Ransomware Hot Line: 800-993-9400
24x7 Online Help from a Top-tier Ransomware Engineer
Ransomware requires time to work its way across a target network. Because of this, ransomware attacks are commonly unleashed on weekends and at night, when support staff may take longer to become aware of a breach and are least able to organize a quick and forceful response. The more lateral progress ransomware can make inside a victim's network, the more time it takes to restore core operations and scrambled files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to assist you to carry out the urgent first step in mitigating a ransomware assault by putting out the fire. Progent's remote ransomware engineer can help organizations in the Garland metro area to locate and isolate breached devices and guard undamaged resources from being penetrated.
If your system has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-993-9400.
Progent's Ransomware Response Services Offered in Garland
Current strains of ransomware such as Ryuk, Maze, Netwalker, and Nephilim encrypt online data and invade any available backups. Data synchronized to the cloud can also be corrupted. For a poorly defended environment, this can make system restoration almost impossible and effectively throws the IT system back to square one. So-called Threat Actors (TAs), the cybercriminals behind a ransomware attack, demand a settlement payment for the decryption tools required to recover encrypted files. Ransomware attacks also attempt to exfiltrate information and hackers require an additional payment for not posting this information or selling it. Even if you are able to rollback your network to an acceptable point in time, exfiltration can pose a major problem depending on the nature of the stolen information.
The recovery work subsequent to ransomware penetration involves a number of distinct phases, the majority of which can proceed in parallel if the recovery workgroup has a sufficient number of members with the necessary experience.
- Quarantine: This urgent initial response involves blocking the sideways spread of ransomware within your network. The longer a ransomware attack is allowed to go unrestricted, the longer and more expensive the restoration process. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery engineers. Containment activities consist of cutting off infected endpoint devices from the network to minimize the spread, documenting the environment, and protecting entry points.
- Operational continuity: This involves restoring the IT system to a minimal useful degree of capability with the shortest possible delay. This effort is typically the highest priority for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their company. This activity also requires the widest array of IT skills that cover domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, office and line-of-business apps, network topology, and safe endpoint access. Progent's ransomware recovery team uses advanced workgroup platforms to organize the multi-faceted restoration effort. Progent appreciates the urgency of working rapidly, tirelessly, and in unison with a client's managers and IT group to prioritize tasks and to put vital resources on line again as quickly as feasible.
- Data recovery: The effort required to restore data impacted by a ransomware attack depends on the state of the network, the number of files that are affected, and which restore methods are needed. Ransomware assaults can destroy pivotal databases which, if not gracefully shut down, may have to be reconstructed from scratch. This can apply to DNS and Active Directory databases. Microsoft Exchange and SQL Server depend on Active Directory, and many ERP and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work may be required to locate clean data. For example, non-encrypted OST files may exist on staff PCs and notebooks that were off line at the time of the assault.
- Setting up advanced antivirus/ransomware defense: Progent's ProSight ASM offers small and medium-sized companies the benefits of the identical anti-virus technology used by many of the world's largest corporations such as Walmart, Visa, and NASDAQ. By delivering real-time malware filtering, detection, containment, recovery and analysis in a single integrated platform, ProSight ASM lowers total cost of ownership, streamlines administration, and promotes rapid resumption of operations. The next-generation endpoint protection (NGEP) incorporated in Progent's Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.
- Negotiation with the threat actor (TA): Progent is experienced in negotiating settlements with hackers. This requires working closely with the victim and the insurance carrier, if there is one. Activities include establishing the kind of ransomware used in the attack; identifying and establishing communications the hacker; verifying decryption capabilities; deciding on a settlement with the victim and the insurance carrier; establishing a settlement amount and timeline with the hacker; confirming adherence to anti-money laundering sanctions; overseeing the crypto-currency disbursement to the TA; receiving, learning, and operating the decryptor utility; troubleshooting decryption problems; creating a clean environment; mapping and reconnecting datastores to reflect exactly their pre-attack condition; and reprovisioning physical and virtual devices and services.
- Forensic analysis: This activity involves uncovering the ransomware assault's progress throughout the network from start to finish. This audit trail of the way a ransomware assault progressed through the network helps your IT staff to evaluate the damage and uncovers weaknesses in security policies or work habits that should be corrected to avoid future breaches. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), AD, DNS, routers, firewalls, scheduled tasks, and core Windows systems to check for variations. Forensics is commonly given a top priority by the insurance carrier. Because forensics can be time consuming, it is vital that other key activities like business resumption are executed concurrently. Progent has an extensive roster of information technology and cybersecurity experts with the skills needed to carry out the work of containment, business continuity, and data recovery without disrupting forensics.
Progent has delivered remote and on-premises network services throughout the United States for more than two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of SBEs includes consultants who have earned advanced certifications in foundation technologies including Cisco networking, VMware virtualization, and major distributions of Linux. Progent's data security experts have earned industry-recognized certifications including CISM, CISSP, and CRISC. (Refer to Progent's certifications). Progent also has guidance in financial and Enterprise Resource Planning application software. This scope of skills gives Progent the ability to salvage and integrate the undamaged pieces of your network after a ransomware assault and reconstruct them rapidly into an operational system. Progent has worked with top cyber insurance providers like Chubb to help businesses clean up after ransomware assaults.
Contact Progent for Ransomware System Recovery Consulting Services in Garland
For ransomware system restoration services in the Garland area, phone Progent at 800-993-9400 or see Contact Progent.