For businesses of all sizes in Fresno California, Progent offers convenient, quick, and affordable contact with Cisco CCIE-Certified engineers. CCIEs are world-class network experts who achieve this elite recognition by completing rigorous testing overseen by Cisco. CCIEs can tackle the most complex problems associated with network interfacing, troubleshooting, and optimization. Progentís CCIE-qualified professionals operate closely with Cisco's internal staff in analyzing anomalies with Cisco IOS or NX-OS software and developing temporary alternatives or obtaining program patches to fix problems. A Cisco CCIE has the experience to detect the origin of network problems stemming from network appliances or software.

Progent can provide fast and affordable online access to a CCIE specialist so that your company has the opportunity to receive timely help for complex network issues that are affecting business productivity but are outside the scope of your local IT support resources. Progent's CCIE-Certified consultants can access your network via state-of-the-art remote support utilities in order to perform rapid and economical analysis and resolution of critical network issues.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big enterprises or national ISPs, and so their skills are not easily accessible to smaller businesses. Progent is one of the few consulting organizations that makes CCIEs accessible to assist small and mid-size companies. In addition, Progent can provide quick contact with a CCIE by telephone so you can get timely help for urgent network issues that are hurting worker productivity. To find out how to talk to a Progent CCIE for immediate help with your network, go to online network assistance.

Southern Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout Fresno, Tulare, and Kern Counties.

Onsite IT Consulting
Progent locations in Southern Central Valley

City Address Phone Link
Bakersfield 2005 EYE Street, Suite #6
Bakersfield, CA 93301
661-855-4155 Bakersfield Network Support Services
Fresno 1444 Fulton Street
Fresno, CA 93721
559-878-5500 Fresno Network Support Services


Progent maintains one of the largest teams of Cisco-certified CCIE consultants of any independent support company in the United States. As a result, Progent offers world-class skill in finding network infrastructure solutions focused on Cisco products. Because Progent is also a Microsoft Certified Partner and provides professional application help for a wide range of popular applications, Progent can deliver end-to-end IT solutions that maximize the business value of your network.

CCIEs are an excellent value because their depth of expertise enables them to fix the most complex problems rapidly. In most scenarios, less qualified engineers can burn up hours or even days wrestling with a task that a certified CCIE can solve in just a few minutes. Most Progent CCIEs are not only expert at Cisco products, but have a variety of advanced industry certifications including Microsoft Certified Systems Engineer (MCSE), and an important network security credential such as CISSP or CISA. This permits Progent to offer comprehensive solutions that address a broad array of technologies without requiring needless expenses and delays managing multiple specialists.

In order to find out more information concerning Progent's online and on-premises support services for Cisco network infrastructure, select a topic:

  • Introduction to Progent's Cisco Support
  • Fast and Affordable Remote Assistance from a Cisco CCIE Network Engineer
  • Cisco Firepower Series Firewalls: Integration and Management Support
  • ASA 5500-X Firewalls with Firepower: Setup and Management Services
  • ASA 5500 Firewalls Integration Support
  • Cisco PIX Series Firewall Upgrade. Migration Help
  • Cisco Routers Configuration and Troubleshooting Expertise
  • Cisco Wireless Engineering Services
  • Cisco Aironet Wireless APs Engineering Services
  • Cisco Small Business WiFi APs Consulting Expertise
  • Cisco WiFi Controllers Integration Consulting
  • Cisco Meraki Wireless Access Points Engineering Expertise
  • Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Configuration and Troubleshooting
  • Cisco VoIP Phones and IP Video Phones Consulting Services and Cisco Wireless VoIP Phone Integration
  • Cisco Jabber and Management Expertise
  • Cisco Catalyst Switches Consulting and Support Expertise
  • Cisco Nexus Switches Configuration and Maintenance Services
  • Cisco Meraki MS Switches Consulting and Support Services
  • Cisco Security and VPN Integration Services
  • SIP and CUBE Infrastructure Solutions: SIP PSTN Trunks and CUBE Integration Consulting
  • Design and Support for Cisco-based Datacenters and Colocation Centers
  • Network Optimization Expertise for Service Providers
  • Streamlined Management Solutions for Cisco Environments
  • NetApp and Cisco Cloud Platform Consulting Services Other Consulting Services Offered by Progent
    Progent also offers a broad selection of IT consulting services in critical practice areas to help companies to turn Cisco infrastructure technology into a cohesive IT system that delivers competitive value. A few of the services available from Progent's subject matter experts include project management expertise, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager application continuity planning, VMware NSX virtual network architecture and management, Windows Server 2019 migration consulting, Windows 2016 hybrid cloud/on-premises solutions, Windows Hyper-V deployment, business continuity planning, Windows Server 2012 R2 support, security compliance assessment, DBA and database development expertise, and part-time Chief Information Officer consulting services.

    Progent can also assist your company you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that include local and cloud-based infrastructure and that use Cisco technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration consulting.)

    By providing a convenient centralized resource for network generalists and specialists, Progent is able to deliver timely, cost-effective, and comprehensive information technology solutions that meet the special needs of companies in Fresno California.



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    Database Applications Consultant

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    Windows 7 64-bit Upgrade Troubleshooting

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    Remote Technical Support Mission Critical IT Applications

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    24/7 Support ISA 2004 Enterprise Edition Server

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    SQL Server Setup and Support

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    Windows and UNIX Professionals

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  • Microsoft Windows Server 2016 Specialists
    Computer Engineer Windows 2003 Server

    The sophistication and connectivity requirements of Microsoft Windows Servers calls for a network consulting team with practical expertise and in-depth familiarity with designing and integrating cohesive, comprehensive business technology systems. The background of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your strategic goals. Progentís consulting services can assist you with planning, installing, managing, and supporting Windows Server solutions that maximize the business value of your computer system. Progentís consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other clients.

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  • Skype for Business video conferencing Engineers
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    Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both IP-based and PSTN telephony. Lync 2010 can extend the capability of Microsoft Exchange, SharePoint and Office or Office 365 and streamlines administration through integration with Active Directory. Lync can also reduce expenses by doing away with Voice-over-IP hardware and subscription services, PBX systems, or legacy video conferencing technology. Progent's certified unified communications experts offer remote and onsite support services to help your company to maintain and repair your existing Lync Server 2010 environment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also help your organization to plan and execute a smooth Skype for Business migration.

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    Progent can provide the expertise of Microsoft-certified engineers as well as experienced software developers, database administrators, project management experts, Cisco-certified network architects, business continuity planning specialists, and certified security professionals to help your business to evaluate the likely advantages of Microsoft SQL Server 2012 for your organization, install test environments at your site or at Progent's lab, plan and execute out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS solutions, and configure a cost-effective and secure network infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.

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  • Top Windows Server Update Services Specialist
    WSUS Technology Professional

    Microsoft Windows Server Update Services allows information technology administrators to deploy and monitor the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft SUS, network support personnel can fully and easily manage the distribution of updates that are published through Microsoft Update to servers and desktops in a company. Progent can help you with complex details of the initial setup of Microsoft WSUS such as designing the Microsoft Windows Server Update Services deployment, configuring client's workstations, establishing the Group Policy parameters, and making sure your Microsoft Windows Server Update Services GPO is associated with an Active Directory container that makes sense for your network environment.

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    Progent's Exchange Server Hosting Support Services provide a world-class data center that features redundant electrical and environmental control systems, 24x7 staffed security and operations center, and fault-tolerant access to tier-1 Internet service companies. Hosted Microsoft Exchange servers are set up as virtualized servers for fault tolerance, smooth scalability, and rapid restoration. Progent's services include integration with your business network, connectivity with handheld computing products, automated tracking of efficiency and network security, spam and virus filtering, patch and service pack control, Help Desk Call Center services, daily data backup, and comprehensive email administration services.

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  • Professionals macOS Troubleshooting
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    Progent offers nationwide online technical support and troubleshooting services for companies who operate macOS and OS X environments or whose information systems feature a mix of Apple Mac and Microsoft products. Progent's engineers offer Mac users a range of IT services including desktop support, migration to the current edition of macOS from earlier versions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help your business with Apple iPhone and Apple iPad synchronization and troubleshooting, or moving to iCloud services. Remote IT help offers maximum return for your IT dollar by preserving user productivity and shortening the hours billed for computer analysis and repair. Advanced remote access technology and skilled service specialists and engineers allow Progent to handle the majority of network issues without squandering time and money by traveling to your location. In most of cases your network issues can be dealt with by telephone or via a combination of telephone support and remote network analysis. Progent can offer the services of Cisco CCIE network experts and CISA premier security specialists to assist with the most challenging system problems.

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  • Microsoft Consulting Best Practices Migration Consultant
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    Progentís staff of Microsoft and Cisco Premier Certified experts average more than a decade of real-world professional experience, in the trenches of network support, executing a wide range of IT projects for a large mix of clients. Every Progent consultant shares a proven set of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its consulting team. This ensures that you get not only world-class IT help, but also a support engineer with proven approaches for applying technical knowledge to repair actual IT problems efficiently.

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  • Consultants Exchange 2013 Unified communications
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    Exchange Server 2013 incorporates significant improvements to the capabilities of Exchange 2010 and introduces powerful innovations as well as a redesigned structure. These improvements affect key facets of IT such as ease of administration, high availability (HA), security, cost of ownership, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the possible business benefits of migrating to Exchange Server 2013, create an efficient test and rollout strategy, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent also offers ongoing online consulting and management for Microsoft Exchange Server 2013.

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    Progent can assist you in any and all phases of your migration to Microsoft Exchange 2016 including planning high availability system topology for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your VMs, databases and logs; setting up hardware load balancing for fault-tolerant CAS services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; providing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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  • Windows 7 Backup and Restore Support and Help
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    Progent's certified engineers can provide offsite and on-premises support expertise to assist your company to administer, support, and troubleshoot computers powered by Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, network security, backup and restore, online access, mobile device management, wireless configuration, and 24x7 network monitoring.

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    Progent can provide affordable online support to help companies to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3, and Glacier. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, system design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security.

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    Progent's certified wireless experts can help your organization to evaluate the advantages of using Cisco Wi-Fi controllers to manage Wi-Fi deployments of any scale. Progent can assist you to maintain and troubleshoot your current wireless environment or help you design and implement a smooth transition from outdated wireless controllers to modern solutions.

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    When conducting IT projects for corporate customers, Progent follows a structured approach driven by specified milestones in order to achieve financial, timing and engineering goals while reducing business disruption. Progent's Enterprise Services Methodology follows accepted project management procedures based on the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, test models, design adjustments, and professional implementation. All phases are recorded to make available a detailed summary of IT services delivered and to assist in ongoing system support.

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    Progent's Microsoft-certified professionals can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot systems and rollout plans, tune your infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT support, team, create an enterprise-wide security plan, streamline IT management, help with creating applications, and generate and validate a DR/BC plan.

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    Progent's Microsoft Office Word and Office 365 Word experts offer a wide range of economical remote consulting services to help you to manage your legacy Microsoft Office Word solution or help you to migrate to a current version of Office Word. Support offered by Progent's experts include VBA software development, identifying and fixing compatibility issues between different versions of Word, interfacing Office Word with other Microsoft Office applications such as Office Excel and Outlook or with 3rd-party data sources and add-ons,network enhancements for dependable. reliable cloud connectivity, security and compliance support, smart phone and tablet integration, and online training tailored for your special requirements.

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  • Technology Consulting Services Apple OS X and macOS
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    Progent's consultants offer Mac users a range of services including workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server expertise, network protection services, and custom training. Progent can help businesses to migrate to macOS from Mac OS X or other earlier editions of Mac OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent can also assist your business with Apple iPhone integration and Apple iPad synchronization, or migrating to Apple's iCloud services. For computer networks based exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of designing, configuring and maintaining a network infrastructure that is available, secure, efficient and able to achieve your organization's business goals.

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