Fort Worth Work at Home Employees Integration Advisor
System Planning, Integration, Management and Call Center Consultants
Expanding your remote workforce may have a major impact on network infrastructure, security/compliance, and corporate culture. Progent has 20 years of experience helping small and mid-size businesses to design, configure, administer, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Fort Worth company to select the right tools and follow leading practices in creating and operating a safe virtual solution for teleworkers that facilitates teamwork and delivers top value. Progent can provide services ranging from on demand guidance for getting you over challenging technical roadblocks to full project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can help Fort Worth, Texas businesses to succeed with any aspect of building a high-performing remote work environment by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk services, security and compliance, backup/restore solutions, and centralized management.
Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure needed for a remote work environment can be especially complicated if you have to manage a mix of worker-owned hardware like desktop computers and laptops, routers, and wireless APs from an assortment of vendors and with a variety of OS software and firmware releases. Progent's background providing remote support for both outdated and modern technologies in remote office solutions allows you to make efficient use of your existing infrastructure and provides you with fast access to top-tire consultants for implement essential upgrades. Support services offered by Progent to help you to create a high-functioning telecommuting ecosystem include:
- Virtual Private Network (VPN) technology makes it possible to create a secure connection for authorized at-home employees to access IT assets situated at your company data center or in a public cloud. Progent can assist your company to configure and maintain VPN access between your at-home workforce and your key network resources by providing online VPN configuration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can assist your remote workers to set up Cisco's popular AnyConnect software to provide secure VPN tunneling for a broad range of devices such as Windows, Mac, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure platforms enable a telecommuter to view and interact with a remote computer's desktop. This gives IT managers more control over the computing ecosystem of telecommuters and offers remote users a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers attach at-home networks to the Internet and support VPN connections, home Wi-Fi networks, and firewalls. Progent offers top-tier remote consulting for setting up home routers from a variety of vendors. See router integration services from Cisco-certified consultants.
- Home Wireless networks, typically supporting families and guests, are commonly utilized by at-home employees to connect to their router for work. This can create throughput as well as security issues. Progent can help you to mitigate these issues by delivering services like Aironet configuration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti Unifi WiFi access point integration help.
- Internet connectivity solutions impact the speed and reliability of connections between at-home workers and the company network. Business-critical processes might require redundant Internet connections in case the primary connection fails. Progent offers guidance for selecting ISPs, selecting sensible bandwidth and data volume packages, and integrating redundant Internet access. Refer to Internet access integration services.
IP Voice Integration for Teleworkers
Expanding the corporate PBX environment to include teleworkers is critical to maintaining a productive work-at-home solution. A variety of cloud-based digital PBX platforms are used by SMBs to server telecommuters. Many enterprises rely on Cisco's current or legacy platforms for IP voice solutions. Progent can assist businesses of all sizes to design or tune a remote VoIP environment that provides the flexibility, convenience and protection needed for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to assist businesses optimize their existing Cisco VoIP systems to handle a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) extends high-end IP telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and mixed media applications used across the network. Unified Communications Manager supports other mixed media services like unified messaging, video conferencing, and customer collaboration networks. For more information about Progent's CUCM expertise, see Cisco Unified CM consultants.
- Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent's consultants can assist your company to maintain your existing CallManager environment or upgrade efficiently to Cisco's modern IP telephony solutions. To find out about Progent's support services for Cisco CallManager and Cisco's other early VoIP products, visit CallManager consulting.
- Cisco IP Gateways provide connectivity with PSTN networks and with users working beyond the corporate perimeter like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco SIP gateway integration expertise.
- Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN infrastructure to support these solutions and provide on-demand configuration and debugging expertise.
Voice/Video Conferencing for At-Home Workers
A wide selection of video conferencing platforms from major vendors support online discussions, video and voice conferencing, chat, and screen/content sharing for both onsite users and teleworkers. Many companies utilize multiple conferencing products to meet the needs of their various partners and clients. Progent can help you to maintain your current conferencing environment and optimize the experience of your remote workforce.
- Skype for Business is Microsoft's leading unified communications platform that supports presence, instant messaging, audio and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can help you to deploy and maintain Skype for Business client software to accommodate your at-home employees. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's group video calling app for iOS, iPadOS, iPod and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime support up to 32 concurrent users for voice/video calls. To learn more about Progent's support expertise for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all computing devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for future reference. To learn more about Progent's support expertise for Webex and for other video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with features that include IP voice and video conferencing, persistent threaded chat, plus file sharing. For details about Progent's support services for Microsoft Teams and for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these products and help you to tune your WAN architecture to host them.
Microsoft Collaboration Software for an At-Home Workforce
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office and Microsoft 365 suites, offering a rich ecosystem of productivity apps that create a consistent user experience for sharing information throughout a corporate network and on a broad selection of endpoint devices. Progent has provided online consulting services for Microsoft SharePoint and Exchange Server since their first releases and can assist your company to tune these critical collaboration products to maximize the productivity of your at-home workers.
SharePoint uses web entities to facilitate collaboration and information delivery by offering policy-based access to content, workflow, and utilities for looking through enterprise-wide information silos. SharePoint permits you to create protected portals that allows remote workforce to see and edit consolidated corporate intelligence via Intranets (Wikis), Blogs, social networking sites, and Web Parts. To learn about Progent's SharePoint consulting expertise, refer to SharePoint configuration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting expertise, see planning and configuration consulting services for Microsoft Exchange Server.
OneDrive is Microsoft's shared cloud storage service, similar to GoogleDrive. At-home workers can store files to OneDrive, and co-workers anywhere can retrieve them securely through a browser. Included with Microsoft Office and Microsoft 365, OneDrive enables home workers to co-edit files. Revisions made offline are uploaded when you go back online. For information about Progent's expertise for Microsoft OneDrive, refer to Microsoft Onedrive configuration experts.
Cloud Integration for Telecommuters
Progent offers advanced remote assistance for helping organizations to build, maintain and repair cohesive hybrid network models that incorporate internal data centers, at-home workers, branch offices, plus public cloud services. Progent can provide expertise for all modes of public cloud service such as Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help at-home workers fix issues with cloud access, authentication, and cybersecurity.
Microsoft Azure is a leading family of cloud software and services that allows you to use IT infrastructure, servers, and critical apps running on Microsoft's extensive cloud. Azure includes over 100 cloud-based services including the ability to host Windows and Linux-based virtual machines, on-demand cloud storage, email and messaging, application development with Visual Studio, and data backup. Progent can help you to deploy VMs on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, unify identity management with Azure Active Directory, and design backup and restore solutions with Azure Backup. Progent's cloud experts can also help you create secure connections to Azure for telecommuters by setting up and debugging firewall appliances and VPN IPsec tunnels. For details about Progent's expertise for Microsoft Azure, visit Microsoft Azure consulting services.
Microsoft 365, previously branded Office 365, is Microsoft's popular suite of business productivity applications and cloud-based services available by subscription. Office apps and cloud services are provided in a selection of plans intended for users ranging from individuals and households to major enterprises. Progent offers quick and easy online contact with experts familiar with Microsoft 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android technology. Progent's experts can help you to evaluate the numerous subscription bundles available for Microsoft 365 and deploy 365 applications for your telecommuters in a way that delivers maximum business value. For information about Progent's support services for Microsoft 365, see Microsoft 365 integration expertise.
Microsoft 365 Exchange Online is one of the most popular cloud-based applications in the Microsoft 365 product suite. Exchange Online provides the benefits of lower spending for physical infrastructure, easier management, dynamic scaling, high availability, and additional advantages associated with public clouds. Microsoft has designed Exchange Online to operate smoothly with on-premises deployments of Exchange, enabling you to build hybrid cloud/onsite information systems. Progent's certified Exchange consultants are available for occasional assistance to get you through tough IT roadblocks and can also provide comprehensive project management outsourcing to make sure your at-home workers have convenient and safe access to your Exchange Online environment. For information Progent's expertise for Microsoft 365 Exchange Online, refer to Exchange Online configuration and troubleshooting expertise.
Amazon AWS is a trailblazer in the public cloud computing market and is the industry's biggest provider of cloud-based services. Progent offers fast and economical online access to cloud integration consultants who can help your business to design, deploy, manage, and debug hybrid IT networks that incorporate Amazon AWS cloud-based services with local data centers and with other public clouds such as Azure. Progent also offers access to Cisco-certified CCIE networking experts to assist your company to build a high-uptime network architecture so your users have a productive computing experience regardless of whether they are working from your headquarters, a remote branch, from home, or on the move. For information about Progent's consulting expertise for Amazon AWS, visit Amazon AWS integration services.
Google Cloud (GCP) is a leading set of cloud computing services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco consulting experts can assist your business to scale your current IT assets with the Google Cloud Platform, and Progent's database consultants can help you make your mission-critical applications cloud friendly so your at-home workers can take full advantage of Google Cloud services. Progent can assist your business to set up virtual machines on GCP Compute Engine, plan an efficient storage system with GCP Storage, and simplify access control for at-home workers with GCP Cloud Identity services. Progent's experts can also assist your business to use GCP's unified management tools to administer and track your GCP environment. To learn, visit Google Cloud Platform (GCP) consulting services.
Help Desk Call Center Services for Remote Workers
An emergency, company-wide changeover to a telecommuter business model, which could be driven by a pandemic or as a component of a business continuity process, can overwhelm even the most efficient in-house Support Desk. Progent's Call Center services make it possible for organizations of any size to outsource or expand their Call Desk by using Progent's remote Technical Response Center team.
- Progent's Standard Support Desk services leverage Progent's nationwide network of online IT support specialists along with enterprise-class ticketing and tracking software to provide an economical, modern Support Desk. Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of online Level 1 PC support from service requests to ticket generation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal allows from-home workers to track or edit the status of their active trouble tickets, enter information, and append screenshots or relevant files. Support services are provided at a substantial discount off Progent's ordinary Level 1 desktop service charges, and Progent offers optional rapid hand-off to Level 2 and Level 3 support specialists to resolve complex problems. For details, go to Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Help Desk Augmentation Service allows your company to supplement your existing Call Center staff by sharing delivery of Call Center support services transparently between your regular support organization and Progent's nationwide team of desktop support engineers and subject matter specialists. Progent's shared Call Center service uses a collaborative support solution based on the number one professional services automation (PSA) tool for handling help requests and ticketing, assigning ownership, monitoring progress, and producing management reports. To find out how Progent's Call Center Augmentation Services can enable your business to provide world-class technical support to your from-home workers, see Progent's Support Desk supplementation Services.
Security for Remote Workers
Work-from-Home employees typically utilize their own devices and usually work in an unsecured physical space. This situation multiplies their susceptibility to malware attacks and requires careful configuration of corporate firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, thorough end-user training, and the creation of policies based on best practices. Progent's seasoned roster of cybersecurity solutions consultants can assist you to design, implement and manage a compliant cybersecurity solution that protects vital IT resources in environments that incorporate telecommuters.
Firewalls allow you to build a network environment that can be securely accessed by on-premises users and by at-home workers, mobile users, vendors, customers, and the public. Next-generation firewall appliances allow you to assign and control appropriate permissions to different groups of users and to scale your network and adjust your security profile as your business evolves and as cyber threats become more sophisticated. Progent works with both new and legacy security appliances from all leading vendors including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For more information about Progent's firewall integration services, refer to firewall support expertise.
Online Endpoint Monitoring makes it possible to watch over the various computers used by at-home workers and either block or spot and mitigate modern threats such as ransomware. With Progent's ProSight Active Security Monitoring services, a small-footprint agent is put on each protected endpoint device, monitoring all activity and using state-of-the-art behavioral threat analysis from SentinelOne to identify zero-day attacks on arrival. When an attack is spotted, ProSight Active Security Monitoring instantly disconnects the infected device from the corporate network to quarantine the threat. Since the ProSight Active Security Monitoring software agent is self-contained, endpoints stay secure even if they are offline. Progent is a SentinelOne Partner, dealer, and integrator. To find out more about ProSight Active Security Monitoring, go to remote endpoint monitoring for at-home workers.
Progent's Duo authentication Service Plans utilize Cisco's Duo technology to protect against password theft by using two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices. Using 2FA, when you log into a secured application and enter your password you are asked to confirm who you are via a device that only you possess and that uses a different ("out-of-band") network channel. A broad selection of devices can be used for this second means of ID validation such as an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You can designate several verification devices. For more information about ProSight Duo two-factor identity validation services, go to Cisco Duo MFA two-factor authentication services for an at-home workforce.
Security Audits can evaluate the exposure of your network to all classes of outside and internal security attacks for an environment that incorporates remote workers. Progent can run remote, automated security analysis scanning for rapidly and affordably detecting a broad range of security holes that can be surfaced over the Internet. Progent's endpoint security assessment consulting services, which can be provided by security experts with top credentials such as CISM, ISSAP, and GIAC, can assist your company to evaluate your workflows and governance policies and review your network infrastructure to enable you to implement the highest level of security for your remote workers.
Horizon3.ai's NodeZero Penetration Testing Platform is a breakthrough penetration test (pentest) product family that can deliver automated testing of your at-home connectivity solution and your internal and perimeter networks so you can expose, prioritize, remediate, and confirm cybersecurity vulnerabilities before threat actors can take advantage of them. Progent can help you to use NodeZero to carry out thorough pentests of your network perimeter and your internal network so you can determine your present security posture. Progent's NodeZero experts can also assist you to strengthen your network security and can help you to plan and implement a cohesive cybersecurity ecosystem that streamlines management and delivers maximum protection for on-prem, multi-cloud, at-home, and perimeter IT assets. To find out additional information about Progent's vulnerability analysis solutions powered by on NodeZero's penetration test products, see Consulting Support for NodeZero's PEN Test Products.
Download White Paper: Securing a Work-From-Home Network
To read or download a white paper describing key things to concentrate on for protecting a network that supports work-from-home staff, click:
Securing a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Remote Workers
Data Protection involves saving and recovering critical data in order to avoid data loss and reduce restoration time in case of storage failures resulting from hardware issues, programming hiccups, human error, malware, or any other reason. Dependable data protection solutions can be especially challenging to architect and manage in hybrid environments that combine in-house data centers, public clouds, and an at-home workforce.
- Backup/Recovery solutions for at-home workers must cover diverse types of user-owned endpoint devices. Progent offers quick remote help from experts familiar with a broad range of platforms for protection Windows, Apple and Linux/UNIX servers and desktop computers as well as laptops, iPads and handhelds. Popular backup/restore products maintained by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To back up data distributed throughout a wide area network, Progent offers ProSight Data Protection Services, a backup/recovery service that utilizes cloud storage and includes granular restore and unified management.
- Disaster Recovery/Business Continuity (DR/BC) strategies often envision circumstances that call for a temporary changeover to a work-at-home environment. Progent's expert disaster recovery preparedness experts and business continuity specialists can help your business to create, document and validate a DR/BC plan that addresses the logistics of switching to telecommuting.
Unified Management for At-Home Workers
Microsoft has rebranded and reshuffled its endpoint management platforms under the title Endpoint Manager, which encompasses Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing onsite computers. Endpoint Manager provides a unified platform for protecting critical information by managing local, mobile, and at-home endpoint devices.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing off-premises computers and applications. Remote endpoint computers can be user owned or business owned. IT administrators managing the endpoint devices of telecommuters can utilize Intune to deploy and validate apps on devices, push updates and certificates, set up rules for accessing data and resources, set passwords, establish VPN connections, control how home-based workers share data, establish threat protection, ensure compliance, and wipe sensitive information from missing, stolen or deactivated devices. Microsoft Intune works with Apple iOS, Android, Windows, and macOS devices. For details about Intune and how Progent can help you to use Microsoft's Endpoint Management to manage the devices of your teleworkers, refer to Intune mobile device management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management (MDM) platform that allows network managers to keep off-premises endpoint devices up to date and secure. Workspace ONE uses VMware AirWatch for unified endpoint management plus VMware's Horizon virtual software delivery platform for authorization control, app management, and setup management of endpoint computers. Workspace ONE runs with endpoints based on Windows 10, macOS, iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site deployment through a perpetual license. Key features of Workspace ONE include fast over-the-air deployment of out-of-the-box laptops, immediate onboarding of new employees, policy set up and enforcement for all classes of devices, aggregated management reporting and analytics, an email encryption gateway, and tight integration with Microsoft apps and cloud products. For information about Progent's support services for VMware Workspace ONE, go to VMware Workspace ONE remote endpoint management consultants.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive work-from-home environment for your Fort Worth, Texas business, phone
An index of content::
MAS 90 Development Companies
MAS 90 Contract Development
In addition to providing access to Microsoft Dynamics GP consultants, Progent can provide experts in Dynamics AX (Axapta), Dynamics NAV (Navision), Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, administration help, migration support, and 1-on-1 or group online training classes tailored to address your specific needs. Progent's consultants also can help you integrate and support a secure, reliable server and communications infrastructure to run your ERP, MRP and accounting applications.
Remote Support SIP Infrastructure
IP-PBX Troubleshooting
Progent's Cisco certified networking consultants offer advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Computer Engineer Remote Monitoring and Reporting
MCSE Expert Certified Monitoring and Reporting Onsite Technical Support
Small to mid-sized companies can now enjoy all the advantages of Operations Manager 2007 and also have quick access to Progent's Microsoft certified network support experts. With Progent's economically priced network support programs, mid-size organizations can choose a simple co-sourcing service program based on Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft Operations Manager 2007 to provide small and midsize business information systems world-class availability, protection and performance.
Top Quality Help and Support Aironet Wireless AP
Aironet 2700 Access Point Computer Engineer
Progent's Cisco certified Wi-Fi consultants offer economical remote and on-premises help for legacy and modern 802.11ac Aironet Wi-Fi APs and Progent can help your business to plan and manage Wi-Fi environments that include indoor and outside/industrial Aironet access points.
Open Now Offsite BDR Services Online Help
Cloud Backup Security and Compliance Online Help
ProSight Data Protection Services ECHO offer small and medium-sized businesses an affordable and fully managed service for secure backup/disaster recovery. Available at a low monthly price, ProSight DPS automates and monitors your backup activities and allows rapid restoration of vital files, apps and VMs that have become unavailable or corrupted due to hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery specialists can deliver world-class expertise to set up ProSight Data Protection Services to be compliant with regulatory standards such as HIPAA, FIRPA, and PCI and, whenever needed, can help you to recover your critical data.
Oracle Database Resource Manage Consultants
Oracle 11g Upgrading
Progent can provide fast and affordable online access to an authorized Oracle DBA consultant or an Oracle software developer. Progent can provide advanced DBA services for all versions of Oracle's RDBMS platform and can also help plan, create, update, or troubleshoot Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also provides consulting for Data Guard replication technologies and ASM file/volume manager.
VMware SRM Engineer
Professionals VMware Site Recovery Manager and NSX Integration
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to orchestrate, automate and verify a consistent process for restoring applications and services quickly following a breakdown. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, and non-disruptive site relocation, failback and re-protect. SRM also allows transparent testing for disaster recovery, updates and fixes and can produce reports to verify complete service restoration, validate SLAs and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to plan, deploy, test and maintain a DR solution powered by VMware Site Recovery Manager.
Solaris Technology Professional
24-Hour Linux Consulting Services
Progent's UNIX family consulting services provide small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise provides you with a convenient one-stop source to help you create and maintain a protected and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian GNU/Linux and Slackware.
Top Ranked ransomware cryptoworm recovery Consultancy
ransomware cleanup and restore Consultant Services
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Office Word 2016 Specialists
Office Word 2021 Technology Professional
Progent's Microsoft Office Word and Microsoft 365 Word experts offer a wide range of economical online support services to assist your organization to maintain your legacy Microsoft Office Word solution or assist you to upgrade to a newer version of Office Word. Support available from Progent's experts include VBA software development, identifying and fixing compatibility problems between different releases of Office Word, interfacing Office Word with other Microsoft Office apps such as Excel and Microsoft Outlook or with third-party data sources and plug-ins,network optimization for dependable. reliable cloud access, security consulting, smart phone and tablet integration, and online training tailored for your special requirements.
Cisco and Microsoft Integration Services Phone Support
Phone Support Technical Support Services
For mid-size companies who need IT support, Progent can deliver a variety of options such as local service, on-line assistance, phone-based Call Center, round-the-clock support with remote network monitoring, temporary staffing, business relocation support, application development, and professional consulting. For midsize companies in California or other areas covered by Progent's onsite consultants, Progent offers expert on-premises support for solving network issues rapidly and economically.
SonicWall TZ400 Firewall Technology Consulting Services
Auditing SonicWall TZ350 Firewall
Progent's certified SonicWall firewall consultants can help you integrate, manage, and troubleshoot SonicWall firewall products including the newer SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISM and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into a complete network protection plan and design security into your business operations.
Progent's Management Information Technology Outsourcing
Progent Management Support Firm
Progent's management team includes industry veterans with years of experience providing computer consulting services, technical support, and strategic information system planning to organizations ranging in size from small offices to Fortune 500 companies. Great support requires great personnel, and Progent stands out by having assembled a management team able to provide customers with the top service value in the industry.
Consultants Windows Server Essentials Launchpad
MCSE Expert Certified Engineer Windows Server Essentials Disaster Recovery
Progent's Microsoft-certified consultants offer cost-effective online consulting and technical support for Microsoft Windows Server Essentials. Progent can provide comprehensive project management support to help you plan and execute an efficient move from Windows Server Essentials to Microsoft 365 and other Azure Cloud applications and services.
Onsite Technical Support Failover Clustering Windows 2008
Failover Clustering Windows 2008 Online Help
The clustering technology incorporated into the Datacenter and Enterprise editions of MS Windows Server 2008 has been dramatically re-engineered to simplify the deployment, setup, and maintenance of server clusters that offer greater levels of network dependability, security, performance, and versatility. New or enhanced capabilities include cluster verification, revamped setup and deployment, unified cluster management, new cluster architecture for maximum availability, better protection and quorum models, elimination of failure points, more disk and memory capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help your company evaluate the business benefits of failover clusters, plan and implement an installation, train your network support personnel to manage your failover clusters, deliver continuing consulting and technical help services, and create and validate a workplace recovery procedure.
Support Outsourcing System Center 2016 Data Protection Manager
SCDPM 2016 Online Help
Small to mid-sized companies can now get all the benefits of Operations Manager 2007 and also have quick access to Progent's Microsoft Premier IT consulting experts. With Progent's affordably priced network service programs, small businesses can choose a simple System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent supports System Center Operations Manager to offer small company information systems world-class reliability, protection, and productivity.
Mandrake Linux Consultancy
Specialists Slackware Linux
Progent's Linux consulting services offer small and mid-size companies and developers support for managing and maintaining Linux computers that coexist with Microsoft-based technology. Progent can give your business access to Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This wide array of experience offers you an easy one-stop source to show you how to build and maintain a secure and reliable mixed-platform connectivity and communications environment that allows Linux and Microsoft interoperability by combining Windows with major Linux variations including RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Virtualization Consultants
Server Consolidation Online Support Services
By using virtual servers, companies are able to run many virtual machines on one physical server. Virtualization technology allows companies to gain all the advantages of server segmentation, while avoiding the expense that goes with purchasing additional server equipment. Virtualization is also the critical technology behind private clouds, which offer major benefits such as reducing the costs of capital equipment, datacenter facilities, and management while enhancing data security, system reliability, and recoverability. Other useful server management technologies include network monitoring software, Microsoft WSUS, and remote system management hardware. Progent's professional server management consultants can help you with all aspects of server consolidation and administration to enable your business to contain costs and conserve time.
Microsoft Expert Exchange 2013 Availability Specialists
Exchange 2013 Unified messaging Online Support
Microsoft Exchange Server 2013 incorporates significant improvements to the functionality of its predecessor Exchange 2010 and introduces powerful new features as well as a revamped architecture. These improvements favorably impact vital areas like ease of administration, availability, security, operational costs, collaboration, scalability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the possible advantages of upgrading to Exchange 2013, create an efficient validation and deployment strategy, and train your IT team to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing remote support and management services for Exchange Server 2013.
Help and Support SQL Server 2017 Monitoring
SQL Server 2017 Backup Technical Consultant
Progent's Microsoft-certified SQL Server 2017 consultants can assist your organization to plan and implement a smooth upgrade from your current SQL Server databases and applications to SQL Server 2017.
Technical Support Microsoft 365 Android Integration
Office 365 Outlook Integration Support and Integration
Progent can help you to evaluate the wealth of subscription plans offered with Microsoft 365, formerly branded Office 365, and integrate your network with Microsoft 365 in a way that delivers top business value. Progent supports multi-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist you to create and manage hybrid networks that transparently integrate local and cloud-based products and services.
Consultants Linux, Windows
24 Hour Computer Consultants Windows and Linux
If your business network combines Linux technology platforms with MS Windows, Progent can show you how to incorporate your servers into a cohesive network that permits all your operating systems to run side by side for simple administration, transparent information exchange, high availability, enhanced throughput, and tight protection. Progent's Linux and Windows integration assistance services feature network architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and management, remote network support and troubleshooting, in-person technical support, and Helpdesk outsourcing.
Microsoft LCS Server IM Consultant
Microsoft LCS Server 2007 Remote Support Services
Microsoft Communications Server delivers IM and presence as part of a scalable, world-class solution featuring enhanced protection, seamless integration with other Microsoft products, an extendable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. The product allows lower costs and improved operational efficiencies, enhanced individual productivity, and stronger intellectual property security. MS Office Communications Server 2007 has been superseded by Lync, which itself has been revamped and renamed Skype for Business. Progent's certified unified communications consultants can provide remote and on-premises configuration support and troubleshooting help for your Office Communications Server environment and can help your organization to assess the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also assist you to plan and carry out an efficient migration that will add significant strategic value to your IT system
SPS 2019 On-site Support
Computer Consultants Windows SharePoint Services
Progent's Microsoft-certified experts can provide businesses of all sizes consulting, technical support, and application development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web-based technology for intelligently coordinating people, groups and data. SharePoint provides a central location for your employees or clients to connect to, organize, distribute and interact with relevant data, documents, and applications and to communicate with one another. Microsoft SharePoint enables faster and better decisions, more efficient access across teams and more streamlined business practices. Windows SharePoint Services join employees, clients, teams and projects with the information they've created in a way that makes data convenient to locate, retrieve and re-use. Progent's certified SharePoint experts can help you to manage your existing SharePoint ecosystem or migrate to the latest version of SharePoint.
Remote Server Management Cards Consultant Services
Aten IP9001 Specialist
Remote management cards give network managers full control over a server without the need for an on-site presence. Using these management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to an IT expert who can be located anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to plan, deploy, and support a high-availability company network that incorporates remote server management cards and Progent can use these remote server management cards to provide low-cost off-site technical assistance. Progent has experience with a number of remote server management cards including Aten IP9001 remote server management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote server management cards.
ASA 5505 Firewall Integration Services
Integration Support ASA 5500
Progent's Cisco certified networking consultants can help you to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Integration Services Voice Over IP Phones
SPA500 Series IP Phone Computer Consulting
Progent's Cisco certified networking experts offer high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
ProSight IT Management Outsourcing Consulting
ProSight Remote Network Management Engineer
Progent's ProSight family of managed services are intended to provide businesses who have small in-house IT support staffs with low-cost access to world-class management platforms and consulting expertise. Benefits of the ProSight catalog of managed IT services include predictable network maintenance expenses, smart automation of routine administrative processes, continual absorption of the latest technology, graceful transition from legacy technology to modern solutions, improved fit between information technology with business goals, guidance from veteran IT experts, and freeing up management to focus on business issues instead of ever-changing network technology.
Fortinet 900 Series Firewalls Computer Engineer
Fortinet 100 Series Firewalls Support
Fortinet FortiGate next-generation firewalls are leaders in offering top throughput for encrypted data inspection. Progent's Fortinet firewall experts can assist you to configure your Fortinet firewalls to protect your IT assets at the enterprise perimeter, within the data center, at branches, and in the cloud.
Urgent Juniper J Series Gateway Auditing
Juniper J Series Gateway Cybersecurity Tech Services
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Zero Trust Cybersecurity Support and Setup
Two-factor Authentication (2FA) Support Services
Progent's Duo managed services utilize Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo supports single-tap identity verification with iOS, Android, and other out-of-band devices.
Jobs Available Questions about Microsoft Consultants
Q and A about Computer Consulting Job Opportunity
To see answers to frequent enquiries concerning being a consultant at Progent, see Jobs at Progent Frequently Asked Questions.
CCDP Certified Information Technology Consulting Aironet 1600 Access Point
Outsourcing Aironet
Progent's certified wireless networking consultants can help organizations of all sizes to plan, implement, manage and repair Cisco Aironet wireless AP environments to achieve the performance, coverage, capacity, scale, security and manageability needed for transparent access between wireless and wired networks. Progent can provide efficient remote and onsite support for both legacy and current 802.11ac Aironet access points and Progent can assist your business design and manage wireless solutions that include indoor and outdoor Aironet access points.
Windows 2003 Server Remote Support Services
Microsoft Windows 2003 Specialists
Progent's certified Windows 2003 Server consultants offer computer help and expert consulting for the complete line of Microsoft .NET Enterprise Servers, Microsoft Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows Server 2003 migration, integration, update, and maintenance services include system design, installation, project management, on-site and remote technical support and troubleshooting, Help Desk services, CISM-certified security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Integration Work at Home Data Protection
At Home Workers Data Protection Technical Support Services
Progent can help small and mid-size businesses to plan, configure, test and manage data protection systems required for a remote workforce.
Microsoft Expert Dynamics NAV MRP Outsourced Programming
Top Rated Microsoft Dynamics 365 Business Central Applications Consulting
Microsoft Dynamics Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) offers SMBs a unified soultions for financials, inventory control, operations control, project management, purchasing, sales, demand forecasting, and business analytics. Progent's Dynamics 365 Business Central experts can assist you to manage your older Dynamics NAV environment or upgrade efficiently to a cloud-hosted, onsite, or hybrid deployment.
Professionals Co-Location
Professional Internet Data Center
Progent's colocation center IT services are intended for businesses with hardware located at IDCs or data center co-location hosting facilities and in need of timely in-person assistance at the colocation site plus remote help from Microsoft and Cisco Premier Certified experts. Progent provides a full array of data center and data center and co-location support services including system architecture evaluation, Windows and UNIX server integration and support, tech support for server and communications networking, design and deployment of zero-downtime systems, architecting and implementing layered security defenses, firewall configuration and support, configuring load balancing solutions, and planning fault tolerant server and storage cluster systems.
Midsized Company Small Business IT Consultants
Midsize Business Troubleshoot
Progent provides technical support for mid-size companies who have 100 to 250 network users. The mid-size company or office has typically been an overlooked part of the market for network support expertise. The overhead and service delivery practices of major outside service firms make them excessively expensive for the ordinary mid-size company or small medium business (SMB), which usually has a modest information technology budget with which to maintain an information system whose advanced technology and sophistication are frequently similar to the networks of much bigger companies. Progent's service delivery model, which takes great advantage of online support, virtual network technology and 24x7 server monitoring, significantly lowers the network support expenses of a small-medium business while providing the small organization with big-company service from professional, world-class consultants with background in a wide range of midsized business network solutions. If your medium size company or small business is looking for levels of network help needed for a mid-size office without budgeting enterprise prices, contact Progent.
SQL 2008 Reporting Services Development Group
SQL Server Technical Support
SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the rapid creation of cutting-edge high-end applications that can provide your business a critical competitive advantage. SQL Server features built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft technology, assures you success in planning, installing and managing Microsoft SQL Server applications that are well integrated with other applications based on Microsoft's .NET platform.
Network Consultants Aironet 3700 Access Point
Cisco Expert 802.11 6/6E Wireless Access Point Setup and Support
Progent's Cisco-certified wireless integration experts can assist you to configure, administer, and debug Cisco Wi-Fi devices including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.
Computer Consultants On-site Support
Remote Support Computer Consultants
For mid-size businesses looking for IT consulting services, Progent can deliver a variety of options including on-site help, on-line assistance, off-site Call Center, round-the-clock support with remote system monitoring, temporary staffing, site relocation support, application programming, and professional consultation. For midsize businesses in California or other regions serviced by Progent's onsite consultants, Progent provides expert on-premises support for fixing network issues quickly and affordably.
Biggest Windows Server 2000 Upgrade
Top Quality Windows 2000 IT Consultant
Progent's certified Windows Server 2000 experts offer computer help and information technology consulting services for the complete family of .NET Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Microsoft Windows 2000 Server integration, optimization, and support services include network planning, deployment, documentation, on-site and off-site technical support, Help Desk outsourcing, expert security analysis, full service outsourcing, and cost-effective co-sourcing.
Project Management Consulting
Project Planning Consulting
For enterprise project management support, Progent can provide access to senior information technology professionals with years of background in technology management, application development, and business process design for organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer project management expertise to assist enterprise customers follow leading practices to ensure that major projects are successfully completed on schedule and on budget.
Consulting Services Solaris
24/7/365 Online Technical Support Solaris
If your office network combines Sun Solaris technology with MS Windows, Progent can help you to incorporate your servers into a unified network that permits all your OS platforms to coexist for easy management, seamless dataflow, high reliability, enhanced performance, and strong security. Progent's Solaris and Microsoft Windows coexistence assistance offerings include network architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote technical help and troubleshooting, on-site technical support, and Help Desk Call Center support.
Microsoft Operations Manager Technical Consultant
Remote Monitoring and Reporting Remote Consulting
Progent offers a selection of IT support packages for small companies. These information technology outsourcing and network monitoring solutions are built around the proactive problem handling capabilities of System Center Operations Manager 2007, a next-generation network and system support software platform that tracks the availability, throughput, and safety of your information system and identifies incipient problems before they can bring down your system. With Progent's affordably priced IT support packages, small businesses can select a simple co-sourcing package based on Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package.
Computer Consultant Hornetsecurity Altaro VM Backup and VMware ESXi
24-7 Hornetsecurity Altaro VM Backup Local Remote Support
Altaro VM Backup from Hornetsecurity provides small businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, offsite, multi-site, and cloud architectures and also supports low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or onsite services to help you to plan, deploy, manage and debug a modern backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup.
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