Consulting Support for BlackBerry Technology
BlackBerry wireless smartphones were at one time among the most successful solutions for achieving anytime-anywhere access to messaging, scheduling, web applications, and other critical business data. Progent can provide Garland, Texas companies support from BlackBerry-premier experts who can help companies to manage their BlackBerry environments or migrate efficiently to a modern smartphone platform.
As the complexity of small company networks has increased, and as the need for enterprise-class protection, reliability, and recoverability has become the standard for companies of all sizes, successful integration and maintenance of BlackBerry solutions has grown more difficult. To address issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and shared databases, small businesses frequently turn to outside consulting firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to design, administer, and troubleshoot BlackBerry environments economically and effectively, dispensing with the requirement for an internal BlackBerry technology expert and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This range of experience, combined with Progent's proven remote support model, gives small companies an affordable solution for incorporating BlackBerry products productively into their business information system.
Progent's engineers can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange setup so that your data and messaging systems function efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft software, set up streamlined management tools so you can monitor and support BlackBerry devices throughout your company, define security policies that make sense for your business, develop custom wireless software, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored quickly and safely.
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
Progent locations in Dallas Metro Area
|| 5080 Spectrum Drive, #1000
Addison, TX 75001
||Addison Network Support Services
||1333 W McDermott, Suite 150
Allen, TX 75013
||Allen Network Support Services
||500 E Front St, #160
Arlington, TX 76011
||Arlington Network Support Services
||3710 Rawlins St, Suite 1420
Dallas, TX 75219
||Dallas Network Support Services
||1617 Park Place Avenue
Fort Worth, TX 76110
||Fort Worth Network Support Services
||675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
||Garland Network Support Services
||5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
||Irving Network Support Services
||5700 Granite Pkwy, Suite 200
Plano, TX 75024
||Plano Network Support Services
||550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
||Southlake Network Support Services
Integration Support Services for BlackBerry BES Server
Research in Motion's high-end solution for administering large collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated tool enables Microsoft Exchange, Lotus, or Novell GroupWise clients to transmit and receive messages that stay encrypted in wireless transit to provide optimum data protection. BES Server also streamlines a broad variety of key management jobs ranging from smartphone setup and updates to mobile security and high availability.
Progent's BlackBerry-certified engineers can help you use BlackBerry BES Server to do basic tasks like:
- Deploy and manage applications
- Schedule smartphone, program, and policy updates
- Update BlackBerry smartphone software wirelessly
- Manage user configurations with BlackBerry's extensive selection of policies
Progent's BlackBerry-premier engineers can also help your company to use BlackBerry Enterprise Server to perform key tasks not available with the less advanced BlackBerry Enterprise Server Express. These procedures include:
- Set up and support BlackBerry's fault-tolerant infrastructure using virtualization
- Install BlackBerry smartphones remotely
- Establish specialized administration roles
- Monitor and analyze the integrity of your solution
Progent's Online BlackBerry-premier Support is Quick and Economical
For companies in Garland, Texas who need fast and economical access to a qualified BlackBerry support professional, Progent provides effective online help from a seasoned network support team who have delivered network solutions to companies in every state in the country. (See Progent's client testimonials.)
Online consulting services avoids travel costs and enables specialists to solve problems rapidly, so you reduce lost productivity. Progent's BlackBerry consultants have earned accreditations in all BlackBerry technologies and offer professional help in fields such as resolving synchronization issues, setting up BlackBerry BES Server, and creating a protected, high-availability system architecture for BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry professionals include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks including resolving enterprise activation problems, registering and removing BlackBerry smartphone clients, setting activation passwords, implementing wireless program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry-certified consultants can also help you to operate administration software like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and using wireless LANs for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise system and help your company to define and implement appropriate security configurations.
Progent's certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange infrastructure for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers expertise in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to add and delete BlackBerry device users on Microsoft Exchange Server and Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, archive and support storage groups, apply permissions, set up the MDS and Instant Messaging, implement push and pull access control lists, manage Exchange data flow, generate, update, and assign WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate reports to summarize SNMP results.
Progent's BlackBerry-certified engineer can support your BlackBerry solution in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, troubleshoot, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology needs assessment, solution design, deployment planning and implementation, performance tuning, design of a high-availability architecture, data backup and disaster recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to design a mobile wireless system that meets your IT budget and supports your business strategy. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, help your organization to decide which administration model and equipment meet your requirements, and evaluate your messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart decisions concerning alternatives for software editions, processors and storage, network design, and application configuration.
To optimize network security, Progent's BlackBerry expert can assist your company to choose and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security specialists to run company-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry solution.
Contact Progent for Support from a RIM BlackBerry-Qualified Expert
In order to contact Progent about technical expertise for BlackBerry wireless technology, call 1-800-993-9400 or visit Contact Progent.