Consulting and Technical Support Services for BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry wireless smartphones were at one time one of the most popular products for maintaining mobile connectivity to email, calendars, web-based applications, and other critical business information. Progent can provide Garland, Texas companies support from BlackBerry-certified consultants who can assist companies to maintain existing BlackBerry deployments or transition smoothly to a current smartphone platform.

As the complexity of small company networks has expanded, and as the demand for world-class protection, reliability, and disaster recovery has grown to be the standard for organizations regardless of size, successful deployment and support of RIM BlackBerry solutions has become increasingly difficult. To deal with issues like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email systems and shared databases, small organizations frequently turn to outside consulting firms who offer expertise in BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier consultants who can help small businesses to design, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, doing away with the need for an internal BlackBerry technology expert and reducing the cost and hassle of supporting wireless work groups. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of experience, coupled with Progent's proven remote support model, provides small companies an economical alternative for incorporating RIM BlackBerry technology productively into their IT system.

Progent's experts can help your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and email infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft software, configure easy-to-use management utilities to help you monitor and support BlackBerry smartphones across your company, recommend security policies that make sense for your business, develop custom wireless applications, and make sure that your network infrastructure is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored rapidly and safely.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services


Consulting Expertise for BlackBerry Enterprise Server
RIM's advanced platform for administering big groups of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful tool allows Exchange, Domino, or Novell GroupWise clients to transmit and receive emails that are encrypted during wireless transit to provide optimum security. BlackBerry BES Server also simplifies a wide variety of vital management tasks ranging from smartphone deployment and upgrades to mobile security and fault tolerance.

RIM BlackBerry Enterprise Server Troubleshooting Assistance

Progent's BlackBerry-premier consultants can assist you to use RIM BlackBerry BES Server to do basic jobs like:

  • Deploy and manage applications
  • Schedule smartphone, program, and IT policy updates
  • Upgrade BlackBerry smartphone firmware wirelessly
  • Control user settings with BlackBerry's vast selection of policies

Progent's BlackBerry-certified consultants can also help you to use BlackBerry Enterprise Server to implement important procedures not available with the entry-level BlackBerry BES Server Express. These procedures include:

  • Configure and support BlackBerry's fault-tolerant infrastructure using virtual servers
  • Install BlackBerry devices wirelessly
  • Establish specialized administration roles
  • Automatically track and analyze the integrity of your BlackBerry system

How Progent Can Assist You to Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced engineer who has earned accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support skills span areas from resolving synchronization problems to architecting mobile workforce solutions based on BlackBerry BES Server. These BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpProgent's BlackBerry Certified Support Specialist can help your company to carry out common support operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters, modifying user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company messaging solution. Progent's certified experts can also help you to troubleshoot a broad array of issues associated with synchronization, handset detection, email consistency, web access, mobile connections, Instant Messaging, PC application installation, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote technical assistance for small company IT networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your mobile support expenses low and, by solving issues promptly, improves the efficiency of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in an email system based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers expertise in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to add and remove BlackBerry smartphone users on Exchange and Windows Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and support storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, manage Exchange data flow, create, update, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports based on SNMP results.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, repair, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry include business and network needs analysis, system architecture, installation strategy and execution, performance optimization, configuration of a high-availability environment, data backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to create a wireless solution that fits within your information technology budget and aligns with your business plans. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to accommodate a BlackBerry BES Server, assist you to determine which administration model and physical components match your requirements, and evaluate your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning options for software editions, server hardware and storage, network topology, and application set up.

To maximize system security, Progent's BlackBerry expert can assist you to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security specialists to perform network-wide security assessment and compliance testing and recommend improvements to account for your BlackBerry solution.

Contact Progent to Get Support from a RIM BlackBerry-Certified Professional
To contact Progent about consulting expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.



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    Progent's Microsoft-certified engineers can provide cost-effective online technical support and development services to help you to plan, deploy, administer, and troubleshoot SharePoint 2010 installations that can include web pages that can function as intranets, extranets, document management applications, wikis, data marts, business information systems, enterprise-wide search, workflows, and other utilities to promote and improve teamwork. Progent can help you combine SharePoint 2010 with MS SQL Server and with third-party databases and with Microsoft's popular office productivity applications like Excel, Word, Outlook, and Visio. Progent can assist you to upgrade from earlier releases of SharePoint or move a multi-vendor mix of web technologies into a unified and easy-to-manage SharePoint 2010 solution.

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  • Remote On-site Technical Support Microsoft Hyper-V Virtual Server Hyper-V Consulting

  • CRISC Certified Network Engineer
    Risk Monitoring Professional

    Progent's disaster recovery support and business continuity consultants can show you how to design a disaster recovery strategy to prepare for an IT network disaster. Progent can show you how to define a complete disaster recovery plan that includes scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized engineers can also show you how to create an affordable, zero-downtime system solution that addresses reliability issues covering a wide range of infrastructure technologies and procedures.

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  • Slackware Linux Services Technology Professional Mandrake Linux

  • SCCM Central Administration Site Specialist
    Technical Support SCCM Planning

    Configuration Manager automates application and device provisioning at scale, simplifies security and compliance settings control, inventories network assets, protects against corporate data leakage, provides health reporting, enables secure self service, and delivers a common point of control for administering mixed-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration experts can help you with any aspect of designing, implementing, operating and repairing a SCCM deployment for local, cloud, or hybrid networks.

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  • Network Designers Maryland
    California IT Consulting

    Progentís Technical Response Center (TRC) provides national extended hours remote support for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers provide after-hours telephone support and online secure computer access to troubleshoot and resolve network problems rapidly and affordably. The scope of technical experience available from Progent's team of country-wide support engineers makes it possible to escalate even the most difficult problems to qualified specialists as needed. For critical problems, the TRC endeavors to respond to your call for service in less than one hour.

  • Small Business Small Business IT Outsourcing Services Small Office Network Consulting Companies
  • Solaris Remote Technical Support UNIX Engineers
  • Specialist Linux, Windows Consult Linux, Windows

  • Microsoft Exchange Server Migration Engineer
    Exchange 2007 to Exchange 2010 Upgrade Consultancy

    Progent's Microsoft and Cisco-certified network experts can assist your organization to determine the value of Microsoft Exchange 2010 for your business and can assist you to plan and implement an efficient upgrade to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will provide fast return on investment by increasing your productivity, cutting the expense of equipment and service, simplifying administration, and integrating your vital communications platforms.

  • Sun Solaris Engineers NetBSD Outsourced IT Services
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  • Suse Linux, Solaris, UNIX Online Help Dallas County Urgent Gentoo Linux, Sun Solaris, UNIX Help and Support Dallas Fort Worth Metroplex
  • System Center 2016 and Hyper-V Integration Professional System Center 2016 and Windows Server 2016 Technical Consultant
  • System Center Configuration Manager Computer Consultants SCCM Security Online Support
  • Technical Support Services Remote Monitoring and Reporting Operations Manager Outsourcing
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  • Engineer BlackBerry Dallas County
  • Technology Consulting Services SCVMM 2012 Backup and Recovery SCVMM 2012 Live Migration Remote Consulting

  • Consultant Prices Security Consulting Group
    Consulting Hourly Cost Information Technology Manager

    Progent's pricing policy is to bill for remote support and in-person help per minute. As a result, you are billed exclusively for delivered services. Progent does not demand a higher rate for off-hours or emergency support, and within California or in areas where Progent offers on-site support, Progent does not charge for travel except for emergency support where on-site time is less than 4 hours. Also, Progent applies no minimum charge and requires no retainer for support services delivered during normal business hours. Many support organizations demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's small granularity eliminates large invoices for fast fixes so you won't be forced to allow simple problems to fester.

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  • Solaris to Windows Upgrade Consultants
    UNIX Upgrade Consultant

    Progent can assist your business to design and implement an efficient migration from a Solaris-powered IT environment to a network based on Windows and capable of running Microsoft's familiar office productivity software, commercial applications, and developer tools. Progent's Solaris, Windows and Cisco consultants and application experts can assist you to guard your data and reduce business discontinuity by designing an effective migration strategy that protects your existing assets in Sun Solaris software and infrastructure. UNIX-to-Windows transition consulting expertise available from Progent include analysis of existing environment, migration planning and testing, MS Exchange migration services, information and application software porting, and processor and storage transition and consolidation.

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  • Urgent Engineer Security Evaluation Professional Network Security Assessment
  • Windows Applications on macOS Configuration Remote Desktop Connection for Apple Mac Online Consulting
  • BlackBerry BES Consulting Garland Texas
  • Windows Server 2000 Migration Consultants Windows 2000 Server Online Consulting
  • Windows Server 2008 BranchCache Consulting Windows Server 2008 BranchCache Consulting

  • Information Technology Consulting Small Business WAP351
    Largest Small Business 300 AP Online Troubleshooting

    Cisco's Small Business family of wireless access points are Linux-based units intended as entry-level Wi-Fi APs for small offices. Progent's Cisco CCIE-certified wireless network consultants offer remote or onsite configuration and debugging services to help you to plan, implement, upgrade, tune, manage and troubleshoot Cisco Small Business Wi-Fi access point environments of any size or topology.

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  • Windows Server 2019 Deduplication On-site Technical Support 24/7 Windows Server 2019 Deduplication Consulting Services
  • Windows Server Essentials Upgrade Consult Windows Server Essentials and SQL Server Specialists
  • Small Business IT Consultant BlackBerry BES Garland, TX
  • Wireless Security Specialist Wireless Security Consult

  • Urgent Configuration Citrix XenServer Security
    Engineer ProSight ESP Ransomware Protection

    ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer security for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device management, and web filtering via cutting-edge tools packaged within one agent managed from a unified control. Progent's data protection and virtualization experts can help you to design and implement a ProSight ESP deployment that meets your company's unique needs and that allows you prove compliance with legal and industry information protection regulations. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require immediate action. Progent's consultants can also assist your company to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware.

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