Fast and Affordable Remote Support for Garland Texas Networks
Urgent Remote Consulting for Garland NetworksFor businesses in Garland Texas, Progent offers remote support for networks based on any combination of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Certified engineers have delivered remote troubleshooting to businesses in all 50 states in the U.S. (Refer to testimonials from Progent's customers.) Progent also can furnish the expertise of Cisco CCIE-qualified network specialists to solve challenging networking problems, plus the services of CISSP-accredited security consultants to handle high-level security architecture and troubleshooting issues.

Progent's remote technical support engineers provide exceptional value because they possess the practical experience and have access to the advanced tools required to solve most network issues quickly. Efficient support reduces immediate expenses because service calls require minimal billable consulting minutes. Online help also eliminates the cost of sending a consultant to your location. Your company benefits additionally with indirect expenses by reducing or eliminating network downtime and associated losses due to business disruption, disgruntled customers and vendors, unproductive employees, and distracted management. Progent's extensive online consulting experience is particularly important in environments that depend on public clouds for critical infrastructure or applications like Azure, Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where on-premises support may not be useful.

Progent's pricing model for online help is structured to stretch your network support investment. Progent charges on a per-minute basis for phone assistance, so you owe just for the support that you actually get. Unlike typical remote service organizations, Progent imposes no startup charge or minimum job duration. Progent's one-minute granularity and simple policy for pricing do away with scenarios where speedy. minor fixes somehow turn into major tabs. Progent's skill at dealing with problems quickly means you saves cash.

Progent's Online Consulting and Technical Support Expertise
Through years of experience, Progent has mastered an array of customized tools and proven methodologies that promote the highest level of efficiency for remote engineering help and troubleshooting for computer networks of all sizes. Progent provides protected Virtual Private Network support for gateways from a variety of popular vendors including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN technology allows the engineers of Progent's remote service group to connect to your network remotely without breaching network security.

Progent's advanced customer support database system keeps comprehensive records of all service that Progent's clients have received. Progent's team consultants have the benefit of the records of assistance provided to each customer by any consultant. This history of trouble tickets and repairs is structured as a conveniently accessible support database that enables Progent's remote technical experts to communicate their knowledge with the whole team to ensure that the quality of Progent's support services grows over time. Progent's advanced certifications and close relationships with important industry leaders including Cisco and Microsoft make available other extensive technical databases and allow quick response from vendors' in-house engineering staff so Progent's online service experts can arrive at optimal solutions quickly.

Remote technical support services provided by Progent to companies in Garland Texas include:

ProSight Fixed-price Managed IT Services for Small and Medium Size Businesses
Progent offers a family of low-cost, fixed-price managed services designed to enable small and medium-size businesses to utilize the same advanced technology used by many of the industry's leading corporations. The ProSight suite of outsourced network management services addresses all critical facets of modern networking such as email content filtering, threat defense based on machine leaning, cloud-based backup and disaster recovery, infrastructure management, virtual server cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior-based analysis tools to defend endpoints and servers and VMs against new malware assaults like ransomware and email phishing, which routinely get by traditional signature-matching anti-virus tools. ProSight ASM protects local and cloud-based resources and offers a unified platform to address the entire malware attack progression including blocking, infiltration detection, mitigation, cleanup, and forensics. Top capabilities include one-click rollback with Windows VSS and real-time system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint management, and web filtering through leading-edge tools incorporated within one agent managed from a unified control. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP deployment that addresses your organization's specific needs and that helps you demonstrate compliance with government and industry data security regulations. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent can also assist you to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup activities and allows rapid restoration of vital data, applications and virtual machines that have become unavailable or corrupted due to component breakdowns, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's cloud backup specialists can provide advanced expertise to configure ProSight Data Protection Services to to comply with regulatory standards like HIPAA, FIRPA, and PCI and, whenever needed, can assist you to restore your business-critical information. Read more about ProSight Data Protection Services Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top data security vendors to provide web-based management and comprehensive protection for all your inbound and outbound email. The powerful architecture of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to external threats and conserves network bandwidth and storage. Email Guard's onsite security gateway device provides a further layer of analysis for incoming email. For outgoing email, the local security gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map, track, optimize and debug their connectivity hardware like routers, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are kept updated, copies and displays the configuration of virtually all devices on your network, monitors performance, and sends alerts when issues are detected. By automating tedious management processes, ProSight WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, locating devices that require important software patches, or resolving performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management techniques to keep your network operating efficiently by checking the state of critical assets that power your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT personnel and your assigned Progent consultant so all looming problems can be resolved before they can impact your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host configured and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the applications. Since the system is virtualized, it can be moved immediately to a different hosting environment without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and safeguard data related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSLs or domains. By updating and organizing your IT infrastructure documentation, you can eliminate as much as half of time wasted trying to find critical information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size businesses to get an unbiased evaluation of the overall health of their IT system. Based on a selection of the leading remote monitoring and management tools available, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits help you see how closely the deployment of your essential network assets adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant ROI like a more manageable Active Directory system. Both also include one year of advanced remote network monitoring and management. Benefits can include simpler network management, improved compliance with data security standards, more efficient utilization of IT assets, quicker problem resolution, more dependable backup and recovery, and less downtime. See more information about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief discussion with a Progent backup/recovery expert. The fact-finding interview is intended to assess your company's preparedness either to block or recover quickly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information about your current AV defense and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to create a cost-effective security and backup environment that aligns with your company's requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report.

Additional Support Services Available from Progent
Progent can provide the skills of seasoned remote consulting professionals for contract IT projects. Progent's rates for longer-term consulting projects are set according to the qualifications of the consultants involved. Progent's experience with these special areas of information technology enables clients to execute critical initiatives within budget and on schedule. Progent's project-based online engineering services include:

  • Help Desk Expertise
    Progent's Call Center support alternatives for businesses with environments based on Microsoft, Cisco, macOS and OS X, UNIX, or Linux technology include comprehensive Help Desk services, shared Helpdesk services, and Help Desk consulting. Progent's Standard Help Desk Services offer smaller businesses a complete service desk solution that handles all aspects of online Level 1 desktop support from initial requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Progent offers call desk services at a significant discount from Progent's regular Level 1 desktop support rates, and Progent can provide the additional option of rapid as-needed escalation to subject matter experts to resolve complex problems.

    Progentís Co-managed Help Desk services allow your IT organization to split responsibilities for Help Desk services seamlessly between your IT team and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progentís shared Help Desk service is an advanced service desk solution built around the leading professional services automation platform for managing end-user service requests, ticketing, responsibility, progress tracking, and reporting.

    Progent's Help Desk team of veteran network professionals gives your clients in Garland Texas immediate assistance from a reliable network service group with years of background offering phone help and remote diagnostics for IT systems that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's focus is to earn the Call Center the reputation as a major enabler of company success, and Progent's policy is to solve rather than merely report network issues.

  • Applications Services: Training, Custom Programming, and Problem Solving
    Progent's Applications Experts Team can supply remote and in-depth consulting expertise and education in specific business application fields including ERP, MRP, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, customization, and education for Microsoft applications such as Microsoft CRM, Microsoft Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To find out more information concerning Progent's consulting, custom development, and training services, go to Progent's Business Application Experts Services.

  • Centralized and Automated Administration of Hybrid Cloud Networks
    System Center 2016 unifies and automates the management of hybrid cloud environments through advanced integration with Windows Server 2016, Windows 10 clients; cohesive integration of mixed-OS environments that include Linux, Microsoft Hyper-V and VMware vSphere; and better cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants offer advanced remote and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and configure a new deployment of Microsoft System Center 2016, extend or tune your current one, migrate efficiently from a prior version of System Center, or troubleshoot your System Center solution.

  • Online IT Infrastructure Monitoring and Reporting Support
    Progent offers companies in Garland Texas online IT infrastructure monitoring and reporting by providing Microsoft System Center 2016 Operations Manager consulting and System Center 2012 Operations Manager troubleshooting and support. Progent can customize Operations Manager to suit your environment so your computer support is proactive rather than reactive. By anticipating potential problems before they grow into full-scale emergencies, automated monitoring can avoid inconvenient and costly service breakdowns. Progent can also provide help with network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or macOS and OS X environments, Windows systems, or systems powered by multiple operating systems.
How Your Garland Business Can Contact Progent's Remote Technical Support Professionals
To contact Progent about emergency remote assistance with Microsoft Windows, macOS and OS X, or Linux/UNIX computer systems, go to Progent's Nationwide Remote Help, telephone 1-800-993-9400, or see Contact Progent. For companies and new ventures in Garland Texas, Progent's phone-based computer support engineers are ready to provide expert and cost-effective IT help the moment your company has to have it. Long experience delivering online technical assistance has earned Microsoft Partner status for Progent's team of engineers and has helped Progent to acquire high-end troubleshooting skills and to fine tune online access technology to repair computer problems quickly while eliminating the expense and lost time that comes with on-site service calls.

Even if your Garland office works with a local freelance support technician or employs an in-house organization that know how to handle ordinary network issues, Progentís Microsoft certified engineers can offer an easy and seamless virtual expansion of your on-site resources for situations when your usual IT support personnel either don't have the bandwidth or the experience to fix unexpected system emergencies or particularly tough integration projects.

Advantages of Progent's Network Help for Businesses in Garland Texas
Progent's remote technical help services enable your Garland business to enjoy the benefits of on-call, enterprise-level network support without the cost of maintaining a full-time IT organization. Your information system will acquire greater business value by becoming increasingly reliable, productive, and secure. Benefits to your business include:

  • Seamless virtual extension of your on-site IT resources
    For most organizations in Garland Texas, local network support resources, whether represented by outside consultants or a full-time maintenance staff, can deal with the majority of network problems. On the other hand, serious problems can spring up when local support personnel are overstretched or unavailable, and some trouble may stem from technology that is unfamiliar to your onsite support personnel. In these situations, Progent's online support professionals offer an easy, quick, and budget-friendly way to supplement your local resources and to convey useful knowledge to increase your capability to deal with future issues in-house.

  • Reduced Reliance on Freelance Consultants
    For IT maintenance, smaller organizations often rely on independent freelance consultants. While freelance consultants carry less overhead than larger consulting companies and can afford to charge marginally less, they are occasionally stretched too thin, making it impossible to respond rapidly to crisis situations. If a freelance service provider is busy with another client, ill, on a trip, or in class, the lack of backup personnel may require your business to go without help during an emergency. As your company grows, system downtime and problems with vital software become more costly. The money you thought you were conserving on a freelancer can be eaten up fast by lost productivity. Progent offers a dependable source of backup support expertise to make sure your IT system stays up and running.

  • Create a Solid Basis for Seamless Expansion
    Companies typically start with an information architecture created on a modest budget. Lacking a robust framework, band-aid fixes can get thrown onto a shaky foundation. As a company grows, stability and scalability problems can impede the success of the organization. These badly designed systems need proper analysis, intelligent strategic planning, and extensive technical expertise to evolve to a system infrastructure that can deliver the solid foundation to meet vital business requirements and facilitate downstream expansion.

  • Interact with Solution Providers Rather Than Product Sellers
    Smaller businesses need advice and technical training to negotiate an ever more complicated maze of product alternatives capable of accelerating business growth and enhancing productivity. These companies do not need a computer engineer who is motivated to earn a commission on a specific vendor's products. IT support and product sales can result in a situation where the recommended solution is designed around a profitable technology rather than the genuine requirements of a business. Progent avoids these conflicts by offering only services instead of products. This allows Progent to align IT consulting with the best needs of customers.

What Makes Progent Unique from Other Support Firms?
Progent is a Microsoft Certified Partner consulting firm and Progent's head count, depth of technical knowledge, refined support tools, and understanding of enterprise networking allow companies to avoid the pitfalls associated with excessive dependence on smaller consulting organizations, individual freelance consultants, or over-stretched internal IT help.

Progent stands out by providing:

How Does My Business Start Getting Remote Network Support from Progent?
To initiate Progent's online help services or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for IT help, visit Immediate Network Support.



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    Progent is among the most qualified information technology consulting companies for creating e-mail systems based on Microsoft Exchange 2000 Server. Progent is skilled in helping small businesses derive all the advantages of Exchange 2000 for common scenarios including upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server support.

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    Remote Office Consultant

    Years of background delivering Microsoft support and Cisco network consulting has allowed Progent to build an unmatched capability for serving branch offices that require IT service with the flexibility associated with with small companies but which includes effective communications, complete documentation, and adherence to corporate IT standards. If your corporation has a remote office located anywhere in California or any region covered by Progent's engineers, Progent can offer a wide array of onsite and off-site IT consulting services and system design expertise.

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    Progent's Microsoft-certified consultants can help you to maintain System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, improve security and compliance, and boost worker output by making sure that critical applications stay current, managing licensing, and monitoring resource usage patterns to help you make informed purchasing choices. Once your organization is set to upgrade your SCCM 2007 change management solution, Progent can help you to plan and implement a smooth migration to SCCM 2012.

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    Progentís Microsoft-certified experts can provide organizations of any size consulting, troubleshooting, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced platform that utilizes web-based technology for intelligently coordinating people, teams and data. Microsoft SharePoint provides a central location for your employees or customers to connect to, manage, share and interact with useful information, documents, and software and to interact with other people. SharePoint enables quicker and more intelligent decisions, more efficient sharing across teams and more economical business processes. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the information theyíve created in a manner that makes data easy to find, download and re-use. Progent's SharePoint consultants can help you to maintain your current SharePoint ecosystem or upgrade to the latest release of SharePoint Server or to SharePoint Online.

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    Progent's certified security staff can help you secure your Apple Mac network through expert support offerings such as performing security audits, recovery from virus and worm attacks, configuring firewalls, implementing secure remote and mobile access, installing monitoring programs for defense against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy appropriate for the particular objectives of your corporate network.

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    Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft premier experts can show you how to install Microsoft Entourage and Exchange so your Mac users are able to collaborate with teammates who use Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can coexist, enabling Mac users to get and transmit email, examine the Exchange global address list, import addresses, sync up appointments, and alert fellow workers to conferences via your Microsoft Exchange account. Progent will verify that your Exchange Server is appropriately configured and that LDAP and Outlook Web Access are working. Progent also offers specialized one-on-one Entourage education.

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  • Microsoft Configuration Manager 2016 Specialists
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    System Center Configuration Manager 2016 automates software deployment across multiple sites, centralizes security and compliance settings control, keeps track of network resources, guards against company data leakage, performs health reporting, enables secure end-user self service, and delivers a single control mechanism for managing mixed-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can assist your organization with any facet of designing, implementing, using and repairing a SCCM 2016 deployment for local, cloud-based, or hybrid networks.

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    Exchange 2013 incorporates major enhancements to the functionality of its predecessor Exchange Server 2010 and introduces powerful new features as well as a revamped architecture. These improvements affect key areas including manageability, high availability (HA), compliance, cost of ownership, teamwork, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can help you understand the possible business benefits of migrating to Microsoft Exchange Server 2013, design a cost-effective test and rollout plan, and train your IT team to manage your Exchange Server 2013 environment. Progent can also provide affordable online consulting and support and management services for Exchange Server 2013.

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    24 Hour Online Consulting SCDPM 2016

    System Center 2016 delivers important improvements for managing hybrid cloud networks by offering advanced integration with Windows Server 2016, Windows 10; seamless integration of mixed-OS environments that incorporate Linux, Microsoft Hyper-V and VMware; and better cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers world-class online and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to plan and install a new deployment of System Center 2016, extend or optimize an existing one, upgrade efficiently from a prior version of System Center, or debug your System Center environment.

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  • Windows 7 Help Desk On-site Technical Support
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    Progent's Microsoft certified engineers offers offsite and onsite consulting expertise to help your company to administer, maintain, and troubleshoot PCs based on Microsoft Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, network security, backup and restore, remote access, smartphone and tablet management, Wi-Fi network design, and 24x7 system monitoring and alerts.

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  • Project Server Time Reporting Applications Consultants
    Services Microsoft Project Server Reporting

    Progent's Microsoft-certified engineers offer advanced support in deploying, operating and troubleshooting any edition of Project Server and can deliver a wide variety of affordable remote support services based on proven best practices to assist organizations of any size to get all the advantages of this leading platform. Services available from Progent include system design, software configuration and migration, strategies for safe collaboration among local and remote or mobile users, network optimization, and customized online training classes.

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  • 64-bit Upgrade IT Consultant
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    Progent's Microsoft-certified engineers can help you design, document, implement, manage, and troubleshoot a system-wide migration to 64-bit server and client operating systems and applications. Progent can help you test your 64-bit infrastructure to verify that it supports all of the important 32-bit programs which you want to retain as well as the latest 64-bit versions of software you plan to install.

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    64-bit Computing Technology Professional

    Progentís Microsoft-certified consultants can assist your organization to enhance your desktops from 32 bits to 64 bits. Progent can assist you to understand the risks and advantages of upgrading to 64-bit desktop computing, plan an affordable upgrade strategy that minimizes operational disruptions, and deliver economical, expert online help to assist your organization to configure 64-bit desktop software and application software on your existing hardware.

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    Progent's certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and rollout plans, tune your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, train your IT management, staff, create an enterprise-wide security strategy, automate IT management, assist with creating applications, and generate and validate a DR/BC plan.

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    Microsoft Office for Mac allows Mac users to receive the benefits of the industry's most familiar office productivity applications. Progent's Apple-certified Macintosh consultants can help you set up Mac Office on a mixed-platform network that incorporates Apple OS X and Windows-powered platforms so that Mac users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage in order to share data and system resources with colleagues who use Microsoft Windows. Progent's consultants have experience with both Mac and Windows platforms and can provide service for environments that mix Mac with Windows computers with complete resource sharing, or networks which intentionally limit sharing between Mac and Windows users.

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    Progent's Apple Mac consultants can promote the creative facets of Mac environments by offering help services and education in graphics, sound, and motion video. Progent's consultants can provide help in a variety of Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or configuring an audio/video post production facility.

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