Ransomware Hot Line: 800-993-9400

24x7 Online Help from a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to work its way across a target network. Because of this, ransomware attacks are commonly unleashed on weekends and at night, when support staff may take longer to become aware of a breach and are least able to organize a quick and forceful response. The more lateral progress ransomware can make inside a victim's network, the more time it takes to restore core operations and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to assist you to carry out the urgent first step in mitigating a ransomware assault by putting out the fire. Progent's remote ransomware engineer can help organizations in the Garland metro area to locate and isolate breached devices and guard undamaged resources from being penetrated.

If your system has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-993-9400.

Progent's Ransomware Response Services Offered in Garland
Current strains of ransomware such as Ryuk, Maze, Netwalker, and Nephilim encrypt online data and invade any available backups. Data synchronized to the cloud can also be corrupted. For a poorly defended environment, this can make system restoration almost impossible and effectively throws the IT system back to square one. So-called Threat Actors (TAs), the cybercriminals behind a ransomware attack, demand a settlement payment for the decryption tools required to recover encrypted files. Ransomware attacks also attempt to exfiltrate information and hackers require an additional payment for not posting this information or selling it. Even if you are able to rollback your network to an acceptable point in time, exfiltration can pose a major problem depending on the nature of the stolen information.

The recovery work subsequent to ransomware penetration involves a number of distinct phases, the majority of which can proceed in parallel if the recovery workgroup has a sufficient number of members with the necessary experience.

  • Quarantine: This urgent initial response involves blocking the sideways spread of ransomware within your network. The longer a ransomware attack is allowed to go unrestricted, the longer and more expensive the restoration process. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery engineers. Containment activities consist of cutting off infected endpoint devices from the network to minimize the spread, documenting the environment, and protecting entry points.
  • Operational continuity: This involves restoring the IT system to a minimal useful degree of capability with the shortest possible delay. This effort is typically the highest priority for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their company. This activity also requires the widest array of IT skills that cover domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, office and line-of-business apps, network topology, and safe endpoint access. Progent's ransomware recovery team uses advanced workgroup platforms to organize the multi-faceted restoration effort. Progent appreciates the urgency of working rapidly, tirelessly, and in unison with a client's managers and IT group to prioritize tasks and to put vital resources on line again as quickly as feasible.
  • Data recovery: The effort required to restore data impacted by a ransomware attack depends on the state of the network, the number of files that are affected, and which restore methods are needed. Ransomware assaults can destroy pivotal databases which, if not gracefully shut down, may have to be reconstructed from scratch. This can apply to DNS and Active Directory databases. Microsoft Exchange and SQL Server depend on Active Directory, and many ERP and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work may be required to locate clean data. For example, non-encrypted OST files may exist on staff PCs and notebooks that were off line at the time of the assault.
  • Setting up advanced antivirus/ransomware defense: Progent's ProSight ASM offers small and medium-sized companies the benefits of the identical anti-virus technology used by many of the world's largest corporations such as Walmart, Visa, and NASDAQ. By delivering real-time malware filtering, detection, containment, recovery and analysis in a single integrated platform, ProSight ASM lowers total cost of ownership, streamlines administration, and promotes rapid resumption of operations. The next-generation endpoint protection (NGEP) incorporated in Progent's Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.
  • Negotiation with the threat actor (TA): Progent is experienced in negotiating settlements with hackers. This requires working closely with the victim and the insurance carrier, if there is one. Activities include establishing the kind of ransomware used in the attack; identifying and establishing communications the hacker; verifying decryption capabilities; deciding on a settlement with the victim and the insurance carrier; establishing a settlement amount and timeline with the hacker; confirming adherence to anti-money laundering sanctions; overseeing the crypto-currency disbursement to the TA; receiving, learning, and operating the decryptor utility; troubleshooting decryption problems; creating a clean environment; mapping and reconnecting datastores to reflect exactly their pre-attack condition; and reprovisioning physical and virtual devices and services.
  • Forensic analysis: This activity involves uncovering the ransomware assault's progress throughout the network from start to finish. This audit trail of the way a ransomware assault progressed through the network helps your IT staff to evaluate the damage and uncovers weaknesses in security policies or work habits that should be corrected to avoid future breaches. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), AD, DNS, routers, firewalls, scheduled tasks, and core Windows systems to check for variations. Forensics is commonly given a top priority by the insurance carrier. Because forensics can be time consuming, it is vital that other key activities like business resumption are executed concurrently. Progent has an extensive roster of information technology and cybersecurity experts with the skills needed to carry out the work of containment, business continuity, and data recovery without disrupting forensics.
Progent's Background
Progent has delivered remote and on-premises network services throughout the United States for more than two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of SBEs includes consultants who have earned advanced certifications in foundation technologies including Cisco networking, VMware virtualization, and major distributions of Linux. Progent's data security experts have earned industry-recognized certifications including CISM, CISSP, and CRISC. (Refer to Progent's certifications). Progent also has guidance in financial and Enterprise Resource Planning application software. This scope of skills gives Progent the ability to salvage and integrate the undamaged pieces of your network after a ransomware assault and reconstruct them rapidly into an operational system. Progent has worked with top cyber insurance providers like Chubb to help businesses clean up after ransomware assaults.

Contact Progent for Ransomware System Recovery Consulting Services in Garland
For ransomware system restoration services in the Garland area, phone Progent at 800-993-9400 or see Contact Progent.



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    Progent can assist you to design and manage hybrid environments that support Windows and Linux systems and applications in both cloud-centric solutions or in hybrid network models that utilize local resources along with public cloud services. To help you to incorporate public cloud services with networks, Progent can provide a range of public cloud migration support services that include Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of experience delivering high-level consulting services online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and within your budget.

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    Top Quality Microsoft Live Communications Server Consulting Services

    Microsoft Communications Server delivers Instant Messaging and presence as part of an extensible, enterprise-grade package featuring advanced security, transparent integration with additional Microsoft software, an expandable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product allows lower costs and improved business efficiencies, increased worker output, and stronger IP security. Microsoft Office Communications Server has been superseded by Lync, which itself has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence consultants offer online and onsite support and troubleshooting services for your Office Communications Server environment and can help your organization to evaluate the advantages of migrating to Skype for Business. Progent can also assist you to design and execute an efficient migration that will add significant strategic value to your information network

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    If your business does not require emergency online help but you think you will require assistance with your information system soon, you can save time and money and guarantee that the appropriate IT skill will be available when you require it by contacting a Progent sales specialist and registering as a client. For more information, call 800-993-9400 or send email to information@progent.com.

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    Remote Solaris Online IT Solution Providers

    Progent provides national online technical support and troubleshooting services for companies who run UNIX, Linux, or Solaris networks or whose information systems feature a mix of UNIX/Linux and Microsoft Windows technology. Remote network consulting provides maximum return for your information technology budget by extending client efficiency and limiting the hours charged for computer analysis and repair. Advanced online support utilities and experienced service specialists and engineers combine to enable Progent to solve the majority of IT issues without wasting time and money by traveling to your site. In the vast majority of situations your IT issues can be remediated by telephone or through a mix of telephone support and remote connectivity. Progent can offer the services of Cisco certified CCIE network engineers and CISM and CISSP certified security professionals to help you with the most difficult network problems.

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    Progent's Cisco-Meraki Wi-Fi access point consultants can help you to design, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for environments from a small office to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco appliances for unified management.

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    Progent uses a sophisticated service reporting system that stores and organizes complete documentation for all delivered support activities. Unlike some freelance consultants or local support organizations who provide scant documentation or details of tasks performed, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the support reports transmitted by every consultant to every customer. The discipline of documenting and organizing service activity allows more efficient support and avoids a variety of typical misfortunes such as when a support client is effectively held hostage to a consultant who wonít let go of the keys to the kingdom.

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    Progent's consultants offer Mac users a variety of services including workstation support, Apple macOS and OS X consulting, Mac integration with Windows networks, Microsoft Entourage and Exchange Server help, security services, and custom education. Progent can help clients to migrate to macOS from OS X or earlier versions of Mac OS X and Progent can offer expertise with Apple Mac application software. Progent's specialists in Apple technology can also assist you with iPhone integration and iPad synchronization, or migrating to iCloud services. For business networks based exclusively on Apple macOS or OS X or for networks with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of designing, configuring and maintaining a network infrastructure that is available, secure, efficient and aligned with your company's objectives.

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    9800-80 wireless controller Help and Support

    Catalyst line of Wi-Fi controllers simplify the management of wireless networks by unifying the provisioning and management of Wi-Fi access points, optimizing wireless throughput by limiting the impact of RF congestion, enhancing wireless uptime with fast failover, and hardening data security by identifying threats and analyzing traffic content according to user class and location. Progent can help you to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can help you to administer and debug your existing Cisco-based Wi-Fi solution or implement a smooth upgrade to Cisco's latest Wi-Fi controller technology.

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    24x7 Cybersecurity Vulnerability Assessment Consultant Services

    Progent offers special network security service bundles designed to deliver larger institutions an impartial and thorough security audit from a team of certified security engineers. All Progent's security evaluation bundles feature a suite of services like automated scans from inside and from outside the corporate security perimeter, professional analysis of scanned data by accredited security consultants, production of a report documenting the results, plus an interactive high-level executive summary and a detailed interactive review for in-house network managers.

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    Progent's certified SharePoint 2019 and SharePoint Online experts can provide economical remote and onsite consulting expertise, software development, and troubleshooting services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist you design and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud-based components into a cohesive information management system.

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    System Center 2016 Business Continuity Computer Engineer

    Microsoft System Center 2016 delivers major improvements for managing hybrid cloud environments through comprehensive integration with Windows Server 2016 servers, Windows 10; unified management of heterogeneous networks that include various Linux distributions, Hyper-V and VMware; and expanded cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers world-class online and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and configure a new implementation of System Center 2016, expand or tune an existing one, upgrade smoothly from an earlier version of System Center, or debug your System Center solution.

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    Microsoft Expert Technology Professional 64-bit Computing

    Progentís Microsoft-expert engineers can assist your organization to update your desktops from 32 to 64 bits. Progent can assist your company to calculate the costs and benefits of migrating to 64-bit PC desktop processing, plan an efficient upgrade strategy that reduces business interruptions, and deliver economical, professional remote support to assist you to configure 64-bit PC desktop operating systems and application programs on your existing hardware.

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    Progent offers economical remote support for all editions of Microsoft Access including Access desktop and Access Web App and can provide advanced support for application development, database conversion, performance tuning, BI reporting, and maintenance. Progent also can provide tailored webinar training for Access development and database management.

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    Progent's Microsoft-certified consultants can help you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout plans, tune your network for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT support team, create a corporate-wide security plan, streamline network administration, assist with creating applications, and generate and validate a DR/BC plan.

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