Enlarging your at-home workforce may have a major impact on network architecture, security, and corporate processes. Progent has 20 years of experience helping small and mid-size businesses to design, deploy, manage, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Fremont organization to select the appropriate tools and adhere to best practices in creating and maintaining a secure virtual solution for teleworkers that facilitates teamwork and delivers maximum value. Progent can provide services ranging from on demand expertise for helping you over challenging IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent can help Fremont, California organizations to with any facet of creating a high-performing work-at-home ecosystem by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, cybersecurity, data protection solutions, and centralized management.

Network Infrastructure for a Remote Workforce
Setting up the network infrastructure required for an at-home work environment can be particularly complicated if you must accommodate a combination of worker-owned hardware such as desktop computers and notebooks, routers, and wireless APs from an assortment of manufacturers and with a variety of operating systems and firmware levels. Progent's background providing remote help for both legacy and modern IT products in remote office venues allows you to make cost-effective use of your available infrastructure and offers fast access to top-tire consultants for making essential updates. Services offered by Progent to assist your company to create a productive work-at-home ecosystem include:

  • Virtual Private Network connectivity makes it possible to create a safe tunnel for authorized remote workers to use IT assets located at your company data center or in a public cloud. Progent can help you to deploy and manage VPN access between your teleworkers and your various network resources by providing online VPN integration support. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can help your at-home workers to set up Cisco's popular AnyConnect software to provide safe VPN tunneling for a wide selection of devices such as Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products enable a teleworker to view and use a data center computer's desktop. This technology gives IT managers significant control over the computing ecosystem of at-home employees and ensures remote users a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach at-home networks to the Internet and support VPN connections, local wireless connectivity, and firewall services. Progent can provide top-tier online consulting for integrating home routers from all major vendors. See router configuration support from Cisco-certified consultants.
  • Home Wireless networks, often shared by an entire household and visitors, are commonly used by telecommuters to access their Internet router for work. This can create throughput and security problems. Progent can assist you to mitigate these issues by providing services like Aironet configuration consulting, Cisco Meraki WiFi deployment expertise, and Ubiquiti wireless AP integration assistance.
  • Internet access methods affect the performance and availability of connections between at-home workers and the company network. Business-critical applications might demand redundant Internet access in the event the primary connection fails. Progent offers guidance for picking ISPs, selecting appropriate bandwidth and data volume packages, and configuring fault-tolerant Internet access. See Internet access integration services.

Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining a productive telecommuter solution for your Fremont, California business, call 1-800-993-9400 or visit Contact Progent.