UNIX and Linux Support Services
Fort Worth Enterprise and Small Business IT Networks
For small and midsize companies located in Fort Worth Texas, Progent offers support for computer systems powered by UNIX or Linux or for networks that include a combination of UNIX and Microsoft Windows technology. Progent has delivered online support to businesses in every state in the United States. (Refer to Progent's customer recommendations). Progent also can furnish the consultation Cisco CCIE-certified engineers for complex connectivity problems, plus the services of CISSP-accredited security engineers to handle advanced security design and business continuity preparedness.
Progent's remote support services represent excellent value because they have the practical experience and the sophisticated tools to solve most network issues quickly. This lowers direct expenses because service calls require fewer billable minutes. Online support also avoids the cost of sending an engineer to your location. Your company saves even more in incidental costs by reducing or avoiding system downtime and associated losses stemming from business disruption, disgruntled clients, idle workers, and distracted executives.
Progent's pricing policy for online support is structured to get the most out of your network support investment. Progent charges by the minute for telephone-based consulting, so you are charged exclusively for the services that you actually get. In contrast to many online service companies, Progent asks for no startup surcharge or minimum payments. Progent's per-minute billing unit and clean model for pricing eliminate scenarios where quick repairs somehow end up as major tabs. Progent's penchant for dealing with technical issues quickly translates into your company conserving cash.
Progent's Remote Technical Support Technologies
Over the years, Progent has refined a collection of customized technologies and proven methodologies which ensure the maximum level of efficiency for online technical support and troubleshooting for small business computer networks. Progent provides safe Virtual Private Network support for gateways from multiple leading vendors including Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Protected VPN access allows the experts of Progent's remote service group to access your company's system without violating system security.
Progent's advanced technical support reporting application maintains detailed histories describing the service that Progent's customers have been provided. Progent's team engineers have the benefit of the records of all help provided to every client by every Progent engineer. This history of anomalies and repairs is structured as a readily searchable support knowledge base that enables Progent's remote technical professionals to share their knowledge company-wide to make sure that the quality of Progent's technical support grows daily. Progent's high-level certifications and working associations with major industry leaders such as Cisco and Microsoft make available other extensive technical databases and allow priority access to manufacturers' internal product engineers with the result that Progent's remote service experts are able to determine the most efficient solutions promptly.
Get Online UNIX/Linux, Sun Solaris, or macOS and OS X Technical Support from Progent
To get started with Progent's phone support in Fort Worth Texas or to learn additional information about Progent's online support options, contact Progent at
Phone-based Network Support Services Offered Progent
Progent's online technical service professionals have credentials in an extensive array of disciplines. This breadth of IT skills allows Progent's consultants to address virtually any emergency that may take place in a small company information system. Certificates held by Progent consultants in UNIX-family technologies include Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications owned by Progent technical support experts include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, Voice Professional (CCVP), and Design Associate.
To provide assistance to customers with mixed-OS environments, Progent also provides the skills of consultants who have advanced Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager consultants, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional consultants.
Online support services provided by Progent to customers in Fort Worth include:
-
UNIX, Linux, Solaris, and macOS and OS X Expertise
Progent's UNIX/Linux, Solaris, and macOS and OS X remote support services cover a wide array of computer technology including network infrastructure, email solutions, system and process security, UNIX and Microsoft Windows integration, virtual server products for server economization and easy management, and migration from older systems to current Windows or Linux environments. Progent's group-oriented methodology for solving technical issues promotes fast escalation, when required, to engineers with task-relevant expertise to tackle complex scenarios. This expedites repair of critical problems, minimizes lost productivity, and lowers support costs.Progent's UNIX/Linux consultants can offer urgent phone-based help for troubleshooting anomalies within UNIX/Linux systems based on leading derivatives of UNIX including:
- Apple macOS and OS X
- Solaris
- IBM AIX OS
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO
- SGI/Irix
- RedHat Linux
- SUSE
- Debian-GNU
- Slackware
-
Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Problem Solving
The Cisco Certified Internetwork Expert certification is the top accreditation for network professionals, and certifies a consultant's technical knowledge at the master level. Cisco CCIEs know how to deal with the most complex problems associated with network planning, installation, maintenance, protection, and repair. Cisco qualified CCIEs work on a privileged basis with Cisco's internal engineers in isolating problems with Cisco IOS network administration tools and coming up with workarounds or identifying software updates. Cisco CCIEs are an exceptional value since their depth of expertise enables them to find solutions for the most intractable problems quickly. In typical instances, less seasoned service providers can wrestle for hours or days with the same tasks that a Cisco CCIE can fix in a few minutes.
Few service organizations make Cisco CCIEs accessible to support small and medium sized companies. Progent can provide fast telephone contact with a Cisco CCIE so you can get immediate help for severe network infrastructure problems that are impacting worker productivity but are not within the experience of your regular IT support personnel. Progent's Cisco-qualified CCIE engineers can communicate with your computer system using advanced on-line troubleshooting technology in order to perform fast, secure, and affordable diagnosis and repair.
Progent's CCIEs offer consulting for the entire range of Cisco's top-selling selection of infrastructure products including PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM modules, protected high-speed and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, wired and wireless Voice phones and systems, Catalyst switches, plus VPN technology.
-
Certified Microsoft Windows Experts
Progent's Microsoft-premier remote support experts can deliver computer troubleshooting and IT assistance for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your business the expertise of support engineers who can help your company with a broad variety of technology support such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 set up,
MS Exchange 2019 integration,
MS Exchange 2016 Server migration, Microsoft Exchange 2013 integration,
Microsoft Exchange 2010 monitoring and support,
SharePoint Server 2016 migration and hybrid integration consulting,
SharePoint 2019 design and integration, Microsoft Teams consulting, Skype for Business Server planning and deployment support, Lync Server 2013 management and Office Communications Server troubleshooting, Microsoft Forefront TMG administration and ISA Server 2006 migration, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager (SCOM) resource monitoring and reporting,
Project Server and Server Online planning,
SBS Server support, and
Windows 2012 R2 Essentials cloud integration.
Progent in addition offers a broad array of remote desktop consulting and support services including Windows 7 migration, upgrading to 64-bit workstation software, configuring Microsoft Office 2010, and automating PC desktop image creation.
-
CISSP, ISSAP, and CISM Premier System Security Experts
Progent's accredited CISSP, ISSAP, and CISM network security consultants can provide a range of security solutions to bolster the defenses of your UNIX/Linux, Sun Solaris, Apple Mac or Windows environment against assaults or help you to recover quickly after a serious breach. Security consulting services available from Progent cover thorough security evaluation using utilities such as GFI LANguard NSS, AMAP Application Scanner, and products from Metasploit and Netcat; fast cleanup after virus and worm attacks; integrating firewalls; building secure architectures for off-site and mobile connectivity; protecting your messaging infrastructure from viruses, spam and directory harvest attacks; and establishing 24x7 proactive monitoring.
- Hybrid Cloud Solutions
Progent offers expert online support to help businesses of any size connect their information networks with popular public cloud platforms such as Azure and Amazon Web Services. Progent can assist you to plan and manage cost-effective ecosystems that can include Windows and Linux systems and apps in both cloud-based solutions or in hybrid network models that utilize on-premises IT assets along with public cloud services. To assist you to integrate cloud services with networks, Progent offers a range of public cloud migration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud planning and integration consulting. Progent has over 20 years of experience providing high-level consulting support remotely, and Progent can make sure you successfully carry out your cloud migration projects quickly and affordably.
Progent can provide the skills of world-class remote consulting experts for contract projects that small companies often need. Progent's charges for longer-term consulting tasks are set based on the qualifications of the consultants required. Progent's experience with these special areas of computer technology allows customers to complete critical projects within budget and on schedule. Progent's project-based remote engineering solutions include:
-
Call Center Expertise
Progent's Call Center support alternatives for small businesses with networks that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk support services, and Call Center consulting. Progent's Standard Help Desk Call Center support services are a convenient solution for smaller organizations who lack the budget to support an in-house Help Desk Call Center but who want fast response from an effective Help Desk Call Center with professional telephone support plus the available expertise to escalate complex problems to advanced engineers.Progent’s Help Desk sharing services allow your IT organization to share the load for Help Desk services transparently between your IT staff and Progent's large roster of certified technical support engineers and matter experts (SMEs). Progent’s Help Desk sharing service is an advanced service desk solution based on the leading professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Progent's Call Center consulting expertise can support you in establishing an efficient new Help Desk Call Center or improving your existing one, evaluating or customizing Help Desk application software to address the particular needs of your business, or providing occasional phone support staff to supplement your existing Help Desk Call Center resources to handle high-demand scenarios like software migrations, major updates, or installing new business software.
Progent's Call Center team of seasoned information technology consultants provides your clients in Fort Worth Texas fast assistance from a dependable support group with substantial background offering phone support and remote troubleshooting for computer environments that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's mission is to earn the Help Desk recognition as a significant driver of business success, and Progent's policy is to resolve rather than simply document technical problems.
-
Business Applications Services: Education, Development, and Problem Solving
Progent's Applications Experts staff can supply phone-based and in-depth engineering expertise and training in specific business application areas including ERP, MRP, accounting system customization, and CRM. Progent also can deliver consulting, customization, and education for familiar Microsoft applications including CRM, MS Project, Microsoft Word, and Microsoft Office Excel. To find out more concerning Progent's consulting, customization, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.Progent's Apple Mac consultants can nurture the imaginative elements of Mac environments by providing phone-based consulting support and education in imaging, audio, and motion video. Progent's consultants offer expertise in a range of Apple Mac creative tools including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and Adobe After Effects. Progent's Mac experts can also help you with special procedures like capturing or digitizing audio/video or integrating an audio/video production studio.
Online Network Monitoring Support
Progent offers businesses in Fort Worth Texas remote network monitoring services powered by MS Operations Manager IT infrastructure monitoring, enhanced by Progent to suit your environment so your computer maintenance is proactive rather than reactive. By spotting emerging problems before they expand into full-scale emergencies, automated monitoring can ward off disruptive and expensive service crises. Progent can also use system monitoring utilities like Nagios and MRTG to diagnose UNIX, Linux, Solaris, or Apple macOS and OS X systems, Microsoft systems, or systems that incorporate a mix of operating systems.
To contact Progent about emergency phone-based assistance with UNIX, Linux, Sun Solaris, or Apple macOS and OS X computer systems, go to Progent's Urgent Phone-Based Help, telephone
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
| City | Address | Phone | Link |
| Addison | 5080 Spectrum Drive, #1000 Addison, TX 75001 United States |
(469) 317-9411 | Addison Network Support Services |
| Allen | 1333 W McDermott, Suite 150 Allen, TX 75013 United States |
(469) 342-0443 | Allen Network Support Services |
| Arlington | 500 E Front St, #160 Arlington, TX 76011 United States |
(817) 751-7716 | Arlington Network Support Services |
| Dallas | 3710 Rawlins St, Suite 1420 Dallas, TX 75219 United States |
(214) 446-3777 | Dallas Network Support Services |
| Fort Worth | 1617 Park Place Avenue Fort Worth, TX 76110 United States |
(682) 267-0022 | Fort Worth Network Support Services |
| Garland | 675 Town Square Blvd, Suite 200 Building 1A Garland, TX 75040 United States |
(469) 649-1400 | Garland Network Support Services |
| Irving | 5000 Riverside Dr, Suite 100 Bldg 6 Irving, TX 75202 United States |
(469) 565-9652 | Irving Network Support Services |
| Plano | 5700 Granite Pkwy, Suite 200 Plano, TX 75024 United States |
(469) 929-2939 | Plano Network Support Services |
| Southlake | 550 Reserve Street, Suite 190 & 250 Southlake, TX 76092 United States |
(817) 756-6968 | Southlake Network Support Services |
An index of content::
Online Technical Support SQL Server Reporting Services
Remote Technical Support Microsoft SQL Server 2019
Progent’s Microsoft certified professionals can provide small and medium size businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis platform that enables the speedy creation of enterprise-class business programs that can give your business a competitive edge. SQL Server provides built-in support for XML and can query across the Internet and beyond the corporate firewall. In addition to offering expertise, maintenance and problem solving services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT system. Progent can also help you migrate from earlier editions of SQL Server to Microsoft SQL Server 2005.
Microsoft Exchange Server 2010 Migration Consultancy
After Hours Exchange Server 2010 Upgrade Professional
Progent's Microsoft-certified network experts can help you to assess the benefits of Exchange 2010 for your business and can assist you to design and implement a smooth migration to Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2007 that will offer quick return on investment by improving your productivity, lowering the cost of equipment and support, simplifying management, and consolidating your vital communications platforms.
Google Cloud Compute Engine solutions Consultant
Consult Google Cloud GKE
Progent offers cost-effective remote and on-premises support to assist organizations of any size to migrate all or part of their critical network resources to Google Cloud Platform (GCP). This can save management hassle and equipment costs and allow access to Google's cutting edge machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security.
Open Now Meraki Outdoor APs Computer Consultant
Meraki Wi-Fi AP Management Support
Progent's Cisco-certified wireless networking consultants offer online and onsite consulting and troubleshooting services to assist your organization to plan, install, administer, tune, and debug Wi-Fi deployments that incorporate Cisco's Meraki access points. Progent's consultants can also assist your organization to plan and implement hybrid environments that integrate on-premises and cloud-based resources and that deliver seamless connectivity, advanced protection, unified management, and consistent operation for all your wired and wireless devices.
SQL Server 2016 Stretch Database Technical Support
Urgent SQL Server 2016 and Amazon Marketplace Web Service Remote Support
Microsoft SQL Server 2016 introduces major improvements in speed, capacity, security, availability, BOYD integration, and built-in business intelligence. New features include PolyBase for handling structured and unstructured databases in one appliance for big data applications, Jason integration, Row-level Security, Mobile Report Publisher, and seamless control over local and cloud-based resources. Progent's Microsoft-certified consultants can deliver online and on-premises support to help businesses of all sizes to deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and SCOM.
Tracking Service Costs Technology Consulting Services
Service Database Remote Troubleshooting
Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all delivered support activities. Unlike some independent consultants or small support organizations who offer scant documentation or details of tasks performed, every service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the support reports sent by every consultant to each customer. The discipline of detailing and archiving service activity results in more efficient service and eliminates a slew of typical misfortunes such as when a support customer is effectively held captive to a consultant who won’t release vital service information.
domain expiration management Services
Best Specialist ProSight domain expiration management
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard information related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSL certificates ,domains or warranties. By updating and managing your IT documentation, you can eliminate up to 50% of time spent searching for critical information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you’re making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it.
Award Winning Microsoft Exchange Remote Troubleshooting
Exchange 2013 DLP Professionals
Exchange Server 2013 includes major enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers powerful innovations as well as a redesigned structure. These improvements affect key areas like manageability, high availability (HA), security and compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential business benefits of migrating to Exchange Server 2013, create a cost-effective test and rollout strategy, and educate your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide affordable online consulting and support and management services for Microsoft Exchange 2013.
Monitoring and Reporting Setup and Support
Monitoring and Reporting Outsourcing
Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, enhancing and troubleshooting SCOM solutions and offer organizations of any size expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs based on industry best practices for monitoring network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can provide fast remote or onsite technical support to help you to fix critical issues uncovered by SCOM 2012.
Aironet 1700 Access Point Technology Consulting
802.11ac Access Point Technical Support
Progent's Cisco-certified Wi-Fi integration consultants can help organizations to deploy, manage, and troubleshoot Cisco wireless devices including Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
SQL Server 2019 R Services Online Help
SQL Server 2019 and Amazon Marketplace Web Service Integration
Progent's Microsoft-certified SQL Server 2019 consultants can help you to evaluate the advantages for migrating to SQL Server 2019 and can deliver rapid remote or onsite contact with experts in solution design and integration, software programming, database administration, and cybersecurity.
ASA 5500-X Firewall with Firepower Onsite Technical Support
Top Cisco AnyConnect Network Consultants
Progent’s Cisco-Certified network experts offer experienced PIX Firewall consulting services covering design, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector threat protection, and safe access services. Extending from compact, plug-and-play desktop appliances for small offices and home offices to modular gigabit products, Cisco PIX firewalls offer a healthy level of protection, performance and availability for business environments of all sizes. PIX firewalls are build around a hardened, purpose-built operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and connectivity services, including powerful application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive management solutions. Progent’s network consultants can help you choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
prime infrastructure Remote Consulting
Urgent Configuration 2500 Wireless Controller
Cisco's Catalyst family of wireless controllers streamline the administration of Wi-Fi networks by unifying the configuration and control of Wi-Fi APs, optimizing wireless performance by reducing the impact of RF congestion, enhancing wireless uptime with rapid auto-failover, and hardening data security by detecting cyber threats and analyzing traffic content based on user class and location. Progent can help your business to configure Cisco Wi-Fi controllers to manage wireless LANs of any size. Progent can assist you to administer and debug your current Cisco Wi-Fi solution or implement a smooth transition to Cisco's modern wireless controller technology.
Microsoft Certified Partner Exchange 2019 Hybrid Deployment Professionals
Exchange 2019 and Windows Server Core Remote Troubleshooting
Progent can help you in any facet of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 for hosting Exchange; designing HA architecture for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V virtualization; setting up hardware load balancing (HLB); configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and setting up Outlook clients.
Consultant Prices Tech Outsourcing
Consulting Hourly Price Systems Engineer
Progent's pricing model is to charge for online support and in-person visits per minute. As a result, you are charged only for received support. Progent does not impose a higher rate for after-hours or priority support, and inside California or in areas where Progent provides on-premises service, Progent does not charge for travel time except for urgent calls where on-site time is less than 4 hours. Also, Progent applies no initialization fee and asks no retainer for services delivered during normal business hours. Many service organizations impose substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity avoids large bills for fast fixes so you won't be forced to allow less critical problems to stay unaddressed.
Troubleshooting ProSight Remote Infrastructure Monitoring
Specialist ProSight Remote Network Infrastructure Troubleshooting
Progent’s ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller businesses to map out, monitor, reconfigure and debug their connectivity appliances such as routers, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network maps are kept updated, captures and manages the configuration information of virtually all devices on your network, monitors performance, and generates alerts when issues are detected. By automating complex network management processes, WAN Watch can knock hours off common chores like network mapping, expanding your network, finding appliances that require critical updates, or isolating performance bottlenecks.
Emergency Telepresence Remote Troubleshooting
Remote Troubleshooting Cisco VoIP phones
Progent's CCIE-certified networking experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Microsoft Certified Windows 2003 Cluster Server Remote Troubleshooting
Microsoft Windows Cluster Technical Consultant
Progent offers Windows 2003 Cluster Server consulting to help your company deploy non-stop server clusters designed to deliver 24x7 operation. Clustered Windows servers for fault-tolerant networks include Windows 2003 Cluster Server, SQL Cluster, and Exchange Cluster Server. By helping you plan zero-downtime clustered server solutions around Microsoft Windows Server Cluster 2003, Progent’s Premier Windows engineers make sure that your non-stop clustered servers are set up to maximize the business value of your IT network.
SonicWall NSA 9650 Firewall Auditing
SonicWall Ransomware Protection Firewall Setup
Progent's certified SonicWall firewall consultants can help you integrate, maintain, and troubleshoot SonicWall firewall products including the newer SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified cybersecurity experts can help you incorporate SonicWall firewalls into an end-to-end security plan and design security into your business operations.
Network Knowledge Transfer
24-7 Network Training
Progent practices information transfer from Progent's support experts to clients. By teaching clients to deal with technical issues that are within their comfort zone, Progent can concentrate on providing high-value services where Progent has little competition. Mid-size companies who utilize familiar independent service providers or who maintain in-house IT personnel benefit when Progent passes on knowledge about critical technology and proven processes to make their networks more robust, secure, and productive.
Emergency Exchange 2016 Upgrade IT Services
Consulting Services Microsoft Exchange 2016 Upgrade Planning
Progent can help your business in any and all phases of your upgrade to Microsoft Exchange 2016 such as designing HA system topology for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Meraki Wave 2 Wi-Fi Access Point Support and Integration
Consulting Meraki Wave 2 AP
Progent's Meraki wireless AP experts provide remote and onsite support to help businesses of all sizes to plan, deploy, manage, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can help your business to set up and manage Meraki-based wireless networks for sites that range from a telecommuter's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology including Catalyst and Nexus switches, ASR routers and firewalls to build a seamless ecosystem that delivers the same access, responsiveness, security compliance, manageability and availability for wired and wireless clients irrespective of their mobility or computing device.
Shared Support Desk Technical Support
Supplemental Call Center Support Outsourcing
Progent’s Shared Call Center service allows your IT organization to share the load for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of veteran desktop support technicians and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced service desk solution built around the leading shared professional services automation platform for handling service requests, ticketing, ownership, progress tracking, and metrics.
ProSight Remote Infrastructure Management IT Consultant
Computer Consultants ProSight Automatic Network Mapping
ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller businesses to diagram, monitor, optimize and troubleshoot their networking appliances like switches, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are kept current, captures and manages the configuration information of virtually all devices connected to your network, tracks performance, and sends notices when potential issues are detected. By automating time-consuming management activities, WAN Watch can knock hours off ordinary tasks like network mapping, expanding your network, locating appliances that require critical software patches, or resolving performance bottlenecks.
CIO Outsourcing
CIO Support Services
Progent can provide small businesses with an IT management expert who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can provide strategic direction to help you integrate appropriate IT products to enhance business processes so they align more closely with your business goals. Your business can develop and implement a well conceived IT strategy without incurring the cost of a full-time senior IT executive.
Exchange Server IT Services
Urgent Exchange 2007 Technical Support Services
Progent's Microsoft-certified consultants have 20 years of experience designing, installing, and supporting messaging solutions for clients in the and across the United States. Progent provides economical Microsoft Exchange Servers consulting support to ensure that your email system offers compliance, high availability, easy access for remote and mobile users, time-saving administrative utilities, and seamless integration with telecommunications. Progent provides expertise and support services for Exchange 2016, Microsoft Exchange 2013 Server, Microsoft Exchange 2010, Exchange 2007, Exchange 2003 Server, and Exchange 2K. Progent can also assist small or mid-size businesses to migrate to MS Exchange 2016 Server or Microsoft Exchange 2013.
Desktop VPN Computer Companies
Biggest Mobile Laptop Migration Company
Progent's remote connectivity and wireless synchronization experts can help your business to plan and configure secure access solutions for off-site desktop PCs, notebooks, and wireless handhelds so they work seamlessly with your IT network, allowing your business to optimize the productivity of your remote workforce.
Microsoft SBS 2011 Online Support
Emergency Small Business Server 2011 Integration Support
Microsoft Small Business Server is a low-cost collection of essential servers that provides the foundation for a feature-rich but manageable IT network. The integration demands of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires a network consultant with hands-on expertise and extensive experience in designing and implementing effective and comprehensive business technology systems. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This experience assures you success in installing, administering, and troubleshooting IT solutions powered by the SBS line of servers and applications.
Immediate SCCM 2012 Application Deployment Support Services
System Center 2012 Configuration Manager Remote Support Services
Progent's Microsoft-certified consultants can help your business to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to SCCM 2012 from a legacy device management platform or assist you to modify your existing SCCM 2012 ecosystem to accommodate your changing IT requirements. Also, Progent can help you to build an infrastructure that takes full advantage of SCCM 2012 by delivering advanced consulting support for associated Microsoft platforms such as ADDS, SQL Server and SQL Server Reporting Services, and IIS.
CRISC Certified Risk and Information Systems Control Analyst Engineer
CRISC Certified Network Risk and Information Systems Control Architect Specialists
Progent can provide the services of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management (ERM) solution following best practices identified by CRISC and crafted to align with your organization's risk tolerance, business objectives, and budgetary guidelines.
Expert Microsoft Certified Project Methodology Computer Support Company
Microsoft Certified Expert Project Methodology Small Business Network Consulting Companies
In performing IT tasks for corporate customers, Progent follows a phased methodology driven by defined milestones so as to meet financial, scheduling and technical goals while reducing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management standards based on the leading practices described by the Microsoft MSF methodology which includes requirements definition, architecture proposals, pilots, design adjustments, and professional implementation. All facets are documented to provide a comprehensive summary of IT services delivered and to help in ongoing system maintenance.
Microsoft Windows 8.1 Upgrade Support Team
Support Organization Windows 8.1 BitLocker
Microsoft Windows 8.1 is engineered to power devices from smartphones and slates to power-user desktops. A wealth of new and improved capabilities, including touch screen interface and signature live tiles GUI, offer a wide selection of advantages for organizations who know how to put them to work. Progent's Microsoft-certified experts can assist get your organization up to speed with Windows 8.1 and show you how to gain maximum business advantage from the operating system's many new and enhanced technologies.
Integration Support Exchange Server 2000
Microsoft Exchange 2000 Upgrade Remote Consulting
Progent is among the most qualified network support firms for creating e-mail solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small companies derive all the advantages of Microsoft Exchange Server 2000 under typical situations including upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.
24-7 Support and Integration Exchange Server 2003
Biggest Exchange 2003 Server Upgrade Computer Consulting
Progent's Microsoft-certified engineers provide technical help and IT consulting services for Microsoft Exchange Server 2003, Microsoft Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's upgrade, configuration, administration, and troubleshooting expertise for Microsoft Exchange Server include system design, deployment, project management, onsite and remote technical support, Help Desk Call Center support, expert security consulting, and full-service network management outsourcing.
Select Topic: