Expanding your telecommuter workforce can have a significant impact on IT infrastructure, cybersecurity, and corporate processes. Progent has 20 years of background helping businesses of all sizes to plan, deploy, administer, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Fresno company to select the right tools and follow leading practices in creating and maintaining a safe virtual solution for teleworkers that promotes collaboration and delivers maximum value. Progent can provide support services ranging from on demand expertise for helping you past occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can help Fresno, California companies to with any facet of building a high-performing work-from-home environment by delivering network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, cybersecurity, data protection solutions, and streamlined management.

Cybersecurity for At-Home Workers
Telecommuters often run their own computers and work in a physically unsecured environment. This worsens their vulnerability to cyber attacks and demands judicious deployment of firewalls, remote endpoint monitoring, and the creation of policies in compliance with leading practices. Progent's seasoned team of certified data security experts can help your organization to plan, deploy and administer a compliant security environment that protects critical data in IT networks that include teleworkers.

  • Firewalls allow you to create a network environment that can be safely utilized by on-premises users as well as by an at-home workforce, mobile users, vendors, clients, and the public. Next-generation firewall appliances permit you to configure and manage different access rights to various classes of users and to expand your IT network and adjust your security profile as your business evolves and as cyber threats become increasingly complex. Progent works with both current and legacy firewall appliances from all major vendors including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall configuration services, refer to firewall integration and support services.
  • Online Endpoint Security Monitoring makes it easy to track the disparate computers utilized by telecommuters and either reject or identify and respond to modern threats such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight agent is put on every protected endpoint, watching all activity and utilizing state-of-the-art AI technology to identify zero-day threats before they can spread. When an attack is discovered, ProSight ASM instantly disconnects the infected device from the network to contain the threat. Since the ProSight Active Security Monitoring agent is self-contained, endpoint devices stay secure even when they are not connected to the Internet. To find out more about ProSight Active Security Monitoring, see remote endpoint security monitoring for remote workers.
  • Security Audits can evaluate the vulnerability of your information system to all classes of external and internal security attacks for a network that incorporates at-home workers. Progent can deploy remote, automated cybersecurity analysis scanning for rapidly and affordably uncovering a broad range of security holes that can be surfaced via the Internet. Progent's endpoint security audit experts, which can be provided by security experts with top credentials including CISA, ISSAP, and GIAC, can assist your company to evaluate your operations and policies and assess your WAN architecture to enable you to implement the highest level of security for your remote workers.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining a productive work-from-home environment for your Fresno, California business, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

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  • BES Express Engineer BES Express Consult

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    Server proliferation puts pressure on network budgets and management resources. Server consolidation through a virtual infrastructure offers lower total cost of ownership of servers and faster return on investment, more efficient utilization of servers, streamlined operations, enhanced network availability, and easier management. Typical uses for virtual servers are resource consolidation, economical hosts for line-of-business legacy software running on obsolete operating systems, and inexpensive isolation of software development or evaluation systems from production systems.

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    Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver web-based control and comprehensive protection for all your inbound and outbound email. The powerful architecture of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to external threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a deeper level of inspection for inbound email. For outgoing email, the local gateway provides AV and anti-spam protection, DLP, and encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.

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    Windows and UNIX Professional

    Progent can help you to design and execute a smooth transition from a UNIX-powered IT environment to a network based on Microsoft Windows and capable of supporting Microsoft's familiar office productivity suites, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and application experts can assist you to preserve your data and reduce productivity discontinuity by designing an effective transition strategy that protects your existing assets in UNIX application and technology. UNIX-to-Windows transition support services offered by Progent include evaluation of existing environment, migration planning and testing, Exchange migration support, data and application software porting, and processor and storage system transition and consolidation.

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  • 802.11ac Online Support
    802.11ax Management Consultant Services

    Progentís Wireless Consulting Services offer a convenient, economical way for businesses of all sizes to integrate, manage, monitor and troubleshoot cutting edge wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and install appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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    Progent offers the expertise of a senior consultant with extensive experience installing, managing, and upgrading video conferencing platforms from top-tier vendors such as Cisco, TANDBERG, Polycom, and LifeSize. Progent can work with your internal network management group, your ISP, and your telepresence technology vendor to assist your organization maximize the business value of your video conferencing ecosystem.

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    Professional macOS Online Troubleshooting

    Progent provides national remote phone support and troubleshooting services for companies that operate macOS and OS X environments or whose information systems feature a mix of Apple Mac and Microsoft Windows products. Progent's engineers offer Mac users a range of IT services including desktop support, migration to the current edition of macOS from legacy editions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and iPad synchronization and troubleshooting, or moving to iCloud services. Remote technical support offers maximum leverage for your IT budget by extending user efficiency and limiting the hours charged for computer repair services. Advanced online support tools and skilled technicians and consultants combine to enable Progent to solve the majority of network problems without squandering time and money by going to your site. In most of situations your network issues can be remediated over the phone or through a combination of phone support and remote network analysis. Progent can put you in touch with Cisco CCIE network experts and CISSP certified security professionals to assist with the toughest system problems.

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  • Teleworkers Assistance - Fresno - Security Systems Guidance California Central Valley
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    Progent uses a sophisticated support reporting system that stores and formats complete documentation for all billed services. Unlike some independent consultants or small service organizations who provide minimal documentation or specifics of services done, each service provided by Progent is accompanied by full documentation. Every Progent staff member has access to the service documentation sent by each staff member to every client. The practice of detailing and archiving support records results in more effective service and eliminates a variety of typical misfortunes such as when a support customer is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.

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    Progentís team of Microsoft and Cisco Premier experts average more than a decade of real-world industry background, at the front lines of IT service, executing a wide range of technical tasks for a large mix of businesses. Each Progent consultant shares a proven collection of personal best practices which are incorporated into company-wide best practices training that Progent instills in its support personnel. This guarantees that you get not only expert IT skills, but also a consultant with proven approaches for using technical knowledge to resolve actual network problems quickly.

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    Progent can assist businesses of any size to move any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower equipment investments. Azure includes a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and limitations of different cloud computing architectures supported by Azure. Progent can help you manage cloud-based or hybrid cloud and local applications and network infrastructure and make sure you avoid the common mistakes small companies make when moving to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN connections and also to manage iPhones and iPads and Android handhelds.

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    Progentís Wireless Consulting Services offer a fast, affordable way for companies of all sizes to integrate, manage and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and install hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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    ProSight Data Protection Services offer small and mid-sized businesses an affordable and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates your backup processes and enables fast restoration of vital data, apps and virtual machines that have become lost or corrupted as a result of hardware failures, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to configure ProSight DPS to to comply with regulatory requirements such as HIPAA, FIRPA, and PCI and, when necessary, can help you to recover your critical data.

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    Progentís Microsoft certified consultants provide a range of support services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a Microsoft accounting platform and business management solution based, like all Microsoft financial tools, on the expandable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP 2010, the latest version of Microsoft financial software in the Microsoft Dynamics GP family, provides a cost-effective tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is simple to install and configure, and with its segmented approach you can purchase only the capability you currently need, with the option to expand users and enlarge capabilities in the future. Progentís Dynamics GP Software consulting engineers can help you deploy, configure and administer Microsoft Dynamics GP/Great Plains 2010 as well as older versions of Dynamics GP/Great Plains.

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    Progent's Check Point consultants can help you choose and configure Check Point Firewall/VPN software and hardware powered by Check Point Software's security platform to provide an affordable and efficient security solution for your IT network. Progent can also help you integrate other Check Point products such as ZoneAlarm and Check Point Power-1 appliances with security solutions from other vendors and provide a single stop for continuing technical support, maintenance, education, and design expertise.

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    Progent can assist your organization in any facet of your upgrade to Exchange 2019 such as configuring Windows Server 2019 Core as a host for Exchange; designing high availability infrastructure for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V virtualization; configuring hardware load balancing (HLB); building DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and configuring Outlook.

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    Progent is a leading innovator in affordably providing world-class IT help to small companies. Progent's achievement in addressing the IT support needs of the chronically underserved small company sector is the combined result of major technical and process innovations that have eliminated a great deal of the traditional costs out of administering network support, added unprecedented technical expertise into the IT service system, and significantly accelerated the solution cycle.

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    Progent's Microsoft-certified consultants have 20 years of background planning, installing, and maintaining email systems for companies in the and throughout the United States. Progent offers economical Microsoft Exchange Servers consulting services to make sure that your email system features protection, service continuity, easy connectivity for remote and wireless users, efficient administrative utilities, and seamless integration with telephony. Progent provides consulting and support services for Microsoft Exchange 2016, Exchange 2013 Server, Microsoft Exchange 2010, Microsoft Exchange 2007, Exchange 2003, and Exchange 2000. Progent can also help small or medium businesses to migrate to Microsoft Exchange 2016 or Exchange 2013.

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    Microsoft Windows Server 2008 is an important advance in making information networks more protected and fault tolerant, simpler to virtualize and manage, higher performing, and able to provide an improved environment for web hosting and development. Progent can assist your company get the most from the improvements built into Windows Server 2008 by delivering Microsoft-certified consulting, technical support, education, temporary staffing, monitoring, and security services.

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