UNIX and Linux Remote Support for
Fresno Small Business IT Networks
For small companies located in Fresno California, Progent offers support for networks powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a mix of UNIX-family systems and Windows platforms. Progent has delivered online troubleshooting to businesses in all 50 states in the United States. (Refer to Progent's client testimonials). In addition, Progent offers the consultation Cisco CCIE engineers for complex connectivity issues, plus the assistance of CISA and CISM-certified security engineers to help with high-level security design and disaster recovery planning.
Progent's remote support engineers represent exceptional value due to the fact that they are equipped with the real-world background and the advanced technology to solve the majority of information system issues rapidly. This lowers direct expenses since service calls require a smaller number of billable consulting minutes. Remote support also avoids the cost of dispatching an engineer to your site. Your company saves even more with incidental costs by reducing or avoiding system outages and associated costs resulting from business disruption, disgruntled clients, idle employees, and distracted executives.
Progent's billing model for remote help is designed to get the most out of your IT service dollar. Progent bills per minute for telephone-based assistance, so you are billed just for the services that you actually get. Unlike typical online service organizations, Progent requires no service activation charge or minimum fees. Progent's one-minute billing unit and clean model for pricing avoid situations where quick fixes manage to end up as substantial invoices. Progent's penchant for handling technical issues efficiently results in your business spending less money.
Progent's Online Support Tools
Over the years, Progent has refined a collection of optimized technologies and field-proven methodologies which permit the highest level of effectiveness for remote consulting and repair for small and midsize company computer systems. Progent offers secure Virtual Private Network support for gateways from a variety of popular sources such as Microsoft, Cisco, Juniper, Sonicwall and Checkpoint. Secure VPN connectivity allows the engineers of Progent's Technical Response Center to access your company's computer system remotely without compromising corporate security.
Progent's sophisticated technical support database application maintains extensive records for the service that Progent's clients have been provided. Progent's team consultants have access to the details of services rendered to each client by every Progent engineer. This history of anomalies and solutions is stored as a conveniently retrievable support database that enables Progent's online support professionals to share their knowledge company-wide to ensure that the quality of Progent's support services grows over time. Progent's advanced accreditations and working associations with important technology companies such as Cisco and Microsoft make available other massive technical knowledge bases and permit fast response from vendors' internal product engineers so Progent's remote consulting experts can find the best solutions quickly.
Get Remote UNIX/Linux, Sun Solaris, or Apple macOS and OS X Network Support from Progent
To get started with Progent's remote support in Fresno California or to learn more about Progent's phone support options, contact Progent at
Phone-based Technical Services Available from Progent
Progent's phone-based technical service professionals have certified skills in a comprehensive set of technologies. This breadth of technical skills allows Progent's consultants to address almost any emergency that may take place in a small business information system. Certificates earned by Progent engineers in UNIX/Linux technologies include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials earned by Progent technical support engineers include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, Voice Professional, and Design Professional.
To provide assistance to businesses with multi-OS environments, Progent also provides the support of consultants who have advanced Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP network security experts, and CISSP-ISSAP engineers.
Online support services available from Progent to small businesses in Fresno include:
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UNIX, Linux, Sun Solaris, and macOS and OS X Expertise
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based consulting services cover a wide range of computer technology such as system architecture, email systems, system and operational security, UNIX/Linux and Microsoft Windows coexistence, VMware technologies for server consolidation and easy administration, and transitioning from older applications to current Microsoft Windows or Linux environments. Progent's team-based methodology for resolving network problems promotes fast escalation, when required, to consultants with appropriate experience to handle challenging situations. This expedites repair of critical problems, reduces lost productivity, and lowers service costs.Progent's UNIX and Linux support engineers can offer urgent online assistance for analyzing problems within UNIX/Linux systems powered by popular versions of UNIX including:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX OS
- HP-UX
- BSD
- SCO
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- SUSE Linux
- Debian-GNU
- Slackware
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Talk to a Cisco Certified Internetwork Expert for High-level Network Problem Solving
The Cisco Certified Internetwork Expert (CCIE) certification is the premier recognition for network infrastructure engineers, and indicates a consultant's technical skills at the master level. Cisco CCIEs know how to handle even the most intractable problems encountered in network infrastructure planning, deployment, management, protection, and problem solving. Cisco qualified CCIEs can cooperate with the highest priority with Cisco's internal product support engineers in analyzing problems with Cisco IOS network management utilities and developing alternate approaches or identifying software updates. Cisco qualified CCIEs provide exceptional value because their broad experience permits them to resolve even the most intractable problems rapidly. In many instances, less seasoned service providers can wrestle for hours or days with identical tasks that a CCIE can fix in a few minutes.
Few support providers make Cisco-qualified CCIEs accessible to assist small and mid-size businesses. Progent can provide fast telephone access to a Cisco authorized CCIE so you can get timely support for severe network infrastructure problems that are impacting worker efficiency but are not within the comfort zone of your ordinary IT service providers. Progent's CCIE consultants can tie into your environment using advanced on-line support technology in order to provide efficient, safe, and affordable analysis and repair.
Progent's CCIEs can provide assistance with the complete line of Cisco's top-selling selection of networking devices such as PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and IS routers, Aironet wireless access points, Cisco Meraki cloud-managed access points, wired and wireless Voice systems, Catalyst Series switches, as well as Virtual Private Network (VPN) products.
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Authorized MS Windows Expertise
Progent's Microsoft-expert remote support professionals can provide network problem solving and consulting help for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your organization the assistance of support professionals who can assist your company with a broad range of technology support services including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 installation,
MS Exchange 2019 Server planning and configuration,
MS Exchange 2016 migration, Microsoft Exchange Server 2013 consulting,
Microsoft Exchange 2010 monitoring and support,
SharePoint 2016 migration and hybrid integration consulting,
SharePoint Server 2019 planning and configuration,
Skype for Business Server planning and deployment consulting, Microsoft Lync Server 2013 integration and Microsoft Office Communications Server 2007 upgrade, Forefront TMG administration and ISA Server migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager (SCOM) network monitoring and reporting,
Project Server planning,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Progent in addition offers a full range of remote PC desktop support services such as Microsoft Windows 7 migration, upgrading to 64-bit workstation applications, configuring Microsoft Office 2010, and streamlining desktop configuration.
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CISM and CISSP Premier Network Security Engineers
Progent's certified CISM and CISSP network security consultants offer a range of security solutions that can strengthen the defenses of your UNIX, Linux, Sun Solaris, Mac or Windows network against assaults or assist your company to recuperate quickly after a damaging penetration. Security services available from Progent cover comprehensive network security evaluation using utilities such as GFI LANguard, EEYE Vulnerability Scanner, and products from Metasploit and Hydra; quick cleanup after virus and worm attacks; setting up firewalls; establishing secure architectures for remote and mobile connectivity; protecting your email infrastructure against spam and directory harvest attacks; and initiating round-the-clock network monitoring.
- Hybrid Cloud Solutions
Progent offers expert online support services to help businesses of any size connect their networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help your it team to design and administer cost-effective environments that can include Windows and Linux operating systems and apps in either cloud-only systems or in hybrid topologies that seamlessly combine physical resources along with cloud services. To help you to incorporate public clouds with physical datacenters, Progent can provide a variety of public cloud migration support services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud integration expertise. Progent has more than two decades of experience providing high-level consulting expertise remotely, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.
Progent can provide the services of world-class online consulting experts for contract projects that small companies often need. Progent's charges for ongoing consulting tasks are determined according to the level of expertise of the engineers required. Progent's background in these important areas of information technology enables clients to execute critical projects within budget and on schedule. Progent's special online consulting services include:
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Call Center Expertise
Progent's Help Desk Call Center service offerings for small and midsize companies with networks that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products include full-service Help Desk outsourcing, Virtual Helpdesk services, and Help Desk process consulting. Progent's Standard Help Desk services are well suited for smaller organizations who don't have the resources to support an in-house Call Center but who need fast access to a dependable Call Center with professional telephone support plus the available expertise to escalate complex problems to advanced engineers.Progent’s shared Help Desk services allow your business to share responsibilities for Help Desk support transparently between your IT team and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative support solution built around the leading PSA tool for handling service requests, ticketing, accountability, status tracking, and metrics.
Progent's Help Desk consulting services can aid you in establishing an effective new Call Center or improving your existing one, evaluating or modifying Help Desk Call Center software to address the particular demands of your company, or adding temporary online personnel to supplement your internal Help Desk Call Center team during high-demand events such as software transitions, mass upgrades, or rolling out new business software.
Progent's Help Desk Call Center team of veteran network consultants provides your computer users in Fresno California quick access to a dependable network service group with substantial background delivering phone support and online troubleshooting for IT systems that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's concentration is to give the Help Desk Call Center the reputation as a significant driver of company success, and Progent's policy is to fix instead of merely report technical issues.
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Business Applications Services: Education, Development, and Troubleshooting
Progent's Applications Experts Team can supply phone-based professional consulting expertise and training in special business application areas that include ERP, MRP, custom programming for accounting packages, and CRM. Progent also can provide consulting expertise, custom programming, and training for popular Microsoft business applications such as Microsoft CRM, Microsoft Project, Office Word, and Excel. To find out additional information on Progent's expertise, customization, and training offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.Progent's Mac professionals can promote the imaginative elements of Macintosh systems by delivering remote consulting services and education in imaging, sound, and motion video. Progent's support professionals can provide expertise in a range of Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also help you with common jobs like scanning or digitizing audio/video or configuring an audio/video post production lab.
Remote Network and Server Monitoring Services
Progent can provide companies in Fresno California online computer system monitoring services powered by Microsoft System Center Operations Manager IT infrastructure monitoring, adapted by Progent to accommodate your environment so that your IT maintenance is proactive and automated. By uncovering possible issues before they cause crashes, proactive monitoring can minimize stressful and expensive network breakdowns. Progent can also deploy network monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft Windows systems, or networks that incorporate a variety of platforms.
To contact Progent about emergency online support with UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, go to Progent's Urgent Phone-Based Help, phone
Southern Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout Fresno, Tulare, and Kern Counties.
| City | Address | Phone | Link |
| Bakersfield | 2005 EYE Street, Suite #6 Bakersfield, CA 93301 |
661-855-4155 | Bakersfield Network Support Services |
| Fresno | 1444 Fulton Street Fresno, CA 93721 |
559-878-5500 | Fresno Network Support Services |
An index of content::
SharePoint 2010 IT Consulting
SharePoint Server 2010 Consulting
Progent's Microsoft engineers can provide affordable online technical support and programming services to assist your business to plan, implement, manage, and troubleshoot Microsoft SharePoint 2010 environments that can feature web pages that can function as portals, extranets, document and media management tools, wikis, data marts, business information systems, enterprise search engines, Visio-driven workflows, and other utilities to support and improve teamwork. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with other data sources and with Microsoft's familiar desktop applications like Office Excel, Word, Outlook, and Project. Progent can help you to upgrade from earlier versions of SharePoint or adapt a multi-vendor mix of web applications into a unified and easily managed SharePoint 2010 solution.
Cisco Content Services Switch - Cisco CSS Consulting Services
High Availability Load Balancing Online Help
Progent provides fault tolerant load balancing support that addresses network load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery technology such as Cisco Content Engine. fault tolerant load balancing technologies for which Progent offers consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and ACNS, and F5 Networks BIG-IP.
Windows and UNIX Consulting
Solaris with Windows Professional
If your business operates a UNIX, Linux, or Sun Solaris network or a mixed-platform IT environment, Progent's CISM and CISSP-premier security specialists can assist your whole organization in a wide range of security topics such as security management procedures, security design and strategies, access management products and methodology, applications development security, operations security, hardware security, communications, infrastructure and web security, and disaster recovery planning. CISM, CISSP and ISSAP stipulate the core competencies and international standards of knowledge that information security managers are expected to master. These accreditations offer IT management the confidence that those who have earned their CISM or CISSP certification have demonstrated the background and knowledge to deliver world-class security support and engineering help.
Microsoft Technician
Microsoft Windows Computer Tech
To deliver economical network support for small companies, Progent has developed full-service computer outsourcing packages that give small organizations fast access to technical expertise without forcing you to hire, educate, and maintain an expensive in-house computer support team. Progent’s IT outsourcing packages offer you an affordable alternative for building a secure and reliable environment for your favorite Windows business productivity suites such as Office XP and Microsoft Office 2003.
24x7 Consult Server Management
Server Consolidation Specialist
With virtual servers, companies can operate many virtual machines on one actual server. Virtual server technology allows IT organizations to enjoy all the benefits of server isolation, but without the expense that goes with purchasing extra server equipment. Virtualization is also the enabling technology behind private clouds, which offer major advantages including reducing the costs of capital equipment, datacenter facilities, and administration while enhancing information security, network reliability, and recoverability. Other important server management technologies include server monitoring utilities, Windows Server Update Services, and remote system management hardware. Progent's certified server management experts can help you in all aspects of server consolidation and management to allow your business to contain expenses and conserve time.
Consulting Mac Technical Support
Consulting OS X Troubleshooting
Progent provides national online technical support and troubleshooting services for businesses who run Apple macOS and OS X environments or whose information systems include a combination of Mac and Microsoft technology. Progent's engineers offer Apple macOS and OS X users a variety of services such as desktop assistance, migration to the current version of macOS from earlier editions of macOS or OS X, plus help with Mac application software. Progent can also help you with iPhone and iPad integration and management, or migrating to Apple's iCloud. Remote IT help provides optimum return for your IT dollar by extending user efficiency and limiting the time billed for computer repair services. Advanced online access technology and skilled service specialists and engineers combine to enable Progent to solve most network issues without squandering time and money by going to your location. In most of cases your network problems can be dealt with by telephone or through a combination of telephone support and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA and CISM premier security professionals to assist you with the toughest network issues.
Consultant HP Data Protector
Deduplication Consultant Services
Progent can provide affordable online access to IT engineers with expertise in a broad array of utilities and services that deliver solutions for backing up Windows, Apple Mac, and Linux physical and virtual servers and workstations plus notebooks and smartphones. Progent offers consulting support for all major backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, Mozy, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent's consultants can assist your company to implement, enhance, or troubleshoot backup/restore systems for a range of environments including local, remote, cloud-based, or hybrid.
Security Vulnerability Assessment Consultants
Information Risk Evaluation Consulting Services
Progent has created special network security service bundles designed to provide larger institutions an independent and comprehensive security evaluation from a team of premier security engineers. All Progent's security assessment packages feature a collection of procedures including network scans from inside and from beyond your company security perimeter, professional interpretation of captured data by certified security consultants, creation of a report explaining the findings, plus an interactive concise executive summary and a detailed live review for internal network managers.
Remote Troubleshooting Cisco Firewall integration
Largest Cisco ASDM Firewall Management Consulting
Progent’s Cisco-Certified network consultants offer experienced PIX Firewall support services covering design, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat security, and secure connectivity services. Ranging from small, easy-to-install desktop devices for small offices and home offices to modular gigabit products, Cisco PIX firewalls provide a healthy level of security, speed and reliability for business environments of all sizes. PIX firewalls are based on a hardened, specially designed platform, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and connectivity services, including powerful application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and flexible administrative tools. Progent’s Cisco experts can show you how to choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Microsoft Office 2000 Network Help
Microsoft Windows Service
Progent’s IT outsourcing packages offer economical computer consulting for small organizations. Whether it involves designing system infrastructure, creating an in-house Help Desk or outsourcing a one, deploying a new email platform, monitoring your network, or creating an on-line business application, outsourcing your IT technical services can contain costs and minimize uncertainties, permitting network service expenses to grow in a more moderate and manageable fashion than is possible by assembling a large, knowledgeable in-house IT staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you create a protected and highly available network foundation for your critical applications powered by Windows including Office XP, Office 2003, and Office 2000.
Consultancy OS X Online
Emergency macOS Remote Consultant
Progent offers national remote help and troubleshooting services for businesses who operate Apple Mac environments or whose information systems feature a combination of macOS and Mac OS X with Microsoft products. Progent's experts offer Apple macOS and Mac OS X clients a range of services such as desktop support, upgrading to the latest edition of Mac OS X from earlier editions of macOS and Mac OS X, plus help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad synchronization and troubleshooting, or moving to iCloud. Remote IT help provides maximum leverage for your IT dollar by protecting user efficiency and shortening the time charged for network repair services. Advanced online support utilities and experienced service specialists and engineers combine to enable Progent to handle the majority of IT issues without squandering time and money by traveling to your location. In most of cases your network issues can be dealt with by telephone or through a combination of phone support and online network analysis. Progent can put you in touch with Cisco certified CCIE network engineers and CISA premier security specialists to assist you with the most challenging network problems.
Wireless LAN Computer Engineer
Online Troubleshooting Mobile Connectivity
Progent's Wireless Consulting Services offer a fast, economical option for companies of any size to configure, manage and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Professionals SQL Server Reporting Services
24 Hour Microsoft SQL Server 2005 Network Consulting
Progent’s Microsoft certified professionals can offer small and medium size businesses expert Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that opens the door to the rapid development of advanced business programs that can give your business a competitive advantage. SQL Server provides core support for XML and can query across the Internet and outside the corporate firewall. In addition to providing consulting, maintenance and troubleshooting services, Progent’s SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your information network. Progent can also help you migrate from older editions of Microsoft SQL Server to Microsoft SQL Server 2005.
24-Hour Exchange 2013 Server Remote Support
Microsoft Expert Exchange 2013 SharePoint integration IT Consultant
Microsoft Exchange Server 2013 incorporates significant enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers important innovations plus a redesigned architecture. These improvements affect key facets of IT such as manageability, availability, compliance, operational costs, collaboration, scalability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the potential business benefits of upgrading to Exchange 2013, create a cost-effective validation and rollout plan, and train your IT team to manage your Microsoft Exchange 2013 environment. Progent can also provide ongoing remote consulting and management services for Exchange 2013.
Integration Services Windows 2003 Server
After Hours Microsoft Windows 2003 Support and Integration
The experience of Progent's certified Windows Server consulting team, with an average of more than 10 years of work in Microsoft technology, assures you success in selecting the edition and set up of Windows 2003 Server that aligns best with your business strategy. Progent can also assist you with designing, deploying, managing and supporting powerful IT applications based on Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 Server or Microsoft Windows NT.
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