Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry Consulting ServicesBlackBerry wireless smartphones were at one time among the most popular solutions for maintaining anytime-anywhere access to email, scheduling, web-based applications, and other vital business data. Progent can provide Fremont, California companies the services of BlackBerry-certified experts who can help businesses to maintain existing BlackBerry environments or migrate smoothly to a modern mobile platform.

As the complexity of small business IT technology has expanded, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the standard for businesses of all sizes, effective deployment and maintenance of BlackBerry solutions has become increasingly challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and shared databases, small businesses often resort to outside support professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-premier consultants who can help small businesses to design, administer, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the need for an in-house BlackBerry technology specialist and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This range of knowledge, combined with Progent's proven online support capabilities, provides small companies an economical solution for incorporating BlackBerry technology seamlessly into their information system.

Progent's engineers can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft software, configure streamlined administration tools to help you track and support BlackBerry devices throughout your business, recommend security policies that make sense for your business, customize mobile software, and make sure that your network architecture is appropriately designed to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be restored quickly and safely.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services


Consulting and Technical Support Services for BlackBerry BES Server
BlackBerry BES Server streamlines management and support of RIM BlackBerry devices, providing a single solution for controlling critical tasks such as smartphone deployment, updates, and retirement and also offering a strong foundation for security and fault tolerance. BlackBerry Enterprise Server delivers seamless communication between Exchange Server, Groupwise, or Domino email servers and BlackBerry users and supports wireless synchronization.

RIM BlackBerry Enterprise Server Integration Support

BES Server offers a variety of security options beginning with automatic encryption of information sent between a BlackBerry smartphone and BES Server based on AES or Triple DES. BlackBerry Enterprise Server also allows great flexibility in selecting levels of security to match the specific needs of your mobile environment. Progent's BlackBerry authorized consultants can help you to choose advanced security functions and activate them remotely. Samples of these over-the-air configurable security settings are:

  • Lock down a device
  • Erase information from a misplaced or stolen BlackBerry smartphone
  • Lock out Bluetooth
  • Activate internal defenses against malware

BES Server also provides flexibility in determining ways to prevent BlackBerry users from installing or executing unsecure or unauthorized software. Progent can help you to choose blocking techniques such as:

  • Specify exactly what programs are permitted on the device
  • Prevent external software from allocating persistent memory on the device
  • Determine which functions external programs can access on the smartphone
  • Restrict the types of connections third-party programs running on the BlackBerry device can initialize
  • Prevent all external programs from being loaded or run on the BlackBerry device

Expert BlackBerry Technical Services Available Remotely from Progent
Progent's certified BlackBerry support specialists are accessible remotely to deliver expert technical help to businesses in the Fremont area or anywhere in California. Progent's experienced remote consulting experts have helped IT organizations solve network issues and reduce IT service expenses in each state in the country and built a large base of loyal customers. (See Progent's customer testimonials.)

Progent can provide remote consulting support for a broad selection of issues related to RIM BlackBerry products such as wireless synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server, and strengthening mobile security. Major BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist you to carry out common support functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters, modifying user profiles, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's seasoned experts can in addition assist you to resolve a wide array of problems associated with synchronization, handset recognition, messaging consistency, web browsing, wireless connectivity, IM, PC software configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide remote help for small business networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your wireless technical support costs low and, by solving issues quickly, improves the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks including resolving enterprise activation problems, registering and removing BlackBerry smartphone users, setting activation passwords, implementing over-the-air program installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry-certified consultants can also help you to operate administration software such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES system and assist your company to select and implement appropriate security options.

Progent's certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Exchange Server.

Call or Email Progent for Help from a BlackBerry-Qualified Specialist
If you wish to contact Progent about consulting expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.



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    Progent can help you plan and execute an efficient move to Dynamics GP so that you preserve your data, improve your protection, enhance your analytics, take full advantage of Microsoft Office integration, and minimize productivity interruption by creating and following a sensible migration plan. Progent can also help educate new Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can enhance your company reports and management analytics by providing Crystal Reports help, FRx programming, and Microsoft Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create custom business applications and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP.

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    Progent's Computer Helpdesk Outsourcing Support Services for desktop technical support are intended especially for small businesses who require fast availability of a Help Desk Service Center with expert telephone support and full escalation capability but who have to work within a modest IT budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Phone Support, Secure Remote Access Support, System Evaluation, Problem Prioritization, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Helpdesk Applications Recommendation and Integration.

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