Consulting and Technical Support Services for BlackBerry Environments
BlackBerry mobile PDAs were at one time one of the most popular products for achieving location-independent connectivity to messaging, scheduling, web programs, and other vital business data. Progent offers Fresno, California companies the services of BlackBerry-certified consultants who can help businesses to maintain their BlackBerry environments or transition smoothly to a more popular smartphone solution.
As the complexity of small business networks has expanded, and as the need for enterprise-class security, dependability, and disaster recovery has grown to be the standard for companies of all sizes, successful deployment and support of BlackBerry solutions has grown increasingly challenging. To address areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and company databases, small businesses frequently resort to external support professionals who specialize in BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-qualified consultants who can assist small organizations to design, administer, and repair BlackBerry solutions economically and effectively, doing away with the need for an in-house BlackBerry solutions expert and reducing the cost and hassle of supporting wireless work groups. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, coupled with Progent's efficient online support capabilities, gives small businesses an economical solution for incorporating BlackBerry products productively into their IT system.
Progent's consultants can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and email systems function efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft software, configure easy-to-use management utilities to help you monitor and control BlackBerry smartphones throughout your business, define security policies that make sense for your company, customize mobile applications, and make sure that your IT network architecture is appropriately designed to handle your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.
BlackBerry Enterprise Server Consulting Support
The BlackBerry BES Server offers businesses a centralized and secure mechanism for incorporating BlackBerry wireless devices into their email, groupware, and software application infrastructure. BlackBerry BES Server enables mobile BlackBerry users to connect to Exchange, Lotus, or Groupwise email and to synchronize BlackBerry devices with workstations to achieve data consistency for applications like schedules, contact lists, to-do lists, IM, and custom business programs. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange, mobile workers with BlackBerry smartphones have effortless connectivity with Exchange email as well as to IM-capable applications through Microsoft Office Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-certified engineers can help you plan, configure, and troubleshoot BlackBerry Enterprise Server so that you improve the efficiency of BlackBerry users, streamline the administration of a BlackBerry solution, and lower the cost of maintaining mobile workers.
How Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has earned certifications from RIM in all major facets of BlackBerry technology. Progent's BlackBerry consulting skills range from troubleshooting synchronization problems to designing wireless productivity solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified specialist can show you how to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important tasks such as resolving enterprise activation problems, adding and deleting BlackBerry smartphone clients, setting activation passwords, implementing over-the-air program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore processes.
Progent's BlackBerry engineers can also show you how to operate management software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and using WiFi for activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and help you to define and implement sensible security options.
Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry engineer has support skills in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to add and delete BlackBerry device clients on Microsoft Exchange and Microsoft Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry handhelds and user accounts, back up and manage storage groups, configure permissions, install the Mobile Data System and Instant Messaging, implement access control lists, manage Microsoft Exchange Server data flow, generate, update, and apply WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce reports based on SNMP results.
Progent's BlackBerry consultant can help you with your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, troubleshoot, and produce documentation for a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology requirements analysis, system architecture, deployment strategy and implementation, performance optimization, design of a high-availability architecture, data backup and business recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to design a wireless solution that fits within your IT budget and aligns with your business strategy. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to accommodate a BlackBerry BES Server, assist you to determine which administration approach and hardware products match your needs, and evaluate your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart decisions about alternatives for software versions, processors and storage, network design, and application configuration.
To optimize system security, Progent's BlackBerry expert can help you to select and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-qualified security specialists to perform company-wide security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry solution.
Contact Progent to Get Assistance from a RIM BlackBerry-Certified Specialist
In order to ask Progent about professional help for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.