Expanding your at-home workforce may have a major impact on IT infrastructure, security, and corporate culture. Progent has two decades of experience helping businesses of all sizes to design, deploy, administer, tune, and debug IT networks that support work-from-home employees. Progent can help your Fremont organization to pick the right tools and follow leading practices in creating and operating a safe virtual ecosystem for teleworkers that facilitates collaboration and returns maximum value. Progent offers support services ranging from on demand guidance for helping you over challenging technical bottlenecks to full project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can help Fremont, California businesses to with any aspect of creating a high-functioning work-from-home environment by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk services, security and compliance, data protection solutions, and centralized management.

Network Infrastructure for Telecommuters
Setting up the physical and software infrastructure required to support a remote work environment can be particularly challenging if you must manage a mix of worker-owned equipment such as desktop computers and notebooks, routers, and wireless appliances from various vendors and with a mix of operating systems and firmware levels. Progent's experience delivering remote help for both outdated and current IT products in remote office solutions enables you to make efficient use of your available network infrastructure and offers fast access to top-tire consultants for making necessary upgrades. Services offered by Progent to assist you to create a productive telecommuting ecosystem include:

  • Virtual Private Network (VPN) technology allows you to establish a safe tunnel for authorized remote employees to use IT assets situated at your company datacenter or in the cloud. Progent's consultants can assist you to deploy and maintain VPN connections between your at-home workforce and your key network resources by providing remote VPN integration support. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can help your telecommuters to utilize Cisco's popular AnyConnect software to provide secure VPN connections for a broad range of devices including Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms allow an at-home worker to see and use a remote PC's desktop. This technology gives network managers significant control over the computing environment of at-home employees and ensures them a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect home computer networks to the Internet and typically support VPN connections, local wireless networks, and firewalls. Progent can provide top-tier online support for deploying routers from all major vendors. See router configuration support from Cisco-certified experts.
  • Home Wireless networks, typically supporting the whole family and guests, are frequently used by at-home employees to connect to their Internet router for work. This can cause performance as well as cybersecurity issues. Progent can assist you to mitigate these issues by providing services that include Aironet configuration consulting, Cisco Meraki wireless installation expertise, and Ubiquiti Unifi wireless AP integration assistance.
  • Internet access solutions impact the performance and availability of connections between at-home workers and the corporate network. Mission-critical applications may demand redundant Internet access in case the normal connection breaks. Progent can provide guidance for identifying ISPs, choosing sensible service bundles, and setting up fault-tolerant Internet access. See Internet access solutions.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining a productive work-from-home solution for your Fremont, California company, call 1-800-993-9400 or visit Contact Progent.