Fast Remote Technical Support for Fresno California UNIX, Linux, or Solaris NetworksFor small and midsize companies in Fresno California, Progent offers help for networks powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that include a mix of UNIX and Windows platforms. Progent has delivered remote troubleshooting to companies in every state in the U.S. (See Progent's customer testimonials). In addition, Progent offers the consultation CCIE-qualified network specialists for complex connectivity problems, plus the assistance of CISA and CISSP-accredited security consultants to handle advanced security design and disaster recovery preparedness.

Progent's remote support services offer exceptional leverage due to the fact that they have the real-world experience and the advanced technology to resolve the majority of network problems rapidly. Efficient support reduces immediate expenses since solutions take up a smaller number of billable consulting minutes. Online help also avoids the expense of dispatching an engineer to your site. Your company saves additionally in incidental expenses by minimizing or avoiding system downtime and associated costs resulting from business disruption, disgruntled customers and vendors, unproductive workers, and distracted executives.

Progent's pricing policy for online help is designed to stretch your IT service investment. Progent charges per minute for telephone-based consulting, so you owe exclusively for the support that you actually get. In contrast to many online support firms, Progent imposes no startup fee or minimum job duration. Progent's per-minute billing unit and clean model for billing do away with situations where speedy. minor repairs manage to end up as major bills. Progent's penchant for solving problems quickly results in your business spending less money.

Progent's Online Technical Support Technologies
Over the years, Progent has fine tuned an array of optimized tools and field-proven processes that ensure the maximum degree of efficiency for online help and repair for small and midsize business information networks. Progent provides safe Virtual Private Network support for gateways from a variety of leading vendors such as Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Protected VPN access permits the consultants of Progent's remote service group to link to your system without violating system security.

Progent's highly evolved customer support database application keeps thorough histories of the support that Progent's customers have been provided. Progent's team service personnel have the benefit of the records of support provided to each Progent customer by every consultant. This history of trouble tickets and solutions is structured as a conveniently accessible internal database that permits Progent's online technical professionals to share their experiences with the whole team to ensure that the quality of Progent's support grows daily. Progent's advanced accreditations and close associations with key technology companies including Cisco and Microsoft make available additional extensive technical support databases and allow priority response from vendors' internal support staff so Progent's remote service experts are able to arrive at the best solutions in the least time.

Get Online UNIX/Linux, Sun Solaris, or macOS and OS X Network Help from Progent
To access Progent's remote support in Fresno California or to find out additional information about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have a critical need for network support, go to Immediate Urgent Support.

Online Technical Services Offered Progent
Progent's remote network support experts possess credentials in a comprehensive array of products and technologies. This breadth of IT skills allows Progent's consultants to handle almost any emergency that may take place in a small business information system. Credentials earned by Progent support experts in UNIX/Linux technologies include Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials owned by Progent service consultants include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, CCSP, Voice Professional, CCDA and CCDP.

To provide assistance to companies with mixed-platform networks, Progent also offers access to engineers who have advanced Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include CISM consultants, CISSP-certified cybersecurity specialists, and CISSP-ISSAP consultants.

Online support services Offered by Progent to clients in Fresno include:

  • UNIX/Linux, Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online consulting services address a broad range of information technology such as network infrastructure, email systems, network and operational security, UNIX and Microsoft Windows coexistence, virtual server technologies for server consolidation and simplified administration, and migration from older systems to the latest Windows or Linux environments. Progent's group-based approach to resolving network problems enables fast escalation, if necessary, to consultants with task-relevant experience to handle complex scenarios. This expedites solutions of critical problems, reduces lost productivity, and lowers support costs.

    Progent's UNIX/Linux consultants can offer emergency phone-based assistance for resolving anomalies affecting UNIX/Linux networks based on leading variants of UNIX including:

    Important Linux versions for which Progent offers expert support include:
    • RedHat Linux
    • SUSE Linux
    • Debian-GNU
    • Slackware Linux

  • Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Problem Solving
    Cisco Infrastructure Consultants for Fresno CaliforniaThe Cisco Certified Internetwork Expert (CCIE) credential is the top recognition for network professionals, and indicates a consultant's technical knowledge at the expert level. Cisco CCIEs can resolve even the most complex problems associated with network infrastructure design, deployment, management, protection, and troubleshooting. Cisco qualified CCIEs can cooperate closely with Cisco's in-house support staff in isolating problems with Cisco IOS network administration utilities and coming up with workarounds or locating program patches. Cisco qualified CCIEs offer excellent cost-effectiveness because their broad expertise permits them to resolve even the most complex problems rapidly. In common instances, less qualified service providers can wrestle for hours or days with the same problems that a CCIE can resolve in minutes. Few service providers make Cisco-qualified CCIEs accessible to help small and mid-size companies. Progent can provide fast phone contact with a Cisco CCIE so you can get immediate help for complex network infrastructure issues that are lowering business productivity but are beyond the comfort zone of your regular computer maintenance providers. Progent's Cisco-qualified CCIE engineers can communicate with your computer system using the latest remote support tools to provide efficient, safe, and affordable analysis and remediation. Progent's CCIEs can provide consulting for all of Cisco's industry-leading selection of infrastructure appliances such as PIX 500 Series Firewalls and ASA 5500 Firewalls, the Catalyst FWSM modules, secure broadband and IS routers, wireless access points and bridges, Meraki cloud-managed access points, VoIP phones and systems, Catalyst family switches, plus Virtual Private Network products.

  • Authorized MS Windows Support
    MS Windows Experts for Fresno CaliforniaProgent's Microsoft-premier remote service engineers can provide network problem solving and consulting help for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your business the expertise of consulting professionals who can assist your company with a broad range of technology support services including Windows Server 2012 R2 integration, Windows Server 2008 R2 set up, Microsoft Exchange 2019 integration, MS Exchange 2016 planning and deployment, Exchange 2013 integration, Microsoft Exchange 2010 monitoring and support, SharePoint Server 2016 migration and hybrid integration support, SharePoint 2019 design and integration, Microsoft Teams expertise, Microsoft Skype for Business planning and deployment consulting, Lync Server integration and Microsoft Office Communications Server 2007 upgrade, Forefront Threat Management Gateway management and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and development, and SQL Server 2014 support, Systems Center Operations Manager (SCOM) system monitoring and reporting, Project Server and Server Online planning, Small Business Server 2011 support, and Windows Essentials cloud integration.

    Progent also can deliver a full range of remote desktop services such as Microsoft Windows 7 migration, upgrading to 64-bit desktop applications, integrating Microsoft Office 2010, and streamlining Business Desktop Deployment.

  • CISSP and ISSAP Certified System Security Professionals
    CISSP Certified System Security Professionals for Fresno CaliforniaProgent's certified CISSP, ISSAP, and CISM network security consultants offer a range of system protection solutions that can strengthen the immunity of your UNIX, Linux, Solaris, Apple Mac or Microsoft Windows network against assaults or assist your company to recover quickly following a damaging breach. Security services available from Progent cover in depth security audits using utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Metasploit and Nikto; quick cleanup after virus and worm assaults; setting up firewalls; building safe mechanisms for remote and mobile communication; protecting your messaging system from viruses, spam and DHA attacks; and instituting 24x7 network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide advanced online consulting services to help businesses of all sizes connect their information networks with leading public cloud platforms such as Azure and Amazon AWS. Progent can help your IT team to design and manage cost-effective environments that can include Windows and Linux systems and apps in both cloud-only systems or in hybrid topologies that combine local IT assets as well as public cloud services. To assist you to incorporate public cloud services with networks, Progent can provide a variety of cloud migration services such as Microsoft 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud solutions, Amazon AWS hybrid cloud integration support, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) integration consulting. Progent has more than two decades of experience delivering advanced consulting support online, and Progent can help you successfully carry out your cloud integration projects on schedule and affordably.
Additional Support Services Available from Progent
Progent offers the skills of world-class remote consulting experts for special IT projects that small companies frequently need. Billing rates for ongoing development or consulting projects are set according to the level of expertise of the engineers assigned. Progent's experience with these special areas of information technology allows customers to execute critical initiatives economically and on schedule. Progent's special online engineering solutions include:
  • Help Desk Services
    Progent's Help Desk support programs for small and midsize companies with networks based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk services, and Help Desk consulting. Progent's Standard Call Center services are designed for smaller businesses who lack the money or time to build and maintain an internal Help Desk but who require fast access to a dependable Help Desk Call Center with professional telephone support as well as the available expertise to escalate the most challenging tasks to high-level consultants.

    Progent's shared Help Desk services allow your business to split responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's large roster of veteran technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on the top professional services automation tool for managing end-user service requests, ticketing, ownership, status tracking, and reporting.

    Progent's Help Desk consulting support can assist you in creating an effective new Call Center or revamping your existing organization, selecting or modifying Help Desk software to handle the unique demands of your corporation, or providing occasional phone support personnel to supplement your existing Help Desk Call Center team to handle demanding events like software migrations, major upgrades, or installing brand new applications.

    Progent's Help Desk staff of seasoned network experts offers your workers in Fresno California fast assistance from an effective technical support group with years of background delivering phone help and remote diagnostics for IT systems that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's charter is to earn the Help Desk recognition as a significant contributor to company efficiency, and Progent's goal is to resolve instead of simply document IT issues.

  • Business Applications Support: Education, Custom Programming, and Integration
    Progent's Applications Experts Group provides remote and in-depth consulting expertise and training in special business application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also offers expertise, custom programming, and education for Microsoft business applications including CRM, Office Project, Office Word, and MS Office Excel. To find out more information on Progent's expertise, customization, and training offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.

    Progent's Apple Mac consultants can nurture the imaginative aspect of Mac systems by offering phone-based help services and training in imaging, audio, and video. Progent's support professionals can provide help in a large selection of Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and After Effects. Progent's consultants can also assist you with special projects like scanning or digitizing audio or video or establishing an audio/video production facility.

    Remote Network Monitoring Services
    Progent offers businesses in Fresno California remote network monitoring services based on MS Operations Manager network monitoring and reporting, customized by Progent to accommodate your business so your network maintenance is proactive and automated. By spotting possible issues before they expand into full-scale emergencies, automated monitoring can minimize disruptive and costly service breakdowns. Progent can also use server and infrastructure monitoring tools such as Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or macOS and OS X systems, Microsoft Windows networks, or systems that support multiple OS platforms.

How Your Fresno California Business Can Contact Progent's Online Technical Support Professionals
To contact Progent about urgent phone-based assistance with UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, go to Progent's Emergency Phone-Based Help, call 1-800-993-9400, or go to Contact Progent.

Southern Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout Fresno, Tulare, and Kern Counties.

Onsite IT Consulting
Progent locations in Southern Central Valley

City Address Phone Link
Bakersfield 2005 EYE Street, Suite #6
Bakersfield, CA 93301
United States
(661) 855-4155 Bakersfield Network Support Services
Fresno 1444 Fulton Street
Fresno, CA 93721
United States
(559) 878-5500 Fresno Network Support Services




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