Enlarging your telecommuter workforce can have a major impact on network architecture, cybersecurity, and company workflows. Progent has two decades of background helping small and mid-size businesses to plan, deploy, manage, tune, and troubleshoot IT networks that support at-home workers. Progent can assist your Fort Worth organization to pick the right tools and adhere to leading practices in creating and operating a safe virtual ecosystem for teleworkers that facilitates collaboration and returns top business value. Progent offers support services ranging from as-needed expertise for getting you over challenging IT roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent can assist Fort Worth, Texas companies to with any facet of creating a high-performing work-from-home ecosystem by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk services, cybersecurity, data protection solutions, and centralized management.

IP Voice Solutions for At-Home Workers
Expanding the corporate PBX system to accommodate teleworkers is critical to supporting a productive at-home workforce. A broad range of cloud-centric VoIP platforms are popular with SMBs to server teleworkers. Many larger organizations rely on Cisco's current or older platforms for IP voice solutions. Progent can help organizations of all sizes to plan or tune a telecommuter IP voice environment that delivers the flexibility, transparency and protection required for telecommuters. Progent's Cisco-certified CCIE Voice consultants offer advanced support to help businesses optimize their current Cisco IP voice environments to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends high-end telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and mixed media applications used across the network. Unified Communications Manager supports additional mixed media services such as unified messaging, voice/video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM support, refer to Cisco Unified CM consulting services.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist your company to support your existing CallManager environment or migrate smoothly to Cisco's current IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other early IP voice products, refer to CallManager expertise.
  • Cisco IP Gateways enable integration with PSTN networks and with users operating outside the corporate perimeter such as telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN architecture to support these VoIP solutions and provide as-needed configuration and troubleshooting services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Fort Worth, Texas company, phone 1-800-993-9400 or visit Contact Progent.