Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry wireless PDAs were once among the most successful products for achieving mobile connectivity to email, calendars, web applications, and other critical business information. Progent can provide Fremont, California businesses the expertise of BlackBerry-premier professionals who can help companies to manage existing BlackBerry environments or migrate smoothly to a current mobile solution.

As the sophistication of small company IT technology has expanded, and as the need for world-class protection, dependability, and recoverability has become the standard for businesses regardless of size, effective integration and support of RIM BlackBerry technology has become increasingly challenging. To handle issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and company databases, small businesses frequently turn to external support firms who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-premier engineers who can assist small businesses to design, manage, and repair BlackBerry-based solutions economically and effectively, doing away with the requirement for an in-house BlackBerry solutions specialist and lowering the cost and stress of maintaining wireless work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of experience, combined with Progent's efficient remote support model, provides small businesses an affordable alternative for incorporating RIM BlackBerry products productively into their IT system.

Progent's engineers can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and email systems operate optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft technology, set up streamlined administration tools so you can track and control BlackBerry devices throughout your business, recommend security policies that are right for your company, develop custom mobile software, and ensure that your network architecture is appropriately configured to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be recovered quickly and safely.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services

BlackBerry BES Server Consulting Help
The BlackBerry Enterprise Server (BES) gives businesses a single and safe mechanism for incorporating BlackBerry smartphones into their messaging, groupware, and application environment. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to access Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to achieve consistent information for collaborative programs such a calendars, contact lists, tasks, IM, and custom business programs. Due to BlackBerry Enterprise Server (BES) support for Exchange Server, users with BlackBerry smartphones can have push-based access to Exchange email as well as to IM-aware software via Microsoft Office Communications Server and Lync Server integration.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-certified engineers can assist you to plan, deploy, and troubleshoot BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry users, simplify the management of a BlackBerry environment, and lower the expense of maintaining a mobile workforce.

How Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned engineer who has been awarded certifications from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry support services span areas from resolving synchronization problems to designing wireless workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, repair, and produce documentation for a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry include business and network requirements analysis, solution architecture, roll-out strategy and implementation, performance optimization, design of a high-availability architecture, data backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to design a wireless environment that fits within your information technology budget and supports your business plans. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to support a BlackBerry BES Server, help your organization to determine which management approach and equipment meet your needs, and analyze your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions concerning options for software editions, processors and storage, network architecture, and application configuration.

To maximize network security, Progent's BlackBerry expert can help you to choose and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security specialists to run company-wide security vulnerability and compliance testing and recommend enhancements to account for your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in a messaging environment based on Exchange. Progent's BlackBerry consultant has support skills in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to add and remove BlackBerry device users on Microsoft Exchange and Windows Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, install access control lists, manage Microsoft Exchange data flow, create, edit, and apply WLAN and VPN configurations, implement SNMP traps, and produce reports based on SNMP results.

Progent's BlackBerry expert can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent for Assistance from a BlackBerry-Certified Expert
In order to contact Progent about consulting expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.

An index of content::

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  • Microsoft Mac and Linux Desktop On-site IT Support
    Desktop Technology Information Technology Integrators

    Progent can deliver a wide array of affordable online and onsite consulting services to assist your business to install, administer, and debug desktops and handhelds based on Microsoft Windows, Apple macOS/OS X, iOS, Google Android, or Linux.

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    Consultant Services Azure VHD

    Progent can help small companies to migrate all or part of their computing infrastructure to Microsoft Azure. This can simplify network administration and reduce equipment investments. Azure offers a wealth of public cloud services and Progent can help you to understand the benefits and limitations of various cloud networking architectures you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and local applications and network infrastructure and make sure you avoid the common errors small companies make when moving to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN connections and also to integrate Apple iOS devices and Android handhelds.

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    ProSight Reporting is a growing family of in-depth reporting tools created to work with the industry's leading ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

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    Progent's experienced Cisco IT security consultants provide high-level PIX Firewall and ASA Firewall consulting services covering infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers robust user and application policy enforcement, sophisticated attack defense, and safe access services. Ranging from economical, plug-and-play desktop appliances for small and home offices to modular enterprise-level appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of protection, performance, and high availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed platform, minimizing possible OS-specific security holes.

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    Progent provides fault tolerant load balancing consulting that addresses system load balancing, load balanced applications, network infrastructure routing, and content delivery technology including F5 Networks 3DNS. fault tolerant load balancing providers for which Progent offers consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks BIG-IP.

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    Progent's Microsoft Gold-certified Windows Server 2022 experts can help your company to design and carry out a cost-effective upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that combines cloud-based Windows Server Online with an on-prem implementation of Windows Server 2022.

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    Progent is committed to information transfer from Progent's support experts to customers. By educating customers to deal with technical issues that are within their scope, Progent is able to focus on delivering hard-to-find services where Progent has little competition. Small businesses who utilize familiar independent consultants or who employ in-house IT personnel benefit when Progent transfers knowledge about critical technology and proven methodologies to make their networks more robust, secure, and productive.

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    Progent applies no minimum charge and asks no monthly commitment for support services delivered during normal business hours. Progent's small granularity eliminates big invoices for quick fixes so you will not be forced to allow minor problems to stay unaddressed. .

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    Progent's certified consultants can help you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop pilot systems and migration plans, tune your network for local, multi-site, private or public cloud-based, and hybrid environments, educate your IT management staff, develop an enterprise-wide security plan, automate IT administration, help with creating applications, and generate and validate a DR/BC plan.

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    Key characteristics of Microsoft Dynamics GP/Great Plains software include a modular design that lets you license just the functionality you need, a standards-based foundation based on Microsoft technologies to safeguard your investment and offer a highly interconnected environment, advanced reporting capabilities that allow you to monitor all operations, income and spending and sales trends, compatibility with Microsoft Office to enable access to corporate information, the ability to process data from almost any db software or desktop software into Microsoft GP, and an open design that makes it possible to develop specialized applications. Progent can show you how to configure and maintain a reliable, protected server and communications network to support Microsoft Dynamics GP, and can offer expert GP/Great Plains support professionals to show you how to turn the advanced features of Microsoft Dynamics GP accounting into a productive business solution.

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    Small to mid-sized businesses can now enjoy all the benefits of System Center Operations Manager 2007 and also have quick access to Progent's Microsoft Premier IT consulting experts. With Progent's affordably priced network service packages, small organizations can select a basic Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager to offer small company networks world-class reliability, security, and productivity.

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  • Emergency Nexus Switch OTV Network Consultants
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    Nexus series switches are intended to deliver the throughput, expandability, availability, virtualization support, density, security and ease of management required to function as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch experts can provide remote and onsite consulting expertise to assist your IT staff to plan an optimal switch architecture, build pilot environments to validate your network design, deploy Nexus switches, define and implement appropriate policies, perform security vulnerability tests, set up advanced monitoring and alert systems, fully utilize resources by means of virtualization technologies, troubleshoot switching and routing problems, maximize system performance, plan for expected growth, and take advantage of the advanced fault-tolerant features available for Cisco's Nexus family of switches. Progent can also assist you to upgrade efficiently from outdated Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.

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  • Consultant Rates Network Consulting Group
    24-7 Consultant Rates Onsite and Remote Support

    Progent's pricing model is to charge for remote support and in-person visits by the minute. As a result, you owe exclusively for delivered services. Progent does not impose a more expensive rate for off-hours or emergency support, and within California or in regions where Progent provides in-person support, Progent does not bill for travel time except for urgent support where on-site work is less than four hours. In addition, Progent imposes no minimum charge and requires no retainer for services delivered during regular business hours. Many support organizations demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with large invoices for fast fixes so you won't be tempted to allow less critical problems to stay unaddressed.

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