Expanding your telecommuter workforce may have a significant impact on IT infrastructure, security/compliance, and company workflows. Progent has two decades of background helping SMBs to plan, deploy, administer, tune, and debug IT networks that support at-home workers. Progent can assist your Fremont organization to select the appropriate technologies and adhere to leading practices in building and maintaining a safe virtual office solution for teleworkers that promotes teamwork and returns top value. Progent offers support services ranging from as-needed guidance for helping you past challenging technical bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent can assist Fremont, California companies to succeed with any facet of building a high-performing work-from-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, data security, data protection solutions, and streamlined management.
IP Voice Integration for Remote Workers
Extending the company phone environment to accommodate telecommuters is critical to supporting an effective at-home workforce. A variety of cloud-based IP voice products are popular with SMBs to support remote users. Many enterprises depend on Cisco's modern or legacy products for VoIP solutions. Progent can help organizations of any size to design or maintain a remote IP voice environment that provides the versatility, convenience and protection needed for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to help businesses optimize their existing Cisco VoIP environments to handle a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and mixed media apps used across the network. Unified Communications Manager supports other mixed media services such as unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, see Cisco Unified CM expertise.
- CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent's consultants can assist you to maintain your current CallManager deployment or migrate efficiently to Cisco's modern IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other older IP voice platforms, visit Cisco CallManager expertise.
- Cisco IP Gateways provide connectivity with PSTN networks and with clients working beyond the corporate perimeter
like at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
- Additional VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your wide area network infrastructure to support these solutions and provide online configuration and troubleshooting services.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Fremont, California company, phone 1-800-993-9400 or visit Contact Progent.