For companies of any size in Garland Texas, Progent can provide convenient, fast, and economical contact with Cisco CCIE-Premier engineers. Cisco CCIEs are top-level networking professionals who achieve this elite certification by completing rigorous examinations administered by Cisco. CCIEs can handle the most complex problems associated with network deployment, repair, and optimization. Progentís CCIEs operate directly with Cisco's in-house engineers in identifying anomalies with IOS or Cisco NX-OS software and developing workarounds or obtaining software updates to fix problems. A Cisco-qualified CCIE has the experience to pinpoint the cause of computer network problems stemming from network appliances or software.

Progent offers fast remote contact with a CCIE specialist so your company can get timely assistance for complex network issues that are affecting business productivity but are beyond the scope of your ordinary network maintenance organization. Progent's Cisco CCIE-Certified engineers can connect to your network via advanced remote support tools in order to provide fast and economical analysis and resolution of critical network problems.

Progent's CCIE Support Services
Most CCIEs work for big corporations or nationwide Internet providers, and consequently their services are not readily accessible to smaller businesses. Progent is among the rare service organizations to make CCIEs available to assist small and mid-size businesses. Also, Progent can provide fast contact with a CCIE remotely so you can get immediate support for complex network problems that are reducing worker productivity. To learn how to talk to a Progent CCIE for immediate help with your IT infrastructure, visit Progent's remote network help.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services


Progent has one of the biggest groups of Cisco-certified CCIE experts of any independent consulting firm in the United States. As a result, Progent can provide unbeatable skill in delivering networking solutions focused on Cisco products. Since Progent is also a Microsoft Certified Partner and provides expert application help for a broad range of business applications, Progent can help you achieve comprehensive information technology solutions that maximize the strategic value of your network.

CCIEs are an exceptional value since their depth of experience allows them to solve the most complex problems quickly. In common scenarios, less qualified consultants can spend many hours or even days wrestling with a task that an experienced CCIE can solve in just a few minutes. Most Progent CCIEs are not only experienced with Cisco products, but also have multiple recognized industry credentials including Microsoft MCSE, and an important security credential such as CISSP or CISA. This permits Progent to offer end-to-end solutions that address a broad array of technologies without incurring needless expenses and delays orchestrating multiple consultants.

To learn more information about Progent's consulting support services for Cisco network infrastructure, choose a topic:

Additional Support Expertise Available from Progent
Progent can also provide a broad selection of IT expertise in vital practice areas to help businesses to turn Cisco networking products into an integrated IT solution that delivers strategic advantage. Some of the consulting services available from Progent's subject matter experts are project management support, VMware vSphere planning and deployment, VMware Site Recovery Manager application continuity planning, VMware NSX network virtualization design and integration, Windows Server 2019 migration consulting, Microsoft Windows 2016 hybrid cloud solutions, Microsoft Hyper-V consulting, disaster recovery planning, Windows Server 2012 R2 support, network security compliance scanning, DBA and database development services, and temporary CIO consulting services.

Progent can also help your company you to design, deploy, manage and repair enterprise hybrid cloud solutions that combine local and cloud infrastructure and that use Cisco networking technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration expertise.)

By offering an efficient full-service resource for network generalists and specialists, Progent is able to deliver fast, affordable, and comprehensive IT solutions that match the unique needs of companies in Garland Texas.



An index of content::

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    Progent offers the services of a CRISC-certified risk management consultant to assist your company to design and deploy an enterprise risk management strategy following leading practices identified by CRISC and crafted to match your organization's risk tolerance, business goals, and budgetary guidelines.

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    Cisco's PIX firewalls have been discontinued and Cisco may no longer offer support these legacy devices. Progent still provides consulting assistance for Cisco's PIX 500 Series firewalls to help you with maintenance and management and Progent can also help you determine whether to adopt more current firewall technology from Cisco. Progent's Cisco technology specialists can help you plan and implement a cost-effective migration to Cisco ASA 5500-X Series firewalls based on industry best practices.

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    Progent's Solaris family support experts provide small companies and software developers help with managing and maintaining Solaris systems that operate with Microsoft-powered networks. Progent can give your business access to Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA certification. This broad range of experience offers you a convenient one-stop consulting firm to show you how to create and manage a secure and reliable mixed-platform network and communications solution that allows Solaris and Microsoft coexistence by integrating MS Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux platforms such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.

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    NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with continual replication to deliver fast, zero RPO disaster recovery (DR) between datacenters located as far as 185 miles apart from each other. Progent's roster of veteran IT consultants can assist you to design, configure, manage, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that meets your technical requirements and IT budget. Progent can ensure you follow best practices for configuring your MetroCluster environment by delivering guidance with procedures such as assigning disk pools, determining aggregate layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker, setting up a configuration replication network between your storage clusters, and verifying your DR solution to show adherence with industry standards and regulatory requirements.

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    Progent can help you to understand the many subscription plans available with Office 365 and configure your network with Office 365 so you realize maximum business value. Progent offers expertise with cross-vendor environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and maintain hybrid ecosystems that transparently integrate local and cloud resources.

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    ProSight Network Infrastructure Management Integration Services

    ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to map out, track, reconfigure and debug their connectivity hardware like switches, firewalls, and access points plus servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are kept current, captures and manages the configuration of almost all devices on your network, tracks performance, and generates alerts when problems are detected. By automating complex management and troubleshooting activities, ProSight WAN Watch can cut hours off common chores such as network mapping, expanding your network, finding devices that need important software patches, or resolving performance problems.

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  • Exchange 2016 Migration Planning Support Services
    Network Consultant Microsoft Exchange 2016 Upgrade Planning

    Progent can assist you in any and all facets of your migration to Exchange Server 2016 including designing high availability (HA) system topology for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying storage capacity required for your VMs, mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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    SQL Server 2016 Remote Troubleshooting

    Microsoft SQL Server 2016 introduces major improvements in speed, capacity, data security, availability, BOYD integration, plus integrated business intelligence. New features include PolyBase for handling structured and unstructured databases simultaneously for big data applications, Jason integration, Always Encrypted mode, Mobile Reports, and seamless control over on-premises and cloud operations and services. Progent's Microsoft-certified consultants can deliver remote and on-premises support to help businesses of all sizes to implement, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).

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  • Oracle PL/SQL Coder
    Oracle Recovery Manager Consultants

    Progent offers affordable remote access to an authorized Oracle DBA consultant or an Oracle application developer. Progent offers comprehensive database administration services for all versions of Oracle's RDBMS platform and can also assist you to design, create, enhance, or troubleshoot Oracle applications written with SQL and PL/SQL. Progent also can provide consulting for Data Guard and Streams replication technologies and ASM file/volume manager.

  • CISM Certified Cybersecurity Management Services Security Management Consult
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  • Cisco Expert Catalyst Switch VLAN Technology Consulting 24x7 Catalyst MPLS Remote Support Services

  • Server Monitoring Integration Support
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    Remote continuous monitoring, proactive alarms, and actionable reports are crucial to maintaining the health of your network and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) technology has progressed to the point that businesses of all sizes can afford a level of network stability that was previously reserved for large enterprises. Progent offers several Remote Monitoring and Management (RMM) options delivered as low-cost services designed to assist you to detect and fix a an array of network problems before they get big enough to hurt productivity.

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    Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can assist your organization to plan and deploy a DR/BC system built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.

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    The Contact Center service delivery structure used by Progent offers small businesses an affordable option to reliance on independent service individuals by offering extensive technical knowledge shared by multiple engineering teams, optional round-the-clock availability of urgent help, escalation capability to appropriate engineers for solving the most intractable problems, service consistency and dependability, quick follow through overseen by veteran service managers, a variety of easy-to-use ways for initiating service tasks, and excellent progress visibility made possible by trouble ticket updates and accessible via a web-based portal.

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    Progentís Microsoft-certified experts can provide small and midsize businesses computer consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, groups and information. SharePoint Portal Server offers a central location for your employees or clients to connect to, manage, share and interact with relevant data, documents, and applications and to interact with one another. It enables faster and better decisions, more effective sharing across groups and more economical business practices. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of information available within and outside a business network. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the data theyíve created in a way that makes data easy to find, download and re-use.

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    Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Help Desk services are provided at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle complex problems.

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    Microsoft Forefront TMG 2010 is based on the proven security technologies of Microsoft Internet Security and Acceleration Server 2006 and offers a centrally administered web gateway that acts as a single-server platform for a variety of security functions such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN control, and HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 provides advanced web security reporting features, permits custom reports generated by SQL Server, integrates with Active Directory to streamline authentication, and can be operated as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft-certified consultants can help you to plan and execute pilot and production implementations; interface Forefront Threat Management Gateway with Windows Server 2008, Active Directory, SQL Server, Exchange Server, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also help your organization to upgrade economically to Forefront Threat Management Gateway 2010 from ISA Server.

  • Microsoft Video Conferencing Consulting Services Consultant Services Office Communications Server 2007
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  • Internal Cybersecurity Scan Engineers
    Cybersecurity Inventory Engineer

    Progent offers small organizations a pair of ultra-affordable network security evaluation packages that provide, for a preset price, remotely managed inventory scans of your security profile which are evaluated by expert security specialists who assess the data collected by the remote scan, deliver objective summaries of your current network security, and offer suggestions for improvements. Progent has developed two non-overlapping security evaluation scanning packages for external and internal security scanning that are priced to meet the budgets of small businesses while delivering enterprise-quality assessments of your IT network's exposure to assault.

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  • Onsite Support Technical Support
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    For mid-size companies who need IT consulting services, Progent offers an array of alternatives including local service, remote support, off-site Help Desk, round-the-clock support with automatic system monitoring, temporary staff augmentation, business relocation support, application development, and expert consulting. For medium-size companies in California or other areas covered by Progent's onsite consultants, Progent offers professional in-person help for solving technical problems rapidly and economically.

  • Online Troubleshooting Hybrid Office 365 integration Hybrid Exchange Online and Exchange on-premises Setup and Support

  • Excel Power Query Reporting
    Specialist Excel 2003

    Progent's certified Office Excel and Office 365 Excel application consultants can provide a broad variety of remote services to assist you to design, develop, pilot test, install, administer, and troubleshoot applications based on any release of Excel, including Excel Online and Office 365 Excel. Progent can help you to upgrade your existing Excel applications to the latest versions of Excel, support Excel on Apple iOS-powered iPhones and iPads and Google Android phones and tablets, and resolve compatibility issues between various versions of Excel. Progent offers as-needed help to clients who need a fast solution to a stubborn issue associated with Office Excel and Progent also offers full project management support for upgrading or developing mission-critical application software based on Office Excel. Progent's cost-effective online training classes for Excel can be customized to meet the needs of individuals or groups.

  • ProSight Email Data Leakage Prevention Professionals Email Anti-fraud Intelligence Consultant
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  • Linux Network Monitoring Support and Setup
    MRTG Configuration

    Nagios and MRTG are powerful, Open Source monitoring tools that run on the Linux OS and can be used to analyze UNIX environments, Windows networks, or mixed-OS environments in which the Linux OS and Windows run side by side. Nagios allows system support engineers to track system services such as POP3, HTTP, SSH, and NNTP. MRTG permits you to graph the bandwidth in and out of SNMP-enabled network devices such as servers, routers, and switches. Progent's system monitoring engineers can assist you to use both these programs to streamline and repair your system.

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