Consulting Support Services for BlackBerry Environments
RIM BlackBerry Consulting ServicesBlackBerry wireless smartphones were once one of the most popular solutions for maintaining mobile access to email, scheduling, web-based applications, and other critical business information. Progent offers Fremont, California businesses the expertise of BlackBerry-certified professionals who can assist businesses to manage their BlackBerry deployments or transition smoothly to a modern smartphone solution.

As the sophistication of small company IT technology has increased, and as the demand for enterprise-class security, dependability, and recoverability has become the norm for organizations of any size, effective deployment and support of BlackBerry solutions has become more challenging. To deal with areas like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small businesses often resort to external consulting professionals who offer expertise in BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to plan, administer, and repair BlackBerry solutions affordably and effectively, dispensing with the requirement for an internal BlackBerry technology specialist and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, combined with Progent's efficient remote support capabilities, gives small companies a budget-friendly alternative for incorporating BlackBerry products seamlessly into their IT system.

Progent's consultants can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft technology, configure streamlined administration utilities to enable you to track and support BlackBerry devices across your company, define security policies that make sense for your company, customize wireless software, and ensure that your IT network architecture is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be recovered rapidly and safely.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services

Technical Support for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and maintenance of RIM BlackBerry wireless handsets, offering a single solution for handling key tasks such as device deployment, updates, and deactivation and also providing a strong foundation for data protection and high availability. BlackBerry Enterprise Server (BES) supports seamless integration between Microsoft Exchange, Groupwise, or Domino messaging servers and BlackBerry handsets and supports over-the-air synchronization.

RIM BlackBerry Enterprise Server Configuration Assistance

BlackBerry BES Server includes a wealth of security capabilities starting with advanced encryption of information sent between a BlackBerry device and BES Server based on AES or Triple Data Encryption Standard. BlackBerry BES Server also permits excellent versatility in selecting levels of protection to match the specific requirements of your mobile environment. Progent's BlackBerry certified engineers can assist your company to select advanced security features and enable them wirelessly. Samples of these over-the-air configurable security features include:

  • Lock down a device
  • Wipe information from a missing or stolen BlackBerry smartphone
  • Disable Bluetooth
  • Activate internal protection against malicious attacks

BlackBerry BES Server also offers flexibility in selecting mechanisms to keep mobile users from loading or executing unsafe or unauthorized applications. Progent can help you to select blocking processes such as:

  • Specify exactly which programs are allowed on the device
  • Prevent external applications from using persistent storage on the BlackBerry device
  • Select what functions third-party software can access on the BlackBerry smartphone
  • Limit the types of access third-party software running on the device can establish
  • Block all external programs from being installed or executed on the smartphone

Professional RIM BlackBerry Consulting and Technical Support Offered Online from Progent
Progent's certified BlackBerry support specialists are available by phone to provide prompt assistance to businesses in the Fremont area or throughout California. Progent's seasoned remote consulting experts have helped businesses resolve network issues and reduce support expenses in each state in the United States and established a substantial base of satisfied customers. (See Progent's customer testimonials.)

Progent offers online assistance for a broad array of issues associated with BlackBerry products such as synchronization, integration with Exchange, setting up BlackBerry BES Server, and strengthening mobile security. Major BlackBerry certifications earned by Progent's consulting professionals include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, troubleshoot, and produce documentation for a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology requirements assessment, solution design, deployment strategy and execution, performance optimization, configuration of a fault-tolerant environment, data backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational objectives and to design a mobile wireless solution that fits within your information technology budget and supports your business strategy. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry Enterprise Server, assist your organization to determine which management approach and physical components match your needs, and evaluate your messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make informed choices concerning alternatives for software editions, server hardware and storage, network topology, and application configuration.

To optimize network security, Progent's BlackBerry expert can assist you to select and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security engineers to run network-wide security assessment and compliance testing and recommend improvements to support your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, managing, tracking, and maintaining one or several BlackBerry BES Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry consultant offers support skills in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to add and remove BlackBerry smartphone users on Exchange and Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, archive and support storage groups, apply permissions, install the MDS and IM, install push and pull access control lists, manage Exchange data flow, create, update, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate reports to summarize SNMP results.

Progent's BlackBerry consultant can help you with your BlackBerry technology in a variety of settings that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Professional
If you wish to ask Progent about technical support for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.

An index of content::

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    Progent has extensive experience providing a full-spectrum of online network consulting and urgent repair services to local governments and school districts across the United States. Progent is one of the pioneers in providing expert online IT support and has provided IT support to clients in all 50 states. Online support saves travel expenses and resolves issues faster than onsite service calls.

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    Progent offers businesses of any size enterprise-class network remote or on-premises consulting services for networks based on Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consultants also can provide security consulting for companies varying in size from the small office to the worldwide enterprise.

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    ProSight Email Guard Spam and Virus Filtering Service Consulting Services

    Progent's ProSight Email Guard uses the technology of top data security vendors to provide web-based control and comprehensive security for all your email traffic. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a further layer of inspection for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email traffic that stays inside your security perimeter.

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    ISA 2006 is a comprehensive edge gateway that provides a powerful application layer firewall, virtual private network (VPN), proxy, and Web caching platform for safeguarding the Internet-facing applications of any organization against a wide range of attacks. Progent's Microsoft ISA Server support professionals can help you design, rationalize, pilot, implement, customize and support the Standard or Enterprise version of ISA Server 2006 on your information system.

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    If your organization does not need immediate online help but you think you will require assistance with your network in the near future, you can save time and expenses and guarantee that the right IT skill will be ready when you need it by contacting a Progent sales agent and registering as a customer. For details, phone 800-993-9400 or send email to

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    Progent's expert support team can show you how to design and deploy an efficient in-place Exchange Server 2003 upgrade plan that avoids network disruption, simplifies long-term support requirements, and makes your Exchange 2003 Server easy to administer. For complicated multiple server or multi-location migrations, Progent has the background to complete your move rapidly and affordably. Progent's Microsoft Exchange 2003 support, troubleshooting, and design offerings include expertise with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are best aligned to your business needs.

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    Progentís Microsoft certified consultants offer small and medium size businesses world-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install critical software quickly and automatically to specified users, reduce product expense and stay compliant by understanding patterns of usage, improve Windows security by improving your awareness of vulnerability and by installing targeted patches, manage your mobile workforce through industry standards independent of connection or location, and lower operational costs by fully utilizing the administrative functions built into Windows. Progentís SMS engineers can show you how to use SMS economically for automated software and application installation, security patch administration, and resource monitoring management including program and appliance inventory.

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