Fresno Remote Workforce Solutions Consulting Experts
Voice/Video Conferencing Systems Consulting Services
Expanding your telecommuter workforce may have a significant impact on IT infrastructure, security/compliance, and company processes. Progent has 20 years of experience assisting businesses of all sizes to design, deploy, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can assist your Fresno organization to pick the appropriate tools and adhere to best practices in creating and maintaining a safe virtual solution for teleworkers that facilitates teamwork and delivers maximum business value. Progent offers services that go from on demand guidance for getting you over challenging IT bottlenecks to full project management to help you successfully complete mission-critical tasks.
Progent's consultants can help Fresno, California businesses to with any aspect of building a high-functioning work-at-home ecosystem by providing infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, Help Desk augmentation, cybersecurity, backup/restore solutions, and unified management.
Video Conferencing for At-Home Workers
A broad selection of video conferencing products from major vendors enable virtual meetings, video and voice conferencing, chat sessions, and screen sharing for both onsite users and at-home workers. Many companies use a mix of products to meet the needs of their different partners and customers. Progent can assist your organization to manage your existing voice/video conferencing ecosystem and enhance the experience of your remote workforce.
- Skype for Business is Microsoft's leading communications platform that supports presence, IM, audio and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can help you to configure and manage Skype for Business client software to accommodate your at-home employees. For details about Progent's consulting expertise for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's multiuser video calling app for compatible iOS and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Later versions of FaceTime allow as many as 32 simultaneous users for video sessions. For details about Progent's support services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or screens, presentations that embed rich media including Microsoft PowerPoint, session capture, plus editing and playback for training. For details about Progent's support expertise for Cisco Webex as well as for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with capabilities that include voice/video calling, threaded chat, plus data sharing. To learn more about Progent's support expertise for Microsoft Teams as well as for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these products and help you to optimize your network architecture to run them.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing a productive work-from-home solution for your Fresno, California organization, call
An index of content::
Aironet 802.11ac AP Computer Engineer
Aironet 3800 Access Point Technology Consulting Services
Progent's Cisco-certified wireless consulting experts can help businesses of any size to design, implement, administer and troubleshoot Cisco Aironet Wi-Fi AP solutions to provide the performance, coverage, capacity, expandability, security compliance and manageability needed for transparent connectivity between wireless and wired networks. Progent offers affordable online and onsite consulting services for end-of-life and current 802.11ac Aironet wireless access points and Progent can assist you plan and maintain wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.
Computer Consulting Exchange Online and on-premises Exchange
Office 365 IDFix Setup and Support
Progent can help your business to evaluate the many subscription plans offered with Office 365 and configure your network with Office 365 so you realize top business value. Progent offers expertise with cross-platform environments that include Windows, macOS, and Linux technology. Progent can also assist you to create and maintain hybrid solutions that seamlessly combine local and cloud-based resources.
Microsoft Azure firewall configuration Programming
Azure Resource Manager Technology Professional
Progent's consultants can help you with any phase of Azure cloud migration such as requirements definition, prerequisites evaluation, system design, pilot testing, deployment, automated administration, performance tuning, software license controls, disaster recovery strategies, security policy enforcement, and compliance assessment. Progent can assist your IT staff to configure and debug firewall appliances and VPN tunnels so your users can securely access to Azure resources, and Progent's Microsoft-certified consultants can assist you set up key Microsoft platforms to run in the cloud including Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist your organization to create a hybrid cloud environment that seamlessly combines physical datacenters with Azure-based services.
SharePoint Server 2003 Support Services
Office SharePoint Server 2003 IT Consulting
Progent’s Microsoft-certified consultants can provide small and midsize companies computer consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, groups and information. SharePoint Portal Server offers a central spot for your employees or customers to access, manage, distribute and manipulate relevant data, documents, and applications and to communicate with other people. It enables quicker and better decisions, more efficient access across teams and more streamlined business practices. The main goal of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of information available inside and without a business network. Windows SharePoint Services join workers, customers, workgroups and major tasks with the knowledge they’ve created in a manner that makes data convenient to locate, retrieve and re-use.
VPN Support Outsourcing
VPN Integration Services
Cisco's security and offsite access solutions for small to medium sized businesses offer a complete array of easy-to-administer protection products to let you safeguard your wired and wireless network infrastructure. Cisco's VPN product family includes routers and switches, firewalls, and Virtual Private Network solutions. Progent's expert consulting staff includes field-proven specialists with Cisco Certified Internetwork Expert and CCNP certifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, and other Cisco security solutions that fit most closely with your business objectives.
Specialists Offsite Workforce IP Voice
Open Now At Home Workforce IP Voice Outsourcing
Progent can help small and medium-size organizations to set up IP voice technology to provide their at-home workers the benefit of transparent access to the corporate phone network.
NetDocs DMS Consultant Services
Engineer NetDocs Migration
NetDocuments (NetDocs) is a leading cloud-based document management system built for the legal profession. Progent can provide online guidance from NetDocuments experts to help legal departments and law firms to design, configure, administer, tune, or troubleshoot a document management system (DMS) solution powered by NetDocuments.
ProSight network asset documentation management Consultant
infrastructure documentation management Consultant Services
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard information related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can eliminate as much as half of the time wasted searching for critical information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you’re planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it.
SQL 2008 Analysis Services Specialist
Microsoft SQL Server 2008 Engineer
Progent's Microsoft-Premier SQL Server consultants offer an array of support services to assist small and midsize businesses to plan, deploy, administer, and troubleshoot MS SQL Server 2008 systems in order to get the maximum business advantage from Microsoft's state-of-the-art RDBM technology. In addition, Progent can provide help with system infrastructure, enterprise-wide protection, and software development to increase the business advantage of your IT network.
Technology Professional Google Cloud SQL
24-7 Google Cloud VPN Consultancy
Progent can provide affordable online and onsite consulting to help businesses to migrate all or part of their critical network resources to Google Cloud Platform services. This can save time and equipment expense and allow access to Google's cutting edge AI and machine learning technology. Progent can assist you with every aspect of Google Cloud Platform integration including requirements analysis, readiness assessment, system design and review, testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security.
24x7 Private Cloud Integration Professionals
Private Cloud Hosting for Virtual Data Centers Professionals
Progent's ProSight Virtual hosting services provide small and midsize companies a range of advantages including lower capital costs, savings on operational costs, improved management focus, enterprise-class protection, enhanced availability, and business continuity.
Small Office Network Consultant
MS Certified Small Business Networking Consultancy
Progent is a leader in cost-effectively providing world-class IT help to small companies. Progent's achievement in addressing the IT support needs of the chronically underserviced small company market is the combined outcome of major technical and process breakthroughs that have removed much of the traditional expenses out of administering network service, added unprecedented technical skill into the IT service mechanism, and significantly streamlined the repair process.
Microsoft Office 2003 Information Systems Firms
Microsoft Windows Outsourcing Services
Progent's pricing policy is to bill for remote service and on-site visits per minute. As a result, you are charged exclusively for delivered services. Progent does not impose a more expensive rate for off-hours or priority support, and within California or in regions where Progent offers on-premises service, Progent does not bill for travel time except for urgent calls where on-site work is less than four hours. In addition, Progent imposes no minimum charge and requires no retainer for services delivered during normal working hours. Many support firms demand substantial minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity does away with large invoices for quick repairs so you will not be forced to allow minor problems to stay unaddressed.
Company-wide Standards for Best Practices Computer Help
Access to External Support Databases Network Design Consultant
Progent’s staff of Microsoft and Cisco Certified experts average longer than ten years of real-world professional background, in the trenches of IT service, performing a wide variety of technical projects for a large array of clients. Each Progent support professional shares a refined collection of personal best practices which are combined into shared best practices standards that Progent teaches its support team. This ensures that you get not just expert technical skills, but also a support engineer with field-tested approaches for using computer knowledge to solve real-world network problems quickly.
Double-Take Software Backup Consultant Services
DoubleTake Carbonite Software Setup and Support
DoubleTake/Carbonite Software publishes a family of tools designed to provide small and midsize businesses a range of affordable alternatives for backing up and restoring business-critical workloads such as Microsoft Exchange Server, Microsoft SQL, Blackberry, and SharePoint. Progent’s disaster recovery planning experts have extensive backgrounds incorporating DoubleTake/Carbonite products into small company information systems to achieve a high level of fault tolerance and business continuity readiness at an affordable price.
24-7 Consulting Exchange 2007 Edge Server
Exchange Server 2007 Outsourcing
Progent's expert support team can help you define and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids productivity disruption, reduces long-term support demands, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-location migrations, Progent offers the experience to finish your move rapidly and affordably. Progent's Microsoft Exchange 2007 help, repair, and consulting offerings include expertise with the integration of outside vendor add-ons to Exchange 2007 Server and the creation of unified messaging implementations powered by Microsoft Exchange 2007 Server.
Specialists Internet Service Provider Selection
Open Now Internet Service Provider Selection Services
Progent can provide the cost-effective support of online Internet connectivity experts to assist your company to evaluate or update your Internet services so your Internet access solution matches your business needs. Support services available from Progent's engineers include assessment of your existing bandwidth use, carrier and service plan analysis and ordering, network provisioning, and managing a seamless switchover to a new ISP and/or service plan. Provisioning can include optimizing existing routers and configuring new ones, implementing firewalls, and designing fault-tolerant Border Gateway Protocol configurations.
8540 wireless controller On-site Support
CCDP Certified 3504 wireless controller Online Troubleshooting
Catalyst family of Wi-Fi controllers simplify the management of wireless networks by unifying the configuration and control of Wi-Fi access points, optimizing wireless throughput by reducing the effect of radio frequency congestion, improving wireless availability with fast failover, and strengthening data security by detecting cyber threats and filtering network traffic according to user class and locale. Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controller appliances to manage wireless LANs of any size. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or carry out an efficient transition to Cisco's modern Wi-Fi controller solutions.
Online Troubleshooting Chief Information Officer
CIO Support and Help
Progent can provide the part-time services of a seasoned CIO who can offer a broad perspective to help you pick and support IT solutions to meet your current situation and that can be a solid basis for your future growth. Progent's part-time Chief Information Officer consulting services provide economic leverage to organizations who want to maximize the impact of their network investment but who are without the budget or unwilling to add one more high-level position to their full-time staff. Because Progent is vendor-agnostic, with a large team of consultants certified to support all major OS platforms and connectivity technologies plus a broad selection and business applications, Progent is in an ideal situation to provide objective recommendations along with advanced technical help for creating information solutions that fit the particular needs of your organization.
Citrix Virtual Server Consulting Services
Citrix Xen Hypervisor Consulting Services
Progent's Citrix-accredited consultants can help you to evaluate the strategic benefits of XenServer as well as additional Citrix platforms, and can assist you to design, test, implement, troubleshoot, and maintain a Citrix XenServer solution. Progent can in addition assess your existing XenServer deployment and show you how to enhance consolidation, responsiveness, security and compliance, availability, and disaster recovery.
SPA300 Series IP Phone Network Consulting
Remote Consulting IP Communications
Progent's Cisco certified network infrastructure experts offer high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
Exchange 2007 Server Specialists
Exchange 2007 Edge Server Support Outsourcing
Progent's expert consultants can help you design and implement an efficient in-place Exchange Server 2007 upgrade strategy that avoids network disruption, reduces ongoing support demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multiple server or multi-location migrations, Progent has the knowledge and experience to complete your move rapidly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and consulting offerings include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2007 that are best aligned to your business needs.
Microsoft and Cisco Certified New York Integration Companies
Arkansas Computer Consulting Companies
Progent’s Technical Response Center offers national remote troubleshooting for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Premier service professionals offer telephone help and online secure computer access to isolate and repair technical problems rapidly and affordably. The scope of technical expertise available from Progent's team of nationwide service professionals allows Progent to escalate even the most difficult problems to competent specialists as required.
MRTG Technical Consultant
Linux Network Monitoring, Nagios and MRTG Consultant
Nagios and MRTG are useful, license-free monitoring tools that run on the Linux OS and can be used to analyze UNIX/Linux environments, Windows networks, or multi-platform situations where Linux and Windows run side by side. Nagios allows network support engineers to track system services including SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher permits you to graph the bandwidth in and out of SNMP network devices such as servers, routers, and switches. Progent's network integration engineers can assist you to utilize both these utilities to streamline and troubleshoot your computer network.
Microsoft Teams with Microsoft Stream Consulting Services
Microsoft Teams and Azure Active Directory Specialists
Progent can help your business to plan an upgrade to Teams from Skype for Business Online and install, administer, and troubleshoot a cloud-based or mixed deployment of Microsoft Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
After Hours Windows Applications on Apple Mac Remote Support
Immediate Windows Applications on Apple Mac Computer Consultant
For businesses with a mix of Apple Mac and Windows computers, there exist two basic alternatives for running Microsoft Windows-only software on an Apple Mac: remote access to an actual Windows PC or local simulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to attach a Mac to a remote Microsoft Windows-based PC to run Windows programs and access network resources. Virtual PC for Apple Mac emulates Microsoft Windows on an Apple Mac computer so you are able to run Windows applications locally. Progent's Mac technology consultants can assist your business to maintain these solutions for running Windows applications on your Macs and can in addition help your company to assess and configure other products for Windows platform simulation.
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