Consulting Support Services for BlackBerry Environments
BlackBerry Support ServicesBlackBerry mobile smartphones were once among the most successful products for achieving anytime-anywhere connectivity to email, calendars, web programs, and other critical business data. Progent offers Fresno, California companies the services of BlackBerry-certified professionals who can assist companies to manage existing BlackBerry environments or migrate efficiently to a more popular smartphone solution.

As the complexity of small business networks has expanded, and as the demand for world-class security, dependability, and recoverability has grown to be the standard for companies of all sizes, effective integration and maintenance of BlackBerry solutions has grown increasingly difficult. To address issues like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and shared databases, small businesses frequently resort to outside support firms who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can assist small organizations to design, administer, and repair BlackBerry-based solutions affordably and efficiently, dispensing with the need for an in-house BlackBerry solutions specialist and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This range of experience, coupled with Progent's efficient remote support model, provides small businesses an affordable solution for incorporating BlackBerry products productively into their business information network.

Progent's consultants can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and email systems operate optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft software, configure easy-to-use management utilities to enable you to track and support BlackBerry smartphones across your company, define security policies that make sense for your company, develop custom wireless applications, and ensure that your network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.

Southern Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout Fresno, Tulare, and Kern Counties.

Onsite IT Consulting
Progent locations in Southern Central Valley

City Address Phone Link
Bakersfield 2005 EYE Street, Suite #6
Bakersfield, CA 93301
United States
(661) 855-4155 Bakersfield Network Support Services
Fresno 1444 Fulton Street
Fresno, CA 93721
United States
(559) 878-5500 Fresno Network Support Services


BlackBerry Enterprise Server (BES) Integration Support
The BlackBerry BES Server offers companies a centralized and safe source for integrating BlackBerry smartphones into their email, groupware, and software application infrastructure. BlackBerry Enterprise Server (BES) enables wireless BlackBerry users to connect to Microsoft Exchange Server, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to achieve up-to-date information for collaborative programs like schedules, contact lists, tasks, IM, and specialized business programs. Due to BlackBerry Enterprise Server support for Exchange Server, users carrying BlackBerry handsets have push-based access to Exchange messages and to IM-aware applications via Microsoft Office Communications Server and Lync Server 2010 integration.

BlackBerry Enterprise Server Help

Progent's BlackBerry-certified engineers can help you plan, configure, and troubleshoot BlackBerry Enterprise Server so you can improve the efficiency of BlackBerry clients, streamline the administration of a BlackBerry environment, and lower the expense of maintaining a mobile workforce.

Professional RIM BlackBerry Technical Support Services Available Online from Progent
Progent's authorized RIM BlackBerry support specialists are accessible online to deliver expert technical help to businesses in the Fresno region or anywhere in California. Progent's experienced online consulting team has helped businesses solve network issues and cut support expenses in each state in the U.S. and built a large base of loyal customers. (Refer to Progent's customer testimonials.)

Progent offers remote assistance for a broad array of technologies associated with RIM BlackBerry software and devices including wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry BES Server, and improving wireless security. Important BlackBerry certifications awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Support Specialist can help you to perform common technical functions such as setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters, modifying user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified experts can also help you to resolve a broad array of problems associated with synchronization, handset detection, messaging reconciliation, web browsing, mobile connectivity, Instant Messaging, workstation software installation, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide online consulting services for small office IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless support expenses at a minimum and, by resolving issues promptly, optimizes the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can show you how to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical procedures including troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone clients, activating passwords, configuring over-the-air software loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry-certified engineers can also assist you to use administration software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing wireless LANs for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES system and help your company to select and implement sensible security configurations.

Progent's certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Microsoft Exchange Server architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry consultant offers expertise in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and remove BlackBerry device users on Exchange and Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, deploy access control lists, control Exchange Server data flow, generate, edit, and assign wireless LAN and VPN configuration sets, set up SNMP traps, and produce reports to summarize SNMP results.

Progent's BlackBerry consultant can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, repair, and produce documentation for a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry technology include business and network needs analysis, solution architecture, deployment strategy and execution, performance tuning, configuration of a fault-tolerant environment, information backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to design a wireless environment that meets your IT budget and supports your business strategy. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to support a BlackBerry BES Server, assist you to determine which management approach and hardware products meet your needs, and evaluate your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices concerning options for software editions, processors and mass storage, network architecture, and application set up.

To maximize network security, Progent's BlackBerry-certified expert can assist you to select and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security engineers to perform company-wide security vulnerability and compliance validation and recommend improvements to support your BlackBerry solution.

Contact Progent for Help from a BlackBerry-Qualified Professional
In order to contact Progent about engineering assistance for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.



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