Mobile Expertise
Garland, Texas Small and Midsize Business Networks
RIM BlackBerry Consulting
Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless smartphones were at one time one of the most successful solutions for achieving mobile connectivity to messaging, scheduling, web-based applications, and other vital business data. Progent offers Garland, Texas businesses support from BlackBerry-premier professionals who can assist businesses to maintain their BlackBerry environments or transition efficiently to a more popular smartphone solution.
As the complexity of small business networks has expanded, and as the need for world-class security, reliability, and recoverability has become the norm for businesses regardless of size, effective deployment and support of RIM BlackBerry technology has become increasingly difficult. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and shared databases, small organizations frequently turn to outside consulting professionals who specialize in RIM BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-premier consultants who can assist small organizations to plan, manage, and repair BlackBerry environments affordably and effectively, dispensing with the necessity for an internal BlackBerry solutions specialist and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This breadth of experience, combined with Progent's efficient remote support capabilities, gives small companies a budget-friendly solution for integrating BlackBerry products productively into their business information network.
Progent's experts can help your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your data and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft technology, configure streamlined administration utilities so you can monitor and control BlackBerry smartphones throughout your business, define security policies that are right for your business, develop custom mobile software, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your regular backup processes so that it can be recovered quickly and safely.
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
| City | Address | Phone | Link |
| Addison | 5080 Spectrum Drive, #1000 Addison, TX 75001 United States |
(469) 317-9411 | Addison Network Support Services |
| Allen | 1333 W McDermott, Suite 150 Allen, TX 75013 United States |
(469) 342-0443 | Allen Network Support Services |
| Arlington | 500 E Front St, #160 Arlington, TX 76011 United States |
(817) 751-7716 | Arlington Network Support Services |
| Dallas | 3710 Rawlins St, Suite 1420 Dallas, TX 75219 United States |
(214) 446-3777 | Dallas Network Support Services |
| Fort Worth | 1617 Park Place Avenue Fort Worth, TX 76110 United States |
(682) 267-0022 | Fort Worth Network Support Services |
| Garland | 675 Town Square Blvd, Suite 200 Building 1A Garland, TX 75040 United States |
(469) 649-1400 | Garland Network Support Services |
| Irving | 5000 Riverside Dr, Suite 100 Bldg 6 Irving, TX 75202 United States |
(469) 565-9652 | Irving Network Support Services |
| Plano | 5700 Granite Pkwy, Suite 200 Plano, TX 75024 United States |
(469) 929-2939 | Plano Network Support Services |
| Southlake | 550 Reserve Street, Suite 190 & 250 Southlake, TX 76092 United States |
(817) 756-6968 | Southlake Network Support Services |
Technical Support Services for BlackBerry Enterprise Server
RIM's advanced platform for managing large collections of BlackBerry devices is the BlackBerry BES Server. This sophisticated software enables Microsoft Exchange, Lotus Domino, or Novell GroupWise users to send and receive messages that stay encrypted in wireless transit to ensure optimum security. BlackBerry BES Server also streamlines a wide variety of vital management tasks ranging from smartphone deployment and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-premier consultants can help you use BlackBerry BES Server to do routine tasks like:
- Deploy and manage applications
- Plan smartphone, program, and policy updates
- Upgrade BlackBerry device firmware wirelessly
- Manage client configurations with BlackBerry's extensive selection of policies
Progent's BlackBerry-certified consultants can also help your company to utilize BlackBerry Enterprise Server to implement important procedures not available with the less advanced BES Server Express. These tasks include:
- Set up and support BES Server's high-availability infrastructure based on virtualization
- Install BlackBerry devices wirelessly
- Establish custom administration roles
- Automatically track and report on the overall health of your solution
Some Ways That Progent Can Assist You to Maintain and Support Your BlackBerry Solution
Progent can deliver an experienced engineer who has been awarded certifications from RIM in all key facets of BlackBerry integration. Progent's BlackBerry consulting skills span areas from resolving synchronization problems to designing wireless productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out common support operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters, editing user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company email solution. Progent's certified service professionals can also assist your business to troubleshoot a wide range of problems concerning synchronization, device recognition, email consistency, web access, mobile connectivity, IM, PC software configuration, and Desktop Redirector.
As a leader in delivering countrywide remote support for small office IT networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless technical support expenses at a minimum and, by solving problems promptly, optimizes the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can show you how to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks including troubleshooting enterprise activation issues, adding and deleting BlackBerry smartphone users, setting activation passwords, implementing wireless software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.
Progent's BlackBerry consultants can also show you how to operate administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can explain the role of operational policies in the BlackBerry BES system and help your company to select and implement sensible security configurations.
Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Microsoft Exchange Server architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry engineer offers expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to install and delete BlackBerry device clients on Microsoft Exchange and Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, archive and manage storage groups, configure permissions, install the Mobile Data System (MDS) and IM, deploy push and pull access control lists, manage Exchange data flow, generate, edit, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry expert can support your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, install, test, troubleshoot, and produce documentation for a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and technology needs assessment, solution design, deployment planning and implementation, performance tuning, configuration of a high-availability environment, data backup and business recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational objectives and to design a mobile wireless system that fits within your information technology budget and aligns with your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to support a BlackBerry Enterprise Server, assist you to decide which administration approach and equipment match your needs, and evaluate your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions concerning alternatives for software editions, server hardware and mass storage, network design, and application configuration.
To optimize system protection, Progent's BlackBerry-certified consultant can help your company to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security specialists to perform company-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry solution.
Call or Email Progent to Get Help from a BlackBerry-Certified Consultant
In order to contact Progent about technical support for BlackBerry wireless technology, call
An index of content::
Computer Consultant Service Database
Service Database Network Consultants
Progent uses an enterprise-class support reporting system that records and formats complete documentation for all billed services. Unlike many freelance consultants or small service firms who provide scant documentation or details of services done, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support reports transmitted by every staff member to each customer. The discipline of documenting and organizing service activity results in more effective support and avoids a slew of typical problems such as when a service customer is effectively held hostage to a consultant who refuses to release the keys to the kingdom.
Microsoft Access Development
Microsoft Access development Engineers
Progent can provide cost-effective online support for all releases of Office Access including Access desktop and Access Web App and offers expert assistance for Access application programming, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also can provide custom online training for Office Access programming and DBA services.
Local Government Cisco Engineers
City Government Professional
Progent has a long background providing a full-spectrum of online IT consulting and urgent repair services to local governments and school districts throughout the United States. Progent is one of the industry’s pioneers in providing expert remote IT support and has delivered network solutions to clients in every state. Online support eliminates travel expenses and resolves problems faster than on-premises service calls.
Computer Network Service Company Part-time CIO
After Hours Microsoft CRM Consulting
Progent's application experts offer in-depth consulting, custom programming, deployment help, and webinar classes for leading applications that address key areas including ERP and MRP, financials, management analytics, web application design, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with decades of experience providing high-level consulting and troubleshooting services remotely, Progent can help clients anywhere in the U.S. to save the lost productivity and fees related to travel and on-site activity without sacrificing the effectiveness of technical services.
Wave 2 WiFi migration Specialist
On-site Technical Support Building-to-building Wireless
Progent's Wireless Consulting Services provide a convenient, affordable option for companies of all sizes to deploy, manage and repair the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and deploy hardware like Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
certificate expiration management Engineers
Services ProSight network asset documentation management
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect data about your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can save as much as half of time spent searching for vital information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you’re making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need when you need it.
ProSight Remote Network Infrastructure Troubleshooting IT Consultants
Automatic Network Infrastructure Diagrams Support
ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller organizations to map, track, reconfigure and troubleshoot their networking hardware such as routers, firewalls, and load balancers plus servers, endpoints and other devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology maps are always current, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates notices when potential issues are detected. By automating complex network management processes, ProSight WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, finding devices that require important updates, or identifying the cause of performance issues.
VMware VDR Backup Services
Symantec Backup Exec Consultancy
Progent can provide economical remote access to engineers skilled in a broad array of utilities and technologies that provide solutions for protecting Windows, Mac, and Linux servers and workstations plus laptops and handhelds. Progent can provide consulting support for all major backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent's consultants can help your company to deploy, enhance, or troubleshoot data backup solutions for a range of topologies such as on-premises, remote, cloud, or a mix.
ProSight Remote Infrastructure Monitoring IT Services
Support Automatic Network Infrastructure Mapping
ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller businesses to diagram, monitor, optimize and troubleshoot their connectivity hardware like routers, firewalls, and access points plus servers, endpoints and other devices. Using cutting-edge RMM technology, WAN Watch makes sure that network diagrams are always updated, captures and displays the configuration of almost all devices on your network, monitors performance, and generates alerts when potential issues are detected. By automating time-consuming management activities, ProSight WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, finding appliances that need critical updates, or isolating performance problems.
Microsoft Hyper-V 3.0 Server Virtualization Consultants
Hyper-V 3.0 Virtual Server Professional
Widows Server 2012 R2 Hyper-V improves virtualization in key areas including secure multitenancy, flexible network infrastructure, cloud readiness, expandability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your business to benefit from Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to reduce network expenses and improve productivity.
Colocation Center Network Consulting
Support and Help Colocation Center Migration
Colocation data centers allow companies to share enterprise-class data centers for housing network hardware that runs critical applications. Progent's Microsoft and Cisco premier IT experts can assist your company with all facets of your colocation strategy such as selecting and moving to a colo site, creating system architecture, specifying required equipment, on-premises and remote troubleshooting, setting up remote network management, and education your support staff.
Consultant Catalyst Switch IPv6
Cisco Network Engineer Catalyst Switch
Progent's Cisco-certified CCIE experts can help your business to configure, manage, update, optimize and debug Cisco Catalyst switches. Progent can also help you to harden the security and compliance of Catalyst switches and move efficiently from outdated switches to modern models.
Microsoft Virtual Server 2005 Consultants
Consulting Microsoft Virtual Server 2005
Microsoft Virtual Server 2005, run on the Windows Server platform and powered by technology originally produced by Connectix, delivers the power needed to accomplish server consolidation, application migration, and server quarantine tasks through virtualization techniques in an enterprise-ready computing environment with high scalability, manageability, and reliability. Microsoft has targeted Virtual Server 2005 at companies wishing to improve ROI in application development and testing, upgrading from legacy line-of-business software, and hardware consolidation. Progent's professional Virtual Server consultants can help your company to evaluate and deploy Microsoft Virtual Server 2005.
Call Desk Outsourcing Services Consultants
Technology Consulting Services Call Desk Outsourcing Services
Progent’s Help Desk Co-management service allows your business to split responsibilities for Help Desk support transparently between your IT team and Progent's large roster of veteran technical support engineers and subject matter experts. Progent’s Help Desk Co-management service is a collaborative service desk solution built around the leading shared professional services automation tool for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Notebook VPN Online Troubleshooting
Desktop VPN Support Specialist
Progent's remote access and smartphone synchronization specialists can assist you to plan and configure secure access solutions for off-site desktops, notebooks, and wireless handhelds so they work seamlessly with your information network, enabling your business to improve the productivity of your off-site workforce.
24x7 Microsoft Exchange Specialists
Exchange 2003 Upgrade Online Support Services
Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 upgrade plan that minimizes network disruption, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multiple server or multi-site upgrades, Progent has the knowledge and experience to complete your project quickly and economically. Progent's Microsoft Exchange 2003 support, troubleshooting, and consulting offerings include expertise with the configuration of outside vendor add-ons to Exchange Server 2003 that are in keeping with your business needs.
Private Cloud Virtual Datacenter Hosting Consult
Private Cloud Virtual Datacenter Hosting Engineers
Progent's Private Cloud Hosting and Management service provides comprehensive hosting of a small organization's production servers in a solution that delivers the highest level of availability and scalability and is in addition easy to move to another host. Progent's Private Cloud Hosting and Management options are based on mature virtualization technologies that allow small and midsize businesses with multi- platform environments to economize dramatically on the costs of capital equipment, infrastructure support, and network management while benefiting from world-class reliability and an unprecedented degree of vendor independence.
Catalyst Wi-Fi 6 WAP Online Support
Catalyst Wi-Fi 6 AP Site Survey Support
Progent's Cisco-certified Catalyst Wi-Fi 6 AP experts can provide economical online and on-premises help for Catalyst next-generation Wi-Fi 6 wireless APs.
Automatic Fail-over Support Outsourcing
Engineer Automatic Failover
Progent’s high availability inter-site connectivity and 24x7 network connection engineers can help small organizations achieve zero-downtime Interoffice connectivity through redundant system architectures featuring automatic failover. Progent’s CCIE engineers can plan and deploy ultra-reliable Inter-office networks based on zero-downtime EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and transparent fail-over offers economical non-stop interoffice connectivity.
Technical Support Services VBA for Mac
Outlook for Mac Consultant
Microsoft Mac Office allows Apple Macintosh users to run the world's most popular office productivity applications. Progent's Apple-certified Macintosh experts can help you set up Mac Office on a mixed-platform environment combining Apple OS X and Windows-powered platforms so that Macintosh users can access the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share information and system resources with colleagues who run Windows. Progent's consultants have experience with both Apple Macintosh and Windows technology and can provide service for networks that combine Apple Macintosh with Windows systems with complete resource sharing, or networks which carefully restrict collaboration between Mac and Windows users.
CRISC Risk and Information Systems Control Consulting Services
CRISC Certified Cybersecurity Consultancy
Progent can provide the services of a CRISC-certified risk management consultant to assist your company to plan and implement an enterprise risk management strategy following best practices promoted by CRISC and crafted to match your organization's risk appetite, business goals, and IT budget.
Operations Manager Online Support Services
Microsoft Operations Manager Computer Engineer
Remote continuous monitoring, automated alarms, and actionable reports are crucial to maintaining the proper operation of your network and eliminating preventable and expensive downtime. Remote Monitoring and Management technology has progressed so far that businesses of any size can get a degree of network stability that was previously limited to enterprises. Progent offers a variety RMM solutions available as economical service packages designed to assist you to detect and resolve a most IT network issues before they get big enough to impact productivity.
Computer Consultant wireless LAN controller
8540 wireless controller Remote Support
Catalyst family of Wi-Fi controllers streamline the management of wireless networks by unifying the configuration and management of Wi-Fi access points, tuning Wi-Fi performance by limiting the impact of RF congestion, enhancing wireless availability with fast failover, and strengthening data security by detecting threats and filtering traffic content according to user type and location. Progent can help your business to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or implement a smooth transition to Cisco's modern Wi-Fi controller technology.
SCCM 2012 Planning Online Technical Support
SCCM 2012 Mobile Device Management Remote Support
Progent's Microsoft-certified consultants can help you to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to Configuration Manager 2012 from a legacy device management solution or help you to modify your current SCCM 2012 environment to accommodate your evolving business needs. Also, Progent can help you to create an infrastructure that extracts the most value from SCCM 2012 by delivering expertise with related Microsoft platforms including Active Directory Domain Services, SQL SSRS, and IIS.
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