In addition to providing fast contact with high-level IT professionals and subject matter experts to assist Fresno, California organizations to resolve discrete technical issues or longer-term initiatives, Progent can provide temporary supplemental staffing to deliver more generalized assistance like PC help, network management, and Help Desk services. Temporary staffing makes it possible for businesses to deal with planned or unexpected surges in demand for network personnel, which may result from situations such as mergers and acquisitions, data center moves, platform migration, business process changes like telecommuting, disaster response, seasonal variations, or regulatory changes. Short-term staffing can also fill voids resulting from the absence of in-house IT personnel because of scheduled vacations, health issues, resignation, or other reasons.
Advantages of Progent's Temporary IT Staffing Services
Progent's short-term supplemental staffing services give businesses the versatility to respond to surges in demand for network services without being saddled with the expense and hassle associated with vetting and recruiting appropriate IT personnel and without the risk of adding to your in-house head count.
Important features of Progent's short-term staff augmentation services include:
Progent's Shared Help Desk Program
- Fast availability of seasoned IT pros
- Easy engagement, cessation, and re-engagement of services
- Transparent augmentation of your full-time network support team
- Full documentation of services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved fast
- Strong working relationship with a world-class, full-service source for network support
Progent's co-managed Help Desk Call Center service is a specialized flexible staff expansion alternative that allows IT organizations to share the work of Call Center support transparently between their internal network staff and Progent's nationwide team of IT support experts. Working as a seamless supplement of your full-time Help Desk, Progent's co-managed Help Desk service is a collaborative support alternative powered by the leading group professional services (PSA) platform for managing, service requests, generating tickets, assigning ownership, monitoring progress, and producing documentation.
Why Choose Progent?
Progent has two decades of background delivering online and on-premises network expertise for businesses throughout the United States. Progentís engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's cybersecurity experts have earned advanced certifications including CISSP, CISA, and GIAC. Find out more about Progent's industry certifications.
Progent's Practice Areas for Fresno, California Companies
Progent's seasoned roster of certified consultants offers Fresno, California businesses a broad array of remote consulting and troubleshooting expertise. Practice areas covered under Progent's consulting program for network service organizations include:
Contact Progent for Temporary IT Staffing for Fresno, California Organizations
To find out more about Progent's short-term staff augmentation services for Fresno, California businesses, call 800-993-9400 or visit Contact Progent.