Affordable Network Support from Microsoft premier Professionals for Companies in Gainesville, FL
By delivering professional know-how whenever you need it, providing in-depth knowledge for critical business applications, offering innovative services like virtual server hosting, invoicing only for services delivered, and charging no setup or retainer fees for standard services, Progent enables your company to maximize the competitive value of your It network and cut service expenses. Progent understands that network security, dependability, and efficiency are just as important to small companies as to large enterprises but that small companies don't have the economy of scale to invest aggressively in computer networks and in-house support groups. Progent's fundamental competitive advantage is that no IT support organization can match Progent's capability to provide the IT support your business requires when you need it and at a cost you can afford.
For medium-size and enterprise businesses, Progent offers co-sourcing and project management support to add to the skills of your internal IT service group. Co-sourcing can save money and help meet schedules for major projects like application design and development, disaster recovery planning, security audits, office consolidations, or software migrations.
Progent can in addition offer access to accredited consultants to assist your company to plan and execute your cloud computing strategy.
Primary Practice Areas Supported by Progent for Office Networks in Gainesville, Florida
Progent offers the services of qualified experts for all aspects of network technology found in small companies. Products and technologies serviced by Progent include:
Service Delivery Alternatives for Gainesville, Florida Companies
Progent has a variety of alternatives for providing small and midsize companies and local governments with affordable computer services for troubleshooting, consulting, hosting, and network administration. Progent's paradigm for delivering computer support services is built on the Call Center operational structure common to big IT groups. Progent's Helpdesk Service Model promotes rapid support, comprehensive service records, reliable follow-up, and strict cost monitoring for an array of IT service delivery options that include remote repairs, onsite help, top-level consulting, plus server and application hosting.
Progent's Fixed-price Managed Services for Remote Network Management
- Online Service
Progentís Technical Response Center offers emergency and routine online service for Windows, Linux, Apple Mac, and Cisco-powered environments in the U.S. and worldwide. Progent's seasoned support professionals can assist customers to troubleshoot and fix network problems without the cost or delay of in-person service calls. The background of Progent's IT consultants allows them to handle most network problems rapidly. For complex problems, Progent's depth of knowledge allows the support team to escalate trouble tickets to world-class specialists. Progent provides a convenient, web-based registration process for new customers to accommodate emergency network problems and Progent bills by the minute with zero sign-up fees or time minimums, so you are invoiced only for the support you receive. Experts you can access online include Cisco-certified CCIE network engineers, Microsoft-Premier MCSE consultants, and CISM-certified security professionals. Find out additional details concerning Progent's online computer troubleshooting expertise.
- Onsite Service
Progent provides on-site technical support for registered clients in major metropolitan areas in the United States. Progent's on-site support technicians can operate in tandem with Progent's remote service engineers to give small businesses the best of both worlds: onsite support professionals when you require them plus the on-line expertise of Progent's seasoned team of network consultants, security professionals, and business application developers. The response time for on-site service visits is typically less than 24 hours. Progent requires no start-up or retainer fee for registering as a Progent customer for on-premises support. Learn more details about how to sign up for Progent's in-person computer service.
- Phone Support
Progent's Standard Help Desk Services offer smaller organizations a complete solution that handles all facets of online desktop support from initial requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Progent provides call desk services at a significant discount from Progent's regular Level 1 desktop support rates, and Progent offers the additional option of fast on-demand escalation to subject matter experts to handle the most problems. To learn more, see Online Help Desk Services for Small Businesses.
- IT Consulting Services
Progent provides small and midsize businesses budget-friendly availability of world-class IT professionals who can deliver assistance with critical products and technologies such as
- Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server support, Cisco network design, network security engineering, fault tolerant it system engineering, server virtualization strategies, plus configuration, programming and support for business programs such as financials, ERP and MRP, business analytics, sales automation, and productivity suites. Progent can provide assistance with one-time projects such as site relocations and massive software migrations, longer term projects like business analytics application programming and customization, database application development and DBA services, and web design, continuing services including System Center 2012 Operations Manager support and SCOM 2016 consulting for IT infrastructure health monitoring and system management, or urgent services such as data restoration and virus removal.
- Application Hosting
Progent offers hosting for mission-critical applications like Exchange and SQL Server to provide small and midsize companies with higher levels of availability, security, and recoverability than is feasible with the type of on-site data center that is achievable for most small businesses. Because Progent uses the same facilities that support the gear of many of the planet's largest information technology organizations, Progent can save you the investment in creating and maintaining the infrastructure needed for enterprise-class cooling, power backup, and redundant Internet access. For managed applications, Progent can also see to it that upgrades and service packs stay current, protection and performance is continually tracked, and systems are consistently archived and ready for complete and rapid restoration. Find out additional information about Progent's hosting services for Exchange and other critical applications.
- Private Cloud Hosting Services
Progent's Private Cloud hosting service provides complete hosting services for the entirety of a small company's servers in an environment that not only delivers the top degree of availability and extensibility but that is also easy for clients to migrate to another support firm or to bring in-house if your circumstance warrants it. Progent's Private Cloud hosting service is based on tested virtualization technologies that permit businesses with multi-vendor environments to save dramatically on the costs of hardware, system support, and IT management while achieving world-class availability and an unprecedented degree of vendor alternatives. Unlike ordinary Software as a Service hosting models, Progent's Private Cloud Hosting Service covers all server-centric applications in one centrally administered service, can support the multi- OS and non- standardized environments common with small businesses, and keeps control of the software in the customer's possession so that moving to a different virtual system is quick, safe, and affordable. This eliminates becoming a prisoner of a specific hosting service while still providing all the economies associated with ASP and SaaS hosting alternatives.
- Hybrid Cloud Migration Services
Progent offers advanced remote support services to help companies of all sizes integrate their networks with popular public clouds including Azure and Amazon AWS. Progent can help your it team to design and administer hybrid environments that support Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid network models that utilize on-premises resources as well as cloud services. To help you to integrate public cloud services with networks, Progent can provide a range of cloud integration services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure planning and deployment services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of background providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.
Progent's low-cost ProSight family of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services available from Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior analysis tools to guard endpoint devices as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely get by traditional signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to automate the complete threat progression including protection, detection, mitigation, remediation, and forensics. Top capabilities include one-click rollback using Windows VSS and automatic system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection: Unified Endpoint Security
Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, device management, and web filtering through cutting-edge technologies incorporated within a single agent accessible from a unified console. Progent's security and virtualization experts can help your business to plan and configure a ProSight ESP deployment that addresses your organization's specific needs and that helps you demonstrate compliance with legal and industry information protection regulations. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent can also help you to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.
- ProSight Data Protection Services: Managed Cloud Backup
ProSight Data Protection Services offer small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates your backup processes and allows rapid restoration of critical files, apps and VMs that have become lost or corrupted as a result of component failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery specialists can provide world-class support to set up ProSight DPS to to comply with regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup.
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller organizations to map out, monitor, reconfigure and troubleshoot their connectivity appliances like routers, firewalls, and wireless controllers plus servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are kept updated, captures and manages the configuration of virtually all devices on your network, monitors performance, and sends alerts when problems are detected. By automating complex management and troubleshooting processes, WAN Watch can cut hours off common chores like making network diagrams, reconfiguring your network, finding devices that need critical software patches, or isolating performance problems. Find out more details about ProSight WAN Watch infrastructure management consulting.
- ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the technology of top data security vendors to deliver centralized management and world-class security for all your inbound and outbound email. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a deeper level of inspection for inbound email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to track and safeguard internal email that stays within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage prevention.
- ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your network running efficiently by tracking the health of vital computers that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your designated IT staff and your Progent consultant so that all potential problems can be resolved before they have a chance to impact productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host configured and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved easily to a different hardware environment without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect information related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to half of time thrown away looking for critical information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether youíre making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size organizations to obtain an unbiased assessment of the health of their information system. Powered by a selection of the leading remote monitoring and management tools available, and supervised by Progent's world-class group of IT experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure devices adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI such as a more manageable Active Directory (AD) environment. Both versions also come with one year of cutting-edge remote network monitoring and management. Advantages can include lower-cost management, better compliance with government and industry security requirements, higher utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and increased uptime. Learn more about ProSight Network Audits network infrastructure review.
Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief interview with a Progent information assurance expert. The interview is designed to assess your company's preparedness either to stop or recover quickly following an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to gather information concerning your current antivirus tools and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow best practices to build an efficient AV and backup system that aligns with your business requirements. For details, see The ProSight Ransomware Preparedness Report.
Why Progent Offers the Smart Choice for Gainesville, Florida Small Businesses
Progent's staff size, depth of technical expertise, and experience with enterprise IT consulting enable small and midsize companies to avoid the problems related to excessive dependence on small support firms or independent consultants.
Teaming with Progent allows your small business to:
- Prevent Excessive Reliance on Individual Support Consultants
For IT support, smaller companies sometimes rely excessively on independent engineers. Although freelance service providers have lower overhead than larger support organizations and can afford to charge apparently smaller fees, they are sometimes too overworked to react rapidly to urgent problems. If a freelance consultant is occupied with different client, sick, on vacation, or in class, the absence of backup personnel may force your company to go without assistance in case of an emergency. As your company expands, system downtime or problems with critical programs get more costly. The money you thought you were saving on a freelancer can disappear fast because of lower output. In addition, when independent engineers confront unfamiliar problems, the lack of a large engineering group to fall back on for help forces them to learn with the meter running while your business ends up footing the costs for their continuing education.
- Have Access to Certified Professionals in Sophisticated Network Solutions
Many small support firms or freelance engineers focused on small company network consulting are capable of delivering routine fixes but don't have the experience to deal efficiently with complex IT configurations that have a variety of platforms, numerous offices, VoIP implementations, remote clients, integrated financial and operational applications, data-driven web sites, and specialized business software. Progent's experience with worldwide enterprises and Progent's extensive team of experts can benefit your small business because big-company networks are inherently complex, integration problems require thorough understanding of in many technical areas, and reaching a high degree of stability, reliability, and security calls for enterprise-proven processes.
- Create a Firm Basis for Growth
Small businesses often begin with a network cobbled together on a tight budget. Lacking a carefully designed basis, a sequence of ad hoc fixes often get tossed on top of a marginal structure. As a company evolves, stability and scalability problems can obstruct the productivity of the business. These environments need proper evaluation, intelligent business analysis, and in-depth experience to upgrade to an IT environment that can provide the reliable foundation to meet current business requirements and ease future expansion.
- Work with Solution Finders, Not Product Vendors
Small companies need direction and insight to work through an increasingly complicated array of technology alternatives offered for enabling growth and improving efficiency. Businesses do not need a network engineer or service organization that attempts to promote products. Progent eliminates conflicted motives by not reselling hardware and software. Progent sells services only. This permits Progent to align consulting support with the genuine needs of customers. Mixing IT support and product selling can result in a conflict where the proposed solution is based on a preselected technology instead of being driven by the actual needs of a small business.
If your Gainesville, Florida business needs to contact Progent about network outsourcing, consulting, or technical support, phone 800-993-9400 or see Contact Progent.
Immediate Remote Network Support
For immediate online assistance, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).