Consulting Support Services for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry mobile PDAs were once among the most popular solutions for achieving anytime-anywhere access to messaging, calendars, web-based programs, and other vital business data. Progent offers Fremont, California businesses the expertise of BlackBerry-certified experts who can assist companies to maintain existing BlackBerry environments or migrate efficiently to a more popular mobile solution.

As the complexity of small company networks has expanded, and as the need for enterprise-class security, reliability, and disaster recovery has become the standard for businesses regardless of size, successful deployment and support of BlackBerry solutions has become more difficult. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small businesses often resort to outside consulting professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry environments economically and effectively, eliminating the necessity for an internal BlackBerry solutions specialist and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, combined with Progent's proven remote support capabilities, provides small businesses an economical alternative for integrating RIM BlackBerry technology productively into their business information system.

Progent's consultants can assist your company with SQL Server 2019 development support, SQL Server 2016 migration consulting, and Exchange Server 2019 setup so that your database and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft software, set up streamlined administration tools to help you track and support BlackBerry devices across your company, define security policies that are right for your company, customize mobile applications, and ensure that your network architecture is appropriately configured to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be restored quickly and thoroughly.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services


Technical Expertise for BlackBerry BES Server
Research in Motion's high-end solution for administering large collections of BlackBerry smartphones is the BlackBerry BES Server. This powerful tool allows Microsoft Exchange, Domino, or Novell GroupWise users to send and receive messages that are encrypted during wireless transit to ensure optimum security. BlackBerry BES Server also simplifies a wide selection of crucial management jobs ranging from BlackBerry configuration and updates to wireless security and high availability.

RIM BlackBerry Enterprise Server Configuration Assistance

Progent's BlackBerry-certified engineers can assist you to utilize BlackBerry BES Server to perform basic jobs like:

  • Deploy and manage applications
  • Schedule smartphone, application, and IT policy updates
  • Upgrade BlackBerry device firmware remotely
  • Manage user settings with BES Server's vast selection of policies

Progent's BlackBerry-premier consultants can also help your company to utilize BES Server to implement important procedures not supported by the entry-level BES Server Express. These procedures include:

  • Install and manage BlackBerry's high-availability architecture using VMware
  • Install BlackBerry smartphones remotely
  • Set specialized administration roles
  • Monitor and analyze the health of your system

Some Ways That Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned engineer who has earned accreditations from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry support services span areas from troubleshooting synchronization problems to designing mobile productivity solutions based on BlackBerry Enterprise Server. These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmA Progent BlackBerry Certified Support Specialist can assist you to carry out basic support operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters and auto-signature, modifying user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's seasoned service professionals can in addition help you to resolve a wide array of issues associated with synchronization, device detection, email reconciliation, web access, wireless connections, IM, workstation application configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering countrywide remote consulting services for small business networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your mobile technical support costs at a minimum and, by handling issues promptly, maximizes the output of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist has the knowledge required to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can assist you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run critical procedures such as resolving enterprise activation problems, adding and removing BlackBerry device users, activating passwords, implementing over-the-air software loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry consultants can also assist you to operate management software such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and help you to define and implement sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange Server architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent version of Exchange Server.

Call or Email Progent for Help from a RIM BlackBerry-Certified Professional
In order to ask Progent about engineering expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or see Contact Progent.



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    Progent's Help Desk outsourcing and co-sourcing services help businesses to save money and enhance productivity.

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    Progent can help your organization in any phase of your migration to Microsoft Exchange Server 2019 including configuring Windows Server 2019 Core for hosting Exchange; planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and implementing Hyper-V; setting up hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and setting up Outlook clients.

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    Progent's Cisco CCIE wireless network consultants offer online or on-premises configuration and troubleshooting support to assist you to plan, configure, upgrade, tune, administer and troubleshoot Aironet wireless access point environments of any size or architecture. Progent's Cisco wireless controller experts can also help you to combine your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to build an enterprise-wide connectivity solution that is simple to administer and scale. Progent also can provide affordable wireless site surveys to help you to determine the most efficient selection, location and setup of Aironet Wi-Fi APs to accommodate your unique workplace design, construction, and anticipated network traffic.

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  • Outsourcing SQL Server 2014 Performance Tuning
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    SQL Server 2014 incorporates significant improvements in key areas such as performance, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that operates seamlessly across all workloads including OLTP, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and onsite consulting services that include system design, configuration, administration, troubleshooting, and application development services to enable businesses of any size to realize maximum business value from their SQL Server 2014 investment.

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  • Urgent Windows and UNIX Engineer
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    Progent can help you to plan and implement a smooth migration from a UNIX-based IT environment to a network powered by Windows and capable of supporting Microsoft's popular office productivity software, business applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and application specialists can help you preserve your data and minimize business disruption by developing an effective migration strategy that preserves your current assets in UNIX software and infrastructure. UNIX-to-Windows migration consulting services offered by Progent include evaluation of current infrastructure, migration planning and validation, Exchange migration expertise, information and application porting, and processor and storage system migration and economization.

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    Progent's Technical Response Center provides low-cost nationwide extended hours remote support for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts offer extended hours telephone support and online secure computer connection to isolate and resolve network problems quickly and affordably.

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    SQL Server 2005 offers powerful, familiar tools to IT experts as well as to information workers, lessening the difficulty of designing, integrating, managing, and using company data and database applications in environments ranging from handheld devices to corporate data networks. The complexity and integration requirements of Microsoft SQL Server 2005 require a network consultant with real-world experience and wide knowledge in designing and building information-based, end-to-end business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.

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  • Windows 10 MDT Professional Windows 10 Configuration Technical Support
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  • Exchange 2016 Upgrade Planning Configuration
    Specialists Exchange Server 2016 Migration

    Progent can assist your business in all facets of your upgrade to Exchange Server 2016 including planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; specifying storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing for fault-tolerant client access services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.


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