Consulting Support for BlackBerry Environments
BlackBerry mobile smartphones were once one of the most popular solutions for maintaining location-independent connectivity to email, calendars, web programs, and other vital business information. Progent can provide Garland, Texas businesses the services of BlackBerry-qualified professionals who can help companies to manage their BlackBerry environments or migrate efficiently to a more popular mobile solution.
As the complexity of small business IT technology has expanded, and as the need for world-class security, reliability, and disaster recovery has grown to be the standard for businesses of any size, successful integration and support of BlackBerry technology has become increasingly difficult. To address issues like security, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small businesses often turn to external support firms who specialize in RIM BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to plan, manage, and repair BlackBerry-based environments economically and effectively, doing away with the necessity for an internal BlackBerry solutions expert and reducing the cost and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This range of experience, coupled with Progent's efficient online support capabilities, gives small businesses an economical solution for integrating BlackBerry products productively into their IT network.
Progent's engineers can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft software, configure easy-to-use management utilities so you can monitor and support BlackBerry smartphones throughout your business, recommend security policies that are right for your business, customize wireless software, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be recovered quickly and thoroughly.
Integration Expertise for BlackBerry Enterprise Server
Research in Motion's high-end platform for administering large collections of BlackBerry smartphones is the BlackBerry BES Server. This powerful tool enables Exchange, Lotus Domino, or Novell GroupWise clients to send and receive messages that are encrypted during transit to ensure optimum security. BlackBerry BES Server also streamlines a broad variety of critical administrative jobs ranging from smartphone deployment and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-qualified consultants can show you how to utilize BlackBerry BES Server to perform routine jobs like:
- Deploy and manage applications
- Plan device, program, and IT policy updates
- Upgrade BlackBerry device software remotely
- Control user and group settings with BES Server's extensive library of IT policies
Progent's BlackBerry-certified engineers can also help your company to utilize BES Server to perform important procedures not available with the entry-level BlackBerry BES Server Express. These procedures include:
- Install and manage BES Server's fault-tolerant architecture using VMware
- Deploy BlackBerry smartphones remotely
- Set specialized administration roles
- Monitor and report on the overall health of your BlackBerry system
How Progent Can Assist You to Manage and Support Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded accreditations from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry support services span areas from troubleshooting synchronization issues to architecting mobile productivity solutions based on BlackBerry Enterprise Server. These BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters, changing user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging software. Progent's seasoned experts can in addition help your company to troubleshoot a broad array of issues associated with synchronization, device detection, email consistency, web access, wireless connectivity, IM, PC application configuration, and Desktop Redirector.
As a top innovator in providing countrywide online consulting services for small business IT networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your mobile support costs low and, by dealing with problems quickly, maximizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry engineer offers support skills in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to add and delete BlackBerry smartphone clients on Microsoft Exchange and Microsoft Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, back up and manage storage groups, apply permissions, install the MDS and IM, implement push and pull access control lists, manage Microsoft Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps, and generate reports to summarize SNMP results.
Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a number of environments such as Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, repair, and document a wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry technology include business and network needs assessment, solution design, deployment strategy and execution, performance tuning, configuration of a high-availability architecture, data backup and business recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to create a mobile wireless solution that meets your IT budget and supports your business strategy. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to support a BlackBerry Enterprise Server, help your organization to decide which administration model and hardware products meet your needs, and analyze your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices about alternatives for software editions, server hardware and storage, network architecture, and application configuration.
To maximize system protection, Progent's BlackBerry-certified consultant can help your company to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security specialists to run company-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry environment.
Contact Progent for Assistance from a RIM BlackBerry-Certified Expert
To ask Progent about technical help for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.