Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry wireless smartphones were once one of the most popular products for maintaining anytime-anywhere connectivity to email, scheduling, web-based programs, and other vital business information. Progent can provide Fresno, California businesses the expertise of BlackBerry-certified experts who can assist organizations to manage existing BlackBerry deployments or transition efficiently to a modern mobile platform.

As the complexity of small business networks has expanded, and as the need for enterprise-class security, dependability, and recoverability has become the standard for organizations regardless of size, successful deployment and maintenance of BlackBerry technology has become more difficult. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging systems and shared databases, small organizations often resort to outside consulting professionals who offer expertise in BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can help small organizations to design, administer, and repair BlackBerry-based environments affordably and efficiently, doing away with the necessity for an in-house BlackBerry solutions expert and lowering the cost and stress of maintaining mobile workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, combined with Progent's proven remote service delivery capabilities, provides small companies an economical alternative for incorporating RIM BlackBerry products seamlessly into their IT system.

Progent's consultants can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, configure streamlined management utilities to help you track and support BlackBerry devices across your company, define security policies that are right for your business, develop custom wireless applications, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be recovered rapidly and safely.

Consulting and Technical Support Services for BlackBerry Enterprise Server
Research in Motion's high-end solution for managing big collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated tool enables Microsoft Exchange, Domino, or Novell GroupWise users to send and receive emails that are encrypted in transit to provide optimum data protection. BlackBerry BES Server also simplifies a broad variety of key administrative tasks ranging from smartphone configuration and upgrades to mobile security and fault tolerance.

RIM BlackBerry Enterprise Server Troubleshooting Help

Progent's BlackBerry-qualified engineers can show you how to utilize BlackBerry BES Server to perform basic jobs like:

  • Deploy and manage applications
  • Schedule smartphone, application, and policy updates
  • Upgrade BlackBerry smartphone software remotely
  • Manage client configurations with BES Server's extensive library of IT policies

Progent's BlackBerry-certified engineers can also help your company to utilize BlackBerry BES Server to implement important tasks not available with the less advanced BlackBerry BES Server Express. These procedures include:

  • Install and manage BES Server's high-availability architecture based on virtual servers
  • Deploy BlackBerry smartphones wirelessly
  • Establish specialized administration roles
  • Automatically track and analyze the integrity of your BlackBerry solution

Professional BlackBerry Consulting Services Offered Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are accessible by phone to provide prompt technical help to companies in the Fresno region or throughout the state of California. Progent's experienced remote technical support team has helped businesses solve network issues and cut support expenses in every state in the country and built a large base of satisfied customers. (Refer to Progent's client testimonials.)

Progent offers online assistance for a wide array of issues related to RIM BlackBerry products including wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server, and improving mobile security. Important BlackBerry credentials earned by Progent's support experts include:

BlackBerry Certified Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Support Specialist can help you to carry out common support functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters and auto-signature, modifying user accounts, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your company email solution. Progent's certified experts can in addition assist you to resolve a wide range of issues concerning synchronization, device detection, messaging reconciliation, web browsing, mobile connectivity, Instant Messaging, desktop software configuration, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote technical assistance for small company IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your wireless technical support costs at a minimum and, by resolving problems promptly, optimizes the output of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry consultant offers expertise in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and delete BlackBerry smartphone users on Exchange and Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System and IM, implement push and pull access control lists, manage Exchange Server data flow, create, update, and apply WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate management reports based on SNMP data.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, install, test, repair, and produce documentation for a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and network requirements analysis, solution architecture, deployment strategy and execution, performance tuning, design of a fault-tolerant architecture, data backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational objectives and to create a mobile wireless system that fits within your IT budget and aligns with your business strategy. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to support a BlackBerry Enterprise Server, help your organization to determine which administration approach and hardware products meet your requirements, and analyze your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about alternatives for software editions, server hardware and mass storage, network architecture, and application configuration.

To maximize network protection, Progent's BlackBerry expert can assist you to select and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-qualified security engineers to run company-wide security assessment and compliance testing and suggest improvements to support your BlackBerry environment.

Call or Email Progent to Get Assistance from a BlackBerry-Qualified Professional
In order to get in touch with Progent about professional help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.