Progent's Microsoft-certified experts can deliver a range of technical services to help organizations of all sizes to install, manage, and support networks that incorporate workstations, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprise customers, Progent's senior project management consultants can assist to set up test environments to evaluate Microsoft Windows 8.1 and develop and implement Windows 8.1 migration projects following leading practices.
Progent's certified Windows Server 2019 consultants can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Windows Server 2019 delivers major improvements in scale, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, availability, and Linux support.
Progent offers enterprise clients the help of a NetApp-certified consultant for remote or onsite support for NetApp's entire family of SAN storage software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN technology supported by Progent include system architecture, cloud deployment, virtualization, migrations, transparent patching, storage management, security and compliance, high availability, and troubleshooting. Progent can provide Level 3 support to help you to resolve issues with NetApp SAN deployments efficiently following leading practices.
Progent can provide a variety of affordable online and onsite support services to help your business to configure, manage, and troubleshoot desktops and mobile devices based on Microsoft Windows, Apple macOS/OS X, iOS, Google Android, or Linux.
Progent's remote connectivity and smartphone synchronization experts can assist you to plan and configure connectivity solutions for off-site desktops, laptops, and wireless handhelds so they work tightly with your IT network, enabling you to improve the productivity of your off-site workforce.
Progent's Microsoft-certified SQL Server 2019 experts can help you to assess the business case for upgrading to SQL Server 2019 and can provide fast remote or onsite access to consulting experts in system design and integration, software programming, SQL Server management, and cybersecurity.
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant improvements in scale, performance, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, availability, and Linux support.
Progent's Cisco-certified wireless technology consultants can assist you to deploy, administer, and debug Cisco Wi-Fi devices such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.
Progent's ransomware experts can help your business to evaluate your ransomware defenses, remotely monitor and guard your IT environment, assist with settlement negotiations with a threat actor, and restore a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent's Duo managed services utilize Cisco's Duo technology to protect against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity confirmation on iOS, Google Android, and other out-of-band devices.
Progent utilizes the Flexential Tampa colocation center mainly to deliver private cloud hosting. Progent has a team of IT experts based in the vicinity of Tampa, and Progent can also provide remote support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and senior disaster recover preparedness experts. Progent can also assist you to plan and implement a move to the Flexential facility by providing services such as designing solution architecture, recommending hardware components, system configuration and testing, troubleshooting, streamlining remote network management, and training your network support team.
Progent's Microsoft-certified consultants can provide advanced support in implementing, operating and troubleshooting all versions of Project Server and can deliver a wide range of cost-effective online consulting services following industry best practices to assist organizations of all sizes to receive all the advantages of this powerful project management solution. Services offered by Progent include solution design, software configuration and migration, setting up safe collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized webinar training classes.
Progent can give you access to programmers who can modify your Microsoft Dynamics ERP, MRP, and accounting system packages to suit your unique company requirements. Progent's Microsoft support experts provide expertise in Microsoft Dynamics AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also provides custom e-Commerce consulting support for safe, corporate-wide information sharing plus integration with CRM packages.
Fortinet 3000 Series Firewalls Online Support Services
Cisco's security and offsite access technology for small to mid-size businesses represent a complete range of easy-to-administer protection hardware and software to help safeguard your wired and wireless information system. Cisco's Virtual Private Network product family includes routers and switches, firewalls, and Virtual Private Network solutions. Progent's professional consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert (CCIE) and CCNP qualifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that fit best with your corporate objectives.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification with iOS, Android, and other out-of-band devices.
Progent offers Microsoft Windows 2003 Cluster Server support to help your business deploy non-stop clustered servers that can deliver 100% operation. Clustered Windows servers for high-availability systems include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster. By assisting you t design non-stop clustered server solutions around Microsoft Windows Server Cluster 2003, Progent's Premier Windows consultants make sure that your zero-downtime clustered servers are configured to optimize the strategic value of your information system.
Progent's Apple Mac experts can support the creative aspect of Macintosh computing by offering help services and training in imaging, audio, and video. Progent's consultants can provide expertise in a variety of Apple Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or configuring an audio/video post production studio.
Progent's certified SQL Server 2019 consultants can assist your organization to assess the business case for upgrading to SQL Server 2019 and can deliver fast remote or on-premises access to experts in solution design and integration, software development, SQL Server management, and cybersecurity.
Server proliferation wreaks havoc on IT budgets and administrative resources. Server consolidation via a virtual infrastructure promises lower TCO of hardware and faster return on investment, more leveraged use of servers, simplified operations, increased network availability, and easier manageability. Typical usage scenarios for virtual servers are hardware consolidation, low-cost hosts for mission-critical legacy software based on obsolete operating systems, and affordable quarantine of program development or evaluation systems from production systems.
Progent's Microsoft-certified engineers can help you to update your desktops from 32 bits to 64 bits. Progent can help you to understand the costs and benefits of upgrading to 64-bit PC desktop computing, plan an affordable upgrade process that minimizes business disruptions, and provide economical, expert online help to aid your company to install 64-bit PC desktop operating systems and application software on your current hardware.
Exchange Server 2013 incorporates major enhancements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful new features as well as a revamped architecture. These improvements affect vital areas such as ease of administration, high availability (HA), compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the potential advantages of migrating to Microsoft Exchange 2013, design a cost-effective test and deployment plan, and train your IT staff to manage your Microsoft Exchange 2013 solution. Progent also offers affordable online consulting and management services for Microsoft Exchange Server 2013.
Progent's Microsoft certified consultants can provide small and medium size businesses expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that opens the door to the rapid development of advanced business programs that can give your business a competitive advantage. SQL Server provides core support for XML and can query across the Internet and beyond the corporate firewall. In addition to offering expertise, maintenance and troubleshooting services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your information system. Progent can also help you migrate from older versions of SQL Server to SQL Server 2005.
Progent offers technical support for medium size companies with 100 to 250 system users. The medium size company or work group has traditionally been an underserved segment of the market for network consulting services. The overhead and support access models of large outside support organizations make them excessively expensive for the typical small company or small medium business (SMB), which commonly has a minimal IT budget with which to support an IT system whose complexity and capability are frequently comparable to the networks of much larger companies. Progent's support delivery model, which takes great advantage of remote service, virtual office infrastructure and proactive network monitoring, dramatically lowers the network maintenance expenses of an SMB while providing the small company with enterprise-level service from certified, IT experts with background in a wide range of midsized business technologies. If your medium size organization or small business is searching for the quality of network help appropriate for a mid-size organization without budgeting big-company prices, call Progent.
Microsoft System Center 2016 Operations Manager is designed to promote consistent performance and dependable uptime for critical workloads by offering centralized, cross-platform tracking of physical and virtual resources deployed across on-premises datacenters and cloud environments. Progent's consulting team offers world-class online and onsite support to help organizations of all sizes to plan, integrate, optimize, update and repair Operations Manager 2016 solutions. Progent can help you to migrate to Operations Manager 2016 from older versions of Operations Manager or from other monitoring products, or combine multiple monitoring systems into a unified infrastructure management solution. Progent can also show you how to expand your Operations Manager 2016 environment to incorporate resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
Progent offers onsite training designed for individuals who wish to broaden their knowledge of the Apple macOS and OS X platform, Apple Mac hardware, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also offers customized group or individual webinar training for Mac applications.
Global Information Assurance Certification was founded in 1999 to validate the skill of information technology security professionals. GIAC accreditations are acknowledged by businesses and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide support for all of the network security capabilities covered within GIAC accreditation such as auditing infrastructure vulnerability, incident handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
Progent's staff of Microsoft and Cisco Premier consultants average more than ten years of hands-on industry experience, at the forefront of IT support, executing a broad variety of IT tasks for a large array of clients. Each Progent support professional shares a proven set of personal best practices which are combined into shared best practices training that Progent teaches its consulting team. This guarantees that you get not only expert technical help, but also a consultant with proven approaches for applying technical knowledge to repair actual IT problems rapidly.
Progent can provide the services of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization describes the basic competencies and international standards of performance that IT security professionals are required to learn. CISM provides business management the confidence that those who have earned their CISM credential possess the background and capability to provide effective security management and support services.
Progent's Cisco CCIE-certified networking experts can assist you to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, administer, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows endpoints.
Progent's Cisco-certified VoIP phone and video IP phone experts can assist your business to configure, manage, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the newest media phones. Progent's consultants can also assist your organization to integrate your IP phones with Cisco Unified Communications Manager, originally named CallManager, or with Unified Communications Manager Express (CME) to create a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified CM apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's consultants can deliver support with all aspects of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, deploying ISR routers with CUBE VoIP networking support, and designing UCS server failover and Cisco SRST solutions for high availability.
Progent's Sun Solaris family support services offer small businesses and developers support for managing and maintaining Sun Solaris environments that coexist with Microsoft-powered technology. Progent offers your business contact with Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This broad range of expertise provides you with an easy single consulting firm to show you how to build and manage a secure and robust mixed-platform network and communications infrastructure that supports Solaris and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO, and SGI/Irix or leading Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Progent can give you access to programmers who can customize your Microsoft Business Solutions ERP, MRP, and accounting system programs to match your unique business needs. Progent's Microsoft support experts provide experience in Microsoft Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management Software. Progent also provides expert e-Commerce integration services for safe, company-wide information sharing plus integration with Customer Relationship Management packages.
Cisco Nexus switches are intended to deliver the throughput, scale, resilience, cloud readiness, capacity, security and manageability required to function as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch consultants are available to provide remote and on-premises consulting services to assist your business to plan an efficient network topology, build pilot systems to validate your switching solution, install and configure Nexus switches, define and implement appropriate policies, run security vulnerability evaluations, set up proactive monitoring and alert systems, fully utilize network resources by means of virtualization, analyze and repair switching and routing issues, optimize performance, plan for expected growth, and set up the powerful fault-tolerant capabilities incorporated into Cisco's Nexus products. Progent can also assist your business to migrate efficiently from legacy Nexus switches or Catalyst switches to up-to-date Nexus platforms.
Stealth penetration testing is a key component of any comprehensive IT system security plan. Progent's security professionals can perform thorough intrusion tests without the knowledge of your organization's in-house network support staff. Unannounced penetration testing uncovers whether existing security defense tools such as intrusion incident alerts and event log analysis are properly set up and actively observed. Progent can provide ongoing autonomous penetration testing to map your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, stolen credentials, uninstalled patches, and ill-advised product defaults can be chained together by threat actors into the multi-front attacks typical of the latest versions of ransomware.
Progent can help you design, configure, manage, monitor, and troubleshoot a viable Wireless LAN architecture, select sensible technology, and integrate wireless access points, bridges, antennas, wireless controllers, and various wireless products. Progent can also help you create a thorough wireless network security strategy that is well integrated with the security strategy for your entire corporate network.
Fortinet 100 Series Firewalls Online Troubleshooting
Progent can provide the expertise of BlackBerry-premier experts who can help small companies to plan, manage, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the requirement for an internal BlackBerry specialist and reducing the cost and distraction of maintaining a mobile workgroup. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE engineers, and CISA and CISM-certified security engineers. This breadth of knowledge, combined with Progent's efficient remote service delivery model, provides small businesses an efficient solution for incorporating BlackBerry technology seamlessly into their information network.
Progent's Standard Help Desk Services provide an end-to-end service desk solution that handles all aspects of remote Level 1 desktop support from service requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Help Desk services are provided at a significant discount from Progent's normal desktop support rates, and Progent offers the option of fast on-demand escalation to subject matter experts to resolve challenging issues.
Information Technology Consulting Fortinet 3000 Series Firewalls
The Progent Test and Training Lab at the QTS Data Center is available for testing mission-critical applications, creating cost-effective migration methodologies, evaluating and optimizing performance, planning or verifying business continuity strategies, mitigating compatibility problems, and building training environments for the latest technologies. For Progent customers without sufficient internal resources to configure effective test systems, the lab reduces capital costs and engineering risk and helps keep vital IT initiatives on schedule.
Progent's certified SQL Server 2019 experts can help you to assess the business case for upgrading to SQL Server 2019 and can deliver fast remote or on-premises contact with consulting experts in solution planning and integration, software programming, SQL Server management, and network security.
Progent's wireless site survey services help you to plan, deploy and troubleshoot a Wi-Fi LAN adapted to your environment, providing your business a wireless solution that has the coverage, performance, density, data protection, and roaming ability your company needs.
Progent's certified cybersecurity consultants can perform NodeZero-powered penetration tests to make sure your security defense systems and policies are correctly configured and effective.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent provides support services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and manage a WatchGuard Firewall product that fits your security needs and budget. Progent can assist you to manage legacy WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewall solutions.
Support and Integration Fortinet Firewall Migration
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your network operating efficiently by tracking the health of critical devices.
Stealth intrusion checking is an important part of any overall network security strategy. Progent's security experts can run thorough intrusion checks without the awareness of your organization's in-house network support resources. Stealth penetration checking shows whether existing security monitoring systems such as intrusion incident warnings and event log monitoring are properly set up and actively observed. Progent can implement continuous autonomous PEN testing to define your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, uninstalled patches, and dangerous IT product defaults can be combined by threat actors into the multi-vector attacks typical of modern variants of ransomware.
Progent's Cisco CCIE network infrastructure experts can assist your business to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone consulting, and CUCM/CallManager software consulting.
Progent's certified consultants can provide remote and onsite support services to help your company to administer, maintain, and repair PCs based on Microsoft Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, network security, backup and restore, online access, mobile device management, wireless network design, and remote system monitoring and alerts.
Progent's Microsoft-certified consultants can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Windows. Remote and onsite evaluation and migration support for Windows 10 available from Progent's consultants include Return on Investment estimates, project coordination, compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, telecommuter connectivity, data and identity security, automated provisioning and management, network design, Wi-Fi support, disaster recovery planning, custom training for IT support personnel and end users, and ongoing consulting support.
Progent can provide the guidance of a CRISC-certified risk management consultant to assist you to design and deploy an enterprise risk management (ERM) strategy based on leading practices promoted by CRISC and crafted to match your company's risk tolerance, business goals, and budgetary guidelines.
Progent's Microsoft-certified ISA Server consulting experts have broad backgrounds developing corporate security designs for information systems with multiple locations, mobile users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size company design and implement an installation of ISA Server 2004 that meets your IT security needs without restricting your productivity.
Progent's Microsoft-certified information technology experts offer Windows Server 2016 integration consulting services to help businesses of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help your company to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Progent's Microsoft-expert consultants can help you to enhance your servers and/or desktops from 32 to 64 bits. Progent can help you to calculate the costs and benefits of migrating to 64-bit computing, design an affordable migration strategy that reduces operational disruptions, and offer inexpensive, professional online support to assist your organization to configure 64-bit operating systems and application software on your existing hardware.
Progent is among the most qualified network support companies for integrating e-mail solutions based on Exchange 2000. Progent is skilled in helping small and mid-size companies derive all the advantages of Microsoft Exchange Server 2000 for typical scenarios such as updating from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server support.
Application Publishing with ISA Server 2006 allows more protection of intranet resources while supporting increased productivity by making these resources accessible to authorized remote or mobile users. Internet Security and Acceleration Server 2006 helps protect corporate applications, services, and information throughout all network layers with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-certified ISA Server experts can show you how to design, deploy, set up, and support Internet Security and Acceleration Server on your system so your company benefits from a highly functional and economical combination of security, productivity, and speed.
Progent offers cost-effective online and on-premises consulting to help organizations of any size to migrate any part of their core IT resources to Google Cloud Platform (GCP). This can save time and equipment expense and allow the use of Google's cutting edge machine learning technology. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, architectural design, pilot testing, configuration, centralized administration, performance tuning, software license management, disaster recovery solutions, and security.
Progent offers cost-effective online consulting to assist companies of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, system design, testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security strategies.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by tracking the state of critical devices.
Progent's Shared Call Center service makes it possible for your business to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Progent provides support expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and manage a WatchGuard Firewall appliance that aligns with your network security requirements and budget. Progent can help you to manage outdated WatchGuard firewalls or migrate smoothly to modern WatchGuard firewalls.
Progent's Support for IT Service Providers lets you take advantage of Progent's consulting engineers under your own service brand as a transparent extension of your IT consulting team.
Progent's pricing policy is to bill for online service and in-person help per minute. Consequently, you are billed just for delivered services. Progent does not impose a higher rate for off-hours or urgent service, and within California or in areas where Progent offers on-premises service, Progent does not charge for travel except for urgent calls where on-site work is less than four hours. In addition, Progent imposes no initialization charge and requires no monthly commitment for support services provided during normal working hours. Many service organizations impose large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates big invoices for fast fixes so you won't be tempted to permit simple problems to stay unaddressed.
For advanced project management assistance, Progent can provide access to senior information technology experts with decades of background in IT management, program development, and business process engineering for organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer project management skills to help enterprise clients adhere to leading practices to ensure that major projects are completed on time and on budget.
Progent's Microsoft certified consultants provide a range of consulting services for Microsoft Dynamics GP. Dynamics GP is a Microsoft financial platform and corporate management solution built, like all Microsoft financial solutions, on the expandable and familiar platform of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft financial software in the Dynamics GP/Great Plains family, provides an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Microsoft Dynamics GP is simple to install and integrate, and with its segmented design you can purchase only the capability you currently need, with the option to expand users and increase capabilities when necessary. Progent's Dynamics GP/Great Plains Software consulting experts can help you deploy, customize and administer Dynamics GP 2010 and also older versions of Microsoft Dynamics GP/Great Plains.
Progent's experienced ransomware recovery experts can assist you to reconstruct a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Progent provides fault tolerant load balancing support that addresses system load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery products including Cisco Content Engine. non-stop load balancing providers for which Progent can provide consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks BIG-IP.
Progent's Data Center engineers can show you how to select fault-tolerant data centers that match the specific requirements of your company. Fault tolerant colocation sites are especially appealing to small businesses due to of their affordability and simplified logistics in comparison to pursuing a do-it-yourself strategy. Trying to design an on-site data center that offers even a minimum level of fault tolerance is financially prohibitive for most small organizations. Progent is ready to show you how to reap all the benefits of high availability data centers and fault tolerant colo sites by offering a complete range of consulting and maintenance services.
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, deploying, enhancing and repairing Microsoft SCOM environments and offer organizations of any size expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs based on best practices for monitoring network infrastructure and Microsoft and third-party applications and services. Also, Progent can provide fast online or onsite technical support to help you to remediate critical problems detected by Microsoft SCOM 2012.
Top Fortinet 70 Series Firewalls Onsite Technical Support
Dynamics GP 2010 software is a comprehensive business management and analytics solution that unifies information and operations throughout your business, interfaces seamlessly with other applications, and connects employees, clients and suppliers unrestricted by time or place. Created for small to mid-size businesses, Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide functionality for accounting, management reporting, project management, inventory and order processing, eCommerce, human resource management, customer relationship management, field service, manufacturing, retail, and online business services. Progent can help you set up and manage a reliable, secure computer and network infrastructure to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains consultants to help your business benefit from the full potential of Dynamics GP/Great Plains 2010.
Progent can assist you to understand the wealth of subscription options available with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 so you realize maximum business value. Progent supports multi-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to create and maintain hybrid networks that transparently combine local and cloud products and services.