Enlarging your telecommuter workforce can have a significant effect on network infrastructure, security/compliance, and company processes. Progent has 20 years of experience helping small and mid-size businesses to design, configure, administer, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Fremont company to select the right technologies and follow best practices in building and maintaining a secure virtual office ecosystem for telecommuters that facilitates collaboration and delivers top business value. Progent can provide support services ranging from on demand guidance for getting you over challenging IT bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.

Progent can assist Fremont, California organizations to with any aspect of creating a high-performing work-at-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk outsourcing, endpoint security, backup/restore solutions, and streamlined management.

Network Infrastructure for Teleworkers
Setting up the physical and software infrastructure required for an at-home workforce can be particularly complex if you must manage a combination of worker-owned hardware such as PCs and notebooks, Internet routers, and wireless APs from an assortment of manufacturers and with a mix of OS software and firmware levels. Progent's experience providing remote help for both legacy as well as modern technologies in remote office solutions allows you to make cost-effective use of your existing network infrastructure and offers fast access to top-tire consultants for implement essential upgrades. Support services available from Progent to help your company to create a productive telecommuting ecosystem include:

  • VPN technology makes it possible to create a safe tunnel for authorized remote employees to access IT resources situated at your company datacenter or in the cloud. Progent's consultants can assist your company to deploy and manage VPN access between your teleworkers and your various IT resources by providing online VPN configuration support. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can assist your at-home workers to set up Cisco's AnyConnect client software for safe VPN connections for a wide range of devices including Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products allow an at-home worker to view and interact with a data center PC's desktop. This gives IT managers substantial control over the computing environment of at-home employees and offers remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect home networks to the Internet and typically support VPN connections, home wireless connectivity, and firewalls. Progent can provide top-tier online consulting for deploying routers from all major manufacturers. See router integration support from Cisco-certified experts.
  • Home Wireless networks, often supporting families and guests, are commonly utilized by telecommuters to connect to their Internet router for work. This can cause performance and security problems. Progent can help you to resolve these issues by providing services like Cisco Aironet configuration expertise, Cisco Meraki wireless installation consulting, and Ubiquiti Unifi wireless AP setup assistance.
  • Internet access methods affect the speed and reliability of connections between at-home workers and the company data center. Mission-critical processes may require backup Internet connections in the event the primary connection breaks. Progent offers guidance for picking service providers, picking appropriate service offerings, and configuring high-availability Internet access. Refer to Internet access solutions.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing a productive telecommuter environment for your Fremont, California organization, call 1-800-993-9400 or visit Contact Progent.

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    Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver centralized management and comprehensive security for your email traffic. The hybrid architecture of ProSight Email Guard combines cloud-based filtering with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. Email Guard's on-premises security gateway device adds a further layer of analysis for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends within your corporate firewall.

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    Progent's Microsoft authorized experts provide three service programs to help medium-size and large businesses create a cost-effective and successful in-house Computer Support Helpdesk. Progent's consulting services include ROI evaluation, process analysis and enhancement, executive reporting, training of in-house staff, and documentation of procedures. Progent's Software Selection and Deployment Support Services help businesses sift through the numerous high-quality Help Desk software packages available and determine which packages might be excessively expensive, miss critical capabilities, or align badly with your company's business goals. Progent also provides short-term staffing for organizations who want to augment their in-house Help Desk team for occasional tasks or to fill in for vacationing or indisposed workers.

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    Progentís Microsoft certified consultants can provide small and medium size companies expert Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that enables the rapid development of enterprise-class business programs that offer your company a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and outside the firewall. In addition to offering expertise, support and problem solving services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information system. Progent can also help you upgrade from earlier editions of SQL Server to Microsoft SQL Server 2005.

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    If your business does not need emergency remote help but you think you will require assistance with your network in the near future, you can save time and expenses and guarantee that the appropriate expertise will be ready when you need it by getting in touch with a Progent sales agent and signing up as a client. For details, phone 800-993-9400 or email information@progent.com.

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    Progent offers the services of an accredited engineer with expertise deploying products from the leading telepresence vendors such as Cisco, Polycom, and LifeSize and can assist you to design, install, upgrade, or maintain a video conferencing solution that preserves your current investment and maximizes the strategic value of your IT system. Progent can also provide the services of infrastructure consultants able to help businesses of any size to create and maintain a network that delivers the speed, reliability, security, and scalability required to accommodate your video conferencing/telepresence environment.

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