Besides providing rapid access to top-tier network consultants and subject matter experts to assist Fresno, California organizations with specific IT issues or strategic projects, Progent can provide short-term supplemental staffing to deliver more broadly defined services such as PC help, network management, and Help Desk call center response. Temporary staffing can help organizations to deal with planned or surprise surges in demand for network personnel, which may be caused by situations like company mergers, data center relocation, platform migration, business process changes like work-from-home, disaster response, seasonal variations, or new regulations. Temporary supplemental staffing can also cover voids left by the absence of in-house staff members because of scheduled vacations, health issues, resignation, or other reasons.

Advantages of Progent's Temporary Staffing Program
Progent's temporary staffing services offer organizations the flexibility to respond to surges in requirements for network personnel without being saddled with the costs and hassle that come with vetting and hiring professional technical help and without the burden of increasing your in-house staff size.

Important aspects of Progent's short-term staff augmentation services include:

  • Fast access to seasoned IT professionals
  • Easy engagement, cessation, and re-engagement of services
  • Transparent extension of your full-time network support staff
  • Comprehensive documentation of services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled promptly
  • Close working relationship with a world-class, full-spectrum source for IT expertise
Progent's Shared Help Desk Call Center Program
Progent's co-managed Help Desk Call Center service is a proven on-going staff augmentation option that allows IT organizations to share the responsibilities of Help Desk Call Center support seamlessly between their in-house IT staff and Progent's nationwide pool of IT support specialists. Working as a transparent extension of your full-time Call Center, Progent's shared Help Desk service is a collaborative service solution powered by the leading shared PSA tool for streamlining, service requests, generating tickets, assigning ownership, monitoring progress, and producing documentation.

Why Choose Progent?
Progent has two decades of experience providing remote and on-premises IT expertise for businesses throughout the United States. Progent's engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's cybersecurity experts have earned top certifications including ISSAP, CISA, and CRISC. Find out more about Progent's industry certifications.

Progent's Practice Areas for Fresno, California Organizations
Progent's seasoned roster of certified consultants can provide Fresno, California organizations a wide range of remote technical guidance and debugging expertise. Practice areas offered under Progent's reseller program for network service firms include:

Contact Progent for Temporary Staffing Services for Fresno, California Companies
To learn more details about Progent's short-term supplemental staffing services for Fresno, California businesses, call 800-993-9400 or visit Contact Progent.