Enlarging your at-home workforce may have a major impact on IT infrastructure, security, and corporate workflows. Progent has two decades of background assisting SMBs to plan, configure, administer, tune, and debug IT networks that support work-from-home employees. Progent can assist your Fremont company to select the right tools and follow best practices in creating and maintaining a secure virtual ecosystem for teleworkers that facilitates collaboration and returns top business value. Progent can provide services ranging from as-needed expertise for helping you over occasional IT bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.

Progent can assist Fremont, California organizations to succeed with any aspect of building a high-performing remote work ecosystem by delivering infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, security and compliance, data protection solutions, and unified management.

VoIP Integration for Telecommuters
Expanding the business PBX environment to accommodate telecommuters is vital to supporting an effective at-home workforce. A variety of cloud-based digital PBX platforms are popular with SMBs to support teleworkers. Many enterprises depend on Cisco's current or older products for IP voice management. Progent can assist businesses of any size to plan or tune a remote VoIP service that delivers the flexibility, convenience and security required for at-home workers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to assist organizations optimize their existing Cisco VoIP environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end IP telephony capabilities to devices like VoIP phones, media processing products, VoIP gateways, and multimedia apps used across the network. Unified Communications Manager manages other mixed media services like unified messaging, voice/video conferencing, and team collaboration networks. For details about Progent's Unified Communications Manager support, see Cisco Unified Communications Manager consultants.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can assist your company to maintain your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other older VoIP products, visit CallManager expertise.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users working outside the corporate firewall like telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN infrastructure to work with these solutions and deliver as-needed deployment and troubleshooting expertise.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining a productive telecommuter solution for your Fremont, California business, phone 1-800-993-9400 or visit Contact Progent.