Progent's UNIX platform support experts offer small and mid-size companies and software developers support for managing and supporting UNIX, Linux or Solaris systems that run with Microsoft-powered networks. Progent offers your organization contact with UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This broad array of experience offers you an easy single consulting firm to show you how to create and maintain a protected and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Microsoft Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Progent offers enterprise customers the services of a certified NetApp consultant to deliver remote or onsite support for NetApp's complete line of SAN storage software and hardware products including Data ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN storage solutions supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, transparent updates, system management, information assurance, high availability, and remediation. Progent can provide Tier 3 support to assist you to resolve problems with NetApp SAN storage environments efficiently following best practices.
For advanced project management assistance, Progent offers the services of veteran information technology experts with years of experience in technology management, application development, and process engineering for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers offer project management expertise to assist enterprise customers follow leading practices to make sure development or deployment projects are completed on time and on budget.
Progent's Microsoft consultants offer advanced expertise in implementing, operating and debugging all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a broad variety of cost-effective remote consulting services following industry best practices to assist organizations of all sizes to get all the benefits of this powerful project management solution. Services offered by Progent include solution planning, software configuration and upgrades, strategies for secure file and status sharing among onsite and offsite users, network infrastructure optimization, and specialized online training classes.
Progent's Microsoft-certified consulting experts have over a decade of experience planning, deploying, optimizing and troubleshooting System Center Operations Manager environments and offer companies of any size expert remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability required to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to help you to fix critical problems detected by Microsoft SCOM 2012.
Progent can assist businesses of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and libraries; design, implement, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help your business to migrate from an older release of SCVMM or from a third-party virtualization management platform, and Progent can show you how you to optimize and troubleshoot your existing SCVMM ecosystem to make sure you get the highest possible business value.
Progentís IT outsourcing services provide economical network support for mid-size corporations. Whether it involves designing network infrastructure, creating an internal Help Desk or outsourcing a one, rolling out an updated e-mail system, monitoring your network, or developing a web-based business application, outsourcing your IT technical services can reduce costs and minimize uncertainties, permitting network support budgets to increase in a more linear and controlled fashion than is possible by assembling a bulky, all-purpose internal IT organization. Progentís Outsourcing White Paper and flyers tell you how Progent can enable you to create a secure and robust system foundation for your vital Windows-based business software including Windows Server 2008, Microsoft Exchange Server, and Microsoft SQL Server.
Progent's remote connectivity and smartphone synchronization experts can help your business to design and configure connectivity solutions for remote desktops, notebooks, and wireless handhelds so they work tightly with your information network, enabling you to improve the productivity of your remote workers.
Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controller appliances to manage wireless networks of any size. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's latest Wi-Fi controller technology.
Progent's Cisco certified network infrastructure consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Windows Server 2008 is an important step forward in making information networks more secure and fault tolerant, easier to virtualize and administer, higher performing, and able to provide an improved environment for web publishing. Progent can help your company get the most from the improvements built into Windows Server 2008 by providing consulting, troubleshooting, training, staffing, network monitoring, and security services.
Progent's Microsoft-certified experts can provide computer support and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progentís support team can help you plan, deploy, maintain and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.
Progent's Microsoft-certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, develop test systems and rollout strategies, optimize your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid environments, train your IT management team, create an enterprise-wide security strategy, automate IT administration, help with creating applications, and build and test a disaster recovery/business continuity plan.
Progent's network professionals can assist you to evaluate the potential benefits of Hyper-V-powered virtualization for your company, conduct test implementations to validate Hyper-V's compatibility with your line-of-business applications, evaluate your network infrastructure for optimal operation with virtualization technology, help you in upgrading to Windows Server 2008 and setting up Windows Hyper-V, train your network management staff to monitor and manage Hyper-V, offer expert consulting support for improving the security of your virtual machines, establish and test disaster recovery procedures that maximize system availability, and deliver ongoing consulting and maintenance including affordable remote repair and turn-key Help Desk services.
Microsoft has made a strong effort to enable seamless hybrid networks that combine Office 365 and local Exchange deployments. This permits you to have certain Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist your organization with any facet of designing, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed expertise to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 solution is carried out on time and within budget.
Progentís Technical Response Center (TRC) offers affordable national after-hours remote help for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support engineers offer extended hours phone support and online direct network connection to isolate and resolve technical problems quickly and affordably.
Progent offers small businesses two ultra-affordable security evaluation scanning packages that include, for a set fee, remotely managed inventory scans of your network security profile which are evaluated by professional information security specialists who interpret the results of the remote scan, deliver unbiased evaluations of your current security vulnerability, and make suggestions for improvements. Progent offers two complementary security inventory scanning packages for external and internal security testing that are priced to meet the budgets of small businesses while providing enterprise-quality assessments of your network's exposure to attack.
Before Progentís MOM-based solution, system issues were approached reactively, after users were impacted by them. With the help of proactive, computer generated warnings and trend analyses sent by MOM, Progent can now fix network issues before they becomes serious enough to impact network uptime. Thanks to MOM, Progent can resolve looming problems before clients suspect that the problems exist. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to deliver small company IT systems enterprise-class availability, safety and productivity.
Progent offers Microsoft Windows 2003 Cluster Server assistance to help your business implement high availability clustered servers designed to deliver 24x7 operation. Windows cluster servers for zero-downtime systems include Windows Cluster Server, SQL Cluster Server, and Exchange Cluster Server. By assisting you t build non-stop server clustering solutions powered by Microsoft Windows Server 2003 Cluster, Progentís Premier Windows consultants ensure that your zero-downtime clustered servers are set up to optimize the business advantage of your computer network.
Progent can help you in any phase of your migration to Microsoft Exchange 2019 such as deploying Windows Server 2019 Core as a host for Exchange; planning high availability system topology for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; planning and configuring Hyper-V; setting up hardware load balancing (HLB); configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients.
Progent can provide cost-effective remote consulting services for all releases of Microsoft Access including Access desktop and Access Web App and can provide advanced assistance for Access application programming, database migration, performance optimization, BI reporting, and maintenance. Progent also offers tailored online training for Office Access development and database administration.
Progent can help you plan and implement an efficient migration to Dynamics GP so that you preserve your information, improve your protection, modernize your management reporting, take full advantage of Microsoft Office integration, and reduce productivity disruption by creating and following a sensible migration strategy. Progent can also help educate new Dynamics GP users so you don't lose productivity. Progent can improve your financial reports and management analytics by providing Crystal Reports help, FRx assistance, and Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create custom business applications and eCommerce solutions that integrate seamlessly with Dynamics GP.
Remote 24x7 monitoring, automated alarms, and actionable reports are vital to maintaining the health of your network and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) technology has advanced so far that businesses of all sizes can get a degree of network stability that was previously reserved for large enterprises. Progent can provide several Remote Monitoring and Management (RMM) options available as low-cost service packages created to help your company to detect and fix a most network issues before they get big enough to disrupt your business.
SQL Server 2016 introduces significant improvements in speed, capacity, data security, high-availability, mobile computing integration, plus integrated BI. New features include PolyBase for processing SQL and NoSQ databases in one appliance for data warehousing, Hadoop support, Dynamic Data Masking, Mobile Report Publisher, and seamless management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can provide online and onsite support to help businesses of all sizes to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and SCOM.
Even if your business has a minimal network support group and a limited IT budget, your information network can still feature the same high availability and responsiveness that once required a large internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-premier IT professionals, the most recent network management products for proactive monitoring and threshold alarms, and economical service packages such as a help desk call center to keep your vital network applications and hardware up and running.
Progent's certified SQL Server 2019 experts can assist you to assess the business case for upgrading to SQL Server 2019 and can deliver rapid online or onsite access to consulting experts in solution design and integration, application development, database administration, and network security.
When performing consulting projects for corporate customers, Progent uses a structured approach based on defined milestones in order to achieve financial, timing and engineering goals while minimizing productivity disruption. Progent's Enterprise Services Project Methodology utilizes industry project management procedures derived from the best practices defined by the Microsoft MSF methodology which specifies requirements definition, design proposals, pilots, design tuning, and professional implementation. All facets are documented to make available a comprehensive summary of technical services delivered and to assist in downstream network support.
SQL Server 2014 includes major enhancements in key areas including performance, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that works transparently with all workloads including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite services such as system design, deployment, management, remediation, and software development services to enable organizations of any size to realize maximum business value from their SQL Server 2014 deployment.
Progent's Microsoft-certified consultants can deliver affordable online and on-premises support to implement your upgrade to Exchange Server 2010, produce extensive documentation of your new email system, educate your IT staff and users to get them ramped up quickly on Microsoft Exchange 2010, and offer continuing management services and technical help. Progent's consultants can also help you upgrade from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange 2016.
Progent can assist you in any phase of your migration to Exchange 2019 such as configuring Windows Server 2019 Core as a host for Exchange; planning high availability infrastructure for a local, cloud-based or hybrid environment; moving mailboxes; designing and configuring Windows Hyper-V; configuring HLB; setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; updating firewalls; integration with O365; and configuring Outlook.
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to plan and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in scale, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.
Lync 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and PSTN voice communication. Lync 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and streamlines administration via integration with Windows AD. Lync 2010 can also reduce expenses by doing away with VoIP hardware and subscription fees, PBX gear, or legacy teleconferencing solutions. Progent's Microsoft-certified unified communications experts can provide online and onsite support to assist your company to maintain and troubleshoot your existing Lync Server 2010 deployment or assess the benefits of upgrading from Lync to Skype for Business, which is the renamed and revamped version of the product. Progent can also assist you to plan and carry out an efficient Skype for Business migration.
Progent's pricing model is to charge for online support and on-site visits by the minute. Consequently, you pay only for received services. Progent does not demand a higher rate for off-hours or emergency support, and inside California or in areas where Progent offers on-site support, Progent does not bill for travel time except for emergency support where on-site time is less than 4 hours. Also, Progent applies no service activation charge and asks no retainer for services delivered during normal business hours. Many service firms impose large minimum fees or charge for every quarter hour or longer. Progent's small granularity does away with large invoices for quick repairs so you will not be tempted to permit simple problems to stay unaddressed.
Progent's pricing model is to bill for online support and on-premises help per minute. Consequently, you are billed exclusively for delivered support. Progent does not demand a higher rate for off-hours or priority service, and inside California or in areas where Progent offers on-premises support, Progent does not charge for travel time except for urgent calls where on-site time is less than four hours. In addition, Progent imposes no minimum fee and requires no monthly commitment for services delivered during normal business hours. Many service organizations demand large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity does away with big bills for fast repairs so you won't be tempted to permit simple problems to stay unaddressed.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide economical online and on-premises expertise, application development, and troubleshooting services for organizations of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help customers design and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud resources into a seamless information management system.
Microsoft System Center 2016 provides important improvements for managing hybrid cloud environments by offering comprehensive support for Windows Server 2016 servers, Windows 10 clients; unified management of heterogeneous networks that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support including closer integration with Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff offers world-class online and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to design and install a new deployment of Microsoft System Center 2016, expand or optimize an existing one, upgrade smoothly from a prior version of System Center, or troubleshoot your System Center environment.
Progentís team of expert programmers, database designers, and project management consultants can help enterprise clients to complete development programs for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran project managers for high-level planning and project co-ordination or Progent can help customers plug expertise gaps by offering database architects and programmers experienced in developing line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist clients to incorporate SharePoint with other applications such as SQL Server and Office Excel to build data-intensive intranets and web portals. Progent also offers experience with web development technologies and can assist clients to build, expand, repair, or port web applications to take advantage of the most current web technology.
Windows Hyper-V 2016 incorporates key technologies initially designed for and refined on Microsoft Azure, among the world's biggest public clouds. This significantly enhances the ability of the Windows Server platform to run private cloud and hybrid cloud/on-premises environments by enhancing data security, availability, expandability, manageability, reliability and disaster recovery. Progentís Microsoft-certified consultants can assist you to assess the advantages of Hyper-V 2016 for your organization, configure pilot environments to confirm the ability of Hyper-V 2016 to run your critical applications, plan an efficient network topology for a cloud-based or hybrid installation, create and execute a smooth migration plan, educate your IT management and technical support staff, and provide as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 investment delivers the highest possible business benefit.
E-Mail Guard represents a comprehensive solution for defending against spam and virus attacks. E-Mail Guard addresses the security and administration of corporate email by providing constantly updated spam and virus blocking, policy management, content testing, and protection against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, administration and reporting tools plus outgoing email testing to help you troubleshoot your email system and define and regulate company security policy.
Progent's certified Windows 2000 consultants can show you how to optimize the capability of your existing Windows 2000 Servers and can streamline network management, offer technical support and troubleshooting, and strengthen security. Progent can also help you create, rationalize, and execute a plan to upgrade from Windows Server 2K to Microsoft Windows Server 2003. Progent is expert in designing test programs to eliminate the obstacles associated with moving to Windows 2003 Server by uncovering potential hardware and software compatibility issues.
SQL Server 2014 includes significant improvements in critical areas including speed, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that works seamlessly across all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and on-premises services such as planning, configuration, management, remediation, and application development expertise to help organizations of all sizes to realize fast return from their SQL Server 2014 investment.
If your business network mixes Linux platforms with Microsoft Windows, Progent can help you to integrate your computers into a unified environment that allows all your OS platforms to coexist for simple administration, seamless information exchange, high dependability, enhanced throughput, and tight protection. Progent's Linux and Windows coexistence assistance offerings include network architecture integration and service, support for Windows services for UNIX, remote network monitoring and management, online technical support and troubleshooting, on-site technical support, and Help Desk support.
SQL Server 2008 delivers indispensable, standardized tools to IT professionals as well as to network users, reducing the complexity of creating, integrating, managing, and accessing enterprise information and analytical applications in environments ranging from handheld devices to enterprise data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 require an IT consultant with real-world experience and broad knowledge in designing and deploying data-driven, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.
Progentís Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth backgrounds assisting small businesses to reduce system downtime by providing affordable remote consulting for disaster recovery/business continuity planning, fault-tolerant IT infrastructure, backup/restore systems, and non-disruptive system maintenance. Progentís business continuity consultants can help your company to plan and validate a sensible business continuity strategy that matches your business needs and IT budget. Progentís disaster recovery engineers can help you to design, deploy, and manage resilient technologies such as redundant Internet connectivity, virtualization, clustering, network load balancing, continual online backup, and geographically dispersed data centers.
Progent's temporary staff augmentation services enable organizations to respond to sudden increases in demand for IT professionals without incurring the expense and hassle that come with vetting and recruiting reliable technical workers and without adding to your full-time head count.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to design and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers major enhancements in capacity, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and container support.
Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for testing line-of-business applications, creating efficient migration procedures, evaluating and tuning performance, planning or validating disaster recovery solutions, mitigating compatibility issues, and establishing training systems for the latest products and technologies. For Progent customers who lack adequate internal resources to assemble proper pilot systems, the lab cuts capital costs and technical risk and helps keep vital network projects on schedule.
Progent's ProSight Email Guard uses the technology of leading data security vendors to deliver web-based management and world-class security for your email traffic. The hybrid architecture of Email Guard combines cloud-based filtering with a local gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter serves as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to external attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a further level of analysis for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.
Microsoft allows you to create transparent hybrid environments that combine Office 365 and local Exchange deployments. This permits you to have certain Exchange mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help your organization with any facet of planning, integrating and debugging your hybrid Office 365 solution. Progent's Exchange consultants can deliver as-needed expertise to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is carried out on time and on budget.