Expanding your telecommuter workforce can have a major impact on IT infrastructure, security/compliance, and corporate culture. Progent has 20 years of background assisting small and mid-size businesses to design, configure, administer, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Garland company to pick the right tools and follow best practices in building and maintaining a secure virtual office ecosystem for telecommuters that promotes teamwork and delivers maximum business value. Progent offers services ranging from on demand expertise for helping you past occasional technical bottlenecks to full project management or co-management to help you carry out business-critical tasks.

Progent can help Garland, Texas companies to succeed with any facet of building a high-performing work-from-home environment by providing infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk services, security monitoring, backup/restore solutions, and streamlined management.

Security for Teleworkers
Work-from-Home staff members typically use their own computing devices and often work in a poorly secured physical area. This situation multiplies their susceptibility to cyber threats and requires judicious configuration of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, extensive end-user education, and the development of policies built on best practices. Progent's seasoned team of data security support consultants can help your business to plan, deploy and manage an effective cybersecurity solution that guards vital information resources in networks that incorporate telecommuters.

Firewall Integration Services for At-Home WorkersFirewalls allow companies to create a network that can be safely utilized by on-premises users and by at-home workers, mobile workers, vendors, customers, and other stakeholders. Modern firewall appliances allow you to configure and control different access rights to various classes of users and to expand your IT network and modify your security profile as your company evolves and as cyber threats grow increasingly complex. Progent supports both current and legacy firewall appliances from all major vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For details about Progent's firewall integration expertise, see firewall integration and support expertise.

Remote Security Monitoring for TeleworkersOnline Endpoint Monitoring makes it easy to track the disparate computers utilized by telecommuters and either block or spot and respond to modern cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring services, a small-footprint agent is installed on every secured endpoint, watching all activity and using advanced machine learning from SentinelOne to detect new attacks before they can spread. When a cyberattack is discovered, ProSight ASM instantly disconnects the impacted endpoint from the corporate network to contain the malware. Since the ProSight ASM software agent is self-contained, endpoints stay secure even if they are not connected to the Internet. Progent is a SentinelOne Partner, reseller, and integrator. For more information about ProSight Active Security Monitoring, refer to remote endpoint security monitoring for remote workers.

Two-factor Authentication (2FA) Services for TelecommutersProgent's Duo authentication Service Plans utilize Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo supports single-tap identity verification with Apple iOS, Google Android, and other personal devices. Using 2FA, whenever you log into a protected application and enter your password you are asked to verify your identity via a unit that only you possess and that is accessed using a separate network channel. A wide range of devices can be used as this second form of authentication such as a smartphone or watch, a hardware token, a landline phone, etc. You may register several verification devices. For more information about Duo two-factor identity authentication services, visit Cisco Duo MFA two-factor authentication (2FA) services for telecommuters.

Security Audit Services for At-Home WorkersSecurity Audits can assess the exposure of your information system to all classes of external and local security threats for a network that includes remote workers. Progent can run online, automated cybersecurity analysis scanning for rapidly and affordably uncovering a broad range of security holes that can be surfaced via the Internet. Progent's endpoint security assessment consulting services, which can be provided by data security experts with advanced credentials including CISA, ISSAP, and GIAC, can assist you to audit your workflows and governance policies and review your network infrastructure to enable you to implement top-level protection for your at-home workers.

NodeZero Pen Testing for Work-from-Home EnpointsHorizon3.ai's NodeZero PEN Testing Platform is a leading-edge penetration test (pentest) product family that can deliver automated threat assessment of your work-from-home environment and your internal and perimeter networks to help you expose, rank, fix, and confirm cybersecurity vulnerabilities before threat actors can take advantage of them. Progent can help you to deploy NodeZero to carry out comprehensive penetration tests of your network perimeter and your internal IT infrastructure in order to determine your present security profile. Progent can also assist you to harden your existing network security and can assist you to plan and deploy a unified cybersecurity ecosystem that simplifies management and provides optimum cyber defense for on-prem, multi-cloud, at-home, and perimeter IT assets. To find out additional information about Progent's threat analysis services based on on NodeZero's pentest platform, visit Consulting Services for NodeZero's PEN Test Platform.

Download White Paper: Securing a Work-From-Home Network
To read or download a white paper describing critical things to focus on for protecting a network that incorporates work-from-home staff, click:
Protecting a Work-From-Home Environment White Paper. (PDF - 2.4 MB)

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Garland, Texas organization, call 1-800-993-9400 or go to Contact Progent.