Enlarging your remote workforce may have a significant impact on network architecture, cybersecurity, and company workflows. Progent has two decades of background assisting small and mid-size businesses to design, configure, administer, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Fremont organization to pick the right tools and follow leading practices in creating and maintaining a safe virtual solution for telecommuters that promotes teamwork and delivers top value. Progent can provide support services that go from on demand guidance for getting you over occasional IT bottlenecks to full project management or co-management to help you carry out business-critical initiatives.

Progent can help Fremont, California organizations to with any aspect of creating a high-performing work-from-home environment by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, security and compliance, data protection solutions, and centralized management.

Infrastructure for a Remote Workforce
Configuring the physical and software infrastructure required to support an at-home workforce can be especially challenging if you must accommodate a combination of worker-owned hardware such as PCs and laptops, routers, and wireless appliances from different vendors and with a variety of operating systems and firmware releases. Progent's experience delivering remote help for both legacy and modern technologies in virtual office solutions enables you to make efficient use of your available network infrastructure and offers ready access to expertise for making essential upgrades. Support services available from Progent to help you to create a high-functioning telecommuting infrastructure include:

  • Virtual Private Network (VPN) connectivity allows you to create a secure tunnel for authorized at-home employees to use IT assets located at your corporate datacenter or in the cloud. Progent's consultants can assist your company to deploy and maintain VPN access between your teleworkers and your key network resources by providing remote VPN integration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can help your at-home workers to set up Cisco's AnyConnect software for secure VPN connections for a wide selection of devices including Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms enable a teleworker to see and interact with a data center computer's desktop. This provides IT managers substantial control over the computing environment of at-home employees and ensures remote users a familiar experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach at-home networks to the Internet and support VPN tunnels, home Wi-Fi networks, and firewalls. Progent can provide expert online consulting for integrating home routers from a variety of manufacturers. See router configuration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often shared by families and visitors, are commonly used by telecommuters to access their Internet router for work. This can cause performance as well as security problems. Progent can assist businesses to mitigate these issues by providing expertise like Cisco Aironet configuration consulting, Cisco Meraki wireless installation expertise, and Ubiquiti WiFi AP integration assistance.
  • Internet access solutions affect the performance and availability of connections between telecommuters and the company network. Business-critical applications might require redundant Internet connections in case the primary connection breaks. Progent offers guidance for selecting ISPs, selecting appropriate service bundles, and setting up fault-tolerant Internet connections. Refer to Internet connectivity solutions.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Fremont, California business, call 1-800-993-9400 or visit Contact Progent.



An index of content::

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    24-7 Windows 2003 Server Remote Technical Support

    Progent's Microsoft-certified Windows 2003 Server engineers offer network support and IT consulting services for the complete line of Microsoft .NET Servers, Windows Server 2003, and Microsoft Windows Server 2000. Progent's Windows Server 2003 upgrade, integration, administration, and support services include system design, installation, project management, on-site and off-site technical support and troubleshooting, Call Center outsourcing, CISM-certified security consulting, comprehensive outsourcing, and cost-effective co-sourcing.

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    System Center Operations Manager Configuration

    Small to mid-sized companies can now get all the advantages of System Center Operations Manager 2007 and also have quick access to Progentís Microsoft certified network support professionals. With Progent's economically priced network support programs, mid-size businesses can select a simple co-sourcing package built around Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager to offer small company information systems world-class reliability, security and productivity.

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    Amazon MWS Coder

    Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can broaden their market, lower their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and expedite your ROI.

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    Email Reputation Analysis Services

    Progent's ProSight Email Guard uses the technology of top data security vendors to deliver centralized control and comprehensive security for all your email traffic. The powerful structure of Email Guard combines cloud-based filtering with a local gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the onsite security gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.

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    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior analysis technology to defend endpoint devices as well as physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily evade traditional signature-matching AV products. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to address the entire malware attack progression including blocking, detection, containment, cleanup, and forensics. Top features include one-click rollback with Windows VSS and real-time network-wide immunization against new threats.

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  • Microsoft Expert Integration Support Windows 2008 Cluster Server
    Network Consultants Windows Failover Cluster

    The server cluster technology built into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 has been dramatically redesigned to streamline the deployment, setup, and maintenance of server clusters that offer improved levels of network dependability, security, performance, and flexibility. New or improved features include automated cluster Validation, revamped setup and deployment, unified cluster management, redesigned cluster infrastructure for maximum availability, hardened security and quorum models, minimization of failure points, more disk and RAM capacity, and improvements for geographically dispersed clusters. Progent's consultants can help your company assess the advantages of Windows clustering, plan and implement a deployment, train your network support personnel to manage your failover clusters, provide continuing consulting and technical help services, and produce and validate a workplace recovery plan.

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  • Specialist SQL Server 2017 Always On SQL Server 2017 Always On Availability Groups Remote Troubleshooting

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    Progent can help small and mid-size companies to plan, configure and debug the infrastructure needed to support at-home workers.

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  • Networking Services Consulting Rates
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    Progent's pricing policy is to charge for phone support and on-site help by the minute. As a result, you owe exclusively for delivered support. Progent does not demand a higher rate for off-hours or emergency service, and inside California or in regions where Progent offers in-person support, Progent does not charge for travel time except for urgent calls where on-site time is less than 4 hours. In addition, Progent imposes no minimum charge and requires no retainer for services delivered during regular working hours. Many support firms impose large minimum fees or charge for each quarter hour or longer. Progent's small granularity does away with big invoices for quick solutions so you will not be tempted to permit less critical problems to stay unaddressed.

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    Progentís IT outsourcing packages provide affordable network consulting for small businesses. Whether it includes designing network infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or building an on-line business application, outsourcing your IT engineering services can reduce costs and eliminate uncertainties, permitting IT support budgets to increase in a more linear and manageable manner than is possible by building up a large, knowledgeable in-house network support organization. Progentís Outsourcing White Paper and flyers tell you how Progent can enable you to build a protected and robust network foundation for your critical applications powered by Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.

  • Symantec Security Cybersecurity Organizations Symantec VelociRaptor Network Security Audit

  • SQL Server 2012 AlwaysOn Failover Cluster Help and Support
    SQL Server 2012 Online Help

    Progent offers the support of certified engineers as well as experienced database application developers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery specialists, and security consultants to help your business to evaluate the potential benefits of Microsoft SQL Server 2012 for your organization, set up test environments at your site or at Progent's lab, plan and execute out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from other database platforms, and configure an efficient and safe network infrastructure that lets you maximize the business benefit of SQL Server 2012.

  • System Center 2016 and Windows Server 2016 Remote Troubleshooting Support and Integration System Center 2016 Disaster Recovery
  • Systems Management Server 2003 Specialist Onsite Technical Support SMS Server 2003 Migration

  • 802.11 Wireless LAN Information Technology Consulting
    Online Troubleshooting Wireless LAN

    Progent can show you how to design, configure, manage, monitor, and repair an efficient Wireless network infrastructure, recommend appropriate technology, and configure access points, wireless bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also help you put together a thorough wireless network security plan that is well aligned with the security strategy for your entire corporate network.

  • Systems Management Server Setup and Support Remote Troubleshooting SMS 2003 Upgrade
  • Tech Support Outsource Small Office Small Business Business Computer Server Companies
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  • Microsoft Certified Expert Windows Server 2008 BranchCache Professionals
    Microsoft Windows Server 2008 R2 Engineers

    Progent's Microsoft-certified consultants can help you to calculate the advantages of Windows Server 2008 for your business, create pilot systems and rollout strategies, integrate Windows Server 2008 with your IT infrastructure and applications, educate your support personnel how to run enhanced administration utilities, and deliver ongoing consulting and troubleshooting via low-cost options such as Contact Center support and remote technical support.

  • Top Applications Consultant Microsoft Dynamics GP Dynamics GP eConnect Consulting Services

  • Immediate Network Consultants Supplemental Call Center
    Extended Call Center Technology Consulting

    Progent's Computer Helpdesk Outsourcing Support Services for desktop support are designed specifically for small organizations who require immediate availability of a Help Desk Service Center with expert telephone support and full escalation options but who must work within a limited information technology budget. Key components of Progent's Help Desk Outsourcing Support Services are Help Desk Phone Support, Secure Remote Access Support, System Assessment, Problem Escalation, Virtual Help Desk Support, By-the-Minute Billing, and Help Desk Call Center Applications Selection and Integration.

  • Top Quality Colo Network Engineer Data Center Colocation Onsite Technical Support
  • Top Ranked Small Business IT Specialist Midsize Business Security Consulting Group
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  • Train Live Online Microsoft Access Instruction Live Online Office Publisher

  • MS CRM On-site Support
    Microsoft CRM IT Consultants

    Microsoft Dynamics Customer Relationship Management helps small businesses nurture profitable client interactions. Integrated Sales and Customer Service modules enable employees to share data to help improve sales success and offer consistent, effective customer service. Progent can configure the most sensible network infrastructure, including local and offsite wireless access, to support MS CRM, and Progent's Experts Team can supply your company with a certified MS CRM consultant who can help you integrate Microsoft Dynamics CRM with your marketing or customer support databases.

  • Trainer Quark Class Macintosh Applications

  • SQL Server Capacity Planning Design
    SQL Reporting

    Progent's certified SQL Server application programmers and DBAs can provide online expertise to assist businesses of any size to create, manage, and troubleshoot applications based on the Microsoft SQL Server RDBMS and Microsoft's .NET architecture. Progent's SQL Server consultants offer help with any element of application development in solutions that can include small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.

  • Troubleshooting Windows 7 Security Specialist Microsoft Windows 7 Migration
  • Ubiquiti UniFi wireless LAN Technology Professional 24/7 Ubiquiti WiFi access point Consulting Services
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  • Upgrade Help Solaris to Windows Solaris-Windows Upgrade
  • Urgent Mac Office Word Learn Trainer Microsoft PowerPoint for Mac

  • Online Troubleshooting Exchange Server 2000
    Microsoft Exchange Upgrade Network Consulting

    Progent is among the most qualified network support companies for integrating email solutions powered by Exchange 2000. Progent specializes in helping small companies get the full advantages of Exchange 2000 under typical situations such as updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 management.

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  • Cisco VPN Online Consulting
    Cisco VPN IT Consulting

    Cisco's security and offsite connectivity technology for small to mid-size companies offer a complete array of easy-to-administer security hardware and software to help protect your entire information system. Cisco's VPN product family includes routers and switches, firewalls, and Virtual Private Network solutions. Progent's expert consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert and CCNP certifications who can assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco protection solutions that fit best with your business objectives.

  • Wi-Fi RF Coverage Maps Specialist Wireless Site Survey Consultants
  • Windows Server 2012R2 Configuration Manager Network Engineer Windows Server 2012R2 Configuration Manager Technical Consultant
  • Windows and UNIX Specialist Consultant Services UNIX, Windows
  • Work from Home Employees Consulting Experts in Fremont - Collaboration Solutions Consulting and Support Services Fremont, CA Silicon Valley Remote Workers Fremont Consulting Services - Collaboration Systems Guidance
  • network evaluation Lab Consultant Services After Hours Herakles Data Center Test Lab Consulting
  • wireless controller Consultant Services Cisco Certified Expert 8540 wireless controller Specialists

  • CISM Certified Cybersecurity Management Professionals
    Urgent CISM Security Companies

    Progent can provide the support of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization defines the core capabilities and worldwide standards of performance that IT security professionals are required to learn. It gives executive management the confidence that consultants who have qualified for their CISM certification have the experience and capability to provide efficient security administration and consulting consulting.


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