Expert Online Help for Garden Grove, California Computer Networks from Microsoft Certified Consultants
Small businesses have traditionally been underserved by major network service organizations. Many small companies allow themselves to grow dangerously reliant on freelance consultants or small support firms who don't have the size or comprehensive knowledge to respond quickly or efficiently to network emergencies. Other small companies turn to giant support firms staffed with personnel taught to offer by-the-numbers fixes for common issues but who are missing the background and technical scope to deal with the diversity of configurations and lack of standardization that characterizes small company information systems.

Progent's proven methodology for providing low-cost and effective network support to small companies has made Progent among the top Microsoft-certified network service organizations in the country. Progent has delivered online support to companies in every state in the United States (See Progent's customer testimonials).

For mid-size and large companies, Progent offers co-sourcing services to reinforce the subject matter expertise of your internal IT service team. This can cut costs and help meet schedules for major projects such as application development, disaster recover/business continuity preparedness, network security audits, merging datacenters, or software migrations.

Progent can in addition offer access to accredited experts to help your company to design and implement your cloud strategy.

Main IT Areas Serviced by Progent for Office Networks in Garden Grove, California
Progent provides the support of accredited experts for all facets of network technology deployed in small and midsize organizations. Technologies supported by Progent's consultants include:

Support Delivery Alternatives for Garden Grove, California Companies
Progent has a selection of options for providing small and midsize businesses and local governments with cost-effective IT services for technical support, system architecture, hosting services, and IT management. Progent's paradigm for delivering computer support services is built on the Call Center structure common to big IT organizations. Progent's Helpdesk Service Model promotes rapid support, thorough activity records, consistent follow-up, and strict expense monitoring across a range of IT support delivery alternatives that include remote troubleshooting, onsite help, high-end consulting, as well as server hosting.

  • Remote Service
    Progent’s Technical Response Center offers emergency and routine online assistance for Windows, Linux, Apple, and Cisco-powered environments in the United States and worldwide. Progent's certified support experts can help customers to troubleshoot and repair hardware and software issues without the cost or time loss of in-person support visits. The background of Progent's network engineers makes it possible to resolve the majority of network issues quickly. For the most complex issues, Progent's depth of knowledge allows the support team to escalate trouble tickets to advanced specialists. Progent provides a streamlined, web-based registration procedure for first-time clients to address urgent situations and Progent bills per minute with no sign-up fees or minimums, so you pay only for the support you get. Specialists available online include Cisco-certified CCIE network engineers, Microsoft-Premier MCSE consultants, and GIAC-certified security engineers. Learn more details about Progent's online network support expertise.

  • On-site Support
    Progent offers on-site technical assistance for signed-up clients in larger cities in the United States. Progent's on-site support personnel can work in conjunction with Progent's remote support experts to give small businesses the best of both worlds: hands-on service professionals when you require them plus the remote expertise of Progent's seasoned staff of IT engineers, security specialists, and business software developers. The response time for in-person support visits is usually under 24 hours. Progent requires no sign-up or retainer fee for becoming a Progent customer for onsite service. Learn more concerning how to sign up for Progent's in-person network support services.

  • Help Desk
    Progent's Standard Help Desk Services offer smaller businesses a comprehensive service desk solution that manages all facets of online Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and reporting. Progent provides help desk services at a substantial discount from Progent's regular desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle complex problems. For details, see Help Desk Services for Small Businesses.

  • IT Consulting Services
    Progent offers small and midsize businesses budget-friendly access to world-class IT professionals who can provide help with critical technologies such as
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application support, Cisco network design, company-wide network security consulting, high availability network consulting, virtual server solutions, plus configuration, customization and training for business programs including financials, operations, business analytics, CRM, and productivity software. Progent can help with one-time projects including office relocations and major system upgrades, extended projects such as management information application programming and customization, relational database application programming and DBA services, and web development, continuing support such as Microsoft System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting for IT infrastructure monitoring and network administration, or urgent response like data restoration and malware removal.

  • Application Server Hosting
    Progent offers hosting for critical applications like Microsoft Exchange Server and Microsoft SQL in order to provide small companies with higher levels of dependability, security, and recoverability than is feasible using the class of on-site data center that is realistically affordable for the majority of small and midsize organizations. Because Progent uses the same facilities that host the gear of some of the world's largest information technology organizations, Progent can save you the expense of creating and managing the systems needed for world-class cooling, electrical backup, and uninterruptible Internet access. For managed application servers, Progent can also see to it that upgrades and service packs stay current, security and performance is constantly tracked, and systems are regularly archived and available for full and rapid restoration. Learn additional information concerning Progent's hosting for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting offers comprehensive hosting for the entirety of a small organization's servers in an environment that not only delivers the highest degree of fault-tolerance and expandability but that is in addition easy for clients to transfer to a different support firm or to move in-house when your circumstance warrants it. Progent's Private Cloud hosting service is structured around proven virtualization techniques that permit small businesses with multi-vendor networks to save significantly on the expense of hardware, infrastructure support, and IT management while achieving enterprise-class availability and an unprecedented degree of vendor options. In contrast to ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-based applications in a single centrally administered service, can support the mixed- OS and loosely standardized networks common with smaller companies, and retains ownership of the software in the customer's hands so that migrating to a new virtual system is fast, reliable, and affordable. This avoids ending up a captive to a specific hosting service while still providing all the cost savings related to SaaS hosting services.

  • Hybrid Cloud Migration Services
    Progent offers advanced remote support to help businesses of all sizes integrate their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to design and manage cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-centric systems or in hybrid network models that seamlessly combine on-premises IT assets along with public clouds. To help you to incorporate public clouds with networks, Progent offers a range of public cloud integration services such as Office 365 integration with on-premises installations of Exchange, Microsoft Azure planning and integration consulting, Amazon Web Services cloud migration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform integration expertise. Progent has over two decades of background delivering advanced consulting services online, and Progent can make sure you successfully carry out your cloud integration projects quickly and affordably.
Progent's Fixed-price Managed Services for Outsourcing IT Monitoring and Management
Progent's affordable ProSight suite of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior analysis technology to defend endpoints and physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which easily get by legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to automate the entire malware attack lifecycle including protection, detection, mitigation, remediation, and forensics. Key features include single-click rollback using Windows VSS and automatic system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Endpoint Protection
    ProSight Enhanced Security Protection services offer affordable in-depth security for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, endpoint control, and web filtering through leading-edge technologies incorporated within one agent accessible from a unified console. Progent's data protection and virtualization consultants can help you to design and configure a ProSight ESP environment that meets your company's unique requirements and that helps you prove compliance with government and industry data security regulations. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent can also help you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Cloud Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates your backup processes and enables fast restoration of critical data, applications and virtual machines that have become lost or corrupted as a result of hardware failures, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's backup and recovery specialists can provide advanced support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your critical information. Find out more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map, track, enhance and debug their connectivity hardware such as routers, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that network maps are always current, captures and displays the configuration information of almost all devices on your network, tracks performance, and generates notices when issues are detected. By automating time-consuming management processes, WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, locating appliances that require critical software patches, or resolving performance problems. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the services and infrastructure of leading information security vendors to provide centralized management and comprehensive protection for your email traffic. The hybrid structure of Email Guard integrates cloud-based filtering with a local gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most threats from reaching your security perimeter. This decreases your vulnerability to external attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a deeper level of inspection for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses advanced remote monitoring and management technology to help keep your IT system operating at peak levels by tracking the health of critical assets that drive your business network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so that all potential issues can be addressed before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual host set up and maintained by Progent's network support professionals. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported easily to a different hardware environment without requiring a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard information about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to 50% of time wasted searching for vital information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you’re planning improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size organizations to obtain an unbiased assessment of the health of their information system. Based on some of the top remote monitoring and management tools in the industry, and overseen by Progent's certified group of IT professionals, ProSight Network Audits help you see how closely the configuration of your core network assets adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI such as a more manageable Active Directory environment. Both versions also come with one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include simpler management, better compliance with government and industry security regulations, more efficient utilization of network assets, quicker problem resolution, more reliable backup and recovery, and less downtime. Read more about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service centered on a phone discussion with a Progent information assurance consultant. The interview is designed to help assess your company's ability to stop or recover rapidly following an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information concerning your current antivirus tools and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to build an efficient AV and backup/recovery environment that meets your business requirements. For more information, see Progent's ProSight Ransomware Preparedness Report.

Unique Benefits of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized leader in supporting the core system software and productivity programs important to the majority of small and mid-size companies and local governments. As a Cisco-certified partner, Progent also offers expertise for an ever more sophisticated collection of infrastructure products including PIX and ASA firewalls, routers and switches, VoIP solutions, and wireless networking. Furthermore, Progent's CISSP-Premier security experts, CISM-qualified security professionals, CISA-certified security audit consultants and GIAC-qualified information assurance professionals can provide a company-wide view of system security and can assist with advanced security programs like Security information and Event Management (SIEM) solutions to help companies comply with business standards and government requirements for network data security and reporting.

The scope and size of Progent's engineering staff offer a unique array of advantages to customers wishing to maximize the business value of their IT network within a realistic budget. These benefits include:

  • Best Industry Service Methodology
    Progent’s staff of Microsoft and Cisco Certified consultants average more than ten years of real-world industry experience, at the front lines of network support, performing a wide range of IT projects for an extensive mix of businesses. Every Progent consultant shares a refined set of personal best practices which are incorporated into company-wide leading practices training that Progent instills in its consulting team. This means that you get not only expert IT capability, but also a consultant with field-tested methods for solving real-world network problems quickly. Learn more about Progent's best practices for network consulting.

  • Efficient Pricing Model
    Progent's pricing policy is to charge for remote service and in-person help by the minute. Consequently, you owe exclusively for delivered support. Progent does not impose a more expensive rate for off-hours or priority support, and Progent does not charge for travel except for urgent calls where on-site time is less than four hours. Also, Progent imposes no registration fee and asks no monthly commitment for support services provided during regular working hours. Many service firms demand substantial minimum payments or charge in increments of fifteen minutes or longer. Progent's one-minute pricing granularity does away with major invoices for fast fixes. An additional benefit of granular invoicing is that clients won't be inclined to allow less critical problems to stay unaddressed until they grow into major problems. Find out additional information about Progent's value pricing for IT outsourcing.

  • Full Documentation of IT Services
    Progent has developed a comprehensive service reporting system that stores and organizes complete documentation for all delivered support activities. Unlike some independent consultants or local service firms who provide minimal documentation or details of tasks done, every service provided by Progent is tracked by full documentation. Each Progent staff member has access to the support documentation sent by every consultant to every customer. The discipline of documenting and organizing support activity results in more effective support and eliminates a variety of typical problems such as when a support customer is effectively held captive to a consultant who refuses to let go of vital service information. Learn additional information concerning Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent practices information transfer from Progent's consultants to customers. By teaching clients to deal with technical issues that are within their comfort zone, Progent is able to concentrate on providing high-value skills where Progent faces few competitors. Small companies who work with independent service providers or who maintain in-house IT personnel benefit when Progent passes on knowledge about new technology and tested methodologies to make their networks more robust, secure, and productive. Read additional information concerning Progent's knowledge transfer services.

Get in Touch with Progent
In case your Garden Grove, California company needs to contact Progent to find out about network outsourcing, consulting, or technical support services, call 800-993-9400 or visit Contact Progent.

Immediate Online Technical Assistance
For immediate online support, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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    Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level OS that allows small organizations to transition from the traditional stand-alone in-house datacenter to the new hybrid computing model that includes local and cloud-hosted software and infrastructure. Progent's Microsoft-certified consultants offer budget-friendly remote consulting and technical support for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to determine the possible productivity and cost advantages of migrating to WS 2012 R2 and implementing a hybrid local/cloud-based model for your network environment. Progent can provide comprehensive project management to help you plan and execute a smooth move to Windows Server Essentials, Microsoft Office 365, and other Azure Cloud platforms and services. Progent also offers as-needed consulting help, troubleshooting, and customized training.

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    Progent's pricing policy is to bill for remote support and in-person help by the minute. As a result, you are billed just for delivered services. Progent does not demand a higher rate for after-hours or emergency support, and within California or in areas where Progent offers on-site support, Progent does not bill for travel except for emergency calls where on-site time is less than 4 hours. In addition, Progent imposes no minimum charge and asks no retainer for services provided during normal business hours. Many support firms impose substantial minimum fees or charge for every fifteen minutes or longer. Progent's small granularity eliminates large invoices for fast fixes so you won't be tempted to allow simple problems to fester.

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    Progent's ProSight portfolio of managed IT services are intended to provide organizations who have minimal in-house IT support teams with low-cost access to enterprise-class management platforms and consulting expertise. Benefits of Progent's ProSight catalog of managed IT services include fixed IT maintenance expenses, smart automation of common management tasks, ongoing absorption of the latest technology, graceful migration from legacy technology to modern solutions, improved fit between computer technology with business objectives, access to seasoned network consultants, and freeing up management to focus on business instead of ever-changing network technology.

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    Global Information Assurance Certification was established in 1999 to validate the knowledge of computer security experts. GIAC accreditations are recognized by companies and institutions around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants offer help with any of the security services addressed within GIAC certification including auditing infrastructure security mechanisms, event handling, traffic analysis, web-based services security and security information and event management (SIEM) solutions.

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    Progent's Check Point firewall consultants can help you plan, configure, and manage firewall solutions built around Check Point NGFW security gateways and Check Point's subscription-based SandBlast security services. Progent can also help you support legacy Check Point firewall models or upgrade smoothly to Check Point's next-generation firewalls.

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    Progent’s Wireless Site Survey assists you to plan and install a Wi-Fi wireless network customized for your facilities, offering your business a WLAN that delivers the reception, performance, load-handling capability, Quality of Service, security, and roaming capability your business needs. Progent's Wireless Site Survey services are available either as an economical remote service or as a more comprehensive on-premises service.

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    Progent's Microsoft-certified consultants offer online or in-person support to help organizations of any size to design, deploy, manage, and repair a backup/recovery solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from older versions of SCDPM or from a different backup platform, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud, or hybrid environments. Progent can provide as-needed help for fixing particularly challenging issues, or full project management services. Progent's consultants can also assist your business to design Data Protection Manager into an enterprise-class disaster recovery plan.

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    Progent's certified consultants can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create pilot systems and migration plans, optimize your network for on-premises, multi-location, private or public cloud-based, and hybrid environments, train your IT management team, develop an enterprise-wide security plan, automate network management, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.

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    For Windows desktop virtualization, Progent can provide the support of a Citrix-certified XenDesktop expert who can help your company to plan a XenDesktop solution that improves the strategic impact of your IT network; configure XenDesktop technology with your physical and virtual servers, end-user computers, and printers; upgrade your existing virtual desktop software to current releases of XenDesktop; and provide advanced remote troubleshooting. Progent can also instruct your IT staff to adhere to best practices to maintain your XenDesktop solution effectively.

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    Progent's seasoned application designers and software developers can help your company to create customizations to Microsoft Dynamics GP/Great Plains that support the special requirement of your organization without losing the advantages of Windows integration. Progent can also offer help with a variety of software development tools that can be used to create integrations with Microsoft GP. These tools include Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.

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    Progent's certified Windows Server 2019 consultants can help your company to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in capacity, performance, manageability, virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.

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    Cisco's Small Business 100, 300 and 500 series of access points are Linux-powered devices intended as entry-level wireless APs for small offices. Progent's Cisco CCIE-certified wireless network experts can provide online or onsite integration and debugging support to assist you to design, implement, update, tune, manage and troubleshoot Cisco Small Business wireless AP environments of any size or architecture.

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    Cisco's security and remote access solutions for small to medium sized businesses offer a full range of easy-to-administer security products to help you protect your entire information system. Cisco's VPN line includes switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's professional staff of consultants includes experienced specialists with Cisco CCIE and Cisco Certified Network Professional certifications who can help your organization to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that fit best with your business objectives.

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    Progent's Cisco-certified CCIE networking consultants can assist you to set up, manage, upgrade, optimize and debug Cisco Catalyst switches. Progent can also assist you to harden the security of Catalyst switches and migrate smoothly from legacy switches to modern models.

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    Progent's ProSight Email Guard solution uses the technology of top data security vendors to provide web-based management and comprehensive protection for all your inbound and outbound email. The powerful architecture of Progent's ProSight Email Guard combines cloud-based filtering with an on-premises security gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage. Email Guard's onsite gateway appliance provides a further level of analysis for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter.

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    Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their operations by automating key sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can expand their reach, reduce their cost of sales, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and speed up your return on investment.

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    Progent provides small organizations two specially designed security evaluation scanning packages that include, for a preset fee, remotely administered scans of your network security profile which are analyzed by certified information security engineers who interpret the data collected by the remote scan, deliver unbiased summaries of your current network security, and offer recommendations for enhancements. Progent has developed two non-overlapping security evaluation packages for external and internal security scanning that are priced to meet the budgets of small companies while delivering enterprise-quality assessments of your network's exposure to assault.

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    Progent's certified Internet Security and Acceleration Server consulting experts have extensive backgrounds creating corporate security designs for information systems with multiple sites, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size company plan and implement an installation of Microsoft ISA Server 2004 that meets your IT security needs without restricting your network.

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    Key characteristics of Dynamics GP/Great Plains accounting include a modular structure that lets you buy only the components you need, a standardized architecture based on Microsoft technologies to protect your investment and provide a tightly interconnected environment, enhanced reporting capabilities that allow you to monitor all activities, revenues and expenses and sales patterns, integration with Microsoft Office to enable access to business data, the ability to integrate data from almost any db software or desktop application into Microsoft Dynamics GP/Great Plains, plus an open design that makes it easy to create custom applications. Progent can help you configure and support a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP, and can provide experienced GP/Great Plains consultants to show you how to turn the advanced features of Microsoft Dynamics GP/Great Plains business accounting software into a productive business solution.

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    Progent's seasoned team of IT consultants and application experts have years of experience providing remote and onsite support for businesses of any size who want to incorporate Android phones into their IT systems so that users can work together while on the go. Progent offers the range of skills to resolve technical issues that span numerous manufacturers and that entail a mix of older and current technology. Progent provides affordable online consulting to assist you with any facet of designing, deploying, managing and troubleshooting your BYOD environment. Progent can provide occasional technical support to help you to handle especially stubborn technical problems, or Progent can provide comprehensive project management support to ensure that you finish major IT projects on schedule and within budget. Progent can assist with local, cloud-centric, or hybrid network environments and offers expertise with operating systems, apps, management utilities and network infrastructure. Progent also can provide specialized group or one-on-one training sessions to show you how to manage and use Android phones and tablets securely and productively.

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    Progent is a leader in cost-effectively providing world-class IT support to small companies. Progent's achievement in handling the IT service needs of the historically underserviced small company market is the combined outcome of key technical and process innovations that have removed much of the traditional expenses out of administering network service, injected unmatched professional expertise into the support system, and dramatically accelerated the repair process.

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    Progent's Microsoft-certified consultants have 20 years of experience designing, installing, and maintaining email solutions for businesses in the and across the United States. Progent offers affordable Microsoft Exchange Servers consulting support to make sure that your email system features protection, service continuity, easy connectivity for remote and mobile users, time-saving administrative tools, and seamless integration with telephony. Progent offers consulting and support services for Microsoft Exchange 2016, Exchange 2013 Server, Microsoft Exchange 2010 Server, MS Exchange 2007, Microsoft Exchange 2003 Server, and Exchange 2K. Progent can also help small or mid-size companies to upgrade to MS Exchange 2016 Server or Microsoft Exchange 2013 Server.

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    Progent's Juniper Networks-authorized network consultants can help your company to design and implement Juniper Firewall and VPN platforms, enhance and support your network infrastructure, and migrate efficiently from outdated products to the latest versions. Progent's Junos OS engineers can also provide expertise with Juniper's flagship network control software to help your business to streamline the management and improve the protection of your Juniper VPN devices and firewalls. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations maintain networks that incorporate a combination of Juniper's OS platforms.

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    SQL Server 2014 incorporates significant improvements in critical areas including speed, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that operates seamlessly with all types of applications including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and onsite consulting services including system design, configuration, management, troubleshooting, and application development services to enable businesses of any size to achieve fast return from their SQL Server 2014 deployment.

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    Microsoft Forefront Threat Management Gateway 2010 builds on the proven security capabilities of Microsoft ISA Server and offers a centrally managed web gateway that delivers a one-server platform for an array of security functions including an application layer and network layer firewall, URL filtering, malware inspection, IPS, reputation services, Virtual Private Network control, and HTTP/HTTPS inspection. Forefront TMG 2010 provides comprehensive web security reporting features, permits custom reporting generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual server to lower costs and improve availability. Progent's Microsoft consultants can help you to plan and execute pilot and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, SQL Server, Exchange Server, and SharePoint 2010; set up Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and deliver continuing consulting and repair services. Progent's consultants can also help your organization to migrate economically to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.

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    Progent's service experts in Apple OS X and Microsoft Windows technology can help you combine Mac and Windows computers into cohesive networks with full sharing and workgroup support. Allowing productive co-existence among a variety of servers and desktops powered by Mac OS and Windows requires broad knowledge of and background with Apple Macintosh and Microsoft technology. Progent's background in Microsoft and Macintosh service makes it possible to offer world class support to companies that rely on these technologies to keep their competitive advantage. Progent's consultants can also help you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.

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    Progent's Microsoft-certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server configuring ISA Server-based security solutions for information systems with many sites, remote workers, and line-of-business web applications. Progent's Microsoft Firewall experts can help your company in planning and implementing a configuration of ISA 2000 Server or ISA 2004 Server that meets your network protection requirements without adversely restricting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later editions of ISA Server.

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    Progent's Cisco CCIE wireless network infrastructure consultants offer remote or on-premises configuration and debugging support to help your organization to design, implement, update, tune, administer and troubleshoot Aironet wireless AP environments of any scale or topology. Progent's Cisco wireless controller consultants can also assist you to combine your wireless ecosystem with your wired network infrastructure and cloud-based resources to create a seamless enterprise connectivity foundation that is simple to administer and scale. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, location and setup of Aironet Wi-Fi APs to work with your specific workplace layout, building structure, and anticipated workloads.

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    Progent can assist you in all facets of your upgrade to Microsoft Exchange Server 2016 such as designing HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; specifying mass storage requirements for your VMs, databases and logs; setting up HLB for high-availability CAS services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web.

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    Progent offers two ultra-affordable service packages intended to enable small businesses to receive a professional network security assessment from a certified security engineer. With Progent's External Security Inventory Checkup, an engineer administers an extensive test of your network from outside your company firewall to determine possible risks in the security profile you present to the outside world. With Progent's Internal Network Security Inventory Scan, a security engineer executes a system scan from a secure computer inside your firewall to assess vulnerabilities to inside assaults. Both security inventory packages are set up and run from a protected remote site.

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