Immediate Online Help for Fort Worth Texas Networks
Immediate Online Help for Fort Worth SystemsFor businesses in Fort Worth Texas, Progent provides online help for computer systems powered by Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Premier engineers have provided remote troubleshooting to businesses in all 50 states in the United States. (Check out testimonials from Progent's clients.) In addition, Progent can furnish the expertise of Cisco CCIE engineers to handle complex networking issues, plus the assistance of CISSP-certified security consultants to help with high-level security architecture and diagnostic jobs.

Progent's remote technical support experts provide exceptional leverage due to the fact that they possess the real-world experience and have access to the sophisticated tools required to solve the majority of network problems rapidly. This reduces direct expenses because solutions use up minimal billable consulting minutes. Remote help also avoids the cost of dispatching a consultant to your office. Your organization benefits even more with indirect expenses by minimizing or avoiding network downtime and associated costs stemming from business disruption, upset customers and vendors, idle workers, and de-focused executives. Progent's extensive remote technical support know-how is particularly helpful for organizations that are dependent on public clouds for vital network infrastructure or applications like Azure, Exchange Online, Amazon Web Service, Google Cloud Platform, or where onsite tech support may not be useful.

Progent's billing policy for online support is structured to leverage your network support dollar. Progent bills per minute for phone consulting, so you are billed just for the support that you receive. Unlike many remote support organizations, Progent imposes no startup charge or minimum fees. Progent's per-minute billing unit and clean policy for pricing avoid situations where speedy. minor fixes manage to end up as substantial tabs. Progent's penchant for disposing of problems quickly means your business saves cash.

Progent's Remote Consulting and Troubleshooting Services
Through years of experience, Progent has refined an arsenal of customized tools and field-proven methodologies which allow the maximum degree of efficiency for remote technical support and repair for computer systems of all sizes. Progent's remote service group can communicate with your company's network without breaching network security.

Progent's proven technical support database application stores comprehensive records for all service that Progent's customers have received. Progent's staff service personnel have the benefit of the details of all help rendered to each customer by any Progent engineer. This archive of anomalies and resolutions is structured as a readily accessible internal knowledge base that enables Progent's remote technical engineers to share their knowledge company-wide to ensure that the efficiency of Progent's technical support grows daily. Progent's high-level accreditations and close associations with important technology companies such as Cisco and Microsoft make available additional extensive support knowledge bases and allow fast response from vendors' internal engineering staff with the result that Progent's online consulting specialists can find the best solutions in the least time.

Remote technical support services provided by Progent to customers in Fort Worth Texas include:

ProSight Managed Services for Small and Medium Size Organizations
Progent provides a family of budget-friendly, subscription-based managed services intended to allow small and mid-size businesses to benefit from the same best-of-breed IT solutions used by some of the world's leading corporations. Progent's ProSight line of network management outsourcing services addresses all key facets of modern networking including email protection, threat defense based on machine leaning, automated backup/recovery, network infrastructure health monitoring, virtual server hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight LAN Watch: Network, Server, and Endpoint Monitoring
    ProSight LAN Watch is Progent's network, server and endpoint remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your IT system running at peak levels by checking the health of critical assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT management personnel and your assigned Progent consultant so all potential problems can be resolved before they can disrupt productivity. Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software delivers a centralized, cloud-based platform for managing your client-server infrastructure by providing tools for streamlining common tedious tasks. These include health monitoring, update management, automated repairs, endpoint configuration, backup and recovery, anti-virus response, remote access, standard and custom scripts, asset inventory, endpoint status reporting, and debugging assistance. If ProSight LAN Watch with NinjaOne RMM uncovers a serious problem, it sends an alarm to your specified IT staff and your Progent technical consultant so that emerging issues can be fixed before they interfere with productivity. Find out more about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring consulting.
  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to diagram, track, reconfigure and troubleshoot their connectivity appliances such as switches, firewalls, and access points plus servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network diagrams are always current, copies and displays the configuration information of almost all devices on your network, monitors performance, and generates notices when problems are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off common tasks like network mapping, expanding your network, locating devices that require important updates, or identifying the cause of performance problems. Find out more about ProSight WAN Watch infrastructure management services.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing family of real-time management reporting tools created to integrate with the leading ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to highlight and contextualize key issues like spotty support follow-up or endpoints with out-of-date AVs. By identifying ticketing or network health problems clearly and in near-real time, ProSight Reporting enhances productivity, reduces management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has worked with leading backup technology vendors to produce ProSight Data Protection Services (DPS), a family of offerings that provide backup-as-a-service (BaaS). ProSight DPS products manage and track your backup operations and allow non-disruptive backup and rapid recovery of vital files, applications, images, and virtual machines. ProSight DPS lets your business recover from data loss caused by equipment breakdown, natural disasters, fire, cyber attacks like ransomware, human error, ill-intentioned employees, or application bugs. Managed backup services in the ProSight Data Protection Services family include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent expert can help you to identify which of these managed backup services are best suited for your IT environment.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of leading data security vendors to deliver web-based control and comprehensive security for all your email traffic. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external attacks and saves network bandwidth and storage. Email Guard's onsite gateway appliance provides a deeper layer of inspection for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and protect internal email that stays inside your security perimeter. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight MFA with Cisco Duo: Identity Validation, Endpoint Remediation, and Protected Single Sign-on (SSO)
    Progent's Duo authentication managed services utilize Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices. Using Duo 2FA, when you log into a protected online account and give your password you are requested to verify your identity on a device that only you have and that uses a separate network channel. A wide selection of out-of-band devices can be utilized for this second means of ID validation such as a smartphone or watch, a hardware/software token, a landline phone, etc. You may register multiple validation devices. To find out more about Duo identity validation services, refer to Duo MFA two-factor authentication services for access security.

  • ProSight Shared Help Desk: Outsourced and Co-managed Help Center Services
    Progent's Shared Service Desk provides a smooth extension of your internal support group. User interaction with the Help Desk, delivery of support services, escalation, ticket creation and tracking, efficiency measurement, and maintenance of the support database are consistent whether issues are resolved by your corporate IT support staff, by Progent's team, or by a combination. Your business has unrestricted flexibility to extend or shrink your part of technical support activity as circumstances demand. Progent takes care of startup deployment and onboarding of the professional services automation (PSA) software plus documentation, testing and training. For more information about ProSight Shared Call Desk, refer to ProSight Co-Managed Support.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that utilizes SentinelOne's next generation behavior machine learning technology to defend endpoints as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily escape legacy signature-based anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to address the complete threat lifecycle including filtering, identification, containment, remediation, and forensics. Key capabilities include one-click rollback using Windows VSS and real-time network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, dealer, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection services deliver ultra-affordable in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint management, and web filtering through cutting-edge tools incorporated within one agent managed from a unified console. Progent's security and virtualization consultants can assist you to plan and configure a ProSight ESP environment that addresses your company's unique needs and that helps you demonstrate compliance with legal and industry information protection standards. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require urgent action. Progent's consultants can also help your company to install and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

  • Patch Management: Patch Management Services
    Progent's managed services for software and firmware patch management offer organizations of any size a flexible and affordable solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your dynamic information system. Besides maximizing the protection and reliability of your computer environment, Progent's patch management services permit your IT team to concentrate on more strategic initiatives and activities that derive maximum business value from your information network. Find out more about Progent's software/firmware update management services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host set up and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the apps. Because the environment is virtualized, it can be moved immediately to an alternate hosting solution without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect data related to your network infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or domains. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you're making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need when you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size organizations to obtain an objective evaluation of the overall health of their network. Based on a selection of the leading remote monitoring and management tools in the industry, and overseen by Progent's certified group of IT professionals, ProSight Network Audits help you see how well the deployment of your essential network assets adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI such as a cleaner Active Directory (AD) system. Both also include a year of advanced remote network monitoring and management (RMM). Advantages can include simpler management, better compliance with information security standards, more efficient utilization of IT assets, faster problem resolution, more reliable backup and restore, and increased uptime. Read more about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service centered on a phone interview with a Progent information assurance consultant. The interview is designed to help assess your company's preparedness either to block or recover quickly following an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to gather information about your existing security profile and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply industry best practices to create a cost-effective security and backup/recovery system that aligns with your company's requirements. For details, visit The ProSight Ransomware Preparedness Report Service.

Special Consulting Services Offered by Progent
Progent offers the skills of seasoned remote consulting experts for special information technology programs. Progent's charges for ongoing development or consulting tasks are determined according to the level of expertise of the consultants required. Progent's background in these special areas of computer technology allows clients to execute major initiatives within budget and on time. Progent's special remote consulting solutions include:

  • Call Center Expertise
    Progent's Help Desk Call Center service options for organizations with environments based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include full-service Help Desk Call Center services, co-managed Helpdesk services, and Help Desk operations consulting. Progent's Standard Help Desk Services offer smaller businesses an end-to-end service desk solution that handles all facets of remote Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Progent provides help desk services at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent offers the option of fast as-needed escalation to subject matter experts to handle challenging issues.

    Progent's Co-managed Help Desk services allow your IT organization to share responsibilities for Help Desk services transparently between your IT staff and Progent's large roster of veteran technical support technicians and subject matter experts. Progent's shared Help Desk service is a collaborative service desk solution based on the leading PSA platform for handling end-user service requests, ticketing, ownership, progress tracking, and reporting.

    Progent's Help Desk staff of experienced information technology professionals offers your customers in Fort Worth Texas rapid access to a reliable technical support group with extensive experience offering telephone-based help and online repair service for computer environments that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux components. Progent's concentration is to earn the Call Center the reputation as a major enabler of company efficiency, and Progent's target is to solve and not simply document network problems.

  • Applications Services: Training, Custom Development, and Troubleshooting
    Progent's Applications Consulting Group offers online advanced engineering support and education in key application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, customization, and education for Microsoft applications including Microsoft CRM, Microsoft Office Project, Microsoft 365 Word, and Office Excel. To find out more information about Progent's consulting, custom development, and education services, see Progent's Business Application Experts Team.

  • Centralized and Automated Management of Hybrid Cloud Networks
    Microsoft System Center centralizes and automates the management of hybrid cloud environments through comprehensive support for Windows Server 2022 servers, Windows 10 and Windows 11; cohesive integration of mixed-OS environments that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center consulting experts offer advanced remote and on-premises expertise for all elements of System Center2including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist you to design and configure a new implementation of Microsoft System Center2, extend or optimize your current one, upgrade smoothly from a prior release of System Center, or troubleshoot your System Center solution.

  • Remote Hybrid Network Monitoring Services
    Progent offers companies in Fort Worth Texas remote IT infrastructure monitoring by providing System Center Operations Manager consulting services. Progent can customize SCOM for your business so your computer support is proactive and automated. By exposing potential problems before they result in downtime, proactive monitoring can ward off disruptive and costly service breakdowns. Progent can also assist with system monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft Windows systems, or environments that support multiple platforms.
How Your Fort Worth Company Can Contact Progent's Remote Technical Support Professionals
To get in touch with Progent about urgent remote expertise with Microsoft, Apple macOS and OS X, or Linux environments, go to Progent's Emergency Online Help, telephone 1-800-993-9400, or refer to Contact Progent. For organizations and new ventures in Fort Worth Texas, Progent's phone-based network support specialists are ready to deliver effective and cost-effective system help the moment your company needs it. More than 20 years of delivering remote technical assistance has led to Microsoft Partner status for Progent's consultants and has helped Progent to acquire world-class troubleshooting skills and to fine tune remote access tools to repair network problems quickly while eliminating the expense and lost productivity that comes with in-person service visits.

Even if your Fort Worth company works with a local independent support technician or maintains a full time organization that know how to deal with day-to-day computer issues, Progent's Microsoft certified consultants are available to offer an easy and seamless virtual extension of your local resources for situations when your usual IT support personnel either don't have the availability or the experience to address unexpected system emergencies or particularly complicated integration projects.

Advantages of Progent's IT Support for Organizations in Fort Worth Texas
Progent's online technical help services allow your Fort Worth company to have the advantages of timely, enterprise-grade network support without the expense of managing a full-time IT staff. Your network will derive greater business worth by being increasingly reliable, efficient, and secure. Advantages to your business include:

  • Seamless virtual expansion of your local IT resources
    With most businesses in Fort Worth Texas, nearby network support resources, whether consisting of freelance consultants or an in-house maintenance staff, can solve typical technical problems. On the other hand, serious problems sometimes strike when your regular resources are too busy or absent, and some problems may involve IT products that is unfamiliar to your onsite service technicians. In these cases, Progent's on-call support professionals offer a convenient, fast, and economical way to supplement your regular help and to pass on valuable information to increase your ability to handle future problems locally.

  • Reduced Reliance on Individual Service Providers
    For network maintenance, smaller businesses commonly rely on individual freelance consultants. Although independent service people carry less overhead than larger consulting companies and can afford to charge marginally less, they are sometimes overextended, making it difficult to respond rapidly to urgent situations. If a freelance consultant is busy with another client, sick, on a trip, or in training, the lack of fallback personnel may force your company to go without help during an IT crisis. As your company expands, system unavailability and trouble with vital applications are more expensive. The money you thought you were saving on a freelancer can be eaten up fast by reduced productivity. Progent provides an on-call source of reserve support expertise to insure your IT system remains up and running.

  • Build a Scalable Basis for Seamless Growth
    Businesses often begin with an information architecture implemented on a shoestring budget. Lacking a proper framework, band-aid repairs can get thrown onto a shaky foundation. When a company grows, stability and expandability issues can hinder the success of the organization. These badly designed systems require proper analysis, intelligent long-term planning, and wide IT knowledge to evolve to a network architecture able to offer the stable foundation to handle vital business demands and facilitate downstream expansion.

  • Work with Problem Solvers Instead of Technology Sellers
    Smaller offices need advice and technical education to negotiate an ever more complex array of product options capable of accelerating business growth and enhancing efficiency. They hardly need a computer consultant who is attempting to earn a commission on a specific vendor's technology. Network support and product sales can result in a situation where the proposed solution is built around a predetermined product rather than the true requirements of a client. Progent avoids these conflicts of interest by offering just services instead of products. This enables Progent to align IT consulting with the best interests of customers.

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Partner support firm and Progent's head count, range of technical experience, fine tuned support tools, and familiarity with enterprise networking allow companies to escape the pitfalls of excessive dependence on smaller consulting organizations, individual freelance consultants, or limited in-house resources.

Progent adds value by offering:

How Does My Business Start Getting Remote Network Help from Progent?
To initiate Progent's online help services or to learn more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for IT support, visit Immediate Online Support.



An index of content::

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    For corporations with branch offices in or any region covered by Progent's consultants, Progent's Microsoft-Premier network consulting professionals and authorized Cisco network consultants can provide a variety of network support services such as project management, Sarbanes Oxley compliance, office moves, enterprise security, system design, local or phone-based branch office support, and technical support for colocation hosting facilities. A Progent IT architect can help you plan a multi-site network that makes smart use of colocation services and Internet hosting sites. Progent's Microsoft Premier engineers can help major enterprises plan, integrate and maintain major rollouts of updated versions of Microsoft technology including Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent's CCIE and Cisco Certified Network Professional consultants can help you configure Cisco products for connectivity solutions that incorporate basic, high-speed, integrated, and remote networking.

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    Progent's certified Office Excel and Office 365 Excel consultants can provide a broad variety of remote support services to assist you to design, program, pilot test, install, administer, and troubleshoot applications based on any version of Excel, including Excel 2016 and Office 365 Excel. Progent can help your business to migrate your current Excel applications to the latest releases of Excel, integrate Excel with iOS-based iPhones and iPads and Android phones and tablets, and fix compatibility problems between different releases of Office Excel. Progent can provide as-needed support to clients who need a fast solution to a specific problem related to Office Excel and Progent also offers full project management services for upgrading or developing line-of-business applications built on Excel. Progent's affordable online training classes for Office Excel can be customized to address the special requirements of individuals or groups.

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    ProSight LAN Watch is Progent's server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your network running efficiently by checking the state of critical devices that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT personnel and your assigned Progent consultant so any looming issues can be addressed before they have a chance to impact productivity.

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    Small to middle size companies can now get all the advantages of Microsoft Operations Manager 2007 and also have quick access to Progent's Microsoft certified IT support professionals. With Progent's affordably priced IT support programs, mid-size organizations can choose a simple co-sourcing package based on Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to offer small and midsize company networks world-class availability, protection and productivity.

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    Progent offers enterprise clients the services of a NetApp-certified consultant to deliver remote or onsite support for NetApp's entire line of SAN products including ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Areas of NetApp SAN solutions supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, storage management, security and compliance, high availability, and remediation. Progent can provide Tier 3 support to help you to resolve issues with NetApp SAN storage environments efficiently based on best practices.

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    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map out, track, reconfigure and debug their connectivity hardware like routers, firewalls, and load balancers as well as servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are kept current, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and sends alerts when issues are discovered. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off common tasks like network mapping, reconfiguring your network, locating devices that require critical updates, or resolving performance problems.

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    ProSight Enhanced Security Protection managed services deliver economical multi-layer security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, device control, and web filtering via leading-edge tools packaged within one agent managed from a single control. Progent's data protection and virtualization experts can help you to plan and configure a ProSight ESP deployment that meets your company's unique requirements and that allows you achieve and demonstrate compliance with government and industry data protection standards. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require urgent action. Progent's consultants can also help you to set up and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware.

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    Progent offers the support of a certified VMware VCDX consultant to help you plan, deploy, manage and repair VMware vSphere and vCloud-based virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid systems. Progent offers world-class knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent offers in-depth experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for administering private and public cloud and hybrid cloud environments that provide maximum availability, fault tolerance, and application mobility.

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