Fast Online Support for Fremont California Computer Systems
Immediate Online Consulting for Fremont NetworksFor companies located in Fremont California, Progent offers remote technical support for computer systems based on Microsoft, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Certified consulting experts have delivered online support to businesses in all 50 states in the United States. (Refer to recommendations from Progent's customers.) Progent also offers the expertise of Cisco CCIE-certified engineers to handle challenging infrastructure problems, as well as the assistance of CISA and CISSP-qualified cybersecurity experts to help with advanced security architecture and troubleshooting issues.

Progent's remote technical support experts offer exceptional value because they possess the real-world background and are equipped with the sophisticated technology necessary to resolve most network problems rapidly. Efficient support reduces direct expenses since service calls require fewer chargeable minutes. Online support also avoids the cost of sending a consultant to your office. Your organization benefits additionally with indirect expenses by reducing or eliminating system outages and related losses resulting from business discontinuity, upset clients, unproductive workers, and de-focused executives. Progent's advanced remote technical support experience is especially important for businesses that rely on public clouds for critical network infrastructure or software like Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where onsite tech support may not be an option.

Progent's billing policy for remote help is designed to stretch your IT service investment. Progent charges on a per-minute basis for telephone-based consulting, so you owe only for the support that you actually get. Unlike many online service organizations, Progent imposes no startup fee or minimum payments. Progent's per-minute granularity and clean model for pricing eliminate scenarios where fast fixes manage to end up as large bills. Progent's skill at disposing of problems quickly means you saves money.

Progent's Online Consulting and Troubleshooting Services
Over time, Progent has refined a set of optimized technologies and field-proven methodologies which promote the highest degree of effectiveness for remote help and troubleshooting for information systems of all sizes. Progent provides secure VPN support for gateways from multiple popular companies such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN connectivity allows the consultants of Progent's Technical Response Center to communicate with your environment without violating corporate security.

Progent's advanced technical support database system stores thorough histories of all service that Progent's clients have received. Progent's team service personnel have the benefit of the specifics of all help rendered to every customer by every engineer. This history of anomalies and repairs is organized as a quickly exploitable internal knowledge base that permits Progent's remote technical experts to communicate their experiences with the whole team to make sure that the quality of Progent's technical support grows over time. Progent's high-level accreditations and working associations with important technology companies including Cisco and Microsoft open up additional massive technical knowledge bases and allow quick access to vendors' in-house product engineers so Progent's remote service experts are able to find the most efficient resolutions quickly.

Remote support services available from Progent to customers in Fremont California include:

Progent's ProSight Fixed-price Managed Services for Small and Medium Size Businesses
Progent provides a selection of affordable, flat-rate managed services intended to allow small and medium-size businesses to utilize the same cutting-edge IT solutions deployed by some of the world's leading corporations. The ProSight portfolio of IT management outsourcing services covers all key areas of information technology such as email protection, threat defense based on machine leaning, automated backup/recovery, network infrastructure management, VM cloud hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based machine learning technology to defend endpoint devices and servers and VMs against new malware assaults like ransomware and email phishing, which easily evade traditional signature-matching anti-virus products. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to automate the complete malware attack progression including filtering, infiltration detection, mitigation, remediation, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer security for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alerts, device control, and web filtering via leading-edge technologies packaged within one agent managed from a single control. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP deployment that meets your company's unique needs and that helps you prove compliance with government and industry data protection standards. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent can also assist you to install and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. For a fixed monthly price, ProSight DPS automates and monitors your backup activities and enables rapid recovery of critical files, applications and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's backup and recovery consultants can provide advanced support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical data. Read more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top information security companies to provide centralized management and comprehensive security for your email traffic. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with a local gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to external attacks and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further layer of inspection for inbound email. For outbound email, the local gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter. For more details, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller organizations to map, monitor, enhance and debug their connectivity appliances such as switches, firewalls, and wireless controllers plus servers, client computers and other devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, captures and displays the configuration information of virtually all devices on your network, tracks performance, and sends alerts when issues are discovered. By automating complex management processes, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, finding appliances that need important software patches, or resolving performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by tracking the health of critical computers that drive your information system. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT management staff and your assigned Progent engineering consultant so any potential problems can be resolved before they can impact your network Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host set up and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the apps. Because the environment is virtualized, it can be ported easily to an alternate hosting solution without requiring a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and safeguard information about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT documentation, you can eliminate up to half of time thrown away trying to find critical information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size businesses to get an objective assessment of the health of their information system. Based on some of the leading remote monitoring and management platforms available, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits show you how closely the configuration of your essential network devices adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits such as a more manageable Active Directory system. Both versions also come with a year of advanced remote network monitoring and management (RMM). Advantages can include easier management, better compliance with information security regulations, more efficient utilization of network assets, faster troubleshooting, more dependable backup and restore, and less downtime. Learn more about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone discussion with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your company's ability either to block or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to gather information concerning your current AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy an efficient AV and backup/recovery system that aligns with your company's needs. For more information, see The ProSight Ransomware Preparedness Report Service.

Additional Support Services Offered by Progent
Progent can provide the services of world-class remote consulting experts for special IT programs. Billing charges for longer-term development or consulting tasks are set according to the qualifications of the engineers required. Progent's background in these important fields of computer technology enables clients to execute critical projects within budget and on schedule. Progent's project-based online consulting services include:

  • Help Desk Services
    Progent's Help Desk Call Center programs for businesses with networks that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include full-service Call Center services, shared Help Desk support services, and Help Desk consulting. Progent's Standard Help Desk Services provide smaller businesses an end-to-end service desk solution that manages all aspects of remote Level 1 desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Progent offers service desk support at a significant discount from Progent's regular Level 1 desktop support rates, and Progent offers the additional option of rapid on-demand escalation to subject matter experts to resolve challenging problems.

    Progentís Help Desk Co-management services allow your IT organization to split the load for Help Desk support seamlessly between your IT staff and Progent's large roster of certified desktop support technicians and matter experts (SMEs). Progentís Help Desk sharing service is an advanced service desk solution built around the leading PSA tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics.

    Progent's Help Desk Call Center team of experienced network experts offers your clients in Fremont California fast contact with a dependable technical support resource with years of experience providing telephone-based help and remote repair service for computer environments based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's concentration is to earn the Help Desk Call Center the reputation as a solid driver of company performance, and Progent's policy is to fix instead of simply annotate technical issues.

  • Business Applications Services: Education, Development, and Problem Solving
    Progent's Applications Experts Group can supply phone-based and in-depth engineering expertise and education in key application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom development, and education for popular Microsoft business applications including CRM, Project, Microsoft Office 365 Word, and Office 365 Excel. To read more information on Progent's consulting, programming, and training offerings, see Progent's Applications Experts Services.

  • Unified and Automated Administration of Hybrid Cloud Networks
    System Center 2016 unifies and automates the management of hybrid cloud networks through comprehensive integration with Windows Server 2016, Windows 10; cohesive integration of heterogeneous environments that incorporate Linux, Hyper-V and VMware vSphere; and better cloud support including tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consulting experts offer world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist your business to plan and configure a new deployment of System Center 2016, extend or optimize your current one, migrate efficiently from an earlier release of System Center, or troubleshoot your System Center environment.

  • Online IT Infrastructure Monitoring and Reporting Services
    Progent can deliver businesses in Fremont California online IT infrastructure monitoring and reporting by providing Microsoft System Center 2016 Operations Manager (SCOM) consulting services and System Center 2012 Operations Manager (SCOM 2012) support. Progent can adapt SCOM to accommodate your business so that your network maintenance is proactive rather than reactive. By exposing emerging trouble spots before they result in downtime, remote monitoring can minimize disruptive and costly information system crises. Progent can also assist with network monitoring utilities such as Nagios and MRTG to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X networks, Microsoft networks, or networks powered by a mix of operating systems.
How Your Fremont Company Can Contact Progent's Online Support Professionals
To contact Progent about urgent remote help with Microsoft Windows, macOS and OS X, or Linux/UNIX computer systems, go to Progent's Emergency Remote Help, telephone 1-800-993-9400, or visit Contact Progent. For organizations and new ventures in Fremont California, Progent's online network support specialists can provide expert and cost-effective IT help whenever your company requires it. More than 15 years of delivering remote tech support has earned Microsoft Partner certification for Progent's team of engineers and has enabled Progent to develop high-end troubleshooting skills and to refine online connectivity tools to fix computer problems rapidly while eliminating the expense and lost time that comes with in-person support calls.

Even if your Fremont office has a regular independent consultant or employs a full time organization that know how to handle common computer issues, Progentís Microsoft and Cisco certified engineers can still provide an easy and transparent remote extension of your local resources for situations when your usual service personnel either don't have the bandwidth or the expertise to fix unexpected network crises or particularly complicated integration projects.

Details of Progent's Remote Network Services for Fremont California
Progent's phone help, remote troubleshooting, network security consulting, and system management services give offices in Fremont California the greatest leverage for your support budget. Whether you require occasional telephone support and remote network repair or ongoing Help Desk call center support and network administration, Progent's experts can provide your company world class network support while permitting you to avoid the expense and administration overhead of carrying a full-service internal IT organization. Highlights of Progent's online help program include:

What Makes Progent Unique from Other Service Organizations?
Progent is a Microsoft Certified Partner support company and Progent's staff size, breadth of technical background, refined remote support software, and familiarity with enterprise networking allow companies to escape the limitations of exclusive dependence on smaller service organizations, individual freelance consultants, or limited internal IT help.

Progent stands out by offering:

How Does Our Company Begin Getting Online Network Help from Progent?
To get started with Progent's Nationwide Remote Support services or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT help, go to Immediate Technical Support.



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    If your office computer system combines Solaris platforms with Microsoft Windows, Progent can help you to integrate your IT resources into a cohesive environment that permits all your OS platforms to run side by side for easy management, transparent dataflow, high reliability, superior throughput, and strong protection. Progent's Solaris and Windows coexistence assistance services include network infrastructure configuration and support, support for Windows services for UNIX, online network monitoring and management, remote network help and repair, in-person technical support, and Help Desk Call Center outsourcing.

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  • ProSight Infrastructure Monitoring Online Help
    Information Technology Consulting Automatic Network Diagrams

    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map out, monitor, reconfigure and debug their connectivity hardware such as switches, firewalls, and access points as well as servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, captures and displays the configuration of almost all devices connected to your network, tracks performance, and generates notices when problems are discovered. By automating complex management processes, WAN Watch can knock hours off common chores like making network diagrams, expanding your network, finding appliances that need critical updates, or isolating performance problems.

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    24x7 Chief Information Officer Support and Integration

    Progent offers the temporary services of a seasoned CIO who can provide a broad perspective to assist your company select and support network solutions appropriate for your present situation and that can serve as a solid foundation for your growth. Progent's temporary CIO consulting services offer financial advantages to companies who want to maximize the impact of their network investment but who are unable or hesitant to take on another executive-level position to their full-time staff. Because Progent is vendor-agnostic, with a large staff of consultants certified to maintain all leading operating systems and connectivity technologies plus a broad range and application software, Progent is in an ideal situation to offer unbiased advice along with advanced technical support for creating IT solutions that fit the particular needs of your organization.

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    Microsoft Access Programming Companies

    Progent offers cost-effective online support for all editions of Microsoft Office Access including desktop and browser-based versions and offers expert support for Access application development, database conversion, performance optimization, BI reporting, and maintenance. Progent also offers tailored webinar training for Access application development and database management.

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    Hyper-V 2016 Hybrid Cloud Configuration

    Windows Hyper-V 2016 utilizes core features first developed for and refined on Microsoft Azure, among the world's biggest public clouds. This pedigree dramatically enhances the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing security, uptime, scale, manageability, dependability and disaster recovery. Progentís Microsoft-certified consultants can help you to assess the advantages of Hyper-V 2016 for your business, set up test environments to confirm the ability of Hyper-V 2016 to run your critical workloads, plan an efficient network topology for a cloud-based or hybrid installation, develop and carry out a smooth migration plan, educate your IT administration and support staff, and provide as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 investment gives you the highest possible business benefit.

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    24x7x365 Troubleshooting Remote Workers Video Conferencing

    Progent can help small and mid-size companies to configure and troubleshoot conferencing technology to enable their teleworkers to collaborate effectively with teammates and customers.

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  • Remote Support Microsoft Windows SBS Microsoft SBS Network Consulting
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  • Microsoft Exchange 2016 Upgrade Computer Consultant
    Exchange 2016 Upgrade Remote Technical Support

    Progent can help you in any and all facets of your migration to Exchange Server 2016 including planning high availability system topology for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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  • Computer Network Service Company Microsoft Office System
    Computer Support Microsoft Office System

    Progentís IT outsourcing services offer economical network support for small companies. Whether it includes designing system infrastructure, setting up an in-house Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your system, or developing an on-line business solution, outsourcing your network technical services can reduce costs and eliminate risks, allowing IT service expenses to grow in a more moderate and controlled manner than is feasible by assembling a bulky, knowledgeable internal network support staff. Progentís Outsourcing White Paper and datasheets show how Progent can help you create a protected and robust network foundation for your vital applications based on Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.

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  • Solaris Troubleshooting UNIX Engineer
  • Solaris to Windows Migration Consultants Upgrade Help Solaris-Windows

  • Exchange 2007 Edge Server Computer Engineer
    Award Winning Remote Consulting Exchange 2007 Edge Server

    Progent's Microsoft certified support team can help you design and deploy an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity disruption, reduces long-term service demands, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-location upgrades, Progent has the experience to complete your project quickly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and consulting offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2007 that are in keeping with your business goals.

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    Security Audit Services Juniper SSL Router

    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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  • Top Rated SharePoint Online Technical Support Support and Help SharePoint Portal Server
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  • VMware VCDX certified Specialists VMware NSX and Site Recovery Manager Consultants
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  • Microsoft Certified Partner Windows Server 2012R2 Data Deduplication Consulting Services
    After Hours Microsoft Certified Consultant Services Windows Server 2012 R2 upgrade

    Progent's certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout plans, tune your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud environments, educate your IT management, staff, create a corporate-wide security strategy, streamline IT administration, help with creating applications, and generate and validate a DR/BC plan.

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