Expanding your telecommuter workforce can have a significant impact on network infrastructure, security, and corporate processes. Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, administer, optimize, and debug IT networks that incorporate a remote workforce. Progent can help your Garland organization to pick the right tools and follow leading practices in creating and maintaining a safe virtual solution for telecommuters that facilitates teamwork and delivers maximum business value. Progent offers support services ranging from as-needed guidance for helping you over occasional IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can help Garland, Texas companies to with any aspect of building a high-functioning telecommuting environment by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk services, data security, backup/restore solutions, and centralized management.

Microsoft Collaboration Platforms for an At-Home Workforce
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office and Microsoft 365 suites, offering a powerful ecosystem of applications that deliver a cohesive user experience for sharing data and ideas across multiple sites and on a broad range of endpoint computers. Progent has provided online consulting support for SharePoint and Exchange Server since their initial publication and can help your company to tune these flagship collaboration platforms to optimize the productivity of your remote workers.

SharePoint Server Deployment Consultants for At-Home WorkersSharePoint uses web entities to enable collaboration and knowledge sharing by providing policy-based access to content, business processes, and utilities for looking through company-wide business data. SharePoint permits you to build protected web portals that permits at-home workers to see and update aggregated corporate intelligence by means of Intranets (Wikis), Blogs, social networking web sites, and Web Parts. For details about Progent's SharePoint consulting services, see SharePoint configuration and development consulting.

Exchange Configuration Experts for Remote WorkersExchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange expertise, see planning and configuration consulting for Microsoft Exchange Server.

Onedrive Integration Experts for Remote WorkersOneDrive is Microsoftís shared cloud-based storage service, similar to GoogleDrive. Remote users can store files to the OneDrive service, and co-workers can access them safely through a web browser. Included with Office 365, OneDrive enables remote employees to jointly author documents. Revisions made offline are synced when you reconnect to the Internet. For details about Progent's expertise for Microsoft OneDrive, visit Onedrive configuration experts.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive telecommuter solution for your Garland, Texas organization, call 1-800-993-9400 or go to Contact Progent.



An index of content::

  • 24 Hour Technical Support Services Service Reporting Tracking Service Costs Support and Setup
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    Progent can provide small and medium-size companies overflow or fully outsourced Help Desk support for a remote workforce.

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    Progent offers access to a veteran specialist with extensive experience configuring, maintaining, and enhancing telepresence systems from leading vendors such as Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal network management group, your Internet Service Provider, and your telepresence technology vendor to assist your company maximize the strategic value of your telepresence ecosystem.

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    For advanced project management assistance, Progent offers the services of veteran information technology experts with decades of background in IT management, program development, and business process design for organizations from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers offer project management skills to help enterprise customers adhere to leading practices to ensure that major projects are completed on time and within budget.

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    Progent's Solaris platform support experts offer small companies and developers help with administering and maintaining Sun Solaris systems that operate with Microsoft-based technology. Progent can give your organization access to Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad array of expertise offers you a convenient one-stop consulting firm to show you how to build and manage a secure and reliable cross-platform connectivity and communications solution that allows Sun Solaris and Microsoft interoperability by integrating MS Windows with major variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

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    Progent's Microsoft-certified consultants have over 10 years of experience planning, implementing, optimizing and repairing System Center Operations Manager environments and can provide organizations of any size expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that delivers the performance and availability needed to monitor your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network fabric and Microsoft and 3rd-party applications and services. Also, Progent can provide fast remote or on-premises technical support to assist you to remediate serious problems detected by System Center 2012 Operations Manager.

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    Progent's Microsoft-certified consultants can assist businesses of any size to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and library resources; plan, implement, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help your business to move from a legacy version of SCVMM or from another virtualization management platform, and Progent can help you to optimize and troubleshoot your existing SCVMM 2012 ecosystem to make sure you realize the highest possible return on investment.

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    Progent's CISM-certified security staff can show you how to safeguard your Mac environment through professional support offerings such as running security tests, clean up after virus and worm penetrations, setting up firewalls, implementing secure remote and mobile access, installing automated software for defense against viruses, spam, and directory harvest attacks, and creating a comprehensive security plan appropriate for the particular goals of your business information system.

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    Progent's team of application experts can provide advanced support, custom development, integration help, and webinar training for leading business applications that address vital areas including ERP, financials, business analytics, web commerce application design, and the MS Office family of business productivity software. As a Microsoft Partner with decades of background delivering advanced consulting support remotely, Progent can assist clients anywhere in the United States to avoid the lost productivity and fees related to travel and on-premises visits without compromising the effectiveness of consulting services.

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    Microsoft SQL Server 2005 delivers powerful, standardized tools to computer professionals as well as to network users, reducing the complexity of designing, integrating, administering, and using enterprise information and database applications in environments ranging from mobile devices to enterprise data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on expertise and wide knowledge in designing and deploying data-driven, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.

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    Progentís Disaster Recovery/Business Continuity specialists have extensive backgrounds assisting small and mid-size businesses to reduce network downtime by offering affordable remote consulting support for disaster recovery/business continuity planning, high-availability network architecture, backup/restore solutions, and non-disruptive maintenance. Progentís business continuity experts can help you to plan and test a sensible business continuity plan that aligns with your business goals and IT budget. Progentís disaster recovery engineers can assist you to design, deploy, and maintain fault-tolerant technologies such as redundant Internet connectivity, virtualized servers, fail-over clustering, network load balancing, transparent online backup, and geographically dispersed hot backup centers.

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    System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and maximum availability for key workloads by providing unified, mixed-platform monitoring of physical and virtual infrastructure installed throughout on-premises systems and cloud environments. Progent's SCOM consulting group can provide world-class remote and onsite support to assist organizations of any size to design, integrate, tune, update and troubleshoot SCOM 2016 deployments. Progent can help your company to move to Operations Manager 2016 from older releases of Operations Manager or from other monitoring products, or combine multiple monitoring systems into a unified IT management solution. Progent can also show you how to extend your SCOM 2016 scope to incorporate infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long backgrounds developing ISA Server-based security installations for IT networks with many offices, mobile workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts are available to assist your company in planning and deploying an installation of ISA Server 2000 or ISA 2004 Server that supports your network protection needs without overly restricting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    Citrix offers a powerful family of platforms that deliver enterprise-grade manageability, scalability, and responsiveness for server virtualization and for centralized distribution of virtual Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can assist your company to evaluate the strategic benefits of Citrix virtualization products and show you how to design, test, implement, optimize, and support Citrix virtualization platforms.

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    Progent's consultants can provide Apple macOS and OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Entourage and Exchange Server help, security services, and custom education. Progent can assist businesses to migrate to macOS from Mac OS X or earlier versions of Apple OS X and Progent can offer expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with iPhone integration and iPad management, or moving to iCloud. For computer environments based solely on Mac OS X or for systems with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of planning, configuring and supporting a network infrastructure that is reliable, safe, efficient and able to achieve your company's objectives.

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    Progent's Microsoft-certified consultants can provide remote or in-person expertise to help businesses of any size to design, deploy, manage, and repair a backup solution based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from older versions of Data Protection Manager or from a different backup system, and Progent can optimize your Data Protection Manager implementation for on premises, cloud, or hybrid datacenters. Progent can provide as-needed support for resolving especially stubborn issues, or full project management support. Progent's consultants can also assist you to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.

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  • Engineer Exchange 2003 to Exchange 2010 Upgrade
    Consultants Exchange 2010 Upgrade

    Progent's Microsoft-certified engineers can deliver low-cost online and onsite help to implement your migration to Microsoft Exchange Server 2010, produce thorough documentation of your new messaging system, train your IT staff and end users to get them up to speed rapidly on Exchange Server 2010, and provide ongoing administrative services and engineering support. Progent can also assist you to migrate from Exchange 2010 to Exchange Server 2013 or Exchange 2016.

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    Progent's Cisco-certified wireless integration experts can assist you to configure, administer, and troubleshoot Cisco wireless products including Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.

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  • Microsoft Denali IT Services
    Expert Microsoft Certified PowerPivot for SharePoint Support and Help

    Progent offers the expertise of certified consultants and experienced database application programmers, database administrators, project managers, network infrastructure engineers, disaster recovery/business continuity specialists, and data security consultants to assist you to assess the potential advantages of SQL Server 2012 for your organization, install test environments at your datacenter or at Progent's lab, design and execute out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and configure an efficient and safe network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.

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  • Dynamics GP Web Services Professionals
    Dynamics GP eConnect Consultancy

    Progent's background providing Microsoft .NET services and SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer tools enable Progent to design custom mission-critical applications and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to create reports that allow you to track your business more thoroughly, turning raw information into useful insights into your business.


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