Additional Topics of Interest

Supplemental Service Desk Remote Support Services
CISM Security Security Virtual Helpdesk Technical Support Services

Progent's Shared Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your IT staff and Progent's pool of veteran desktop support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for managing end-user service requests, ticketing, responsibility, status tracking, and reporting.

Windows Server 2019 Kubernetes Containers Network Consultant
Windows Server 2019 PowerShell Support

Progent's Microsoft-certified Windows Server 2019 experts can help your company to design and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant enhancements in capacity, performance, manageability, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and Linux support.

Information Technology Consulting Dynamics GP 10.0
Dynamics GP Software Setup and Support

Microsoft Dynamics GP/Great Plains allows you to grow and manage your company more efficiently by offering deep access to decision-driving data and a fast ROI. Dynamics GP confers important business benefits including its ability to expand the reach of your company, manage your accounting, automate financial operations, standardize procedures throughout your business, improve inventory control, increase order accuracy, grow revenue and shorten turnaround time, and increase free cash flow. Progent can help you configure and manage a reliable, safe server and communications infrastructure to support Great Plains, and can offer experienced Dynamics GP support professionals to make sure you derive the full advantages of your Dynamics GP software.

Remote Ubiquiti UniFi WiFi access point Specialist
Ubiquiti WiFi management Consultancy

Progent can provide quick access to the skills of veteran wireless specialists who can assist you to determine the benefits of Ubiquiti UniFi Wi-Fi APs for your business and help you to plan, install, maintain, and debug your UniFi network. Progent can also conduct a wireless site survey to help you to choose, provision, and position UniFi Wi-Fi access points for optimal coverage and performance.

Top Windows, UNIX, Solaris Technical Support
24/7 Consultant Windows, UNIX, Solaris

Progent can assist your company to plan and execute an efficient transition from a UNIX-based information system to a network powered by Windows and capable of running Microsoft's powerful office productivity software, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and software development experts can assist you to preserve your data and minimize productivity discontinuity by designing an effective migration plan that protects your existing assets in UNIX software and technology. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of current infrastructure, migration strategy and testing, Microsoft Exchange migration services, information and application migration, and server and storage migration and economization.

24 Hour Work at Home Cybersecurity Remote Technical Support
Remote Employees Endpoint Security Technical Support Services

Progent can assist small and mid-size companies to set up endpoint security defense solutions and deliver response services for remote workers.

CISSP-ISSAP Security Architecture Engineer
24-7 Security Contractor ISSAP Certified

Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification through thorough testing and extensive work with information security design. ISSAP security experts possess in-depth understanding of access control mechanisms and methodologies, telecommunications and network infrastructure protection, cryptography, needs evaluation, BCP and disaster recovery, and physical security. Progent's ISSAP-premier security consultants can assist your company with all phases of secure network architecture.

24x7x365 County Government Cisco Consultant Services
Local Government Cisco Specialists

Progent has a long background providing a full-spectrum of online network consulting and emergency repair services to local governments and school districts throughout the U.S. Progent is one of the industry's pioneers in providing advanced online IT support and has delivered network solutions to clients in all 50 states. Online support saves travel expenses and solves issues faster than onsite service calls.

ISA 2004 Server Setup and Support
Microsoft ISA Server Consulting Services

Progent's Microsoft certified consultants provide small and medium sized businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can protect your business network from attack by external and inside sources. Forefront TMG and ISA Server perform thorough inspection of Internet protocols such as HTTP, which allows these products to detect many attacks that can elude ordinary firewalls. The combined firewall and VPN structure of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your network protection through expert design and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft consultants can help your company to configure Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or upgrade from ISA Server to Microsoft Forefront TMG.

.NET macOS Integration Firm
24-7 .NET Android Development Companies

Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development environment and can build or modernize .NET applications rapidly and affordably.

Microsoft Certified SCCM 2007 Device Management Online Consulting
Support Services SCCM 2007

Progent's Microsoft-certified consultants can help your organization to maintain Microsoft System Center 2007 Configuration Manager to streamline operations, improve security, and increase productivity by ensuring that operating systems and applications stay current, tracking product licenses, and monitoring usage patterns to help you make informed buying decisions. Once you are set to upgrade your SCCM 2007 device management solution, Progent can assist you to prepare for and carry out a smooth move to System Center 2012 Configuration Manager.

Co-managed Call Center Costs Consultant
Configuration Shared Computer Support Help Desk Costs

Progent's Help Desk outsourcing and co-sourcing service programs enable organizations to save money, enhance productivity, and adjust immediately to fast-changing economic conditions.