The CISA credential is a recognized achievement that indicates mastery in information system security auditing. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has consultants pass an extensive examination administered by the ISACA professional group. Progent can provide the expertise of a CISA-Certified Cybersecurity audit professional trained to assist companies in the fields of IS audit process, information technology governance, systems and infrastructure lifecycle, IT service delivery, protection of information resources, and business continuity preparedness.
E-Mail Guard is Progent's economical anti-spam and anti-virus service that gives small businesses enterprise-quality protection from spam, viruses, DHA attacks, and other varieties of email-borne assaults on computer systems. E-Mail Guard is built on Postini's perimeter management technology, a comprehensive suite of web-based spam filtering and anti-virus services that defuse email assaults before they can penetrate the corporate firewall. Perimeter Manager also lets administrators monitor and control their e-mail systems, regardless of server vendor, hardware type, or geographic location.
Cisco's Catalyst Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the configuration and control of wireless access points, optimizing Wi-Fi performance by limiting the impact of RF congestion, enhancing wireless availability with rapid auto-failover, and strengthening data security by detecting cyber threats and analyzing network traffic according to user type and locale. Progent can help you to deploy Cisco wireless LAN controller appliances to manage Wi-Fi LANs of any size. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's latest wireless controller solutions.
Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in critical areas including secure multitenancy, agile infrastructure, cloud support, scalability and performance, and high availability. Progent's Microsoft-certified consultants can help your business to take advantage of Hyper-V to deploy and manage virtual servers to cut network expenses and improve productivity.
Progent's Microsoft certified experts offer small and mid-size companies enterprise-level consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to deliver important software rapidly and automatically to appropriate workers, reduce software costs and stay compliant by determining patterns of usage, improve Windows protection by improving your awareness of vulnerability and by delivering targeted patches, manage your mobile workforce through industry standards independent of connection or geography, and reduce operational costs by efficiently utilizing the administrative capabilities incorporated into Windows. Progent's SMS engineers can help you use SMS economically for automated software and application deployment, security patch control, and asset monitoring management including software and hardware inventory.
Mid-sized companies can get all the benefits of System Center Operations Manager 2007 and have quick availability of Progent's Microsoft and Cisco Premier Certified network consulting professionals. With Progent's economically priced network service packages, medium-size businesses can select a basic co-sourcing package based on System Center Operations Manager 2007 with network monitoring, proactive alerts, comprehensive system analysis, Help Desk support, and remote service. For businesses with mission-critical applications who need high availability networking, Progent can provide a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide mid-size business information systems enterprise-class reliability, security and performance.
Progent is one of the most qualified network support firms for integrating email and messaging solutions based on Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get all the benefits of Exchange Server 2000 for typical scenarios including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 Server support.
Progent's ProSight Enhanced Security Protection services deliver ultra-affordable in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, device control, and web filtering via leading-edge tools incorporated within one agent managed from a single console. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that addresses your organization's specific requirements and that allows you demonstrate compliance with legal and industry information protection standards. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent action. Progent's consultants can also help your company to set up and verify a backup and restore solution like ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack such as ransomware.
Progent's certified professionals can help you analyze the potential benefits of Hyper-V-based virtualization for your business, conduct pilot installations to validate Hyper-V's compatibility with your production applications, evaluate your network infrastructure for optimal performance with virtual server solutions, help you in upgrading to Microsoft Windows Server 2008 and setting up Windows Hyper-V, educate your IT personnel to track and administer Hyper-V, offer expert consulting support for improving the security of your virtual machines, design and test business continuity procedures that maximize network availability, and provide ongoing consulting and maintenance including affordable remote troubleshooting and comprehensive Help Desk services.
Stealth penetration checking is an important component of any comprehensive network security plan. Progent's security professionals can perform thorough penetration tests without the knowledge of your organization's in-house IT staff. Unannounced penetration checking uncovers whether existing security defense tools such as intrusion incident warnings and event history analysis are properly configured and consistently monitored.
Progent offers national remote phone support and consulting services for companies who operate UNIX or Linux environments or whose information systems feature a combination of UNIX/Linux and Microsoft technology. Remote IT help offers maximum leverage for your information technology budget by preserving user productivity and shortening the hours charged for network repair services. Sophisticated remote support tools and experienced service specialists and consultants combine to enable Progent to solve most IT problems without squandering time and expense by traveling to your site. In most of cases your IT problems can be dealt with over the phone or via a combination of phone support and online access. Progent can offer the services of Cisco certified CCIE network engineers and CISA certified security professionals to assist with the toughest system issues.
Progent's ProSight portfolio of managed IT services are designed to provide organizations who have small in-house network support staffs with low-cost access to enterprise-class management platforms and technical expertise. Benefits of the ProSight catalog of managed IT services include predictable network management expenses, smart automation of common management processes, ongoing adoption of new technology, smooth migration from older systems to modern solutions, close alignment of information technology with strategic objectives, guidance from seasoned network consultants, and allowing management to concentrate on business rather than fast-evolving network technology.
Progent offers affordable online consulting to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.
Progent can assist businesses of all sizes to move any part of their network infrastructure to Microsoft Azure. This can streamline IT management and lower equipment investments. Azure includes a wealth of public cloud services and Progent can assist you to understand the benefits and limitations of various cloud networking models supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local apps and resources and make sure you sidestep the typical mistakes small companies make when moving to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Android handhelds.
Progent's Meraki wireless access point experts provide remote and on-premises support to help businesses of any size to design, deploy, manage, expand or repair Wi-Fi networks that include Cisco Meraki APs. Progent can assist you to configure and support Meraki-based wireless infrastructure for sites that range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products including Catalyst and Nexus switches, routers and ASA firewalls to build a seamless ecosystem that provides the same access, responsiveness, security compliance, manageability and uptime for wired and Wi-Fi clients regardless of their mobility or computing device.
Progent's Microsoft Certified engineers offer world-class consulting for major implementations of Microsoft Exchange. Progent's experts can show you how to prepare for multi-site Exchange rollouts or upgrades and can supply local technicians to assist large companies with deployments of Exchange Server 2007 in the or any area served by Progent's engineers.
Altaro VM Backup software provides small and mid-size businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted environments and also supports low-cost backup to Microsoft Azure Block Blob storage. Headline features include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup intervals as low as five minutes for reducing your Recovery Point Objective, military-grade encryption, item-level recovery capability for specific files and emails, extensive support for Windows Server Cluster Shared Volumes and VMware vCenter for managing larger deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live VMs with zero downtime. Progent is an Altaro partner and can provide a broad array of consulting services to help you to plan, deploy, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup.
Microsoft 365, formerly branded Office 365, is Microsoft's expanding suite of productivity apps and cloud-hosted services available on a subscription basis. Microsoft 365 applications and cloud services are available in a variety of product bundles intended for markets ranging from individuals and households to global enterprises. Progent offers fast and easy remote access to consultants with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can help you to understand the many subscription options available with Microsoft 365 and configure your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with cross-platform networks that include Windows, macOS or OS X, and Linux software. Progent can also help you to build and maintain hybrid solutions that seamlessly combine on-premises and cloud-based products and services.
Progent is an Altaro partner and can design and manage a deployment of Altaro Office 365 Backup to safeguard your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, plus Teams Chats.
Progent's proven ransomware recovery experts can help you to reconstruct an IT network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience configuring ISA Server-based security solutions for information systems with many sites, remote users, and mission-critical web applications. Progent's Microsoft Firewall consultants can assist your company in planning and implementing an installation of ISA 2000 Server or ISA 2004 Server that supports your network security requirements without overly restricting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's Microsoft-certified consulting engineers can assist you to assess the benefits of Exchange Server 2010 for your company and can help you to plan and implement a smooth upgrade to Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 that will provide quick payback by increasing your workers' efficiency, cutting the expense of equipment and service, simplifying administration, and integrating your vital communications technologies.
Progent's Cisco-certified wireless technology experts can help you to configure, administer, and troubleshoot Cisco Wi-Fi products including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Progent's certified Forefront Threat Management Server 2010 and ISA Server 2006 consultants can help you to plan, deploy, and support an implementation of Forefront TMG or ISA Server 2006 on your information system that delivers the firewall protection, speed and manageability that your business requires.
Progent's Technical Response Center offers national extended hours remote support for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts offer after-hours telephone support and remote secure computer access to troubleshoot and repair network problems rapidly and economically. The breadth of technical expertise represented by Progent's team of country-wide service professionals allows Progent to escalate even the toughest network issues to competent experts as needed. For critical issues, the TRC tries to answer your request for support in less than one hour.
Progent offers the part-time or temporary services of a veteran Chief Information Officer to provide strategic direction to assist you pick and maintain network solutions to match your current needs and that can serve as a solid foundation for your future growth. Progent's part-time CIO services offer financial leverage to organizations trying to optimize the benefits from their network expenditures but who are without the budget or hesitant to take on one more executive-level manager to their full-time staff. Since Progent is vendor-neutral, with a sizable team of consultants certified to maintain all leading operating systems and networking technologies plus a wide selection and business applications, Progent is in a unique situation to provide objective advice as well as expert technical help for developing IT solutions that match the special needs of your organization.
Progent offers nationwide online technical support and troubleshooting services for companies that operate Apple Mac OS X networks or whose IT systems include a combination of macOS and Mac OS X with Microsoft Windows technology. Progent's consultants can provide Mac clients a variety of services such as desktop support, upgrading to the most recent edition of OS X from earlier versions of Apple macOS and Mac OS X, plus help with Apple macOS and OS X applications. Progent's specialists in Apple technology can also assist you with iPhone and iPad support, or migrating to iCloud services. Online technical support offers maximum return for your information technology dollar by preserving user productivity and shortening the hours billed for computer repair services. Advanced online support technology and experienced service specialists and engineers combine to enable Progent to handle the majority of IT issues without wasting time and money by going to your location. In the vast majority of cases your network issues can be remediated by telephone or through a mix of phone support and online network analysis. Progent can offer the services of Cisco CCIE network experts and CISA and CISM certified security specialists to help you with the toughest system problems.
Progent's certified Cisco network security consultants provide high-level PIX Firewall and ASA Firewall consulting services including architecture, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack defense, and secure access services. Ranging from compact, easy-to-install desktop appliances for small and home offices to scalable gigabit appliances, Cisco PIX Firewall and ASA Firewalls offer advanced protection, performance, and high availability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, purpose-built operating system, eliminating possible OS-specific security gaps.
Progent's team of application experts can provide advanced consulting, software programming, integration help, and webinar classes for popular business applications covering key areas including ERP, financials, business reporting, web commerce application development, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with decades of background delivering high-level consulting and troubleshooting services remotely, Progent can assist clients throughout the United States to save the lost productivity and fees related to travel and on-site activity without sacrificing the effectiveness of consulting support.
Progent provides nationwide remote technical support and consulting services for businesses that run Apple Mac environments or whose IT systems feature a mix of Apple macOS and Mac OS X with Microsoft products. Progent's engineers offer macOS and Mac OS X clients a variety of services such as desktop support, upgrading to the most recent version of Mac OS X from other earlier editions of Mac, plus help with Apple macOS and Mac OS X application software. Progent can also assist you with iPhone and Apple iPad support, or migrating to Apple's iCloud. Online network consulting provides optimum return for your information technology dollar by preserving client productivity and shortening the time billed for computer repair services. Sophisticated online support technology and experienced technicians and consultants combine to enable Progent to handle most IT issues without squandering time and money by going to your location. In most of cases your network issues can be dealt with over the phone or via a mix of phone help and remote connectivity. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISSP certified security professionals to help you with the most difficult network issues.
Progent can assist you in any and all phases of your upgrade to Exchange 2016 including planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining mass storage requirements for your VMs, databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent's expert support team can help you define and implement an efficient in-place Exchange Server 2007 migration strategy that avoids productivity downtime, simplifies long-term service requirements, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-location upgrades, Progent has the knowledge and experience to complete your project rapidly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and design services include expertise with the configuration of third-party enhancements of Exchange Server 2007 and the design of unified messaging implementations powered by Microsoft Exchange 2007 Server.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies more than 25 years of background helping manufacturing, distribution and service companies to manage complicated supply chains and improve the efficiency of critical processes to bring products to market quickly and adhere to customer schedules consistently. Progent can provide the skills of an ERP specialist with more than 20 years of background working with the SyteLine/CloudSuite Industrial platform. Progent offers online or on-premises services that spans from as-needed advice to solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, CPQ, web site integration, troubleshooting, data conversion, Amazon AWS integration, training, and DBA services.
Biggest Consultancy Security Information and Event Management
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to diagram, track, enhance and troubleshoot their connectivity hardware such as routers and switches, firewalls, and access points plus servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are always updated, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and sends notices when issues are discovered. By automating complex management and troubleshooting processes, WAN Watch can cut hours off common chores like making network diagrams, reconfiguring your network, locating devices that require critical updates, or identifying the cause of performance bottlenecks.
Progent can assist you to understand the wealth of subscription options offered with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 so you derive top business value. Progent supports cross-platform networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to create and manage hybrid networks that seamlessly integrate local and cloud-based resources.
Altaro VM Backup software offers small and mid-size businesses a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud environments and also supports low-cost cloud backup to Azure Block Blob storage. Headline features include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, item-level restore options for specific files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and for VMware vCenter for managing large-scale deployments, and support for Microsoft VSS technology to back up live virtual machines without downtime. Progent is a certified Altaro partner and can provide a broad range of services to help you to design, deploy, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup.
24x7 Information Assurance Cybersecurity Organizations
Progent can assist your organization in any facet of your migration to Microsoft Exchange Server 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V virtualization; configuring hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365; and setting up Outlook.
Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that avoids productivity downtime, simplifies long-term service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multiple server or multi-location upgrades, Progent has the experience to finish your project rapidly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and design services include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations based on Exchange Server 2007.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the maximum level of dependability and expandability and is also simple to move to any data center. ProSight Virtual Hosting and management services are based on proven virtualization technologies that allow small and midsize businesses with multi- platform IT systems to economize significantly on the expense of capital equipment, system support, and IT management while benefiting from world-class reliability and an unprecedented level of vendor flexibility.
If your business operates a UNIX or Linux environment or a mixed-platform computer system, Progent's CISM and CISSP-certified security specialists can assist your whole enterprise in a broad range of security areas such as security management practices, security design and models, access control products and techniques, software development security, business processes security, hardware security, communications, infrastructure and web security, and disaster recovery preparedness. CISM, CISSP and ISSAP define the core skills and worldwide standards of knowledge that information security professionals are required to possess. These certification provide executive management the assurance that those who have earned their CISM or ISSAP certification have the background and theory to offer effective security support and consulting services.
Progent's Microsoft-certified professionals can help you to evaluate the advantages of Windows Server 2012 R2 for your organization, create pilot environments and rollout strategies, optimize your network for local, multi-location, cloud-based, and partial-cloud datacenters, educate your IT support staff, create an enterprise-wide security plan, streamline IT management, help with creating applications, and generate and test a disaster recovery/business continuity plan.
24-7 GIAC Information Assurance Security Consultants
Progent's Microsoft-certified consultants have over a decade of background designing, deploying, optimizing and repairing Microsoft SCOM environments and can provide companies of any size expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to plan an architecture for SCOM 2012 servers that provides the responsiveness and resilience required to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs based on leading practices for monitoring network infrastructure and Microsoft and third-party apps and services. In addition, Progent can provide fast online or onsite technical support to assist you to remediate serious issues detected by SCOM 2012.
Progent's Wi-Fi site survey services assist you to plan, implement and troubleshoot a Wi-Fi network adapted to your environment, providing your business a WLAN that delivers the reception, speed, density, Quality of Service, data protection, and hand-off capability your company requires. Wi-Fi site survey services from Progent include online predictive analysis for designing a Wi-Fi LAN and onsite survey services for confirming, tuning, and debugging an operational wireless LAN.
If your office computer system mixes UNIX, Linux or Sun Solaris technology with MS Windows, Progent can show you how to integrate your servers into a unified network that permits all your OS platforms to coexist for simple administration, seamless dataflow, high availability, enhanced performance, and strong protection. Progent's UNIX/Linux/Solaris and MS Windows integration support offerings include IT architecture integration and support, consulting for Windows services for UNIX, remote server monitoring and administration, remote technical support and repair, on-site technical support, and Helpdesk outsourcing.
Nagios and MRTG are useful, Open Source monitoring tools that operate under Linux and can be deployed to monitor UNIX networks, Microsoft Windows systems, or multi-platform networks in which the Linux OS and Windows coexist. The Nagios monitor allows system support engineers to monitor network services such as SMTP, HTTP, FTP, and NNTP. Multi Router Traffic Grapher allows you to track the traffic in and out of SNMP-enabled network devices including servers, routers, and switches. Progent's system monitoring experts can show you how to use both these tools to streamline and troubleshoot your system.
GIAC Security and Compliance Check Consultant Services
Progent's Meraki Wi-Fi access point consultants provide online and on-premises support to assist organizations of any size to plan, install, manage, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can help you to configure and support Meraki-based wireless networks for environments that range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco technology including switches, routers and firewalls to create a cohesive ecosystem that provides the same access, performance, security compliance, manageability and uptime for wired and wireless clients regardless of their location or computing device.
Progent offers quick access to the expertise of seasoned Wi-Fi specialists who can help organizations to assess the value of Ubiquiti UniFi Wi-Fi APs for your business and help you to plan, install, maintain, and debug your UniFi wireless network. Progent can also conduct a Wi-Fi site survey to assist you to choose, provision, and place UniFi wireless APs for your required coverage and throughput.