Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile PDAs were at one time one of the most popular solutions for achieving anytime-anywhere connectivity to email, scheduling, web programs, and other vital business information. Progent can provide Fresno, California companies the expertise of BlackBerry-certified professionals who can assist businesses to manage existing BlackBerry environments or transition efficiently to a modern smartphone solution.
As the sophistication of small company networks has expanded, and as the need for world-class security, dependability, and disaster recovery has grown to be the norm for organizations regardless of size, successful deployment and maintenance of RIM BlackBerry solutions has grown more challenging. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and company databases, small businesses frequently turn to external support firms who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-premier engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry-based environments economically and efficiently, eliminating the need for an internal BlackBerry technology specialist and reducing the cost and hassle of maintaining mobile workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This range of knowledge, coupled with Progent's efficient remote support model, provides small businesses an economical alternative for integrating RIM BlackBerry technology productively into their information network.
Progent's experts can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft technology, set up easy-to-use administration tools to help you track and support BlackBerry devices across your business, define security policies that are right for your company, customize wireless software, and make sure that your network architecture is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your scheduled backup processes in order that it can be recovered quickly and thoroughly.
Southern Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout Fresno, Tulare, and Kern Counties.
Progent locations in Southern Central Valley
BlackBerry Enterprise Server Consulting and Technical Help
The BlackBerry Enterprise Server (BES) gives businesses a single and secure source for integrating BlackBerry smartphones into their email, groupware, and software application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to connect to Microsoft Exchange Server, Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to achieve data consistency for collaborative programs like calendars, contact lists, tasks, notes, and custom business software. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange, mobile workers with BlackBerry handsets have push-based access to Exchange messages and to IM-enabled software via Microsoft Office Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-certified consultants can help you plan, deploy, and maintain BlackBerry Enterprise Server (BES) so you can maximize the efficiency of BlackBerry clients, streamline the management of a BlackBerry solution, and reduce the cost of maintaining mobile workers.
Expert RIM BlackBerry Technical Support Services Offered Online from Progent
Progent's authorized BlackBerry support specialists are available remotely to deliver expert technical help to businesses in the Fresno area or throughout California. Progent's experienced remote technical support team has helped IT organizations solve computer problems and cut support expenses in every state in the U.S. and built a substantial base of satisfied customers. (See Progent's customer testimonials.)
Progent offers online consulting support for a wide selection of issues associated with BlackBerry products including synchronization, configuration with Exchange Server, managing BlackBerry BES Server, and improving wireless security. Major BlackBerry credentials awarded to Progent's consulting professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform basic support operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters, modifying user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned service professionals can in addition help you to resolve a broad range of problems associated with synchronization, device recognition, messaging consistency, web browsing, mobile connections, Instant Messaging, desktop application installation, and Desktop Redirector.
As a leader in delivering nationwide remote consulting services for small office networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless technical support costs low and, by dealing with problems promptly, optimizes the productivity of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer has expertise in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone clients on Microsoft Exchange Server and Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, back up and maintain storage groups, apply permissions, install the MDS and Instant Messaging, implement push and pull access control lists, control Exchange data flow, create, edit, and assign wireless LAN and VPN configurations, set up SNMP traps, and generate reports to summarize SNMP data.
Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, install, validate, repair, and document a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology needs analysis, system architecture, deployment strategy and execution, performance optimization, design of a fault-tolerant architecture, data backup and business recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to create a wireless environment that fits within your information technology budget and supports your business strategy. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to support a BlackBerry BES Server, help you to decide which management model and physical components match your requirements, and evaluate your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices concerning alternatives for software editions, processors and mass storage, network architecture, and application configuration.
To maximize network protection, Progent's BlackBerry-certified expert can assist you to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security engineers to perform company-wide security assessment and compliance validation and recommend enhancements to support your BlackBerry environment.
Contact Progent to Get Help from a BlackBerry-Certified Professional
To get in touch with Progent about professional assistance for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.