Mobile Consulting
Fresno, California IT Networks BlackBerry Smartphone Support
Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile PDAs were once one of the most successful products for maintaining anytime-anywhere connectivity to email, calendars, web-based programs, and other vital business data. Progent offers Fresno, California companies support from BlackBerry-certified consultants who can assist organizations to maintain their BlackBerry deployments or transition smoothly to a current smartphone platform.
As the sophistication of small company IT technology has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has become the standard for companies of all sizes, effective integration and support of BlackBerry solutions has grown increasingly challenging. To handle areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and shared databases, small organizations often turn to external consulting professionals who specialize in RIM BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-premier engineers who can assist small businesses to design, manage, and troubleshoot BlackBerry-based environments affordably and efficiently, dispensing with the requirement for an in-house BlackBerry solutions expert and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of knowledge, coupled with Progent's efficient online support model, provides small businesses a budget-friendly solution for integrating RIM BlackBerry products productively into their IT network.
Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and messaging systems function optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft software, set up streamlined administration tools to help you track and control BlackBerry smartphones throughout your business, recommend security policies that are right for your business, develop custom wireless applications, and ensure that your network infrastructure is properly configured to handle your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be recovered rapidly and thoroughly.
Consulting Support Services for BlackBerry BES Server
BlackBerry BES Server simplifies management and support of BlackBerry devices, providing a single platform for controlling key jobs such as device installation, upgrades, and retirement while also providing a solid infrastructure for data protection and high availability. BlackBerry Enterprise Server supports transparent communication between Microsoft Exchange Server, Groupwise, or Lotus Domino email platforms and BlackBerry users and supports wireless synchronization.
BES Server includes a variety of security options starting with advanced data encryption of messages sent between a BlackBerry wireless handset and BlackBerry Enterprise Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits great flexibility in adjusting levels of protection to match the specific requirements of your environment. Progent's BlackBerry certified consultants can help your company to choose powerful security features and activate them wirelessly. Samples of these over-the-air configurable security features include:
- Disable a BlackBerry device
- Wipe information from a missing or stolen BlackBerry device
- Disable Bluetooth functionality
- Activate internal protection against malicious attacks
BlackBerry Enterprise Server also offers versatility in determining ways to keep mobile users from installing or running unsecure or unauthorized applications. Progent can help you to choose protective processes like:
- Specify exactly what applications are allowed on the device
- Prevent third-party programs from using persistent storage on the smartphone
- Select which functions external programs can use on the smartphone
- Restrict the types of access external programs running on the smartphone can initialize
- Prevent all external software from being loaded or run on the smartphone
Expert BlackBerry Consulting and Technical Support Services Available Online from Progent
Progent's certified RIM BlackBerry engineers are accessible online to deliver prompt assistance to companies in the Fresno region or throughout the state of California. Progent's seasoned online technical support experts have helped IT organizations resolve computer problems and cut IT service expenses in every state in the country and established a large base of loyal customers. (Refer to Progent's customer testimonials.)
Progent can provide remote consulting support for a broad array of technologies associated with BlackBerry products such as synchronization, configuration with Exchange, setting up BlackBerry BES Server, and strengthening wireless security. Important RIM BlackBerry certifications awarded to Progent's consulting experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out basic support operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, editing user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging software. Progent's seasoned experts can in addition help you to resolve a wide array of problems associated with synchronization, handset detection, email reconciliation, web access, mobile connectivity, IM, desktop software installation, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide online help for small business networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless technical support expenses low and, by solving issues promptly, maximizes the productivity of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry handhelds and user accounts, archive and manage storage groups, apply permissions, set up the MDS and Instant Messaging, implement access control lists, manage Exchange Server data flow, generate, update, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate reports based on SNMP data.
Progent's BlackBerry consultant can support your BlackBerry solution in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, troubleshoot, and document a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and technology needs analysis, solution design, roll-out strategy and execution, performance tuning, configuration of a high-availability architecture, information backup and business recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to design a wireless environment that meets your information technology budget and aligns with your business strategy. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry BES Server, help your organization to determine which administration model and hardware products meet your needs, and analyze your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart decisions about options for software editions, server hardware and storage, network topology, and application configuration.
To optimize system security, Progent's BlackBerry-certified expert can assist your company to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security engineers to perform company-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry solution.
Contact Progent to Get Help from a RIM BlackBerry-Qualified Expert
If you wish to get in touch with Progent about engineering assistance for BlackBerry wireless integration, phone
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An index of content::
Consult Lync Server 2013 and iPhone
Lync Server 2013 and Cisco UC Professional
Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as IP-based and traditional public switched telephone network (PSTN) telephony. Lync 2010 can extend the functionality of Microsoft Exchange Server, SharePoint Server and Office or Office 365 and streamlines management through integration with Active Directory. Lync 2010 can also cut capital and operational costs by eliminating VoIP hardware and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's certified unified communications consultants offer online and on-premises support services to assist you to maintain and repair your existing Lync Server 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also assist you to design and carry out a smooth Skype for Business migration.
SQL Server 2016 Express Support and Setup
SQL Server 2016 OLTP Online Technical Support
Microsoft SQL Server 2016 introduces major improvements in speed, scale, security, high-availability, mobile computing integration, plus integrated business intelligence. Innovations include PolyBase for processing relational and non-relational files simultaneously for data warehousing, Hadoop support, Always Encrypted mode, Mobile Report Publisher, and centralized control over local and cloud resources. Progent's Microsoft-certified consulting team can deliver remote and onsite expertise to help businesses of any size to deploy, administer or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and SCOM.
Check Point Software Blade Security Consulting
Urgent Check Point NGFW Firewalls Technology Consulting
Progent's Check Point Software experts can help you choose and deploy Check Point Software Firewall utilities and appliances based on Check Point's technology to provide an affordable and effective security defense for your business network. Progent can also help you integrate other Check Point technologies such as ZoneAlarm and Check Point Power-1 firewalls with security solutions from other suppliers and provide a central source for on-going network support, administration, training, and consulting expertise.
24x7x365 Infor SyteLine CloudSuite Amazon AWS Integration Professional
Infor SyteLine CloudSuite Customer Portal Engineers
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates over 25 years of experience helping manufacturing, distribution and service organizations to manage supply chains and improve the efficiency of key business processes to get products to market fast and adhere to customer commitments dependably. Progent can provide the skills of an ERP specialist with over two decades of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or onsite consulting that spans from occasional guidance to comprehensive solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, customization, CPQ, web site integration, troubleshooting, ETL, Office 365 integration, disaster recovery planning, and database administration.
Wave 2 Wi-Fi controller Computer Consultants
24x7x365 Wave 2 wireless controller Remote Consulting
Progent's Cisco-certified wireless experts can help you to evaluate the benefits of using Catalyst Wi-Fi controllers to manage Wi-Fi networks of any scale. Progent can assist you to support and troubleshoot your current wireless environment or help you plan and implement an efficient transition from legacy wireless controllers to modern solutions.
Ubiquiti UAP-AC WiFi access point Specialist
Consulting Services Ubiquiti's UniFi XG AP WiFi access points
Progent can provide fast access to the skills of seasoned wireless consultants who can assist you to assess the advantages of Ubiquiti UniFi Wi-Fi APs for your company and help you to design, deploy, manage, and debug your UniFi network. Progent can also carry out a wireless site survey to assist you to choose, configure, and place UniFi wireless access points for your required coverage and throughput.
Firewall Security Computer Security Specialist
VPN Security Cybersecurity Organizations
Progent offers small and medium size companies professional support for Intrusion Protection products and IPsec VPN products from major firewall and Virtual Private Network security companies including WatchGuard, Juniper Networks, and Symantec. Progent can show you how to create a comprehensive security plan and select the right technologies from a variety of suppliers to achieve your security goals while staying within your budget restraints.
Fully Redundant Network Consult
Zero Downtime Branch office Connections Engineer
Progent’s non-stop interoffice connectivity and fault tolerant network connection engineers can help small businesses achieve non-stop Interoffice connectivity via redundant networks with transparent failover. Progent’s Cisco Certified Internetwork Experts can plan and implement high-availability Inter-office connections based on zero-downtime EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connections and automatic fail-over can provide economical non-stop interoffice networking.
After Hours On-site Support Android integration
Android and Office 365 integration Computer Consulting
Progent's seasoned group of IT consultants and subject matter specialists have years of experience providing online and onsite assistance for organizations of all sizes who want to incorporate Android phones and tablets into their information networks so that mobile clients can work together from anywhere. Progent has the breadth of skills to resolve network issues that span multiple manufacturers and that entail a combination of legacy and up-to-date technology. Progent provides affordable online technical support to assist you with any aspect of planning, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional support to assist you to resolve especially challenging technical issues, or Progent can provide comprehensive project management services to help you complete strategic network projects on time and within budget. Progent can help with on-premises, cloud-centric, or hybrid networks and offers expertise with operating systems, apps, management utilities and network infrastructure. Progent also offers customized group or individual training to show you how to manage and use Android phones securely and productively.
Skype for Business and Cisco UC Consultants
Services Skype for Business security
Lync Server 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and public switched telephone network telephony. Lync Server 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint and Office desktop or Office 365 and simplify management via integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP equipment and subscription services, PBX gear, or conventional video conferencing solutions. Progent's certified IM and Presence experts offer remote and onsite support services to assist your company to manage and troubleshoot your existing Lync Server 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also assist you to design and execute a smooth Skype for Business upgrade.
VPN Support and Integration
Cisco RADIUS Security Online Support
Cisco's security and offsite connection technology for small businesses offer a full range of easy-to-administer security products to help protect your local and remote network infrastructure. Cisco's Virtual Private Network product family features switches, firewalls, intrusion detection devices and VPN concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco CCIE and Cisco Certified Network Professional certifications who are able to help your business to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security solutions that align best with your business objectives.
Minnesota Computer Firms
Top Ranked Vermont Computer Network Specialists
Progent’s Technical Response Center (TRC) offers low-cost nationwide after-hours online assistance for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals offer 24x7 telephone help and remote secure network access to isolate and resolve network problems quickly and economically.
Technology Professional ProSight Email Guard Outbound Email Encryption
Engineer ProSight Email Data Loss Protection
Progent's ProSight Email Guard solution uses the technology of top information security vendors to provide centralized management and comprehensive security for your email traffic. The powerful structure of Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a deeper layer of inspection for inbound email. For outbound email, the local security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
Dynamics GP Great Plains Accounting IT Consultant
IT Consulting Microsoft Financial Software
important characteristics of Microsoft Dynamics GP/Great Plains accounting include a modular design that allows you to license only the functionality you need, a standardized foundation built on Microsoft technologies to safeguard your investment and offer a tightly interconnected environment, advanced reporting services that allow you to track all operations, income and spending and sales trends, compatibility with Microsoft Office to speed access to corporate data, the capability to process information from virtually any database or workstation application into Microsoft Dynamics GP, and an open design that makes it easy to develop custom applications. Progent can show you how to configure and maintain a reliable, secure server and communications network to support Microsoft Dynamics GP, and can provide experienced GP/Great Plains support professionals to show you how to convert the advanced features of Microsoft Dynamics GP business accounting software into a productive business management solution.
Engineers ProSight Small Business Private Clouds
ProSight Hosting for Virtual Servers Professionals
Progent's ProSight Virtual hosting services offer small businesses a variety of benefits including reduced capital expenditures, reductions in operational costs, better executive focus, enterprise-class protection, greater availability, and business continuity.
Windows 7 Security Consulting Services
24/7 Windows 7 Upgrade Consult
Progent's certified consultants can help you to pilot
Top Rated Citrix FlexCast Outsourcing
Citrix OpenCloud Access Professionals
For Windows desktop virtualization, Progent can provide the support of a Citrix XenDesktop expert who can help your company to plan a XenDesktop solution that maximizes the strategic value of your information system; configure XenDesktop software with your servers, user computers, and printers; upgrade your existing desktop virtualization software to current versions of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also train your IT staff to follow best practices to manage your XenDesktop solution efficiently.
Emergency Teleworker Endpoint Management Network Engineer
Immediate Remote Workers Endpoint Management Technical Support
Progent can assist small and medium-size companies to configure efficient remote endpoint management and monitoring tools for maintaining endpoint devices used by at-home workers.
ISA 2004 Setup and Support
ISA 2004 Remote Support Services
Progent's Microsoft-certified Forefront Threat Management Server 2010 and ISA Server 2006 consultants can help you to design, deploy, and support a configuration of Forefront TMG or ISA Server 2006 on your network that delivers the firewall protection, speed and ease-of-use that your business needs.
Support Services VPN
VPN Technology Consulting Services
Cisco's security and offsite access technology for small to mid-size companies offer a complete range of manageable protection products to help you safeguard your wired and wireless information system. Cisco's VPN product family includes routers and switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's professional staff of consultants includes experienced specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security technologies that fit most closely with your corporate goals.
CRISC Certified Risk and Information Systems Control Consult
Consult CRISC Risk and Information Systems Control
Progent can provide the guidance of a CRISC-certified risk management consultant to assist your company to design and implement an enterprise risk management strategy based on leading practices identified by CRISC and crafted to align with your company's risk tolerance, business objectives, and budgetary guidelines.
Urgent Microsoft Exchange Remote Technical Support
Microsoft Exchange 2003 Upgrade Online Support Services
Progent's expert support team can help you define and implement an efficient in-place Microsoft Exchange 2003 upgrade strategy that avoids network downtime, reduces long-term service demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multi-server or multi-location migrations, Progent has the background to complete your move quickly and economically. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and consulting offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2003 Server that are best aligned to your business needs.
Juniper SRX650 Router Protect
Juniper SRX650 Router Computer Security Specialist
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Engineers virtual desktop delivery
Citrix XenDesktop Services
For desktop virtualization, Progent can provide the support of a Citrix XenDesktop expert who can assist you to plan a XenDesktop environment that maximizes the business impact of your information network; integrate XenDesktop technology with your physical and virtual servers, user devices, and printers; migrate your older virtual desktop software to the latest versions of XenDesktop; and provide advanced online troubleshooting. Progent can also instruct your network managers to adhere to industry leading practices to maintain your XenDesktop solution effectively.
Online Support Services Android Touchdown
Android and Windows Server integration Configuration
Progent's veteran team of network consultants and subject matter specialists have years of experience delivering remote and on-premises support for organizations of any size who need to integrate Android phones and tablets into their information systems so that users can communicate and collaborate while on the go. Progent has the breadth of know-how to solve network issues that span multiple vendors and that represent a combination of older and up-to-date technology. Progent provides cost-effective online expertise to assist you with any aspect of designing, deploying, managing and troubleshooting your BYOD environment. Progent can deliver as-needed support to help you to resolve particularly stubborn IT issues, or Progent can provide comprehensive project management services to ensure that you finish major IT initiatives on schedule and on budget. Progent can help with local, cloud-based, or hybrid networks and offers expertise with operating systems, applications, management tools and hardware infrastructure. Progent also can provide specialized group or individual training sessions to show you how to manage and operate Android phones and tablets securely and productively.
Building-to-building Wireless Specialist
Consultants Office Wireless
Progent’s wireless engineers can help small organizations plan, select, pilot, deploy and support protected building-to-building wireless bridges that integrate seamlessly into your IT network while offering a degree of security that matches or exceeds wired interfaces. Progent offers expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can help you select and install the wireless connectivity solutions that fit best with your business needs.
MCSE Expert Certified SharePoint 2013 Excel Services Consultant
Consultant SharePoint 2013
Progent has been delivering SharePoint support since the first product was published over a decade ago, and Progent has the scope of technical knowledge to assist organizations of all sizes to plan and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that add substantial business value to your IT investment. Progent's Microsoft-certified consulting team can help you to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration solution; determine if an on-premises, online or hybrid deployment is best suited for your company; and select the most appropriate edition of SharePoint 2013 for your applications. Progent offers full project management support or can assist in individual jobs related to your SharePoint 2013 deployment.
Microsoft Office 2003 Networking Support
Microsoft Office Small Business IT Outsourcing Firms
Progent's pricing model is to charge for phone support and on-premises help by the minute. Consequently, you owe just for delivered support. Progent does not demand a higher rate for after-hours or urgent support, and within California or in areas where Progent provides in-person support, Progent does not bill for travel time except for emergency support where on-site work is less than four hours. Also, Progent imposes no startup fee and asks no retainer for support services delivered during normal business hours. Many support organizations impose substantial minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity eliminates large invoices for fast fixes so you will not be tempted to allow simple problems to fester.
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