Fremont Consulting Services for Network Service Providers
Short-Term Support Team Augmentation
Progent's Consulting, Help Desk, and Ticketing for IT Service Organizations in Fremont
Progent’s consulting support for network service organizations in Fremont California enables you to offer your clients Progent's consulting expertise and Help Desk support with your own branding as a transparent extension of your in-house network support group. These services can ease the way for you to grow your revenue, fill out your service portfolio, create happy customers, and increase your bottom line.
Progent’s nationwide roster of network experts, PC support specialists, IT administrators, and data security professionals have acted as seamless supplements to the support groups of some of the world’s largest IT service firms. Progent’s breadth and depth of technical knowledge allows you to add to the scope of your IT service practice, and Progent’s transparency lets you strengthen and protect your branding.
Progent is an IT support firm with 20 years of background delivering remote consulting services to small and mid-size companies. Progent is a Microsoft Partner and has one of the biggest teams of Cisco CCIE network infrastructure engineers of any independent IT support firm in the world. Progent has provided remote IT assistance and advanced consulting to clients in every state in the country. (Refer to recommendations from Progent's customers.)
Providing Progent's Services With Your Own Brand
Progent's reseller program for IT service firms offers seamless resale to your customers of world-class services. Progent invoices your firm exclusively and performs under your direction to deliver your clients support services under your branding. In addition, Progent offers a low-cost Off-hours Support Program for clients who need 24x7 support.
Help Desk and Ticketing for IT Service Organizations
Ticketing systems are the heart of an efficient service desk. But enterprise-grade ticketing platforms are not just expensive to acquire and staff, but also difficult to set up and manage. Small or niche IT service firms rarely have the required financial or human resources. Progent's Service Desk and ticketing program gives IT support organizations an affordable way to retain their own branding while delivering their clients world-class desktop support services built around a best-of-breed ticketing platform and reinforced by rapid escalation to top-tier experts.
Key Features of Progent's Help Desk Call Center and Ticketing Program for IT Service Firms
Progent's Help Desk and ticketing solution for IT service companies takes advantage of Progent's sizable investments in advanced ticketing technology, a remote desktop services team, and a network of geographically dispersed subject matter experts (SMEs). You can utilize Progent's ticketing platform as a secure tenant or Progent can establish communications with your existing ticketing platform. The features available with Progent's Call Center and ticketing program allow you to increase your physical and virtual support volume, the diversity of technical issues your company can take on, the number of {geographies you can serve, and your overall availability.
Important features of Progent's Call Center and ticketing program for IT service companies include:
- Progent's online desktop support team delivers Level 1 end user support with 1-hour SLA to commence work during standard work hours.
- Standard support times are from 5am to 7pm Pacific Standard Time, five days per week.
- Extended support is offered at extra cost.
- Optional onsite support in major metros is available across the country at additional cost.
- You keep complete control of your clients and billing.
- Your clients enter incident reports by means of your branded Internet portal, a toll-free number, or by directing a message to your assigned email address.
- Each end user request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and updated remotely until they are closed.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your SBEs.
Progent's Consulting Expertise for Network Service Providers
Progent's consulting for network service organizations allows you to become a single source for practically all technical expertise your clients may require. You can build your team and strategic in-house competencies steadily without having to decline new business due to a lack of expertise or a shortage of personnel.
Important features of Progent's Reseller Program for IT Service Firms include:
- Transparent Support: Progent works as a seamless supplement to your in-house IT service group, under your coordination, and invoices your firm instead of your client.
- Granular Billing: Progent bills on a per-minute basis to minimize expenses.
- Detailed Service Reporting: Progent uses an advanced service documentation system to ensure that all services performed are fully described. This enables your IT support organization to shift service assignments to in-house personnel once you have enough staff and appropriate skill sets.
- Safely Expand Your Service Practice: You can quickly and affordably take on more jobs outside your core areas of excellence and serve additional territories without assuming the risks involved with expanding your full-time staff too quickly.
- Re-enforce Your Brand: You can improve your mind share as a full-spectrum network service provider by delivering more services to more customers under your own brand.
- Flesh Out Your IT Support Portfolio: Progent offers top-tier expertise in a broad array of IT disciplines and can act as a dependable resource for growing your IT service business.
- Rapid Escalation: With a sizable roster of high-level consultants available, Progent can transition quickly from Tier 1 to Tier 3 support so even the toughest problems can be handled fast.
- Make Your Clients Happy: Happy customers keep coming back. By teaming with Progent, you can keep delivering solutions without ever requiring clients to look for help from your competitors.
- Remote Technical Support Professionals: For two decades, Progent has provided online network support ranging from Call Center services to high-level consulting. Effective remote service saves money and produces quick solutions.
- Advanced Certifications: Progent’s IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance experts have earned top certifications including CISSP-ISSAP, CISM, and GIAC. Find out more about Progent's industry certifications.
Progent's Practice Areas for Fremont, California Organizations
Progent's seasoned team of certified engineers can provide Fremont, California companies a broad range of online consulting and troubleshooting services. Areas of expertise covered under Progent's reseller program for IT service firms include:
- Exchange 2019 Consulting
- Exchange Server 2016 Migration
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 10 Migration
- Windows 8.1 Support
- SharePoint Development
- SQL Server Migration
- AD Planning
- Office/Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Consulting
- Azure, Amazon AWS, Google Cloud
- Online Network Troubleshooting
- Work from Home Integration
- Cisco Infrastructure
- Juniper Infrastructure
- Cisco Routers Integration
- Cybersecurity Monitoring
- Business Continuity Planning
- Penetration Testing
- Firewall Integration
- Help Desk Call Center Outsourcing
- Desktop Tech Support
- Data Center Solutions
- Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Programming
- Virtual Server Management
- Windows Hyper-V Planning
- VMware vSphere Configuration
- Citrix XenApp and XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Support
- iPhone and Android Management
- iPhone Support
- Google Android Smartphone Support
- Ransomware Defense
- Backup/Restore Consulting
- Cisco IP Voice Phones and Conferencing
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi AP Setup
- WiFi Site Assessments
Find Out More Details About Progent's Consulting Program for IT Service Organizations in Fremont, California For additional information about Progent's reseller program for IT service firms in Fremont, California, call 1-800-993-9400 or see Contact Progent.
An index of content::
Remote Consulting Cisco Firepower NGFW Firewalls
Support and Setup Cisco Firepower AVC
Cisco's Firepower NGFWs Firewalls provide a significant performance boost compared to Cisco's popular ASA 5500-X firewalls and offer unified management of modern security capabilities like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist you to design and carry out a smooth migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's security services to build and centrally manage IT ecosystems that include local offices, data centers, private clouds and public clouds.
SBS 2011 Consultant Services
Microsoft SBS 2008 Computer Consultant
Microsoft Small Business Server (SBS) is an affordable collection of essential servers that provides the basis for a powerful but manageable information. The technical sophistication of the Microsoft .NET components included with Microsoft Small Business Server calls for a computer support expert with real-world experience designing and integrating seamless, end-to-end business network solutions. Progent's Small Business Server consultants have an average of more than 10 years of experience supporting computer networks based on Microsoft products. This expertise assures you results in deploying, administering, and repairing IT solutions that incorporate the Microsoft Small Business Server suite of servers and applications.
Remote Server Management Support Outsourcing
Server Monitoring Specialists
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management technology to keep your network running at peak levels by checking the health of vital assets that power your network environment. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your designated IT personnel and your assigned Progent engineering consultant so all potential problems can be addressed before they have a chance to disrupt productivity.
Linux Consultants
Setup FreeBSD
Progent's UNIX platform consulting services provide small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of expertise provides you with a convenient one-stop consulting firm to help you build and maintain a secure and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SuSE Linux, Debian-GNU and Slackware.
24x7 Computer Consultants Help Desk
Cisco Remote Technical Support Help Desk Call Center
The Help Desk support model adopted by Progent's Technical Response Center offers small and midsize businesses an affordable option to dependence on independent consultants by offering broad expertise accessible to multiple support groups, optional round-the-clock access to urgent assistance, fast escalation to top-level experts for handling the most complex issues, service consistency and reliability, quick follow through enforced by veteran service administrators, a variety of convenient mechanisms for requesting support jobs, and excellent progress transparency made possible by ticket tracking and available through a web-based portal.
Network Support Companies Microsoft Outlook
Email Mobile Access Technical Support Companies
Progent's Microsoft-certified consultants have two decades of experience providing e-mail and integrated telecommunications/email solutions for businesses. Progent offers economical Microsoft Exchange Server support services to enhance email security and virus defense, achieve fault tolerant email, and implement remote and mobile email access. Progent’s Microsoft Exchange help and support offerings can assist you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT system or older Microsoft Exchange product such as Exchange 5.5 to Exchange Server 2010.
Microsoft Outlook for Mac Computer Consultant
SharePoint Server and Mac Online Support Services
Microsoft Office for Mac allows Apple Macintosh users to run the industry's most popular business applications. Progent's Apple-certified Mac consultants can show you how to set up Mac Office on a mixed-platform network combining Apple OS X and Windows-powered platforms so that Macintosh users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who run Windows. Progent's consultants have experience with both Apple Macintosh and Windows technology and can support networks that mix Mac with Microsoft Windows systems with complete resource sharing, or environments which carefully restrict collaboration between Mac and Windows systems.
System Center 2016 and Skype for Business Integration Professionals
Remote Technical Support System Center 2016 and Linux Integration
Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, optimizing and fixing SCOM solutions and can provide companies of all sizes advanced online or onsite consulting services for SCOM 2012. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to watch over your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs based on best practices for tracking network fabric and Microsoft and third-party apps and services. In addition, Progent can provide fast online or onsite troubleshooting to assist you to fix critical issues uncovered by System Center 2012 Operations Manager.
Engineer Time Machine and Outlook for Mac
Time Machine and Outlook for Mac On-site Support
Exchange Servers and Macintosh computers can work together efficiently. Progent's Mac and Microsoft premier consultants can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to work closely with teammates who use Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh software can collaborate, allowing Mac users to get and send messages, examine the GAL, import addresses, synchronize calendars, and alert people to meetings via your Microsoft Exchange account. Progent will verify that your Microsoft Server is properly configured and that WebDAV and Outlook Web connectivity are enabled. Progent also offers customized one-on-one Entourage training.
NetApp MetroCluster Switchover Consultant
Consult NetApp Disaster Recovery
Progent offers enterprise customers the services of a NetApp-certified consultant for online or on-premises support for NetApp's entire line of SAN storage products including ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN solutions supported by Progent include system architecture, cloud integration, virtualization, migrations, non-disruptive updates, system management, security and compliance, high availability, and remediation. Progent offers Level 3 support to assist you to take care of issues with NetApp SAN storage environments quickly and affordably following leading practices.
Offsite Workers VoIP Troubleshooting
At Home Workforce IP Voice On-site Technical Support
Progent can assist small and mid-size organizations to implement IP voice solutions to give their at-home workforce the advantage of virtual extensions of the corporate phone infrastructure.
Consultant VBScript programming
Specialists SharePoint programming
If you need help creating, enhancing, or troubleshooting business aplications for Microsoft Windows, Linux, or the Web, Progent’s expert team of programmers, relational database architects, and project managers can make sure you get the project done on schedule and within budget. Progent's seasoned software developers offer affordable and efficient online consulting for jobs as small as writing Vidual Basic scripts for Excel or as large as rolling out line-of-business database applications built on Microsoft SQL Server or MySQL.
Best Access to External Support Databases Design Consultant
Best Practices Solution Providers
Progent’s staff of Microsoft and Cisco Premier experts average longer than ten years of real-world professional background, in the trenches of IT support, executing a broad variety of technical projects for an extensive array of customers. Every Progent consultant shares a refined collection of personal best practices which are incorporated into shared leading practices training that Progent instills in its support personnel. This means that you get not just world-class IT help, but also a support engineer with field-tested methods for applying technical knowledge to solve actual IT problems efficiently.
wi-fi controller Network Consultants
Flex Series Wireless Controller Integration
Progent can assist your business to deploy Cisco wireless LAN controller appliances to manage and monitor wireless networks of any size. Progent can help you to maintain and debug your existing Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's latest wireless controller technology.
Microsoft Teams session border controller Consult
Microsoft Teams AD Federation Services Consulting Services
Progent can help you to design a migration to Teams from Skype for Business Online and install, manage, and troubleshoot a cloud or mixed deployment of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
Microsoft Dynamics GP/Great Plains Features Technical Support
Dynamics GP/Great Plains Network Consulting
Dynamics GP 2010 software is a full-featured business management and analytics platform that integrates data and processes throughout your company, communicates seamlessly with other solutions, and connects employees, customers and suppliers unrestricted by time or location. Created for small to mid-size businesses, Dynamics GP 2010 and Dynamics GP Version 10.0 deliver capability for accounting, analytics and reporting, project management, inventory and order processing, eCommerce, human resource management, customer relationship management, field service, manufacturing, retail management, and web-based business services. Progent can show you how to set up and maintain a reliable, protected computer and network infrastructure to support Microsoft Dynamics Great Plains, and can provide expert Great Plains consultants to help your business benefit from the full potential of Dynamics GP 2010.
Sun Solaris Remote Consultancy
Cisco Expert Solaris Online Computer Tech
Progent offers nationwide remote help and troubleshooting services for businesses that operate UNIX or Linux networks or whose information systems include a combination of UNIX and Microsoft products. Online IT help offers maximum return for your IT budget by protecting client productivity and shortening the hours billed for network repair services. Sophisticated remote access tools and experienced service specialists and consultants allow Progent to handle the majority of network problems without wasting time and expense by traveling to your site. In most of situations your network problems can be remediated by telephone or through a mix of telephone help and remote access. Progent can put you in touch with Cisco CCIE network experts and CISA and CISM premier security specialists to help you with the toughest network problems.
Dynamics GP App Development Designer
Dynamics GP eConnect Consultant Services
Progent's expertise delivering Microsoft .NET services and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools make it possible to create custom line-of-business programs and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can help you create reports that let you track your business more thoroughly, transforming uncooked data into useful insights into your business.
Remote Employees Cloud Integration IT Consulting
24-7 At Home Employees Cloud Integration Remote Consulting
Progent can assist small and medium-size organizations to provide their remote workers with seamless integration with public cloud services.
UNIX Migration Consultants
Migration Consulting UNIX
Progent can help your company to plan and implement a smooth transition from a Solaris-based IT system to a network powered by Windows and capable of running Microsoft's popular office productivity suites, business applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco engineers and application specialists can assist you to guard your data and minimize business discontinuity by designing an effective migration plan that protects your existing assets in Sun Solaris software and technology. UNIX-to-Windows transition support expertise offered by Progent include evaluation of existing infrastructure, transition strategy and testing, Microsoft Exchange migration services, information and application software migration, and server and mass storage transition and economization.
Microsoft Windows Server 2012 R2 Essentials Engineer
Windows Server Essentials Backup Specialists
Microsoft Windows Server 2012 R2 Essentials is a value-priced, versatile operating system that allows small businesses to make the move from the traditional physical on-premises datacenter to the new hybrid computing model that includes on-premises and cloud-based resources. Progent's Microsoft-certified consultants can provide cost-effective online consulting and technical support services for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to evaluate the potential business benefits of moving to Essentials and implementing a hybrid on-premises/cloud model for your network environment. Progent offers comprehensive project management to help you plan and execute an efficient migration to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud applications and services. Progent also offers as-needed consulting, troubleshooting, and training.
Exchange 2003 Server Migration Consultants
Exchange 2003 Online Consulting
Progent's Microsoft-certified engineers offer technical help and network consulting services for Exchange Server 2003, Windows 2003 Server, and for the entire line of Microsoft server platforms. Progent's upgrade, configuration, management, and troubleshooting expertise for Exchange Server 2003 include system design, deployment, project management, onsite and off-site troubleshooting, Help Desk Call Center support, certified security evaluation, and full-service IT outsourcing.
ProSight VM Hosting Professional
ProSight VM Hosting Consultants
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size company's servers in an environment that delivers the highest level of dependability and expandability and is in addition simple to transfer to another host. ProSight Virtual Hosting options are built on proven virtualization technologies that allow small and midsize companies with multi- platform IT systems to save dramatically on the costs of capital investments, system maintenance, and IT management while benefiting from world-class reliability and an unmatched level of vendor flexibility.
Professionals Google GCP Cloud Vision
Google Cloud Kubernetes Services
Progent can provide cost-effective online and on-premises support to help organizations of any size to migrate all or part of their critical network infrastructure to Google Cloud Platform services. This can save management hassle and equipment expense and enable access to Google's cutting edge machine learning tools. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, pilot testing, configuration, centralized administration, performance optimization, software license management, disaster recovery solutions, and security.
Fortinet Firewall Migration Online Technical Support
Fortinet Firewall Sandboxing Technical Support Services
Fortinet next-generation firewalls are leaders in delivering top throughput for encrypted data inspection. Progent's Fortinet firewall consultants can help you to configure your Fortinet security appliances to protect all your digital assets at the network perimeter, within the data center, at branches, and at the cloud edge.
Exchange 2007 Edge Server Technical Support Services
Microsoft Exchange Professional
Progent's expert support team can help you define and deploy an efficient in-place Microsoft Exchange 2007 migration plan that minimizes productivity downtime, simplifies long-term service demands, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-location migrations, Progent offers the knowledge and experience to complete your project rapidly and economically. Progent's Exchange 2007 help, repair, and consulting offerings include expertise with the configuration of outside vendor enhancements of Exchange 2007 Server and the design of unified messaging solutions based on Exchange 2007 Server.
SCOM 2012 Application Monitoring Professional
Datacenter Monitoring IT Consultants
Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, enhancing and fixing Microsoft SCOM solutions and can provide organizations of any size expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that provides the performance and availability required to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs based on best practices for tracking network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast online or on-premises troubleshooting to assist you to fix critical issues uncovered by SCOM 2012.
Juniper SRX650 Router IT Services
Juniper SRX Series Router Technology Consulting Services
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
GIAC Consultant
Emergency Security Organization Network Intrusion Detection
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of IT security experts. GIAC accreditations are recognized by businesses and government organizations around the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants offer expertise with all of the network security services covered within GIAC accreditation such as evaluating infrastructure security mechanisms, event management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.
Development Group Amazon Marketplace Web Service programming
Cisco and Microsoft Certified Expert Amazon Marketplace Web Service development Programming
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can expand their market, lower their cost of sales, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and get to market quickly.
Chief Information Officer IT Consultant
Engineer CIO
Progent offers the part-time assistance of a veteran Chief Information Officer to offer a broad perspective to assist you select and support IT technology appropriate for your current situation and that can be a firm foundation for your growth. Progent's part-time or temporary CIO services provide financial advantages to companies who want to maximize the impact of their IT expenditures but who are unable or hesitant to take on one more executive-level manager to their full-time staff. Since Progent is vendor-neutral, with a large staff of consultants certified to maintain all leading operating systems and connectivity technologies plus a wide selection and application software, Progent is in an ideal situation to provide objective advice along with expert technical help for creating IT solutions that match the special requirements of your organization.
Microsoft Certified Hybrid Exchange Online and Exchange on-premises On-site Support
Technical Support Office 365 Deployment Readiness
Progent can help your business to evaluate the wealth of subscription plans available with Office 365 and configure your information network with Office 365 in a way that delivers top business value. Progent offers expertise with cross-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to create and maintain hybrid ecosystems that transparently combine on-premises and cloud resources.
ASA Firewalls with Firepower Support
Integration Services Firepower NGFW Firewalls
Cisco's Firepower Next Generation Firewalls provide a major performance boost compared to Cisco's popular ASA 5500-X security appliances and include unified management and automation of advanced security features like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to design and carry out an efficient upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's subscription-based security services to create and centrally control IT ecosystems that span local offices, data centers, and cloud resources.
Network Consultant Remote Employees VoIP
Work at Home VoIP Help and Support
Progent can help small and mid-size companies to configure IP voice solutions to give their remote workforce the advantage of transparent access to the corporate phone infrastructure.
Windows 2000 Remote Support Services
Windows 2000 Server Online Consulting
Progent's certified Windows 2000 consultants can show you how to optimize the functionality of your existing Windows 2K Servers and can simplify system management, offer tech support and repair, and strengthen security. Progent can also help you design, rationalize, and implement a plan to migrate from Windows Server 2K to Windows Server 2003. Progent is experienced in setting up pilot installations to eliminate the technical risk associated with moving to Windows Server 2003 by identifying possible hardware and software compatibility issues.
Specialist Microsoft ISA Server
Consulting Microsoft ISA 2004 Server
Progent’s Microsoft certified professionals offer small and midsize businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include a full featured application-layer aware firewall that can protect your IT network from attack by external and internal sources. Forefront TMG and ISA Server provide deep examination of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to detect many attacks that can get by traditional firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your IT security through expert design and integration of Forefront TMG and ISA Servers. Progent's Microsoft-certified engineers can assist you to configure Microsoft Forefront TMG 2010, maintain any version of ISA Server, or upgrade from ISA Server to Microsoft Forefront Threat Management Gateway.
Computer Consultants ProSight Remote Desktop Monitoring
Desktop Monitoring Computer Consultants
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your network running efficiently by checking the state of vital assets that drive your IT network. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT management personnel and your assigned Progent engineering consultant so that all looming issues can be resolved before they can disrupt productivity.
Part-Time CIO Technology Consulting Services
Computer Engineer Chief Information Officer
Progent can provide small businesses with an information management professional who can act as a part-time Chief Information Officer. This part-time CIO can offer long-term direction to help you integrate appropriate technology to improve business operations so they match better with your corporate objectives. Your business can create and implement a well conceived information technology strategy without absorbing the cost of a full-time Chief Information Officer.
Mobile Connectivity Support and Setup
Wireless Bridge Onsite Technical Support
Progent’s Wireless Consulting Services offer a fast, economical option for businesses of all sizes to integrate, manage and troubleshoot the latest wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Tech Consulting Office 365 Migratione
Network Support Consulting Office 20160 64-bit
Progent's certified Microsoft Office and Office 365 experts can assist businesses of any size to integrate Microsoft Office desktop and Office 365 applications such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a cohesive solution that offers quick ROI and enables better business outcomes. Progent can assist you to interface Microsoft Office or Office 365 applications with each other and with other core Microsoft technologies including SharePoint, Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent can also assist you to resolve compatibility problems with various releases of Microsoft Office desktop and offers customized online training to individual users and groups.
Small Business WAP131 IT Consultant
24x7x365 Technology Consulting Services Small Business 300 AP
Cisco's Small Business series of access points are Linux-powered devices intended as value-priced Wi-Fi solutions for light workloads. Progent's Cisco CCIE-certified wireless network experts offer remote or on-premises configuration and debugging support to help your organization to plan, implement, update, optimize, manage and debug Cisco Small Business wireless AP environments of any scale or architecture.
Top Temporary IT Staffing Network Consulting
Top Consultant Services Supplemental Staffing
Progent's short-term IT staffing services allow you to respond to sudden increases in demand for network professionals without incurring the expense and delays that come with vetting and hiring reliable technical help and without adding to your full-time workforce.
Double-Take Backup Help and Support
Professionals DoubleTake Carbonite Availability
DoubleTake/Carbonite Software publishes a selection of products designed to provide small and midsize businesses a range of cost-effective solutions for backing up and restoring vital workloads such as Exchange, Microsoft SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent’s business continuity planning consultants have in-depth experience incorporating DoubleTake/Carbonite technology into small business IT networks to create a high level of availability and disaster recovery readiness at a budget-friendly cost.
Citrix Virtual Server Specialists
XenServer Virtualization Consultant
Progent's Citrix-accredited engineers can assist you to evaluate the strategic benefits of XenServer as well as other Citrix products, and can assist your IT organization to design, test, execute, troubleshoot, and support a XenServer installation. Progent can in addition analyze your existing XenServer environment and show you how to enhance resource utilization, responsiveness, protection, uptime, and disaster recovery.
Exchange 2013 Upgrade Services
Microsoft Exchange 2013 IT Consulting
Exchange 2013 incorporates major improvements to the capabilities of Exchange 2010 and introduces powerful new features as well as a revamped structure. These enhancements affect vital IT areas like ease of administration, availability, security and compliance, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you evaluate the possible business benefits of migrating to Exchange 2013, design an efficient validation and deployment strategy, and educate your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent also offers affordable online consulting and support and management services for Microsoft Exchange Server 2013.
24-7 Amazon hybrid cloud integration Design
Cisco Experts Outsourced Programming Amazon cloud integration
Progent can provide cost-effective remote support to assist companies of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security strategies.
