Expanding your telecommuter workforce may have a major impact on IT architecture, security, and corporate culture. Progent has 20 years of background helping SMBs to plan, configure, manage, tune, and debug IT environments that support a remote workforce. Progent can help your Fort Worth company to pick the right tools and follow best practices in creating and operating a secure virtual office ecosystem for telecommuters that promotes teamwork and delivers maximum business value. Progent offers services ranging from on demand guidance for helping you past occasional technical roadblocks to comprehensive project management to help you carry out business-critical initiatives.

Progent's consultants can help Fort Worth, Texas organizations to succeed with any facet of building a high-functioning work-from-home ecosystem by providing infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, data security, backup/restore solutions, and unified management.

IP Voice Solutions for At-Home Workers
Extending the business PBX environment to accommodate telecommuters is vital to maintaining a productive at-home workforce. A broad range of cloud-centric digital PBX platforms are popular with SMBs to support telecommuters. Many larger organizations rely on Cisco's current or older products for IP voice management. Progent can assist businesses of all sizes to plan or tune a telecommuter VoIP environment that provides the versatility, transparency and protection needed for remote users. Progent's Cisco-certified CCIE Voice consultants offer high-level support to assist organizations tune their current Cisco VoIP systems to support an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends enterprise telephony features to devices such as IP phones, media processing products, VoIP gateways, and multimedia applications used throughout the network. Unified Communications Manager manages additional mixed media services like unified messaging, video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager support, refer to CUCM consultants.
  • CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent can assist your company to maintain your current CallManager deployment or upgrade smoothly to Cisco's current IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other older IP voice products, refer to CallManager consulting services.
  • Cisco IP Gateways enable integration with public telephony networks and with users operating beyond the corporate perimeter such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
  • Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN architecture to support these solutions and provide online deployment and debugging expertise.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Fort Worth, Texas business, call 1-800-993-9400 or go to Contact Progent.