Consulting and Technical Support Services for BlackBerry Environments
BlackBerry SupportBlackBerry mobile smartphones were once among the most successful products for achieving anytime-anywhere access to messaging, scheduling, web-based applications, and other vital business data. Progent can provide Fresno, California businesses the expertise of BlackBerry-premier professionals who can help businesses to maintain their BlackBerry deployments or transition smoothly to a current smartphone platform.

As the complexity of small company IT technology has increased, and as the demand for enterprise-class protection, dependability, and recoverability has become the norm for companies of any size, successful integration and support of BlackBerry technology has become more challenging. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small businesses frequently turn to external consulting firms who offer expertise in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to plan, administer, and troubleshoot BlackBerry-based environments affordably and effectively, eliminating the requirement for an internal BlackBerry solutions specialist and reducing the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This range of experience, combined with Progent's proven remote service delivery model, provides small businesses an economical alternative for integrating RIM BlackBerry technology productively into their information network.

Progent's experts can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange setup so that your data and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft software, set up easy-to-use management utilities so you can monitor and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, develop custom wireless software, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your scheduled backup procedures in order that it can be restored quickly and thoroughly.

Consulting and Technical Services for BlackBerry BES Server
Research in Motion's high-end solution for administering large groups of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful software allows Microsoft Exchange Server, IBM Lotus Domino, or Groupwise users to transmit and receive emails that stay encrypted in wireless transit to ensure optimum data protection. BES Server also streamlines a wide selection of crucial administrative jobs that span from BlackBerry configuration and updates to mobile security and high availability.

BlackBerry BES Server Configuration Assistance

Progent's BlackBerry-certified consultants can help you utilize BlackBerry Enterprise Server to perform routine jobs such as:

  • Deploy and manage applications
  • Plan device, application, and policy updates
  • Update BlackBerry device firmware remotely
  • Manage user and group configurations with BES Server's vast library of IT policies

Progent's BlackBerry-premier engineers can also help you to utilize BES Server to implement important procedures not supported by the less advanced BlackBerry BES Server Express. These tasks include:

  • Install and manage BES Server's fault-tolerant architecture using VMware
  • Deploy BlackBerry smartphones wirelessly
  • Set custom administration roles
  • Monitor and report on the overall health of your BlackBerry system

Professional RIM BlackBerry Technical Support Services Offered Online from Progent
Progent's authorized RIM BlackBerry support specialists are available remotely to provide prompt technical help to companies in the Fresno area or anywhere in the state of California. Progent's seasoned remote technical support team has helped IT organizations solve computer problems and cut IT service expenses in each state in the country and established a large following of satisfied clients. (Refer to Progent's client testimonials.)

Progent can provide online help for a broad array of technologies associated with RIM BlackBerry products including wireless synchronization, configuration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and improving mobile security. Important RIM BlackBerry credentials earned by Progent's support professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can assist your business to carry out common technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters, editing user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate messaging software. Progent's certified experts can also assist your business to resolve a wide array of issues associated with synchronization, device recognition, messaging consistency, web browsing, wireless connections, Instant Messaging, desktop application installation, and Desktop Redirector.

As a leader in providing nationwide online support for small business IT networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile support expenses low and, by dealing with problems promptly, optimizes the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important tasks including resolving enterprise activation problems, registering and deleting BlackBerry device users, setting activation passwords, configuring over-the-air software loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also help you to operate management tools such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing WiFi for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise system and help you to define and install appropriate security options.

Progent's Microsoft-certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange Server architecture for operating smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent version of Microsoft Exchange Server.

Contact Progent to Get Assistance from a BlackBerry-Qualified Specialist
To contact Progent about professional support for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.