UNIX, Linux, Solaris, and Apple Mac OS X Online Emergency Help for
Garland Small Office Information Networks
For small and midsize businesses in Garland or anywhere in Texas, Progent offers help for networks powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that include a mix of UNIX-family systems and Microsoft technology. Progent has provided online troubleshooting to businesses in every state in the United States. (Refer to Progent's client recommendations). In addition, Progent can furnish the expertise of Cisco CCIE-certified network specialists for challenging infrastructure problems, as well as the services of CISA and CISSP-certified security engineers to help with high-level security design and business continuity preparedness.
Progent's online support engineers offer excellent value due to the fact that they are equipped with the real-world background and the advanced tools to solve the majority of network issues rapidly. Efficient support lowers direct costs since solutions take up fewer chargeable consulting minutes. Online help also avoids the expense of sending a consultant to your location. Your company benefits even more in incidental expenses by reducing or avoiding network downtime and related losses due to business discontinuity, disgruntled clients, idle workers, and de-focused executives.
Progent's pricing policy for online help is structured to stretch your IT service dollar. Progent bills on a per-minute basis for telephone-based assistance, so you pay only for the services that you actually get. In contrast to many online support firms, Progent requires no startup surcharge or minimum fees. Progent's per-minute granularity and simple policy for pricing save you from situations where fast repairs somehow end up as big bills. Progent's skill at dealing with technical issues efficiently results in your company spending less cash.
Progent's Remote Technical Support Technologies
Over time, Progent has fine tuned a set of optimized tools and field-proven processes which allow the highest level of efficiency for remote help and repair for small and midsize company information systems. Progent offers secure Virtual Private Network support for VPN gateways from multiple popular sources including Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Protected VPN connectivity permits the engineers of Progent's remote service group to interface to your network remotely without violating corporate security.
Progent's advanced service reporting system maintains comprehensive documentation for all support that Progent's customers have received. Progent's staff engineers have access to the specifics of services provided to each Progent customer by every engineer. This history of problems and fixes is organized as an easily searchable internal database that enables Progent's online technical professionals to communicate their experiences company-wide to make sure that the quality of Progent's support improves over time. Progent's high-level certifications and close relationships with major vendors such as Cisco and Microsoft permit access to other extensive technical support databases and allow fast access to vendors' in-house product engineers with the result that Progent's remote service specialists are able to determine optimal resolutions promptly.
Start Receiving Online UNIX, Linux, Solaris, or Apple macOS and OS X Technical Help from Progent
To get started with Progent's phone support in Garland or anywhere in Texas or to find out more about Progent's phone support programs, contact Progent at
Remote Technical Services Offered Progent
Progent's online technical service professionals offer credentials in a comprehensive set of products and technologies. This broad range of IT skills allows Progent's engineers to resolve virtually any crisis that may occur in a small company information system. Credentials held by Progent support experts in UNIX-family platforms include Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials owned by Progent technical support experts include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
To provide assistance to customers with mixed-platform environments, Progent also provides the services of consultants with high-level Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager consultants, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) consultants.
Online support services available from Progent to small businesses in Garland and anywhere in the state of Texas include:
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UNIX/Linux, Sun Solaris, and macOS and OS X Expertise
Progent's UNIX/Linux, Solaris, and macOS and OS X remote support services address a wide spectrum of information technology including system infrastructure, messaging systems, system and operational security, UNIX/Linux and Windows coexistence, VMware technologies for server consolidation and easy administration, and transitioning from older systems to current Microsoft Windows or Linux solutions. Progent's team-oriented approach to resolving network problems enables fast escalation, if necessary, to engineers with task-relevant expertise to handle complex scenarios. This expedites solutions of urgent problems, reduces network downtime, and cuts service costs.Progent's UNIX and Linux support engineers can provide urgent phone-based assistance for troubleshooting anomalies affecting UNIX/Linux networks powered by popular variants of UNIX such as:
- Apple macOS and OS X
- Solaris
- IBM AIX
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO UNIX
- Silicon Graphics IRIX
- RedHat
- SUSE
- Debian-GNU
- Slackware
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Talk to a Cisco Certified Internetwork Expert for Complex Network Problem Solving
The Cisco CCIE certification is the top recognition for networking professionals, and certifies a person's networking skills at the expert level. Cisco CCIEs know how to resolve even the most complex challenges surrounding network design, installation, maintenance, protection, and repair. Cisco CCIEs work with the highest priority with Cisco's internal engineers in analyzing anomalies with Cisco IOS network management tools and coming up with workarounds or identifying software updates. CCIEs offer excellent value since their depth of experience permits them to fix the most intractable problems rapidly. In common instances, less qualified consultants can wrestle for many hours or even days with the same tasks that a Cisco CCIE can fix in minutes.
Few service firms make CCIEs available to assist small and mid-size businesses. Progent can provide quick phone contact with a Cisco-qualified CCIE so your company can get timely assistance for complex network infrastructure issues that are lowering business productivity but are outside the scope of your local computer service providers. Progent's CCIE engineers can communicate with your environment by means of sophisticated on-line support technology to perform fast, safe, and economical analysis and remediation.
Progent's CCIEs can provide expertise in the complete line of Cisco's popular selection of networking devices such as PIX 500 Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, Voice over IP (VoIP) phones and systems, Catalyst switches, as well as VPN products.
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Certified Windows Support
Progent's Microsoft-expert remote support professionals can deliver computer system troubleshooting and IT support for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your organization the expertise of consulting professionals who can assist your company with a wide range of platform support services such as
Windows Server 2012 R2 integration,
Windows Server 2008 installation,
Microsoft Exchange 2019 Server deployment,
Microsoft Exchange 2016 Server migration, Microsoft Exchange Server 2013 consulting,
Microsoft Exchange 2010 maintenance,
SharePoint 2016 migration consulting services,
SharePoint 2019 planning and configuration,
Skype for Business planning and deployment support, Microsoft Lync Server management and Microsoft Communications Server troubleshooting, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting, SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) system monitoring and reporting,
Project Server and Server Online training,
SBS Server support, and
Windows 2012 R2 Essentials cloud integration.
Progent also offers a wide range of remote desktop support such as Windows 7 migration help, moving to 64-bit desktop applications, integrating Microsoft Office 2010, and automating Business Desktop Deployment.
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CISM and CISSP Premier Network Security Engineers
Progent's accredited CISSP and ISSAP security engineers offer a range of security services to improve the immunity of your UNIX, Linux, Solaris, Apple Mac or Windows environment against attacks or help your business to recuperate rapidly following a serious breach. Security solutions available from Progent cover in depth network security analysis using tools such as GFI LANguard, EEYE Vulnerability Scanner, and software from Metasploit and Nikto; fast cleanup after malicious assaults; configuring firewalls; building safe techniques for off-site and mobile connectivity; guarding your email system against spam and DHA attacks; and initiating round-the-clock proactive monitoring.
- Hybrid Cloud Solutions
Progent can provide advanced online consulting support to help organizations of all sizes connect their networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help your it team to design and administer cost-effective environments that support Windows and Linux systems and apps in both cloud-only systems or in hybrid architectures that utilize on-premises resources as well as cloud services. To help you to incorporate public clouds with networks, Progent can provide a range of cloud migration support services such as Office 365 integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) integration expertise. Progent has over two decades of background providing advanced consulting services online, and Progent can help you complete your cloud integration projects quickly and within your budget.
Progent can provide the services of seasoned remote consulting experts for special projects that small companies often need. Billing charges for longer-term development or consulting projects are determined according to the level of expertise of the consultants involved. Progent's background in these special areas of information technology enables customers to execute critical projects within budget and on time. Progent's project-based remote engineering solutions include:
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Call Center Support
Progent's Call Center service offerings for small businesses with networks that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft platforms include comprehensive Call Center outsourcing, Virtual Helpdesk support services, and Call Center consulting. Progent's Standard Call Center services are intended for small organizations who lack the resources to assemble and manage an in-house Call Center but who want fast communication with a dependable Help Desk Call Center with proficient telephone assistance as well as the available expertise to escalate the most challenging trouble tickets to high-level engineers.Progent’s Help Desk Co-management services make it possible for your business to share the load for Help Desk services seamlessly between your IT staff and Progent's large roster of veteran desktop support technicians and matter experts (SMEs). Progent’s Help Desk sharing service is a collaborative support solution based on the leading professional services automation platform for managing service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Progent's Help Desk consulting expertise can assist you in creating an efficient new Call Center or enhancing your current organization, evaluating or customizing Help Desk Call Center application software to meet the particular demands of your corporation, or adding occasional online personnel to reinforce your internal Help Desk Call Center group to handle demanding situations like software transitions, mass updates, or rolling out new business software.
Progent's Help Desk Call Center staff of veteran network consultants gives your computer users in Garland or anywhere in the state of Texas immediate contact with an effective support group with substantial experience providing telephone-based consulting and remote repair service for computer environments that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's charter is to earn the Help Desk Call Center recognition as a significant driver of company productivity, and Progent's aim is to fix and not simply annotate technical problems.
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Applications Services: Training, Programming, and Problem Solving
Progent's Applications Experts staff can supply online professional engineering expertise and training in special business application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can provide consulting expertise, customization, and training for familiar Microsoft applications including Microsoft CRM, MS Office Project, MS Word, and Excel. To find out more on Progent's consulting, custom programming, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.Progent's Apple Mac experts can promote the artistic components of Macintosh environments by providing phone-based consulting services and education in graphics, audio, and video. Progent's support professionals offer expertise in a variety of Macintosh programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also assist you with specific projects such as scanning or digitizing audio or video or integrating an audio/video production facility.
Remote Network and Server Monitoring Services
Progent can provide companies in Garland, or anywhere in the state of Texas, remote network monitoring services powered by MS Operations Manager IT infrastructure monitoring and reporting, enhanced by Progent to suit your business so your IT support is proactive rather than reactive. By spotting emerging problems before they evolve into full-scale emergencies, remote monitoring can minimize inconvenient and costly network failures. Progent can also assist with network monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft Windows networks, or systems that support a mix of OS platforms.
To get in touch with Progent about emergency online expertise with UNIX/Linux, Solaris, or Apple macOS and OS X networks, visit Progent's Nationwide Phone-Based Help, call
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
| City | Address | Phone | Link |
| Addison | 5080 Spectrum Drive, #1000 Addison, TX 75001 |
469-317-9411 | Addison Network Support Services |
| Allen | 1333 W McDermott, Suite 150 Allen, TX 75013 |
469-342-0443 | Allen Network Support Services |
| Arlington | 500 E Front St, #160 Arlington, TX 76011 |
817-751-7716 | Arlington Network Support Services |
| Dallas | 3710 Rawlins St, Suite 1420 Dallas, TX 75219 |
214-446-3777 | Dallas Network Support Services |
| Fort Worth | 1617 Park Place Avenue Fort Worth, TX 76110 |
682-267-0022 | Fort Worth Network Support Services |
| Garland | 11325 Pegasus Street, Suite S-201 Dallas, TX 75238 |
469-649-1400 | Garland Network Support Services |
| Irving | 5000 Riverside Dr, Suite 100 Bldg 6 Irving, TX 75202 |
469-565-9652 | Irving Network Support Services |
| Plano | 5700 Granite Pkwy, Suite 200 Plano, TX 75024 |
469-929-2939 | Plano Network Support Services |
| Southlake | 550 Reserve Street, Suite 190 & 250 Southlake, TX 76092 |
817-756-6968 | Southlake Network Support Services |
An index of content::
WAP Outsourcing
Meraki Outdoor APs Network Consultant
Progent's Cisco-certified Wi-Fi technology consultants can help organizations to configure, manage, and troubleshoot Cisco wireless devices including Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Technical Support ISA 2004
ISA 2004 Professional
Progent's Microsoft-certified TMG 2010 and ISA Server 2006 experts can help you to plan, install, and support a configuration of Forefront TMG or ISA Server 2006 on your information system that provides the firewall security, performance and ease-of-use that your company requires.
Security Audit Specialists
Specialist Wireless Security
Progent offers expertise for security testing products such as LANguard from GFI for performing a variety of automatic system testing scans to uncover potential security gaps. Progent has broad knowledge of network auditing tools and can show you how to understand testing reports and respond effectively. Progent can help you build security into your company operations, install scanning applications, plan and deploy a protected system architecture, and recommend procedures to maximize the security of your IT system. Progent's security engineers are ready to show you how to set up a firewall, design secure remote access to email and business applications, and install virtual private network. Progent's accredited security engineers can also validate the protection of web applications and can provide extensive information security audits of enterprise-wide security to validate your organization's compliance with important industry security standards such as HIPAA, PCI, and ISO.
Office SharePoint Server 2010 Technical Consultant
Office SharePoint Server 2010 IT Consultants
Progent's Microsoft-authorized experts can show you how to evaluate the economic case for deploying SharePoint Server 2007, advise you on the most appropriate edition of SharePoint Server for your application, offer setup and integration services, assist you to install Microsoft SQL Server as a back-end database manager, improve your network integrity, integrate your standard and customized application programs to work with SharePoint Server 2007, develop a company-wide security strategy that includes portal technology, and provide troubleshooting and Help Desk support.
Firepower NGFW Firewalls Remote Troubleshooting
Cisco ASA Firepower Technical Consultant
The current ASA 5500-X Family of firewalls with Firepower Services offer substantially more bang for the buck than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network experts can help you to maintain your existing PIX or Cisco ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, configure, optimize, manage and troubleshoot firewall environments based around Cisco ASA firewalls with Firepower Services.
BDR and Business Continuity Solutions Network Consulting
Offsite Managed Data Backup/Recovery Services Consulting Services
ProSight Data Protection Services provide small and medium-sized organizations an affordable end-to-end solution for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates your backup activities and allows fast recovery of vital files, applications and virtual machines that have become lost or corrupted due to component breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or to both. Progent's disaster recovery specialists can deliver advanced support to set up ProSight Data Protection Services to to comply with regulatory standards such as HIPPA, FINRA, and PCI and, when needed, can assist you to restore your business-critical information.
virtual desktop delivery Specialist
24-7 Citrix virtual Windows desktops Specialist
Citrix offers a comprehensive family of platforms that deliver enterprise-class manageability, expandability, and performance for virtualizing servers and for server-based delivery of virtual Windows desktops and applications. For delivering virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can help your company to evaluate the strategic benefits of Citrix virtualization products and help you design, validate, deploy, optimize, and support Citrix solutions.
Integration Firm Amazon Marketplace Web Service development
Developer Firm Amazon Marketplace Web Service
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their reach, lower their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and speed up your return on investment.
Microsoft Operations Manager Support
Computer Consultants Microsoft System Center Operations Manager
Medium-size companies can enjoy all the advantages of System Center Operations Manager and have fast access to Progent’s Microsoft and Cisco Premier IT support professionals. With Progent's economically priced IT support packages, medium-size businesses can select a simple co-sourcing package based on Microsoft Operations Manager 2007 with network monitoring, automated warnings, comprehensive system analysis, Help Desk support, and online troubleshooting. For businesses with mission-critical applications who need non-stop networking, Progent offers a complete round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager to offer medium-size business networks enterprise-class reliability, security and productivity.
Remote Security Audit Consultant
Security Professional
Progent provides consulting for security testing utilities including Microsoft Baseline Security Analyzer for performing a variety of automatic system auditing scans to uncover potential security gaps. Progent has extensive knowledge of network analysis tools and can show you how to make sense of testing reports and respond effectively. Progent can help you build security into your business operations, install scanning tools, plan and deploy a secure network environment, and recommend policies to maximize the security of your network. Progent's security professionals are ready to assist you to set up a firewall, design secure remote connectivity to email and business applications, and install virtual private network. Progent's accredited security consultants can test the protection of web-based software and can conduct comprehensive security tests of company-wide security to validate your company's compliance with important industry security standards such as HIPAA, PCI, and ISO.
Expert Microsoft Certified SharePoint 2016 Migration IT Services
Remote SharePoint Server 2016 Migration IT Consultants
Progent's Microsoft-certified SharePoint consultants can provide economical remote and on-premises expertise, software development, and debugging support for businesses of any size who intend to migrate to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.
Windows Server 2008 Security Network Consultant
Windows Server 2008 Security Remote Consulting
Progent's certified professionals can help you to evaluate the benefits of Windows Server 2008 for your company, develop pilot programs and rollout strategies, install Windows Server 2008 with your network environment and applications, educate your IT personnel how to use new administration tools, and deliver continuing consulting and support via low-cost options such as Help Desk service and online technical support.
CRISC Certified Risk and Information Systems Control Systems Engineer Services
CRISC Certified Risk and Information Systems Control Manager Consultants
Progent can provide the guidance of a CRISC-certified risk management consultant to help you to design and deploy an enterprise risk management solution based on leading practices identified by CRISC and geared to align with your organization's risk tolerance, business objectives, and IT budget.
Microsoft Report Builder Programming Company
SQL Server Integration Services Reports
Progent offers online and onsite consulting to assist you with any phase of business intelligence (BI) reporting from troubleshooting or enhancing reports to designing and deploying a comprehensive business intelligence solution. Progent's BI consultants can assist your company to maintain your existing BI system, help you to upgrade databases and applications from an outdated reporting platform to a current solution, and provide as-needed remote mentoring to meet your individual needs. Progent’s management reporting and analytics professionals can provide expertise in the leading business intelligence reporting and visualization tools including Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, and Report Designer.
SMS 2003 Upgrade Support Outsourcing
SMS Server 2003 Migration On-site Technical Support
Progent’s Microsoft-certified consultants provide small and mid-size businesses enterprise-level consulting support for SMS Server and System Center Configuration Manager, Microsoft's solutions for update and deployment automation. Configuration Manager 2007 is the new name for the update management solution previously called SMS Server. System Center Configuration Manager 2007 offers a range of enhancements to Microsoft Systems Management Server 2003 including full automation, integrated Vista Windows Server 2008 awareness, NAP security support, and device driver management. Progent’s Microsoft certified consulting professionals can show you how to use SMS 2003 or Configuration Manager 2007 effectively for streamlined operating system and application deployment, security patch control, software tracking, and licensing reconciliation. Progent's consultants can also help you to migrate smoothly from Microsoft Systems Management Server to Configuration Manager.
24-Hour Lync Server 2013 Back End Server Services
Microsoft Lync Presence Specialist
Progent's Microsoft-certified consultants can assist you to assess the value of Microsoft Lync Server for your environment and can assist you to design and carry out an installation of Microsoft Lync Server that consolidates the control of IM and Presence and increases the productivity of your in-house employees, telecommuters, and smartphone users. Progent's consultant's can in addition help you to carry out a smooth migration to Microsoft Lync Server from Microsoft Office Communications Server or from Microsoft Live Communications Server, integrate Microsoft Lync Server 2010 with Exchange Server, SharePoint Server, and SQL Server, show you how you can run Lync Server 2010 to improve the team-computing functions of Microsoft Office applications, and offer online seminars and ongoing support for Lync Server 2010 and other Microsoft platforms.
VMware NSX Software Defined Data Center Services
VMware vCloud Director vCD Consultancy
VMware's NSX virtual network technology enables you to create complete logical networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high level of automation independent of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, plus non-intrusive site migration, failback and re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, updates and patches and can produce audit reports to confirm complete service restoration, validate SLAs and demonstrate DR compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly recover the entire logical network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist your organization to design, configure, test and administer a disaster recovery system powered by VMware SRM and VMware NSX.
Infor SyteLine CloudSuite Financial Analysis Consult
Specialist Infor SyteLine CloudSuite Database Administration
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that incorporates over 25 years of experience assisting manufacturing, distribution and service organizations to simplify complex supply chains and streamline critical business processes to bring products to market quickly and meet customer schedules consistently. Progent can provide the skills of an ERP consultant with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or onsite services that spans from occasional advice to end-to-end solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, application development, CPQ, web site integration, technical support, ETL, Office 365 integration, disaster recovery planning, and DBA services.
Telecommute Job Network Engineers
Computer Consulting Contractor
If you are an information technology consultant with technical support expertise, joining Progent and working for our customers will enhance your abilities via interaction with Progent's team of motivated, high-output consulting experts. Progent's commitment to providing network consulting and computer help to small companies will give you the opportunity to consult in depth with business leaders and add significantly to the growth of dynamic organizations. Also, Progent's virtual office environment provides the most advanced technology for off-site support and wireless connectivity to help you to come up with speedy solutions when you troubleshoot mission-critical issues.
Microsoft Expert Customer Relationship Management Consulting Services
Customer Relationship Management Specialist
Microsoft CRM helps small companies build profitable client interactions. Built-in Sales and Customer Service components enable in-house staff to share information to help improve sales success and offer steady, effective customer service. Progent can configure the optimal server and communications environment, including local and offsite wireless connectivity, to support MS CRM, and Progent's Experts Team can supply your small business with a certified MSCRM professional who can help you integrate Microsoft CRM with your marketing or customer service data.
Windows Server 2008 Failover Clustering Troubleshooting
IT Consulting Microsoft Windows Server 2008 Cluster
The clustering feature set incorporated into the Datacenter and Enterprise versions of MS Windows Server 2008 has been radically re-engineered to streamline the deployment, setup, and management of clusters that offer greater levels of network dependability, security, efficiency, and versatility. New or enhanced features include automated cluster Validation, easier setup and deployment, improved cluster management, redesigned cluster infrastructure for maximum uptime, hardened security and quorum structure, elimination of failure points, greater disk and RAM capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can help you assess the advantages of Windows clustering, design and implement a deployment, train your IT personnel to manage your cluster environment, provide ongoing consulting and support services, and create and test a workplace recovery procedure.
Azure hybrid cloud integration Consultants
Azure Stack integration Consultant Services
Progent can assist companies of all sizes to move any part of their computing infrastructure to Microsoft Azure. This can streamline network administration and lower equipment investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to understand the benefits and restrictions of various cloud networking models supported by Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises apps and network infrastructure and ensure you avoid the typical errors small companies make when migrating to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Android handhelds.
MS Access Design Firms
FRx Online Support Services
Progent’s expert software programmers, database architects, and project management consultants can help large businesses to complete development programs for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to veteran program managers for high-level planning and program co-ordination or Progent can assist customers plug expertise gaps by providing relational database designers and programmers experienced in developing RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist businesses to integrate SharePoint with other data sources like SQL Server and Excel to build data-intensive intranets and web portals. Progent also offers expertise with multiple web development technologies and can assist businesses to build, expand, repair, or port web applications to utilize the most current web technology.
24/7 Support Desk Services On-site Technical Support
Consultant Call Center Outsourcing Services
Progent’s Co-managed Help Desk service allows your IT organization to split the load for Help Desk services seamlessly between your IT team and Progent's large roster of veteran technical support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative service desk solution built around the top shared PSA platform for managing service requests, ticketing, ownership, status tracking, and metrics.
Network Consultants Cisco ASA 5500 Firewall Upgrade
Computer Consultant Cisco GTP/GPRS
Progent's Cisco CCIE-certified networking consultants can help your organization to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to set up, manage, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
IP Communications Remote Troubleshooting
Voice Over IP Phones Online Support
Progent's Cisco certified network infrastructure experts can provide high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Microsoft Online Support Windows Server Hyper-V 2016 Management
Microsoft Certified Partner Windows Server Hyper-V 2016 Shielded VMs IT Consultants
Hyper-V 2016 utilizes key technologies initially developed for and proven on Azure, one of the world's biggest public clouds. This pedigree dramatically improves the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing security, uptime, expandability, manageability, dependability and recoverability. Progent’s Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your business, set up pilot environments to confirm the ability of Hyper-V 2016 to run your vital applications, design an efficient network topology for a cloud-based or hybrid deployment, create and execute a smooth upgrade strategy, train your IT management and support staff, and deliver ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 solution delivers the highest possible business value.
Integration Project Server 2013
MS Project Server Design
Progent's Microsoft consultants can provide in-depth expertise in deploying, managing and troubleshooting any edition of Project, Project Server, and Microsoft Project Online and can provide a broad range of affordable online consulting services following proven best practices to assist organizations of all sizes to get all the advantages of this powerful project management solution. Services offered by Progent include system design, software configuration and upgrades, strategies for safe collaboration among local and remote or mobile users, network infrastructure optimization, and specialized online training classes.
Juniper Junos Computer Security Specialist
Juniper Junos CLI Security Companies
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Urgent Comcast Business Class Cable Internet Consultant
ISP Selection Consult
Progent offers access to the affordable services of online Internet connectivity consultants to assist your company to assess or update your ISP services so your Internet connectivity solution aligns with your business requirements. Support services provided by Progent include evaluation of your existing bandwidth use, carrier and plan comparison and selection, network provisioning, and overseeing a seamless move to a different carrier and/or service arrangement. Network provisioning can include optimizing current routers and switches and configuring additional ones, implementing firewalls, and upgrading fault-tolerant BGP configurations.
SQL Server 2012 xVelocity Engineer
Power View Onsite Technical Support
Progent can provide the support of certified consultants and experienced software programmers, DBAs, project managers, Cisco-certified network engineers, disaster recovery/business continuity specialists, and data security professionals to assist your business to evaluate the potential benefits of Microsoft SQL Server 2012 for your organization, set up test systems at your site or at Progent's lab, design and carry out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS platforms, and configure a cost-effective and secure IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
Exchange 2000 Upgrade
Exchange Server 2000 Upgrade Online Troubleshooting
Years of background with Microsoft's Exchange products makes Progent one of the most knowledgeable IT support firms in California for integrating email solutions based on Microsoft Exchange Server 2000. Progent is expert in helping small organizations derive all the benefits of Microsoft Exchange Server under common situations such as upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-provided or POP3 mail system, and outsourcing your Exchange Server management.
Lync Server 2013 Mobility Services Consultant Services
Lync Server 2013 and Exchange UM Server Consultant Services
Progent's consultants can help your company to evaluate the benefits of Microsoft Lync Server 2010 for your business and can assist you to plan and execute an installation of Lync Server 2010 that consolidates the management of Instant Messaging and Presence and improves the output of your office staff, telecommuters, and mobile workforce. Progent can in addition help you to perform an efficient migration to Microsoft Lync Server from Microsoft Office Communications Server or from Microsoft Live Communications Server, integrate Microsoft Lync Server with Exchange Server, Microsoft SharePoint, and Microsoft SQL Server, show you how to run Microsoft Lync Server to improve the collaborative functions of MS Office applications, and provide training and continuing technical support for Microsoft Lync and other Microsoft technologies.
CISA Certified Auditor Network Consultants
Security Audit Services CISA Certified Auditor
The Certified Information Systems Auditor credential is an important achievement that represents mastery in information system security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that candidates pass a comprehensive examination given by the ISACA international professional association. Progent offers the expertise of a CISA-Certified Cybersecurity audit professional able to help businesses in the areas of information systems audit process, information technology governance, network assets and infrastructure lifecycle, IT service delivery, safeguarding of data assets, and disaster recovery planning.
Support Services SBS 2003
Microsoft SBS 2008 Support and Setup
Microsoft Small Business Server is a low-cost suite of essential servers that offers the basis for a feature-rich but easy-to-manage IT network. The inter-connectivity requirements of the Microsoft .NET functions bundled with Microsoft Small Business Server calls for a network consultant with real-world expertise and extensive knowledge in planning and implementing cohesive end-to-end information technology systems. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies built into SBS 2011 and Microsoft SBS 2008. This experience assures you success in installing, managing, and servicing IT solutions based on the Microsoft SBS line of servers and programs.
Amazon EC2 security Development Company
Amazon Glacier integration Coder
Progent offers affordable remote support to help companies to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance.
SharePoint 2016 MinRole Troubleshooting
24/7 SharePoint 2016 Federated Search Specialists
Progent's Microsoft-certified consultants offer affordable online and onsite expertise, software development, and troubleshooting services for organizations of all sizes who want to migrate to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.
PIX Firewall Setup and Support
Cisco Security Specialist
Cisco's PIX Series firewalls have reached end of life and Cisco may no longer support these legacy devices. Progent still provides consulting support for Cisco's PIX Series firewalls to help you with maintenance and management and Progent can in addition help you determine if you should move up to more current firewall technology from Cisco. Progent's Cisco-certified experts can help your company plan and carry out a smooth upgrade to Cisco ASA 5500-X firewalls based on leading practices.
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