Enlarging your at-home workforce can have a significant effect on IT infrastructure, security/compliance, and corporate culture. Progent has two decades of background assisting small and mid-size businesses to design, deploy, administer, tune, and debug IT networks that support work-from-home employees. Progent can assist your Fresno company to select the appropriate technologies and follow leading practices in building and maintaining a safe virtual solution for telecommuters that promotes collaboration and returns top business value. Progent can provide support services ranging from as-needed expertise for helping you over challenging technical roadblocks to full project management or co-management to help you carry out mission-critical tasks.

Progent can help Fresno, California businesses to succeed with any facet of creating a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk augmentation, cybersecurity, backup/restore solutions, and streamlined management.

Video Conferencing for Remote Workers
A broad range of voice/video conferencing platforms from leading technology companies enable virtual discussions, video and voice conferencing, chat, and screen sharing for both onsite workers and at-home workers. Many organizations utilize a mix of conferencing products to accommodate their different partners and customers. Progent can assist you to maintain your current conferencing ecosystem and enhance the engagement of your remote workforce.

  • Skype for Business is Microsoft's popular unified communications platform that enables real-time presence, instant messaging, audio and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can assist you to deploy and maintain Skype for Business client software to accommodate your remote employees. For details about Progent's support services for Skype for Business, refer to Skype for Business consulting experts.
  • FaceTime is Apple's group video calling app for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime support up to 32 concurrent users for voice/video calls. For details about Progent's support expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most computing devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for future reference. To learn more about Progent's support services for Cisco Webex and for additional video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with capabilities such as voice/video calling, persistent threaded chat, plus file sharing. For details about Progent's consulting expertise for Teams and for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these conferencing platforms and assist you to tune your WAN architecture to host them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing a productive telecommuter solution for your Fresno, California business, call 1-800-993-9400 or go to Contact Progent.

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