Cisco offers a full array of routers that includes appliances designed to deliver the protection, bandwidth, and reliability required by customers ranging from small businesses to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and network availability. Progent can show you how to select and integrate Cisco routers to establish a reliable foundation for your network and to make it economical to expand as you support new users, start new offices, deploy new services, open your network to clients and partners, and support a more mobile workforce. Progent offers help with a variety of routers powered by the Cisco IOS operating system, including Cisco's 800 series of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Routers.
Progent can help you to create, deploy and debug a backup/restore plan built around MSP360 technology. MSP360 enables file/folder or image backup/restore for virtual machines and physical computers, works with all leading public clouds, and permits you to create a backup solution with a low RTO and a granular RPO. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and remote management of your backup system to prevent data loss resulting from human miscues, computer errors, malicious insiders, and external attacks like ransomware. To find out more, see ProSight DPS 360 Backup solutions.
Progent’s Microsoft-certified consultants can help your organization to update your workstations from 32 to 64 bits. Progent can assist your company to understand the costs and advantages of upgrading to 64-bit desktop processing, plan an efficient upgrade process that minimizes operational interruptions, and deliver economical, expert online support to assist your company to configure 64-bit PC desktop software and application programs on your current hardware.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that incorporates more than 25 years of background assisting manufacturing, distribution and service companies to simplify complex supply chains and improve the efficiency of critical processes to get products to market quickly and meet customer schedules consistently. Progent offers the skills of an ERP specialist with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or on-premises services that can range from occasional guidance to comprehensive solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, debugging, ETL, Microsoft 365 integration, training, and database administration.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard data related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can save up to half of the time spent searching for vital information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you’re planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it.
Microsoft Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides SMBs a single platform for financials, inventory control, operations, capacity planning, procurement, sales, supply chain, and advanced analytics. Progent's Dynamics Business Central consultants can help you to manage your legacy Dynamics NAV environment or upgrade smoothly to a cloud-based, on-premises, or hybrid deployment model.
Progent's managed services for patch management provide businesses of any size a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and documenting updates to your servers, such as printers, infrastructure appliances such as routers and Wi-Fi access points, and Internet-of-Things (IoT) devices such as sensors and health monitors.
Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds creating corporate security solutions for IT networks with multiple locations, mobile workers, and line-of-business web-based applications. A Progent ISA Server engineer can help your small company design and implement an installation of ISA Server 2004 that supports your information security needs without restricting your productivity.
Remote continuous network monitoring, proactive alarms, and periodic analytical reporting are crucial to maintaining the proper operation of your network and avoiding unnecessary and costly disruptions. Remote Monitoring and Management solutions have advanced to the point that companies of all sizes can afford a level of protection that was once reserved for enterprises. Progent can provide a variety Remote Monitoring and Management solutions delivered as low-cost service packages designed to assist your company to identify and resolve a an array of IT network problems before they can hurt your business.
Progent can assist companies of all sizes to move any part of their computing infrastructure to Microsoft Azure. This can streamline network administration and lower equipment expense. Azure includes a comprehensive library of public cloud services and Progent can assist you to understand the advantages and restrictions of different cloud networking models you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises applications and network infrastructure and make sure you avoid the typical mistakes small companies make when migrating to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN connections and also to manage Apple iOS devices and Android smartphones and tablets.
Progent's Cisco-certified network engineers can show you how to create an affordable, fault tolerant Internet connection architecture that can achieve non-stop Internet connectivity via a wide range of high availability Internet network products and services including non-stop BGP, automatic fail-over, and multiple ISPs. Progent can provide Cisco Certified Internetwork Expert professionals to show you how to utilize the most current technology for 24x7 Internet connections to build a cost-effective, fully redundant Internet interface with automatic failover and other features to deliver zero-downtime Internet access.
For desktop virtualization, Progent offers the support of a Citrix XenDesktop consultant who can assist your company to design a XenDesktop environment that improves the business value of your information system; integrate XenDesktop technology with your servers, end-user devices, and printers; migrate your existing virtual desktop software to current versions of XenDesktop; and provide advanced remote technical support. Progent can also instruct your IT staff to follow best practices to maintain your XenDesktop solution efficiently.
If your company is producing UNIX or Linux applications in an environment that includes MS Windows-based servers, PCs, and office applications, Progent can provide full-service network support outsourcing that frees you to focus on your field of strategic know-how while avoiding the constant distraction of managing your company information system. Through the use of automated network monitoring and by providing online and in-person assistance when your business needs it, Progent offers an economical solution for supporting an IT system that provides high reliability, protection, and efficiency. Progent's developer assistance services include comprehensive information technology outsourcing, virtual infrastructure, online and in-person support and repair, proactive network monitoring, and Help Desk Call Center outsourcing.
Progent provides national online help and consulting services for businesses that run Apple Mac OS X environments or whose information systems include a mix of Apple macOS and Mac OS X with Microsoft products. Progent's consultants offer Apple macOS and OS X clients a variety of services such as desktop support, migration to the latest edition of OS X from other earlier versions of Apple macOS and OS X, plus expertise with Apple macOS and Mac OS X application software. Progent can also help you with Apple iPhone and iPad integration and management, or migrating to iCloud. Remote IT help provides maximum return for your information technology budget by preserving user efficiency and limiting the hours charged for computer repair services. Advanced online access tools and experienced technicians and engineers allow Progent to handle most IT issues without squandering time and money by going to your site. In the vast majority of cases your network problems can be remediated by telephone or via a combination of phone help and remote connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISA and CISM certified security professionals to help you with the most difficult system issues.
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Stealth penetration checking is an important part of any comprehensive network security strategy. Progent’s security experts can perform extensive penetration tests without the knowledge of your company's in-house IT staff. Unannounced penetration checking shows whether current security defense systems such as intrusion detection alerts and event history monitoring are properly configured and consistently observed.
Progent’s experienced Cisco IT security consulting professionals offer high-level PIX Firewall and ASA Firewall consulting services covering architecture, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack protection, and secure access services. Ranging from economical, easy-to-install desktop devices for small and home businesses to modular enterprise-class products, Cisco PIX and ASA Firewalls offer advanced security, performance, and high availability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, purpose-built operating system, eliminating possible OS-specific security gaps.
Citrix offers a comprehensive family of platforms that deliver advanced manageability, scalability, and performance for server virtualization and for centralized delivery of Windows desktops and Windows applications. For distributing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help your company to evaluate the strategic benefits of Citrix virtualization products and show you how to plan, test, implement, optimize, and maintain Citrix solutions.
Cisco has designed an extensive product line of routers that includes routers built to deliver the protection, bandwidth, and reliability required by organizations from small offices to worldwide enterprises. Cisco routers feature support for redundancy, automatic failover, and backup power for improved fault tolerance and system availability. Progent can show you how to choose and configure Cisco routers to build a reliable foundation for your network and to make it easy to grow as you add new users, start new offices, deploy new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a range of routers based on Cisco's IOS platform, such as the Cisco 800 family of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Routers.
Microsoft Exchange 2013 includes major improvements to the functionality of its predecessor Exchange Server 2010 and delivers powerful innovations plus a redesigned structure. These improvements favorably impact key areas such as manageability, availability, security, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to understand the potential advantages of migrating to Exchange Server 2013, create a cost-effective validation and deployment plan, and train your IT staff to manage your Exchange 2013 solution. Progent can also provide ongoing remote consulting and support and management services for Microsoft Exchange 2013.
Progent’s Microsoft-certified experts can provide organizations of any size consulting, technical support, and application development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web-based technology for efficiently connecting people, teams and data. SharePoint Server offers a central location for your workers or customers to access, organize, share and manipulate useful information, documents, and applications and to communicate with other people. Microsoft SharePoint enables faster and more intelligent decisions, more effective access across teams and more economical business processes. Windows SharePoint Services join workers, clients, workgroups and major tasks with the data they’ve developed in a manner that makes data easy to find, retrieve and apply. Progent's certified SharePoint consultants can help your organization to manage your current SharePoint solution or upgrade to the current version of SharePoint Server or to SharePoint Online.
Progent's Microsoft-certified engineers can help you plan, document, carry out, manage, and troubleshoot a network-wide migration to 64-bit server and desktop operating systems and business applications. Progent can help you pilot your 64-bit infrastructure to verify that it handles all of the key 32-bit programs that you intend to keep as well as the new 64-bit versions of applications you wish to run.
Windows Hyper-V 2016 incorporates key technologies initially designed for and refined on Microsoft Azure, one of the world's largest public clouds. This pedigree dramatically enhances the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving data security, availability, expandability, manageability, dependability and recoverability. Progent’s Microsoft-certified consultants can assist you to assess the benefits of Hyper-V 2016 for your business, configure test environments to confirm the ability of Hyper-V 2016 to support your critical applications, plan a cost-effective network architecture for a cloud-centric or hybrid installation, develop and execute a non-disruptive upgrade plan, educate your IT administration and support staff, and deliver ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 solution gives you maximum business value.
Cisco's Small Business family of APs are Linux-powered devices engineered as value-priced Wi-Fi APs for small offices. Progent's Cisco CCIE Wi-Fi infrastructure consultants can provide remote or onsite integration and debugging support to assist your organization to plan, configure, upgrade, tune, administer and debug Cisco Small Business wireless AP environments of any size or topology.
Progent’s Microsoft-premier consultants can assist your organization to update your workstations from 32 bits to 64 bits. Progent can assist your company to understand the risks and benefits of upgrading to 64-bit desktop processing, plan an affordable migration strategy that minimizes business interruptions, and offer economical, expert remote support to assist you to install 64-bit desktop operating systems and application programs on your existing computers.
Progent's support specialists in Mac and Microsoft Windows technology can help you combine Apple Macintosh and Windows computers into seamless environments with full sharing and collaboration support. Enabling productive co-existence among a mix of servers and desktops powered by Mac OS and Windows calls for extensive knowledge of and background with Apple Macintosh and Microsoft technology. Progent's background in Windows and Macintosh consulting makes it possible to offer expert assistance to businesses that rely on these platforms to maintain their strategic edge. Progent's consultants can also help your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Progent can help you in any and all phases of your upgrade to Microsoft Exchange Server 2016 including planning HA system topology for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; determining storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
The new ASA 5500-X Series of firewalls with Firepower Services deliver substantially more performance than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can help you to manage your current PIX or Cisco ASA 5500 security appliances or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, deploy, optimize, manage and troubleshoot firewall solutions based on ASA 5500-X firewalls with Firepower Services.
Dynamics GP/Great Plains accounting offers analysis and reporting features that allow you to track all business processes, revenues and spending, and sales trends with integrated drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP reporting support expertise can enable you to create reports that allow you to understand your business more thoroughly, converting uncooked data into useful business information. Progent can enhance your reporting and analytics by offering Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to offering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and programming design with VBasic, XML and other development environments in order to offer specialized business software development and web commerce applications that work seamlessly with Dynamics GP.
The QTS (formerly Herakles) Data Center facility is located in the earthquake-neutral Natomas area of Sacramento, CA. If your company is currently utilizing the QTS data center as a colocation site or if your business is planning on migrating your primary or offsite backup equipment to the Herakles data center, Progent offers a variety of cost-effective services such as data center migration, equipment deployment and updates, network improvements, project management services, virtualization expertise, offsite network monitoring, automated system management, software development, disaster recovery/business continuity solutions, security evaluation, and the support of the Progent Test Lab.
Progent’s professionals offer experience in multiple technologies relevant to mobile networking such as system architecture, wireless data synchronization, wireless security, mobile email, Windows Mobile, RIM Blackberry, and mobile application programming. Progent's Microsoft and Cisco certified consultants can save your organization time and money by applying their wireless experience to show you how to choose and integrate mobile access technologies that make sense for your company. Progent can also optimize your IT infrastructure so that wireless handhelds perform better.
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Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi appliances installed on multiple sites with any number of APs can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, debugging, monitoring, and reporting. Progent offers the expertise of veteran Wi-Fi professionals who can help you to determine the benefits of UniFi technology for your business and help you to design, deploy, administer, and troubleshoot your UniFi ecosystem.
Progent provides a selection of network service packages for small organizations. These information technology outsourcing and server monitoring solutions are based on the anticipatory problem solving abilities of Microsoft System Center Operations Manager, a next-generation server and system management product that monitors the reliability, throughput, and security of your information system and isolates potential problems before they can bring down your network. With Progent's economically priced network service programs, small organizations can select a simple co-sourcing service program built around System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution.
Progent's Cisco-certified wireless technology consultants can help you to configure, manage, and debug Cisco wireless devices such as Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Progent's Microsoft-certified experts can help you evaluate the economic case for implementing Microsoft SharePoint 2007, consult with you on the most appropriate version of SharePoint for your application, provide configuration and deployment expertise, help you to set up MS SQL Server as a back-end DBM, improve your network integrity, integrate your standard and customized application software to operate with Microsoft SharePoint 2007, develop a company-wide security plan that encompasses portal technology, and provide troubleshooting and Help Desk services.
Progent's certified ISA Server consulting experts have extensive experience developing Microsoft ISA Server-based security solutions for information systems with many offices, mobile users, and line-of-business web applications. Progent's ISA Firewall consultants can help your small business in designing and deploying an installation of ISA Server 2000 or ISA 2004 Server that meets your information protection needs without adversely restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's data protection experts can assist your company to create, deploy and debug a backup solution built around MSP360 software. MSP360 offers file or image backup/restore for VMs and physical computers, works with all popular public clouds, and permits businesses to build a backup ecosystem with a minimum Recovery Time Objective (RTO) and a granular RPO. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and management of your backup environment to protect against data loss resulting from human mistakes, system glitches, malicious users, and external attacks like ransomware.
Microsoft Dynamics GP/Great Plains 2010 financial software is a comprehensive business management and analytics platform that integrates information and processes across your company, communicates easily with other solutions, and brings together workers, clients and suppliers unrestricted by time or location. Designed for small to mid-size businesses, MS Dynamics GP 2010 and MS Dynamics GP Release 10.0 deliver capability for financials, analytics and reporting, project management, inventory and order control, e-commerce, HRM, customer relationship management, field force automation, manufacturing, retail management, and web-based business services. Progent can show you how to set up and manage a reliable, protected computer and communications environment to support Microsoft Great Plains, and can provide expert Great Plains consultants to help your business benefit from the full power of Dynamics GP 2010.
Progent offers the part-time or temporary assistance of a seasoned CIO to offer strategic direction to assist your company select and support network technology appropriate for your current needs and that can be a firm basis for your future growth. Progent's part-time or temporary CIO services offer financial leverage to companies trying to maximize the impact of their network investment but who are without the budget or hesitant to take on another executive-level position to their head count. Because Progent is vendor-neutral, with a sizable team of engineers certified to support all major OS platforms and connectivity technologies plus a wide selection and application software, Progent is in an ideal position to provide objective recommendations as well as expert technical support for creating IT systems that match the particular needs of your organization.
Progent's Citrix-authorized consultants can assist your company to understand the strategic advantages of XenServer and other Citrix platforms, and can help your IT organization to design, validate, implement, troubleshoot, and support a Citrix XenServer installation. Progent can also assess your current Citrix technology deployment and help you to optimize resource utilization, responsiveness, protection, availability, and recoverability.
Progent is committed to information transfer from Progent's support experts to clients. By educating clients to resolve technical issues that are within their comfort zone, Progent is able to focus on delivering high-value skills where Progent has few competitors. Small businesses who work with familiar freelance service providers or who maintain in-house support staffs benefit when Progent transfers knowledge about new technology and tested methodologies to make their networks more robust, secure, and efficient.
Cisco's security and remote access products for small companies provide a full line of manageable security solutions to help protect your wired and wireless information system. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection devices and VPN appliances. Progent's professional staff of consultants includes field-proven specialists with Cisco Certified Internetwork Expert and CCNP certifications who are able to assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security technologies that align best with your company objectives.
Progent’s Microsoft certified professionals provide small and midsize businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can secure your business system from attack by outside and internal threats. Forefront TMG and ISA Server provide deep examination of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to uncover many threats that can elude traditional firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your network protection through expert design and integration of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft consultants can help you to configure Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
Microsoft 365 Exchange Online lets you utilize cloud-resident virtual machines, mailboxes and other Exchange infrastructure to lower hardware expense and administrative hassle. You can use Microsoft 365 Exchange Online to host all your mailboxes, or you can set up a hybrid solution that combines on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable remote technical support to assist your organizations to evaluate the potential advantages of Exchange Online, plan a network topology that makes sense for your functional requirements and IT budget, carry out an efficient move from your existing Exchange organization to one that incorporates Exchange Online, train your management team and end users, and deliver ongoing consulting and technical support.
Microsoft 365, previously called Office 365, is Microsoft's expanding suite of client productivity programs and cloud services offered on a subscription basis. Microsoft 365 applications and cloud services are available in an array of product bundles targeted at customers ranging from individuals and home offices to enterprises. Progent can provide fast and easy online access to specialists with in-depth knowledge of Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can assist you to understand the wealth of subscription plans available with Microsoft 365 and integrate your information network with Microsoft 365 so you derive top business value. Progent offers expertise with cross-platform environments that include Windows, macOS, and Linux software. Progent can also assist you to build and maintain hybrid networks that transparently combine on-premises and cloud resources.
Progent offers nationwide remote technical support and consulting services for businesses who run UNIX, Linux, or Sun Solaris networks or whose information systems include a mix of UNIX and Microsoft Windows products. Online IT help offers optimum return for your IT dollar by preserving client productivity and limiting the time charged for computer analysis and repair. Advanced remote support tools and skilled service specialists and consultants allow Progent to handle the majority of IT problems without wasting time and expense by going to your site. In the vast majority of situations your IT issues can be remediated by telephone or via a mix of telephone support and online connectivity. Progent can make available Cisco certified CCIE network experts and CISSP certified security professionals to assist you with the toughest network problems.
Progent offers onsite education designed for individuals who want to broaden their understanding of the Apple macOS and OS X platform, Mac computers, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also offers customized group or individual online training for macOS and Mac OS X application software.
Progent's Citrix-certified consultants can help your organization to evaluate the potential strategic value of the available editions of Essentials for Hyper-V, assist you to use Citrix management utilities with your Microsoft Hyper-V environment, and demonstrate to you how to deploy Citrix Essentials for Hyper-V to enhance the performance, availability, flexibility, and fault tolerance of your virtual environment while lowering the cost of resources and operations and simplifying administrative tasks.
Progent’s Microsoft-certified experts offer organizations of all sizes consulting, technical support, and application development services for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web technology for intelligently coordinating people, groups and data. Microsoft SharePoint offers a common location for your workers or customers to connect to, organize, distribute and interact with useful data, documents, and applications and to communicate with one another. Microsoft SharePoint allows quicker and better decisions, more effective access across teams and more economical business practices. Windows SharePoint Services connect employees, customers, workgroups and projects with the data they’ve developed in a way that makes data easy to find, download and re-use. Progent's SharePoint consultants can help your organization to manage your existing SharePoint environment or migrate to the latest version of SharePoint.
Progent can provide affordable remote consulting to help companies to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every phase of Amazon AWS integration including needs analysis, readiness assessment, architectural design and review, testing, deployment, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.
Progent’s Microsoft certified experts provide small and medium size companies world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to deliver critical applications quickly and reliably to specified users, lower product costs and stay compliant by understanding usage profiles, improve Windows protection by increasing your knowledge of weak points and by installing critical patches, manage your mobile workforce through industry standards independent of connection or location, and lower operational expenses by efficiently exploiting the administrative functions incorporated into Windows. Progent’s SMS engineers can show you how to use SMS effectively for automated software and application installation, security patch control, and resource tracking management including program and appliance inventory.
Progent's Apple Mac networking engineers can assist you with a broad array of network foundation issues including network architecture, remote and mobile access, internetwork compatibility, security, and emerging technologies including Voice over IP and fast wireless networking. For company networks built solely on Mac OS X or for systems incorporating a mix of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the knowledge and depth to deal with the complexity of designing, integrating, and supporting a network architecture that is reliable, safe, productive and supportive of your corporate objectives. Progent can show you how to configure Apple’s Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage products, and Apple's Xsan storage area network systems. Progent can also give you access to skilled professionals to help you with Cisco routers and switches.
Progent's Cisco Jabber consultants offer online or onsite expertise to assist businesses of all sizes to design, deploy, maintain, update or debug Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide advanced support for all the technologies that make up building a cohesive Cisco Jabber collaboration solution such as Cisco network appliances and management software, Microsoft 365 apps, Windows and Mac desktops, Apple iOS and Android smartphones, SIP interfaces, WiFi systems, security and compliance, cloud integration, immersive telepresence systems, PBX products, business continuity, and other components of a cohesive collaboration ecosystem.
Lync 2010 provides IM, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network (PSTN) voice communication. Lync Server 2010 can extend the functionality of Exchange, SharePoint Server and Office or Microsoft 365 and streamlines management through integration with Windows AD. Lync can also cut expenses by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or conventional video conferencing technology. Progent's certified unified communications experts can provide remote and onsite support to assist you to maintain and repair your current Lync Server 2010 deployment or evaluate the advantages of upgrading from Lync to Skype for Business, which is Microsoft's new version of the product family. Progent can also assist you to plan and carry out an efficient Skype for Business upgrade.
Progent's certified Office Excel and Office 365 Excel application consultants offer a wide variety of remote services to help you to plan, develop, pilot test, install, manage, and debug business applications based on any version of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help you to upgrade your existing Excel solutions to the latest releases of Excel, integrate Excel with iOS-powered iPhones and iPads and Android phones and tablets, and fix compatibility problems between various versions of Excel. Progent offers on-demand support to organizations looking for a quick fix to a specific issue associated with Excel and Progent also offers full project management services for migrating or developing line-of-business application software built on Office Excel. Progent's cost-effective webinar training for Office Excel can be customized to meet the special requirements of individual users or teams.
Progent offers nationwide remote technical support and troubleshooting services for businesses that run Apple Mac environments or whose information systems feature a combination of Apple macOS and OS X with Microsoft Windows technology. Progent's consultants offer Apple macOS and Mac OS X clients a range of IT services including desktop support, migration to the most recent version of Mac OS X from other earlier editions of Apple macOS and OS X, plus help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with iPhone and iPad synchronization and troubleshooting, or migrating to Apple's iCloud. Online network consulting provides optimum leverage for your information technology dollar by extending client productivity and limiting the hours charged for computer repair services. Advanced remote support utilities and skilled service specialists and engineers combine to enable Progent to handle most IT issues without wasting time and expense by traveling to your location. In most of situations your network problems can be dealt with by telephone or via a combination of phone help and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP premier security specialists to assist with the toughest network problems.
Progent offers advanced online support to help businesses integrate their information networks with popular public cloud platforms including Azure and Amazon Web Services. Progent can assist you to plan and administer hybrid ecosystems that support Windows and Linux systems and applications in either cloud-based systems or in hybrid architectures that seamlessly combine physical resources along with public clouds. To assist you to incorporate public cloud services with physical datacenters, Progent offers a variety of public cloud migration support services such as Azure hybrid cloud design and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 15 years of experience delivering advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and affordably.
Exchange 2013 includes major enhancements to the functionality of Exchange 2010 and introduces powerful innovations as well as a revamped architecture. These enhancements affect vital areas including ease of administration, availability, security and compliance, operational costs, teamwork, scalability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can help you evaluate the potential business benefits of upgrading to Exchange 2013, design a cost-effective validation and rollout strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 solution. Progent also offers affordable remote consulting and support and management services for Exchange Server 2013.
Progent’s expert software programmers, database designers, and program management consultants can assist large businesses to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned program managers for advanced planning and program co-ordination or Progent can help customers fill in expertise gaps by providing database architects and programmers skilled in developing line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist businesses to integrate SharePoint with additional data sources like SQL Server and Excel to build data-intensive intranets and portal sites. Progent also can provide expertise with web development technologies and can assist clients to create, enhance, repair, or migrate web applications to utilize the most current web technology.
Progent’s private cloud hosting allows small and midsize organizations to run key applications like Microsoft SQL and Exchange Server from a secure Tier III data center on fault-tolerant equipment with offsite data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup and restore. You can use Progent’s private cloud to eliminate large investments in the purchase, maintenance, and management of computer equipment and facilities while benefiting world-class levels of network reliability and physical security.
Progent's CISM-certified security consultants can show you how to safeguard your Apple Mac network through expert services such as performing security tests, recovery from virus and denial of service attacks, configuring firewalls, integrating safe off-site and mobile access, deploying automated software for defense against viruses, spam, and malware, and creating a comprehensive security plan appropriate for the specific goals of your corporate network.
Progent's certified Windows Server 2019 consultants can assist your company to plan and carry out an efficient migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers significant enhancements in scale, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
To deliver cost-effective IT support for small businesses, Progent offers comprehensive computer outsourcing packages that offer small businesses quick access to network help without requiring you to hire, train, and maintain a large full-time IT staff. Progent’s IT outsourcing services offer you an affordable way for creating a secure and reliable system for your favorite Windows business productivity applications such as Office XP and Microsoft Office 2003.
Progent’s fault tolerant system experts offer reliability consulting, disaster recovery services, system load balancing, fault-tolerant interoffice access, high-availability Internet connection design, high-availability data center support, and other non-stop networking services to show your company integrate a 24x7 environment for line-of-business applications. Progent has the background to develop economical, high-availability systems by deploying the expanding suite of Windows Cluster servers such as Microsoft Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent’s Microsoft and Cisco authorized consultants can show you how to you design a high-availability mutli-site network with a completely mirrored Internet connection and intelligent system load balancing.
Microsoft Forefront Threat Management Gateway is based on the proven security capabilities of Microsoft Internet Security and Acceleration Server 2006 and offers a centrally administered Internet gateway that acts as a single-server solution for an array of security functions such as an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, VPN control, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security reporting capabilities, permits customized reporting generated by Microsoft SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual server to lower expenses and enhance recoverability. Progent's Microsoft-certified consultants can help you to design and execute test and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Microsoft Forefront TMG 2010 to run on a virtual server with Windows Hyper-V; and provide ongoing support and troubleshooting. Progent's consultants can also help your organization to upgrade economically to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Progent’s Shared Help Desk service makes it possible for your IT organization to share the load for Help Desk services seamlessly between your in-house IT staff and Progent's pool of veteran technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution built around the leading shared professional services automation tool for managing end-user service requests, ticketing, ownership, progress tracking, and metrics.
Progent's Cisco-premier CCIE network experts can assist you to manage your current PIX or ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, configure, tune, administer and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
24/7 GIAC Certified Information Assurance Consulting
Cisco's security and offsite connection products for small businesses represent a comprehensive range of manageable security products to help protect your local and remote network infrastructure. Cisco's VPN line includes routers, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's professional staff of consultants includes field-proven engineers with Cisco's Certified Internetwork Expert and CCNP qualifications who can assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security solutions that fit most closely with your business objectives.
Progent provides a selection of IT service bundles for small companies. These IT outsourcing and server monitoring solutions are built around the anticipatory problem handling abilities of System Center Operations Manager 2007, a state-of-the-art network and IT support software platform that tracks the reliability, throughput, and safety of your information system and isolates potential troubles before they can bring down your system. With Progent's economically priced IT service packages, small businesses can select a basic co-sourcing package based on Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution.
Progent’s Microsoft-expert engineers can help you to update your workstations from 32 bits to 64 bits. Progent can help you to understand the risks and advantages of moving to 64-bit PC desktop processing, design an efficient upgrade process that reduces business disruptions, and provide inexpensive, professional remote help to aid your company to configure 64-bit PC desktop software and applications on your current computers.
ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your IT system running efficiently by checking the state of vital assets that power your IT network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT management personnel and your assigned Progent consultant so all potential problems can be resolved before they can impact your business.
Progent can help your business to plan for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to Configuration Manager 2012 from a legacy device management solution or assist you to modify your existing SCCM 2012 ecosystem to support your evolving business needs. Also, Progent can assist you to build an infrastructure that takes full advantage of SCCM by delivering expertise with associated Microsoft technologies including ADDS, SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Progent's Microsoft-certified SharePoint consultants can provide affordable remote and on-premises expertise, software development, and technical support services for businesses of all sizes who intend to migrate to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.
Progent’s National Support Center offers national remote assistance for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier service engineers provide telephone support and online secure network connection to troubleshoot and repair network problems quickly and economically. The breadth of IT experience represented by Progent's team of nationwide support engineers makes it possible to escalate even the most difficult network issues to appropriate specialists as needed.
Progent can help you in any and all phases of your migration to Microsoft Exchange 2016 including planning high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up HLB for high-availability client access services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 11 years of work in Microsoft technology, assures you success in selecting the edition and configuration of Windows 2003 Server that matches most closely with your company's strategy. Progent can also assist you with planning, deploying, administering and troubleshooting powerful IT solutions powered by Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Windows NT.
Progent's Microsoft-certified experts have two decades of background providing electronic messaging and unified email/telephony solutions for companies. Progent offers affordable Microsoft Exchange 2007 Server support services to strengthen email security and virus defense, provide fault tolerant email, and facilitate remote and mobile email connectivity. Progent’s Microsoft Exchange help and support offerings can assist you in planning and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT server or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Exchange Server 2010.
ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to map, track, enhance and troubleshoot their networking appliances such as routers, firewalls, and load balancers as well as servers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology diagrams are always updated, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when issues are discovered. By automating time-consuming management processes, WAN Watch can cut hours off ordinary chores like network mapping, reconfiguring your network, locating appliances that need critical software patches, or isolating performance bottlenecks.