Immediate Online Technical Support for Garland Texas Networks
Fast Phone Technical Support for Garland SystemsFor organizations in Garland Texas, Progent offers remote support for networks based on any combination of Microsoft, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Premier engineers have provided online support to companies in all 50 states in the United States. (See recommendations from Progent's clients.) Progent also can furnish the expertise of Cisco CCIE-certified engineers to help with complex infrastructure issues, plus the services of CISSP-accredited cybersecurity consultants to handle advanced security architecture and diagnostic issues.

Progent's online support experts provide exceptional leverage due to the fact that they possess the real-world background and have access to the sophisticated technology needed to resolve the majority of information system problems rapidly. This lowers direct expenses because service calls accumulate minimal chargeable consulting minutes. Remote help also avoids the expense of sending an engineer to your office. Your organization benefits even more in indirect costs by minimizing or eliminating network downtime and associated losses resulting from business discontinuity, disgruntled customers and vendors, idle workers, and distracted executives. Progent's extensive online consulting expertise is particularly important for organizations that depend on public clouds for vital network infrastructure or applications like Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where onsite support may not be an alternative.

Progent's billing policy for online support is structured to leverage your IT service dollar. Progent bills per minute for phone consulting, so you are charged exclusively for the services that you receive. Unlike many online service firms, Progent asks for no initialization surcharge or minimum payments. Progent's one-minute granularity and simple policy for billing do away with scenarios where fast repairs manage to end up as big invoices. Progent's skill at disposing of technical issues efficiently means your business saves cash.

Progent's Online Consulting and Technical Support Expertise
Over time, Progent has refined an array of optimized technologies and field-proven methodologies that allow the maximum degree of effectiveness for remote engineering help and repair for IT networks of all sizes. Progent provides protected Virtual Private Network support for gateways from a variety of popular sources including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity permits the engineers of Progent's remote service group to communicate with your system without violating network security.

Progent's powerful customer support reporting system includes comprehensive records for the service that Progent's clients have received. Progent's team consultants have the benefit of the records of all help provided to each Progent customer by every engineer. This archive of trouble tickets and repairs is structured as a readily searchable proprietary database that enables Progent's remote support experts to communicate their knowledge with the whole team to ensure that the quality of Progent's support services improves daily. Progent's advanced accreditations and close associations with key technology companies such as Cisco and Microsoft make available additional vast support databases and allow fast response from vendors' in-house engineering staff so Progent's online consulting specialists can determine optimal solutions quickly.

Remote technical support services available from Progent to businesses in Garland Texas include:

Progent's ProSight Flat-rate Managed Services for Small and Medium Size Businesses
Progent provides a family of low-cost, fixed-price services designed to allow small and medium-size businesses to utilize the same cutting-edge technology deployed by some of the industry's top enterprises. Progent's ProSight series of network management outsourcing services covers all critical facets of information technology including email protection, behavioral-based threat defense, automated backup/recovery, infrastructure health monitoring, virtual server hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior analysis technology to guard endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which routinely evade traditional signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to automate the complete threat progression including protection, identification, mitigation, cleanup, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers firewall protection, penetration alerts, device management, and web filtering via cutting-edge tools incorporated within one agent managed from a unified control. Progent's security and virtualization experts can assist you to plan and configure a ProSight ESP environment that addresses your company's unique needs and that helps you achieve and demonstrate compliance with government and industry information security regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for urgent attention. Progent can also assist you to install and test a backup and restore system such as ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates and monitors your backup processes and enables fast restoration of vital files, applications and VMs that have become lost or damaged due to hardware breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's cloud backup consultants can provide advanced support to set up ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPAA, FINRA, and PCI and, whenever needed, can help you to restore your business-critical data. Find out more about ProSight Data Protection Services Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading data security vendors to deliver centralized management and comprehensive security for your email traffic. The hybrid structure of Email Guard combines a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway device provides a further level of inspection for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also help Exchange Server to track and protect internal email that stays inside your corporate firewall. For more information, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map, monitor, enhance and troubleshoot their connectivity hardware like routers, firewalls, and load balancers plus servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are kept updated, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when potential issues are detected. By automating tedious management activities, ProSight WAN Watch can knock hours off ordinary tasks like network mapping, reconfiguring your network, finding appliances that require critical updates, or isolating performance problems. Learn more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by checking the health of critical assets that power your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT staff and your assigned Progent engineering consultant so that any potential issues can be resolved before they can impact your network Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host set up and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the client owns the data, the OS software, and the apps. Since the environment is virtualized, it can be moved easily to an alternate hosting solution without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard information about your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can eliminate up to 50% of time spent trying to find vital information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether you’re planning enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size organizations to get an unbiased assessment of the health of their network. Based on some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits help you see how well the deployment of your core network devices adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI like a more manageable Active Directory environment. Both also come with one year of advanced remote network monitoring and management (RMM). Benefits can include lower-cost network management, improved compliance with data security requirements, higher utilization of network assets, faster problem resolution, more dependable backup and recovery, and less downtime. Learn more about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief interview with a Progent backup/recovery consultant. The fact-finding interview is designed to evaluate your company's preparedness either to stop or recover rapidly following an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to collect information concerning your current AV defense and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow industry best practices to create an efficient AV and backup/recovery environment that meets your business needs. For additional information, refer to Progent's ProSight Ransomware Preparedness Report.

Additional Consulting Services Offered by Progent
Progent can provide the skills of seasoned online consulting professionals for special IT projects. Progent's rates for ongoing development or consulting projects are determined based on the level of expertise of the consultants required. Progent's background in these important areas of information technology allows clients to complete critical initiatives economically and on time. Progent's special remote consulting services include:

  • Help Desk Call Center Support
    Progent's Help Desk Call Center service options for businesses with networks based on Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux products include comprehensive Help Desk services, shared Help Desk support services, and Helpdesk process consulting. Progent's Standard Help Desk Services provide smaller businesses a comprehensive solution that manages all facets of online Level 1 desktop support from initial requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Progent offers call desk services at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to handle complex problems.

    Progent's Help Desk Call Center consulting services can assist you in creating an efficient new Help Desk or revamping your current one, identifying or enhancing Help Desk software products to meet the special demands of your corporation, or providing occasional online personnel to supplement your existing Help Desk resources during high-demand events like software transitions, mass updates, or installing new applications.

    Progent's Help Desk Call Center staff of experienced information technology consultants provides your customers in Garland Texas rapid contact with a reliable network service group with extensive experience offering telephone-based consulting and remote repair service for computer environments powered by Microsoft, Cisco, macOS and OS X, or UNIX/Linux components. Progent's charter is to earn the Call Center the reputation as a key contributor to company performance, and Progent's policy is to solve rather than simply document network problems.

  • Business Applications Support: Training, Custom Development, and Troubleshooting
    Progent's Applications Experts Group provides online professional engineering support and training in special business application fields that include Enterprise Requirements Planning, MRP, customizing accounting packages, and CRM. Progent also can deliver consulting, custom development, and training for popular Microsoft applications including CRM, Microsoft Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. For additional information on Progent's consulting, custom development, and education services, visit Progent's Applications Experts Group.

  • Unified and Automated Administration of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the management of hybrid cloud networks through advanced integration with Windows Server 2016 servers, Windows 10; seamless management of heterogeneous environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support such as closer integration with Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts can provide advanced online and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to plan and configure a new deployment of Microsoft System Center 2016, extend or tune an existing one, migrate smoothly from a prior release of System Center, or troubleshoot your System Center environment.

  • Remote IT Infrastructure Monitoring Services
    Progent offers companies in Garland Texas remote hybrid network monitoring and reporting by providing System Center 2016 Operations Manager (SCOM 2016) expertise and System Center 2012 Operations Manager troubleshooting and support. Progent can tune SCOM to suit your environment so that your network maintenance is proactive rather than reactive. By uncovering emerging trouble spots before they result in crashes, automated monitoring can ward off stressful and expensive information system crises. Progent can also assist with network monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Windows networks, or environments powered by a variety of OS platforms.
How Your Garland Company Can Contact Progent's Online Service Experts
To get in touch with Progent about emergency phone-based help with Windows, macOS and OS X, or Linux/UNIX networks, visit Progent's Nationwide Remote Support, telephone 1-800-993-9400, or visit Contact Progent. For businesses and new businesses in Garland Texas, Progent's phone-based network support specialists are ready to deliver effective and economical system help whenever your organization needs it. Long experience delivering online tech support has led to Microsoft Partner certification for Progent's consultants and has helped Progent to acquire world-class troubleshooting capability and to refine online access tools to solve computer problems rapidly while eliminating the cost and lost productivity associated with on-site support visits.

Even if your Garland office relies on a regular independent consultant or maintains a full time organization that can deal with day-to-day computer issues, Progent’s Microsoft and Cisco certified consultants can still offer an easy and seamless virtual expansion of your local resources in cases when your regular IT support personnel either lack the availability or the knowledge to solve unexpected system crises or particularly tough integration projects.

Details of Progent's Remote Network Services for Garland Texas
Progent's online help, Internet-based troubleshooting, system security consulting, and network administration services offer offices in Garland Texas unparalleled leverage for your IT budget. Whether you require occasional telephone help and remote network repair or ongoing Help Desk call center support and network management, Progent's professionals can provide your company enterprise-level network support while allowing you to avoid the cost and administration overhead of running a full-service in-house IT organization. Key features of Progent's National Remote Support program include:

What Makes Progent Unique from Other Service Firms?
Progent is a Microsoft Partner consulting firm and Progent's number of employees, depth of IT background, fine tuned remote support tools, and familiarity with corporate IT allow businesses to avoid the pitfalls associated with exclusive dependence on smaller service firms, individual freelance service providers, or over-stretched internal IT help.

Progent adds value by providing:

  • Proven Methodology
    Progent’s team of Microsoft and Cisco Premier experts average longer than a decade of real-world professional background, at the forefront of IT service, performing a wide range of IT projects for a large array of customers. Each Progent support professional shares a refined collection of personal best practices which are combined into shared best practices standards that Progent instills in its support personnel. This ensures that you get not only expert IT help, but also a consultant with proven approaches for applying technical knowledge to resolve real-world network problems efficiently.

  • Value Pricing
    Progent's pricing policy is to bill for remote support and in-person help per minute. As a result, you are billed exclusively for received support. Progent does not demand a higher rate for off-hours or emergency support, and within California or in areas where Progent provides on-premises support, Progent does not charge for travel time except for emergency calls where on-site work is less than 4 hours. Also, Progent imposes no minimum charge and asks no monthly commitment for services delivered during regular business hours. Many service organizations demand large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity eliminates big bills for quick solutions so you will not be forced to allow less critical problems to stay unaddressed.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's support experts to customers. By educating customers to handle technical issues that are within their comfort zone, Progent is able to focus on offering high-value services where Progent faces few competitors. Companies who work with trusted independent consultants or who employ internal IT staffs benefit when Progent transfers information about new technology and proven methodologies to make their networks more reliable, protected, and efficient.

  • Remote Server Monitoring with MS Operations Manager
    Progent is one of the only consulting firms to provide round-the-clock system monitoring services based on Microsoft System Center Operations Manager. Microsoft Operations Manager allows your computer support to be anticipatory instead of reactive. By anticipating potential problems before they result in lost productivity, network monitoring can keep your information network from stressful and expensive availability losses.
How Does Our Company Start Getting Remote Network Help from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for IT help, visit Immediate Technical Support.



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    Progent has more than 10 years of background configuring, maintaining and troubleshooting the key platforms included with System Center and can assist you to plan, install, maintain, and fix your System Center 2012 R2 ecosystem to maximize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent's consultants can assist you to migrate to the latest edition of Microsoft System Center from an older release or from a third-party IT management platform to deliver the benefits of enterprise-class deployment, centralized management, security and compliance, plus datacenter and critical application performance monitoring.

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    Windows Hyper-V 2016 utilizes core features initially developed for and proven on Azure, among the world's biggest public clouds. This pedigree significantly improves the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing security, availability, scale, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consultants can help you to evaluate the advantages of Hyper-V 2016 for your business, set up test environments to confirm the ability of Hyper-V 2016 to support your critical applications, plan an efficient network topology for a cloud-based or hybrid installation, develop and carry out a smooth upgrade plan, train your IT management and technical support personnel, and provide as-needed consulting and troubleshooting services to ensure that your Hyper-V 2016 investment delivers the highest possible business value.

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    Progent’s Microsoft-certified experts provide small and medium size companies enterprise-grade consulting support for SMS Server and Configuration Manager, Microsoft's solutions for update and configuration automation. System Center Configuration Manager is the new title for the update management platform formerly known as SMS Server. System Center Configuration Manager 2007 offers a variety of enhancements to SMS Server such as full automation, built-in Vista Microsoft Windows Server 2008 awareness, NAP security support, and boot image management. Progent’s certified consulting professionals can help you use Systems Management Server or Configuration Manager 2007 economically for streamlined operating system and application software installation, security patch control, software tracking, and licensing compliance. Progent's engineers can also help you to move efficiently from Systems Management Server to System Center Configuration Manager 2007.

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    System Center 2016 Operations Manager helps to promote top performance and dependable uptime for critical workloads by offering centralized, mixed-platform tracking of IT infrastructure deployed throughout on-premises systems and private and public clouds. Progent's SCOM consulting team can provide world-class online and onsite expertise to assist businesses of all sizes to design, integrate, tune, update and troubleshoot SCOM 2016 solutions. Progent can help your company to move to SCOM 2016 from earlier versions or from different IT infrastructure monitoring platforms, or combine a variety of monitoring systems into a unified infrastructure management ecosystem. Progent can also help you extend your SCOM 2016 scope to include resources hosted on public clouds including Microsoft Azure and Amazon AWS.

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    Progent's UNIX family consulting services provide small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience offers you a convenient single source to show you how to build and maintain a secure and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX, BSD, SCO UNIX and SGI/Irix or major Linux platforms including RedHat, SuSE, Debian GNU/Linux and Slackware.

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    The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more value than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-certified CCIE network experts can assist you to maintain your legacy PIX or ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, configure, tune, manage and troubleshoot firewall solutions based on ASA firewalls with Firepower Services.

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    Progent provides national online phone support and troubleshooting services for companies that operate Solaris networks or whose information systems include a mix of Solaris and Microsoft Windows products. Online IT help offers optimum leverage for your IT dollar by protecting user efficiency and shortening the time charged for network analysis and repair. Sophisticated online access tools and experienced service specialists and engineers allow Progent to handle the majority of IT problems without wasting time and money by going to your location. In the vast majority of situations your network issues can be remediated by telephone or via a combination of phone help and remote access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISA certified security specialists to help with the toughest system issues.

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    ProSight Data Protection Services provide small and medium-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates and monitors your backup processes and allows rapid recovery of vital files, applications and VMs that have become unavailable or corrupted as a result of hardware failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or to both. Progent's disaster recovery consultants can provide advanced expertise to set up ProSight DPS to to comply with government and industry regulatory standards like HIPPA, FINRA, and PCI and, whenever needed, can assist you to restore your business-critical data.

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    The server cluster feature set built into the high-end versions of Windows Server 2008 has been dramatically re-engineered to streamline the deployment, configuration, and management of server clusters that offer improved levels of network dependability, protection, efficiency, and versatility. New or improved features include automated cluster Validation, revamped configuration and installation, improved cluster management, redesigned cluster architecture for increased uptime, hardened security and quorum models, elimination of failure points, more storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist you assess the business benefits of failover clusters, plan and execute an installation, educate your network support personnel to administer your cluster environment, deliver ongoing consulting and technical help services, and create and validate a business continuity plan.

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    Progent offers nationwide remote help and troubleshooting services for businesses that operate UNIX, Linux, or Solaris networks or whose IT systems feature a combination of UNIX and Microsoft Windows products. Online technical support provides maximum return for your IT dollar by protecting client efficiency and limiting the hours billed for network repair services. Advanced remote access tools and skilled service specialists and consultants allow Progent to handle the majority of IT problems without wasting time and expense by going to your location. In most of cases your IT problems can be dealt with by telephone or via a mix of telephone support and remote access. Progent can make available Cisco CCIE network experts and CISA and CISM premier security professionals to assist you with the most challenging network issues.

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    Besides providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent can provide consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, management help, migration assistance, and 1-on-1 or group webinar training classes customized to address your particular needs. Progent's consultants also can show you how to build and maintain a protected, robust server and communications foundation to run your ERP, MRP and accounting applications.

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    Microsoft Dynamics GP 2015 R2 features a new architecture that enhances cloud integration, works with the most popular handheld devices, permits single sign-on with Microsoft Azure AD, and strengthens security and compliance. Dynamics 2015 R2 also simplifies management reporting, incorporates new Workflows, expands the Web Client, and delivers more than 100 improvements to various applications. Progent's Microsoft-certified and Cisco-certified consultants have the depth and breadth of knowledge and experience to address the critical IT and business challenges involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to perform an efficient migration that will maximize the business value of your investment in this powerful product.

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    Progent's Linux consulting experts offer small and mid-size businesses and developers help with administering and supporting Linux computers that coexist with Microsoft-based technology. Progent can give your organization access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise provides you with an easy one-stop source to help you create and manage a secure and robust cross-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.

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    Cisco's security and remote access solutions for small to mid-size companies offer a complete range of manageable protection hardware and software to help you protect your wired and wireless information system. Cisco's VPN product family includes routers, firewalls, and Virtual Private Network solutions. Progent's expert consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco protection solutions that fit best with your corporate objectives.

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    Progent’s Microsoft experts offer small and medium size companies enterprise-grade consulting support for SMS Server and Configuration Manager 2007, Microsoft's standard tools for update and configuration management. System Center Configuration Manager 2007 is the new title for the update management solution formerly called SMS Server. Configuration Manager offers a range of new features to SMS Server 2003 including full automation, built-in Vista Microsoft Windows Server 2008 support, quarantine support, and boot image management. Progent’s certified engineers can help you use SMS or Configuration Manager economically for streamlined operating system and application deployment, security patch administration, application tracking, and licensing compliance. Progent's consultants can also help you to migrate efficiently from Microsoft Systems Management Server to Configuration Manager.

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    Progent can help your organization to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to Configuration Manager 2012 from a legacy device and application management solution or help you to enhance your existing SCCM 2012 ecosystem to support your evolving business needs. Also, Progent can assist you to create a software foundation that extracts the most value from SCCM 2012 by delivering expertise with associated Microsoft platforms such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.

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    Progent can assist small and mid-size businesses to provide their at-home workers with transparent access to public cloud services.

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    Microsoft Windows 8.1 is designed to run on devices from smart phones and slates to engineering workstations. An abundance of innovative features, such as its touchscreen interface and iconic tile user interface, offer a broad range of advantages for companies who understand how to put them to work. Progent's Windows consultants can assist bring your business up to speed with Microsoft Windows 8.1 and show you how to gain significant competitive value from the operating system's many technical enhancements.

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    Remote 24x7 monitoring, automated alarms, and periodic analytical reporting are vital to maintaining the health of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management solutions have advanced so far that businesses of all sizes can afford a degree of network stability that was once limited to large enterprises. Progent can provide a variety RMM options delivered as economical service packages designed to help you to detect and fix a most IT network issues before they can disrupt your business.

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