Besides offering fast contact with high-level IT consultants and subject matter experts to assist Garland, Texas businesses to resolve discrete IT issues or longer-term initiatives, Progent offers temporary staffing to deliver more generalized assistance like PC help, network administration, and Help Desk response. Temporary staffing can help organizations to deal with expected or unplanned surges in demand for IT services, which may result from situations such as mergers and acquisitions, data center relocation, technology upgrades, business process changes like work-from-home, disaster response, busy seasons, or new regulations. Temporary staffing can also fill voids caused by the loss of full-time IT personnel due to scheduled vacations, health issues, resignation, or other reasons.
Benefits of Progent's Temporary IT Staffing Program
Progent's temporary staffing services give organizations the versatility to react to increases in demand for network personnel without dealing with the expense and delays that come with reviewing and hiring appropriate IT help and without the risk of increasing your permanent staff size.
Key features of Progent's short-term staff augmentation services include:
Progent's Co-managed Help Desk Service
- Rapid access to seasoned IT pros
- Simple initiation, termination, and re-engagement of services
- Seamless extension of your full-time IT staff
- Comprehensive reporting of services delivered
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled fast
- Close working relationship with a world-class, full-spectrum resource for IT support
Progent's co-managed Call Center service is a proven flexible staff expansion option that enables IT groups to share the responsibilities of Help Desk support transparently between their in-house IT personnel and Progent's nationwide team of IT support experts. Acting as a transparent extension of your in-house Help Desk, Progent's co-managed Help Desk service is a joint support solution powered by the leading shared PSA platform for managing, service calls, ticketing, assigning ownership, monitoring progress, and producing documentation.
Why Choose Progent?
Progent has 20 years of experience delivering online and onsite IT services for organizations of all sizes throughout the United States. Progentís engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts hold advanced certifications including CISSP-ISSAP, CISM, and CRISC. Learn more about Progent's technology certifications.
Progent's Practice Areas for Garland, Texas Organizations
Progent's seasoned roster of certified consultants and technical experts offers Garland, Texas businesses a broad array of remote consulting and debugging services. Areas of expertise offered under Progent's reseller program for network service organizations include:
Contact Progent for Short-Term Staff Augmentation for Garland, Texas Organizations
To find out more about Progent's short-term supplemental staffing services for Garland, Texas businesses, call 800-993-9400 or visit Contact Progent.