Garland At Home Workforce Configuration Consultants
Solution Planning, Configuration, Management and Help Desk Consulting Experts
Enlarging your at-home workforce may have a major effect on network infrastructure, security, and corporate culture. Progent has two decades of background assisting SMBs to design, deploy, administer, optimize, and debug IT networks that incorporate work-from-home employees. Progent can help your Garland organization to pick the right tools and adhere to leading practices in building and maintaining a safe virtual solution for teleworkers that facilitates teamwork and returns maximum value. Progent offers support services that go from as-needed expertise for helping you over occasional IT roadblocks to full project management to help you successfully complete business-critical initiatives.
Progent can help Garland, Texas businesses to with any facet of creating a high-performing work-at-home environment by providing infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, cybersecurity, backup/restore solutions, and streamlined management.
Network Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure required for a remote work environment can be particularly complex if you have to accommodate a combination of worker-owned hardware like desktop computers and notebooks, Internet routers, and Wi-Fi appliances from various manufacturers and with a mix of operating systems and firmware releases. Progent's experience delivering remote support for both outdated and current technologies in remote office solutions allows you to make cost-effective use of your existing infrastructure and provides you with ready access to expertise for making necessary upgrades. Support services available from Progent to assist your company to create a high-functioning telecommuting ecosystem include:
- Virtual Private Network (VPN) technology makes it possible to create a secure tunnel for authorized at-home workers to access IT resources located at your corporate datacenter or in the cloud. Progent can assist you to configure and maintain VPN access between your teleworkers and your various network resources by providing remote VPN configuration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA experts can help your telecommuters to set up Cisco's AnyConnect client software for secure VPN connections for a wide selection of devices such as Windows, macOS, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms enable a teleworker to view and use a data center computer's desktop. This technology provides IT managers significant control over the digital environment of telecommuters and ensures remote users a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect home computer networks to the Internet and typically support VPN connections, local Wi-Fi networks, and firewalls. Progent can provide top-tier online support for setting up routers from a range of vendors. See router integration services from Cisco-certified consultants.
- Home Wireless networks, typically shared by the whole family and visitors, are commonly utilized by telecommuters to connect to their router for work. This can create throughput as well as cybersecurity problems. Progent can help you to resolve these issues by delivering services that include Aironet integration expertise, Cisco Meraki wireless installation consulting, and Ubiquiti Unifi wireless AP setup assistance.
- Internet access methods affect the speed and availability of connections between telecommuters and the corporate data center. Vital applications might require redundant Internet access in case the primary connection breaks. Progent offers expertise for picking service providers, choosing sensible service packages, and setting up fault-tolerant Internet connections. See Internet access integration services.
IP Voice Integration for Teleworkers
Extending the corporate phone environment to include remote users is vital to maintaining an effective work-at-home solution. A broad range of cloud-based IP voice platforms are popular with SMBs to server teleworkers. Many enterprises rely on Cisco's current or older products for VoIP management. Progent can help organizations of all sizes to plan or maintain a telecommuter VoIP service that delivers the flexibility, transparency and protection required for remote users. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to help businesses optimize their existing Cisco IP voice systems to handle a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends advanced telephony features to devices like VoIP phones, media processing products, Voice over IP gateways, and mixed media apps deployed across the network. CUCM manages additional mixed media services like messaging, video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified Communications Manager consulting services.
- CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can assist you to maintain your existing CallManager environment or upgrade efficiently to Cisco's current IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other older VoIP platforms, visit CallManager expertise.
- Cisco IP Gateways enable integration with PSTN networks and with clients operating beyond the corporate perimeter like telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network infrastructure to work with these solutions and deliver on-demand configuration and troubleshooting services.
Video Conferencing for Teleworkers
A broad selection of voice/video conferencing platforms from major technology companies enable online discussions, video conferencing, chat sessions, and content sharing for both local users and teleworkers. Many organizations utilize multiple conferencing products to accommodate their various partners and clients. Progent's communications experts can assist your organization to maintain your existing conferencing ecosystem and optimize the productivity of your remote employees.
- Skype for Business is Microsoft's popular communications platform that supports real-time presence, IM, audio and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can assist you to set up and manage Skype for Business client software to accommodate your remote employees. To learn more about Progent's consulting expertise for Skype for Business, refer to Skype for Business integration services.
- FaceTime is Apple's group video phone app for iOS and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Later versions of FaceTime allow up to 32 concurrent users for video calls. For details about Progent's support expertise for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most computing devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for future reference. For details about Progent's support expertise for Cisco Webex as well as for other video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and content with features that include IP voice and video conferencing, threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Teams as well as for additional Office 365 apps, refer to Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these products and assist your business to optimize your network architecture to run them.
Microsoft Integrated Collaboration Platforms for Remote Workers
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office and Microsoft 365 suites, offering a rich environment of productivity apps that create a consistent user experience for sharing information across a corporate network and on a broad selection of endpoint devices. Progent has provided online consulting support for Microsoft SharePoint and Exchange Server since their first releases and can help businesses to tune these flagship collaboration platforms to maximize the productivity of your remote workers.
SharePoint utilizes web entities to allow collaboration and information delivery by providing policy-based delivery of content, business processes, and tools for looking through enterprise-wide business data. SharePoint enables you to create secure web portals that enables remote workers to see and update aggregated business intelligence by means of Intranets (Wikis), Blogs, social sites, and Web Parts. To learn about Progent's SharePoint consulting expertise, refer to SharePoint configuration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting expertise, visit integration consulting for Exchange.
OneDrive is Microsoft’s shared cloud file hosting and synchronization service, comparable to GoogleDrive. Remote users can store files to the OneDrive service, and co-workers anywhere can retrieve them securely through a web browser. Provided with Microsoft 365, OneDrive allows home workers to jointly author files. Revisions made offline are automatically synced when you reconnect to the Internet. For details about Progent's consulting expertise for Microsoft OneDrive, visit Onedrive integration consulting.
Cloud Integration for Remote Workers
Progent can provide affordable online assistance for helping businesses to build, manage and repair cohesive network models that combine internal data centers, teleworkers, branch offices, and public cloud services. Progent offers expertise for all modes of cloud service delivery such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help remote workers resolve issues with public cloud access, identity, and security.
Microsoft Azure is a leading platform for public cloud services that enables you to use IT infrastructure, virtual servers, and critical apps running on Microsoft's extensive cloud. Azure offers more than one hundred services services including hosting for Windows and Linux-based VMs, scalable cloud storage, email and messaging, app development with Visual Studio, and backup/restore. Progent can assist your organization to set up virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity management with Azure AD, and plan data backup and restore solutions with Azure Backup. Progent can also help you create secure connections to Azure services for at-home workers by setting up and troubleshooting firewalls and VPN IPsec tunnels. For details about Progent's consulting services for Microsoft Azure, visit Azure consulting services.
Office 365, now called Microsoft 365, is Microsoft's popular family of client productivity software and cloud services available on a subscription basis. Office applications and cloud services are marketed in a variety of bundles intended for customers ranging from students and small offices to large corporations. Progent can provide fast and affordable remote access to experts knowledgeable about Microsoft 365-compatible endpoints based on Windows, Mac, iOS, and Google Android operating systems. Progent can help you to assess the various subscription plans available for Microsoft 365 and configure 365 applications for your remote workers to achieve top business value. To find out about Progent's consulting services for Microsoft Office 365, go to Microsoft Office 365 integration services.
Microsoft 365 Exchange Online is one of the most widely used cloud-based applications in the Microsoft 365 product product suite. Office 365 Exchange Online provides the benefits of reduced spending for data center infrastructure, simplified management, on-demand scaling, high availability, and other benefits associated with cloud computing. Microsoft has engineered Office 365 Exchange Online to run smoothly with local Exchange environments, allowing customers to create hybrid cloud/onsite information systems. Progent's Exchange experts can provide occasional assistance to get you through tough IT roadblocks and can also provide end-to-end project management services to ensure your telecommuters have easy and safe access to your Office 365 Exchange Online environment. To find out Progent's consulting expertise for Exchange Online, go to Microsoft 365 Exchange Online configuration and support consulting.
Amazon AWS is a pioneer in the public cloud arena and is the industry's leading source of cloud-based services. Progent offers quick and affordable online contact with cloud integration consultants who can help your business to design, implement, maintain, and debug hybrid IT networks that integrate Amazon AWS cloud services with on-premises data centers and with other popular cloud platforms like Azure. Progent also can provide access to Cisco-certified CCIE networking consultants to assist you to build a high-uptime network architecture to make sure your employees have a productive computing environment regardless of whether they are working from your headquarters, a remote branch, from home, or on the move. To find out about Progent's consulting services for Amazon AWS, go to Amazon AWS consulting expertise.
Google Cloud is a leading collection of cloud computing services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can assist your business to expand your existing IT assets with the Google Cloud, and Progent's DBA experts can help you make your critical apps cloud friendly so your at-home workers can take full advantage of Google Cloud Platform services. Progent can help your business to set up VMs on GCP Compute Engine, design an efficient storage solution with Google Cloud Storage, and simplify identity management for remote workers with GCP Cloud Identity services. Progent's experts can also assist you to use GCP's management technology to control and monitor your GCP ecosystem. For information, visit Google Cloud Platform (GCP) integration support.
Help Desk Support for Telecommuters
A sudden, company-wide changeover to a from-home business model, which could be driven by an epidemic or as a component of a disaster recovery preparedness plan, can overstretch even the most efficient internal Call Center. Progent's Help Desk services allow organizations of any size to outsource or expand their Call Desk by using Progent's online Technical Response Center team.
- Progent's Standard Help Desk Call Center services utilize Progent's nationwide team of online technical support specialists along with enterprise-class trouble ticketing and follow-up software to provide an economical, state-of-the-art Call Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all facets of remote Level 1 PC technical support from help requests to trouble ticket creation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal enables at-home employees to monitor or revise the status of their current tickets, add details, and upload screen captures and attachments. Technical support services are provided at a substantial price reduction off Progent's normal Level 1 technical support charges, and Progent makes available the option of rapid escalation to Level 2 and Level 3 IT specialists to deal with complex problems. For details, see Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Support Desk Supplemental Service allows you to expand your existing Help Desk Call Center team by splitting responsibilities for Help Desk services seamlessly between your regular support personnel and Progent's nationwide team of desktop support engineers and subject matter specialists. Progent's shared Support Desk service is based on a collaborative support solution utilizing the leading PSA platform for handling help requests and ticketing, establishing responsibility, tracking progress, and producing reports. To learn how Progent's Call Desk Supplementation Services can enable your company to deliver world-class desktop support to your at-home employees, go to Progent's Call Center supplementation Services.
Cybersecurity for At-Home Workers
Teleworkers often use their own computers and work in an unsecured environment. This worsens their exposure to cyber threats and demands careful use of security appliances, remote endpoint monitoring, and the creation of security policies in compliance with best practices. Progent's veteran team of certified cybersecurity experts can assist your company to design, deploy and administer a compliant security environment that guards sensitive data in networks that incorporate at-home workers.
- Firewalls allow you to create a network that can be securely utilized by on-premises users and by an at-home workforce, mobile employees, suppliers, customers, and other stakeholders. Modern firewall devices permit you to assign and control appropriate access rights to various classes of users and to expand your network and adjust your security as your business evolves and as network attacks become increasingly sophisticated. Progent works with both new and older security appliances from all leading manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. For details about Progent's firewall integration services, visit firewall configuration and support expertise.
- Online Endpoint Security Monitoring makes it easy to watch over the various computers utilized by telecommuters and either reject or identify and respond to the latest cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight software agent is installed on each secured endpoint, monitoring all activity and using state-of-the-art machine learning to identify zero-day attacks before they can spread. When an attack is spotted, ProSight Active Security Monitoring instantly isolates the infected endpoint device from the corporate network to contain the threat. Because the ProSight Active Security Monitoring agent is autonomous, endpoint devices remain secure even if they are offline. To find out more about ProSight ASM, refer to remote endpoint monitoring for at-home workers.
- Security Audits can assess the vulnerability of your network to all types of outside and internal security attacks for a network that includes at-home workers. Progent can run online, automated security analysis software for quickly and economically uncovering a broad range of security weaknesses that can be found over the Internet. Progent's endpoint security audit consulting services, which can be managed by security professionals with advanced credentials such as CISM, ISSAP, and GIAC, can help your company to evaluate your operations and governance policies and assess your WAN infrastructure to allow you to implement top-level security for your an at-home workforce.
Data Protection Solutions for Remote Workers
Data Protection covers saving and restoring critical data so as to avoid data loss and minimize restoration time and effort in case of storage system failures resulting from equipment breakdowns, software glitches, human mistakes, cyber attack, or other causes. Dependable data protection strategies can be especially challenging to architect and maintain in hybrid networks that incorporate private data centers, cloud resources, and at-home workers.
- Backup/Recovery solutions for teleworkers must address diverse kinds of personally owned endpoints. Progent can provide fast remote access to experts knowledgeable about a broad range of platforms for backing up Microsoft Windows, Apple and Linux/UNIX powered servers and desktops as well as laptops, tablets and smartphones. Leading backup/recovery solutions supported by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To back up data spread across a wide area network, Progent can provide ProSight Data Protection Services, a managed backup/recovery service that utilizes cloud storage and includes granular restore and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies typically anticipate circumstances that require a quick switch to telecommuting. Progent's senior disaster recovery preparedness consultants and business continuity planning specialists can assist your company to produce, document and test a DR/BC strategy that includes the process of switching to telecommuting.
Unified Management for an At-Home Workforce
Microsoft has renamed and reshuffled its endpoint management products under the title Endpoint Manager, which encompasses Intune for cloud management of remote endpoints and Configuration Manager for managing on-premises computers. Endpoint Manager features a unified environment for safeguarding critical data by controlling local, mobile, and at-home endpoints.
Intune
Intune is a component of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud-based service for managing and protecting off-premises devices and applications. Remote endpoint computers can be personally owned or business owned. Network administrators managing the endpoint devices of teleworkers can use Intune to deploy and authenticate apps on devices, push updates and certificates, set up policies for accessing data and networks, set passwords, establish VPN tunnels, control how teleworkers share data, establish threat protection, verify compliance, and erase corporate information from missing, stolen or decommissioned devices. Microsoft Intune can be used with iOS, Google Android, Windows, and macOS computers. To learn about Microsoft Intune and to find out how Progent can assist your company to use this platform to administer the devices of your at-home workforce, see Intune remote device management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management (MDM) platform that allows network administrators to keep offsite endpoint devices up to date and protected. Workspace ONE uses VMware AirWatch for unified endpoint management plus VMware's Horizon virtual application delivery platform for identity control, app management, and setup management of endpoint computers. Workspace ONE operates with devices powered by Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-site product via a perpetual license. Key capabilities of Workspace ONE include rapid remote deployment of out-of-the-box notebooks, quick onboarding of new users, policy setting and enforcement for all categories of devices, unifies reporting and analytics, an email encryption gateway, and tight integration with Microsoft applications and cloud-based products. For information about Progent's support services for VMware Workspace ONE, refer to VMware Workspace ONE remote device management consultants.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining an efficient work-from-home environment for your Garland, Texas company, phone
An index of content::
Nexus Switch FabricPath Online Consulting
Remote Support Services Nexus Switch
Cisco Nexus switches are engineered to provide the performance, scale, dependability, cloud readiness, capacity, security and manageability needed to function as the heart of a world-class data center. Progent's CCIE-certified Nexus switch consultants can provide online and onsite support services to assist your business to design an efficient switch topology, build test systems to confirm your switching solution, install and configure Nexus switches, create and implement effective policies, run security and compliance tests, set up proactive monitoring, consolidate network resources by means of virtualization technologies, troubleshoot switching and routing issues, maximize performance, plan for expected growth, and take advantage of the advanced zero-downtime features incorporated into Cisco's Nexus family of switches. Progent can also assist you to migrate non-disruptively from outdated Nexus models or Cisco Catalyst switches to current Nexus platforms.
Consultancy External Security Scan
24 Hour Internal Network Security Scan Consultancy
Progent has put together two ultra-affordable service bundles designed to enable small businesses to receive an impartial security evaluation from a certified security engineer. With Progent's External Security Inventory Scan, a security expert runs a comprehensive test of your network from beyond your firewall to uncover potential risks in the security posture you present to the public. With Progent's Internal Network Security Inventory Scan, a certified security professional runs a system scan from a secure machine within your company firewall to uncover your exposure to internal attacks. Both security inventory packages are configured and executed from a protected external location.
24x7 SCCM 2016 Mobile Device Management Online Troubleshooting
SCCM 2016 Asset Inventory Setup and Support
System Center Configuration Manager 2016 automates application and device deployment at scale, simplifies security and compliance settings control, keeps track of network assets, protects against corporate data leakage, provides health reporting, allows secure self service, and delivers a common point of control for administering mixed-OS networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration specialists can help your organization with any aspect of planning, implementing, operating and repairing a SCCM 2016 solution for local, cloud, or hybrid networks.
Microsoft Office System Migration Help
Installation Microsoft
To provide cost-effective network services for small companies, Progent offers full-service computer outsourcing packages that offer small companies quick access to network help without requiring you to hire, educate, and maintain a large in-house IT staff. Progent’s IT outsourcing packages offer you an affordable alternative for creating a protected and reliable system for your favorite Windows business productivity applications including Office XP and Microsoft Office 2003.
Technical Consultant Microsoft Exchange 2003
Microsoft Exchange Upgrade Configuration
Progent's Microsoft-certified engineers provide computer support and IT consulting services for Exchange 2003 Server, Windows Server 2003, and for the entire line of Microsoft server platforms. Progent's migration, integration, administration, and support services for Microsoft Exchange Server 2003 include system design, deployment, documentation, onsite and remote technical support, Help Desk Call Center support, certified security consulting, and full-service network management outsourcing.
Private Clouds for Small Businesses Consulting
Consultant Private Cloud Hosting Services
Progent's Private Cloud Hosting service provides complete hosting of a small or mid-size company's production servers in an environment that gives the highest level of availability and scalability and is also simple to move to any data center. Progent's Private Cloud Hosting services are based on proven virtualization architectures that allow small businesses with mixed- platform environments to economize significantly on the expense of capital investments, infrastructure maintenance, and IT management while benefiting from world-class reliability and an unprecedented level of vendor flexibility.
CCIE Certified Meraki Wireless Access Point Online Technical Support
Meraki 802.11ac Access Point IT Consulting
Progent's Cisco-certified Wi-Fi networking consultants offer online and on-premises consulting and support services to help your organization to plan, configure, manage, optimize, and repair Wi-Fi deployments that incorporate Cisco's Meraki access points. Progent can also assist your organization to plan and implement hybrid networks that combine on-premises and cloud-hosted resources and that provide seamless connectivity, enhanced protection, streamlined management, and consistent operation for all your mobile and desktop devices.
Top Ranked Network Consulting Exchange Server 2003
Microsoft Exchange Upgrade On-site Technical Support
Progent's Microsoft certified consultants can help you define and deploy an efficient in-place Exchange Server 2003 migration plan that avoids productivity downtime, simplifies long-term service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multiple server or multi-location upgrades, Progent offers the background to finish your move quickly and economically. Progent's Exchange 2003 support, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor enhancements of Exchange Server 2003 that are in keeping with your business goals.
Urgent Check Point SandBlast Technical Support Services
Emergency CheckPoint FireWalls Firewall Setup
Progent's Check Point firewall consultants can help you design, configure, and manage firewall environments that rely on Check Point Software Next Generation firewalls and Check Point's subscription-based SandBlast security services. Progent's consultants can also help you maintain older Check Point firewall models or migrate smoothly to Check Point's next-generation firewalls.
Consultant Exchange Server 2003
Exchange Server 2013 Setup and Support
Progent's Microsoft-certified professionals have 20 years of experience designing, integrating, and supporting email solutions for companies in the and across the U.S. Progent offers economical Microsoft Exchange Servers consulting support to ensure that your email environment features compliance, high availability, easy connectivity for remote and mobile users, efficient administrative utilities, and productive integration with telecommunications. Progent offers expertise and support services for Microsoft Exchange 2016, Exchange 2013, Microsoft Exchange 2010 Server, MS Exchange 2007 Server, Exchange 2003 Server, and Microsoft Exchange 2K Server. Progent can also assist small or mid-size businesses to upgrade to MS Exchange 2016 Server or Microsoft Exchange 2013.
SharePoint Online Migration Computer Consultants
Support and Setup SharePoint Online
Progent's Microsoft-certified SharePoint consultants can provide economical remote and on-premises consulting expertise, application development, and troubleshooting support for organizations of all sizes who intend to upgrade to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.
Microsoft Certified Partner Internet Security and Acceleration Server Online Troubleshooting
24x7 ISA 2004 IT Consultants
Progent's certified Forefront Threat Management Server 2010 and ISA Server 2006 consultants can help you to plan, deploy, and support a configuration of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your information system that provides the firewall security, speed and ease-of-use that your company needs.
IT Outsourcing Examples White Paper
IT Outsourcing Examples Whitepaper
Progent’s IT outsourcing packages provide affordable network support for medium-size corporations. Whether it involves designing network infrastructure, setting up an in-house Help Desk or using an outside one, deploying a new email system, monitoring your network, or developing a web-based eCommerce application, outsourcing your IT technical services can reduce costs and minimize risks, permitting network service budgets to increase in a more moderate and manageable fashion than is feasible by assembling a large, knowledgeable in-house network support staff. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to build a secure and highly available system foundation for your vital Windows-powered applications such as Windows Server 2008, Exchange Server 2007, and SQL Server.
Network Consulting PIX 500 Firewall
Cisco Firewalls Technology Consulting Services
Cisco's PIX firewalls have reached end of life and Cisco might not offer support these devices. Progent continues to offer consulting support for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can also help you determine if you should move up to the latest firewall technology available from Cisco. Progent's Cisco-certified specialists can help your company design and implement an efficient upgrade to Cisco ASA 5500-X Series firewalls based on leading practices.
IT Consulting Meraki MR66 Access Point
Meraki MR66 Access Point Support and Integration
Progent's Cisco-certified Wi-Fi networking consultants can provide online and onsite consulting and troubleshooting services to assist your organization to design, configure, administer, optimize, and repair Wi-Fi deployments that incorporate Cisco's Meraki access points. Progent can also assist you to plan and implement hybrid environments that combine on-premises and cloud-based services and that deliver easy access, enhanced security, streamlined management, and consistent performance for all your mobile and desktop devices.
Consulting Project Server 2013
After Hours Project Server Developer Firms
Progent's Microsoft consultants can provide advanced expertise in deploying, using and troubleshooting any edition of Project, Microsoft Project Server, and Microsoft Project Online and can provide a broad range of affordable online consulting services following industry best practices to help businesses of all sizes to receive all the advantages of this leading platform. Services available from Progent include system planning, installation and upgrades, strategies for secure collaboration among onsite and offsite users, network optimization, and specialized online training classes.
24/7 iCloud Remote Technical Support
iPad 3 Specialist
Progent's consultants offer Mac users a range of services such as workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Entourage and email expertise, security services, and one-on-one training. Progent can help clients to upgrade to macOS from Mac OS X or earlier editions of Apple OS X and Progent can provide expertise with Apple macOS and Mac OS X applications. Progent can also help you with iPhone integration and iPad synchronization, or moving to Apple's iCloud. For business environments built exclusively on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of planning, configuring and supporting a network infrastructure that is reliable, secure, efficient and aligned with your company's business goals.
Exchange 2000 Upgrade Help
Urgent IT Services Microsoft Exchange 2000
Years of experience with Microsoft's Exchange products makes Progent among the most qualified IT consulting firms in California for integrating email systems powered by Exchange 2000 Server. Progent is skilled in helping small companies derive the full advantages of Exchange Server under common scenarios such as updating from Microsoft Exchange 5.5 Server, moving from an ISP-provided or POP3 mail system, and outsourcing your Exchange Server administration.
Windows 2003 Server Online Support Services
Network Consultants Windows 2003
The knowledge and experience of Progent's certified Windows Server consulting team, with an average of more than 10 years of work in Microsoft integration, assures you success in identifying the version and set up of Windows 2003 Server that aligns best with your company's goals. Progent can also assist you with planning, deploying, administering and supporting sophisticated IT applications based on Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 Server or Microsoft Windows NT.
Microsoft Exchange Network Consulting
Microsoft Exchange Upgrade Support and Integration
Years of background with Microsoft's email products makes Progent among the most qualified computer support companies in California for integrating email solutions powered by Microsoft Exchange 2000 Server. Progent is expert in helping small businesses get all the benefits of Exchange Server under typical situations such as upgrading from Exchange 5.5 Server, moving from an ISP-based or POP3 mail environment, and outsourcing your Microsoft Exchange Server management.
After Hours Anti-Spam Setup and Support
Top Rated Antispam Subscription
Email Guard by Postini offers constantly updated spam and virus blocking, data filtering, and protection from email-based DHA attacks and denial of service attacks. Progent is a Postini aggregator and support firm. If your business is too small to qualify for a regular Postini license, you can still get the use of Postini’s Perimeter Management technology via Progent’s E-Mail Guard antispam and virus protection aggregation offering. Progent’s expert e-mail protection consultants can show you how to devise an email safety plan that includes spam filtering and anti-virus services and policies.
scom 2016 Azure integration Outsourcing
scom 2016 management servers Remote Troubleshooting
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and dependable availability for critical workloads by offering unified, cross-platform tracking of physical and virtual resources installed throughout local systems and private and public clouds. Progent's consulting group can provide world-class remote and onsite support to assist organizations of any size to design, implement, optimize, update and troubleshoot Operations Manager 2016 solutions. Progent can assist your company to move to SCOM 2016 from earlier releases of Operations Manager or from different IT infrastructure monitoring platforms, or combine a variety of monitoring tools into a unified IT management solution. Progent can also show you how to extend your Operations Manager 2016 scope to include resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
Troubleshooting Windows Server 2012 R2 Security
Windows Server 2012R2 Integration
Progent's certified consultants can assist you to assess the benefits of Windows Server 2012 R2 for your organization, create pilot environments and migration strategies, tune your network infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT management, staff, create a corporate-wide security plan, streamline network administration, assist with application development, and generate and test a DR/BC plan.
Urgent CISM Auditor
Professional CISM Certified Cybersecurity Management
Progent can provide the expertise of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization describes the core capabilities and global standards of performance that IT security managers are expected to master. It gives executive management the confidence that those who have earned their CISM credential have the background and knowledge to deliver efficient security administration and support consulting.
Microsoft Hyper-V 3.0 Consultant
Remote Computer Engineer Virtual Server Administration Website
Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in important areas including secure multitenancy, agile network infrastructure, cloud support, expandability and throughput, and high availability. Progent's Microsoft-certified consulting experts can help your company to take advantage of Windows Server 2012 R2 Hyper-V to install and manage virtual servers to cut network expenses and enhance availability.
Case Studies Microsoft Operations Manager
Case Study MOM 2000
Before Progent’s MOM-based solution, system problems were handled reactively, once users complained about them. With the benefit of proactive, computer generated alerts and trend analyses sent by MOM, Progent can now ward off server issues before they becomes serious enough to impact network uptime. Because of MOM, Progent can resolve looming problems before clients know that the problems exist. Progent offers help for MOM 2005 and Microsoft Operations Manager 2000 to provide small business networks enterprise-class availability, safety and performance.
Professional Windows 2008 Active Directory
Technical Support Windows Active Directory
Microsoft Windows Enterprise Directory demands extensive practical experience to configure optimally across a large corporation. Progent’s Microsoft Premier engineers are skilled in planning, integrating, and maintaining sophisticated Microsoft Enterprise Active Directory installations. Progent’s fields of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up legacy beta version configuration objects in production Active Directory systems, and fixing unsuccessful configurations of AD and AD-associated applications.
Consulting Services Exchange 2007 Server
Microsoft Experts Exchange 2007 Support Services
Progent's expert consultants can show you how to design and deploy a smooth in-place Exchange Server 2007 upgrade strategy that minimizes network downtime, simplifies long-term service requirements, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-site upgrades, Progent has the experience to complete your project rapidly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and design offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange 2007 Server that are best aligned to your business needs.
Remote Specialists Oracle Database Resource Manage
Contract Development Oracle RDBMS
Progent can provide affordable online access to an authorized Oracle database administration expert or an Oracle application developer. Progent offers comprehensive database administration services for all versions of Oracle including 10g and 11g and can also help plan, build, update, or fix Oracle applications written with SQL and PL/SQL stored procedure programming language. Progent also can provide support for Data Guard and Streams replication tools and Oracle Recovery Manager.
Amazon hybrid cloud solutions Design
Programmer Amazon cloud integration
Progent can provide affordable remote support to help businesses to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, system design and review, testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
Exchange 2013 VoIP IT Consulting
Exchange 2013 Active Directory Support Outsourcing
Exchange Server 2013 includes major improvements to the capabilities of its predecessor Exchange 2010 and delivers powerful new features as well as a redesigned architecture. These improvements favorably impact vital IT areas including manageability, high availability (HA), security and compliance, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the potential advantages of upgrading to Exchange Server 2013, design a cost-effective validation and deployment strategy, and educate your IT staff to maintain your Exchange 2013 environment. Progent also offers affordable remote consulting and support and management for Microsoft Exchange 2013.
Apple OSX Tiger Help and Support
OS X Professionals
Progent's experts offer Mac users a variety of services including workstation support, Apple macOS and OS X consulting, Mac integration with Windows networks, Microsoft Entourage and Exchange Server expertise, network protection services, and one-on-one training. Progent can assist businesses to migrate to macOS from Mac OS X or earlier versions of Apple OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent can also assist your business with iPhone support and iPad management, or moving to iCloud. For computer environments based exclusively on Apple macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of planning, configuring and maintaining a network infrastructure that is available, safe, fast and aligned with your organization's objectives.
Microsoft Certified Information Technology Consulting Companies
Certified Microsoft Partner Support Consultants
Progent is a Microsoft Certified Partner and has earned special competencies that include Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who receive the top client endorsement and enjoy the closest operational relationship with Microsoft. The knowledge, capabilities, and commitment needed to achieve the level of Microsoft Certified Partner benefits Progent's customers by enabling Progent to provide your company more complete technical solutions for your information network.
CompTIA Server+ IT Specialists
CNE IT Outsourcing Company
Progent provides clients access to engineers who have earned some of the IT industry's most prestigious credentials. Progent thinks that clients deserve to be sure that their IT support providers have accredited training as well as broad practical field experience so that Progent's customers can use Progent's support with confidence. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) confers privileges for substantially superior vendor help than is available to non-certified service providers, allowing Progent to deliver customers a better class of IT support. In other cases, major credentials such as CISM or CISSP for IT security can aid enterprise customers to demonstrate compliance with regulatory requirements by using the services of recognized IT professionals.
Cisco Switch Server Installation
Cisco Router Support Outsourcing Services
Progent can help your organization to deploy Cisco's networking products to build a robust basis for your onsite, cloud-centric, or hybrid-cloud data center and improve operations in vital areas such as hardware utilization, security and compliance, manageability, availability, and recoverability.
24x7 802.11ac Migration Online Consulting
Support and Integration Wireless Network
Progent’s Wireless Consulting Services offer a fast, affordable way for businesses of any size to configure, manage, monitor and troubleshoot the latest wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
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