Enlarging your remote workforce can have a significant impact on IT infrastructure, cybersecurity, and company processes. Progent has 20 years of background assisting SMBs to plan, deploy, administer, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Garland organization to select the right technologies and follow leading practices in creating and operating a safe virtual ecosystem for teleworkers that promotes teamwork and returns maximum business value. Progent can provide services that go from on demand guidance for getting you over challenging IT bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.

Progent can help Garland, Texas businesses to with any facet of creating a high-functioning work-at-home environment by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk services, cybersecurity, data protection solutions, and streamlined management.

Network Infrastructure for Teleworkers
Integrating the physical and software infrastructure needed for an at-home work environment can be especially complicated if you must manage a mix of worker-owned equipment such as desktop computers and laptops, Internet routers, and wireless APs from different manufacturers and with a variety of operating systems and firmware releases. Progent's background providing remote support for both legacy as well as current technologies in virtual office solutions enables you to make cost-effective use of your existing network infrastructure and offers ready access to expertise for making essential updates. Services offered by Progent to help you to create a productive work-at-home infrastructure include:

  • Virtual Private Network (VPN) connectivity allows you to establish a secure tunnel for authorized remote workers to use IT assets located at your corporate datacenter or in the cloud. Progent can assist you to configure and maintain VPN connections between your at-home workforce and your key network resources by providing remote VPN configuration support. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can help your at-home workers to utilize Cisco's popular AnyConnect client software to provide secure VPN connections for a broad selection of devices including Microsoft Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products enable a teleworker to view and interact with a remote computer's desktop. This provides network managers significant control over the digital environment of at-home employees and ensures remote users a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect home computer networks to the Internet and typically support VPN tunnels, home wireless networks, and firewall services. Progent offers top-tier remote support for configuring home routers from all major vendors. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, often shared by the whole family and visitors, are frequently utilized by at-home employees to access their Internet router for work. This can cause performance as well as security issues. Progent can help businesses to mitigate these issues by providing services like Cisco Aironet integration expertise, Cisco Meraki wireless installation expertise, and Ubiquiti WiFi access point integration help.
  • Internet access solutions impact the speed and reliability of connections between at-home workers and the company data center. Line-of-business applications may require redundant Internet connections in case the primary connection breaks. Progent offers expertise for picking service providers, choosing appropriate service packages, and setting up redundant Internet connections. See Internet access integration services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Garland, Texas company, phone 1-800-993-9400 or visit Contact Progent.



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    Progent's certified Internet Security and Acceleration Server consultants have long experience developing Microsoft ISA Server-based security installations for IT networks with multiple offices, remote users, and mission-critical eCommerce applications. Progent's ISA Firewall consultants are available to help your small business in planning and implementing an installation of ISA Server 2000 or ISA Server 2004 that supports your network protection requirements without overly limiting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to define, automate and test a repeatable runbook for recovering applications and services rapidly after an outage. SRM supports centrally controlled and automated disaster recovery, application mobility, plus non-intrusive site migration, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for disaster recovery, upgrades and fixes and can produce audit reports to verify complete service recovery, validate SLAs and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to help you to design, configure, test and manage a disaster recovery system based on VMware Site Recovery Manager.

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  • Microsoft Proxy Server Specialists
    Microsoft Firewall Remote Support Services

    Progent's Microsoft-certified ISA Server consultants have broad backgrounds developing Microsoft-based security designs for IT networks with multiple sites, remote workers, and mission-critical eCommerce applications. A Progent ISA Server engineer is ready to help your small or mid-size company design and implement a configuration of Microsoft ISA Server 2004 that supports your IT protection needs without restricting your network.

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  • Network Health Reports Services
    Network Health Review Specialist

    Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size organizations to get an unbiased assessment of the health of their network. Based on some of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's certified group of IT professionals, ProSight Network Audits help you see how well the configuration of your essential network assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant ROI like a cleaner and safer Active Directory environment. Both versions also provide the long-term benefits of cutting-edge remote network monitoring and management technology. These advantages can include simpler network management, improved compliance with government and industry security standards, higher utilization of network assets, faster troubleshooting, more dependable backup and restore, and less downtime.

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  • 24-7 Online Support Collocation
    24-7 Network Architecture Networking Support

    For large organizations, Progent can supplement in-house network support groups by offering extensive experience in deploying critical Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server consulting. For the national or global businesses with branch offices, Progent can act as a transparent nearby supplement of enterprise IT management. Progentís enterprise consulting services include corporate-wide security, online branch office support, network architecture, Sarbox conformance, project planning, and world-class support for multiple location office environments powered by Enterprise Windows. Progent can provide on-site engineers and specialists to help with a site relocation or office move, or a network designer to help with setting up or utilizing an Internet Data Center or co-location site.

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  • Database Development Technology Professional
    Database Programming Support

    Progent's Microsoft-certified relational database consultants offer businesses of any size remote DBA and programming services for leading RDBMS platforms such as MS SQL Server, Oracle, MySQL, and Office Access. Consulting services available from Progent include software installation and configuration, database design and coding, management support, synchronization solutions, storage management, tuning, data migration, security and compliance, backup and recovery options, troubleshooting, and training.

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  • 64-bit Computing Consultancy
    After Hours 64-bit Processing Professionals

    Progent's Microsoft-certified engineers can help you design, document, implement, manage, and troubleshoot a system-wide migration to 64-bit server and desktop operating systems and business applications. Progent can help you test your 64-bit environment to make sure it supports all of the important 32-bit applications that you intend to keep as well as the latest 64-bit editions of software you plan to run.

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  • Cisco firewall IPS Network Consultant
    Cisco Firewall integration Online Help

    Progent's Cisco-premier CCIE network experts can assist you to manage your legacy PIX or ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, configure, tune, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services

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  • Expert Microsoft Certified Office 365 AD Connect Consultant Services
    Help and Support Exchange Online Archiving

    Microsoft allows you to create seamless hybrid networks that combine Office 365 Exchange Online and local Exchange deployments. This permits you to have specific Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help you with any facet of designing, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can provide occasional support to help you resolve challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is successfully completed on time and on budget.

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  • Stealth Penetration Testing Security Consultancy
    Cybersecurity Pen Testing Compliance Audit

    Stealth intrusion checking is a key component of any comprehensive network security plan. Progentís security professionals can run thorough intrusion checks without the awareness of your company's in-house IT staff. Unannounced penetration testing shows whether existing security defense systems such as intrusion detection warnings and event log analysis are correctly configured and consistently monitored.

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