Besides providing rapid contact with top-tier IT consultants and subject matter experts to assist Fresno, California companies with specific technical issues or strategic initiatives, Progent offers short-term staff augmentation to deliver more generalized services such as PC support, IT administration, and Help Desk call center response. Temporary staffing makes it possible for businesses to deal with anticipated or unexpected peaks in demand for IT personnel, which may result from scenarios such as mergers and acquisitions, data center moves, platform migration, paradigm shifts like telecommuting, disaster response, seasonal variations, or regulatory changes. Temporary supplemental staffing can also cover voids resulting from the absence of in-house IT personnel due to vacations, health issues, resignation, or other reasons.
Benefits of Progent's Short-Term IT Staffing Program
Progent's short-term supplemental staffing services give businesses the ability to react to increases in requirements for IT services without dealing with the costs and hassle that come with reviewing and hiring professional technical personnel and without the burden of increasing your full-time head count.
Key aspects of Progent's temporary supplemental staffing services include:
Progent's Co-managed Center Program
- Rapid access to reliable network pros
- Easy initiation, termination, and re-engagement of services
- Seamless augmentation of your in-house network support team
- Comprehensive documentation of services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled fast
- Close relationship with a world-class, full-spectrum source for network expertise
Progent's shared Help Desk Call Center service is a proven flexible staff expansion alternative that enables IT organizations to share the work of Help Desk Call Center support transparently between their full-time network staff and Progent's nationwide team of IT support specialists. Working as a transparent supplement of your full-time Call Center, Progent's shared Help Desk Call Center service is a joint service alternative based on by the industry's leading shared professional services (PSA) tool for streamlining, service requests, ticketing, assigning responsibility, monitoring progress, and producing documentation.
Why Choose Progent?
Progent has two decades of background delivering remote and on-premises IT services for businesses of all sizes throughout the United States. Progentís IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's cybersecurity consultants hold top certifications including CISSP, CISA, and CRISC. Learn more about Progent's certifications.
Progent's Areas of Expertise for Fresno, California Businesses
Progent's nationwide roster of certified engineers can provide Fresno, California organizations a wide array of remote technical guidance and troubleshooting expertise. Practice areas covered under Progent's consulting program for network service organizations include:
Contact Progent for Temporary Staffing Services for Fresno, California Organizations
To find out more about Progent's short-term staff augmentation services for Fresno, California companies, call 800-993-9400 or visit Contact Progent.