Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Top-tier Ransomware Consultant
Ransomware requires time to steal its way through a network. For this reason, ransomware attacks are commonly unleashed on weekends and at night, when support staff are likely to take longer to become aware of a breach and are least able to mount a quick and coordinated defense. The more lateral progress ransomware is able to make within a victim's network, the more time it takes to recover basic IT services and damaged files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to guide organizations to carry out the time-critical first step in responding to a ransomware attack by containing the malware. Progent's online ransomware experts can help organizations in the Garland metro area to locate and quarantine breached devices and guard clean assets from being compromised.
If your system has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Available in Garland
Current variants of ransomware like Ryuk, Maze, Netwalker, and Egregor encrypt online files and attack any accessible system restores. Files synched to the cloud can also be corrupted. For a vulnerable environment, this can make system recovery nearly impossible and effectively knocks the datacenter back to square one. Threat Actors (TAs), the hackers responsible for ransomware assault, insist on a settlement fee in exchange for the decryptors required to unlock encrypted files. Ransomware assaults also try to steal (or "exfiltrate") information and hackers demand an additional ransom in exchange for not publishing this data or selling it. Even if you are able to restore your system to a tolerable date in time, exfiltration can pose a big problem depending on the sensitivity of the downloaded data.
The restoration work subsequent to ransomware breach involves several distinct stages, the majority of which can be performed in parallel if the response workgroup has a sufficient number of people with the necessary experience.
- Containment: This urgent first response requires blocking the lateral progress of ransomware across your IT system. The longer a ransomware attack is permitted to run unrestricted, the more complex and more expensive the restoration process. Recognizing this, Progent maintains a 24x7 Ransomware Hotline monitored by seasoned ransomware recovery engineers. Containment processes include isolating affected endpoints from the rest of network to minimize the contagion, documenting the environment, and securing entry points.
- System continuity: This covers bringing back the network to a basic useful degree of capability with the shortest possible downtime. This effort is usually the top priority for the targets of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This project also requires the broadest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and mobile phones, databases, productivity and line-of-business apps, network architecture, and safe endpoint access. Progent's recovery experts use advanced workgroup platforms to coordinate the complex restoration process. Progent understands the urgency of working quickly, continuously, and in concert with a client's managers and network support group to prioritize tasks and to get essential resources on line again as fast as possible.
- Data restoration: The work required to restore files damaged by a ransomware attack depends on the condition of the systems, how many files are encrypted, and what recovery methods are required. Ransomware assaults can destroy pivotal databases which, if not properly shut down, may have to be rebuilt from scratch. This can include DNS and Active Directory databases. Exchange and SQL Server depend on AD, and many manufacturing and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work could be needed to locate undamaged data. For example, non-encrypted Outlook Email Offline Folder Files may have survived on staff PCs and notebooks that were off line during the ransomware assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to defend against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators or root users.
- Setting up modern AV/ransomware defense: Progent's Active Security Monitoring incorporates SentinelOne's machine learning technology to give small and medium-sized businesses the benefits of the identical anti-virus technology deployed by some of the world's biggest enterprises including Netflix, Visa, and NASDAQ. By delivering in-line malware blocking, classification, mitigation, restoration and analysis in one integrated platform, Progent's ProSight ASM reduces total cost of ownership, streamlines management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in ProSight ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the threat actor (TA): Progent has experience negotiating settlements with threat actors. This requires close co-operation with the victim and the insurance carrier, if any. Services include determining the type of ransomware used in the assault; identifying and making contact with the hacker; verifying decryption tool; budgeting a settlement amount with the ransomware victim and the insurance carrier; negotiating a settlement and schedule with the hacker; confirming compliance with anti-money laundering regulations; overseeing the crypto-currency disbursement to the TA; receiving, reviewing, and operating the decryption utility; debugging failed files; building a pristine environment; mapping and connecting drives to match exactly their pre-encryption condition; and recovering physical and virtual devices and services.
- Forensics: This activity is aimed at learning the ransomware attack's progress across the targeted network from beginning to end. This audit trail of the way a ransomware assault progressed within the network assists your IT staff to assess the damage and uncovers gaps in security policies or processes that need to be corrected to avoid later break-ins. Forensics entails the review of all logs, registry, Group Policy Object, AD, DNS, routers, firewalls, schedulers, and basic Windows systems to check for changes. Forensics is typically assigned a high priority by the insurance provider. Because forensic analysis can take time, it is essential that other key activities like business resumption are executed concurrently. Progent has an extensive roster of information technology and cybersecurity professionals with the knowledge and experience needed to carry out the work of containment, operational resumption, and data recovery without disrupting forensic analysis.
Progent's Background
Progent has delivered online and onsite IT services across the U.S. for more than two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have been awarded high-level certifications in core technology platforms including Cisco infrastructure, VMware, and popular Linux distros. Progent's cybersecurity experts have earned internationally recognized certifications such as CISA, CISSP-ISSAP, CRISC, and CMMC 2.0. (See Progent's certifications). Progent also offers top-tier support in financial and Enterprise Resource Planning application software. This scope of expertise allows Progent to salvage and integrate the undamaged parts of your IT environment following a ransomware attack and rebuild them quickly into an operational system. Progent has collaborated with leading cyber insurance carriers including Chubb to help organizations recover from ransomware assaults.
Contact Progent for Ransomware System Restoration Consulting Services in Garland
For ransomware system restoration services in the Garland area, call Progent at 800-462-8800 or see Contact Progent.