Urgent Phone Consulting for Fremont California UNIX or Linux SystemsFor small companies located in Fremont California, Progent provides technical support for information systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that include a mix of UNIX and Windows platforms. Progent has provided online support to businesses in every state in the United States. (Refer to Progent's client testimonials). Progent also can furnish the consultation Cisco CCIE engineers for challenging infrastructure problems, plus the services of CISA and CISM-accredited security consultants to handle high-level security design and disaster recovery preparedness.

Progent's remote support engineers offer excellent value because they are equipped with the real-world experience and the sophisticated tools to solve the majority of information system issues rapidly. This reduces direct expenses because service calls take up a smaller number of billable consulting minutes. Online help also eliminates the cost of sending an engineer to your office. Your organization saves additionally with incidental expenses by minimizing or eliminating system downtime and related losses stemming from business discontinuity, upset customers and vendors, unproductive employees, and de-focused management.

Progent's pricing policy for remote support is designed to stretch your IT service investment. Progent bills on a per-minute basis for phone consulting, so you are billed just for the support that you actually get. In contrast to typical online service firms, Progent requires no service activation fee or minimum fees. Progent's one-minute billing unit and clean policy for pricing do away with situations where speedy. minor repairs manage to end up as substantial invoices. Progent's skill at solving technical issues quickly translates into your company saving cash.

Progent's Remote Support Tools
Over the years, Progent has developed a collection of customized technologies and field-tested methodologies that allow the maximum level of efficiency for remote consulting and troubleshooting for small company IT networks. Progent provides safe VPN support for gateways from multiple leading vendors including Microsoft, Cisco, Juniper, Sonicwall and Watchguard. Protected VPN connectivity allows the experts of Progent's remote service group to communicate with your company's system without violating corporate security.

Progent's advanced technical support database application includes thorough documentation of the service that Progent's customers have received. Progent's staff service personnel have the benefit of the details of support provided to each Progent customer by every consultant. This archive of issues and fixes is stored as a conveniently accessible proprietary database that enables Progent's remote technical experts to communicate their experiences company-wide to make sure that the efficiency of Progent's technical support improves daily. Progent's high-level accreditations and close associations with key vendors including Cisco and Microsoft make available other massive support knowledge bases and allow priority response from vendors' internal support staff with the result that Progent's remote service experts can find the best resolutions in the least time.

Start Receiving Online UNIX/Linux, Sun Solaris, or Apple macOS and OS X Computer Support from Progent
To access Progent's phone services in Fremont California or to find out additional information about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has an urgent requirement for IT support, visit Immediate Emergency Support.

Remote Network Support Services Provided by Progent
Progent's remote consulting experts offer certified skills in an extensive set of technologies. This broad range of capability allows Progent's engineers to address virtually any crisis that may occur in a small or midsize business information system. Credentials awarded to Progent support experts in UNIX-family platforms include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials awarded to Progent service experts include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), Voice Professional, and Design Professional.

To provide assistance to clients with multi-platform networks, Progent also offers the support of consultants who have high-level Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager consultants, CISSP network security experts, and Information System Security Architecture Professional (ISSAP) engineers.

Phone-based support Offered by Progent to customers in Fremont include:

Special Support Programs Offered by Progent
Progent can provide the skills of seasoned remote consulting professionals for contract IT projects that small businesses frequently request. Billing rates for ongoing consulting tasks are determined based on the qualifications of the consultants required. Progent's background in these special areas of information technology allows clients to complete critical initiatives within budget and on schedule. Progent's project-based remote consulting services include:
  • Call Center Services
    Progent's Help Desk support alternatives for small and midsize companies with environments that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include full-service Call Center outsourcing, Virtual Help Desk support services, and Help Desk consulting. Progent's Standard Call Center services are ideal for smaller businesses who lack the resources to support an internal Help Desk Call Center but who require quick access to a reliable Help Desk Call Center with proficient telephone assistance as well as the available expertise to escalate the most challenging tasks to advanced consultants.

    Progentís Help Desk sharing services make it possible for your IT organization to share the load for Help Desk services transparently between your IT staff and Progent's large roster of certified desktop support technicians and matter experts (SMEs). Progentís Help Desk sharing service is an advanced support solution based on the leading professional services automation (PSA) tool for managing service requests, ticketing, accountability, progress tracking, and reporting.

    Progent's Call Center consulting support can aid you in building an effective new Help Desk Call Center or enhancing your established organization, identifying or enhancing Help Desk software to address the particular needs of your corporation, or providing occasional online staff to work with your existing Help Desk Call Center team to handle demanding scenarios such as software migrations, major upgrades, or installing new applications.

    Progent's Help Desk team of experienced network professionals offers your workers in Fremont California immediate assistance from an efficient technical support resource with substantial experience providing telephone-based help and online troubleshooting for IT systems based on UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's charter is to earn the Help Desk the reputation as a solid enabler of company productivity, and Progent's aim is to fix rather than merely track IT issues.

  • Business Applications Services: Training, Development, and Troubleshooting
    Progent's Applications Consulting staff can supply remote professional consulting support and training in key application fields such as ERP, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, custom development, and education for popular Microsoft applications including CRM, Project, MS Office Word, and Microsoft Excel. To read more concerning Progent's consulting, custom programming, and education offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.

    Progent's Apple Mac consultants can support the imaginative elements of Macintosh computing by providing phone-based consulting support and training in imaging, audio, and motion video. Progent's consultants offer assistance in a variety of Mac creative tools such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac specialists can also help you with common procedures like capturing or digitizing audio/video or integrating an audio/video post production lab.

    Online Network Monitoring Support
    Progent offers companies in Fremont California online network and server monitoring support powered by MS Operations Manager IT infrastructure monitoring, adapted by Progent to suit your environment so your network maintenance is proactive rather than reactive. By detecting possible trouble spots before they evolve into full-scale emergencies, remote monitoring can avoid inconvenient and costly information system failures. Progent can also provide help with system monitoring tools like Nagios and MRTG to analyze UNIX, Linux, Solaris, or Apple macOS and OS X networks, Microsoft Windows environments, or systems powered by a combination of operating systems.

How Your Fremont California Company Can Contact Progent's Online Technical Support Experts
To get in touch with Progent about emergency remote assistance with UNIX/Linux, Sun Solaris, or Apple macOS and OS X computer systems, go to Progent's Emergency Phone-Based Support, phone 1-800-993-9400, or go to Contact Progent.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
(925) 362-2400 Walnut Creek Network Support Services




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    Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, optimizing and fixing System Center Operations Manager solutions and can provide organizations of any size expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that provides the performance and resilience required to monitor your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs based on best practices for monitoring network fabric and Microsoft and 3rd-party applications and services. Also, Progent can provide responsive online or onsite technical support to help you to remediate critical issues detected by System Center 2012 Operations Manager.

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    Wireless LAN Consultant Services

    Progentís wireless professionals can help small organizations plan, select, pilot, configure and support secure building-to-building wireless bridges that integrate transparently into your existing network while providing a degree of protection that matches or exceeds wired connections. Progent offers experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can show you how to select and deploy the wireless connectivity technology that align best your business requirements.

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    Windows 7 Training Consultants

    Progent's certified consultants can help your company to pilot Microsoft Windows 7 to verify application and driver compatibility and to determine its speed and stability operating in your environment. Progent can also help you to evaluate the likely strategic benefits of moving to Microsoft Windows 7. If Microsoft Windows 7 fits your business, Progent can help your IT organization to design and carry out a smooth migration to Microsoft Windows 7 from a previous version of Windows.

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  • Shared Service Desk Specialists Shared Support Desk Technical Consultant
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    Microsoft, Cisco and Security Certified Experts Stealth Penetration Testing Security Certification

    Stealth intrusion checking is an important part of any overall IT system security strategy. Progentís security experts can run extensive intrusion checks without the awareness of your company's internal IT resources. Stealth penetration checking shows whether current security monitoring tools such as intrusion detection alerts and event history analysis are correctly set up and actively monitored.

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  • Private Clouds for Small Businesses Consulting Services
    Private Cloud Solutions Consultant

    Progentís private cloud hosting enables small and midsize organizations to run key applications such as SQL and Exchange Server from a secure Tier III data center facility on fault-tolerant hardware with offsite backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for automatic backup and restore. You can take advantage of Progentís private cloud to eliminate major investments in the purchase, maintenance, and management of computer equipment and facilities while benefiting the highest levels of system reliability and security.

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  • Specialists Microsoft Configuration Manager 2007 Technical Support Services SCCM 2007 Mobile Device Management

  • Wireless Security Scan Consult
    Internal Security Scan Technology Professional

    Progent offers two low-cost service packages intended to allow small companies to get a professional network security evaluation from a certified security engineer. With Progent's External Network Security Inventory Scan, a security expert runs an extensive examination of your IT infrastructure from beyond your firewall to determine potential risks in the security profile you present to the outside world. With Progent's Internal Network Security Inventory Scan, a security expert executes a network scan from an authorized machine within your company firewall to uncover the risk to inside threats. The two security inventory packages are set up and run from a protected remote site.

  • Symantec Security Cybersecurity Tech Services Symantec VelociRaptor Firewall Configure
  • System Center 2012 Configuration Manager Technical Support Services Microsoft Configuration Manager 2012 Remote Support
  • System Center 2016 and Windows 10 Integration Remote Technical Support 24/7 System Center 2016 Security and Compliance Online Support Services
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  • Top Project Server 2013 Installation support
    Microsoft Project Server My Sites Professionals

    Progent's Microsoft consultants offer advanced support in implementing, using and troubleshooting all versions of Microsoft Project Server and can deliver a wide range of cost-effective remote consulting services following industry best practices to help organizations of all sizes to receive all the advantages of this powerful project management solution. Services offered by Progent include solution design, installation and migration, strategies for secure collaboration among local and remote or mobile users, network optimization, and specialized online training.

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  • Support and Setup Windows 7 Help Desk
    Microsoft Windows 7 Upgrade Network Consulting Company

    Progent's certified consultants can help you to test Microsoft Windows 7 to verify application and driver compatibility and to check its speed and reliability running with your applications. Progent's consultants can also help you to estimate the likely strategic advantages of adopting Microsoft Windows 7. If you decide that Microsoft Windows 7 fits your business strategy, Progent can help your IT organization to design and carry out a non-disruptive upgrade to Microsoft Windows 7 from a previous version of Microsoft Windows.

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  • Threat Management Gateway 2010 Computer Consultants Consultant Forefront Threat Management Gateway 2010
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  • Voice over IP Services Microsoft Expert Information Technology Consulting IM Infrastructure

  • Consulting NetDocuments Solution Design
    NetDocs and Azure Consulting Services

    NetDocuments (NetDocs) is a leading cloud-based document management system built for legal workflows. Progent can provide remote guidance from NetDocuments experts who can assist your law firm to plan, deploy, administer, tune, or debug a document management system (DMS) environment powered by NetDocs.

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