Consulting Support for BlackBerry Environments
BlackBerry Support ServicesBlackBerry wireless smartphones were at one time among the most successful solutions for achieving mobile access to messaging, calendars, web programs, and other vital business information. Progent can provide Garland, Texas businesses support from BlackBerry-premier experts who can assist businesses to manage existing BlackBerry deployments or migrate smoothly to a current mobile solution.

As the complexity of small company IT technology has expanded, and as the need for world-class protection, dependability, and disaster recovery has grown to be the norm for organizations regardless of size, effective integration and support of BlackBerry solutions has grown increasingly challenging. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small businesses often turn to outside support firms who specialize in BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, doing away with the necessity for an in-house BlackBerry technology specialist and lowering the expense and stress of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of experience, combined with Progent's efficient remote service delivery capabilities, gives small businesses a budget-friendly alternative for integrating RIM BlackBerry products productively into their information network.

Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email systems function optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, configure streamlined administration utilities so you can track and support BlackBerry devices across your company, recommend security policies that are right for your company, develop custom wireless applications, and ensure that your network infrastructure is appropriately designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be restored rapidly and thoroughly.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services


Consulting and Technical Support for BlackBerry Enterprise Server (BES)
Research in Motion's high-end solution for managing big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated software enables Exchange, IBM Lotus Domino, or Novell GroupWise clients to transmit and receive messages that are encrypted during wireless transit to ensure maximum data protection. BlackBerry BES Server also simplifies a wide variety of crucial management tasks ranging from BlackBerry setup and updates to wireless security and high availability.

RIM BlackBerry Enterprise Server Configuration Assistance

Progent's BlackBerry-premier engineers can assist you to utilize RIM BlackBerry Enterprise Server to perform routine jobs like:

  • Deploy and manage applications
  • Schedule smartphone, application, and IT policy updates
  • Update BlackBerry device software remotely
  • Control client settings with BES Server's extensive library of IT policies

Progent's BlackBerry-premier consultants can also assist you to use BlackBerry Enterprise Server to perform key procedures not supported by the less advanced BES Server Express. These tasks include:

  • Configure and support BES Server's high-availability architecture based on virtual servers
  • Install BlackBerry smartphones wirelessly
  • Establish specialized administration roles
  • Automatically track and report on the health of your solution

Progent's Remote BlackBerry-premier Technical Support is Quick and Affordable
For companies in Garland, Texas who require fast and economical access to an authorized RIM BlackBerry consultant, Progent delivers efficient online help from a seasoned support team who have provided network solutions to companies in every state in the country. (See Progent's client testimonials.)

Remote support eliminates travel expense and enables specialists to fix technical issues quickly, so you minimize lost productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry technologies and can provide expert help in fields including troubleshooting synchronization problems, setting up BlackBerry BES Server, and designing a secure, fault-tolerant system architecture for BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingA Progent BlackBerry Certified Support Specialist can assist you to perform common technical operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters, editing user accounts, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified service professionals can in addition help you to resolve a broad array of issues associated with synchronization, device detection, email reconciliation, web browsing, mobile connectivity, IM, workstation software configuration, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide online help for small company networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry support expenses low and, by solving problems promptly, maximizes the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks such as resolving enterprise activation issues, adding and deleting BlackBerry device users, activating passwords, implementing wireless software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry-certified consultants can also show you how to use management software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using WiFi for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry Enterprise environment and assist you to select and install sensible security configurations.

Progent's Microsoft-certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Microsoft Exchange infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email environment based on Exchange Server. Progent's BlackBerry-certified consultant has expertise in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to add and delete BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and maintain storage groups, configure permissions, install the MDS and IM, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, create, edit, and apply WLAN and Virtual Private Network configurations, set up SNMP traps, and produce reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent for Support from a RIM BlackBerry-Certified Consultant
If you wish to ask Progent about engineering help for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.



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