Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless smartphones were at one time one of the most popular products for maintaining mobile connectivity to email, calendars, web-based applications, and other critical business information. Progent can provide Garland, Texas companies support from BlackBerry-certified consultants who can assist companies to maintain existing BlackBerry deployments or transition smoothly to a current smartphone platform.
As the complexity of small company networks has expanded, and as the demand for world-class protection, reliability, and disaster recovery has grown to be the standard for organizations regardless of size, successful deployment and support of RIM BlackBerry solutions has become increasingly difficult. To deal with issues like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email systems and shared databases, small organizations frequently turn to outside consulting firms who offer expertise in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-premier consultants who can help small businesses to design, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, doing away with the need for an internal BlackBerry technology expert and reducing the cost and hassle of supporting wireless work groups. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of experience, coupled with Progent's proven remote support model, provides small companies an economical alternative for incorporating RIM BlackBerry technology productively into their IT system.
Progent's experts can help your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and email infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft software, configure easy-to-use management utilities to help you monitor and support BlackBerry smartphones across your company, recommend security policies that make sense for your business, develop custom wireless applications, and make sure that your network infrastructure is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored rapidly and safely.
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
Progent locations in Dallas Metro Area
|| 5080 Spectrum Drive, #1000
Addison, TX 75001
||Addison Network Support Services
||1333 W McDermott, Suite 150
Allen, TX 75013
||Allen Network Support Services
||500 E Front St, #160
Arlington, TX 76011
||Arlington Network Support Services
||3710 Rawlins St, Suite 1420
Dallas, TX 75219
||Dallas Network Support Services
||1617 Park Place Avenue
Fort Worth, TX 76110
||Fort Worth Network Support Services
||675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
||Garland Network Support Services
||5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
||Irving Network Support Services
||5700 Granite Pkwy, Suite 200
Plano, TX 75024
||Plano Network Support Services
||550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
||Southlake Network Support Services
Consulting Expertise for BlackBerry Enterprise Server
RIM's advanced platform for administering big groups of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful tool allows Exchange, Domino, or Novell GroupWise clients to transmit and receive emails that are encrypted during wireless transit to provide optimum security. BlackBerry BES Server also simplifies a wide variety of vital management tasks ranging from smartphone deployment and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-premier consultants can assist you to use RIM BlackBerry BES Server to do basic jobs like:
- Deploy and manage applications
- Schedule smartphone, program, and IT policy updates
- Upgrade BlackBerry smartphone firmware wirelessly
- Control user settings with BlackBerry's vast selection of policies
Progent's BlackBerry-certified consultants can also help you to use BlackBerry Enterprise Server to implement important procedures not available with the entry-level BlackBerry BES Server Express. These procedures include:
- Configure and support BlackBerry's fault-tolerant infrastructure using virtual servers
- Install BlackBerry devices wirelessly
- Establish specialized administration roles
- Automatically track and analyze the integrity of your BlackBerry system
How Progent Can Assist You to Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced engineer who has earned accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support skills span areas from resolving synchronization problems to architecting mobile workforce solutions based on BlackBerry BES Server. These BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out common support operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters, modifying user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company messaging solution. Progent's certified experts can also help you to troubleshoot a broad array of issues associated with synchronization, handset detection, email consistency, web access, mobile connections, Instant Messaging, PC application installation, and BlackBerry Desktop Redirector.
As a leader in providing countrywide remote technical assistance for small company IT networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your mobile support expenses low and, by solving issues promptly, improves the efficiency of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in an email system based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers expertise in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to add and remove BlackBerry smartphone users on Exchange and Windows Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and support storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, manage Exchange data flow, create, update, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports based on SNMP results.
Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, repair, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry include business and network needs analysis, system architecture, installation strategy and execution, performance optimization, configuration of a high-availability environment, data backup and disaster recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to create a wireless solution that fits within your information technology budget and aligns with your business plans. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to accommodate a BlackBerry BES Server, assist you to determine which administration model and physical components match your requirements, and evaluate your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning options for software editions, server hardware and storage, network topology, and application set up.
To maximize system security, Progent's BlackBerry expert can assist you to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security specialists to perform network-wide security assessment and compliance testing and recommend improvements to account for your BlackBerry solution.
Contact Progent to Get Support from a RIM BlackBerry-Certified Professional
To contact Progent about consulting expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.