Fast Online Support for Fremont California Information Networks
Immediate Remote Help for Fremont NetworksFor companies located in Fremont California, Progent provides remote support for computer systems based on Microsoft, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Premier consulting experts have provided remote support to businesses in every state in the United States. (See recommendations from Progent's customers.) Progent also offers the consultation services of Cisco CCIE-certified engineers to handle challenging infrastructure problems, plus the services of CISSP-qualified cybersecurity consultants to handle high-level security architecture and diagnostic jobs.

Progent's online support experts provide excellent leverage because they have the real-world background and are equipped with the sophisticated technology required to solve most network issues rapidly. This reduces direct costs since service calls use up minimal billable minutes. Online support also eliminates the expense of dispatching an engineer to your office. Your organization benefits even more with indirect costs by reducing or avoiding network downtime and associated costs stemming from business discontinuity, disgruntled customers and vendors, unproductive workers, and de-focused executives. Progent's advanced remote technical support expertise is especially important in environments that depend on public clouds for vital network infrastructure or software such as Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud, or where onsite support may not be an option.

Progent's pricing model for online support is structured to stretch your network support dollar. Progent charges on a per-minute basis for telephone-based assistance, so you pay just for the services that you receive. In contrast to typical remote service companies, Progent asks for no startup fee or minimum fees. Progent's per-minute billing unit and clean model for pricing save you from scenarios where fast repairs manage to turn into big invoices. Progent's skill at solving problems quickly means your business saves money.

Progent's Remote Consulting and Troubleshooting Services
Through years of experience, Progent has fine tuned an arsenal of optimized tools and field-tested methodologies that promote the highest level of efficiency for remote consulting and repair for information systems of all sizes. Progent offers safe VPN support for VPN gateways from a variety of popular companies including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access enables the staff of Progent's online support team to link to your environment without compromising network security.

Progent's proven customer support database application includes extensive histories for all service that Progent's clients have received. Progent's team engineers have access to the specifics of services rendered to each Progent client by any Progent engineer. This archive of issues and resolutions is organized as a conveniently exploitable internal database that permits Progent's remote support engineers to share their experiences company-wide to make sure that the efficiency of Progent's technical support grows daily. Progent's advanced accreditations and working relationships with major vendors including Cisco and Microsoft open up other vast technical databases and permit priority response from manufacturers' internal product engineers so Progent's online consulting specialists can arrive at the best resolutions quickly.

Remote support services available from Progent to companies in Fremont California include:

ProSight Fixed-price IT Services for Small and Medium Size Organizations
Progent offers a family of affordable, flat-rate services intended to enable small and medium-size organizations to benefit from the same advanced technology used by many of the world's leading enterprises. Progent's ProSight line of outsourced network management services covers all critical areas of modern networking such as email protection, security and compliance, cloud-based backup and disaster recovery, infrastructure monitoring and management, virtual server cloud hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that utilizes SentinelOne's next generation behavior analysis technology to defend endpoints as well as physical and virtual servers against modern malware assaults like ransomware and email phishing, which routinely escape legacy signature-matching AV tools. ProSight ASM protects local and cloud-based resources and offers a single platform to address the entire threat progression including protection, detection, containment, remediation, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP offers firewall protection, intrusion alarms, device management, and web filtering through cutting-edge tools incorporated within a single agent accessible from a single console. Progent's security and virtualization experts can assist your business to design and implement a ProSight ESP deployment that meets your company's unique needs and that allows you demonstrate compliance with legal and industry data security regulations. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent attention. Progent can also help your company to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has worked with leading backup technology vendors to create ProSight Data Protection Services (DPS), a family of offerings that deliver backup-as-a-service (BaaS). ProSight DPS services automate and track your backup operations and enable non-disruptive backup and fast restoration of vital files, apps, images, plus virtual machines. ProSight DPS lets you protect against data loss caused by equipment failures, natural disasters, fire, cyber attacks such as ransomware, user mistakes, ill-intentioned employees, or software bugs. Managed services available in the ProSight Data Protection Services family include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can help you to identify which of these managed backup services are best suited for your network.

  • Progent's Patch Management: Patch Management Services
    Progent's support services for software and firmware patch management offer businesses of any size a flexible and cost-effective alternative for assessing, testing, scheduling, applying, and documenting software and firmware updates to your dynamic information system. Besides maximizing the protection and reliability of your computer environment, Progent's software/firmware update management services permit your IT staff to focus on line-of-business projects and tasks that deliver maximum business value from your network. Learn more about Progent's patch management support services.

  • ProSight Duo Multi-Factor Authentication: Identity Validation, Endpoint Remediation, and Protected Single Sign-on
    Progent's Duo authentication services incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation with Apple iOS, Android, and other out-of-band devices. Using 2FA, when you sign into a secured online account and give your password you are asked to verify your identity via a unit that only you have and that uses a different network channel. A wide selection of devices can be used for this second means of ID validation such as an iPhone or Android or watch, a hardware token, a landline telephone, etc. You may designate several validation devices. For details about ProSight Duo two-factor identity validation services, visit Cisco Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is an expanding family of real-time and in-depth reporting utilities created to work with the top ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to highlight and contextualize key issues like inconsistent support follow-up or endpoints with missing patches. By identifying ticketing or network health problems clearly and in near-real time, ProSight Reporting enhances network value, reduces management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top information security vendors to provide centralized control and world-class protection for all your email traffic. The hybrid architecture of Email Guard combines cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway device provides a further level of analysis for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays inside your security perimeter. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map out, track, reconfigure and debug their connectivity hardware like routers and switches, firewalls, and load balancers plus servers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are kept current, captures and manages the configuration of almost all devices on your network, tracks performance, and generates notices when issues are discovered. By automating tedious network management activities, ProSight WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, finding devices that require critical updates, or resolving performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses advanced remote monitoring and management techniques to help keep your IT system running at peak levels by tracking the health of vital computers that power your business network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your designated IT staff and your Progent engineering consultant so any looming issues can be addressed before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the applications. Since the system is virtualized, it can be ported easily to an alternate hosting environment without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and safeguard data related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSLs or domains. By updating and organizing your IT documentation, you can save as much as half of time spent looking for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you're making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need when you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size businesses to obtain an unbiased evaluation of the overall health of their network. Based on a selection of the top remote monitoring and management (RMM) tools available, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the configuration of your core infrastructure assets adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI like a cleaner Active Directory environment. Both also include one year of cutting-edge remote network monitoring and management (RMM). Benefits can include easier network management, better compliance with information security regulations, more efficient utilization of network resources, faster troubleshooting, more reliable backup and restore, and increased uptime. Read more about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help assess your organization's preparedness either to block or recover rapidly following an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information about your current antivirus tools and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy a cost-effective security and backup system that aligns with your business requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Additional Consulting Programs Available from Progent
Progent offers the services of world-class remote consulting professionals for contract information technology programs. Billing charges for longer-term consulting tasks are determined based on the qualifications of the engineers assigned. Progent's background in these special areas of computer technology enables clients to complete major initiatives within budget and on schedule. Progent's special remote engineering services include:

  • Help Desk Call Center Services
    Progent's Help Desk Call Center support alternatives for businesses with networks that incorporate Windows, Cisco, macOS and OS X, UNIX, or Linux technology include full-service Help Desk Call Center services, co-managed Helpdesk services, and Help Desk consulting. Progent's Standard Help Desk Services provide small organizations an end-to-end solution that manages all facets of remote Level 1 desktop technical support from initial requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Progent provides service desk support at a significant discount from Progent's regular Level 1 desktop support rates, and Progent offers the option of fast as-needed escalation to subject matter experts to handle challenging issues.

    Progent's Help Desk Call Center consulting expertise can guide you in building an efficient new Help Desk or improving your current one, identifying or modifying Help Desk software to handle the special requirements of your business, or providing occasional phone support personnel to reinforce your existing Help Desk Call Center resources to deal with unusually busy situations like software transitions, major upgrades, or installing new applications.

    Progent's Call Center team of seasoned network consultants offers your clients in Fremont California immediate communication with an effective support group with extensive background offering telephone-based support and online repair service for networks powered by Windows, Cisco, macOS and OS X, or UNIX/Linux components. Progent's concentration is to give the Help Desk Call Center perception as a significant driver of company success, and Progent's goal is to solve and not just track technical issues.

  • Applications Support: Education, Programming, and Troubleshooting
    Progent's Applications Consulting Group provides online advanced consulting support and education in special business application areas such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, customization, and training for Microsoft applications including Microsoft CRM, Microsoft Office Project, Microsoft 365 Word, and Office Excel. To learn additional information concerning Progent's expertise, programming, and training offerings, refer to Progent's Business Application Experts Team.

  • Centralized and Streamlined Management of Hybrid Cloud Networks
    System Center centralizes and automates the management of hybrid cloud environments through advanced integration with Windows Server 2022 servers, Windows 10 and Windows 11; cohesive management of mixed-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support such as closer integration with Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center consultants offer advanced remote and on-premises support for all components of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to design and install a new implementation of System Center2, expand or tune an existing one, upgrade efficiently from a prior release of System Center, or troubleshoot your System Center environment.

  • Remote IT Infrastructure Monitoring Support
    Progent can deliver organizations in Fremont California online IT infrastructure monitoring by providing System Center Operations Manager consulting. Progent can customize SCOM to accommodate your business so your computer support is proactive rather than reactive. By detecting looming issues before they cause full-scale emergencies, system monitoring can ward off stressful and costly information system crises. Progent can also utilize server and infrastructure monitoring products such as Nagios and MRTG to diagnose UNIX, Linux, Solaris, or macOS and OS X environments, Microsoft Windows environments, or systems that support multiple platforms.
How Your Fremont Business Can Contact Progent's Remote Technical Support Professionals
To get in touch with Progent about urgent phone-based support with Microsoft Windows, Apple macOS and OS X, or Linux environments, go to Progent's Urgent Phone-Based Support, call 1-800-993-9400, or go to Contact Progent. For offices and startups in Fremont California, Progent's phone-based computer support specialists can deliver expert and cost-effective IT support whenever your organization needs it. More than two decades of delivering remote tech support has led to Microsoft Partner certification for Progent's consulting experts and has allowed Progent to acquire world-class troubleshooting skills and to refine online access technology to fix IT problems rapidly while avoiding the cost and lost time that comes with on-premises support visits.

Even if your Fremont organization deals with a regular independent support technician or maintains a full time IT staff that know how to deal with day-to-day network issues, Progent's Microsoft certified engineers can still offer a convenient and seamless virtual extension of your on-site resources for situations when your usual service personnel either lack the availability or the knowledge to address unexpected system emergencies or especially complex integration problems.

Advantages of Progent's IT Support for Organizations in Fremont California
Progent's remote network troubleshooting services enable your Fremont organization to have the advantages of on-call, enterprise-level IT support without the expense of maintaining an in-house IT staff. Your network will derive added strategic value by being more reliable, efficient, and protected. Benefits to your business include:

  • Seamless virtual extension of your on-site IT resources
    For most businesses in Fremont California, local computer service resources, whether made up of freelance consultants or an internal IT staff, can take care of typical network issues. On the other hand, IT crises may occur when your regular support personnel are too busy or unavailable, and some problems may involve technology that is unfamiliar to your usual support people. In these situations, Progent's on-call service specialists provide an easy, quick, and economical solution to augment your local help and to pass on valuable information to improve your capability to handle downstream issues locally.

  • Reduced Dependence on Individual Service Providers
    For IT support, smaller offices commonly rely on individual freelance consultants. Although independent service people carry less overhead than big service companies and can afford to charge marginally less, they are occasionally overbooked, making it hard to respond quickly to urgent situations. If a freelance consultant is busy with another customer, ill, on vacation, or in training, the lack of fallback help may require your company to wait for help during an emergency. As your business expands, network unavailability and trouble with critical software become more costly. The budget you thought you were saving on an independent can be consumed fast by lost productivity. Progent provides a reliable source of reserve support expertise to insure your IT system stays up and running.

  • Build a Scalable Foundation for Smooth Expansion
    Organizations typically start with an IT architecture implemented on a shoestring budget. Lacking a robust infrastructure, slap-dash repairs often get piled onto an unstable foundation. When a company grows, reliability and expandability problems can hinder the productivity of the organization. These poorly designed environments need proper analysis, smart strategic planning, and broad-based IT knowledge to upgrade to a network infrastructure able to offer the stable foundation to handle current business demands and simplify downstream growth.

  • Interact with Solution Providers Rather Than Technology Vendors
    Smaller offices require guidance and technical education to negotiate an ever more complex array of technology alternatives capable of accelerating business growth and improving efficiency. They hardly need a network engineer who is trying to resell a certain vendor's technology. Network consulting and product sales can result in a situation where the recommended solution is designed around a predetermined product rather than the genuine requirements of a client. Progent eliminates these dilemmas by offering just services instead of products. This enables Progent to match technical consulting with the real needs of customers.

How Is Progent Different from Other Support Firms?
Progent is a Microsoft Certified Partner consulting company and Progent's staff size, breadth of IT expertise, refined support software, and familiarity with enterprise networking enable offices to avoid the limitations of excessive dependence on smaller service organizations, individual freelance consultants, or limited internal IT help.

Progent adds value by offering:

How Does My Business Begin Getting Remote Technical Support from Progent?
To initiate Progent's online help offerings or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for IT help, go to Immediate Network Support.



An index of content::

  • 24 Hour Fremont Ransomware Malware Report Fremont Ransomware Readiness Testing
  • Online Troubleshooting Fremont, California
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    After Hours Microsoft Exchange Computer Consulting

    Progent's Microsoft certified consultants can show you how to define and implement a smooth in-place Exchange Server 2007 migration strategy that avoids productivity disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multiple server or multi-site migrations, Progent offers the background to complete your move rapidly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and consulting services include assistance with the configuration of outside vendor add-ons to Exchange Server 2007 and the design of unified messaging solutions powered by Exchange 2007 Server.

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  • Small and Midsize Business Information Technology Consulting Companies
    Small Business Information Technology Outsourcing Companies

    Progent provide organizations of any size world-class IT online or onsite consulting for networks based on Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier network consultants also can provide security expertise for companies varying in size from the small office to the global enterprise.

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    UNIX, Windows Consulting Services

    If you are producing UNIX-based software on a network that has MS Windows-based servers, PCs, and office applications, Progent can provide comprehensive information technology outsourcing that frees you to focus on your area of high-value expertise without the continual hassle of maintaining your company information system. By using smart network monitoring and by providing remote and in-person support when your company needs it, Progent represents an affordable way for managing an information system that provides excellent dependability, security, and performance. Progent's developer assistance offerings include full-service information technology outsourcing, virtual server infrastructure, online and on-premises support and repair, network monitoring, and Helpdesk services.

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    Windows Server 2019 upgrade Computer Consulting

    Progent's Windows Server 2019 disaster recovery planning experts can assist your organization to design a disaster recovery solution based on Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.

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    Wi-Fi RF Coverage Maps Integration Services

    Progent's wireless site survey services help you to design, implement and troubleshoot a Wi-Fi network adapted to your environment, providing you a WLAN that has the coverage, speed, density, data protection, and hand-off ability your company requires.

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  • Wireless Site Survey Consultant
    Immediate Wi-Fi RF Spectrum Analysis for Wi-Fi On-site Support

    Progent's wireless site survey and predictive modeling help you to design, deploy and debug a Wi-Fi LAN optimized for your environment, providing you a WLAN that has the coverage, performance, capacity, Quality of Service, data protection, and hand-off ability your company requires. Wireless site survey services from Progent include online predictive analysis for planning a wireless network and onsite site survey services for confirming, optimizing, and debugging a functioning wireless LAN.

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  • Best Engineers Lync Server 2013 and Android Microsoft Lync Server Instant Messaging Specialists
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    Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to contain the progress of an ongoing ransomware attack. Call 800-462-8800

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  • Catalyst 9136AX Access Point Support and Setup
    Best Catalyst Wi-Fi 6 AP Placement Technical Support

    Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 Access Point consultants can provide affordable online and on-premises help for Catalyst Wi-Fi 6 wireless access points.

  • Exchange 2016 Support Group Fremont, CA, U.S.A. Microsoft Exchange 2010 Technology Providers Fremont California
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  • Juniper SSL VPN Router Security Firms
    Juniper SA2500 SSL VPN Cybersecurity Firms

    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

  • Expert Training Network Consultant IT Training Remote Technical Support
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  • Forefront Network Inspection System Specialists Microsoft Forefront TMG Specialist
  • Fortinet Firewall Integration Technical Consultant After Hours Fortinet 600 Series Firewalls Network Engineer
  • Fremont Alameda County 24-7 Microsoft SQL 2014 Small Business Outsourcing IT Consulting Company Microsoft SQL 2008 Fremont Alameda County
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  • Microsoft Exchange 2003 Upgrade Support and Setup
    Microsoft Exchange 2003 Upgrade Support Outsourcing

    Progent's Microsoft certified support team can show you how to define and implement an efficient in-place Exchange Server 2003 upgrade plan that minimizes network disruption, reduces long-term service requirements, and makes your Exchange 2003 Server easy to administer. For complex multi-server or multi-site upgrades, Progent offers the background to finish your project rapidly and economically. Progent's Microsoft Exchange 2003 help, repair, and design offerings include assistance with the configuration of outside vendor add-ons to Microsoft Exchange Server 2003 that are best aligned to your business needs.

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    Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to contain the progress of an ongoing ransomware attack. Call 800-462-8800

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  • Wireless Integration Case Studies
    Case Study Wireless

    Progent provided a wireless networking environment that enabled a school to increase productivity and eliminate the ongoing expense of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for connecting remote locations up to 2.5 miles apart and can reach even greater distances. This wireless solution offered improved performance and reliability than recourse to amplifying the 802.11b network, and because it uses the 5.8Ghz band it provided immunity to outside interference.

  • Fremont, California Engineers Fremont-Milpitas Software Support
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  • IT Consulting Fremont-Union City
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    Progent's Microsoft-certified Windows 11 consultants can provide a range of services to support Windows 11 such as Microsoft 365 solutions, mobile management and synchronization, teleworker access, data and identity security, streamlined provisioning, and Call Center support services.

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  • Microsoft Dynamics GP (Great Plains) Fremont Gold Partner - Database Consultant Fremont, CA MS Dynamics GP-Great Plains Fremont Partner - Reporting Expert Fremont Alameda County
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    This page includes the latest updates on cybersecurity threats, fixes, and best practices. Call or email Progent if you need help protecting your network against the latest cybersecurity threats.

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    Progent's Microsoft and Cisco-certified network engineers can assist you to determine the benefits of Exchange Server 2010 for your company and can assist you to design and carry out a smooth migration to Microsoft Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange 2007 that will provide quick return on investment by increasing your productivity, lowering the cost of equipment and support, streamlining administration, and integrating your key communications technologies.

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    Progent's IT outsourcing services for small businesses include planning Server 2003, Microsoft .NET Server, and BackOffice environments, managing migrations XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, remote and on-site repair, resolving chronic IT problems, and producing a comprehensive security plan. Progent can show you how to enhance system availability and performance with fault-tolerant technologies, redundant network architecture, and proactive server monitoring. Progent also offers project management assistance for large-scale migrations and can assist with needs definition, product inventory, bill of materials development, vendor selection, procurement coordination, and full documentation. Progent's computer outsourcing help also includes education for office productivity products such as Office XP.

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    ISR 926 router Network Consultants

    Cisco has developed a full product line of routers that includes appliances designed to deliver the protection, bandwidth, and availability demanded by customers ranging from branch offices to global enterprises. Cisco routers include support for redundancy, automatic failover, and backup power for improved fault tolerance and network uptime. Progent can show you how to choose and integrate Cisco routers to build a reliable foundation for your IT system and to make it easy to expand as you add new users, open new offices, install new services, extend your network to customers and partners, and support a more mobile workforce. Progent offers help with a variety of routers powered by the Cisco IOS platform, including Cisco's 800 series of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, plus older 1700 and 2600 Series Routers.

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  • Newark, CA, US Small Office Network Consultant Microsoft Exchange Fremont, CA, USA Exchange Server 2010 IT Service Provider

  • Microsoft Certified Network Administration
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    Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners are the elite organizations who earn the highest client endorsement and enjoy the closest working relationship with Microsoft. The knowledge, capabilities, and dedication required to earn the level of Microsoft Certified Partner benefits Progent's customers by allowing Progent to offer your company more complete solutions for your information system.

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    Years of experience providing Microsoft support and Cisco network consulting has enabled Progent to build an unmatched ability for supporting branch offices that require network service with the flexibility common to with small organizations but which includes professional communications, thorough documentation, and adherence to corporate IT protocols. If your corporation maintains a branch office located anywhere in California or any region served by Progent's consultants, Progent can offer a wide array of onsite and off-site IT support services and network design assistance.

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  • Online Support Services Network Support Help Desk Microsoft Help Desk Computer Consultants
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    Progent's certified security experts can run NodeZero-based PEN tests to make sure your security monitoring and protection systems and policies are properly configured and effective.

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    Microsoft Small Business Server (SBS) is an affordable suite of essential servers that provides the basis for a powerful but easy-to-manage IT network. The technical demands of the Microsoft .NET products bundled with Small Business Server requires a network consultant with hands-on experience planning and building cohesive, end-to-end business network environments. Progent's Microsoft SBS Server professionals have an average of over a decade of experience integrating business networks based on Microsoft platforms. This expertise ensures you success in installing, administering, and maintaining network solutions that include the Microsoft SBS Server suite of servers and productivity software.

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    Progent is organized provide comprehensive online consulting for all technical areas common to small company information networks and allows you to outsource an array of strategic, as-needed services including a part-time Chief Information Officer to provide senior-level planning and negotiating capability, a Call Center for help desk services, 24x7 remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management for critical initiatives such as site moves orOS upgrades, connectivity experts for designing fast and robust infrastructure, certified security engineers to verify information safety and regulatory compliance, disaster recovery specialists to design and document business continuity plans, and software programmers to write, enhance, or repair business applications.

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    Progent can provide remote and on-premises deployment, migration, customization, reporting for Dynamics Business Central/Navision.

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    For advanced project management support, Progent offers access to veteran information technology experts with years of background in technology management, program development, and business process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide project management expertise to assist enterprise customers adhere to best practices to ensure that major projects are successfully completed on time and within budget.

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  • Citrix XenDesktop virtual desktops IT Consultants
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    Citrix has developed a comprehensive line of platforms that deliver enterprise-class manageability, expandability, and responsiveness for virtualizing servers and for centralized distribution of Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can assist your company to evaluate the strategic benefits of Citrix virtualization products and show you how to design, test, deploy, optimize, and support Citrix solutions.

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  • Double-Take Software Availability Support and Setup
    24-Hour DoubleTake Carbonite Software Availability IT Consulting

    DoubleTake/Carbonite Software offers a family of tools designed to provide small companies a variety of cost-effective solutions for replicating and restoring vital workloads including Microsoft Exchange Server, SQL, Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning consultants have in-depth experience incorporating DoubleTake/Carbonite technology into small business information systems to achieve a high level of availability and disaster recovery readiness at a budget-friendly cost.

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  • Les Kent has a 35-year history of successful network integration, corporate administration, marketing, and operations. He has demonstrated a talent for creating sophisticated information technology solutions while working as a system designer, programmer, project manager, implementation expert, and problem solver for small businesses, start-ups, and major corporations.

  • Top Jobs Available Computer Consulting 24/7 Recruiter Microsoft Consultant Freelancing Job
  • Top Quality Microsoft and Cisco Certified District of Columbia On-site and Remote Support Manager Oregon
  • Top Quality Windows 2012 R2 Remote Troubleshooting Windows Server 2012R2 Clustering Computer Engineer
  • Top Quality network infrastructure documentation management Consulting Services ProSight SSL management Consulting Services

  • Exchange 2016 Technical Support Services
    Professionals Exchange 2016 Disk Availability Group

    Progent can help you in all facets of your migration to Microsoft Exchange Server 2016 such as designing high availability system topology for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines, mailbox databases and log files; configuring HLB for high-availability client access services; designing, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.

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  • UNIX Professionals 24/7/365 Solaris Specialist
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    Progent offers organizations of any size professional support for Intrusion Protection Systems and IPsec VPN technology from leading firewall and Virtual Private Network security vendors such as Palo Alto Networks, Check Point Software, Juniper, Fortinet, and Symantec. Progent can help you design a detailed security plan and select appropriate technologies from multiple suppliers to support your security goals while staying within your spending restraints.

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  • Online Support Windows, UNIX, Solaris
    UNIX, Windows Consulting Services

    Progent can assist your company to design and implement a smooth migration from a UNIX-powered IT environment to a network powered by Windows and capable of running Microsoft's powerful office productivity products, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and application experts can show you how to preserve your data and minimize productivity disruption by developing an efficient transition plan that protects your current assets in UNIX software and technology. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of existing environment, transition strategy and testing, MS Exchange migration support, data and application software porting, and server and storage transition and economization.

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    ISA Server Consulting

    Progent's Microsoft-certified Forefront Threat Management Server and ISA Server 2006 consultants can assist you to plan, install, and manage a configuration of TMG 2010 or ISA Server 2006 on your information system that delivers the firewall security, performance and ease-of-use that your company needs.

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    Cisco Firewall integration Network Consulting

    Progent's Cisco-Premier technology consultants provide professional PIX Firewall consulting services encompassing architecture, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and safe access services. Ranging from compact, plug-and-play desktop devices for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible level of security, speed and availability for information networks of all sizes. PIX firewalls are based on a proven, specially designed operating system, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and networking services, including powerful application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent networking services, and flexible administrative tools. Progent's network consultants can help you choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

  • Windows Computer Consulting Companies Fremont California Windows 2019 Server Integration Specialists Fremont, CA
  • Windows Server 2012 R2 Server Manager Online Consulting Windows Server 2012R2 Security Support Services

  • VB.NET Contract Programmer
    .NET Software Development Firms

    Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development environment and are able to build or enhance .NET applications rapidly and at low cost.

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  • Work at Home Video Conferencing Technology Consulting At Home Employees Video Conferencing Technology Consulting

  • Online Help MacOS and Windows
    Mac and Windows Active Directory Computer Consultants

    Progent's service specialists in Mac and Windows technology can help you combine Mac and Windows computers into seamless environments with full sharing and collaboration functionality. Enabling efficient cooperation among a mix of servers and workstations powered by Apple Mac OS and Windows calls for extensive knowledge of and background with Apple Macintosh and Microsoft products. Progent's background in Windows and Macintosh consulting makes it possible to provide expert support to businesses that depend on these technologies to maintain their strategic advantage. Progent's consultants can also help your business to interface Apple's iPhones and iPads with your Windows environment.

  • macOS Configuration Consultant 24-7 OS X Troubleshooting Technology Professional
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