Enlarging your remote workforce can have a major impact on network architecture, cybersecurity, and corporate culture. Progent has 20 years of background helping small and mid-size businesses to plan, deploy, administer, tune, and debug IT networks that incorporate a remote workforce. Progent can help your Fort Worth company to select the appropriate technologies and adhere to leading practices in building and operating a safe virtual office ecosystem for teleworkers that facilitates collaboration and returns maximum business value. Progent can provide support services ranging from on demand guidance for getting you past occasional IT roadblocks to full project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can assist Fort Worth, Texas organizations to with any aspect of building a high-performing telecommuting ecosystem by delivering infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, endpoint security, data protection solutions, and streamlined management.

IP Voice Solutions for Teleworkers
Extending the corporate phone environment to accommodate telecommuters is vital to supporting a productive work-at-home solution. A variety of cloud-based IP voice products are popular with SMBs to server teleworkers. Many enterprises depend on Cisco's current or legacy platforms for IP voice solutions. Progent can help businesses of all sizes to plan or maintain a telecommuter IP voice service that provides the flexibility, transparency and protection required for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to assist organizations tune their existing Cisco IP voice systems to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise telephony capabilities to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia software used across the network. CUCM supports additional mixed media services such as messaging, video conferencing, and team interaction networks. For more information about Progent's CUCM support, refer to Cisco Unified CM consultants.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help your company to maintain your existing CallManager environment or upgrade efficiently to Cisco's current IP telephony products. To learn about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP products, see Cisco CallManager expertise.
  • Cisco IP Gateways enable integration with PSTN networks and with users working outside the corporate perimeter such as telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN architecture to support these VoIP solutions and provide online integration and debugging services.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing an efficient work-from-home environment for your Fort Worth, Texas business, phone 1-800-993-9400 or go to Contact Progent.