Besides providing rapid contact with high-level network professionals and subject matter experts (SMEs) to help Garland, Texas organizations with specific technical issues or longer-term projects, Progent can provide temporary staff augmentation to deliver more generalized assistance such as desktop help, IT administration, and Help Desk call center services. Temporary staffing can help businesses to deal with anticipated or unplanned increases in demand for network services, which may result from situations like company mergers, data center relocation, platform migration, paradigm shifts like work-from-home, disaster response, seasonal variations, or regulatory changes. Short-term supplemental staffing can also cover gaps left by the loss of full-time staff members because of vacations, health issues, termination, etc.

Benefits of Progent's Short-Term IT Staffing Program
Progent's temporary staffing services give businesses the ability to react to surges in requirements for IT services without dealing with the expense and delays associated with identifying and recruiting professional IT help and without the burden of increasing your in-house staff size.

Important features of Progent's short-term staffing services include:

  • Fast access to seasoned IT professionals
  • Easy engagement, cessation, and re-engagement of services
  • Transparent augmentation of your full-time IT team
  • Comprehensive reporting of services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved promptly
  • Strong relationship with a world-class, full-service source for IT expertise
Progent's Co-managed Help Desk Program
Progent's co-managed Help Desk service is a proven on-going staff expansion alternative that allows IT groups to divide the responsibilities of Help Desk Call Center support transparently between their internal network staff and Progent's extensive team of IT support experts. Working as a transparent supplement of your full-time Help Desk, Progent's shared Call Center program is a joint support solution powered by the industry's leading group professional services tool for managing, service calls, ticketing, assigning responsibility, tracking responses, and producing management reports.

Why Choose Progent?
Progent has 20 years of experience delivering remote and onsite IT expertise for businesses of all sizes throughout the United States. Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading technology companies. Progent's cybersecurity consultants hold top certifications including CISSP, CISA, and CRISC. Find out more about Progent's technology certifications.

Progent's Areas of Expertise for Garland, Texas Businesses
Progent's seasoned roster of certified consultants can deliver Garland, Texas companies a wide range of online consulting and troubleshooting expertise. Practice areas covered under Progent's consulting program for network service organizations include:

Contact Progent for Temporary Staff Augmentation for Garland, Texas Organizations
To learn more about Progent's temporary staffing services for Garland, Texas businesses, call 800-993-9400 or visit Contact Progent.