Expanding your at-home workforce can have a major effect on IT architecture, security/compliance, and company culture. Progent has 20 years of experience assisting businesses of all sizes to plan, deploy, administer, optimize, and debug IT networks that support a remote workforce. Progent can help your Fresno company to select the right tools and adhere to best practices in building and operating a secure virtual office solution for telecommuters that facilitates collaboration and delivers maximum business value. Progent offers services that go from on demand guidance for helping you past challenging technical bottlenecks to comprehensive project management to help you carry out mission-critical tasks.

Progent can assist Fresno, California companies to with any facet of creating a high-functioning work-from-home environment by delivering infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud integration, Help Desk augmentation, data security, data protection solutions, and centralized management.

Infrastructure for a Remote Workforce
Configuring the physical and software infrastructure needed for a remote work environment can be particularly challenging if you have to accommodate a mix of personal equipment like desktop computers and notebooks, routers, and Wi-Fi APs from different manufacturers and with a variety of operating systems and firmware releases. Progent's background providing remote support for both legacy and modern IT products in remote office venues allows you to make efficient use of your existing network infrastructure and provides you with fast access to expertise for making necessary upgrades. Support services offered by Progent to assist your company to implement a high-functioning telecommuting ecosystem include:

  • VPN connectivity makes it possible to create a safe tunnel for authorized at-home workers to use IT assets situated at your corporate datacenter or in the cloud. Progent can assist you to configure and manage VPN access between your at-home workforce and your various IT resources by providing remote VPN configuration consulting. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can help your remote workers to utilize Cisco's AnyConnect client software to provide safe VPN connections for a broad selection of devices including Microsoft Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms enable a telecommuter to see and use a remote computer's desktop. This provides IT managers significant control over the computing ecosystem of at-home employees and ensures them a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach at-home networks to the Internet and typically support VPN connections, local wireless connectivity, and firewalls. Progent offers expert online support for configuring home routers from a range of vendors. See router configuration services from Cisco-certified experts.
  • Home Wi-Fi networks, often supporting an entire household and visitors, are commonly utilized by telecommuters to connect to their router for work. This can cause throughput and cybersecurity issues. Progent can assist you to mitigate these issues by providing services like Cisco Aironet configuration consulting, Cisco Meraki WiFi installation expertise, and Ubiquiti WiFi access point setup assistance.
  • Internet connectivity methods impact the speed and reliability of connections between at-home workers and the corporate data center. Vital processes might demand redundant Internet access in the event the primary connection breaks. Progent can provide expertise for selecting Internet service providers, picking appropriate service packages, and configuring fault-tolerant Internet access. See Internet access solutions.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient telecommuter environment for your Fresno, California business, phone 1-800-993-9400 or visit Contact Progent.