Progent offers affordable online and onsite support to assist businesses of any size to move any portion of their critical network infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment costs and allow the use of Google's cutting edge machine learning technology. Progent can assist you with every phase of Google Cloud Platform integration including needs analysis, readiness assessment, system design and review, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.
Small to middle size companies can now get all the advantages of Microsoft System Center Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco certified IT consulting experts. With Progent's economically priced IT support programs, mid-size organizations can select a basic co-sourcing package based on System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide small and midsize company information systems enterprise-class reliability, protection and performance.
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size company deploy and support Cisco's security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to administer and provide the versatility to expand with your growing business requirements. Progent's Cisco-Premier network experts are familiar with Cisco's comprehensive line of products targeted at preventing information theft, virus and worm outbreaks, Denial of Service attacks, and other security risks to your information system. Progent can show you how to deploy Cisco technology to get secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control framework for user authentication, permissions, and accounting from an easy-to-use Web interface.
Progent's wireless site survey services assist you to design, deploy and debug a Wi-Fi network customized for your facilities, providing you a wireless solution that has the reception, performance, density, Quality of Service, security, and hand-off capability your company requires. Wi-Fi survey services from Progent include remote predictive analysis for planning a wireless network and onsite survey services for confirming, tuning, and troubleshooting a functioning Wi-Fi network.
Progent's data protection experts can assist you to create, deploy and manage a backup plan built around MSP360 Backup technology to protect your resources hosted on any major public cloud. Progent offers monitoring and management to prevent data loss resulting from human miscues, system error, malicious insiders, and external assaults such as ransomware.
Progent makes use of the Flexential Tampa data center mainly to deliver private cloud hosting. Progent maintains a team of IT experts located in the Tampa area, and Progent can also provide remote support from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware specialists, and senior DRBC preparedness experts. Progent can also assist your business to design and carry out a migration to the Flexential facility with services like designing solution architecture, specifying hardware, system configuration and validation, troubleshooting, streamlining remote management, and training your IT support team.
Progent's Microsoft-certified ISA Server 2004 consulting experts have extensive backgrounds with Internet Security and Acceleration Server developing ISA Server-based security installations for IT networks with many offices, remote workers, and line-of-business web applications. Progent's Microsoft Firewall experts are available to help your small business in designing and implementing an installation of ISA 2000 Server or ISA 2004 Server that meets your information protection requirements without adversely restricting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date versions of Internet Security and Acceleration Server.
Ubiquiti's UniFi family of Wi-Fi products includes indoor and outdoor Wave 2 access points, WiFi 6/6E and WiFi 7 APs, security gateways, managed switches, IP phones, and cameras. Progent can provide the skills of veteran Wi-Fi consultants who can assist your organization to assess the benefits of Ubiquiti's UniFi products for your business and assist you to plan, deploy, administer, and maintain your UniFi ecosystem.
Progent's Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk services transparently between your IT staff and Progent's nationwide pool of certified technical support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the leading shared PSA platform for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Progent's experts can provide macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Mac integration with Windows networks, Entourage and Exchange Server help, security services, and custom training. Progent can help clients to migrate to macOS from Mac OS X or other earlier versions of OS X and Progent can provide expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone support and iPad synchronization, or moving to Apple's iCloud. For computer environments built solely on macOS or OS X or for networks with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of designing, integrating and maintaining a network infrastructure that is reliable, secure, efficient and able to achieve your company's business goals.
Progent can provide affordable online access to engineers with expertise in a wide array of products and services that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux servers and desktops as well as laptops and handhelds. Progent offers help for all major data protection platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Software, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent can assist your company to implement, enhance, or troubleshoot backup solutions for a range of topologies such as on-premises, edge to datacenter, cloud, or hybrid.
Progent's Technical Response Center offers nationwide extended hours remote troubleshooting for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers provide after-hours phone support and online secure network connection to troubleshoot and repair network problems rapidly and affordably. The breadth of technical expertise available from Progent's staff of nationwide service professionals makes it possible to escalate even the most difficult problems to appropriate specialists as required. For critical problems, the Technical Response Center tries to answer your request for service in less than one hour.
Progent's certified consultants provide technical support and network consulting services for Exchange 2003 Server, Windows Server 2003, and for the entire line of Microsoft Servers. Progent's upgrade, integration, management, and support services for Exchange Server 2003 include system design, installation, documentation, local and remote troubleshooting, Help Desk Call Center support, expert security evaluation, and comprehensive network management outsourcing.
Progent is a Microsoft Certified Partner with accredited competencies such as Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who earn the top customer endorsement and are afforded the tightest working relationship with Microsoft. The knowledge, skills, and dedication needed to earn the level of Microsoft Certified Partner benefits Progent's customers by allowing Progent to provide your business more complete support for your IT system.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Microsoft SQL Server 2005 offers powerful, standardized tools to IT experts as well as to information workers, lessening the difficulty of designing, integrating, managing, and using enterprise information and analytical programs on platforms ranging from handheld devices to corporate information networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for a network consulting firm with hands-on expertise and wide knowledge in planning and building information-based, comprehensive business IT applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
SQL Server 2005 offers powerful, familiar tools to IT experts as well as to network users, lessening the difficulty of designing, integrating, managing, and using enterprise data and database programs in environments ranging from handheld devices to enterprise data systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require an IT consulting firm with real-world experience and wide knowledge in designing and deploying data-driven, comprehensive business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent's Microsoft certified support team can help you design and implement a smooth in-place Microsoft Exchange 2003 migration plan that minimizes network disruption, reduces long-term service requirements, and makes your Exchange Server 2003 easy to administer. For complex multiple server or multi-location migrations, Progent offers the experience to finish your move quickly and affordably. Progent's Exchange 2003 support, troubleshooting, and consulting offerings include expertise with the configuration of third-party add-ons to Exchange Server 2003 that are in keeping with your business goals.
Progent's work environment will make you a more capable consultant by improving your information technology knowledge and boosting the loyalty of your clients. Progent delivers this commitment by attracting the top professional talent for you to operate with, offering an advanced network and communications infrastructure, running proprietary software tools to deliver the highest quality of support, and by optimizing proven operational structures for attracting and keeping clients.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide centralized control and world-class security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The Cloud Protection Layer acts as a first line of defense and blocks most threats from reaching your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a deeper layer of analysis for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter.
Microsoft Systems Management Server 2003 provides added capability for change and configuration management of Windows-based networks via SMS Feature Packs. Feature Packs lower the overall operational expense of managing and deploying software products by making it simpler to copy system images, control mobile devices, and run management tools. In addition to alerting you about ways to cut management expenses by installing SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and perform IT tasks involving processes that Feature Packs are intended to streamline. Progent's adoption and update services can lower cost and reduce business disruption as you transition to new operating systems and applications. Progent's wireless consulting experts can help you define sensible procedures and standards to manage handheld computers and intelligent portable communication devices so your mobile workforce remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you develop a security strategy that includes policies, procedures and technologies to keep your IT computer system protected.
Progent's Microsoft-certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, develop test environments and rollout plans, tune your infrastructure for on-premises, multi-site, cloud-based, and hybrid datacenters, educate your IT support team, create an enterprise-wide security strategy, automate network administration, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
Progent can assist you to understand the wealth of subscription plans offered with Microsoft 365, formerly branded Office 365, and configure your information network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-platform environments that include Windows, macOS or OS X, and Linux software. Progent can also assist your business to build and maintain hybrid solutions that transparently integrate local and cloud-based products and services.
Progent's Cisco CCIE network experts can assist your business to configure, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco IP phone support, and CUCM/CallManager software support.
Progent delivered a wireless networking environment that enabled a school to increase efficiency and avoid the recurring expense of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is designed for connecting remote sites up to 2.5 miles apart and can extend to even greater distances. This wireless alternative offered improved bandwidth and dependability than simply amplifying the 802.11b network, and since it uses the 5.8Ghz spectrum it offered protection against local interference.
Progent's Microsoft-Premier SQL Server engineers offer a range of support services to help small and midsize businesses to design, install, administer, and troubleshoot MS SQL Server 2008 solutions in order to get the maximum strategic advantage from Microsoft's state-of-the-art RDBM platform. In addition, Progent offers expertise for network architecture, enterprise-wide protection, and software programming to increase the strategic advantage of your SQL Server 2008 investment.
Our compensation structure is built on contribution, so similar to working as a freelance contractor, your income is directly driven by your generated revenue. Some of our consultants stress quality of life and elect to consult at a more relaxed pace, utilizing our flexible schedule to follow personal pursuits such as hiking, car racing, skiing, fishing, travel, or sharing private time with family and friends. Other consultants use the opportunity to make big dollars through lots of work and extended days. Progent fully supports either side of the spectrum and any point in the middle.
Microsoft SQL Server 2014 incorporates significant improvements in key areas including performance, availability, security, and cloud integration. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that works transparently across all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and onsite services such as planning, configuration, administration, remediation, and application development services to enable businesses of any size to achieve maximum business value from their SQL Server 2014 deployment.
Progent's Microsoft certified consultants can provide remote and onsite consulting services to assist you to administer, maintain, and troubleshoot computers powered by Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, security and compliance, backup and restore, online access, mobile device integration, Wi-Fi configuration, and 24x7 system monitoring and alerts.
CISSP Certified Expert Microsoft Access application programming Services Development Firms ASP
Progent's expert programmers, relational database architects, and program managers can help large businesses to carry out development programs for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned program managers for high-level planning and program co-ordination or Progent can help clients fill in expertise gaps by providing database designers and software programmers experienced in developing line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist businesses to incorporate SharePoint with additional data sources like Microsoft SQL and Excel to create data-intensive intranets and portal sites. Progent also can provide experience with multiple web development tools and can help clients to create, expand, troubleshoot, or port web-based applications to utilize the most current web technology.
Nagios and MRTG are useful, Open Source monitoring utilities that operate on the Linux OS and can be deployed to analyze UNIX networks, Microsoft Windows networks, or multi-platform environments in which the Linux OS and Microsoft Windows coexist. Nagios allows network managers to track system services such as SMTP, HTTP, FTP, and PING. Multi Router Traffic Grapher permits you to graph the bandwidth through SNMP-enabled network appliances such as processors, routers, and switches. Progent's system integration consultants can assist you to utilize both these programs to streamline and repair your system.
Stealth penetration checking is an important part of any overall network security plan. Progent's security professionals can perform thorough intrusion tests without the knowledge of your organization's internal IT resources. Stealth penetration checking shows whether current security defense systems such as intrusion incident warnings and event history monitoring are correctly set up and actively observed. Progent can implement continuous automatic penetration testing to define your internal and external attack surface and to detect ways that vulnerabilities, improper configurations, stolen credentials, uninstalled patches, and ill-advised IT product defaults can be combined by threat actors into the multi-vector attacks typical of the latest versions of ransomware.
Remote continuous monitoring, automated alerts, and periodic reports are vital to preserving the health of your network and avoiding preventable and costly downtime. Remote Monitoring and Management (RMM) technology has progressed to the point that businesses of any size can afford a level of protection that was once reserved for large enterprises. Progent offers a variety RMM options available as economical services created to assist you to detect and resolve a an array of network problems before they can disrupt your business.
Progent's staff of Microsoft and Cisco Premier experts average longer than ten years of real-world professional background, at the front lines of IT support, executing a broad variety of IT projects for an extensive mix of clients. Every Progent consultant shares a proven collection of personal best practices which are incorporated into company-wide best practices training that Progent instills in its support personnel. This ensures that you get not just world-class technical help, but also a support engineer with field-tested approaches for applying technical knowledge to fix real-world IT problems rapidly.
Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to design specialized line-of-business programs and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Dynamics GP reporting services can help you design reports that allow you to analyze your business more effectively, turning raw data into useful understanding of your business.
Progent's Technical Response Center provides low-cost national after-hours online assistance for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service professionals provide extended hours telephone support and online secure network connection to troubleshoot and repair network problems rapidly and economically.
Progent's Cisco-certified CCIE networking experts can help your business to set up, manage, upgrade, optimize and debug Catalyst switches. Progent can also assist your business to enhance the security of Catalyst switches and migrate smoothly from outdated appliances to modern models.
Progent's Juniper Networks-authorized NetScreen consultants can assist you to configure and integrate NetScreen 5200 and 5400 routers, upgrade from previous NetScreen devices to more current Juniper technologies, and troubleshoot infrastructure problems in all-Juniper or mixed-vendor systems.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management solution that includes machine learning technology and expert services to provide cutting-edge endpoint detection and response (EDR).
Our compensation structure is built on revenue sharing, so just like being a freelance consultant, your earnings are directly tied to your work effort. Certain of our consultants stress lifestyle issues and choose to work at an easy pace, using our self-determined calendar to follow personal pursuits such as hiking, motorcycle racing, skiing, surfing, travel, or spending private time with relatives and acquaintances. Other consultants use the chance to make big bucks via hard effort and extended days. Progent fully supports either side of the spectrum plus everything in between.
Progent's Microsoft authorized Consultants provide three service programs to help mid-size and large companies create a cost-effective and successful internal Network Support Help Desk. Progent's help desk consulting services include ROI analysis, process analysis and enhancement, executive reporting, education of internal staff, and documentation of processes. Progent's Software Selection and Integration Services help organizations analyze the various high-quality Help Desk application programs available and determine what packages might be too expensive, miss critical capabilities, or align poorly with your company's corporate culture. Progent also provides temporary staffing for companies who want to augment their in-house Help Desk staff for special tasks or to substitute for absent or indisposed workers.
Progent's Windows 11 consulting experts offer an array of services for Windows 11 including cloud solutions, mobile device management, telecommuter connectivity, security and compliance, automated deployment, and Help Desk Call Center support.
Progent offers comprehensive support for each step of your Microsoft Exchange Server 2010 upgrade with services that include end-to-end project management services, site analysis, project planning, cost estimates of new software licenses and hardware needed, suggested vendor sourcing, system verification at customer location or at Progent's testing lab, setting up temporary coexistence of Exchange Server 2010 and Exchange 2003 or 2007, deployment of the production system, deactivating the previous system, and webinar training for customer's IT staff and end users.
Progent's seasoned ransomware recovery consultants can help you to rebuild an IT network damaged by a ransomware virus like Ryuk, WannaCry, NotPetya, or MongoLock.
Progent can provide the affordable support of online Internet connectivity consultants to help your organization to evaluate or update your ISP services so your Internet access solution aligns with your business requirements. Services provided by Progent's engineers include assessment of your current bandwidth utilization, carrier and service plan analysis and selection, network provisioning, and overseeing a seamless move to a different carrier and/or service arrangement. Network provisioning can include optimizing existing routers and switches and configuring additional ones, implementing firewalls, and designing dependable BGP configurations.
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a broad variety of online services to help you to design, program, test, deploy, administer, and debug business applications powered by any release of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist you to upgrade your current Excel solutions to the newest versions of Excel, support Excel on Apple iOS-based iPhones and iPads and Android phones and tablets, and identify and fix compatibility problems between different versions of Office Excel. Progent can provide on-demand help to organizations who need a fast fix to a specific issue related to Office Excel and Progent also offers comprehensive project management support for migrating or creating line-of-business applications built on Office Excel. Progent's affordable online training classes for Excel can be custom tailored to address the needs of individuals or teams.
Progent offers technical support for mid-size companies who have 100 to 250 network users. The mid-size company or office has typically been an overlooked part of the market for network support expertise. The cost structures and support delivery practices of major outside service firms make them excessively costly for the typical mid-size company or small medium business (SMB), which usually has a minimal IT budget with which to maintain an information network whose advanced technology and sophistication are often similar to the information systems of much larger companies. Progent's service delivery model, which takes great advantage of remote service, virtual office technology and 24x7 network monitoring, dramatically lowers the network maintenance costs of an SMB while providing the mid-size company with enterprise-level support from certified, world-class experts with background in a broad range of midsized business network solutions. If your mid-sized organization or small business is looking for levels of network support needed by a mid-size office without budgeting big-company costs, call Progent.
Progent's Microsoft and Cisco certified network engineers can provide advanced support for a wide range of products and technologies and can deliver that assistance by phone nationwide or in person in select cities throughout the country and anywhere in . Progent offers remote help for networks based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that incorporate a mix of Microsoft and UNIX-based platforms. Progent also offers the expertise of Cisco CCIE infrastructure engineers for complex connectivity issues, plus the support of CISSP-accredited security consultants to handle complex security design and troubleshooting. Progent has provided remote network support to businesses in all 50 states in the United States.
Progent can provide affordable remote access to an Oracle MySQL RDBMS administrator or application programmer and can help businesses of all sizes to integrate and support MySQL within a dependable network environment that offers high levels of performance, expandability, and protection. Progent also has experience assisting companies port databases from an Oracle environment to MySQL.
In conducting IT tasks for corporate customers, Progent follows a structured methodology driven by defined milestones in order to meet financial, scheduling and technical goals while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management standards based on the leading practices described by the Microsoft MSF methodology which specifies requirements definition, architecture proposals, pilots, design adjustments, and professional deployment. All phases are recorded to provide a comprehensive summary of technical services delivered and to help in downstream system support.
Progent offers companies of any size professional support for Intrusion Protection Systems and IPsec VPN solutions from major firewall and VPN security companies including Palo Alto Networks, WatchGuard, Juniper, Fortinet, and SonicWall. Progent can show you how to create a detailed security plan and choose the right technologies from a variety of suppliers to achieve your security objectives while staying within your spending restraints.
Progent's Microsoft and Cisco premier network engineers offer expert help with a broad range of technologies and can provide that assistance by phone anywhere in the U.S. or onsite in major cities across the United States and anywhere in California. Progent provides remote support for networks based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that include a combination of Microsoft Windows and UNIX-family technology. Progent also can provide access to the expertise of Cisco CCIE network engineers for the toughest connectivity problems, plus the assistance of CISA and CISM-qualified security consultants to assist with high-level security design and troubleshooting. Progent has delivered remote network support to businesses in all 50 states in the United States.
Progent has two decades of background assisting small and medium-size businesses to plan, deploy, tune, manage, and troubleshoot computer networks that incorporate telecommuters.
If your business does not require immediate remote support but expects to need technical services with your information system in the near future, you can save time and expenses and guarantee that the right IT skill will be available when you require it by getting in touch with a Progent sales agent and registering as a customer. For more information, phone 800-993-9400 or send email to information@progent.com.
Progent offers fault tolerant load balancing support that addresses system load balancing, load balanced program, LAN/WAN backbone routing, and content dispatching products including F5 Networks 3DNS. non-stop load balancing technologies for which Progent offers consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Engine and Cisco CDN Software, and F5 Networks BIG-IP.
Progent can provide the support of a certified engineer with an extensive background deploying products from the major telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can help you to plan, configure, upgrade, or maintain a telepresence solution that protects your investment and maximizes the business value of your information system. Progent can also provide the expertise of infrastructure engineers able to help businesses of all sizes to build and troubleshoot a communications network that delivers the performance, dependability, security, and scalability you need to accommodate your video conferencing/telepresence solution.
Progent's Microsoft-certified engineers can assist you to update your desktops from 32 bits to 64 bits. Progent can assist your company to understand the costs and advantages of moving to 64-bit desktop processing, plan an affordable migration process that minimizes business interruptions, and provide economical, professional remote help to aid your company to configure 64-bit PC desktop operating systems and application programs on your current hardware.
The cluster technology built into the high-end editions of Microsoft Windows Server 2008 has been radically redesigned to streamline the deployment, configuration, and management of server clusters that provide greater levels of network dependability, security, efficiency, and versatility. New or enhanced capabilities include automated cluster Validation, easier setup and deployment, unified cluster administration, redesigned cluster infrastructure for increased availability, better security and quorum structure, elimination of failure points, greater disk and memory capacity, and improvements for geographically dispersed clusters. Progent's consultants can help your company evaluate the business benefits of Windows clustering, design and implement an installation, educate your IT personnel to administer your cluster environment, provide continuing consulting and support services, and create and test a business continuity plan.
Progent's Technical Response Center (TRC) provides nationwide extended hours remote support for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers provide after-hours phone support and online secure network access to troubleshoot and repair technical problems quickly and affordably. The scope of technical experience available from Progent's staff of country-wide support professionals allows Progent to escalate even the toughest problems to competent experts as required. For critical issues, the Technical Response Center endeavors to answer your request for support in less than one hour.
Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can assist your organization to design a disaster recovery system built around Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent can assist you in any and all phases of your migration to Microsoft Exchange Server 2016 such as designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for fault-tolerant CAS services; planning, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent can assist you to understand the wealth of subscription options offered with Microsoft 365, previously called Office 365, and configure your network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help your business to create and maintain hybrid ecosystems that transparently combine local and cloud resources.