With the Catalyst line of switches for small and medium-sized businesses, Cisco enables organizations to gain all the benefits of adding intelligent services to their networks. Cisco's switching technology allows you to enable features that make your IT network sufficiently available to handle time-critical needs, scalable to support future growth, secure enough to guard confidential data, and designed for prioritizing and managing all traffic to optimize network operations. Progent's CCIE and CCNP certified engineers can help you pick out and deploy Cisco switches that make sense for your company. Also, Progent's CISA certified security consultants can show you how to create a comprehensive protection policy and configure Cisco Catalyst switches so they help support your security strategy. Cisco Catalyst switching products that Progent supports include the Cisco Catalyst 2960 switches, Cisco Catalyst 3750 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 switches.
Progent offers nationwide online phone support and consulting services for companies who operate environments based on variants of Linux or whose IT systems include a combination of Linux platforms/Linux and Microsoft technology. Online technical support provides maximum leverage for your information technology dollar by protecting client efficiency and shortening the hours billed for computer repair services. Advanced online access tools and skilled service specialists and consultants allow Progent to solve the majority of IT problems without squandering time and money by traveling to your site. In most of cases your network issues can be dealt with by telephone or via a combination of telephone help and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISSP certified security specialists to assist with the toughest network problems.
System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and easy restore capabilities for Microsoft-based networks. Data Protection Manager 2016 offers application-sensitive backup for critical workloads like SQL Server, Exchange Server and SharePoint, protects Windows and Linux virtual machines, supports virtual machines running on Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist businesses of all sizes to design, implement, manage, and troubleshoot a multi-site backup/recovery system built around System Center 2016 Data Protection Manager. Progent can help you to migrate from an older version of DPM or from an outdated system, and Progent can optimize your SCDPM 2016 environment for on premises, colocated, cloud-based or hybrid deployment models. Progent can provide remote or onsite support and can provide as-needed expertise to help you through technical bottlenecks or deliver comprehensive project management or co-management support to help you finish your Data Protection Manager 2016 initiative on schedule and within your budget.
Progent's IT outsourcing services offer economical computer support for small businesses. Whether it includes designing system architecture, creating an internal Help Desk or outsourcing a one, deploying a new email platform, monitoring your system, or developing an on-line eCommerce application, outsourcing your network engineering services can reduce expenses and eliminate risks, permitting network support expenses to increase in a more moderate and manageable fashion than is possible by assembling a bulky, knowledgeable internal IT organization. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to create a protected and highly available network architecture for your vital applications based on Windows.
Progent's certified Excel and Office 365 Excel application consultants can provide a wide range of remote support services to assist you to plan, develop, test, install, manage, and debug business applications based on any release of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help you to upgrade your current Excel applications to the newest versions of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Android phones and tablets, and identify and fix compatibility issues between various versions of Office Excel. Progent offers as-needed help to clients looking for a quick fix to a specific issue related to Excel and Progent can also provide comprehensive project management support for migrating or creating line-of-business applications built on Office Excel. Progent's affordable webinar training for Office Excel can be customized to address the needs of individual users or teams.
Dynamics GP/Great Plains software includes analytics and reporting features that let you track all operations, sales and expenses, and market trends with integrated drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting support expertise can help you design reports that let you understand your business more thoroughly, turning uncooked data into useful management information. Progent can enhance your reporting and analytics by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and programming experience with VBasic, XML and other tools in order to offer specialized business software development and eCommerce solutions that work transparently with Microsoft Dynamics GP/Great Plains.
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to plan and deploy a disaster recovery solution built around Microsoft's latest Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using commodity equipment, VM Load Balancing for improving the performance and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, economical creation of a stretch cluster quorum witness.
Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, optimizing and fixing System Center Operations Manager solutions and offer companies of all sizes advanced online or onsite consulting services for SCOM 2012. Progent can assist you to plan an architecture for SCOM 2012 servers that provides the responsiveness and availability required to watch over your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs based on industry best practices for tracking network fabric and Microsoft and third-party applications and services. Also, Progent can deliver responsive online or on-premises troubleshooting to assist you to remediate serious problems uncovered by System Center 2012 Operations Manager.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against password theft by using two-factor authentication. Duo supports one-tap identity verification on Apple iOS, Android, and other personal devices.
Progent offers national urgent technical support and troubleshooting services for companies that run UNIX or Linux networks or whose information systems feature a mix of UNIX/Linux and Microsoft Windows products. Remote network consulting offers optimum return for your IT budget by protecting user productivity and shortening the time billed for network repair services. Sophisticated online support tools and experienced service specialists and consultants combine to enable Progent to solve the majority of network problems without squandering time and money by traveling to your location. In most of cases your IT problems can be dealt with over the phone or through a combination of phone support and online network analysis. Progent can make available Cisco certified CCIE network engineers and CISSP and ISSAP certified security professionals to assist with the toughest system problems.
Progent's Ekahau-certified Wi-Fi network design experts can assist your business to design, deploy, optimize, manage and debug a Wi-Fi network customized for your environment. Progent can provide remote or onsite support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF analysis, Ekahau Analyzer for resolving RF signal issues, and Ekahau Insights for monitoring the health of multiple Wi-Fi sites.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard information related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as half of the time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you're making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require the instant you need it.
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Progent can provide the cost-effective services of remote Internet connectivity consultants to assist your company to assess or enhance your ISP services so your Internet access solution matches your business requirements. Services provided by Progent include evaluation of your existing bandwidth use, vendor and plan analysis and selection, network provisioning, and overseeing a smooth switchover to a new carrier and/or service plan. Provisioning can include optimizing existing routers and switches and configuring additional ones, implementing firewalls, and designing fault-tolerant Border Gateway Protocol configurations.
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 APs, WiFi 6/6E and WiFi 7 APs, security gateways, switches, IP phones, and security cameras. Progent can provide the skills of veteran Wi-Fi professionals who can assist you to assess the benefits of Ubiquiti's UniFi products for your business and help you to design, install, manage, and troubleshoot your UniFi solution.
Progent delivered a wireless networking environment that allowed a school to increase efficiency and avoid the recurring costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for interfacing separate locations up to 2.5 miles apart and can reach even greater distances. This wireless solution provided better performance and dependability than recourse to amplifying the 802.11b wireless network, and since it utilizes the 5.8Ghz band it offered protection against local interference.
Progent's certified Windows Server 2022 experts can help your company to design and implement an efficient upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with a datacenter-based installation of Windows Server 2022.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to contain the progress of an active ransomware attack. Call 800-462-8800
Progent's Microsoft-certified consultants can provide small and midsize businesses IT consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, groups and information. SharePoint Portal Server offers a central spot for your workers or clients to connect to, manage, distribute and manipulate useful information, documents, and software and to communicate with one another. It enables quicker and better decisions, more efficient access across teams and more economical business practices. The main goal of SharePoint Server is to bring together, in a relevant way, all of the many sources of knowledge accessible inside and without a business network. Windows SharePoint Services connect employees, customers, workgroups and projects with the data they've created in a way that makes data convenient to locate, download and apply.
Small to middle size companies can now enjoy all the benefits of Operations Manager and in addition have fast access to Progent's Microsoft and Cisco Certified network consulting professionals. With Progent's affordably priced network service programs, small and midsize organizations can choose a simple System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to offer small business information systems world-class reliability, security, and productivity.
Progent can provide the support of certified consultants and seasoned database application programmers, database administrators, project managers, Cisco-certified network architects, disaster recovery planning specialists, and certified security consultants to assist you to assess the likely benefits of Microsoft SQL Server 2012 for your organization, install pilot environments at your datacenter or at Progent's test lab, plan and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from legacy database solutions, and define an efficient and safe network infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
Progent has two decades of background helping small and mid-size companies to design, implement, optimize, manage, and debug computer networks that incorporate at-home workers.
Progent provides live remote training for an array of client applications and environments such as Office and Microsoft 365 Excel, Word, Publisher and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Online training provides the benefits of conventional physical classroom seminars, such as immediate communication between students and trainers, but eliminates the costs of transportation and the challenge of attempting to accommodate the schedules of many workers. Offered to single students or groups of all sizes, Progent's live online instruction allows the instructor to run the seminar from an online facility while the clients can be dispersed across a campus or across the the U.S. Virtual learning deploys powerful learning tools like virtual white boards, electronic hand-raising, and collaborative desktops. Classes can be short and targeted to specific subjects or extended in duration and wider in scope.
Progent's network engineers can help you to automate desktop PC software update management by delivering expertise with administration platforms that include System Center Configuration Manager 2007, SMS 2003, and WSUS.
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to plan, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a campus or a nationwide enterprise. Progent can also assist clients to integrate other Cisco devices for streamlined management.
Progent's certified Forefront TMG and Internet Security and Acceleration Server 2006 experts can help you to plan, deploy, and support a configuration of TMG 2010 or ISA Server 2006 on your information system that provides the firewall security, speed and manageability that your business needs.
Progent can assist your business in all phases of your migration to Exchange Server 2016 including designing HA system topology for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; determining mass storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing for high-availability CAS services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Progent can help small and mid-size businesses to implement VoIP solutions to provide their telecommuters the advantage of virtual extensions of the corporate phone system.
Microsoft has made a strong effort to enable seamless hybrid environments that integrate Microsoft 365 and on-premises Exchange deployments. This allows you to have some mailboxes hosted on your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional expertise to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Exchange initiative is successfully completed on time and on budget.
Progent's Cisco-certified Catalyst 802.11ax Access Point experts offer economical remote and onsite help for Catalyst next-generation Wi-Fi 6 wireless APs.
Progent's Microsoft-certified consultants offer companies of all sizes consulting, technical support, and application development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced solution that utilizes web technology for intelligently connecting people, teams and information. Microsoft SharePoint Server provides a central location for your employees or customers to connect to, manage, share and interact with useful information, files, and applications and to communicate with other people. Microsoft SharePoint enables faster and more intelligent decisions, more effective sharing across groups and more streamlined business processes. Windows SharePoint Services connect workers, clients, teams and major tasks with the data they've developed in a way that makes data convenient to find, download and re-use. Progent's certified SharePoint experts can help your organization to maintain your existing SharePoint environment or upgrade to the current release of SharePoint.
Progent can assist your company to design, deploy and debug a backup solution built around MSP360 software. MSP360 enables file or image backup/recovery for VMs and physical computers, supports all popular public clouds, and permits businesses to create a data protection ecosystem with a low RTO and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and management of your backup system to prevent data loss resulting from user mistakes, computer glitches, ill-intentioned users, and malware assaults like ransomware.
If your company operates a UNIX or Linux network or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-premier security specialists can help your whole enterprise in a wide array of security topics such as security management procedures, security design and strategies, connection management products and methodology, software development security, business processes security, hardware security, telecommunications, network and Internet security, and workplace recovery preparedness. CISM and CISSP define the fundamental skills and worldwide standards of performance that information security professionals are expected to possess. These accreditations offer executive management the assurance that those who have achieved their CISA or CISM qualification have demonstrated the experience and knowledge to deliver effective security support and consulting services.
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Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security technologies of ISA Server and provides a centrally managed Internet gateway that delivers a single-server solution for a variety of security features including an application and network layer firewall, URL filtering, malware inspection, IPS, application proxy, VPN control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security logging and reporting capabilities, permits customized reporting powered by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be deployed as a virtual server to lower expenses and improve recoverability. Progent's Microsoft-certified engineers can help your company to plan and execute pilot and production deployments; integrate Forefront Threat Management Gateway with Windows Server 2008, Active Directory, SQL Server, Exchange Server 2010, and SharePoint 2010; install Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing consulting and repair services. Progent's consultants can also help your organization to migrate smoothly to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Progent can help your organization in any facet of your migration to Microsoft Exchange 2019 including deploying Windows Server 2019 for hosting Exchange; planning HA architecture for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V virtualization; configuring hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365 and configuring Outlook.
Nexus series switches are intended to deliver the speed, scale, uptime, virtualization support, capacity, security and ease of management required to act as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch experts can provide online and on-premises consulting and troubleshooting services to help you to create an optimal switch topology, build pilot environments to validate your switching solution, install and configure Nexus switches, define and implement effective policies, perform security vulnerability evaluations, set up proactive monitoring, fully utilize network resources by means of virtualization, analyze and repair switching and routing problems, optimize system performance, plan for expected growth, and take advantage of the advanced zero-downtime features incorporated into Cisco's Nexus products. Progent can also assist your business to upgrade non-disruptively from legacy Nexus models or Catalyst switches to up-to-date Nexus switches.
Progent is a leader in cost-effectively delivering world-class network support to small companies. Progent's success in handling the network service requirements of the chronically underserved small business sector is the combined result of key technical and process innovations that have removed a great deal of the conventional costs out of managing IT service, added unmatched professional expertise into the IT service mechanism, and dramatically accelerated the repair cycle.
The new ASA 5500-X Family of firewalls with Firepower Services offer significantly more value than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can help your company to maintain your existing PIX or ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, deploy, tune, manage and debug firewall solutions based on Cisco ASA firewalls with Firepower Services.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Progent offers three essential kinds of Contact Center services including Microsoft Helpdesk Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco experts gives your clients instant access to a reliable support resource with years of experience delivering phone support and remote access troubleshooting for IT systems based on Microsoft products. Progent's focus is on giving the support Helpdesk a respected reputation as a key contributor to business productivity. Progent's target is to resolve and not simply record problems.
Progent's Microsoft certified consultants provide a variety of support services for Microsoft Dynamics GP. Dynamics GP/Great Plains is an accounting and business analysis solution based, like all Microsoft accounting tools, on the expandable and familiar foundation of Windows technology. Microsoft Dynamics GP provides a cost-effective solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to install and configure, and with its modular design you can purchase only the functions you currently need, with the option to add clients and increase capabilities in the future. Progent's Microsoft Dynamics GP consulting engineers can show you how to install, customize and manage the latest version of Dynamics GP or migrate efficiently from an older release.
Progent's Linux consulting experts offer small and mid-size businesses and developers support for managing and maintaining Linux systems that operate with Microsoft-powered networks. Progent can give your organization contact with Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience provides you with a convenient single consulting firm to help you create and maintain a secure and robust cross-platform connectivity and communications solution that allows Linux and Microsoft coexistence by integrating MS Windows with major Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
For advanced project management assistance, Progent offers access to veteran IT experts with decades of background in technology management, program development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers offer project management skills to assist enterprise clients follow best practices to make sure major projects are successfully completed on schedule and within budget.
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size organizations to get an objective assessment of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits show you how well the deployment of your core network devices conform to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits such as a cleaner and more secure Active Directory implementation. Both versions also provide the ongoing advantages of state-of-the-art remote network monitoring and management technology. These benefits can include lower-cost network management, improved compliance with government and industry security standards, higher utilization of IT assets, faster problem resolution, more reliable backup and recovery, and higher availability.
Progent's Microsoft-certified Windows Server 2022 consultants can assist your organization to design and implement a cost-effective upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with an on-prem implementation of Windows Server 2022.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
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ProSight Reporting is an expanding line of in-depth reporting tools created to integrate with the industry's top ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's compensation model is built on contribution, so similar to working as an independent consultant, your income is entirely driven by your work effort. Some Progent support staff focus on lifestyle issues and choose to consult at a more relaxed pace, using our flexible calendar to follow personal enthusiasms such as hiking, motorcycle racing, snow boarding, fishing, vacations, or spending free time with relatives and friends. Other consultants use the opportunity to make big bucks via hard effort and extended days. Progent completely encourages both sides of the spectrum plus any point in between.
Progent can assist your business to support System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, improve security, and increase worker output by ensuring that operating systems and applications stay current, tracking licensing, and reporting usage profiles to help you make informed buying choices. When you are set to update your SCCM 2007 device management solution, Progent can help you to prepare for and implement an efficient migration to System Center 2012 Configuration Manager.
Hyper-V 2016 utilizes key technologies initially developed for and refined on Azure, among the world's biggest public clouds. This pedigree dramatically improves the ability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving security, availability, expandability, manageability, dependability and recoverability. Progent's Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your business, set up test systems to confirm the ability of Hyper-V 2016 to run your critical applications, plan an efficient network topology for a cloud-centric or hybrid deployment, develop and execute a non-disruptive migration plan, educate your IT administration and technical support staff, and deliver as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 solution gives you maximum business benefit.
Progent can deliver a variety of low-cost online and on-premises consulting services to help you to configure, manage, and debug desktops and handhelds based on Windows, macOS/OS X, iOS, Android, or Linux.
Progent's Citrix-certified consultants can assist you to plan, implement, administer, and troubleshoot a virtual application delivery and management system built on XenApp. Progent's Cisco CCIE network engineers can show you how to enhance your network for distributing server-side and client-side applications, and Progent's remote datacenter support experts can help your organization to administer and support a remote datacenter that features high uptime, enhanced protection, and fast disaster recovery.
Progent's Cisco-authorized IT consultants can show you how to build an affordable, high availability Internet configuration architecture that can deliver 24x7 Internet access via a wide range of high availability Internet access technologies including non-stop BGP, transparent fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert professionals to show you how to apply the most current techniques for 24x7 Internet access to implement an affordable, fully redundant Internet network with automatic failover and other capabilities to create fault tolerant Internet availability.
Progent's Microsoft-certified Windows Server 2022 experts can help your organization to plan and implement a cost-effective upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with an on-prem implementation of Windows Server 2022.
Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can assist you to design a DR/BC system based on Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent's Support for IT Service Firms lets you take advantage of Progent's consulting experts while retaining your own brand as a transparent arm of your IT consulting team.
E-Mail Guard from Postini provides constantly upgraded spam and virus filtering, data filtering, and protection from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini partner and support specialist. If your organization is too small to purchase for a regular Postini license, you can still have the use of Postini's Perimeter Manager technology via Progent's E-Mail Guard antispam and anti-virus service offering. Progent's certified email protection consultants can help you create an email safety strategy that features spam filtering and anti-virus technologies and processes.
Nagios and MRTG are powerful, license-free monitoring tools that run with Linux and can be used to monitor UNIX/Linux networks, Microsoft Windows systems, or multi-platform systems in which the Linux OS and MS Windows coexist. The Nagios monitor lets network support engineers to track system services such as SMTP, HTTP, SSH, and NNTP. Multi Router Traffic Grapher allows you to track the bandwidth in and out of SNMP network appliances including servers, routers, and switches. Progent's network monitoring engineers can assist you to utilize both these programs to streamline and repair your computer network.
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, optimizing and troubleshooting System Center Operations Manager environments and offer organizations of any size advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent can also help you to install and customize SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or onsite technical support to assist you to remediate critical problems detected by Microsoft SCOM 2012.
Progent's Microsoft certified consultants offer a variety of support services for Microsoft Dynamics GP/Great Plains. Dynamics GP is a Microsoft financial platform and business management tool built, like all Microsoft financial tools, on the expandable and familiar platform of Windows technology. Dynamics GP 2010, the latest version of Microsoft financial products in the Dynamics GP/Great Plains line, offers an affordable solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Dynamics GP/Great Plains is simple to install and integrate, and with its segmented approach you are able to purchase only the capability you currently require, with the option to add clients and enlarge capabilities when necessary. Progent's Dynamics GP/Great Plains Software support experts can show you how to deploy, configure and manage Microsoft Dynamics GP/Great Plains 2010 as well as older versions of Microsoft Dynamics GP.
Years of experience delivering Microsoft expertise and Cisco network consulting has enabled Progent to build an unmatched ability for serving branch offices that need IT service with the responsiveness common to with small organizations but which includes effective client interaction, complete documentation, and compliance with corporate IT standards. If your corporation has a branch office situated anywhere in California or any region served by Progent's consultants, Progent can provide a broad array of in-person and on-line network support services and system design assistance.
Progent's ProSight portfolio of managed IT services are designed to provide organizations who maintain minimal internal IT administration and support staffs with affordable help from world-class management platforms and technical expertise. Advantages of Progent's ProSight line of managed services include predictable IT management expenses, automation of common administrative tasks, continual adoption of the latest information technology, graceful migration from older systems to up-to-date solutions, improved fit between information technology with strategic goals, access to seasoned network consultants, and freeing up management to focus on business instead of ever-changing information technology.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can expand their market, lower their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and speed up your return on investment.
Microsoft Windows SUS enables information technology managers to install and monitor the latest Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft Software Update Services, IT personnel can completely and easily manage the distribution of updates that are released through Microsoft Update to servers and workstations in a company. Progent can assist you with complex details of the initial configuration of Microsoft Software Update Services such as planning the Microsoft WSUS deployment, configuring client's computers, establishing the Group Policy settings, and making sure your Microsoft WSUS Group Policy Object is linked to an Active Directory container appropriate for your system environment.
ProSight Reporting is an expanding suite of real-time reporting tools created to work with the top ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Wireless Consulting Services provide a fast, economical way for businesses of all sizes to configure, manage, monitor and repair advanced wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and install hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Microsoft System Center 2016 provides important enhancements for managing hybrid cloud networks by offering advanced integration with Windows Server 2016, Windows 10 clients; seamless integration of multi-OS networks that incorporate various Linux distributions, Hyper-V and VMware; and better cloud support including tighter integration with Intune for iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team offers advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist your business to plan and install a new deployment of System Center 2016, extend or tune an existing one, migrate efficiently from an earlier release of System Center, or debug your System Center solution.
ProSight Data Protection Services ECHO provide small and mid-sized organizations an affordable and fully managed service for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates your backup processes and enables rapid restoration of vital files, applications and VMs that have become unavailable or corrupted due to hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's disaster recovery specialists can deliver world-class support to set up ProSight Data Protection Services to be compliant with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical information.
Progent provides Windows 2003 Cluster Server support to help your company deploy zero-downtime clustered servers that can provide 100% uptime. Windows cluster servers for non-stop networks include Microsoft Windows Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster Server. By showing you how too plan non-stop server clustering solutions around Windows Clustered Server 2003, Progent's Premier Windows engineers ensure that your zero-downtime server clusters are set up to optimize the competitive value of your information system.
Progent can deliver a wide range of affordable consulting and support services to assist your business to deploy, integrate, repair, and administer workstations and laptops based on Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent can offer on-premises or online help for single computers or notebooks or work with you to design and implement a large-scale rollout of new or updated OS software and business applications. Progent can also provide engineers and technicians to help your company to plan for and complete a site move or merger designed to cause the least possible interruption to your business.
E-Mail Guard is Progent's affordable antispam and anti-virus solution that gives small businesses enterprise-quality protection from spam, viruses, directory harvesting, and other types of email-borne assaults on IT networks. E-Mail Guard is based on Postini's perimeter management technology, a sophisticated suite of web-managed antispam and anti-virus services that defuse email assaults before they can penetrate the company firewall. Perimeter Manager also lets administrators track and control their e-mail application, irrespective of server vendor, hardware type, or data center location.
Cisco's PIX firewalls have been discontinued and Cisco may no longer support these legacy devices. Progent still offers consulting assistance for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can also help you determine if you should move up to next generation firewall products available from Cisco. Progent's Cisco technology specialists can help you plan and carry out an efficient migration to Cisco ASA 5500-X Series firewalls based on industry best practices.
Progent can deliver a wide range of affordable support services to assist you to deploy, configure, repair, and manage desktop PCs and notebooks powered by Windows, macOS and OS X, or various editions of Linux. Progent can provide on-premises or remote help for single computers or laptops or work with your business to plan and carry out a company-wide migration to new or updated OS platforms and business applications. Progent can also provide engineers and technicians to help your company to plan for and implement a company move or merger designed to cause the least possible interruption to your productivity.
Progent can help you in all phases of your migration to Microsoft Exchange Server 2016 such as designing HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Fortinet next-generation firewalls are leaders in delivering top throughput for SSL/TLS inspection. Progent's Fortinet firewall consultants can assist your business to configure your Fortinet FortiGate security appliances to safeguard all your digital assets at the network edge, within the data center, at branch locations, and at the cloud edge.
Progent's SonicWall firewall experts can help you deploy, maintain, and tune SonicWall firewall appliances including the newer SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and CISA-certified cybersecurity experts can help you incorporate SonicWall firewalls into a complete security plan and design protection into your corporate practices.
Progent's ProSight Virtual hosting services offer small and midsize businesses a variety of advantages such as reduced capital expenditures, savings on operational expense, better management focus, enterprise-class protection, greater fault tolerance, and regulatory compliance.
Progent provided a wireless networking solution that enabled a school to increase productivity and eliminate the ongoing costs of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for interfacing separate sites as far as 2.5 miles apart and can extend to even longer ranges. This wireless solution offered improved performance and reliability than recourse to amplifying the 802.11b wireless network, and since it uses the 5.8Ghz spectrum it provided protection against local interference.
Progent's Microsoft certified experts offer a variety of support services for Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is a financial and business analysis package based, like all Microsoft accounting tools, on the expandable and popular platform of Windows technology. Microsoft Dynamics GP offers a cost-effective tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to deploy and integrate, and with its modular design you can purchase only the functions you currently need, with the option to add users and enlarge capabilities when necessary. Progent's Dynamics GP/Great Plains support engineers can show you how to deploy, customize and manage the latest release of Microsoft Dynamics GP or upgrade smoothly from an older release.
Progent's Data Center engineers can help you select fault-tolerant data centers that meet the specific needs of your company. High availability co-location sites are especially appealing to small companies due to of their affordability and convenience in comparison to pursuing a do-it-yourself approach. Trying to design an in-house data center that offers even a basic level of fault tolerance is too costly for the majority of small companies. Progent can show you how to reap all the advantages of non-stop data centers and fault tolerant colo sites by providing a complete range of consulting and support services.
For enterprises with branch offices in or any region served by Progent's engineers, Progent's Microsoft-Premier network consulting experts and certified Cisco network consultants can provide a variety of network consulting services including project planning, SOX compliance, site moves, enterprise security, network architecture, on-site or phone-based branch office support, and troubleshooting for co-location hosting environments. A Progent IT consultant can show you how to design a multi-office information system that makes efficient use of colocation services and Internet hosting sites. Progent's Microsoft Premier engineers can help major corporations plan, deploy and support major rollouts of updated versions of Microsoft products such as Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent's CCIE and Cisco Certified Network Professional consultants can assist you to deploy Cisco technology for connectivity solutions that combine simple, high-speed, integrated, and wireless networking.
Progent can help small and medium-size companies to set up and debug video conferencing solutions to allow their telecommuters to collaborate effectively with colleagues and clients.
Progent's Cisco certified networking experts can provide advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent's Microsoft consultants can assist you to evaluate the value of Microsoft Lync Server 2010 for your business and can assist you to design and carry out a rollout of Microsoft Lync Server that unifies the administration of Instant Messaging and Presence and increases the productivity of your office staff, at-home workers, and mobile workforce. Progent can also assist you to perform an efficient upgrade to Lync Server 2010 from Microsoft Office Communications Server or Live Communications Server, interface Lync Server 2010 with Exchange, SharePoint Server, and Microsoft SQL Server, show you how you can run Microsoft Lync Server to enhance the team-computing functions of MS Office programs, and offer training and ongoing technical support for Microsoft Lync and other Microsoft technologies.
Progent's certified consultants can help you to evaluate the advantages of Windows Server 2012 R2 for your company, develop pilot environments and migration plans, tune your network for local, multi-location, private or public cloud-based, and partial-cloud environments, train your IT management staff, create an enterprise-wide security plan, automate network administration, help with application development, and generate and validate a DR/BC plan.
Altaro VM Backup software from Hornetsecurity offers small businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted environments and also supports low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or on-premises services to help you to design, install, manage and troubleshoot a comprehensive backup and disaster recovery system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup technology.