Fremont Expertise for Network Service Providers
Transparent Short-Term Support Staff Expansion
Progent's Consulting, Help Desk Call Center, and Ticketing Support for Network Service Organizations in Fremont
Progent’s consulting support for network service firms in Fremont California enables your company to provide your clients Progent's consulting expertise and Help Desk Call Center support using your brand as a transparent extension of your in-house network support team. These services can help you add to your client base, fill out your service portfolio, create happy customers, and increase your profits.
Progent's roster of network engineers, PC support specialists, network admins, and cybersecurity consultants have worked as transparent expansions to the IT staffs of some of the country's largest IT support firms. Progent’s range of expertise allows you to widen the capabilities of your IT service practice, and Progent’s transparency helps you promote and preserve your branding.
Progent is an IT consulting firm with two decades of background delivering online consulting services to small and middle-size businesses. Progent is a Microsoft Certified Partner and maintains one of the biggest groups of Cisco CCIE network engineers of any private IT support firm in the world. Progent has provided remote IT assistance and advanced consulting to clients in every state in the country. (See testimonials from Progent's clients.)
Providing Progent's Services With Your Branding
Progent's reseller program for network service providers features seamless resale to your clients of world-class IT services. Progent bills you exclusively and works under your instructions to deliver your customers consulting and support services under your brand. Also, Progent has a low-cost Off-hours Support Service for clients who need access to 24x7 technical support.
Help Desk and Ticketing Services for Network Service Providers
Ticketing systems are the heart of a successful IT Call Center. But full-featured ticketing systems are not just costly to acquire and staff, but difficult to set up and manage. Small or niche IT support companies seldom have the required financial or human resources. Progent's Service Desk and ticketing program offers IT support firms an affordable way to retain their own branding while delivering their customers world-class desktop support built around an advanced ticketing system and reinforced by rapid escalation to high-level experts.
Key Features of Progent's Help Desk and Ticketing Program for IT Service Providers
Progent's Call Center and ticketing solution for IT support organizations leverages Progent's sizable investments in advanced ticketing technology, a remote desktop services staff, and a group of geographically distributed subject matter experts. You can utilize Progent's ticketing system as a secure tenant or Progent can establish communications with your existing ticketing platform. The standard and optional features offered with Progent's Call Center and ticketing program allow you to increase your physical and virtual support volume, the range of technical issues your firm can handle, the locations you can service, and your hours of availability.
Key features of Progent's Service Desk and ticketing solution for IT service organizations include:
- Progent's remote desktop support staff delivers Level 1 end user assistance with 1-hour service level agreement (SLA) to begin work during normal business hours.
- Standard service times are from 5am to 7pm Pacific Standard Time (PST), five days a week.
- Extended hours support is offered at additional cost.
- Optional onsite service in major metros is available across the US at extra cost.
- You retain complete control of your clients and billing.
- Your clients enter requests using your branded Internet portal, an 800 number, or by sending a message to your designated mailbox.
- Each customer request automatically becomes an open request in the ticket system.
- Tickets can be monitored and modified remotely until they are closed.
- Optional transfer of Level 2 and Level 3 problems to Progent's or to your subject matter experts.
Progent's Consulting Expertise for Network Service Providers
Progent's consulting expertise for IT service organizations allows you to become a sole source for virtually all technical guidance and troubleshooting your clients may need. You can grow your staff and strategic in-house competencies at your own pace without being forced to turn down new business owing to a lack of in-house expertise or the absence of bandwidth.
Key features of Progent's Reseller Program for Network Service Providers include:
- Transparent Support: Progent works as a transparent supplement to your internal support group, under your management, and invoices you rather than your client.
- By-the-Minute Billing: Progent charges by the minute to minimize expenses.
- Detailed Service Reporting: Progent utilizes an advanced service documentation system to ensure that all services delivered are fully documented. This makes it easy for support group to shift account assignments to in-house personnel once you have enough staff and relevant technical skills.
- Safely Expand Your Service Business: You can quickly and safely take on additional jobs beyond your core fields of excellence and open new geographies without assuming the risks associated with expanding your full-time staff too rapidly.
- Strengthen Your Name: You can solidify your mind share as a comprehensive IT service firm by delivering more solutions to more customers under your own brand.
- Flesh Out Your Services Catalog: Progent can provide world-class support in a wide array of IT disciplines and can act as a dependable reservoir of skills for expanding your IT support operations.
- Fast Problem Escalation: Thanks to a large team of top-level technology experts ready to help, Progent can escalate quickly from Tier 1 to Tier 3 services so even the toughest problems get resolved promptly.
- Keep Your Customers Satisfied: Satisfied clients stick. By teaming with Progent, you can keep making your customers successful without ever forcing clients to look for help from your competitors.
- Online Technical Support Professionals: For two decades, Progent has provided online IT support from Call Center support to high-level consulting. Efficient online support saves money and produces fast results.
- Top Certifications: Progent’s engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's security and compliance experts have earned advanced certifications including ISSAP, CISA, and GIAC. Find out more details about Progent's technology certifications.
Progent's Areas of Expertise for Fremont, California Organizations
Progent's seasoned team of certified consultants and technical experts can provide Fremont, California companies a wide range of online technical guidance and troubleshooting expertise. Areas of expertise offered under Progent's consulting program for IT service organizations include:
- Exchange Server 2019 Consulting
- Microsoft Exchange Server 2016 Integration
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 10 Support
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Consulting
- Active Directory Planning
- Office 365 Configuration
- Microsoft Dynamics GP (Great Plains) Customization
- Microsoft Azure, Amazon AWS, Google Cloud Platform
- Remote IT Technical Support
- Telecommuter Support Services
- Cisco Network Infrastructure
- Juniper Networks Technology
- Cisco Routers Troubleshooting
- Security and Compliance Consultants
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Integration
- Help Desk Call Center Outsourcing
- Desktop Tech Support
- Colo Data Center Support
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager Expertise
- Microsoft Access Programming
- Virtual Server Automation
- Hyper-V Setup
- VMware vSphere and vCenter Configuration
- Citrix XenApp Configuration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iOS Expertise
- BYOD Management
- iPhone Integration
- Android Phone Support
- Ransomware Defense
- Backup/Restore Consulting
- Cisco IP Voice Phones and Conferencing
- Microsoft Skype for Business and Teams
- Wi-Fi Access Point Setup
- WiFi Site Surveys
Find Out More About Progent's Consulting Program for IT Service Providers in Fremont, California For additional information about Progent's reseller support for network service firms in Fremont, California, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
MySQL DBA Services
MySQL migration Consultant
Progent can provide cost-effective remote access to an Oracle MySQL RDBMS administrator or software developer and can assist organizations of all sizes to configure and support MySQL within a robust IT infrastructure that provides advanced speed, expandability, and security. Progent also has experience assisting companies port databases from an Oracle environment to MySQL.
Top Ranked 5500 Wireless Controller Online Troubleshooting
Support Services wi-fi controller
Progent can help you to deploy Cisco wireless LAN controllers to manage wireless networks of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's modern wireless controller technology. Progent can provide expertise for both physical and software-based Wi-Fi controllers and can help you to determine which type makes sense for your wireless solution. For Wave 2 wireless controllers, Progent offers Cisco 3504 Wi-Fi controller consulting, Cisco 5520 wireless controller support, and Cisco 8540 Wi-Fi controller support.
Amazon AWS instances Programmer
Amazon S3 backup Programming Firms
Progent offers affordable online consulting to help businesses to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can help you with every phase of Amazon AWS integration including needs analysis, readiness assessment, system design, testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance.
Exchange 2007 Server Consulting
24/7/365 Consultant Services Exchange 2007 Server
Progent's Microsoft certified support team can help you design and implement an efficient in-place Exchange Server 2007 migration plan that minimizes productivity disruption, simplifies long-term support requirements, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-site upgrades, Progent has the background to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and design offerings include expertise with the configuration of third-party add-ons to Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.
Specialists Business Portal for Dynamics GP
Dynamics GP Integration Manager Consulting
Progent's background providing Microsoft .NET support and SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools enable Progent to design custom line-of-business programs and eCommerce environments that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can show you how to design reports that let you track your business more thoroughly, turning raw data into valuable insights into your business.
Active Directory Network Consultant
Professional Windows 2008 Active Directory
Windows Enterprise Directory requires significant practical experience to configure efficiently across an enterprise. Progent’s Microsoft Premier engineers are experienced in planning, deploying, and maintaining complex Microsoft Enterprise AD projects. Progent’s areas of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted Active Directory objects, dealing with residual beta software configuration objects in online AD environments, and fixing failed configurations of Active Directory and Active Directory-integrated programs.
Cisco VoIP Phones and Presence Consulting
Cisco Experts On-site Support VoIP Phones
Progent's CCIE-certified network infrastructure consultants offer high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Positions Compensation for Computer Consultants
Benefits for Microsoft Consultant Telecommuting Job
Our compensation model is built on revenue sharing, so just like working as a freelance contractor, your income is entirely driven by your work effort. Some of our consultants stress lifestyle issues and choose to work at an easy pace, utilizing our self-determined schedule to follow individual pursuits like hiking, motorcycle racing, skiing, surfing, travel, or sharing free time with family and friends. Other consultants take advantage of the opportunity to earn big dollars via lots of work and long hours. Progent completely encourages both ends of the spectrum and any point in the middle.
Great Plains Integration Support
Award Winning Great Plains Migration Network Consultants
Progent’s Microsoft certified consultants provide a range of support services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft accounting platform and business management tool built, like all Microsoft financial solutions, on the expandable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft financial products in the Microsoft Dynamics GP/Great Plains line, provides an affordable solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Dynamics GP is simple to deploy and configure, and with its modular approach you can purchase only the functions you currently require, with the ability to add clients and enlarge capabilities in the future. Progent’s Microsoft Dynamics GP Software support experts can help you install, configure and manage Microsoft Dynamics GP 2010 and also earlier versions of Microsoft Dynamics GP.
Oracle 10g Technical Support
Microsoft Certified Expert Oracle 11g Upgrading
Progent can provide affordable online access to an authorized Oracle database administration expert or an Oracle application programmer. Progent can provide comprehensive DBA services for all versions of Oracle's RDBMS platform and can also assist you to plan, build, update, or troubleshoot Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also offers support for Data Guard replication tools and ASM file/volume manager.
Specialists VMware vCenter Server
VMware Server Consolidation Consulting Services
Progent can provide the support of a certified VMware VCDX consultant to help you plan, configure, manage and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for local datacenters, cloud environments, or hybrid cloud deployments. Progent can provide advanced knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud tools for managing private and public cloud and hybrid cloud environments that deliver high uptime, data security, and application mobility.
Service Database Computer Consulting
Network Consultants Services Documentation
Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all billed support activities. Unlike some freelance consultants or small service firms who provide scant documentation or details of tasks done, each service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the support reports sent by each consultant to every customer. The practice of documenting and organizing service activity allows more efficient service and avoids a variety of common problems such as when a support customer is effectively held captive to a consultant who won’t let go of the keys to the kingdom.
Midsized Company System Consulting
Phone Support Services Midsized Business
Progent provides network support for mid-size businesses who have 100 to 250 network clients. The mid-size business or work group has traditionally been an overlooked part of the market for IT consulting expertise. The overhead and support access practices of major outside service firms make them excessively expensive for the typical small business or small medium business (SMB), which commonly has a modest information technology budget with which to support an IT system whose complexity and sophistication are frequently comparable to the information systems of far larger companies. Progent's support delivery model, which takes full advantage of remote support, virtual network technology and proactive server monitoring, significantly lowers the IT maintenance expenses of a small-medium business while offering the small company with enterprise-level service from professional, IT experts with background in a broad range of midsized business technologies. If your mid-sized organization or small business is looking for levels of network support needed for a mid-size organization without paying big-company prices, you need Progent.
Emergency Support Services Meraki Wave 2 Wi-Fi Access Point
Technical Support Services Meraki MR52 Access Point
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to plan, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco appliances for unified management.
Design Firm Excel Power BI
Excel Power Pivot Programming Companies
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a wide range of remote support services to help your organization to plan, develop, pilot test, install, administer, and debug business applications powered by any release of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist your business to move your legacy Excel solutions to the latest versions of Excel, support Excel on iOS-based iPhones and iPads and Google Android phones and tablets, and fix compatibility issues between various versions of Excel. Progent offers as-needed support to clients who need a fast solution to a stubborn issue related to Excel and Progent also offers full project management support for migrating or developing line-of-business application software based on Excel. Progent's affordable webinar training classes for Excel can be customized to address the special requirements of individuals or teams.
Remote Support Network Engineer
24x7x365 Onsite Support Online Help
For medium-size companies looking for network consulting services, Progent offers a variety of alternatives including local help, remote support, phone-based Help Desk, round-the-clock support with remote network monitoring, temporary staffing, site relocation support, software programming, and expert consulting. For midsize companies in California or other areas serviced by Progent's field engineers, Progent offers professional on-premises help for fixing network issues quickly and economically.
Hyper-V 3.0 Shared Nothing Live Migration On-site Support
Engineers Microsoft Hyper-V 3.0 Server Virtualization
Progent's Microsoft-certified consultants can assist you to analyze the possible advantages of Hyper-V-powered virtualization for your business, conduct pilot implementations to validate Hyper-V's operation with your production software, assess your network and server architecture for optimal operation with virtual server solutions, assist you in moving to Microsoft Windows Server 2008 and configuring Windows Hyper-V, educate your IT staff to track and manage Hyper-V, offer world-class consulting help for improving the security of your virtual servers, establish and validate business continuity procedures that maximize system uptime, and deliver ongoing consulting and maintenance including low-cost online troubleshooting and turn-key Help Desk services.
IT Specialist Cisco Network Management
Emergency Network Management Small Business Computer Consulting Companies
Progent's Cisco-Premier network management consultants can assist you to run Cisco's network management utilities along with a selection of specialized third-party applications to build a complete network management strategy in order to keep your environment running smoothly, fully utilize expensive resources, guard your data, revive rapidly from hardware failure or malicious assaults, and allow you to add or reassign network resources sensibly and affordably as your business grows.
Top Quality Chief Information Officer Technical Support
Top Quality Chief Information Officer Online Technical Support
Progent can provide the part-time or temporary assistance of a seasoned Chief Information Officer who can provide strategic direction to assist you pick and support IT solutions to match your present situation and that can be a firm basis for your future growth. Progent's part-time or temporary CIO consulting services provide economic advantages to organizations who want to optimize the benefits from their network expenditures but who are unable or unwilling to take on another executive-level manager to their full-time staff. Since Progent is vendor-agnostic, with a sizable team of engineers certified to support all leading OS platforms and connectivity technologies plus a wide selection and application software, Progent is in a unique position to provide objective recommendations as well as expert technical support for creating IT solutions that fit the particular needs of your organization.
Top Support and Help Android and Windows Server integration
After Hours Help and Support Android Active Directory
Progent's seasoned team of IT consultants and application experts have years of background providing remote and onsite support for organizations of any size who need to incorporate Android phones and tablets into their IT networks so that users can be productive from anywhere. Progent has the breadth of know-how to solve network problems that span numerous vendors and that entail a mix of legacy and up-to-date technology. Progent provides budget-friendly online expertise to assist you with any stage of planning, configuring, managing and maintaining your BYOD environment. Progent can deliver occasional support to help you to handle especially stubborn technical problems, or Progent can provide outsourced or co-sourced project management support to ensure that you complete strategic network initiatives on time and on budget. Progent can help with on-premises, cloud-centric, or hybrid networks and offers expertise with all major operating systems, apps, management utilities and hardware infrastructure. Progent also offers customized group or individual classes to show you how to manage and operate Android phones to maximize their business value.
Juniper SSG320M Router IT Services
Top Ranked Compliance Auditor Juniper SSG350M Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Biggest Consultant Services ProSight Small Business Private Clouds
Private Cloud Integration Consultant Services
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small company's production servers in an environment that delivers the highest level of dependability and expandability and is in addition easy to move to any data center. ProSight Virtual Hosting and management services are built on mature virtualization architectures that allow small businesses with mixed- platform environments to save dramatically on the expense of capital equipment, system maintenance, and IT management while achieving enterprise-class fault tolerance and an unprecedented degree of vendor independence.
24x7 Small Business Server 2008 Computer Engineer
Urgent Specialist SBS 2008
Microsoft Small Business Server is an affordable collection of server products that provides the foundation for a powerful but easy-to-manage IT network. The integration requirements of the Microsoft .NET components included with Small Business Server 2011 requires an IT consultant with hands-on expertise and extensive knowledge in designing and building cohesive end-to-end business technology systems. Progent's Microsoft-certified experts have broad experience with the technologies built into SBS 2011 and SBS 2008. This expertise assures you success in deploying, administering, and troubleshooting network solutions based on the SBS line of servers and applications.
Firepower Services Technical Consultant
Adaptive Security Device Manager IT Consultants
Progent's Cisco-certified CCIE network experts can help your company to manage your legacy PIX 500 or ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, configure, tune, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services
Consultant Services ransomware cleanup and file recovery
ransomware virus recovery Specialists
Progent's seasoned ransomware recovery consultants can help you to reconstruct a network damaged by a ransomware virus like Ryuk, Dharma, NotPetya, or Locky.
Remote Access Network Consultants
Outsourcing VPN
Cisco's security and offsite access solutions for small to mid-size companies represent a full array of easy-to-administer security products to help you safeguard your entire information system. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's expert consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security solutions that align best with your corporate goals.
Windows 10 OneDrive IT Consultant
Top Quality MCSE Expert Certified Windows 10 Cortana Professional
Progent's Microsoft-certified consulting experts can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Windows. Online and on-premises evaluation and migration support for Windows 10 provided by Progent's experts include ROI analysis, project supervision, compatibility testing, test lab systems, virtualization strategies, Cloud solutions, mobile management and synchronization, teleworker access, security and compliance, streamlined deployment and administration, infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for network management staff and users, and ongoing consulting support.
Technology Consulting Services DoubleTake Carbonite Replication Manager
Double-Take Software Integration Services
DoubleTake/Carbonite Software offers a selection of tools designed to deliver small businesses a variety of cost-effective solutions for replicating and recovering business-critical workloads including Exchange, SQL Server, Blackberry, and Microsoft SharePoint. Progent’s disaster recovery planning consultants have extensive backgrounds integrating DoubleTake/Carbonite products into small business IT networks to achieve an advanced state of fault tolerance and business continuity capability at a budget-friendly price.
SCCM Planning Network Consultant
SCCM Intune Integration Computer Consultants
Configuration Manager automates application and device deployment and updating, centralizes compliance settings management, inventories network resources, protects against corporate data leakage, provides health monitoring, enables safe end-user self service, and delivers a common control mechanism for administering mixed-OS networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud experts can help businesses of any size with any facet of designing, installing, operating and repairing a SCCM deployment for local, cloud, or hybrid networks.
Macintosh Support and Integration
Online Support Apple Macintosh
Progent's consultants offer Apple macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server help, security services, and one-on-one education. Progent can help businesses to upgrade to macOS from Mac OS X or earlier versions of Apple Mac OS X and Progent can offer expertise with Apple Mac applications. Progent can also help your business with Apple iPhone support and Apple iPad synchronization, or moving to Apple's iCloud services. For computer networks based solely on Mac OS X or for networks with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of designing, configuring and supporting a network environment that is available, secure, fast and aligned with your organization's business goals.
Consulting Services CIO Outsourcing
IT Outsourcing Services Engineer
Progent can provide in-depth remote consulting for all technical areas associated with small company information networks and offers a variety of vital, as-needed services such as a part-time CIO to offer senior-level IT design and negotiating capability, a Call Center for help desk support, 24x7 remote monitoring, spam/virus filtering as an outside-the-firewall service, project management help for critical initiatives such as office relocations oroperating system upgrades, connectivity experts for building and maintaining fast and robust infrastructure, certified security engineers to ensure data protection and compliance, disaster recovery experts to create business continuity plans, and software developers to create, customize, or repair mission-critical application programs.
High Availability Networks Outsourcing
Microsoft Expert Windows 2008 Failover Cluster Online Support
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists offer in-depth experience helping small and mid-size organizations to minimize network downtime by offering cost-effective online consulting for disaster recovery/business continuity planning, high-availability IT design, backup/restore solutions, and transparent maintenance. Progent’s business continuity consultants can assist you to develop and validate a sensible business continuity strategy that aligns with your business needs and budget. Progent’s disaster recovery specialists can help you to architect, implement, and maintain fault-tolerant technologies including non-stop Internet access, virtualization, clustering, network load balancing, continual off-site backup, and multi-location data centers.
Support Outsourcing wireless IP phones and Meraki APs
Wi-Fi VoIP phone integration Help and Support
Progent's Cisco-certified wireless technology consultants can assist you to configure, manage, and troubleshoot Cisco wireless devices including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
CISSP Certified Information Security Officer Consult
CISSP-ISSEP Cybersecurity Consultant
Progent's CISSP-certified cybersecurity experts can help organizations of any size with any aspect of IT security. Progent can help implement cost-effective security solutions that protect a small office against advanced malware attacks or Progent can design, deploy, and manage a comprehensive security environment for hybrid networks that accommodate local, remote, and mobile users accessing IT resources spread across a mix of physical datacenters and public and private clouds.
ProSight Email Guard Spam Filtering Services Technology Professional
Email Allow Lists Consultants
Progent's ProSight Email Guard solution uses the technology of top data security vendors to provide centralized management and comprehensive security for your inbound and outbound email. The powerful structure of Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a deeper layer of inspection for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter.
UNIX Specialist
Sun Solaris Support and Help
If your company network mixes Sun Solaris technology with Windows, Progent can help you to integrate your computers into a unified environment that permits all your operating systems to coexist for simple management, transparent dataflow, high availability, superior performance, and tight security. Progent's Sun Solaris and Microsoft Windows integration support offerings feature IT infrastructure configuration and service, support for Windows services for UNIX, online network monitoring and management, online technical support and repair, on-site technical support, and Help Desk support.
Microsoft Project Server Reporting Specialists
Project Server 2010 Application Support
Progent's Microsoft consultants can provide in-depth expertise in implementing, using and troubleshooting all versions of Microsoft Project Server and can deliver a wide variety of cost-effective online consulting services based on proven best practices to help businesses of any size to receive all the benefits of this leading project management solution. Support services offered by Progent include solution planning, software configuration and migration, setting up safe collaboration among local and remote or mobile users, network infrastructure optimization, and specialized webinar training.
SQL Server 2012 Migration Professional
Computer Engineer SQL Server Management Studio
Progent offers the support of Microsoft-certified engineers and seasoned software programmers, database administrators, project management experts, network infrastructure architects, disaster recovery/business continuity planning specialists, and certified security professionals to help your business to assess the likely benefits of Microsoft SQL Server 2012 for your business, set up pilot systems at your site or at Progent's lab, design and carry out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from other RDBMS platforms, and define an efficient and safe IT infrastructure that lets you maximize the business benefit of SQL Server 2012.
Microsoft Certified Expert SQL Server 2017 SSRS Support and Integration
SQL Server 2017 Standard IT Consultants
Progent's Microsoft-certified SQL Server 2017 experts can help your organization to design and carry out an efficient upgrade from your current SQL Server environment to SQL Server 2017.
Consultant Services Exchange Hosting
Exchange Hosting Services
Progent's MS Exchange Hosting Support Services offer an enterprise-class data center that features backed-up power and environmental control systems,
24x7 Remote Access Remote Support Services
VPN Remote Troubleshooting
Cisco's security and offsite access solutions for small to medium sized companies represent a full array of easy-to-administer security products to help you safeguard your wired and wireless information system. Cisco's Virtual Private Network line includes routers and switches, firewalls, intrusion detection systems, and VPN solutions. Progent's expert staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert (CCIE) and CCNP qualifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection technologies that fit best with your business objectives.
PowerPivot for SharePoint Computer Consulting
Power View Professionals
Progent can provide the expertise of certified engineers and experienced software programmers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery/business continuity specialists, and certified security professionals to assist you to evaluate the likely benefits of Microsoft SQL Server 2012 for your organization, install pilot environments at your site or at Progent's lab, plan and execute out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from legacy database solutions, and configure a cost-effective and safe network infrastructure that helps you realize the full business benefit of SQL Server 2012.
Exchange Migration Consultancy
Exchange 2003 to Exchange 2010 Upgrade Consulting Services
Progent's Microsoft and Cisco-certified network experts can assist your organization to assess the benefits of Microsoft Exchange Server 2010 for your business and can assist your IT staff to plan and implement an efficient migration to Microsoft Exchange Server 2010 from Exchange 2003 or Exchange 2007 that will provide fast return on investment by increasing your workers' efficiency, lowering the expense of equipment and service, simplifying administration, and consolidating your key communications platforms.
Idaho Network Consulting Firms
Wyoming IT Specialists
If your business does not need urgent online help but you think you will need assistance with your information system soon, you can save time and expenses and guarantee that the right expertise will be available when you require it by contacting a Progent sales agent and signing up as a customer. For more information, call 800-993-9400 or send email to information@progent.com.
Office 365 migration PowerShell Setup and Support
Hybrid Office 365 integration Onsite Technical Support
Progent can assist you to understand the wealth of subscription plans offered with Office 365 and integrate your information network with Office 365 so you realize maximum business value. Progent offers expertise with multi-platform networks that include Windows, macOS or OS X, and Linux software. Progent can also help your business to create and maintain hybrid networks that seamlessly integrate local and cloud products and services.
