Garland Specialists
Supplemetary IT Staffing for IT Service Teams
Besides providing rapid contact with high-level IT professionals and subject matter experts to help Garland, Texas businesses with specific technical problems or longer-term projects, Progent can provide short-term supplemental staffing to deliver more generalized services such as PC help, IT administration, and Help Desk response. Temporary staffing makes it possible for businesses to respond to anticipated or unplanned surges in demand for IT personnel, which may be caused by scenarios like mergers and acquisitions, site relocation, platform upgrades, business process changes like work-from-home, disaster response, seasonal variations, or regulatory mandates. Temporary supplemental staffing can also fill gaps left by the loss of full-time staff members due to scheduled vacations, illness, resignation, etc.
Advantages of Progent's Short-Term IT Staffing Services Progent's short-term staff augmentation services give businesses the flexibility to respond to surges in demand for IT services without being saddled with the costs and delays that come with reviewing and recruiting appropriate IT personnel and without the burden of increasing your in-house head count.
Important aspects of Progent's short-term staffing services include:
- Rapid access to proven network pros
- Easy initiation, cessation, and re-engagement of services
- Transparent augmentation of your full-time IT staff
- Full reporting of services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved fast
- Close relationship with a top-level, full-service source for network support
Progent's shared Call Center service is a proven flexible staff expansion option that enables IT groups to divide the responsibilities of Help Desk support seamlessly between their in-house IT staff and Progent's nationwide team of technical support specialists. Acting as a transparent supplement of your full-time Help Desk, Progent's co-managed Call Center service is a collaborative service solution based on by the industry's leading shared PSA platform for streamlining, service requests, generating tickets, assigning ownership, monitoring progress, and producing management reports.
Why Choose Progent?
Progent has two decades of experience delivering online and on-premises IT expertise for businesses throughout the U.S. Progent’s engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading vendors. Progent's cybersecurity consultants have earned advanced certifications including CISSP, CISA, and GIAC. Learn more details about Progent's technology certifications.
Progent's Areas of Expertise for Garland, Texas Organizations
Progent's seasoned roster of certified consultants and technical experts can deliver Garland, Texas companies a broad range of remote consulting and troubleshooting expertise. Practice areas covered under Progent's consulting program for network service providers include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Integration
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 10 Integration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Integration
- Active Directory Planning
- Office/Microsoft 365 Configuration
- Dynamics GP (Great Plains) Customization
- Azure, Amazon AWS, Google Cloud
- Remote IT Troubleshooting
- Teleworker Support
- Cisco Infrastructure
- Juniper Networks Infrastructure
- Cisco Routers Configuration
- Security and Compliance Consultants
- Disaster Recovery Planning
- Penetration Testing
- Firewall Integration
- Help Desk Services
- Desktop Tech Support
- Colo Data Center Support
- Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Automation
- Microsoft Access Programming
- Virtual Server Management
- Hyper-V Deployment
- VMware vSphere Configuration
- Citrix XenApp and XenServer Integration
- Cisco Unified CM/CallManager
- Apple Mac and iPhone Support
- Smartphone Integration
- iPhone Integration
- Android Phone Management
- Ransomware Defense
- Data Backup/Recovery Expertise
- Cisco VoIP Phones and Conferencing
- Microsoft Skype for Business and Microsoft Teams
- Wi-Fi AP Setup
- WiFi Site Assessments
Contact Progent for Short-Term IT Staffing for Garland, Texas Organizations
To find out more details about Progent's short-term staff augmentation services for Garland, Texas businesses, call
An index of content::
Progent Management Team Consultancies
Integration Services Progent's Management
Progent's management team includes industry veterans with years of background providing computer consulting, technical support, and strategic information system planning to businesses ranging from small offices to global enterprises. Great service calls for great people, and Progent stands out by having assembled a management staff able to provide customers with the top service value in the industry.
UNIX with Windows Remote Support Services
Integration Support UNIX with Windows
Progent's UNIX family support services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of expertise offers you a convenient single consulting firm to help you create and maintain a protected and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
SQL Server 2019 and Hyper-V Computer Engineer
SQL Server 2019 on Linux Support Outsourcing
Progent's certified SQL Server 2019 consultants can help your organization to assess the business case for migrating to SQL Server 2019 and can provide fast online or onsite access to consulting experts in system planning and deployment, software programming, database administration, and cybersecurity.
24x7 HelpDesk Remote Technical Support
Microsoft Help Desk Online Consulting
The Help Desk support delivery model adopted by Progent gives small organizations an effective option to reliance on freelance service individuals by offering extensive technical knowledge shared by multiple engineering groups, optional 24x7 access to emergency assistance, fast escalation to top-level experts for solving even the most intractable problems, support consistency and dependability, prompt follow through enforced by veteran service administrators, a selection of easy-to-use ways for requesting service tasks, and a high level of process transparency enabled by ticket tracking and accessible through a web portal.
Offsite Workforce Endpoint Security Online Troubleshooting
Remote Workers Endpoint Security Specialist
Progent can help small and mid-size organizations to install network security protection solutions and provide cleanup services for work-from-home employees.
Postini Consulting
Antivirus Technical Support
E-Mail Guard by Postini provides constantly updated spam and virus blocking, content filtering, and security from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini aggregator and support specialist. If your company is too small to purchase for a standard Postini license, you can still get access to Postini’s Perimeter Manager services via Progent’s E-Mail Guard spam filtering and virus defense aggregation offering. Progent’s expert e-mail protection consultants can show you how to devise an email safety strategy that features antispam and anti-virus products and processes.
Wyoming Network Consulting Services
Network Consultants Michigan
Progent’s Technical Response Center (TRC) provides nationwide extended hours remote help for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts offer after-hours phone support and online direct network connection to isolate and resolve technical problems quickly and affordably. The breadth of IT expertise represented by Progent's staff of nationwide support professionals allows Progent to escalate even the toughest problems to competent specialists as needed. For urgent issues, the Technical Response Center tries to answer your call for service within one hour.
Progent Management Network Support Group
Progent Management Small Business Computer Consultants
Progent's management team includes seasoned professionals with years of experience delivering computer consulting, troubleshooting, and strategic IT planning to organizations ranging in size from startups to global enterprises. Great service calls for great people, and Progent stands out by having put together a management team able to provide customers with the best service value in the industry.
CRISC Certified Engineer
CRISC Risk Evaluation IT Consultant
Progent's disaster recovery support and business continuity consultants can help you design a disaster recovery plan in case of an IT system catastrophe. Progent can show you how to define a complete disaster recovery strategy that includes scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized consultants can also show you how to build an affordable, high-availability network solution that takes into account availability issues involving a broad array of infrastructure technologies and procedures.
Consultancy Security
Wireless Security Consult
Progent provides consulting for security auditing packages such as LANguard from GFI for performing a set of automatic system testing scans to uncover potential security problems. Progent has extensive experience with network auditing tools and can show you how to understand testing reports and respond appropriately. Progent can help you design protection into your business operations, install auditing tools, plan and implement a secure system architecture, and suggest policies to maximize the security of your network. Progent's security consultants are ready to assist you to set up a firewall, design secure remote connectivity to email and data, and install virtual private network. Progent's qualified security engineers can also validate the protection of web-based software and can run comprehensive security evaluations of company-wide security to determine your company's compliance with key international security standards such as FISMA, NIST, and ISO.
Dynamics GP Report Writer Consultant
Microsoft Certified Dynamics GP SSAS Consulting
Dynamics GP software offers analytics and reporting capabilities that allow you to track all business processes, sales and expenses, and sales patterns with integrated drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting support services can help you design reports that allow you to analyze your business more thoroughly, turning uncooked data into valuable business information. Progent is able to enhance your reporting and business analysis by offering Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and programming experience with VBasic, XML and other development environments in order to offer specialized line-of-business software development and web commerce solutions that integrate transparently with Dynamics GP/Great Plains.
Telecommuting Network Consultants Employment Opportunities
24-7 Full-Time Jobs Freelance Cisco Consulting
Progent is hiring a variety of full-time workers such as motivated Microsoft Certified Systems Engineers; network consultants who have Cisco CCNP or CCIE certification; and specialists in advanced network design with backgrounds in mobile connectivity, wireless integration, high-availability environments, business continuity solutions, data protection, and VMware technology. We are also seeking workstation support experts, off-site troubleshooting specialists, and CISSP or CISM certified security professionals. Progent is also seeking veteran managers and administrators able to perform effectively in our high-growth, virtual office environment. Progent works with independent consultants who have in-depth knowledge and working experience in important information technology topics outside our primary service focus. Progent's Experts Group includes freelance consultants who can provide consulting and development support for mission-critical applications that include MRP, Enterprise Resource Planning, or Customer Relationship Management; possess specialized knowledge of non-Microsoft platforms such as Linux, Macintosh, or Sun, or can provide expert help in areas like telecommunications, web site design, Electronic Data Interchange, web commerce, or database management. Independent consultants premier by us cooperate with Progent's staff consultants to deliver comprehensive solutions for small business networks.
Fortinet 1100 Series Firewalls Support and Help
Remote Support Services Fortinet 100 Series Firewalls
Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering top throughput for SSL/TLS inspection. Progent's Fortinet firewall experts can help your business to integrate your Fortinet FortiGate security appliances to protect your digital resources at the enterprise perimeter, within the data center, at branch locations, and in the cloud.
ProSight Hosting for Virtual Servers Professional
Private Cloud Integration Professional
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small organization's production servers in an environment that gives the highest degree of availability and scalability and is also easy to migrate to another host. ProSight Virtual Hosting and management services are based on mature virtualization platforms that enable small and midsize businesses with multi- platform environments to save dramatically on the costs of capital investments, system support, and network administration while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility.
System Center 2016 Security and Compliance Outsourcing
Top Rated System Center 2016 and Operations Management Suite Technology Consulting Services
Small to mid-sized businesses can now enjoy all the benefits of Operations Manager 2007 and also have quick access to Progent’s Microsoft Certified IT consulting professionals. With Progent's economically priced IT service packages, small organizations can select a simple Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to offer small business networks enterprise-class reliability, protection, and productivity.
Service Reporting Online Help
Service Reporting Online Troubleshooting
Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all billed services. Unlike many freelance consultants or small support firms who provide scant documentation or specifics of tasks done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the service documentation transmitted by each staff member to every customer. The discipline of detailing and organizing support activity results in more efficient support and avoids a slew of common misfortunes such as when a service client is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.
Technology Consulting Services Postini
Postini Information Technology Consulting
E-Mail Guard is a comprehensive solution for blocking spam and viruses. E-Mail Guard handles the protection and administration of company email by providing continually updated spam and virus filtering, policy management, content testing, and protection against email-based directory harvesting and DDoS attacks. E-Mail Guard also includes tracking, management and reporting utilities plus outbound email testing to help you fix your email environment and define and regulate corporate security policy.
Remote Troubleshooting Spotlight and Outlook for Mac
Apple Mac, Entourage, Exchange Technical Support Services
Microsoft Exchange and Macintosh computers can work together efficiently. Progent's Mac and Microsoft certified experts can show you how to set up Microsoft Entourage and Exchange so your Mac users are able to collaborate with colleagues who run Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to get and send email, search the GAL, import addresses, sync up appointments, and invite fellow workers to meetings via your Exchange account. Progent will make sure that your Exchange Server is properly set up and that LDAP and Outlook Web Access are working. Progent also can provide customized onsite Entourage education.
Specialists Windows and Solaris
Windows, UNIX, Solaris Help and Support
If your office computer system combines UNIX, Linux or Solaris technology with Windows, Progent can assist you to incorporate your computers into a unified environment that allows all your OS platforms to run side by side for simple administration, transparent information exchange, high dependability, superior performance, and strong protection. Progent's UNIX and MS Windows integration support offerings include IT infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote network support and troubleshooting, in-person technical support, and Help Desk Call Center services.
Co-Location Technical Support
Colocation Center Computer Consultants
Colocation sites make it possible for companies to share enterprise-class data centers for hosting computer equipment that supports critical applications and services. Progent's Microsoft and Cisco premier consultants can help your small business with all facets of your colocation strategy including selecting and migrating to a colocation site, designing system architecture, specifying hardware, on-site and on-line troubleshooting, setting up remote system management, and education your IT staff.
UNIX Engineers
UNIX Consulting Services
Progent's Solaris platform support services provide small companies and software developers assistance with administering and supporting Sun Solaris systems that run with Microsoft-based technology. Progent can give your organization access to Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience provides you with a convenient one-stop consulting firm to help you create and maintain a protected and robust cross-platform network and communications environment that supports Sun Solaris and Microsoft coexistence by combining Windows with major versions of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
County Government Cisco Specialists
Local Government Exchange Professional
Progent has extensive experience delivering a broad range of online IT consulting and urgent troubleshooting services to local governments and school districts across the U.S. Progent is one of the industry’s pioneers in delivering expert online IT consulting and has provided IT solutions to clients in every state. Online support eliminates travel costs and solves problems more quickly than on-premises support.
Windows Server 2012R2 Cloud Consultancy
Windows Server 2012R2 Virtual Fibre Channel Support and Help
Progent's certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, optimize your infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, train your IT management staff, create an enterprise-wide security strategy, automate network management, help with application development, and build and test a disaster recovery/business continuity plan.
Open Now Microsoft Certified Development Firm Accounting System
Part-time CIO IT Outsource
Progent's team of application experts offer advanced support, custom development, integration assistance, and online training for leading business applications covering vital areas including ERP and MRP, financials, business analytics, web application development, and the MS Office family of business productivity software. As a Microsoft Partner with years of background providing high-level consulting and troubleshooting support online, Progent can help small businesses anywhere in the United States to eliminate the lost productivity and fees associated with travel and on-premises visits without compromising the effectiveness of technical support.
Wireless Setup and Support
Wireless Bridge Computer Consultants
Progent’s Wireless Consulting Services offer a fast, economical option for businesses of any size to integrate, manage and repair the latest wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and install appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
scom 2016 management packs Computer Engineer
scom 2016 Technology Consulting
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to promote consistent performance and maximum availability for critical workloads by offering unified, mixed-platform monitoring of IT resources installed throughout local datacenters and cloud environments. Progent's consulting team offers world-class remote and onsite expertise to help businesses of all sizes to design, integrate, optimize, update and repair SCOM 2016 solutions. Progent can help your company to migrate to Operations Manager 2016 from earlier versions of Operations Manager or from other monitoring platforms, or combine multiple monitoring tools into a cohesive IT management ecosystem. Progent can also help you expand your SCOM 2016 environment to include infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Operations Manager Network Engineer
MOM 2007 Configuration
Even if your business has a small computer support staff and a limited technology budget, your information system can still feature the same high reliability and performance that once required a substantial internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-certified network professionals, the latest system management products for 24x7 monitoring and threshold alarms, and economical service packages such as a help desk call center to keep your mission-critical business applications and servers operating.
Contact Progent
Contact Progent
For small companies considering Progent's IT outsourcing, design expertise, or troubleshooting offerings, phone 800-993-9400 or send email to information@progent.com.
Exchange Server 2016 Migration Planning Support and Help
Consultant Services Exchange 2016 Upgrade
Progent can assist you in all facets of your upgrade to Microsoft Exchange 2016 such as designing high availability architecture for an on-premises, cloud-based or hybrid environment; CAL licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; specifying storage requirements for your virtual machines, databases and log files; setting up HLB for high-availability client access services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
Reseller Antivirus
Anti-Virus Support and Setup
E-Mail Guard is a complete solution for defending against spam and viruses. E-Mail Guard addresses the security and management of corporate email by offering continually improved spam and virus filtering, policy administration, content filtering, and protection against email-borne directory harvesting and DDoS attacks. E-Mail Guard also includes monitoring, management and analysis tools as well as outbound email filtering to help you repair your email system and define and regulate company security policy.
Support and Integration Project Server 2013
24 Hour Project Server Time Reporting Integration
Progent's Microsoft consultants can provide in-depth expertise in deploying, managing and troubleshooting any edition of Project Server and can provide a wide variety of affordable remote support services following proven best practices to help organizations of any size to get all the advantages of this powerful project management solution. Support services available from Progent include system planning, software configuration and migration, setting up safe file and status sharing among onsite and offsite users, network infrastructure optimization, and customized online training classes.
