Enlarging your telecommuter workforce can have a significant impact on IT architecture, security/compliance, and company processes. Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Fresno company to select the right technologies and follow best practices in building and maintaining a safe virtual ecosystem for teleworkers that facilitates collaboration and returns maximum value. Progent offers support services ranging from as-needed guidance for helping you past occasional IT bottlenecks to full project management to help you successfully complete mission-critical tasks.

Progent can assist Fresno, California companies to succeed with any aspect of building a high-performing work-from-home environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk services, security and compliance, backup/restore solutions, and unified management.

Security and Compliance for Teleworkers
At-home workers typically use their personal devices and often work in an unsecured physical space. This situation multiplies their vulnerability to cyber attacks and calls for careful configuration of firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, intensive end-user education, and the development of security policies built on best practices. Progent's veteran roster of IT security support experts can help your business to plan, configure and maintain a compliant cybersecurity solution that guards critical IT assets in networks that include at-home workers.

Firewall Integration Services for At-Home WorkersFirewalls allow you to build a network environment that can be safely utilized by local users and by at-home workers, mobile employees, suppliers, customers, and other stakeholders. Modern firewall devices permit you to configure and control different access rights to different groups of users and to expand your IT network and adjust your security profile as your company evolves and as cyber threats become increasingly sophisticated. Progent supports both new and legacy security appliances from all leading manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To find out more about Progent's firewall configuration expertise, visit firewall integration and support expertise.

Remote Endpoint Monitoring and Management Services for TeleworkersOnline Endpoint Monitoring makes it possible to track the disparate computers used by at-home workers and either block or spot and mitigate the latest cyber attacks like ransomware. With ProSight Active Security Monitoring services, a small-footprint agent is installed on every protected endpoint, watching all activity and using advanced behavioral threat analysis from SentinelOne to identify zero-day attacks on arrival. When an attack is discovered, ProSight ASM immediately disconnects the infected endpoint from the network to contain the threat. Because the ProSight Active Security Monitoring software agent is self-contained, endpoints stay secure even if they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. To learn more about ProSight ASM, see remote endpoint monitoring for remote workers.

Two-factor Authentication (2FA) Services for TelecommutersProgent's Duo authentication Service Plans utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation with Apple iOS, Android, and other out-of-band devices. Using 2FA, when you sign into a protected application and give your password you are requested to verify your identity on a unit that only you have and that is accessed using a different ("out-of-band") network channel. A wide range of devices can be used as this second form of ID validation including a smartphone or watch, a hardware token, a landline phone, etc. You may designate multiple verification devices. For details about Duo two-factor identity validation services, go to Duo MFA two-factor authentication (2FA) services for remote workers.

Security Audit Services for At-Home WorkersSecurity Audits can evaluate the vulnerability of your information system to all types of outside and internal security attacks for a network that incorporates an at-home workforce. Progent can run online, automated cybersecurity inventory scanning for quickly and economically uncovering a wide variety of security holes that can be surfaced via the Internet. Progent's endpoint security audit consulting services, which can be provided by data security professionals with advanced credentials such as CISA, ISSAP, and GIAC, can assist your business to audit your procedures and policies and assess your IT infrastructure to allow you to design the highest level of protection for your at-home workers.

NodeZero Pen Testing for At-Home WorkersHorizon3.ai's NodeZero Penetration Testing Platform is a breakthrough penetration test (pentest) product family that supports automated threat assessment of your at-home connectivity solution and your internal and perimeter networks so you can identify, prioritize, remediate, and verify cybersecurity vulnerabilities before threat actors can exploit them. Progent's pentest experts can assist you to deploy NodeZero to carry out thorough penetration tests of your network perimeter and your internal network so you can determine your present security posture. Progent can also assist you to strengthen your network security and can assist you to design and deploy a unified cybersecurity ecosystem that simplifies management and provides optimum cyber defense for on-premises, cloud-based, remote, and perimeter IT assets. To learn additional details about Progent's threat assessment solutions based on on NodeZero's pentest platform, see Consulting Support for NodeZero's Pentest Platform.

Download White Paper: Protecting a Work-From-Home (WFH) Network
To view or download a white paper describing critical things to focus on for protecting a network that incorporates telecommuters, click:
Securing a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Fresno, California business, phone 1-800-993-9400 or visit Contact Progent.