Enlarging your at-home workforce may have a major effect on IT infrastructure, cybersecurity, and company workflows. Progent has 20 years of experience helping SMBs to plan, configure, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can assist your Fort Worth organization to pick the right technologies and adhere to leading practices in building and operating a safe virtual ecosystem for telecommuters that promotes teamwork and returns maximum value. Progent offers services ranging from as-needed expertise for helping you past challenging IT bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.
Progent's consultants can assist Fort Worth, Texas companies to with any facet of creating a high-functioning work-at-home environment by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, cybersecurity, data protection solutions, and centralized management.
VoIP Solutions for Remote Workers
Extending the business PBX system to accommodate telecommuters is vital to maintaining an effective work-at-home solution. A variety of cloud-based VoIP products are popular with small and mid-size businesses to server remote users. Many larger organizations depend on Cisco's modern or legacy platforms for VoIP management. Progent can help businesses of any size to design or tune a telecommuter VoIP service that delivers the flexibility, convenience and protection required for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help businesses tune their current Cisco IP voice systems to handle a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) extends high-end telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and multimedia applications deployed throughout the network. CUCM supports additional combined media services like unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's CUCM support, refer to Cisco Unified Communications Manager consultants.
- CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent's consultants can assist you to maintain your existing CallManager deployment or migrate efficiently to Cisco's modern IP telephony products. To find out about Progent's expertise for CallManager and Cisco's other legacy VoIP platforms, visit CallManager consulting services.
- Cisco IP Gateways enable integration with public telephony networks and with clients working outside the corporate firewall
such as at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN infrastructure to work with these VoIP solutions and deliver as-needed integration and debugging services.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing an efficient work-from-home solution for your Fort Worth, Texas business, call 1-800-993-9400 or refer to Contact Progent.