Dynamics GP ExpertsDynamics GP, previously branded Great Plains, has a longer history than almost any other ERP platform made for the Windows OS. Dynamics GP is a proven, full-featured product and is one of the most widely used ERP platforms for SMBs, with about 50,000 active customers globally. A number of businesses who have depended on Dynamics GP for years or decades have managed to postpone upgrades long enough that they now find themselves running seriously out-of-date software and rickety network infrastructure. This can be dangerous. Meanwhile, a common complaint we hear from prospective clients is that they have a hard time finding experienced Dynamics GP experts who can provide in-depth knowledge about how to upgrade their Dynamics GP ecosystem efficiently and derive the most benefit out of the software.

The longer a business attempts to make do with outdated versions of Dynamics GP, the more complex the upgrade procedure tends to be. If server hardware or storage systems fail, there could be no suitable devices available to replace them. When releases of Microsoft Windows Server used to host Dynamics GP arrive at end-of-support (EOS) status, vital security patches stop being developed. Current releases of SQL Server may not be compatible with your special GP customizations. Next-generation products like Microsoft's Power BI may not run. Businesses considering an update of their Dynamics GP deployment can be overwhelmed by the volume of pieces there are to the puzzle. And the cost quoted for an upgrade may be through the roof.

Dynamics GP Upgrade and Customization Services Offered by Progent
Progent has offered support for Microsoft Dynamics GP and Great Plains for more than 20 years, and Progent's tested experts have delivered high-level and affordable remote integration consulting for Windows-based environments to organizations in every state in the U.S. By combining deep familiarity with all releases of Microsoft Dynamics GP as well as top-tier system integration talent, Progent is uniquely qualified to make sure your Portland, Oregon business optimize the benefit of GP.

We partner with our customers and begin by understanding their needs. After gaining an understanding of the environment and the areas for improvement we provide our recommendations. Proposed services can involve a migration to a more current and supported release of Dynamics GP, basic user education, full system and individual module implementation including 3rd-party products from a broad array of suppliers that have written add-ons to Dynamics GP, integration with other key business software used by company, custom report creation, and solution evaluations to assess whether GP is being used optimally. Our objective with each Microsoft Dynamics GP engagement of whatever size is to optimize strategic value and control expense.

Progent can help your Portland, Oregon company in each phase of your Dynamics GP migration or customization project including:

  • Deployment Review
    Review at what features of Dynamics GP you are now running and propose other features available on GP that may be suitable for your business.

  • Upgrade Planning and Scheduling
    Create a complete migration plan and schedule that minimizes business interruption. Plan for solution validation, production upgrade, and education. Identify custom development and add-on modules. Predict and manage integration problems.

  • Testing
    Design and configure a test system for proving the upgrade process.

  • System Updates
    Create backup copies of databases and dictionaries, eConnect automation, and Microsoft Integration Manager database. eMigrate Microsoft Dynamics GP to the latest release to ensure continuing support from Microsoft and to have all the latest features accessible to your business. Update SQL Server and compatibility levels for all associated databases. Activate services from the GP Professional Services Tools Library (pstl). Condition data and run scripts to address known issues.

  • Custom Reporting
    Develop reports and or custom dashboards for private as well as public use. Configure SQL Server Reporting Services (SSRS) and integrate Microsoft Dynamics GP with Microsoft Power BI for on-demand reporting and for aggregating information from multiple local and external repositories.

  • Training
    Provide one-on-one or group training for current and new users of Microsoft Dynamics GP.

  • Support Services
    Act as a single point of contact for expertise to ensure dependable and cost-effective handling of issues made possible by close understanding of your particular situation.
Additional Microsoft Dynamics GP Consulting Services Offered by Progent
Progent offers the help of top-tier consultants who have been creating working Microsoft Dynamics GP and Great Plains solutions since relerase 1. Progent can do the work you need directly rather than supervising less knowledgeable consultants or internal IT personnel. Important areas where Progent can deliver Microsoft Dynamics GP support services include:
  • Guidance
    Suggest the use of software modules that come with the basic GP platform but are not now being utilized. In addition, suggest third-party add-ons designed specifically for Dynamics GP to deliver features that GP doesn't offer.

  • Integrations
    Create special connections between Microsoft Dynamics GP and other business applications to avoid redundant entry and improve accuracy.

  • Customizations
    Build big and small customizations that run with Microsoft Dynamics GP to perform various business functions not addressed by out-of-the-box GP modules or third-party add-ons.
Infrastructure Consulting Services
Progent can help you to enhance your infrastructure to accommodate Dynamics GP for any architecture including local, cloud-based, or a hybrid environment. Network infrastructure expertise provided by Progent's consultants include:
  • Needs analysis and site inventory
  • Network architecture design and implementation (on-premises, private or public cloud, or hybrid)
  • Setting up security gateways and VPN connections and defining security policies
  • Managing Apple iOS, Android, and Windows mobile devices
  • Creating high-availability (HA) solutions
  • Integration with PaaS and IaaS services including Office 365
  • Disaster recovery preparedness
  • Performance optimization
Why Progent?
A modern Dynamics GP environment incorporates multiple application platforms, on-premises network infrastructure technologies, and public cloud services integrated into a seamless ERP solution. For more than two decades, Progent's consultants have provided remote and onsite support from Microsoft-certified professionals including Microsoft Dynamics GP/Great Plains consultants, Windows Server specialists, SQL Server consultants, Microsoft Exchange configuration consultants, Microsoft Office experts, and SharePoint development consultants. Progent's consultants have worked with these products from their initial releases to their latest versions, and Progent supports cloud-based SaaS options by providing Office 365 integration services, Exchange Online support, and SharePoint Online deployment and application development expertise.

Progent also has extensive experience providing support from seasoned Cisco CCIE-certified network infrastructure experts, Windows Hyper-V integration experts, and VMware virtual machine consultants. This experience with core IT platforms saves time and expense when guiding organizations through every aspect of updating their legacy Dynamics GP deployment. Progent also offers the support of senior security and compliance engineers, disaster recovery planning experts, application developers, hybrid cloud integration consultants, and SQL Server DBAs who can assist you to plan, deploy, and manage a modern Microsoft Dynamics GP environment.

Progent's Support Expertise for Dynamics GP/Great Plains ERP Deployments
To learn more information about Progent's online and onsite support expertise in Portland, Oregon for Dynamics GP/Great Plains Enterprise Resource Planning product family, see:

Download Progent's Microsoft Dynamics GP/Great Plains Consulting Services Datasheet
To download a datasheet describing the consulting support offered by Progent for MS Dynamics GP/Great Plains software, select Download Datasheet: Consulting for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning Software (PDF file).

Contact Progent for Dynamics GP/Great Plains Upgrade Support
If your Portland, OR business is looking for a Dynamics GP/Great Plains deployment consultant or application developer, call 1-800-993-9400 or visit Contact Progent.