Immediate Online Support for Fresno California Computer Systems
Fast Phone Support for Fresno NetworksFor businesses located in Fresno California, Progent provides online technical support for computer systems based on any mix of Microsoft, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Certified engineers have delivered online troubleshooting to companies in every state in the U.S. (See recommendations from Progent's customers.) In addition, Progent can furnish the expertise of Cisco CCIE network specialists to solve complex infrastructure problems, as well as the services of CISSP-certified cybersecurity consultants to help with high-level security design and diagnostic jobs.

Progent's online support engineers provide exceptional leverage due to the fact that they possess the practical background and have access to the advanced technology needed to resolve the majority of information system problems rapidly. Efficient support reduces immediate expenses because solutions use up fewer billable minutes. Remote support also eliminates the expense of sending a consultant to your location. Your organization benefits even more with incidental expenses by reducing or avoiding system downtime and related costs stemming from business discontinuity, disgruntled customers and vendors, idle workers, and distracted executives. Progent's advanced remote technical support know-how is particularly important in environments that depend on public clouds for vital network infrastructure or applications such as Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform, or where onsite IT support may not be useful.

Progent's pricing policy for remote help is structured to leverage your IT service investment. Progent charges by the minute for phone assistance, so you pay exclusively for the support that you actually get. Unlike typical online support companies, Progent imposes no service activation charge or minimum fees. Progent's one-minute granularity and clean policy for pricing save you from situations where speedy. minor fixes manage to turn into substantial bills. Progent's penchant for solving technical issues efficiently means your business spends less money.

Progent's Online Consulting and Technical Support Expertise
Through years of experience, Progent has mastered an array of optimized technologies and proven methodologies which promote the highest level of effectiveness for remote engineering help and troubleshooting for information systems of any size. Progent offers safe Virtual Private Network support for gateways from a variety of popular sources such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN technology enables the engineers of Progent's remote service group to link to your company's computer system remotely without violating corporate security.

Progent's proven technical support reporting system stores thorough histories describing all service that Progent's clients have received. Progent's staff service personnel have the benefit of the details of support provided to every Progent client by every Progent engineer. This history of problems and resolutions is stored as an easily accessible internal database that enables Progent's remote technical experts to share their experiences company-wide to ensure that the effectiveness of Progent's support grows over time. Progent's advanced accreditations and close associations with key technology companies including Cisco and Microsoft make available additional extensive technical knowledge bases and allow fast access to manufacturers' in-house product engineers with the result that Progent's online consulting experts are able to find optimal solutions in the least time.

Online technical services provided by Progent to businesses in Fresno California include:

ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent provides a selection of budget-friendly, flat-rate services intended to allow small and mid-size organizations to benefit from the same cutting-edge technology used by many of the world's top corporations. Progent's ProSight series of outsourced network management services addresses all critical facets of modern networking such as email content filtering, behavioral-based threat defense, cloud-based backup and disaster recovery, network infrastructure management, VM hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior analysis tools to guard endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily escape traditional signature-matching anti-virus tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to address the entire malware attack progression including blocking, detection, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical multi-layer security for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint control, and web filtering through cutting-edge tools packaged within a single agent managed from a unified console. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP deployment that addresses your company's unique needs and that allows you achieve and demonstrate compliance with government and industry data security standards. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require immediate action. Progent's consultants can also help your company to set up and test a backup and restore solution such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable and fully managed service for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates your backup processes and allows fast recovery of vital files, applications and VMs that have become lost or corrupted as a result of component breakdowns, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's backup and recovery consultants can deliver world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPPA, FIRPA, and PCI and, whenever necessary, can help you to restore your business-critical data. Read more about ProSight Data Protection Services Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading information security vendors to provide web-based control and comprehensive security for your email traffic. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage space. Email Guard's onsite security gateway device provides a deeper level of analysis for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller businesses to map out, track, enhance and troubleshoot their connectivity hardware such as switches, firewalls, and access points plus servers, printers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are kept current, captures and manages the configuration of almost all devices connected to your network, tracks performance, and generates alerts when issues are detected. By automating complex network management activities, WAN Watch can knock hours off common tasks like making network diagrams, expanding your network, finding appliances that need important software patches, or isolating performance problems. Learn more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your IT system operating at peak levels by checking the health of critical computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your specified IT personnel and your assigned Progent engineering consultant so any looming problems can be addressed before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected Tier III data center on a fast virtual host configured and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the apps. Because the environment is virtualized, it can be moved immediately to a different hosting environment without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and safeguard information related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs or domains. By cleaning up and managing your IT documentation, you can eliminate as much as 50% of time spent searching for critical information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require the instant you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size businesses to get an objective evaluation of the overall health of their information system. Powered by a selection of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's certified group of information technology experts, ProSight Network Audits show you how well the deployment of your core network assets conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits like a more manageable Active Directory environment. Both versions also include one year of advanced remote network monitoring and management (RMM). Advantages can include easier management, better compliance with data security standards, more efficient utilization of network resources, faster problem resolution, more reliable backup and restore, and higher availability. See more information about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service based on a phone interview with a Progent information assurance consultant. The fact-finding interview is designed to help evaluate your organization's ability either to stop or recover quickly after an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to gather information concerning your current AV defense and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow best practices to deploy a cost-effective security and backup/recovery environment that meets your business needs. For additional information, refer to The ProSight Ransomware Preparedness Report Service.

Special Support Programs Available from Progent
Progent offers the services of world-class online consulting experts for contract information technology projects. Billing rates for longer-term consulting projects are set based on the qualifications of the consultants required. Progent's background in these special areas of information technology enables clients to complete critical initiatives economically and on schedule. Progent's project-based online engineering solutions include:

  • Help Desk Call Center Services
    Progent's Help Desk service offerings for businesses with environments based on Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include comprehensive Help Desk Call Center services, shared Helpdesk services, and Call Center process consulting. Progent's Standard Help Desk Services offer smaller organizations a comprehensive solution that handles all aspects of remote Level 1 desktop technical support from initial requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and management reports. Progent provides call desk services at a significant discount from Progent's normal desktop support rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve challenging problems.

    Progentís Help Desk sharing services make it possible for your business to split the load for Help Desk services transparently between your IT staff and Progent's large roster of veteran technical support technicians and matter experts (SMEs). Progentís Co-managed Help Desk service is a collaborative support solution built around the top professional services automation tool for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

    Progent's Help Desk Call Center staff of seasoned network professionals gives your workers in Fresno California fast assistance from a dependable technical support resource with years of background providing phone support and remote diagnostics for networks powered by Microsoft, Cisco, macOS and OS X, UNIX, or Linux products. Progent's charter is to give the Help Desk recognition as a significant driver of company efficiency, and Progent's intent is to fix instead of merely document network issues.

  • Business Applications Support: Training, Custom Development, and Problem Solving
    Progent's Applications Consulting Team provides online advanced engineering expertise and training in special business application areas that include Enterprise Requirements Planning, MRP, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can provide expertise, customization, and training for Microsoft applications including CRM, Microsoft Project, Microsoft Office 365 Word, and Office 365 Excel. To find out additional information on Progent's expertise, custom development, and training services, refer to Progent's Applications Experts Team.

  • Centralized and Automated Management of Hybrid Cloud Environments
    System Center 2016 unifies and automates the management of hybrid cloud networks through comprehensive integration with Windows Server 2016 servers, Windows 10; seamless management of multi-OS networks that include Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts offer world-class remote and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and install a new implementation of System Center 2016, extend or optimize your current one, upgrade smoothly from a prior version of System Center, or troubleshoot your System Center environment.

  • Remote Hybrid Network Monitoring and Reporting Support
    Progent can deliver businesses in Fresno California remote IT infrastructure monitoring by providing System Center Operations Manager (SCOM) consulting services and System Center 2012 Operations Manager (SCOM 2012) support. Progent can adapt Operations Manager to fit your environment so your network maintenance is proactive rather than reactive. By uncovering looming trouble spots before they cause crashes, system monitoring can head off stressful and costly network breakdowns. Progent can also assist with system monitoring tools like Nagios and MRTG to diagnose UNIX, Linux, Solaris, or macOS and OS X networks, Microsoft networks, or environments that incorporate a mix of OS platforms.
How Your Fresno Company Can Contact Progent's Online Support Professionals
To contact Progent about emergency online help with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX computer systems, visit Progent's Emergency Remote Support, telephone 1-800-993-9400, or refer to Contact Progent. For businesses and new ventures in Fresno California, Progent's phone-based network support specialists are ready to provide expert and affordable system support whenever your company has to have it. More than 15 years of offering remote tech support has earned Microsoft Partner certification for Progent's consultants and has helped Progent to develop world-class troubleshooting capability and to refine remote access technology to fix computer problems quickly while eliminating the cost and lost time that comes with in-person support calls.

Even if your Fresno office works with a local independent support technician or employs an in-house IT staff that know how to deal with typical network problems, Progentís Microsoft and Cisco certified engineers can still provide a convenient and transparent virtual expansion of your local resources in cases when your regular service personnel either lack the availability or the knowledge to resolve sudden network emergencies or particularly complicated integration projects.

Advantages of Progent's Network Help for Companies in Fresno California
Progent's online IT consulting services enable your Fresno organization to enjoy the advantages of on-call, enterprise-level network support without the cost of managing a full-time IT staff. Your network will acquire added strategic value by being more available, efficient, and secure. Advantages to your business include:

  • Seamless virtual extension of your on-site support resources
    For most organizations in Fresno California, local computer service providers, whether represented by outside consultants or an internal maintenance staff, can resolve typical technical problems. On the other hand, serious problems might occur when your regular resources are too busy or absent, and some trouble may stem from technology that is beyond the scope of your onsite service people. In these cases, Progent's on-call support professionals give you a convenient, quick, and economical way to augment your local resources and to pass on useful information to improve your ability to deal with downstream issues in-house.

  • Less Dependence on Individual Consultants
    For IT support, smaller offices often rely on individual freelance consultants. Although freelance service people carry smaller internal costs than larger support firms and can afford to charge marginally less, they are often overbooked, making it impossible to respond quickly to crisis situations. If an independent service provider is busy with another client, sick, on vacation, or in training, the lack of reserve personnel may force your company to wait for help during an emergency. As your network grows, system unavailability and trouble with critical applications become more costly. The money you thought you were saving on a freelancer can be consumed quickly by reduced productivity. Progent offers a reliable source of reserve support expertise to make sure your IT system is always up and running.

  • Build a Solid Basis for Seamless Growth
    Organizations typically begin with an IT architecture implemented on a shoestring budget. Lacking a proper infrastructure, band-aid repairs often get thrown onto a shaky foundation. As a company grows, reliability and scalability problems can hinder the productivity of the organization. Such poorly designed systems require careful analysis, smart strategic planning, and extensive IT knowledge to upgrade to a system architecture that can provide the stable foundation to meet vital business requirements and facilitate future growth.

  • Work with Problem Solvers Instead of Technology Sellers
    Smaller companies need advice and technical education to navigate through an increasingly complicated array of technology alternatives available for accelerating business success and enhancing efficiency. They do not need a network consultant who is trying to resell a specific vendor's products. IT support and product sales can result in a scenario where the recommended solution is built around a profitable technology rather than the true needs of a business. Progent eliminates these conflicts of interest by offering only services rather than products. This enables Progent to align technical consulting with the best interests of clients.

How Is Progent Different from Other Service Organizations?
Progent is a Microsoft Partner consulting firm and Progent's head count, breadth of IT background, refined remote support tools, and familiarity with enterprise networking allow companies to escape the limitations of exclusive reliance on smaller consulting organizations, individual freelance consultants, or over-stretched in-house resources.

Progent adds value by providing:

How Does Our Company Start Receiving Online Network Help from Progent?
To get started with Progent's online help services or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for network help, go to Immediate Online Support.



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    Progent's Microsoft-certified SQL Server application developers and DBAs offer online expertise to help organizations of any size to create, manage, and troubleshoot applications powered by the Microsoft SQL Server platform and Microsoft's .NET architecture. Progent's SQL Server experts can provide help with any phase of application development in environments that range from small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.

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    MozyPro Consultant Services

    Progent can provide affordable remote support from consultants skilled in a broad range of utilities and technologies that provide solutions for backing up Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and desktops plus laptops and smartphones. Progent offers expertise for all major backup products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can help you to install, enhance, or maintain data backup systems for a variety of topologies including local, remote, cloud-based, or a mix.

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    Outsourcing Network Help Specialists

    Progent is organized provide comprehensive online consulting for all major technical areas common to todayís small company information systems and offers a variety of vital, on-demand services including a part-time CIO to offer senior-level IT design and budgeting skills, a Technical Response Center for help desk services, proactive server monitoring, spam/virus filtering as a managed service, project management for major initiatives like office moves orOS upgrades, connectivity consultants for designing high-performance and robust network infrastructure, certified security specialists to ensure data protection and regulatory compliance, disaster recovery specialists to help design business continuity plans, and software programmers to write, customize, or troubleshoot mission-critical applications.

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    Microsoft Exchange Support and Integration

    Years of background with Microsoft's Exchange products has made Progent one of the most knowledgeable IT support companies in California for configuring email solutions based on Microsoft Exchange Server 2000. Progent is expert in helping small businesses get all the benefits of Microsoft Exchange Server under typical situations such as upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 mail environment, and outsourcing your Exchange Server administration.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    MCSE Expert Certified Integration Services SQL Server 2012 Reporting Services

    Progent offers the expertise of certified consultants and experienced software programmers, DBAs, project management experts, network infrastructure architects, disaster recovery specialists, and certified security consultants to assist you to assess the potential advantages of Microsoft SQL Server 2012 for your business, install test systems at your site or at Progent's test lab, design and execute out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS solutions, and configure an efficient and secure network infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.

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    Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification through rigorous examination and significant work with network security architecture. ISSAP consultants possess comprehensive knowledge of access control systems and techniques, telecommunications and network protection, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-certified security experts can help your business with all phases of secure network architecture.

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    Expert Microsoft Certified Exchange Server 2003 Upgrade IT Services

    Progent's expert support team can show you how to define and implement a smooth in-place Microsoft Exchange 2003 migration strategy that avoids productivity downtime, simplifies ongoing support requirements, and makes your Exchange 2003 Server easy to administer. For complex multiple server or multi-location upgrades, Progent offers the background to complete your move rapidly and economically. Progent's Exchange Server 2003 support, troubleshooting, and design services include assistance with the configuration of outside vendor add-ons to Exchange 2003 Server that are best aligned to your business needs.

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    Dynamics GP/Great Plains Help and Support

    Progentís Microsoft certified experts offer a variety of support services for Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft financial package and corporate management solution built, like all Microsoft financial solutions, on the scalable and popular foundation of Windows technology. Dynamics GP 2010, the latest edition of Microsoft financial software in the Dynamics GP line, offers a cost-effective tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Dynamics GP/Great Plains is simple to deploy and configure, and with its segmented approach you are able to license only the capability you currently need, with the option to add clients and increase capabilities in the future. Progentís Dynamics GP/Great Plains Software support engineers can help you deploy, configure and manage Dynamics GP 2010 as well as older editions of Microsoft Dynamics GP/Great Plains.

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    Microsoft Windows Business Computer Server Companies

    Progentís IT outsourcing services offer economical network consulting for small organizations. Whether it involves planning system infrastructure, setting up an internal Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your network, or creating a web-based eCommerce application, outsourcing your network technical services can contain expenses and eliminate uncertainties, permitting IT service budgets to grow in a more linear and manageable fashion than is feasible by building up a bulky, knowledgeable internal network support organization. Progentís Outsourcing White Paper and flyers tell you how Progent can help you create a secure and highly available network architecture for your vital business software based on Windows including Office XP, Microsoft Office 2003, and Office 2000.

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    Windows Server 2008 Security Help and Support

    Progent's Microsoft-certified professionals can help you to calculate the advantages of Windows Server 2008 for your business, develop pilot programs and rollout plans, integrate Windows Server 2008 with your IT environment and workload, educate your support personnel how to run new management tools, and provide continuing consulting and support via budget-friendly alternatives including Help Desk Call Center service and remote technical support.

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  • SQL Server 2017 Monitoring IT Consultant SQL Server 2017 on Linux Troubleshooting
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  • 24-Hour Small Office IT Consulting
    Small Business Information Technology Consulting Firms

    Progent's Microsoft and Cisco certified computer engineers can provide advanced help with a broad array of products and technologies and can deliver that expertise by phone nationwide or in person in select cities throughout the country and anywhere in California. Progent provides remote support for information systems powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that include a mix of Microsoft and UNIX/Linux platforms. Progent also offers the expertise of Cisco CCIE infrastructure engineers for the toughest connectivity problems, plus the assistance of CISA and CISSP-qualified security engineers to handle high-level security planning and troubleshooting. Progent has provided remote troubleshooting to companies in every state in the U.S.

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  • Small Business WAPs Technical Consultant 24-Hour CCIE Expert Certified Small Business 500 Access Point Configuration

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    Support Outsourcing Windows and Solaris

    Progent's UNIX platform support services provide small businesses and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience offers you a convenient one-stop source to help you create and maintain a protected and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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  • Azure Disaster Recovery Consultants
    Azure VHD Consultants

    Progent can assist small companies to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT management and reduce equipment expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can assist you to understand the benefits and restrictions of different cloud computing models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises applications and resources and ensure you sidestep the common mistakes small companies make when migrating to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN tunnels and to manage Apple iOS devices and Android smartphones and tablets.

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  • Symantec VPN Compliance Audit Symantec Raptor Security Consultancies
  • System Center 2016 Business Continuity Consultants System Center 2016 and NetApp Integration Technology Consulting Services
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  • Tandberg T3 Telepresence Services Emergency Radvision XT5000 Consultancy
  • Technical Support Cisco Planning Online Cisco Certified CCIE Small Business IT Outsourcing Firms

  • After Hours Microsoft Hyper-V 3.0 Virtual Server Consultants
    Microsoft Hyper-V 3.0 Server Consolidation Onsite Technical Support

    Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in key areas such as secure multitenancy, agile infrastructure, cloud readiness, expandability and performance, and high availability. Progent's Microsoft-certified consulting experts can assist your company to benefit from Windows Server 2012 R2 Hyper-V to install and manage virtual servers to cut IT expenses and enhance productivity.

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  • Technology Consulting Services Microsoft SharePoint Server 2013 Fresno, CA Top Rated SharePoint Technology Consulting Services Fresno Madera
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  • Tennessee Integration Firms 24 Hour Wisconsin Technical Support Organization

  • Microsoft Exchange 2016 Migration Support and Setup
    Consultant Microsoft Exchange 2016 Upgrade Planning

    Progent can assist you in any and all facets of your migration to Microsoft Exchange Server 2016 including planning HA architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for high-availability CAS services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.

  • Top Quality ProSight Email Spyware Protection Consulting Services ProSight Outbound Email Filtering Consultancy
  • Top Rated SIP Migration Remote Consulting Network Consultant SIP Infrastructure Solutions
  • Top Rated Troubleshooting Cisco AnyConnect Cisco ASA 5500-X Firewall with Firepower Remote Troubleshooting
  • Top Rated Virtual Server Technology Consult Virtualization Consultancy
  • Top Rated WatchGuard Firebox T55 Firewall Information systems Security Outsourcing WatchGuard Firebox Firewall Setup
  • Top Rated Windows SBS Consultant Services MS Windows Small Business Server 2008 Consultancy
  • Troubleshooting Microsoft Dynamics NAV 24x7 Microsoft Dynamics SL Support and Help
  • UNIX Consultants Solaris Consulting

  • domain management Professional
    Technology Professional network asset documentation management

    ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect data about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your IT documentation, you can save as much as half of the time spent looking for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether youíre planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require the instant you need it.

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  • Urgent NetScreen IT Services Remote Juniper NetScreen IPsec VPN Information systems Security Outsourcing

  • Microsoft Expert Technical Support SharePoint Server 2010
    Remote Troubleshooting SharePoint Server

    Progent's Microsoft-authorized experts can show you how to rationalize the business justification for implementing SharePoint 2007, advise you on the appropriate version of Microsoft SharePoint Server for your application, provide configuration and integration expertise, help you to set up MS SQL Server as a back-end database, improve your network infrastructure, integrate your off-the-shelf and custom application software to work with SharePoint Portal Server 2007, develop a company-wide security plan that includes portal technology, and provide maintenance and Help Desk support.

  • Urgent Network Consultants Microsoft Lync Server Instant Messaging Lync Server 2013 Front End Server Consultants
  • Urgent Nexus NX-OS Outsourcing Nexus Switch VXLAN Engineer
  • VMware Site Recovery Manager Testing Services VMware NSX Architecture Consultants

  • Biggest Video Conferencing Network Consulting
    Top Quality VoIP Phones Computer Consultants

    Progent's CCIE-certified networking experts offer high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.

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  • Exchange 2016 Upgrade Planning Consultant
    Remote Support Services Microsoft Exchange 2016 Migration Planning

    Progent can assist your business in all phases of your upgrade to Exchange 2016 such as planning HA infrastructure for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring HLB for fault-tolerant CAS services; planning, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web.

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  • Fortinet FortiGate NGFW Firewalls Network Consulting
    Fortinet 60 Series Firewalls Computer Consulting

    Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in offering top throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can help your business to deploy your Fortinet FortiGate firewalls to protect all your digital assets at the network perimeter, within the data center core, at branch locations, and in the cloud.

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  • Windows 10 Pilot Testing Network Engineer Support and Setup Windows 10 Configuration
  • Windows 2003 Professional Microsoft Windows 2003 Online Consulting
  • Windows 2008 Server Setup and Support 24-7 Windows 2012 Integration Support
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  • Catalyst Ethernet Switch Remote Troubleshooting
    Catalyst Ethernet Switch IT Services

    Progent's Cisco-certified CCIE experts can assist organization to configure, manage, update, optimize and troubleshoot Catalyst switches. Progent can also assist your business to enhance the security of Catalyst switches and move efficiently from outdated switches to current models.

  • Windows Hyper-V 2016 Containers Online Support Services Consulting Windows Server Hyper-V 2016 Hybrid Cloud
  • Windows Server 2008 Security Support and Help Consultant Microsoft Windows Server 2008 R2
  • Windows Server 2012 R2 upgrade Consultant Services Windows Server 2012R2 Server Manager Integration Support

  • iPhone Wi-Fi Consulting
    Top iPhone and Outlook integration Computer Engineer

    Progent can provide cost-effective online assistance to help you to design, deploy, and fix any facet of your iOS and Windows integration solution and is available for quick tasks to help you through specific technical roadblocks or major engagements to help you finish large-scale initiatives on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you build or maintain a highly available, protected and scalable infrastructure that aligns with your computing model. Progent also offers remote or onsite training to show you how to manage and use your iOS devices in a secure, team-oriented ecosystem that optimizes the business value of your information network.

  • Windows Server 2016 Hybrid Solutions IT Services Windows Server 2016 Stretch Clusters Network Consultants
  • Windows Server 2016 Storage Spaces Direct Remote Support Windows Server 2016 Failover Clusters Support and Help
  • Windows, UNIX, Solaris Configuration Windows and Solaris Configuration
  • Wireless Bridge Support and Help 24-Hour WLAN Network Engineer
  • Zero Downtime Clustered Servers Support Services 24 Hour Microsoft Exchange Cluster Professional
  • iPad On-site Technical Support 24x7 iPad Remote Technical Support
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