Besides providing fast access to high-level IT consultants and subject matter experts (SMEs) to assist Garland, Texas businesses to resolve discrete technical issues or longer-term initiatives, Progent can provide short-term supplemental staffing to deliver more broadly defined assistance like PC support, IT administration, and Help Desk response. On-demand staffing makes it possible for businesses to deal with expected or unplanned surges in demand for IT services, which may be caused by situations such as company mergers, site moves, platform upgrades, business process changes like work-from-home, disaster response, seasonal variations, or new regulations. Short-term IT staff augmentation can also cover voids resulting from the loss of full-time IT personnel due to vacations, illness, resignation, or other reasons.

Advantages of Progent's Temporary Staffing Program
Progent's short-term supplemental staffing services give organizations the flexibility to respond to increases in demand for network services without being saddled with the costs and delays that come with identifying and hiring appropriate IT help and without the burden of increasing your permanent head count.

Key features of Progent's short-term staff augmentation services include:

  • Fast access to proven network pros
  • Easy engagement, termination, and re-engagement of services
  • Seamless extension of your in-house network support team
  • Comprehensive reporting of services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved promptly
  • Close relationship with a top-level, full-service resource for IT expertise
Progent's Shared Help Desk Service
Progent's shared Help Desk Call Center service is a specialized flexible staff augmentation alternative that allows IT groups to share the responsibilities of Help Desk support transparently between their internal IT staff and Progent's nationwide team of IT support specialists. Working as a seamless supplement of your full-time Help Desk, Progent's co-managed Call Center service is a joint support alternative based on by the leading shared professional services (PSA) platform for streamlining, service requests, ticketing, assigning ownership, tracking progress, and generating management reports.

Why Choose Progent?
Progent has two decades of background delivering remote and on-premises network expertise for businesses across the U.S. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other technology leaders. Progent's security and compliance experts have earned advanced certifications including CISSP, CISA, and GIAC. Find out more about Progent's industry certifications.

Progent's Practice Areas for Garland, Texas Organizations
Progent's veteran team of certified consultants offers Garland, Texas businesses a broad array of remote consulting and debugging expertise. Areas of expertise offered under Progent's consulting program for network service organizations include:

Contact Progent for Short-Term IT Staffing for Garland, Texas Businesses
To find out more details about Progent's temporary supplemental staffing services for Garland, Texas companies, call 800-993-9400 or visit Contact Progent.