Expanding your telecommuter workforce can have a major effect on IT infrastructure, security, and company processes. Progent has two decades of experience helping small and mid-size businesses to plan, configure, administer, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Fremont organization to select the appropriate technologies and follow leading practices in creating and operating a safe virtual solution for telecommuters that promotes teamwork and delivers maximum value. Progent offers support services that go from on demand expertise for helping you past challenging technical roadblocks to full project management to help you carry out business-critical initiatives.

Progent can help Fremont, California companies to with any aspect of building a high-performing work-from-home ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, data security, backup/restore solutions, and centralized management.

VoIP Integration for Telecommuters
Extending the company phone environment to include teleworkers is critical to supporting a productive work-at-home solution. A variety of cloud-based IP voice products are popular with SMBs to support teleworkers. Many enterprises depend on Cisco's modern or legacy products for VoIP solutions. Progent can help organizations of any size to plan or maintain a remote IP voice environment that provides the flexibility, convenience and protection needed for teleworkers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to assist businesses optimize their current Cisco IP voice environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end telephony features to devices like IP phones, media processing products, Voice over IP gateways, and multimedia software used across the network. Unified Communications Manager supports additional combined media services like unified messaging, voice/video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM support, see Cisco Unified Communications Manager consulting services.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can help you to maintain your current CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other early IP voice products, visit CallManager consulting services.
  • Cisco IP Gateways enable integration with public telephony networks and with clients operating outside the corporate perimeter such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your WAN infrastructure to work with these solutions and deliver as-needed deployment and debugging services.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Fremont, California company, phone 1-800-993-9400 or refer to Contact Progent.