Progent has been delivering SharePoint support since the first product was released over two decades ago, and Progent has the scope of technical know-how to help businesses of any size to design and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that add substantial business value to your information network. Progent's Microsoft-certified consulting team can assist your company to assess the business advantages of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration environment; determine whether an in-house, Cloud-based or hybrid deployment is most sensible for your busi9ness; and select the most appropriate version of SharePoint 2013 for your purposes. Progent offers comprehensive project management services or can help in specific jobs related to your SharePoint 2013 deployment.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies more than 25 years of experience helping manufacturing and service organizations to simplify complicated supply chains and improve the efficiency of key business processes to get products to market fast and meet customer schedules consistently. Progent can provide the expertise of an ERP specialist with over two decades of background with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or onsite consulting that can range from as-needed advice to comprehensive solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, customization, CPQ, web site integration, technical support, data conversion, Microsoft 365 integration, training, and database administration.
Progent's Technical Response Center (TRC) offers national extended hours remote support for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts provide after-hours telephone help and online secure network connection to troubleshoot and resolve network problems rapidly and economically. The breadth of technical expertise available from Progent's staff of nationwide service professionals allows Progent to escalate even the toughest network issues to competent specialists as required. For urgent issues, the Technical Response Center endeavors to answer your request for support in less than one hour.
Progent's consultants offer expertise in a variety of disciplines related to mobile networking such as system architecture, wireless data synchronization, wireless security, wireless email, Windows Mobile, RIM Blackberry, and mobile application programming. Progent's Microsoft and Cisco certified experts can save your company time and money by using their wireless expertise to help you choose and configure mobile networking solutions that fit the needs of your company. Progent can also optimize your network infrastructure so that wireless appliances perform better.
Cisco's Catalyst wireless controllers streamline the management of wireless networks by unifying the provisioning and control of wireless access points, tuning wireless throughput by limiting the effect of RF congestion, enhancing Wi-Fi uptime with rapid failover, and strengthening data security by detecting cyber threats and analyzing traffic content based on user type and locale. Progent can assist you to configure Cisco wireless LAN controllers to manage wireless LANs of any size. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi solution or carry out an efficient migration to Cisco's latest wireless controller solutions.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Progent provides national urgent phone support and troubleshooting services for companies who run UNIX, Linux, or Sun Solaris environments or whose IT systems feature a combination of UNIX and Microsoft Windows products. Online technical support provides maximum leverage for your IT budget by protecting user efficiency and shortening the hours charged for computer repair services. Advanced remote support tools and experienced service specialists and engineers allow Progent to solve most network issues without squandering time and expense by going to your location. In the vast majority of situations your network problems can be dealt with over the phone or through a mix of telephone help and online access. Progent can make available Cisco certified CCIE infrastructure engineers and CISM certified security professionals to assist you with the toughest network problems.
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to provide centralized management and comprehensive security for your inbound and outbound email. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most threats from making it to your network firewall. This decreases your exposure to external threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a further level of analysis for inbound email. For outbound email, the onsite gateway offers AV and anti-spam filtering, DLP, and encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall.
Progent's Microsoft-certified consulting experts have more than a decade of background designing, implementing, optimizing and repairing SCOM solutions and offer organizations of all sizes expert remote or onsite consulting services for Microsoft SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or on-premises troubleshooting to help you to fix critical problems uncovered by System Center 2012 Operations Manager.
Progent's Apple Mac consultants can promote the creative facets of Mac computing by providing help services and education in imaging, sound, and motion video. Progent's consultants offer help in a range of Apple Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video post production facility.
Progent's Microsoft-certified consultants can help organizations of any size to assess Windows 10 or to upgrade to Windows 10 from any older release of Microsoft Windows. Online and on-premises assessment and migration support for Microsoft Windows 10 offered by Progent's consultants include Return on Investment estimates, project coordination, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management, telecommuter connectivity, data and identity security, automated provisioning and management, network infrastructure design, wired/wireless convergence, disaster recovery planning, group and personal training for IT support personnel and users, and ongoing Call Center support services.
Progent is convinced that a carefully designed and executed network is a vital piece for enabling a firm's growth, and we follow this philosophy in our corporate network infrastructure. Progent has built a fault-tolerant virtual office network that enables Progent's in-house consultants and authorized contractors to deliver rapid and effective support, collaborate easily on sophisticated projects, and experience professional and private maturity by acting as part of an exciting business ethos of self motivation and freedom.
ProSight LAN Watch is Progent's server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your IT system running efficiently by checking the health of vital assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your designated IT personnel and your assigned Progent engineering consultant so any looming issues can be addressed before they can impact productivity.
Progent's Check Point firewall experts can help you plan, deploy, and manage firewall environments that rely on Check Point Software Next Generation firewalls and Check Point's subscription-based SandBlast security services. Progent's consultants can also assist you maintain legacy Check Point firewalls or upgrade efficiently to Check Point's modern firewalls.
Altaro VM Backup software from Hornetsecurity offers small organizations a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted environments and also supports low-cost cloud backup to Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or on-premises services to assist you to design, install, optimize and debug a modern backup/restore solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup software.
Progent has two decades of background assisting small and mid-size companies to plan, deploy, optimize, manage, and debug IT networks that support at-home workers.
Barracuda's affordable CloudGen Firewall devices offer web filtering, safe remote access, SSL tunnel VPN, high-security SD-WAN, and modern Zero-Trust support along with centralized management encompassing your entire enterprise including on-premises, public cloud, and hybrid deployment architectures. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent has the expertise to be your one-stop resource for network help, administration, education, and cybersecurity expertise.
Network Intrusion Detection Technical Support Services
Cisco Cisco Unified Communications Manager, previously named CallManager, functions as the core of Cisco's communications and collaboration portfolio. CUCM and Unified CM Express provide a modern IP-PBX by integrating with applications that include Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's Cisco-certified consultants offer effective and budget-friendly online and onsite expertise to assist businesses of all sizes to create and maintain CUCM environments by providing Unified Communications Manager integration and technical support services that deliver maximum business value. Progent can help with any aspect of Unified Communications Manager configuration and troubleshooting in areas such as integrating Cisco VoIP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN calling, deploying Cisco ISR routers with CUBE VoIP networking support, designing Cisco UCS server failover solutions for high availability, capacity planning, and integration with Exchange Server.
Progent provides national urgent phone support and consulting services for businesses that run Sun Solaris environments or whose information systems feature a combination of Solaris and Microsoft products. Online technical support provides optimum return for your information technology dollar by protecting client productivity and shortening the hours charged for computer analysis and repair. Advanced remote access utilities and experienced technicians and consultants combine to enable Progent to handle the majority of IT issues without wasting time and money by traveling to your location. In the vast majority of cases your network issues can be dealt with over the phone or via a combination of telephone help and online connectivity. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISSP premier security specialists to assist you with the most difficult network problems.
Microsoft Dynamics Customer Relationship Management helps mid-market businesses nurture profitable customer relationships. Built-in Sales and Customer Service components allow employees to share information to help improve selling success and offer consistent, efficient customer service. Progent can set up the optimal network infrastructure, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can provide your company with a certified MS CRM consultant who can show you how to combine Microsoft CRM with your sales or customer service data.
Progent's Check Point experts can show you how to select and configure Check Point Firewall utilities and appliances powered by Check Point's technology to provide an affordable and effective security defense for your information network. Progent can also show you how to configure other Check Point products such as Check Point ZoneAlarm and Check Point Power-1 firewalls with security solutions from other suppliers and offer a single source for on-going technical support, administration, education, and design expertise.
Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a wide range of online support services to help your organization to design, program, test, deploy, administer, and troubleshoot applications based on any release of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help you to upgrade your legacy Excel solutions to the newest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility problems between different versions of Excel. Progent offers as-needed support to organizations looking for a quick fix to a specific issue related to Excel and Progent also offers comprehensive project management services for migrating or creating line-of-business application software based on Office Excel. Progent's affordable webinar training for Excel can be custom tailored to address the special requirements of individuals or groups.
Progent's Shared Help Desk service makes it possible for your business to split responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's pool of certified desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent's Microsoft-certified Windows 11 consulting experts can provide a range of services for Windows 11 including cloud solutions, mobile management and synchronization, telecommuter connectivity, security and compliance, centralized provisioning, and Call Center support.
If your company computer system combines Solaris platforms with Microsoft Windows, Progent can show you how to integrate your computers into a unified environment that permits all your operating systems to coexist for easy administration, seamless dataflow, high dependability, superior performance, and strong protection. Progent's Solaris and Windows integration assistance offerings feature network architecture integration and service, consulting for Windows services for UNIX, online server monitoring and administration, online network support and repair, on-site technical support, and Helpdesk outsourcing.
Cisco and Microsoft Certified Rockville-Potomac Small Business IT Outsourcing Companies Rockville, MD Setup
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to halt the spread of an active ransomware attack. Call 800-462-8800
Microsoft Dynamics Customer Relationship Management helps small companies nurture positive customer relationships. Integrated Sales and Customer Service components allow in-house staff to share data to help promote sales success and offer consistent, effective customer service. Progent can configure the optimal network environment, including mobile wireless access, to support Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can help you combine Microsoft Dynamics CRM with your marketing or customer service data.
Progent's Microsoft-certified failover clustering experts can assist businesses to evaluate the benefits of deploying Microsoft Windows Server 2012 failover clustering to build a powerful fault-tolerant/disaster recovery solution, help you to design and deploy a Windows Server 2012 environment, provide online and on-premises consulting expertise and engineering support for failover clusters composed of physical servers or virtual machines, and help you to streamline the administration of failover clusters.
Progent's Apple Mac support engineers can help you with a wide array of network foundation areas such as system architecture, off-site and mobile connectivity, internetwork communication, security, and new technologies including Voice over IP and fast wireless networking. For business networks built exclusively on Mac OS X or for environments that use a combination of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the knowledge and depth to handle the challenge of designing, configuring, and supporting a system architecture that is reliable, secure, efficient and aligned with your business objectives. Progent can help you deploy Apple's Xserve enterprise servers, Xserve RAID zero-downtime storage products, and Xsan SAN solution. Progent can also give you access to skilled experts to help you with Cisco routers and switches.
Progent's Microsoft Premier engineers can provide world-class consulting for major implementations of Microsoft Exchange. Progent's consultants can help you prepare for multi-site Exchange Server installations or updates and can provide onsite personnel to help large companies with deployments of Exchange Server 2007 in the or any area covered by Progent's engineers.
MS Communications Server provides IM and presence in an extensible, enterprise-grade package featuring enhanced security, seamless integration with additional Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can realize cost savings and improved operational efficiencies, enhanced individual productivity, and better IP security with this easy-to-manage, fault-tolerant solution. Effective implementations of Microsoft Office Communications Server call for careful planning and consideration before roll out. Progent's Microsoft-authorized professionals can provide the skill necessary to deliver all the benefits of Microsoft Office Communications Server across your entire organization.
Progent is seeking a variety of full-time workers such as motivated MCSEs; connectivity experts who have Cisco CCNP or CCIE credentials; and specialists in advanced system design with backgrounds in mobile connectivity, wireless integration, high-availability systems, business continuity solutions, data protection, and server virtualization. We are also seeking desktop support experts, off-site service professionals, and CISSP or CISA certified security consultants. Progent is also seeking veteran managers and administrators who can perform effectively in our dynamic, virtual office environment. Progent contracts independent consultants with in-depth expertise and hands-on background in crucial information technology topics beyond our main technical focus. Progent's Experts Group hires contractors who offer advice and programming support for line-of-business solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess deep knowledge of popular platforms such as Linux derivatives, Macintosh, or Sun, or offer world-class skills in technologies like telecommunications, web site design, Electronic Data Interchange, web commerce, or dbm programming. Freelance consultants certified by Progent coordinate with our full-time consultants to provide comprehensive IT services for small business networks.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, vendors can expand their market, lower their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and speed up your return on investment.
Progent's Juniper-authorized NetScreen engineer can help you to install and optimize NetScreen 5200 and 5400 routers, upgrade from previous NetScreen devices to the latest Juniper products, and troubleshoot infrastructure issues in all-Juniper or mixed-technology environments.
Progent can help your organization to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to Configuration Manager 2012 from an older change management platform or assist you to modify your current SCCM 2012 environment to support your changing business requirements. In addition, Progent can assist you to create a software foundation that extracts the most value from SCCM by delivering expertise with related Microsoft technologies including Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Progent's Co-managed Help Desk service makes it possible for your business to split responsibilities for Help Desk services transparently between your IT team and Progent's roster of seasoned technical support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation platform for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Progent can help you to design, deploy and manage a backup plan based on MSP360 Backup software to protect your IT resources hosted on any major public cloud. Progent offers monitoring and remote management to protect against data loss caused by user mistakes, system error, malicious insiders, and external assaults such as ransomware.
Progent's Microsoft and Cisco certified network engineers offer advanced help with a broad array of technologies and can deliver that assistance online anywhere in the U.S. or onsite in major cities across the United States and anywhere in California. Progent provides remote support for information systems powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that include a combination of Microsoft Windows and UNIX-based technology. Progent also offers the help of Cisco CCIE network specialists for the toughest network problems, plus the assistance of CISA and CISM-accredited security consultants to handle high-level security planning and problem solving. Progent has delivered online network support to companies in every state in the United States.
Progent can help you in any facet of your upgrade to Microsoft Exchange 2019 including configuring Windows Server 2019 as a host for Exchange; designing high availability (HA) architecture for a local, cloud-based or hybrid deployment; moving mailboxes; planning and implementing Hyper-V; configuring HLB; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and configuring Outlook clients.
If your organization does not require emergency online support but expects to require assistance with your information system soon, you can conserve time and expenses and guarantee that the appropriate IT skill will be ready when you want it by contacting a Progent sales specialist and signing up as a customer. For more information, phone 800-993-9400 or email information@progent.com.
Progent's Cisco-certified wireless integration consulting experts can assist you to deploy, manage, and debug Cisco wireless products such as Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
Progent's CISSP-premier network security experts can assist organizations of any size with any facet of information system security. Progent can create cost-effective security solutions that guard a small office against advanced threats or Progent can plan, deploy, and manage a comprehensive security environment for hybrid enterprise networks that support local, online, and mobile clients accessing IT resources spread across multiple physical sites and various clouds.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your organization to plan and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that combines cloud-based Windows Server on Azure with an on-prem installation of Windows Server 2022.
Progent's certified Windows Server 2022 consultants can help your company to plan and carry out a cost-effective upgrade to Windows Server 2022 that features high availability and that uses a self-hosted network architecture or a hybrid model that combines cloud-hosted Windows Server Online with an on-site implementation of Windows Server 2022.
Altaro VM Backup software from Hornetsecurity offers small businesses a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted environments and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of remote or onsite services to help you to design, deploy, manage and debug a modern backup and disaster recovery solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup.
Progent's Microsoft-certified engineers can help you design, document, carry out, manage, and repair a network-wide migration to 64-bit server and client operating systems and applications. Progent can help you test your 64-bit infrastructure to verify that it supports all of the important 32-bit programs that you want to keep plus the new 64-bit versions of applications you wish to install.
Progent's support experts in Mac and Microsoft Windows technology can help you integrate Mac and Windows computers into cohesive environments with full sharing and collaboration functionality. Allowing efficient co-existence among a mix of servers and workstations powered by Apple Mac OS and Microsoft Windows calls for broad knowledge of and experience with Mac and Windows technology. Progent's background in Microsoft and Macintosh consulting makes it possible to provide world class assistance to businesses that rely on these platforms to keep their strategic advantage. Progent's consultants can also help your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Progent's Cisco certified Wi-Fi experts can provide economical remote and onsite support for legacy and current 802.11ac Aironet Wi-Fi access points (APs) and Progent can assist you to design and manage Wi-Fi environments that incorporate indoor and outside/ruggedized Aironet access points.
Nagios and MRTG are useful, free monitoring utilities that operate on the Linux OS and can be deployed to monitor UNIX networks, Windows systems, or multi-OS systems in which the Linux OS and Windows coexist. The Nagios monitor lets network managers to track network services such as SMTP, HTTP, SSH, and NNTP. MRTG permits you to graph the bandwidth through SNMP network appliances including processors, routers, and switches. Progent's network monitoring engineers can help you use both these programs to streamline and troubleshoot your network.
Small to middle size businesses can now get all the benefits of Operations Manager and also have quick access to Progent's Microsoft Certified IT consulting professionals. With Progent's economically priced IT support programs, small and midsize organizations can choose a simple Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to offer small business networks enterprise-class reliability, protection, and productivity.
Progent's consultants offer expertise in a variety of technologies relevant to mobile networking including network architecture, wireless data synchronization, wireless protection, mobile e-mail, Microsoft Windows Mobile, RIM Blackberry, and wireless application development. Progent's Microsoft and Cisco certified experts can save your company time and money by applying their wireless background to help you select and configure mobile networking technologies that fit the needs of your company. Progent can also tune your network architecture so that wireless appliances perform better.
Progent's Microsoft-certified engineers can help you design, document, carry out, manage, and troubleshoot a system-wide migration to 64-bit server and client operating systems and business applications. Progent can help you pilot your 64-bit infrastructure to verify that it handles all of the important 32-bit applications which you want to keep as well as the new 64-bit editions of applications you plan to run.
Progent's Microsoft-certified Windows 2000 Server consultants can provide computer help and information technology consulting services for the complete family of .NET Servers, Windows 2000 Server, and Windows Server 2003. Progent's Microsoft Windows Server 2000 integration, update, and support services include network planning, deployment, project management, on-site and off-site support, Call Center outsourcing, expert security analysis, full service outsourcing, and economical co-sourcing.
Progent's Wi-Fi IP phone configuration and troubleshooting consultants offer online and on-premises support to help you create and administer a Cisco wireless IP phone solution by providing integration services that range from debugging the configuration of a wireless IP phone or access point to providing project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management platform that includes AI software and advanced services to provide cutting-edge endpoint detection and response (EDR).
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help your business to halt the spread of an active ransomware attack. Call 800-462-8800
GIAC Security and Compliance Test Consulting Services
ProSight Reporting is an expanding line of real-time reporting plug-ins designed to integrate with the top ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Duo services incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation on iOS, Google Android, and other personal devices.
Progent's staff of Microsoft and Cisco Premier experts average longer than a decade of hands-on professional background, at the front lines of IT support, performing a wide range of IT tasks for an extensive mix of clients. Every Progent support professional shares a proven set of personal best practices which are incorporated into shared leading practices standards that Progent teaches its support team. This guarantees that you get not only expert IT capability, but also a support engineer with proven methods for using technical knowledge to solve actual network problems efficiently.
For advanced project management support, Progent can provide the services of senior IT professionals with years of experience in IT management, application development, and business process engineering for organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide project management expertise to help enterprise clients follow best practices to ensure that strategic projects are completed on schedule and on budget.
Progent's wireless site survey services make it easy to plan, deploy and debug a Wi-Fi LAN adapted to your facilities, providing your business a WLAN that has the coverage, speed, density, security, and hand-off ability your business requires.
Progent's Microsoft-certified consultants offer in-depth expertise in implementing, managing and troubleshooting any edition of Microsoft Project Server and can provide a wide range of cost-effective remote consulting services following proven best practices to help organizations of all sizes to get all the benefits of this powerful project management solution. Consulting support offered by Progent include system design, installation and upgrades, setting up secure collaboration among local and remote or mobile users, network optimization, and specialized webinar training.
Citrix offers a comprehensive line of platforms that deliver enterprise-class manageability, scalability, and performance for virtualizing servers and for centralized delivery of virtual Windows desktops and applications. For distributing virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can assist you to evaluate the strategic advantages of Citrix virtualization products and can help you plan, validate, deploy, troubleshoot, and support Citrix solutions.
Exchange Server 2013 includes significant improvements to the capabilities of Microsoft Exchange Server 2010 and delivers important innovations as well as a revamped architecture. These enhancements favorably impact key facets of IT such as manageability, availability, security, operational costs, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to understand the possible advantages of upgrading to Microsoft Exchange 2013, create a cost-effective validation and rollout strategy, and train your IT staff to maintain your Microsoft Exchange 2013 solution. Progent can also provide affordable remote support and management services for Exchange Server 2013.
The Progent Test and Training Lab at the QTS Internet Data Center can be used for testing line-of-business applications, developing cost-effective system upgrade procedures, evaluating and tuning performance, planning or verifying disaster recovery solutions, resolving compatibility issues, and building training environments for the latest technologies. For Progent customers without sufficient internal resources to configure effective test environments, the lab cuts capital outlay and engineering risk and helps keep critical IT initiatives on schedule.
Progent's certified cybersecurity consultants can perform NodeZero-powered PEN tests to make sure your security defense systems and policies are properly set up and effective.
Progent's consultants offer online and on-premises consulting services for organizations of any size to assess the costs/benefits of migrating to Microsoft Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can help your business to design a local, cloud-based or hybrid topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office or Microsoft 365; configure high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration platforms such as Cisco UC. Progent's certified network security experts can assist you create and validate a security strategy for your Skype for Business solution that meets government and industry requirements.
Progent offers two low-cost service packages intended to enable small companies to get an independent network security evaluation from a certified security engineer. With Progent's External Security Inventory Scan, a security expert administers a comprehensive examination of your IT infrastructure from outside your firewall to determine possible risks in the security posture you expose to the public. With Progent's Internal Network Security Inventory Scan, a security expert executes a network scan from an authorized machine within your company firewall to determine your exposure to inside threats. Both security inventory services are configured and executed from a protected external site.
Progent's Microsoft-certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 experts can assist you to design, deploy, and support an implementation of TMG 2010 or ISA Server 2006 on your information system that provides the firewall protection, performance and manageability that your business needs.
Progent has two decades of background helping small and medium-size companies to design, deploy, tune, manage, and debug computer networks that incorporate a remote workforce.
Progent's certified Windows Server 2019 consultants can assist your company to plan and carry out an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers major enhancements in scale, performance, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and container support.
Consulting Security Information and Event Management
Progent offers online and onsite expertise to help you with any phase of business intelligence (BI) reporting from troubleshooting or enhancing reports to planning and deploying a comprehensive BI solution. Progent's management reporting consultants can help you to maintain your current reporting environment, help you to upgrade reports and databases from a legacy reporting platform to a modern one, and provide custom online mentoring to meet your individual requirements. Progent's business reporting and analytics consultants can provide expertise in the leading BI reporting tools such as the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot and Power View, Report Designer and Report Builder.
Technology Professional Security Incident Response
Progent's Cisco certified wireless networking consultants can provide economical online and onsite help for both legacy and modern 802.11ac Aironet Wi-Fi access points (APs) and Progent can help you to design and manage Wi-Fi solutions that include indoor and outdoor/ruggedized Aironet APs.
Progent's Data Center engineers can show you how to identify high availability data centers that meet the particular needs of your company. Fault tolerant co-location sites are particularly appealing to small businesses because of their low cost and simplified logistics in comparison to pursuing a do-it-yourself strategy. Trying to build an in-house data center with even a minimum level of fault tolerance is too costly for the majority of small companies. Progent is ready to show you how to get all the advantages of non-stop data centers and 24x7 colo sites by offering a complete range of engineering and support services.
Progent provides nationwide online phone support and troubleshooting services for businesses who operate Sun Solaris networks or whose information systems include a mix of Solaris and Microsoft Windows technology. Online network consulting provides optimum return for your IT budget by preserving user productivity and shortening the time billed for computer analysis and repair. Sophisticated remote access technology and experienced technicians and engineers combine to enable Progent to solve the majority of IT issues without squandering time and money by going to your site. In most of situations your network issues can be remediated by telephone or via a mix of phone support and remote network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISM and CISSP certified security specialists to help you with the toughest network issues.
SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid development of a new generation of enterprise-class programs that can give your business a critical competitive advantage. SQL Server provides core support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET environment.
Progent's Wireless Consulting Services offer a convenient, economical option for businesses of any size to integrate, manage, monitor and troubleshoot cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Progent's ransomware experts can assist your business to assess your ransomware defenses, monitor and protect your network, help with settlement negotiations with a threat actor, and reconstruct an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.