Consulting Support Services for BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry wireless smartphones were once among the most popular products for achieving anytime-anywhere connectivity to email, scheduling, web-based programs, and other critical business information. Progent offers Fresno, California businesses the services of BlackBerry-certified experts who can help companies to maintain their BlackBerry environments or transition smoothly to a current smartphone platform.

As the sophistication of small business IT technology has increased, and as the need for world-class security, dependability, and disaster recovery has become the norm for organizations regardless of size, successful deployment and support of BlackBerry solutions has become more difficult. To deal with issues such as security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and company databases, small organizations often resort to external support professionals who specialize in RIM BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry environments economically and effectively, dispensing with the requirement for an internal BlackBerry technology specialist and lowering the expense and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of knowledge, combined with Progent's proven remote support capabilities, provides small companies a budget-friendly alternative for integrating BlackBerry products productively into their business information system.

Progent's experts can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and messaging systems function optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft technology, configure streamlined administration tools to enable you to track and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, develop custom mobile software, and make sure that your network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered quickly and safely.

Southern Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout Fresno, Tulare, and Kern Counties.

Onsite IT Consulting
Progent locations in Southern Central Valley

City Address Phone Link
Bakersfield 2005 EYE Street, Suite #6
Bakersfield, CA 93301
United States
(661) 855-4155 Bakersfield Network Support Services
Fresno 1444 Fulton Street
Fresno, CA 93721
United States
(559) 878-5500 Fresno Network Support Services


BlackBerry Enterprise Server (BES) Integration Services
The BlackBerry Enterprise Server (BES) gives businesses a single and safe source for integrating BlackBerry smartphones into their messaging, groupware, and application infrastructure. BlackBerry Enterprise Server allows mobile BlackBerry clients to access Exchange, Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with PC desktops to achieve up-to-date information for collaborative programs such a schedules, address books, to-do lists, instant messaging, and specialized business software. Due to BlackBerry Enterprise Server support for Microsoft Exchange Server, mobile workers with BlackBerry smartphones have effortless connectivity with Exchange messages as well as to IM-enabled software via Microsoft Office Live Communications Server and Microsoft Lync Server integration.

BlackBerry BES Server Support

Progent's BlackBerry-certified engineers can assist you to plan, configure, and support BlackBerry Enterprise Server so you can improve the productivity of BlackBerry users, simplify the management of a BlackBerry environment, and lower the expense of supporting mobile workers.

How Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has been awarded certifications from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry support skills span areas from troubleshooting synchronization issues to designing wireless productivity solutions based on BlackBerry BES Server. These BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified specialist can show you how to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures such as resolving enterprise activation problems, registering and removing BlackBerry device clients, activating passwords, implementing wireless software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry consultants can also show you how to operate management software like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can explain the role of operational policies in the BlackBerry BES system and assist your company to select and install sensible security configurations.

Progent's Microsoft-certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry consultant has support skills in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone users on Microsoft Exchange and Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement access control lists, control Microsoft Exchange Server data flow, generate, update, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate reports to summarize SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of settings such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, repair, and document a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry include business and technology needs analysis, solution architecture, roll-out planning and implementation, performance tuning, configuration of a high-availability architecture, information backup and disaster recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to create a wireless environment that meets your information technology budget and supports your business strategy. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry Enterprise Server, assist you to determine which management approach and hardware products match your needs, and evaluate your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed decisions concerning options for software editions, server hardware and storage, network architecture, and application configuration.

To optimize network security, Progent's BlackBerry-certified expert can assist your company to choose and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security engineers to perform network-wide security assessment and compliance validation and recommend improvements to support your BlackBerry environment.

Contact Progent to Get Help from a RIM BlackBerry-Certified Expert
To get in touch with Progent about engineering support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or refer to Contact Progent.



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    Microsoft Exchange 2013 incorporates significant improvements to the capabilities of Microsoft Exchange Server 2010 and delivers important new features as well as a revamped architecture. These enhancements affect key areas like ease of administration, availability, compliance, operational costs, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you evaluate the potential business benefits of upgrading to Exchange 2013, design an efficient test and deployment plan, and educate your IT team to maintain your Exchange Server 2013 solution. Progent can also provide ongoing online support and management services for Exchange Server 2013.

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    Progent's Cisco-authorized IT experts can show you how to build an economical, 24x7 Internet connection architecture that can deliver 24x7 Internet access through a wide array of fault tolerant Internet access technologies including fault tolerant BGP, transparent fail-over, and multiple Internet Service Providers. Progent offers CCIE professionals to help you apply the most current technology for 24x7 Internet access to build an economical, completely redundant Internet interface with automatic failover and other capabilities to create non-stop Internet connections.

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    Progent's Microsoft consultants can help you to evaluate the value of Microsoft Lync Server 2010 for your business and can help you to plan and carry out a rollout of Microsoft Lync Server 2010 that unifies the administration of IM and Presence and increases the output of your office employees, telecommuters, and mobile workforce. Progent's consultant's can in addition help your company to perform an efficient migration to Lync Server 2010 from Microsoft Office Communications Server or Microsoft Live Communications Server, interface Lync Server with Microsoft Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how you can use Microsoft Lync Server to enhance the team-computing functions of Microsoft Office programs, and offer online seminars and ongoing support for Microsoft Lync and other Microsoft technologies.

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