Consulting Support Services for BlackBerry Technology
BlackBerry mobile smartphones were at one time among the most popular products for achieving anytime-anywhere access to messaging, calendars, web-based applications, and other critical business data. Progent can provide Fresno, California businesses the services of BlackBerry-qualified experts who can assist organizations to maintain existing BlackBerry deployments or transition efficiently to a modern mobile solution.
As the sophistication of small business networks has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the standard for companies of all sizes, successful integration and support of RIM BlackBerry technology has grown more difficult. To address areas such as security, business continuity, and synchronization of BlackBerry PDAs with diverse email systems and company databases, small organizations frequently turn to external consulting firms who specialize in RIM BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-qualified engineers who can assist small organizations to plan, manage, and repair BlackBerry solutions affordably and efficiently, dispensing with the necessity for an in-house BlackBerry solutions specialist and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, coupled with Progent's efficient online service delivery capabilities, gives small businesses a budget-friendly solution for integrating BlackBerry products productively into their information network.
Progent's experts can help your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft software, set up easy-to-use management tools to enable you to track and control BlackBerry smartphones throughout your company, recommend security policies that are right for your business, develop custom wireless software, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be recovered rapidly and thoroughly.
Technical Support for BlackBerry Enterprise Server (BES)
RIM's high-end solution for administering big groups of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated software allows Microsoft Exchange Server, Lotus, or Groupwise clients to send and receive messages that are encrypted during wireless transit to provide maximum security. BlackBerry Enterprise Server also streamlines a wide variety of vital management tasks that span from smartphone setup and updates to wireless security and fault tolerance.
Progent's BlackBerry-qualified consultants can help you utilize RIM BlackBerry Enterprise Server to do basic tasks like:
- Deploy and manage applications
- Plan device, application, and IT policy updates
- Upgrade BlackBerry smartphone firmware remotely
- Control user and group configurations with BES Server's extensive library of IT policies
Progent's BlackBerry-certified engineers can also help your company to use BlackBerry Enterprise Server to perform important tasks not available with the entry-level BlackBerry Enterprise Server Express. These procedures include:
- Install and support BlackBerry's high-availability infrastructure based on virtual servers
- Deploy BlackBerry smartphones remotely
- Set custom management roles
- Automatically track and report on the overall health of your BlackBerry solution
Expert BlackBerry Consulting and Technical Support Services Offered Remotely from Progent
Progent's certified BlackBerry support specialists are available online to provide expert technical help to businesses in the Fresno area or anywhere in the state of California. Progent's seasoned online technical support experts have helped businesses resolve network problems and reduce IT service expenses in every state in the United States and built a substantial base of satisfied customers. (Refer to Progent's client testimonials.)
Progent can provide remote consulting support for a broad array of technologies related to RIM BlackBerry products such as synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server (BES), and strengthening wireless security. Major BlackBerry certifications earned by Progent's consulting experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform basic technical operations including configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters, modifying user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned experts can also assist your business to resolve a broad range of issues associated with synchronization, device recognition, email reconciliation, web access, mobile connectivity, Instant Messaging, PC application configuration, and BlackBerry Desktop Redirector.
As a leader in providing nationwide remote support for small company networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry technical support expenses at a minimum and, by dealing with problems quickly, optimizes the productivity of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry engineer offers support skills in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone clients on Exchange Server and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry devices and user accounts, archive and manage storage groups, configure permissions, install the Mobile Data System (MDS) and IM, install push and pull access control lists, control Microsoft Exchange data flow, generate, update, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and generate reports based on SNMP results.
Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of environments such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, troubleshoot, and document a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology needs assessment, solution design, deployment planning and execution, performance optimization, design of a high-availability environment, information backup and business recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional objectives and to create a wireless environment that fits within your IT budget and supports your business plans. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to support a BlackBerry Enterprise Server, assist your organization to decide which administration approach and physical components meet your requirements, and evaluate your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart decisions about alternatives for software editions, processors and mass storage, network topology, and application set up.
To maximize network protection, Progent's BlackBerry-certified expert can help your company to select and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-qualified security specialists to run company-wide security assessment and compliance testing and recommend improvements to support your BlackBerry solution.
Contact Progent for Support from a BlackBerry-Certified Consultant
To contact Progent about engineering help for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.