Remote server management cards offer network managers complete control over a server without the requirement for an on-site visit. Using these management cards, all console screen information plus keyboard and mouse functionality are transferred to an off-site session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to plan, deploy, and manage a high-availability company network that includes remote server management cards and Progent can use these remote management cards to deliver efficient off-site technical help. Progent is familiar with a number of remote management cards such as Aten remote management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon remote management cards.
The CISA credential is a prestigious qualification that represents expertise in IS security auditing. Certified by ANSI, the CISA accreditation has candidates undergo an extensive test administered by the ISACA international professional association. Progent can provide the services of a CISA-Premier Cybersecurity audit professional trained to help companies in the fields of IS audit process, information technology enforcement, systems and infrastructure lifecycle, IT support, protection of information resources, and business continuity preparedness.
Progent's Wireless Consulting Services provide a convenient, economical way for businesses of all sizes to deploy, manage, monitor and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent is among the most experienced network support firms for designing email solutions based on Exchange 2000. Progent specializes in helping small and mid-size companies get the full advantages of Exchange 2000 under typical situations such as updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and outsourcing your Exchange 2000 Server support.
Progent's ProSight family of managed IT services are intended to offer businesses who maintain small internal IT support staffs with low-cost access to world-class management tools and technical expertise. Advantages of Progent's ProSight line of managed services include flat-rate network management costs, smart automation of common management processes, ongoing adoption of the latest technology, graceful transition from older systems to up-to-date solutions, improved fit between computer technology with business goals, access to seasoned IT consultants, and freeing up management to concentrate on business rather than fast-evolving computer technology.
Progent's Microsoft certified consultants offer a range of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP is a financial and business analysis tool based, like all Microsoft financial tools, on the scalable and familiar platform of Windows technology. Microsoft Dynamics GP offers an affordable tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to install and configure, and with its modular approach you can license only the functions you currently require, with the ability to add clients and enlarge functionality in the future. Progent's Dynamics GP/Great Plains consulting engineers can show you how to deploy, configure and manage the current version of Dynamics GP or upgrade efficiently from an older edition.
Progent can help you with any aspect of Microsoft Azure integration including requirements definition, prerequisites evaluation, solution design, pilot testing, deployment, centralized administration, performance tuning, license management, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can help you to set up and troubleshoot firewall appliances and VPN tunnels so that your clients can securely connect to Azure-based services, and Progent's Microsoft-certified consulting experts can help you integrate key Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help your organization to create a hybrid cloud ecosystem that seamlessly combines on-premises datacenters with Azure resources.
Progent is one of the most qualified information technology consulting firms for creating e-mail solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size businesses get the full advantages of Microsoft Exchange 2000 under typical scenarios including upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server administration.
Progent's Reseller Program for IT Service Firms lets you use Progent's information technology engineers while retaining your own service brand as a seamless arm of your network services team.
Progent offers national online phone support and troubleshooting services for businesses that run Apple Mac OS X networks or whose IT systems include a mix of Apple macOS and Mac OS X with Microsoft Windows technology. Progent's experts offer macOS and Mac OS X clients a variety of IT services such as desktop assistance, migration to the latest version of Mac OS X from earlier versions of Apple macOS and OS X, plus expertise with Mac application software. Progent can also assist your business with Apple iPhone and Apple iPad integration and management, or moving to Apple's iCloud services. Online network consulting provides maximum leverage for your IT budget by preserving user productivity and limiting the hours charged for network repair services. Advanced remote support tools and skilled technicians and consultants allow Progent to handle most IT problems without wasting time and expense by traveling to your site. In most of situations your network issues can be dealt with over the phone or through a combination of phone support and online connectivity. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA and CISM premier security specialists to assist with the toughest system problems.
Progent has two decades of experience assisting small and medium-size companies to plan, deploy, tune, manage, and debug IT networks that support telecommuters.
Windows Server 2008 represents a major advance in making information networks more protected and available, simpler to virtualize and administer, higher performing, and able to provide a better environment for web hosting and development. Progent can assist your company benefit fully from the improvements incorporated into Windows Server 2008 by delivering consulting, support, education, temporary staffing, network monitoring, and security services.
Progent's managed services for software and firmware patch management offer organizations of all sizes a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and tracking updates to your virtual and physical; servers, endpoints printers and scanners, infrastructure appliances like switches and Wi-Fi access points, and IoT devices such as sensors and robotics.
Progent's CISSP-certified network security experts can assist organizations of all sizes with any aspect of IT security. Progent can create cost-effective cybersecurity systems that protect a small business from modern malware attacks or Progent can design, deploy, and monitor an end-to-end security environment for hybrid networks that support local, remote, and mobile users sharing IT resources spread across multiple physical datacenters and various clouds.
Progent's Microsoft-certified consultants have 20 years of background planning, installing, and maintaining email solutions for companies in the and throughout the U.S. Progent provides economical Microsoft Exchange Servers consulting support to make sure that your email environment features protection, high availability, easy access for off-site and wireless users, time-saving management tools, and productive integration with telecommunications. Progent provides expertise and integration services for Microsoft Exchange 2016 Server, Exchange 2013, Exchange 2010 Server, Exchange 2007, Microsoft Exchange 2003 Server, and Exchange 2K Server. Progent can also assist small or mid-size businesses to migrate to MS Exchange 2016 Server or MS Exchange 2013 Server.
Nagios and MRTG are powerful, Open Source monitoring utilities that run with the Linux OS and can be deployed to analyze UNIX/Linux environments, Microsoft Windows networks, or mixed-OS networks in which the Linux OS and Windows run side by side. The Nagios monitor lets network managers to track network services such as SMTP, HTTP, SSH, and NNTP. Multi Router Traffic Grapher allows you to track the bandwidth through SNMP-enabled network devices including servers, routers, and switches. Progent's network integration engineers can help you utilize both these programs to streamline and repair your computer network.
SQL Server 2014 incorporates major enhancements in key areas including performance, availability, compliance, and cloud integration. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that operates transparently across all workloads including Online Transaction Processing, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and onsite services such as planning, deployment, administration, remediation, and application development expertise to enable organizations of any size to achieve fast return from their SQL Server 2014 deployment.
If your company network combines Linux platforms with Microsoft Windows, Progent can help you to integrate your servers into a unified environment that permits all your OS platforms to coexist for simple management, seamless dataflow, high reliability, enhanced performance, and strong security. Progent's Linux and MS Windows integration support services include network infrastructure integration and service, support for Windows services for UNIX, online network monitoring and administration, remote technical help and troubleshooting, in-person technical support, and Helpdesk outsourcing.
Cisco has developed a full product line of routers that includes appliances designed to provide the security, performance, and availability required by organizations from small businesses to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved reliability and network availability. Progent can help you select and configure Cisco routers to build a solid foundation for your network and to make it economical to grow as you add new users, open new offices, deploy new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent can provide help with a variety of routers based on the Cisco IOS platform, including Cisco's 800 series of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Routers.
Progent's wireless site survey and predictive modeling help you to design, deploy and troubleshoot a Wi-Fi network optimized for your environment, offering you a WLAN that delivers the reception, performance, density, Quality of Service, data protection, and roaming ability your business requires. Wi-Fi site survey services from Progent include remote predictive modeling for planning a wireless network and on-premises site survey services for confirming, optimizing, and troubleshooting a functioning Wi-Fi network.
Progent's Duo services incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity confirmation with iOS, Google Android, and other personal devices.
Progent can assist you in any and all phases of your migration to Exchange Server 2016 including designing high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; specifying storage requirements for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent's compensation structure is built on contribution, so similar to being an independent contractor, your income is entirely driven by your work effort. Some Progent support staff focus on lifestyle issues and choose to work at an easy pace, using our self-determined schedule to pursue individual enthusiasms such as hiking, car racing, skiing, fishing, travel, or spending free time with family and friends. Others use the opportunity to make big bucks through hard work and extended hours. Progent completely encourages both ends of the spectrum and any point in the middle.
Microsoft Lync 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, and both VoIP and PSTN voice communication. Lync 2010 can enhance the capability of Microsoft Exchange, SharePoint Server and Office desktop or Microsoft 365 and simplify administration via integration with Active Directory. Lync 2010 can also cut expenses by eliminating VoIP equipment and subscription fees, PBX systems, or legacy video conferencing solutions. Progent's Microsoft-certified unified communications experts can provide remote and on-premises support services to help your company to maintain and troubleshoot your existing Lync 2010 deployment or evaluate the advantages of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also help you to plan and execute an efficient Skype for Business migration or a migration to Microsoft Teams.
Progent's Cisco-Certified technology experts provide professional PIX Firewall consulting services encompassing architecture, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack protection, and safe connectivity services. Extending from compact, plug-and-play desktop devices for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls provide a sensible combination of security, performance and availability for business networks of all sizes. PIX firewalls are based on a proven, specially designed platform, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and networking services, including advanced application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and flexible management tools. Progent's Cisco consultants can show you how to select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent provides technical services for mid-size businesses who have 100 to 250 system users. The mid-size business or office has traditionally been an overlooked part of the market for IT support services. The overhead and support delivery practices of major outside service firms make them excessively costly for the typical mid-size business or small medium business (SMB), which usually relies on a minimal information technology budget with which to support an IT network whose complexity and sophistication are often similar to the networks of far bigger enterprises. Progent's support delivery model, which takes great advantage of online service, virtual office infrastructure and proactive network monitoring, dramatically reduces the network maintenance costs of a small-medium business while providing the mid-size organization with big-company service from certified, world-class experts knowledgeable in a broad range of midsized business technologies. If your medium size organization or small business is looking for the quality of network support needed for a medium size organization without paying enterprise costs, you need Progent.
Progent's experienced ransomware recovery experts can help your business to reconstruct a network victimized by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or Locky.
SQL Server 2014 incorporates major enhancements in key areas such as performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works transparently across all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and on-premises consulting services that include system design, configuration, management, troubleshooting, and software development services to enable businesses of all sizes to realize maximum business value from their SQL Server 2014 deployment.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad experience developing Microsoft-based security designs for information systems with many sites, mobile workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small company plan and deploy a configuration of ISA Server 2004 that supports your information security needs without limiting your productivity.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost compared to Cisco's popular ASA 5500-X firewalls and include centralized management and automation of advanced security features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to plan and carry out a smooth upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's cloud-based services to build and centrally manage network ecosystems that span local offices, data centers, and cloud resources.
Progent's certified SQL Server programmers and database administrators can provide online expertise to help organizations of all sizes to build, administer, and troubleshoot applications based on the Microsoft SQL Server RDBMS platform and Microsoft's .NET framework. Progent's SQL Server consultants can provide help with any phase of the application life cycle in solutions that range from small office databases to N-tier VLDB applications and data warehousing.
Progent provides nationwide remote phone support and consulting services for businesses that operate Apple macOS and OS X environments or whose information systems feature a mix of Apple Mac and Microsoft technology. Progent's consultants can provide Mac users a range of services such as desktop assistance, upgrading to the most recent version of macOS from earlier editions of macOS or OS X, plus help with Mac applications. Progent can also assist you with Apple iPhone and iPad synchronization and troubleshooting, or migrating to iCloud. Online technical support provides optimum leverage for your IT dollar by protecting client efficiency and limiting the time charged for computer repair services. Sophisticated remote access technology and experienced service specialists and consultants allow Progent to solve most IT issues without squandering time and money by traveling to your location. In the vast majority of situations your network problems can be dealt with by telephone or via a combination of telephone support and online network analysis. Progent can offer the services of Cisco CCIE infrastructure engineers and CISSP and ISSAP certified security specialists to help with the most challenging system issues.
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development system and can create or update .NET apps rapidly and at low cost.
Progent can assist your organization to design an upgrade to Teams from Skype for Business and configure, manage, and troubleshoot a cloud-based or hybrid deployment of Microsoft Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
Even if your business has a minimal computer support group and a limited technology budget, your information system can still have the same high reliability and responsiveness that once required a substantial internal service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-certified network consultants, the latest system management products for 24x7 monitoring and alerts, and economical service programs such as a help desk service to keep your vital business applications and hardware operating.