Fast Online Troubleshooting for Fremont California IT Networks
Immediate Remote Support for Fremont NetworksFor businesses located in Fremont California, Progent provides remote support for networks powered by Microsoft, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier professionals have provided remote troubleshooting to companies in all 50 states in the U.S. (See testimonials from Progent's clients.) Progent also offers the expertise of Cisco CCIE-certified engineers to handle challenging infrastructure problems, plus the assistance of CISA and CISSP-certified cybersecurity consultants to handle advanced security design and troubleshooting issues.

Progent's online support engineers offer excellent value due to the fact that they possess the real-world experience and have access to the sophisticated technology required to resolve most information system issues rapidly. This lowers direct expenses since solutions accumulate fewer chargeable minutes. Online help also avoids the expense of sending an engineer to your location. Your company saves additionally with indirect expenses by minimizing or eliminating network downtime and related costs resulting from business discontinuity, disgruntled clients, unproductive workers, and de-focused management. Progent's extensive online consulting know-how is especially helpful in environments that are dependent on public clouds for critical infrastructure or applications like Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises support may not be an option.

Progent's pricing policy for remote support is structured to leverage your network support investment. Progent bills by the minute for phone assistance, so you pay exclusively for the services that you receive. In contrast to many online service firms, Progent imposes no initialization surcharge or minimum job duration. Progent's one-minute granularity and clean model for billing save you from scenarios where speedy. minor repairs manage to end up as big tabs. Progent's skill at disposing of technical issues quickly means your business saves cash.

Progent's Online Consulting and Technical Support Services
Over the years, Progent has refined an array of optimized tools and field-proven methodologies which promote the maximum degree of effectiveness for remote help and troubleshooting for IT systems of all sizes. Progent provides secure Virtual Private Network support for gateways from multiple popular companies including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN connectivity allows the engineers of Progent's Technical Response Center to communicate with your company's environment without violating corporate security.

Progent's sophisticated customer support reporting system maintains extensive documentation for all service that Progent's clients have been provided. Progent's authorized consultants have the benefit of the details of services provided to each customer by every consultant. This history of anomalies and repairs is structured as an easily exploitable internal knowledge base that allows Progent's remote support professionals to share their experiences with the whole team to make sure that the efficiency of Progent's support services improves over time. Progent's high-level accreditations and working associations with key technology companies such as Cisco and Microsoft make available other vast technical support databases and allow priority access to manufacturers' internal support staff with the result that Progent's online service specialists are able to determine the most efficient resolutions promptly.

Remote technical support services provided by Progent to customers in Fremont California include:

Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Organizations
Progent offers a selection of budget-friendly, fixed-price managed services designed to allow small and mid-size businesses to benefit from the same cutting-edge technology deployed by some of the world's leading enterprises. The ProSight line of network management outsourcing services covers all key facets of modern networking including email content filtering, security and compliance, cloud-based backup and disaster recovery, network infrastructure monitoring and management, virtual server hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior analysis technology to defend endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which easily get by legacy signature-based AV tools. ProSight ASM protects on-premises and cloud-based resources and offers a single platform to automate the complete threat progression including protection, detection, mitigation, remediation, and forensics. Key capabilities include one-click rollback using Windows VSS and automatic network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer security for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP provides firewall protection, intrusion alerts, device control, and web filtering through cutting-edge tools packaged within a single agent managed from a single control. Progent's data protection and virtualization experts can help you to plan and configure a ProSight ESP deployment that meets your organization's unique needs and that helps you prove compliance with government and industry data security standards. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require urgent action. Progent can also help your company to install and test a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized organizations a low cost end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of critical data, apps and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver world-class support to set up ProSight Data Protection Services to be compliant with regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your critical information. Learn more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of leading information security vendors to provide web-based control and comprehensive security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a first line of defense and keeps most threats from reaching your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's on-premises security gateway device adds a deeper level of analysis for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map, track, reconfigure and debug their connectivity hardware like routers and switches, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are kept updated, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and generates notices when issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, finding appliances that require critical software patches, or resolving performance issues. Learn more about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) technology to keep your network operating efficiently by tracking the state of critical computers that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT staff and your Progent consultant so any potential issues can be resolved before they can impact productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected Tier III data center on a fast virtual machine host configured and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the applications. Because the environment is virtualized, it can be ported immediately to a different hosting environment without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard data related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By updating and managing your network documentation, you can eliminate as much as 50% of time thrown away trying to find vital information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether youíre making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size businesses to get an objective assessment of the health of their IT system. Powered by a selection of the top remote monitoring and management platforms available, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits show you how well the deployment of your core network devices conform to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI such as a cleaner Active Directory environment. Both also include one year of advanced remote network monitoring and management. Benefits can include lower-cost management, better compliance with information security regulations, more efficient utilization of IT assets, faster problem resolution, more reliable backup and recovery, and increased uptime. See more about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief discussion with a Progent information assurance consultant. The fact-finding interview is designed to evaluate your organization's preparedness either to block or recover quickly after an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to collect information about your current AV defense and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to build an efficient security and backup environment that aligns with your company's needs. For details, see The ProSight Ransomware Preparedness Report Service.

Special Consulting Services Offered by Progent
Progent can provide the services of seasoned online consulting experts for contract IT programs. Progent's charges for longer-term development or consulting projects are determined according to the level of expertise of the consultants involved. Progent's background in these special fields of computer technology allows clients to complete critical initiatives within budget and on time. Progent's project-based remote consulting services include:

  • Call Center Support
    Progent's Help Desk support programs for businesses with environments that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products include comprehensive Call Center services, shared Help Desk support services, and Call Center consulting. Progent's Standard Help Desk Services provide smaller businesses a comprehensive solution that manages all facets of online desktop technical support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Progent provides help desk services at a substantial discount from Progent's normal Level 1 desktop support rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve challenging problems.

    Progent's Help Desk Call Center consulting support can support you in creating an effective new Help Desk Call Center or improving your existing organization, evaluating or modifying Call Center software to address the unique demands of your corporation, or adding occasional online personnel to work with your existing Call Center team to deal with unusually busy situations such as software migrations, major upgrades, or installing brand new business software.

    Progent's Help Desk Call Center staff of veteran information technology consultants provides your customers in Fremont California rapid contact with a reliable network service resource with years of experience providing phone support and online diagnostics for computer environments that incorporate Windows, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's focus is to give the Help Desk recognition as a crucial driver of company performance, and Progent's aim is to solve and not just document IT problems.

  • Applications Support: Education, Customization, and Problem Solving
    Progent's Applications Experts Team provides online and in-depth engineering support and education in specific business application areas including ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting, custom programming, and education for familiar Microsoft business applications including CRM, Microsoft Office Project, Office 365 Word, and Microsoft Office 365 Excel. For more about Progent's expertise, programming, and training services, refer to Progent's Business Application Experts Services.

  • Unified and Automated Administration of Hybrid Cloud Networks
    System Center 2016 centralizes and automates the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; cohesive integration of heterogeneous networks that include Linux, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants offer world-class remote and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and install a new deployment of Microsoft System Center 2016, expand or tune an existing one, upgrade smoothly from a prior release of System Center, or debug your System Center environment.

  • Remote Hybrid Network Monitoring Services
    Progent can deliver businesses in Fremont California online IT infrastructure monitoring and reporting by providing System Center Operations Manager (SCOM) expertise and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can configure SCOM to accommodate your business so your IT maintenance is proactive and automated. By detecting emerging issues before they grow into full-scale emergencies, proactive monitoring can head off disruptive and costly service failures. Progent can also deploy network monitoring utilities such as Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X systems, Microsoft networks, or networks based on multiple platforms.
How Your Fremont Company Can Contact Progent's Online Technical Support Experts
To contact Progent about urgent remote assistance with Microsoft, Apple macOS and OS X, or Linux computer systems, visit Progent's Urgent Online Support, call 1-800-993-9400, or go to Contact Progent. For businesses and startups in Fremont California, Progent's online network support engineers are ready to provide effective and affordable IT support the instant your business needs it. More than a decade of providing online tech support has earned Microsoft Partner status for Progent's team of engineers and has enabled Progent to acquire high-end troubleshooting capability and to fine tune remote connectivity tools to fix computer problems quickly while eliminating the cost and lost productivity that comes with on-site service calls.

Even if your Fremont company works with a local freelance consultant or maintains a full time IT staff that know how to deal with common computer problems, Progentís Microsoft certified engineers can still offer a convenient and seamless virtual extension of your local resources for situations when your usual IT support personnel either don't have the time or the knowledge to deal with unexpected system emergencies or particularly complicated integration projects.

Advantages of Progent's IT Support for Organizations in Fremont California
Progent's online network troubleshooting services enable your Fremont organization to have the advantages of immediate, enterprise-level IT support without the cost of maintaining an in-house IT staff. Your information system will acquire greater business value by becoming more available, productive, and secure. Benefits to your company include:

  • Seamless remote expansion of your local IT resources
    For most offices in Fremont California, nearby computer support providers, whether consisting of independent consultants or a full-time IT staff, can take care of the majority of network issues. However, major troubles might spring up when your regular support personnel are overstretched or absent, and some trouble may involve technology that is beyond the scope of your onsite support technicians. In these instances, Progent's online service professionals offer an easy, quick, and economical solution to supplement your local resources and to transfer useful knowledge to improve your capability to deal with future problems locally.

  • Reduced Dependence on Individual Consultants
    For network maintenance, smaller companies often rely on individual freelance service providers. Although freelance service people have smaller overhead than big support firms and can often charge lower rates, they are occasionally stretched too thin, making it difficult to respond rapidly to crisis situations. If an independent service provider is occupied with another client, sick, on a trip, or in training, the absence of fallback help may force your business to go without assistance during an IT crisis. As your network grows, system unavailability and trouble with critical software become more costly. The money you thought you were saving on a freelancer can be eaten up fast by lost productivity. Progent provides an on-call source of backup support experts to insure your network is always available.

  • Create a Solid Basis for Seamless Expansion
    Organizations often start with an IT architecture implemented on a shoestring budget. Lacking a robust infrastructure, slap-dash fixes often get piled on top of an unstable foundation. When a company grows, stability and scalability problems can hinder the productivity of the organization. These badly built environments need careful analysis, smart long-term planning, and extensive technical expertise to evolve to a system infrastructure able to offer the stable foundation to meet vital business requirements and simplify future expansion.

  • Work with Problem Solvers Instead of Technology Sellers
    Smaller organizations need guidance and technical education to negotiate an ever more complex maze of technology alternatives capable of promoting business success and enhancing efficiency. They hardly need a computer consultant who is trying to sell a certain vendor's products. IT support and product sales can result in a situation where the recommended solution is designed around a profitable technology rather than the genuine needs of a client. Progent avoids these conflicts of interest by selling just services instead of products. This allows Progent to align IT expertise with the best interests of customers.

What Makes Progent Different from Other Support Firms?
Progent is a Microsoft Partner support firm and Progent's head count, breadth of IT background, fine tuned support software, and understanding of corporate IT allow companies to avoid the pitfalls associated with exclusive reliance on smaller service firms, independent freelance service providers, or limited in-house IT help.

Progent adds value by providing:

How Does Our Company Start Getting Online Technical Support from Progent?
To get started with Progent's online help offerings or to find out more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network support, go to Immediate Online Support.

An index of content::

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    Progent's expert consultants can show you how to define and implement an efficient in-place Exchange Server 2007 migration plan that minimizes productivity downtime, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-site upgrades, Progent offers the background to finish your project quickly and affordably. Progent's Exchange 2007 support, troubleshooting, and consulting offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging implementations based on Microsoft Exchange 2007 Server.

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    Online Consulting Microsoft ISA 2004 Server

    Progent's Microsoft-certified ISA Server 2004 consulting experts have extensive backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for IT networks with many sites, remote workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts are available to help your small business in planning and deploying an installation of ISA 2000 Server or ISA 2004 Server that meets your network security needs without adversely limiting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later versions of Internet Security and Acceleration Server.

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    SCDPM 2012 and Azure Configuration

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    Progent provides national online technical support and troubleshooting services for businesses who run Apple Mac OS X networks or whose IT systems feature a mix of Mac with Microsoft products. Progent's engineers can provide Apple macOS and OS X users a variety of IT services including desktop assistance, migration to the current edition of OS X from earlier versions of Mac, plus expertise with Apple macOS and OS X application software. Progent can also help your business with Apple iPhone and Apple iPad integration and management, or migrating to iCloud. Online technical support offers maximum leverage for your IT budget by preserving client efficiency and limiting the time charged for network analysis and repair. Advanced remote support utilities and skilled service specialists and consultants combine to enable Progent to handle the majority of network problems without wasting time and money by traveling to your site. In the vast majority of cases your IT problems can be dealt with by telephone or via a mix of telephone help and online access. Progent can make available Cisco CCIE infrastructure engineers and CISM certified security specialists to assist you with the most difficult system problems.

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    Remote 24x7 monitoring, automated alerts, and periodic reports are vital to preserving the proper operation of your IT system and eliminating preventable and costly downtime. Remote Monitoring and Management (RMM) technology has advanced so far that companies of all sizes can get a level of protection that was once reserved for enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options available as economical services created to help your company to identify and resolve a most network issues before they get big enough to impact productivity.

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    Microsoft Experts Great Plains Accounting Engineer

    Progent's expertise providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer platforms make it possible to design custom line-of-business programs and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting services can show you how to design reports that let you track your business more thoroughly, turning raw data into valuable understanding of your company and customers.

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    SQL 2008 IT Consulting

    SQL Server 2008 delivers indispensable, standardized tools to computer professionals as well as to network users, reducing the difficulty of designing, deploying, administering, and accessing company information and analytical programs in environments ranging from handheld devices to corporate data networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 call for a network consulting firm with real-world expertise and wide knowledge in designing and building data-driven, end-to-end business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, assures you success in planning, deploying and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.

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  • Help and Support ISA Server 2006 ISA Server 2006 Remote Consulting

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    SQL Server Capacity Planning Designer

    Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the fast creation of cutting-edge high-end programs that can give your business a significant competitive edge. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft technology, ensures you success in planning, installing and supporting Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET environment.

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    Lync Server 2013 IM Technology Professional

    Microsoft Lync 2013, now called Skype for Business, allows organizations of any size to create a manageable and protected communications environment that permits a BYOD computing style with IM, presence, web meetings with application sharing and whiteboard, and both IP and PSTN calling enabled for a broad assortment of stationary PCs and handheld devices. Progent's Microsoft-certified Lync 2013 experts and network integrators can help you to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-resident (with Lync Online) or hybrid topology appropriate for your current and future goals, implement Lync 2013 so as to speed up your return on investment, and provide live webinar and onsite training to your IT staff and end users. Progent offers expertise in key components of a Lync 2013 solution that include Windows Server, SQL Server and Exchange, and Progent can assist you to integrate Lync 2013 with key Microsoft Office and Office 365 apps including Outlook and PowerPoint.

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  • IT Services Microsoft Exchange Server 2010 Microsoft Exchange 2010 Upgrade Online Troubleshooting
  • Immediate Microsoft Financial Software Information Technology Consulting Remote Support Services Dynamics GP
  • Integration Support Exchange Server 2007 Microsoft Exchange Configuration
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    Emergency System Center MOM Services

    Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, optimizing and fixing Microsoft SCOM environments and offer organizations of all sizes advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs according to industry best practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or on-premises technical support to help you to fix serious problems uncovered by System Center 2012 Operations Manager.

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    MRP Contract Development

    Besides providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent has consultants experienced in Dynamics AX, Dynamics NAV (Navision), Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, administration help, upgrade support, and one-on-one or group webinar training classes customized to meet your specific requirements. Progent's consultants also can help you build and support a protected, reliable network infrastructure to run your ERP, MRP and accounting solutions.

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    ISA 2004 Enterprise Edition Server Support Outsourcing

    Progent's certified Internet Security and Acceleration Server consulting experts have broad backgrounds creating corporate security designs for information systems with multiple locations, mobile workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size company plan and deploy a configuration of ISA Server 2004 that supports your information security requirements without limiting your productivity.

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  • MS SQL Server 2008 Network Engineer Configuration Microsoft SQL Server 2008
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    Emergency Non-stop Clustered Servers Online Technical Support

    Progent offers Windows Cluster Server support to help your business deploy fault-tolerant server clusters that can deliver 24x7 uptime. Clustered Windows servers for non-stop systems include Windows Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster. By helping you build high availability server clustering solutions based on Microsoft Windows Server Cluster 2003, Progentís Premier Windows engineers make sure that your non-stop server clusters are set up to maximize the business value of your information network.

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  • Microsoft Certified SharePoint Server 2007 Consulting SharePoint Server 2007 Support and Integration
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    Cisco Experts web application development Consultant Services

    For assistance creating, improving, or repairing applications for Microsoft Windows, any version of Linux, or the Web, Progentís team of programmers, database designers, and software project managers can make sure you get the project completed on time and within budget. Progent's seasoned software developers offer affordable and efficient online help for jobs as small as creating Vidual Basic macros for Office Excel or as challenging as rolling out mission-critical database applications based on Microsoft SQL Server or MySQL.

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  • Services Wireless Security Inventory
    Information Risk Assessment Consult

    Progent provides small organizations a pair of ultra-affordable network security inventory packages that include, at a preset price, remotely administered scans of your network security profile which are evaluated by certified information security specialists who assess the data collected by the scan, present objective summaries of your existing security vulnerability, and make recommendations for enhancements. Progent offers two complementary security evaluation scanning packages for external and internal scanning that are priced to meet the restricted budgets of small businesses while providing enterprise-class evaluations of your IT network's exposure to attack.

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    ISP Selection Consulting

    Progent offers access to the cost-effective services of online Internet connectivity consultants to assist your organization to assess or enhance your Internet services so your Internet access solution aligns with your business needs. Support services provided by Progent's engineers include assessment of your current bandwidth utilization, carrier and service plan comparison and selection, network provisioning, and managing a smooth move to a different carrier and/or service plan. Network provisioning can include enhancing existing routers and configuring additional ones, setting up firewalls, and designing dependable BGP architectures.

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    ProSight Private Cloud Services Consultant

    Progent's ProSight Virtual hosting services offer small and midsize companies a range of benefits including reduced capital costs, reductions in operational costs, better executive focus, world-class protection, enhanced availability, and business continuity.

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    24 Hour WatchGuard Firebox T55 Firewall Evaluation

    Progent provides consulting services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and manage a WatchGuard Firewall appliance that aligns with your security requirements and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewall solutions.

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    Microsoft Exchange Server 2010 Upgrade Consultants

    Progent's Microsoft and Cisco-certified consulting experts can help you to assess the value of Microsoft Exchange Server 2010 for your business and can assist your IT staff to plan and implement a smooth migration to Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange 2007 that will offer quick return on investment by increasing your workers' efficiency, cutting the cost of equipment and support, streamlining administration, and consolidating your vital communications technologies.

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  • Online Technical Support Microsoft SharePoint Server 2013 Fremont Alameda County Online Troubleshooting Microsoft SharePoint 2013 Fremont

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    Anti-Spam Technology Consulting Services

    E-Mail Guard from Postini provides constantly upgraded spam and virus blocking, content filtering, and protection from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini aggregator and service specialist. If your business is too small to purchase for a regular Postini license, you can still have access to Postiniís Perimeter Manager technology through Progentís E-Mail Guard antispam and virus defense service program. Progentís certified email protection professionals can show you how to devise an email safety plan that incorporates spam filtering and virus defense technologies and policies.

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  • IT Services Microsoft Forefront TMG
    Forefront TMG Firewall Support and Help

    Forefront Threat Management Gateway 2010 is based on the proven security capabilities of Microsoft Internet Security and Acceleration Server and offers a easily administered web gateway that acts as a single-server platform for a variety of security features including an application and network layer firewall, URL filtering, malware inspection, IPS, application proxy, VPN management, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security logging and reporting capabilities, permits customized reports powered by Microsoft SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual server to cut costs and improve recoverability. Progent's Microsoft consultants can assist your company to design and execute test and production implementations; integrate Microsoft Forefront Threat Management Gateway with Windows 2008, Active Directory, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint 2010; install Microsoft Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent's consultants can also assist your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.

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    ASA and PIX Firewall Support Outsourcing

    Progent's Cisco-certified CCIE network engineers can help your company to maintain your current PIX 500 or ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, integrate, optimize, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services

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  • Microsoft Office SharePoint Server 2007 Support
    SharePoint 2007 Online Support

    Progentís Microsoft-certified consultants offer organizations of all sizes consulting, technical support, and application development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web-based technology for intelligently coordinating people, groups and data. Microsoft SharePoint provides a common location for your workers or customers to access, organize, distribute and interact with relevant data, files, and software and to communicate with one another. Microsoft SharePoint allows faster and more intelligent decisions, more effective sharing across groups and more streamlined business processes. Windows SharePoint Services join employees, clients, teams and projects with the data theyíve developed in a manner that makes data convenient to locate, download and apply. Progent's certified SharePoint consultants can help your organization to support your existing SharePoint solution or upgrade to the current version of SharePoint Server or to SharePoint Online.

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  • Remote Employees Cloud Integration Integration Services At Home Employees Cloud Integration Setup and Support

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    Meraki Wi-Fi 6 Access Point Upgrade Consulting Services

    Progent's Cisco-Meraki Wi-Fi access point experts can assist you to plan, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a campus or a nationwide enterprise. Progent can also assist clients to incorporate other Cisco devices for unified management.

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    Microsoft Teams mobility Technology Professional

    Progent can assist your business to plan a migration to Teams from Skype for Business and install, manage, and debug a cloud-based or mixed implementation of Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.

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  • SQL Server 2014 Migration Information Technology Consulting SQL Server 2014 In-memory ColumnStore Network Consulting
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    Oracle PL/SQL Development Company

    Progent can provide fast and affordable online access to a certified Oracle database administration expert or an Oracle application developer. Progent can provide comprehensive database administration services for any version of Oracle's RDBMS platform and can also help design, build, update, or fix Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Streams replication technologies and Oracle Database Resource Manage.

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  • Specialists High-Availability Clustered Servers 24/7 Fault-tolerant Clustered Servers Technology Consulting
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    Progentís Microsoft certified experts provide a variety of support services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is a financial and business analysis tool built, like all Microsoft financial tools, on the expandable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP offers an affordable tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and configure, and with its segmented design you are able to license only the capability you currently require, with the option to add clients and increase capabilities in the future. Progentís Microsoft Dynamics GP support experts can show you how to deploy, customize and administer the latest release of Microsoft Dynamics GP or migrate smoothly from an earlier edition.

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  • VMware Live Migration Specialists VMware vSphere Hypervisor Professional
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    Biggest Project Management Test Lab Specialist

    Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for piloting mission-critical applications, developing efficient migration methodologies, assessing and optimizing performance, planning or validating business continuity strategies, resolving compatibility issues, and establishing training environments for the latest products and technologies. For Progent clients without sufficient internal resources to configure effective pilot systems, the lab reduces capital outlay and engineering risk and helps keep critical network initiatives on schedule.

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    IT Services for Network Service Providers Remote Support Services

    Progent's Reseller Program for IT Service Providers lets you use Progent's information technology engineers under your own service brand as a transparent arm of your network services team.

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