services such as SMTP, HTTP, FTP, and NNTP. MRTG permits you to graph the bandwidth in and out of SNMP-enabled network appliances such as processors, routers, and switches. Progent's network integration experts can show you how to use both these tools to streamline and repair your computer network.

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    Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized business deploy and maintain Cisco's security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to administer and offer the flexibility to evolve with your growing business requirements. Progent's Cisco-Certified network consultants support Cisco's comprehensive family of hardware and software aimed at eliminating information theft, virus and worm assaults, DDoS attacks, and other threats to your information system. Progent can show you how to deploy Cisco products to get secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central user access control framework for user certification, permissions, and accounting from an easy-to-use Web interface.

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