Expanding your telecommuter workforce can have a major impact on IT architecture, security, and company culture. Progent has two decades of background assisting SMBs to plan, deploy, manage, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can help your Fresno company to pick the appropriate tools and adhere to leading practices in creating and maintaining a safe virtual office solution for teleworkers that promotes collaboration and returns maximum business value. Progent offers support services that go from as-needed guidance for helping you past occasional technical roadblocks to comprehensive project management to help you carry out business-critical tasks.

Progent's consultants can assist Fresno, California businesses to succeed with any facet of creating a high-performing work-from-home ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, cybersecurity, backup/restore solutions, and centralized management.

Voice/Video Conferencing for Telecommuters
A wide selection of video conferencing platforms from major vendors support virtual meetings, video conferencing, chat sessions, and screen/content sharing for both onsite workers and telecommuters. Many organizations utilize multiple conferencing products to meet the needs of their various partners and clients. Progent's communications experts can help you to maintain your existing conferencing ecosystem and enhance the productivity of your at-home employees.

  • Skype for Business is Microsoft's popular communications product that supports real-time presence, IM, voice and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can assist your company to set up and maintain Skype for Business clients to support your remote workforce. For details about Progent's support expertise for Skype for Business, see Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video phone app for iOS and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime support up to 32 simultaneous users for video sessions. To learn more about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing specific content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus revision and playback for future reference and training. For details about Progent's consulting services for Webex as well as for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and information with features such as IP voice and video calling, persistent chat, plus file sharing. To learn more about Progent's support expertise for Teams and for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these products and assist you to tune your network architecture to run them.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing a productive telecommuter solution for your Fresno, California organization, call 1-800-993-9400 or visit Contact Progent.



An index of content::

  • 24 Hour Exchange Online Archiving Configuration Office 365 mail flow Computer Consultants
  • 24-7 Remote Workforce Fresno Consulting - Endpoint Management Solutions Assistance Fresno California Remote Workforce Fresno Assistance - Management Solutions Consulting and Support Services Fresno

  • Network Consulting Microsoft Dynamics GP ERP
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    Microsoft Dynamics GP/Great Plains can help you grow and control your company better by offering easy availability of strategic data and a rapid ROI. Dynamics GP/Great Plains confers important productivity benefits including its ability to extend the presence of your company, handle your accounting, computerize financial processes, unify procedures across your business, refine inventory control, increase order accuracy, expand sales and minimize lead-time, and maximize cash flow. Progent can help you configure and manage a reliable, secure server and communications foundation to support Great Plains, and can provide expert Microsoft Dynamics GP/Great Plains consultants to help you reap all the advantages of your Microsoft Dynamics GP software.

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    Progent is a leading innovator in affordably providing enterprise-class network help to small businesses. Progent's success in handling the network support needs of the historically underserved small company market is the cumulative outcome of key technical and process innovations that have eliminated much of the traditional costs out of administering IT service, added unmatched technical expertise into the support system, and dramatically accelerated the solution process.

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    Progent's Microsoft certified consultants can help you design and implement an efficient in-place Microsoft Exchange 2007 migration plan that minimizes network downtime, simplifies long-term support demands, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-location upgrades, Progent offers the knowledge and experience to complete your move rapidly and economically. Progent's Exchange Server 2007 help, troubleshooting, and consulting services include assistance with the configuration of outside vendor enhancements of Exchange Server 2007 and the design of unified messaging solutions powered by Exchange 2007 Server.

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    Progent's expert support team can show you how to define and implement a smooth in-place Exchange Server 2003 migration strategy that avoids productivity disruption, simplifies long-term support requirements, and makes your Exchange Server 2003 easy to administer. For complex multiple server or multi-site upgrades, Progent offers the experience to finish your project rapidly and affordably. Progent's Exchange Server 2003 support, repair, and design offerings include assistance with the integration of third-party enhancements of Exchange 2003 Server that are best aligned to your business needs.

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    Progent's CCIE-certified networking experts offer advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.

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    Microsoft Consultants Live Communications Server 2007

    MS Office Communications Server delivers IM and presence in an extensible, world-class package offering enhanced security, seamless compatibility with other Microsoft software, an expandable, industry-standard development environment, and support for regulatory mandates such as HIPAA, SOX, and GLB. The product allows lower costs and improved business efficiencies, enhanced individual output, and better IP security. Microsoft Office Communications Server 2007 has been superseded by Lync, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence experts offer online and on-premises configuration support and troubleshooting help for your Office Communications Server 2007 environment and can help your organization to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also help you to plan and carry out an efficient migration that will add significant strategic value to your IT system

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    Progent can provide fast access to the skills of seasoned wireless specialists who can help you to assess the advantages of Ubiquiti UniFi Wi-Fi APs for your business and assist you to design, deploy, maintain, and debug your UniFi network. Progent can also conduct a Wi-Fi site survey to assist you to select, provision, and position UniFi wireless APs for optimal signal coverage and throughput.

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    Progent provides nationwide urgent phone support and consulting services for companies who operate networks powered by versions of the Linux OS or whose IT systems feature a mix of Linux platforms/Linux and Microsoft products. Remote network consulting provides optimum return for your IT dollar by preserving client productivity and limiting the hours charged for network repair services. Sophisticated remote support technology and skilled service specialists and engineers combine to enable Progent to handle most IT problems without squandering time and expense by going to your site. In the vast majority of situations your network issues can be remediated by telephone or via a mix of telephone help and remote access. Progent can make available Cisco CCIE network experts and CISSP and ISSAP premier security professionals to assist with the toughest system issues.

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    Progent's Cisco-certified Wi-Fi integration consultants can help you to configure, manage, and troubleshoot Cisco Small Business 100/300/500 Wireless Access Points.

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  • Open Now SCCM 2016 Peer Cache Help and Support
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    System Center Configuration Manager 2016 automates software provisioning and updating, streamlines compliance settings management, keeps track of network resources, guards against corporate data leakage, performs network health reporting, allows secure self service, and delivers a single point of control for administering multi-operating system networks running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration specialists can assist your organization with any aspect of designing, implementing, using and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.

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  • Google GCP Cloud Vision Specialist Google Cloud solutions Engineer
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  • Help and Support Microsoft Exchange Upgrade Exchange 2000 Upgrade Upgrading
  • ISA 2004 Server Remote Support ISA 2004 Server Configuration
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  • ISP Service Plan Selection Professionals Internet Carrier Selection Consultancy
  • IT Consulting iPhone Wi-Fi Online Support Services iPhone ActiveSync

  • IT Services SharePoint Portal Server
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    Progentís Microsoft-certified consultants can provide companies of all sizes consulting, technical support, and application development services for SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web technology for intelligently connecting people, groups and data. Microsoft SharePoint offers a common spot for your employees or clients to connect to, manage, distribute and manipulate useful data, files, and applications and to interact with other people. SharePoint allows quicker and better decisions, more efficient access across groups and more streamlined business practices. Windows SharePoint Services join employees, clients, teams and projects with the knowledge theyíve created in a way that makes data convenient to locate, retrieve and re-use. Progent's SharePoint experts can assist you to maintain your current SharePoint solution or upgrade to the latest version of SharePoint.

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  • Immediate Consultants Application Virtualization Consultant XenApp Application Virtualization
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  • Exchange 2003 Upgrade Online Consulting
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    Progent's expert support team can show you how to define and implement an efficient in-place Microsoft Exchange 2003 migration plan that avoids network disruption, simplifies ongoing support demands, and makes your Exchange Server 2003 easy to manage. For complicated multi-server or multi-site migrations, Progent has the background to complete your move rapidly and affordably. Progent's Microsoft Exchange Server 2003 help, repair, and design offerings include assistance with the configuration of outside vendor enhancements of Exchange Server 2003 that are in keeping with your business goals.

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    Progent's compensation model is built on contribution, so similar to working as a freelance consultant, your earnings are directly driven by your generated revenue. Certain of our consultants focus on quality of life and choose to work at an easy pace, using our flexible calendar to follow individual pursuits like mountain biking, motorcycle racing, skiing, surfing, travel, or sharing free time with family and friends. Other consultants take advantage of the opportunity to make big dollars through hard effort and long days. Progent completely encourages both sides of the spectrum plus everything in the middle.

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    ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system running efficiently by tracking the state of critical assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your specified IT personnel and your assigned Progent engineering consultant so any potential problems can be addressed before they have a chance to disrupt your business.

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    Progent practices information transfer from Progent's consultants to clients. By teaching clients to resolve problems that are within their scope, Progent can concentrate on delivering hard-to-find skills where Progent has few competitors. Mid-size businesses who utilize familiar independent service providers or who employ internal IT personnel benefit when Progent transfers information about new technology and proven methodologies to make their IT environments more reliable, protected, and productive.

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    Progent's certified engineers can provide remote and onsite consulting expertise to assist your company to manage, support, and repair computers based on Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, security and compliance, disaster recovery, online connectivity, mobile device management, Wi-Fi network design, and remote system monitoring and alerts.

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    Remote 24x7 network monitoring, proactive alarms, and periodic analytical reporting are vital to maintaining the proper operation of your network and eliminating unnecessary and expensive downtime. Remote Monitoring and Management technology has progressed to the point that businesses of any size can afford a level of protection that was once limited to large enterprises. Progent can provide a variety Remote Monitoring and Management options delivered as low-cost service packages created to help your company to detect and fix a an array of network problems before they can disrupt your business.

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    Progent provides clients access to consultants who have earned some of the computer industry's most prized certifications. Progent thinks that customers have the right to be sure that their computer service providers have accredited testing plus extensive practical experience so that Progent's clients can use Progent's service with trust. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) confers priority for substantially superior vendor assistance than is available to uncertified service providers, enabling Progent to offer clients a higher class of computer support. In addition, recognized certifications such as CISA or ISSAP for IT security can help enterprise customers to demonstrate compliance with regulatory demands by engaging the services of accredited IT professionals.

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    Microsoft Lync Server 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network (PSTN) voice communication. Lync 2010 can extend the capability of Exchange, SharePoint Server and Office desktop or Office 365 and simplify administration through integration with Active Directory. Lync can also cut expenses by eliminating VoIP equipment and subscription services, PBX systems, or legacy video conferencing technology. Progent's certified IM and Presence consultants offer online and onsite support to assist you to manage and troubleshoot your current Lync Server 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help you to plan and carry out an efficient Skype for Business upgrade.

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    Remote 24x7 monitoring, proactive alerts, and actionable reports are crucial to preserving the proper operation of your IT system and eliminating preventable and expensive disruptions. Remote Monitoring and Management solutions have advanced to the point that businesses of any size can get a degree of protection that was previously reserved for enterprises. Progent can provide several Remote Monitoring and Management (RMM) solutions delivered as low-cost services designed to assist you to detect and fix a most network problems before they get big enough to disrupt productivity.

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    Microsoft Mac Office allows Mac users to run the world's most familiar business applications. Progent's Apple-certified Macintosh experts can show you how to configure Mac Office on a mixed-platform environment combining Apple OS X and Windows-powered platforms so that Mac users can access the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who use Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can provide service for networks that mix Mac with Windows systems with complete resource sharing, or networks which carefully limit sharing between Apple Mac and Windows users.

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    Microsoft SQL Server 2005 offers powerful, standardized tools to IT experts as well as to network users, lessening the difficulty of creating, integrating, administering, and using company information and analytical programs on platforms ranging from mobile devices to corporate data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require a network consultant with real-world expertise and broad knowledge in designing and building information-based, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.

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