In addition to providing fast access to high-level IT professionals and subject matter experts to help Fresno, California companies with discrete IT issues or longer-term initiatives, Progent offers temporary staff augmentation to deal with more generalized assistance such as desktop help, network administration, and Help Desk response. On-demand staffing makes it possible for organizations to deal with anticipated or unplanned surges in the need for network services, which may result from scenarios such as mergers and acquisitions, data center relocation, platform upgrades, business process changes like telecommuting, disaster recovery, seasonal variations, or new compliance requirements. Short-term IT staff augmentation can also cover voids left by the loss of full-time staff members because of scheduled vacations, illness, termination, etc.

Advantages of Progent's Temporary IT Staffing Services
Progent's short-term staffing services give businesses the ability to react to surges in demand for network personnel without dealing with the expense and delays associated with reviewing and hiring reliable IT help and without the burden of adding to your permanent staff size.

Key features of Progent's short-term staff augmentation services include:

  • Fast availability of proven network professionals
  • Easy engagement, cessation, and resumption of services
  • Seamless extension of your full-time network support staff
  • Comprehensive documentation of services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled promptly
  • Close working relationship with a world-class, full-service resource for network expertise
Progent's Shared Help Desk Program
Progent's shared Call Center service is a proven on-going staff expansion option that enables IT groups to divide the responsibilities of Help Desk support seamlessly between their in-house IT staff and Progent's extensive pool of technical support experts. Acting as a transparent supplement of your in-house Help Desk, Progent's co-managed Help Desk Call Center program is a joint service solution based on by the industry's leading group professional services platform for streamlining, service calls, generating tickets, assigning ownership, tracking responses, and producing documentation.

Why Choose Progent?
Progent has two decades of experience providing remote and on-premises network services for businesses across the United States. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's security and compliance experts have earned advanced certifications including ISSAP, CISM, and CRISC. Find out more details about Progent's industry certifications.

Progent's Areas of Expertise for Fresno, California Businesses
Progent's veteran team of certified consultants and technical experts can provide Fresno, California companies a broad range of online technical guidance and troubleshooting services. Areas of expertise covered under Progent's consulting program for network service providers include:

Contact Progent for Short-Term Staff Augmentation for Fresno, California Companies
To learn more details about Progent's short-term staff augmentation services for Fresno, California businesses, call 800-993-9400 or visit Contact Progent.