For businesses of any size in Fremont California, Progent offers convenient, fast, and economical access to Cisco CCIE-Certified engineers. Cisco CCIEs are world-class networking professionals who achieve this elite certification only after strenuous examinations by Cisco. CCIE-certified consultants can handle the most complex issues associated with network deployment, troubleshooting, and optimization. Progent's CCIEs operate closely with Cisco's in-house engineers in identifying anomalies with Cisco IOS or Cisco NX-OS utilities and developing temporary alternatives or obtaining software patches to correct problems. A Cisco CCIE can isolate the origin of network difficulties stemming from hardware or software.

Progent can provide fast remote access to a CCIE expert so you has the opportunity to get timely assistance for complicated network issues that are affecting business productivity but are beyond the experience of your local IT support resources. Progent's Cisco CCIE-Certified support professionals can examine your network using state-of-the-art remote connectivity tools that allow them to provide rapid and affordable diagnosis and repair of serious network issues.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big corporations or nationwide Internet providers, and consequently their services are not easily accessible to smaller businesses. Progent is among the few support organizations that makes CCIEs accessible to help small and mid-size companies. In addition, Progent can provide quick access to a CCIE by telephone so you can receive immediate help for complex network problems that are hurting worker productivity. To learn how to contact a Progent CCIE for immediate assistance with your network, go to online network troubleshooting.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services


Cisco's extensive family of both new and legacy networking devices familiar to Progent includes ASA Series Firewalls and PIX 500 Series Firewalls, Catalyst Firewall Services Module, protected broadband and IS routers, Aironet and Meraki wireless access points and bridges, Meraki cloud-managed access points and aggregation switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus series switches, plus security and VPN solutions. With the resources of one of the largest teams of Cisco-certified CCIE consultants of any independent support company, Progent has privileged access to Cisco's internal experts and Cisco's latest learning tools to keep at the vanguard of network technology.

Software Update Management for Cisco Infrastructure Appliances
Software update management is crucial and complicated process. Timely and correctly managed patching optimizes cybersecurity, compliance, uptime, and capability. Haphazard software update management can cause security vulnerabilities, compatibility problems, slow or inconsistent performance, unnecessary downtime, or loss of important features. Patching entails more than periodic updates of operating systems and apps for servers and user machines. Firmware updates can be as vital for network appliances such as switches, firewalls, and Wi-Fi APs.

Patch Management Support for Infrastructure Appliances

Progent can provide software update management expertise for network devices from Cisco and other major vendors

Progent has provided top-level help for Cisco networking appliances for over twenty years and Progent's managed services for software and firmware patch management offer businesses of any size a flexible and cost-effective solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your ever-evolving information system. To learn about Progent's services for patch management, go to Progent's patch management service plans.

To learn more about Progent's consulting support services for Cisco network technology, select a topic:

Other Support Expertise Offered by Progent
Besides Cisco infrastructure, Progent's consulting professionals can provide advanced support for other major areas of information system technology, making it possible for Progent to provide comprehensive IT solutions for organizations of all sizes. A few key disciplines where Progent can provide world-class support include: By providing a convenient one-stop source for network generalists and application experts, Progent is able to deliver timely, inexpensive, and comprehensive information technology solutions that meet the special requirements of companies in Fremont California.



An index of content::

  • 24 Hour MSP360 Server Backup Online Troubleshooting Help and Support MSP360 Exchange Mailbox Backup
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    Progent's CISSP-premier network security experts can assist businesses of any size with any facet of information system security. Progent can create efficient cybersecurity systems that guard a small business against advanced malware attacks or Progent can plan, deploy, and manage a comprehensive security environment for hybrid networks that support onsite, remote, and mobile clients sharing network resources distributed across a mix of physical datacenters and various clouds.

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    Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 migration consulting services to assist organizations of all sizes to plan and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can assist you to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain failover clusters.

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    The CISA credential is a recognized achievement that signifies expertise in network security audit and control. Accredited by ANSI, the CISA credential requires that consultants undergo a comprehensive examination given by the ISACA professional association. Progent can provide the expertise of a CISA-Certified network security audit consultant able to assist businesses in the areas of IS audit services, information technology enforcement, systems and infrastructure ROI, information technology support, protection of information assets, and business continuity planning.

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    NodeZero Certified PEN Testing Security Audit Services

    Progent's certified security experts can perform NodeZero-based threat assessments to make sure your security defense tools and policies are properly set up and effective.

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  • Les Kent has a 35-year history of effective technology integration, corporate management, sales, and operations. He has shown a knack for developing sophisticated IT solutions while working as a system designer, application developer, project manager, implementation expert, and problem solver for small companies, new ventures, and global enterprises.

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  • Help and Support Windows 11 and TCP
    24-7 Windows 11 Wigets Configuration

    Progent's Microsoft-certified Windows 11 consulting experts offer a range of services to support Windows 11 such as cloud solutions, mobile management and synchronization, teleworker connectivity, data and identity security, centralized provisioning, and Help Desk support services.

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    24 Hour Cisco Certified Experts Midsize Office Computer Outsourcing

    Progent offers network services for medium size companies with 100 to 250 network clients. The mid-size business or work group has traditionally been an underserved part of the market for network support services. The overhead and support delivery models of large third-party service firms make them excessively costly for the typical small company or small medium business (SMB), which commonly relies on a minimal IT budget with which to support an IT network whose advanced technology and capability are often comparable to the information systems of far larger companies. Progent's support delivery model, which takes great advantage of remote support, virtual office infrastructure and 24x7 server monitoring, dramatically reduces the network support costs of an SMB while offering the mid-size company with big-company support from certified, world-class consultants knowledgeable in a broad array of small business technologies. If your mid-sized organization or small business is searching for levels of network help appropriate for a medium size office without budgeting big-company prices, call Progent.

  • Engineers Citrix Live Migration Engineer Citrix Server Management

  • Top Two-factor Authentication (2FA) Technical Support Services
    Duo Multi-factor Authentication Network Consulting

    Progent's Duo service plans utilize Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification with iOS, Android, and other out-of-band devices.

  • Excel Slicers Computer Installation Outlook 2016 Security Consultant
  • Information Technology Consulting Group Cisco Fremont, CA
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  • Firewall Network Install Juniper SRX Firewall Juniper SRX Firewall Technology Consulting

  • Project Management Consultancy
    Engineers Project Management

    For enterprise project management support, Progent offers access to senior IT experts with decades of background in IT management, application development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers can provide project management skills to assist enterprise clients follow leading practices to ensure that strategic projects are completed on time and within budget.

  • Cisco System Engineers Fremont, CA
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  • Fremont California Firewall Security Consulting Security Audits Security
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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Progent can provide fast and affordable remote access to an authorized Oracle DBA consultant or an Oracle software developer. Progent can provide comprehensive DBA services for all versions of Oracle including 10g and 11g and can also assist you to plan, create, enhance, or fix Oracle applications written with SQL and PL/SQL. Progent also can provide consulting for Data Guard and Streams replication tools and ASM file/volume manager.

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    The Progent Test and Training Lab at the QTS Internet Data Center is available for testing line-of-business applications, developing efficient migration procedures, assessing and optimizing performance, planning or validating business continuity solutions, mitigating compatibility problems, and building training systems for the latest technologies. For Progent customers who lack adequate in-house resources to configure proper pilot environments, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping vital IT projects on schedule.

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    Progent offers a selection of IT service packages for small businesses. These IT outsourcing and server monitoring services are based on the proactive problem handling abilities of Microsoft Operations Manager 2007, a next-generation network and IT management product that tracks the reliability, performance, and security of your information system and identifies incipient troubles before they can disrupt your network. With Progent's affordably priced network service programs, small companies can choose a simple co-sourcing package built around Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution.

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    Progent's certified ISA Server 2004 consulting experts have extensive backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with multiple sites, mobile users, and line-of-business web applications. Progent's Microsoft Firewall consultants are available to help your small business in planning and implementing a configuration of ISA Server 2000 or ISA Server 2004 that supports your network protection requirements without overly limiting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date versions of Internet Security and Acceleration Server.

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    If you are a network consultant with technical support expertise, teaming with Progent and helping our customers will enhance your skills through collaboration with Progent's staff of motivated, world-class consulting experts. Progent's focus on offering network expertise and computer help to small and midsize businesses will give you the chance to work closely with business leaders and contribute significantly to the growth of exciting companies. Also, Our virtual office network offers state-of-the-art technology for off-site support and wireless connectivity to allow you to deliver speedy fixes when you take on mission-critical issues.

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  • On-site Support Computer Support Help Desk Outsourcing
    Service Desk Outsourcing Support Engineer

    Progent's Co-managed Call Center service makes it possible for your IT organization to share the load for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the top shared PSA tool for managing service requests, ticketing, ownership, progress tracking, and reporting.

  • Cisco Small Office IT Consultant Newark, CA
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  • Solomon Application Consultant
    Microsoft Dynamics AX Application Consultant

    In addition to offering the expertise of Microsoft Dynamics GP specialists, Progent can provide consultants experienced in Dynamics AX, Dynamics NAV, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide software development, troubleshooting, management help, upgrade assistance, and 1-on-1 or group webinar training classes tailored to address your specific requirements. Progent's experts also can show you how to integrate and support a protected, reliable server and communications foundation to run your ERP, MRP and accounting applications.

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  • 802.11x Wi-Fi Site Survey IT Services
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    Progent's wireless site survey and predictive modeling help you to plan, implement and debug a Wi-Fi network optimized for your environment, offering you a WLAN that delivers the coverage, performance, density, QoS, security, and roaming capability your business requires. Wireless site survey services from Progent include online predictive modeling for planning a wireless network and onsite site survey services for confirming, optimizing, and debugging a functioning wireless LAN.

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  • Cisco VPN On-site Support
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    Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized company integrate and maintain Cisco's security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to manage and offer the flexibility to evolve with your changing business needs. Progent's Cisco-Premier network experts are familiar with Cisco's complete family of products aimed at preventing data pilfering, virus and worm outbreaks, DDoS attacks, and other security risks to your information system. Progent can show you how to deploy Cisco products to achieve safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized user access control foundation for user authentication, permissions, and accounting from a graphical Web interface.

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    Progent's Microsoft-certified experts provide small and medium size companies world-class consulting services for Systems Management Server and Configuration Manager 2007, Microsoft's standard tools for change and deployment automation. System Center Configuration Manager 2007 is the new name for the change management solution formerly called SMS Server. System Center Configuration Manager provides a range of new features to SMS Server including comprehensive automation, integrated Windows Vista Microsoft Windows Server 2008 support, NAP security support, and boot image management. Progent's Microsoft certified engineers can show you how to use SMS 2003 or Configuration Manager economically for streamlined OS and application software deployment, security patch administration, application metering, and licensing compliance. Progent's engineers can also help you to migrate smoothly from Microsoft Systems Management Server 2003 to System Center Configuration Manager 2007.

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    Progent can assist you in any and all facets of your migration to Microsoft Exchange 2016 such as planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; specifying storage requirements for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Progent's certified Windows Server 2019 consultants can help your organization to design and carry out an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 offers significant improvements in scale, speed, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and container support.

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