Consulting Support Services for BlackBerry Environments
BlackBerry wireless smartphones were once one of the most popular solutions for maintaining mobile access to email, scheduling, web-based applications, and other critical business information. Progent offers Fremont, California businesses the expertise of BlackBerry-certified professionals who can assist businesses to manage their BlackBerry deployments or transition smoothly to a modern smartphone solution.
As the sophistication of small company IT technology has increased, and as the demand for enterprise-class security, dependability, and recoverability has become the norm for organizations of any size, effective deployment and support of BlackBerry solutions has become more challenging. To deal with areas like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small businesses often resort to external consulting professionals who offer expertise in BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to plan, administer, and repair BlackBerry solutions affordably and effectively, dispensing with the requirement for an internal BlackBerry technology specialist and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, combined with Progent's efficient remote support capabilities, gives small companies a budget-friendly alternative for incorporating BlackBerry products seamlessly into their IT system.
Progent's consultants can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft technology, configure streamlined administration utilities to enable you to track and support BlackBerry devices across your company, define security policies that make sense for your company, customize wireless software, and ensure that your IT network architecture is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be recovered rapidly and safely.
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
Progent locations in San Francisco Bay Area
||Fremont Executive Suites
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||18525 Sutter Blvd
Morgan Hill, CA 95037
||Morgan Hill Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 94131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
Technical Support for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and maintenance of RIM BlackBerry wireless handsets, offering a single solution for handling key tasks such as device deployment, updates, and deactivation and also providing a strong foundation for data protection and high availability. BlackBerry Enterprise Server (BES) supports seamless integration between Microsoft Exchange, Groupwise, or Domino messaging servers and BlackBerry handsets and supports over-the-air synchronization.
BlackBerry BES Server includes a wealth of security capabilities starting with advanced encryption of information sent between a BlackBerry device and BES Server based on AES or Triple Data Encryption Standard. BlackBerry BES Server also permits excellent versatility in selecting levels of protection to match the specific requirements of your mobile environment. Progent's BlackBerry certified engineers can assist your company to select advanced security features and enable them wirelessly. Samples of these over-the-air configurable security features include:
- Lock down a device
- Wipe information from a missing or stolen BlackBerry smartphone
- Disable Bluetooth
- Activate internal protection against malicious attacks
BlackBerry BES Server also offers flexibility in selecting mechanisms to keep mobile users from loading or executing unsafe or unauthorized applications. Progent can help you to select blocking processes such as:
- Specify exactly which programs are allowed on the device
- Prevent external applications from using persistent storage on the BlackBerry device
- Select what functions third-party software can access on the BlackBerry smartphone
- Limit the types of access third-party software running on the device can establish
- Block all external programs from being installed or executed on the smartphone
Professional RIM BlackBerry Consulting and Technical Support Offered Online from Progent
Progent's certified BlackBerry support specialists are available by phone to provide prompt assistance to businesses in the Fremont area or throughout California. Progent's seasoned remote consulting experts have helped businesses resolve network issues and reduce support expenses in each state in the United States and established a substantial base of satisfied customers. (See Progent's customer testimonials.)
Progent offers online assistance for a broad array of issues associated with BlackBerry products such as synchronization, integration with Exchange, setting up BlackBerry BES Server, and strengthening mobile security. Major BlackBerry certifications earned by Progent's consulting professionals include:
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, troubleshoot, and produce documentation for a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology requirements assessment, solution design, deployment strategy and execution, performance optimization, configuration of a fault-tolerant environment, data backup and disaster recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational objectives and to design a mobile wireless solution that fits within your information technology budget and supports your business strategy. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry Enterprise Server, assist your organization to determine which management approach and physical components match your needs, and evaluate your messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make informed choices concerning alternatives for software editions, server hardware and storage, network topology, and application configuration.
To optimize network security, Progent's BlackBerry expert can assist you to select and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security engineers to run network-wide security assessment and compliance testing and recommend improvements to support your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, managing, tracking, and maintaining one or several BlackBerry BES Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry consultant offers support skills in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to add and remove BlackBerry smartphone users on Exchange and Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, archive and support storage groups, apply permissions, install the MDS and IM, install push and pull access control lists, manage Exchange data flow, create, update, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate reports to summarize SNMP results.
Progent's BlackBerry consultant can help you with your BlackBerry technology in a variety of settings that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Professional
If you wish to ask Progent about technical support for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.