Garland Remote Workers Solutions Consultants
System Design, Configuration, Management and Call Center Consulting and Support Services
Expanding your telecommuter workforce can have a major effect on IT infrastructure, cybersecurity, and company culture. Progent has two decades of background assisting businesses of all sizes to design, deploy, administer, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Garland organization to pick the right tools and follow best practices in building and operating a safe virtual office solution for telecommuters that promotes teamwork and returns maximum business value. Progent offers support services that go from as-needed guidance for helping you over occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent can help Garland, Texas organizations to succeed with any facet of creating a high-performing remote work environment by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk services, security and compliance, backup/restore solutions, and streamlined management.
Network Infrastructure for Teleworkers
Configuring the physical and software infrastructure required for a remote workforce can be especially complicated if you have to accommodate a mix of worker-owned equipment such as desktop computers and notebooks, routers, and Wi-Fi appliances from an assortment of vendors and with a variety of operating systems and firmware releases. Progent's background delivering online support for both legacy and modern technologies in remote office venues enables you to make efficient use of your existing network infrastructure and offers ready access to top-tire consultants for making necessary upgrades. Services available from Progent to help you to create a high-functioning telecommuting infrastructure include:
- Virtual Private Network (VPN) connectivity makes it possible to establish a safe tunnel for authorized remote workers to access IT resources located at your company datacenter or in a public cloud. Progent can assist you to deploy and maintain VPN access between your teleworkers and your key network resources by providing remote VPN integration support. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can assist your at-home workers to utilize Cisco's AnyConnect software for safe VPN tunneling for a wide range of devices including Microsoft Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products enable a telecommuter to view and use a remote PC's desktop. This technology gives network managers substantial control over the digital environment of at-home employees and ensures remote users a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect at-home networks to the Internet and support VPN connections, home Wi-Fi connectivity, and firewalls. Progent offers expert online consulting for configuring routers from all major manufacturers. See router configuration services from Cisco-certified consultants.
- Home Wireless networks, often shared by an entire household and guests, are frequently utilized by at-home employees to access their router for work. This can create throughput as well as cybersecurity issues. Progent can assist you to resolve these issues by providing expertise like Aironet integration consulting, Cisco-certified Meraki wireless installation expertise, and Ubiquiti wireless AP setup help.
- Internet access solutions impact the performance and availability of connections between telecommuters and the corporate network. Mission-critical processes may demand redundant Internet access in the event the primary connection breaks. Progent offers expertise for selecting ISPs, picking sensible bandwidth and data volume packages, and integrating high-availability Internet connections. Refer to Internet connectivity integration services.
IP Voice Integration for Telecommuters
Extending the corporate phone system to include teleworkers is critical to supporting a productive work-at-home solution. A broad range of cloud-based digital PBX products are popular with small and mid-size businesses to server remote users. Many larger organizations rely on Cisco's current or older platforms for VoIP solutions. Progent can assist organizations of any size to plan or tune a telecommuter IP voice environment that delivers the flexibility, transparency and protection required for at-home workers. Progent's Cisco-certified CCIE Voice consultants offer high-level support to help businesses optimize their current Cisco VoIP environments to handle an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end telephony capabilities to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia software deployed across the network. CUCM manages other combined media services like unified messaging, voice/video conferencing, and customer interaction networks. For details about Progent's CUCM support, see Cisco Unified CM expertise.
- CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent can help you to maintain your existing CallManager environment or migrate efficiently to Cisco's modern IP telephony products. To find out about Progent's support services for CallManager and Cisco's other older VoIP platforms, visit Cisco CallManager consulting services.
- Cisco IP Gateways provide integration with public telephony networks and with users working outside the corporate firewall like at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your WAN architecture to support these solutions and provide on-demand deployment and troubleshooting expertise.
Video Conferencing for an At-Home Workforce
A wide range of video conferencing products from major vendors enable online discussions, video conferencing, chat sessions, and content sharing for both onsite workers and teleworkers. Many companies use multiple conferencing products to accommodate their different partners and customers. Progent's communications experts can assist your organization to maintain your current conferencing environment and optimize the experience of your at-home employees.
- Skype for Business is Microsoft's leading unified communications platform that enables real-time presence, IM, audio and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can assist your company to set up and manage Skype for Business clients to accommodate your at-home employees. To learn more about Progent's support services for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's multiuser video calling platform for compatible iOS and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 simultaneous users for voice/video calls. To learn more about Progent's consulting expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all computing devices. Delivered through Cisco's Webex Cloud, Webex services include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference and training. To learn more about Progent's support services for Webex and for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with capabilities that include voice/video calling, persistent threaded chat, plus data sharing. To learn more about Progent's support expertise for Microsoft Teams and for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these products and assist you to optimize your network infrastructure to host them.
Microsoft Integrated Collaboration Software for Remote and Hybrid Workers
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office and Microsoft 365 suites, providing a powerful ecosystem of applications that deliver a cohesive user experience for sharing data and ideas throughout a corporate network and on a wide range of endpoint computers. Progent has delivered online consulting services for Microsoft SharePoint and Exchange since their initial releases and can help businesses to tune these flagship collaboration products to maximize the productivity of your remote workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and supports third-party cloud services to provide real-time collaboration and communication. Designed as a substitute for Skype for Business Online, Microsoft Teams and Teams Premium can support chat, video meetings that include screen sharing, phone calls, cloud voicemail, group email, plus file and app sharing. Teams is tightly integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (previously called Azure Active Directory) for delivering its full range of capabilities. To learn more about Progent's support services for Microsoft Teams and Teams Premium, visit planning and configuration expertise for Microsoft Teams.
SharePoint uses web entities to facilitate collaboration and information sharing by providing policy-based delivery of data, workflow, and tools for searching through enterprise-wide information silos. SharePoint permits you to create protected web portals that allows remote workers to view and edit aggregated corporate intelligence by means of Intranets (Wikis), Blogs, social networking web sites, and Web Parts. For information about Progent's SharePoint consulting expertise, see SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange support services, go to deployment consulting for Exchange Server.
OneDrive is Microsoft�s collaborative cloud-based storage service, comparable to GoogleDrive. At-home workers can save files to OneDrive, and co-workers anywhere can retrieve them securely through a web browser. Included with Microsoft 365, OneDrive allows home workers to co-edit files. Edits created offline are automatically uploaded when you reconnect to the Internet. To learn about Progent's consulting services for Microsoft OneDrive, see Onedrive integration experts.
Cloud Integration for Teleworkers
Progent can provide fast and affordable online support for enabling organizations to create, manage and optimize integrated hybrid network models that incorporate physical data centers, teleworkers, branch offices, and cloud services. Progent offers expertise for all modes of public cloud service including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service. Progent can help telecommuters fix issues with cloud access, identity, and security.
Azure is a popular platform for cloud software and services that allows you to use infrastructure, servers, and key apps running on Microsoft's massive cloud. Microsoft Azure includes more than 100 services services such as the ability to host Windows and Linux-based virtual machines, on-demand cloud storage, email and messaging, application development with Visual Studio, and backup/restore. Progent can assist you to set up virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, unify identity management with Azure AD, and plan data backup and restore systems with Azure Backup. Progent can also help you create secure access to Azure services for teleworkers by configuring and debugging firewall appliances and VPN IPsec tunnels. To find out about Progent's consulting services for Azure, refer to Microsoft Azure consulting.
Microsoft 365, formerly called Office 365, is Microsoft's growing suite of client productivity applications and cloud-based services available on a subscription basis. Office applications and services are marketed in a selection of plans intended for customers ranging from individuals and small offices to major corporations. Progent offers fast and easy online access to consultants familiar with Microsoft 365-compatible clients running Windows, Mac, iOS, and Google Android operating systems. Progent can assist your business to evaluate the various subscription plans offered with Microsoft 365 and configure 365 apps for your telecommuters to achieve maximum business value. For information about Progent's expertise for Microsoft 365, see Microsoft 365 integration support.
Exchange Online is among the most popular cloud-based applications in Azure-hosted Microsoft 365 product line. Exchange Online provides the advantages of reduced costs for physical infrastructure, easier management, on-demand scaling, high availability, and other benefits associated with public clouds. Microsoft has designed Exchange Online to operate transparently with on-premises Exchange environments, allowing customers to create hybrid cloud/onsite networks. Progent's Exchange experts are available for as-needed help to guide you through tough technical bottlenecks and also offer end-to-end project management services to ensure your remote workers have easy and secure access to your Microsoft 365 Exchange Online environment. To learn Progent's support services for Exchange Online, go to Exchange Online configuration and troubleshooting consulting.
Amazon AWS is a pioneer in the public cloud arena and is the world's biggest provider of cloud services. Progent can provide rapid and affordable online access to cloud connectivity consultants who can assist your business to design, deploy, maintain, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud-based services with on-premises data centers and with other popular cloud platforms such as Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking consultants to assist your company to build a high-availability network model to make sure your employees have a productive computing environment regardless of whether they are working from your main office, a branch office, at home, or on the road. To learn about Progent's consulting services for Amazon AWS, refer to Amazon AWS integration support.
Google Cloud is a leading suite of cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can help you to expand your current IT assets with the Google Cloud, and Progent's database consultants can show you how to make your key apps cloud ready so your at-home workers can benefit fully from Google Cloud services. Progent's consultants can assist your organization to set up virtual machines on Google Cloud Compute Engine, design a cost-effective storage solution with Google Cloud Storage services, and simplify access control for at-home workers with Google Cloud Identity. Progent's consultants can also assist your business to use GCP's management technology to administer and track your GCP ecosystem. To learn, go to Google Cloud Platform (GCP) integration support.
Help Desk Support for Remote Workers
A fast, enterprise-wide transition to a telecommuter workforce, which could be activated by a pandemic or as a component of a disaster recovery/business continuity process, can overwhelm even a well-staffed in-house Help Desk. Progent's Help Desk services allow organizations to outsource or expand their Call Center with Progent's online Technical Response Center (TRC) team.
- Progent's Standard Help Desk Call Center services utilize Progent's extensive network of online IT support experts along with world-class ticketing and tracking technology to offer an affordable, state-of-the-art Help Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of remote Level 1 desktop technical support from help requests through trouble ticket generation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal enables telecommuters to check or update the status of their active trouble tickets, enter information, and upload screen captures or attachments. Technical support services are provided at a significant price reduction off Progent's ordinary Level 1 desktop support charges, and Progent makes available the option of rapid escalation to Level 2 and Level 3 support specialists to deal with complex problems. To learn more, see Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Call Desk Supplemental Service allows your business to augment your existing Call Center staff by splitting responsibilities for Help Desk services seamlessly between your in-house support staff and Progent's extensive team of PC support technicians and subject matter specialists. Progent's co-managed Help Desk Call Center service uses a collaborative support model based on the leading PSA tool for handling service requests and ticketing, assigning ownership, tracking progress, and generating management reports. To learn how Progent's Support Desk Augmentation Services can help your business to deliver world-class technical support to your teleworkers, refer to Progent's Help Desk Call Center supplementation Services.
Cybersecurity for At-Home Workers
Work-from-Home (WFH) staff members typically utilize their personal devices and usually work in a poorly secured physical area. This situation increases their vulnerability to cyber threats and requires judicious deployment of firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, thorough user education, and the development of security policies based on leading practices. Progent's veteran roster of data security solutions experts can assist your business to plan, configure and manage a compliant security solution that guards critical IT assets in environments that incorporate at-home workers.
Firewalls enable you to create a network that can be safely utilized by on-premises users as well as by an at-home workforce, mobile employees, suppliers, customers, and the public. Modern firewall appliances permit you to configure and manage different access rights to different classes of users and to expand your IT network and modify your cybersecurity posture as your company evolves and as cyber threats become more sophisticated. Progent works with both current and legacy firewall appliances from all major vendors like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall support services, visit firewall integration and support expertise.
Online Endpoint Security Monitoring makes it easy to watch over the disparate computers used by teleworkers and either reject or spot and mitigate modern threats such as ransomware. With ProSight Active Security Monitoring services, a small-footprint software agent is put on every secured endpoint, monitoring all activity and using advanced machine learning from SentinelOne to identify zero-day threats on arrival. When an attack is discovered, ProSight ASM instantly disconnects the infected endpoint device from the network to contain the threat. Since the ProSight Active Security Monitoring agent is autonomous, endpoints stay secure even when they are offline. Progent is a SentinelOne Partner, dealer, and integrator. To learn more about ProSight ASM, go to remote endpoint monitoring for telecommuters.
Progent's Duo MFA Managed Services utilize Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication. Duo supports one-tap identity verification on Apple iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you log into a secured online account and enter your password you are requested to confirm who you are via a unit that only you have and that uses a separate network channel. A wide range of devices can be used as this added means of authentication including an iPhone or Android or wearable, a hardware token, a landline phone, etc. You can register several validation devices. To find out more about Duo identity authentication services, visit Cisco Duo MFA two-factor authentication (2FA) services for teleworkers.
Security Audits can assess the vulnerability of your information system to all classes of outside and local security attacks for an environment that incorporates telecommuters. Progent can run remote, automated cybersecurity analysis scanning for quickly and affordably uncovering a wide variety of security weaknesses that can be found via the Internet. Progent's endpoint security assessment consulting services, which can be managed by network security professionals with advanced certifications including CISA, ISSAP, and GIAC, can assist your company to evaluate your operations and policies and assess your WAN infrastructure to allow you to design the highest level of security for your remote workers.
Horizon3.ai's NodeZero Penetration Testing Platform is a breakthrough penetration test (pentest) product family that can deliver automated threat assessment of your work-from-home environment as well as your internal and perimeter networks so you can identify, prioritize, fix, and confirm cybersecurity vulnerabilities before threat actors can exploit them. Progent can assist you to use NodeZero to perform comprehensive penetration tests of your network perimeter and your internal IT infrastructure in order to evaluate your current security profile. Progent can also assist you to strengthen your network security and can help you to plan and deploy a unified cybersecurity strategy that streamlines management and provides maximum protection for on-prem, multi-cloud, remote, and perimeter IT assets. To find out additional information about Progent's vulnerability assessment services powered by on NodeZero's PEN test platform, refer to Consulting Services for NodeZero's Penetration Test Platform.
Download White Paper: Securing a Work-From-Home (WFH) Network
To read or download a white paper about key things to concentrate on for protecting an IT environment that supports telecommuters, click:
Securing a Work-From-Home Network White Paper. (PDF - 2.4 MB)
Data Protection for Teleworkers
The field of Data Protection covers backing up and recovering critical information so as to prevent data loss and reduce recovery time in case of storage problems resulting from equipment breakdowns, programming glitches, user mistakes, cyber attack, or other causes. Dependable data protection solutions can be particularly challenging to architect and maintain in hybrid environments that incorporate in-house data centers, public clouds, and at-home workers.
- Backup/Recovery strategies for remote workers must address diverse kinds of user-owned endpoint devices. Progent can provide quick online access to consultants knowledgeable about a wide range of products for backing up Windows, Apple Mac and Linux/UNIX servers and desktops as well as notebooks, iPads and handhelds. Leading backup/restore solutions supported by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To protect data distributed across a wide area network, Progent offers ProSight Data Protection Services, a managed backup/recovery subscription service that uses cloud-based storage and features fine-grained restore and unified management.
- Disaster Recovery/Business Continuity (DR/BC) plans typically anticipate circumstances that call for a quick changeover to an at-home workforce. Progent's senior disaster recovery preparedness experts and business continuity specialists can assist your business to produce, document and validate a DR/BC plan that includes the process of moving to telecommuting.
Unified Management for At-Home Workers
Microsoft has rebranded and reshuffled its endpoint management platforms under the name Microsoft Endpoint Manager, which encompasses Intune for cloud management of remote endpoints and Configuration Manager for managing local endpoints. Microsoft Endpoint Manager provides a centralized platform for protecting corporate information by controlling on-premises, mobile, and home-based endpoints.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing remote devices and applications. Remote endpoint computers can be personally owned or company owned. IT administrators managing the endpoint devices of teleworkers can use Intune to deploy and authenticate apps on managed devices, push patches and certificates, configure policies for permission to access data and resources, manage passwords, create VPN connections, control how home-based workers share information, establish threat protection, verify security compliance, and wipe corporate data from missing, stolen or deactivated devices. Intune runs with iOS, Google Android, Windows, and macOS endpoints. For details about Microsoft Intune and how Progent can help you to use Microsoft's Endpoint Management to manage the devices of your telecommuters, refer to Intune teleworker endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management (MDM) product that helps network managers to keep remote endpoints current and secure. Workspace ONE incorporates VMware AirWatch technology for unified endpoint administration combined with VMware's Horizon virtual software delivery technology for access control, app management, and configuration management of endpoint computers. Workspace ONE runs with endpoints powered by Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-site deployment through a perpetual license. Top features of VMware Workspace ONE include rapid over-the-air deployment of out-of-the-box laptops, quick onboarding of new users, policy set up and enforcement for all classes of endpoints, aggregated reporting and performance analytics, an email encryption gateway, and tight integration with Microsoft applications and cloud services. For details about Progent's support for VMware Workspace ONE, visit VMware Workspace ONE remote endpoint management expertise.
Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining an efficient work-from-home solution for your Garland, Texas business, phone
An index of content::
wireless VoIP phone and Aironet APs Network Engineer
Wireless Access Point Support and Integration
Progent's Cisco-certified wireless technology experts can assist you to configure, manage, and troubleshoot Cisco wireless products such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Consultant Microsoft Exchange 2010 Migration
Specialists Exchange Migration
Progent offers comprehensive help for every step of your Microsoft Exchange 2010 migration with services that include outsourced or co-sourced project management services, site prep, project design and documentation, specification of all new software licenses and equipment required, suggested sourcing, pilot testing at customer site or at Progent's test lab, managing transitional coexistence between Microsoft Exchange Server 2010 and Exchange 2003 or 2007, deployment of the solution, deactivating the old servers, and webinar training for client's support group and users.
Engineer Multiple cloud integration
24/7 Consultant Microsoft Azure enterprise hybrid cloud solutions
Progent can assist you to design and administer hybrid environments that can include Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid network models that utilize physical resources along with one or more cloud services. To assist you to integrate cloud services with networks, Progent offers a variety of cloud migration services that include Azure enterprise hybrid cloud design and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of experience delivering advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and affordably.
Windows Server 2022 Hybrid Solutions Setup and Support
Windows Server 2022 High Availability Professionals
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your company to plan and implement an efficient migration to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with a self-hosted implementation of Windows Server 2022.
Live Communications Server 2007 Professional
Live Communications Server 2007 Consultancy
Microsoft Communications Server delivers IM and Real Presence as part of a scalable, world-class package offering advanced protection, transparent integration with popular Microsoft software, an extendable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product offers cost savings and elevated operational efficiencies, increased individual output, and stronger intellectual property security. MS Communications Server 2007 has been superseded by Lync, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence consultants can provide online and onsite support and mediation services for your Office Communications Server deployment and can help your organization to evaluate the costs and benefits of upgrading to Skype for Business. Progent can also help you to plan and implement a smooth migration that will add significant strategic value to your information network
Google Cloud Machine Learning Consultants
Google GCP hybrid cloud integration Consultant Services
Progent can provide cost-effective remote and on-premises consulting to assist organizations to migrate any part of their core network infrastructure to Google Cloud Platform services. This can save management hassle and equipment expense and enable access to Google's state-of-the-art AI and machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, system design, testing, configuration, administration, performance tuning, software license management, backup/restore solutions, and security and compliance.
Palo Alto Networks PA-400 Series Firewalls Forensics Services
Palo Alto Networks Security Evaluation
Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks firewalls to provide a modern security environment that spans your on-premises and cloud-based resources and guards any user anywhere with any endpoint device.
Firepower Management Center Network Consultants
Cisco PIX to ASA upgrade Professional
Progent's Cisco-certified CCIE network engineers can assist your company to manage your current PIX 500 or Cisco ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, configure, tune, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services
Development Group Amazon Marketplace Web Service development training
Amazon Marketplace Web Service development Integration Companies
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their operations by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can broaden their reach, reduce their operating costs, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and get to market quickly.
ISA 2004 Computer Consultant
ISA Server Engineer
Progent's certified ISA Server consultants have broad backgrounds creating corporate security solutions for IT networks with multiple sites, mobile workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small company plan and implement an installation of Microsoft ISA Server 2004 that meets your IT security needs without limiting your productivity.
24-7 Support and Help IOS XE Software
ISR G2 Routers Remote Troubleshooting
Cisco offers a full product line of routers including routers built to deliver the protection, performance, and availability required by customers from small offices to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and backup power for improved fault tolerance and system availability. Progent can help you choose and configure Cisco routers to establish a solid infrastructure for your IT system and to make it economical to expand as you support new users, start new offices, deploy new services, extend your network to clients and partners, and support a more mobile workforce. Progent offers expertise in a variety of routers based on Cisco's IOS operating system, including the Cisco 800 family of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Routers.
Les Kent has a 35-year track record of effective network integration, corporate administration, sales, and operations. He has shown a knack for creating sophisticated IT solutions while working as a system designer, programmer, project manager, implementation consultant, and troubleshooter for small companies, new ventures, and global corporations.
Cisco ASA 5500-X with Firepower Remote Support
Help and Support Cisco Firepower AVC
The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more bang for the buck than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-premier CCIE network consultants can assist your company to manage your existing PIX or Cisco ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, integrate, tune, administer and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Support and Integration Microsoft Teams Migration
Teams Engineer
Progent can assist your business to design a migration to Microsoft Teams from Skype for Business and configure, administer, and troubleshoot a cloud or mixed implementation of Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
Network Consultant Windows 2000 Server
Microsoft Remote Troubleshooting Windows 2000
Progent's Microsoft-certified Windows Server 2000 consultants offer computer support and information technology consulting services for the entire line of Microsoft .NET Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Microsoft Windows 2000 Server integration, update, and support offerings include system planning, deployment, documentation, on-site and remote technical support, Call Center outsourcing, professional security analysis, full service outsourcing, and cost-effective co-sourcing.
.NET Web Application Contract Programmer
ASP.NET Core Programming Firms
Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development environment and can build or update .NET apps rapidly and at low cost.
Microsoft Dynamics GP On-site Technical Support
Dynamics GP Accounting Specialist
Microsoft Dynamics GP 2010 financial software is a full-featured business management and analytics platform that integrates information and processes throughout your company, communicates seamlessly with other applications, and brings together employees, clients and vendors regardless of time or place. Created for small to mid-size companies, MS Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide functionality for financials, analytics and reporting, project management, inventory and order processing, e-commerce, HRM, customer relationship management, field force automation, manufacturing, retail management, and web-based business services. Progent can show you how to install and maintain a reliable, secure server and communications environment to support Microsoft Great Plains, and can give you access to expert Great Plains professionals to help your company exploit the full power of Dynamics GP 2010.
Immersive Telepresence Configuration
Radvision XT5000 Technology Professional
Progent can provide the support of a senior consultant with years of hands-on experience installing, maintaining, and enhancing video conferencing platforms from top-tier vendors including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your internal IT management team, your ISP, and your video conferencing technology supplier to assist your organization increase the business value of your telepresence solution.
Top Rated System Center 2016 and Windows 10 Integration Setup and Support
Remote Support Services System Center 2016 Operations Manager
Microsoft System Center 2016 provides major improvements for managing hybrid cloud environments by offering advanced support for Windows Server 2016, Windows 10; unified management of mixed-OS networks that incorporate various Linux distributions, Hyper-V and VMware; and better cloud support such as closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff offers world-class remote and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and install a new implementation of Microsoft System Center 2016, expand or tune an existing one, migrate efficiently from an earlier version of System Center, or debug your System Center environment.
Symantec VPN Cybersecurity Companies
Symantec Firewall Consultant
Progent's Symantec consultants can assist you to support discontinued Symantec firewall and Symantec VPN appliances such as the Raptor and VelociRaptor line or show you how to migrate to newer firewall technology. Progent can also help you design and implement a comprehensive security plan that can incorporate firewall/VPN devices and utilities, managed security and network protection services, server and application monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop source for on-going technical help, maintenance, training, and security consulting.
Windows Server 2012 Cluster Management Network Consultants
Windows 2012 Clustering IT Consultants
Progent's Microsoft-certified failover clustering consultants can help businesses to evaluate the advantages of deploying Windows Server 2012 failover clustering to create an advanced high-availability/disaster recovery solution, assist you to design and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and technical support for clusters composed of physical servers or virtual machines, and show you how to centralize the management of clustered servers.
Ekahau Predictive Wi-Fi Site Design Online Help
Information Technology Consulting Ekahau Wi-Fi Troubleshooting
Progent's Ekahau-certified Wi-Fi site design consultants can help your business to plan, install, tune, manage and troubleshoot a Wi-Fi network optimized for your venue. Progent can provide remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF signal analysis, Ekahau Analyzer for troubleshooting RF signal problems, and Ekahau Insights for monitoring the performance of multiple Wi-Fi networks.
Network Consultants Expertise for IT Service Firms
Online Technical Support IT Services for Network Service Firms
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's consulting engineers under your own brand as a transparent extension of your IT services staff.
UNIX Upgrade
24x7x365 Sun Solaris Upgrading
Progent can assist your business to design and implement an efficient transition from a Sun Solaris-powered IT system to a network powered by MS Windows and suited for supporting Microsoft's powerful office productivity suites, commercial applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco consultants and application specialists can help you guard your data and reduce productivity disruption by developing an effective migration plan that protects your current investments in Solaris application and technology. UNIX-to-Windows migration consulting expertise offered by Progent include analysis of current environment, transition strategy and validation, MS Exchange migration expertise, data and application transition, and processor and media migration and economization.
Consulting Support for Network Service Firms Integration
IT Services for Network Service Providers Technology Consulting Services
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's consulting engineers while retaining your own service brand as a transparent extension of your IT consulting team.
IT Consultant Wireless EMail
Wireless EMail Integration Services
Progent's professionals offer experience in a variety of disciplines related to mobile connectivity such as network architecture, Activesync, wireless protection, wireless email, Microsoft Windows Mobile, RIM Blackberry, and wireless software development. Progent's certified consultants can save your company work and expense by applying their wireless background to show you how to select and configure wireless access technologies that make sense for your business. Progent can also optimize your network architecture so that wireless PDAs perform better.
Microsoft Access reports Engineer
Microsoft Access reports Consultant
Progent offers economical remote support for all editions of Microsoft Office Access including desktop and browser-based versions and can provide advanced assistance for application development, database migration, performance optimization, BI reporting, and maintenance. Progent also offers custom online training for Office Access application programming and database administration.
CCDP Certified Fault Tolerant EIGRP Network Specialists
Information Technology Consulting Non-stop Interoffice Connectivity
Progent's non-stop interoffice connectivity and 24x7 network infrastructure engineers can help small companies create fault tolerant Interoffice connectivity via fully redundant networks with automatic failover. Progent's CCIE engineers can design and deploy fault tolerant Inter-office networks based on fault tolerant EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how redundant connections and transparent fail-over can provide affordable non-stop interoffice connectivity.
Office Access Trainer
Access Outsourced Programming
Progent can provide cost-effective online support for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide expert assistance for application programming, database conversion, performance optimization, report design, and troubleshooting. Progent also can provide custom webinar training for Office Access programming and database management.
Consultants Lync Server 2013 and Android
Microsoft Certified Partner Lync Server 2013 PSTN Gateway Engineer
Microsoft Lync Server 2013, rebranded Skype for Business, enables businesses of all sizes to build a manageable and secure communications environment that permits a BYOD computing style with IM, presence, web meetings with application sharing and whiteboard, and both IP and PSTN telephony enabled for a wide range of stationary PCs and mobile clients. Progent's Microsoft-certified Lync 2013 consultants and system architects can help your company to evaluate the advantages of Lync 2013, create an in-house, cloud-based (via Lync Online) or mixed topology appropriate for your present and long-term plans, deploy Lync Server 2013 in a way that expedites your ROI, and provide live webinar and on-premises training to your management team and users. Progent has in-depth expertise in critical pieces of a Lync 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can help you to combine Lync Server 2013 with key Microsoft 365 apps including Outlook clients and PowerPoint.
Exchange 2000 Server Upgrade Setup and Support
Exchange Server 2000 Technical Support
Progent is among the most qualified network support firms for integrating email and messaging systems based on Microsoft Exchange 2000. Progent specializes in helping small companies derive the full advantages of Exchange 2000 under common scenarios including updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 administration.
Consulting for Service Providers Online Support Services
Consulting for IT Service Providers Online Help
Progent's Support Program for IT Service Firms lets you use Progent's information technology experts while retaining your own brand as a seamless extension of your network services staff.
24/7 SonicWall NSSP 12000 Firewall Cybersecurity Firms
Open Now SonicWall NSA 6650 Firewall Security Consultancies
Progent's certified SonicWall firewall consultants can show you how to deploy, manage, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection plan and design protection into your business processes.
Consultant Dynamics GP Great Plains Software
Immediate MCSE Expert Certified Dynamics GP Great Plains Accounting Computer Consultants
Dynamics GP allows you to grow and manage your business better by delivering deep availability of decision-driving information and a rapid ROI. Microsoft Dynamics GP offers important business benefits including its ability to expand the reach of your organization, handle your financials, automate financial operations, unify processes throughout your business, improve inventory control, increase order accuracy, grow sales and minimize lead-time, and maximize cash flow. Progent can show you how to configure and manage a robust, secure server and network foundation to support Great Plains, and can offer expert Dynamics GP/Great Plains consultants to make sure you derive all the benefits of your Microsoft Dynamics GP business management system.
Consultant ProSight ESP Ransomware Protection
ProSight Virtual Machine Security Engineer
Progent's ProSight Enhanced Security Protection services deliver ultra-affordable in-depth security for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint management, and web filtering via leading-edge tools incorporated within one agent accessible from a single control. Progent's security and virtualization experts can assist you to plan and implement a ProSight ESP environment that addresses your organization's unique requirements and that helps you achieve and demonstrate compliance with legal and industry data security regulations. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for immediate attention. Progent can also help your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack like ransomware.
Netwalker ransomware hot line Engineer
ransomware rebuild Specialist
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to contain the spread of an active ransomware attack. Call 800-462-8800
Microsoft Exchange 2003 Upgrade Consulting
Exchange 2003 Computer Consultants
Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes network disruption, simplifies long-term support demands, and makes your Exchange Server 2003 easy to administer. For complex multi-server or multi-site upgrades, Progent offers the knowledge and experience to finish your move rapidly and economically. Progent's Microsoft Exchange 2003 support, repair, and design offerings include assistance with the configuration of outside vendor enhancements of Exchange Server 2003 that are in keeping with your business goals.
Mid-size Office Computer Network Specialist
24/7 Migration Consultants SMB
Progent provides network support for medium size businesses who have 100 to 250 network clients. The medium size business or office has typically been an underserved segment of the market for IT support services. The cost structures and support access models of major outside support organizations make them too expensive for the ordinary mid-size company or small medium business (SMB), which usually relies on a minimal information technology budget with which to support an IT system whose complexity and capability are frequently similar to the networks of much bigger companies. Progent's service delivery model, which takes great advantage of online service, virtual network technology and 24x7 network monitoring, dramatically lowers the network maintenance costs of a small-medium business while offering the small organization with enterprise-level support from professional, world-class experts knowledgeable in a wide range of small business technologies. If your medium size company or small business is looking for levels of network support needed for a mid-size organization without paying big-company costs, call Progent.
Development Company Crystal
Software Development Companies
For custom program development, Progent can supply programming experts to produce line-of-business applications in areas such as eCommerce, web development, Microsoft Business Solutions packages such as Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progent's consultants can use Microsoft IIS to create custom eCommerce applications powered by Microsoft ASP.NET. In addition, Progent can provide expertise in a wide array of custom program development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also offers specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
CCIE Certified Wi-Fi VoIP phone integration Network Consulting
wireless IP phone upgrades Integration Support
Progent's Cisco Wi-Fi IP phone configuration consultants can provide online and on-premises support to help your organization create and administer a Cisco Wi-Fi VoIP phone solution by delivering services that can range from troubleshooting the set up of a wireless IP phone or access point to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of a campus.
Company-wide Standards for Best Practices Network Management Services
Microsoft Solutions Framework Project Methodology IT Service
Progent's staff of Microsoft and Cisco Premier Certified experts average more than a decade of real-world industry background, in the trenches of network service, performing a wide variety of IT tasks for an extensive array of businesses. Each Progent consultant shares a refined collection of personal best practices that are combined into shared leading practices training that Progent teaches its consulting staff. This means that you get not just expert technical help, but also a consultant with proven methods for applying computer knowledge to resolve actual IT problems rapidly.
Professionals Microsoft ISA Server
Professionals Microsoft Proxy Server
Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds configuring ISA Server-based security installations for information systems with multiple sites, remote users, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts are available to assist your small business in planning and implementing a configuration of ISA 2000 Server or ISA 2004 Server that meets your information protection requirements without overly restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Emergency Microsoft Forefront TMG Online Consulting
Forefront TMG 2010 Technology Consulting Services
Forefront Threat Management Gateway builds on the powerful security capabilities of Microsoft Internet Security and Acceleration Server 2006 and offers a centrally administered Internet gateway that delivers a one-server solution for a variety of security features such as an application layer and network layer firewall, URL filtering, antimalware, intrusion protection, reputation services, VPN control, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security logging and reporting features, allows custom reports generated by SQL Server, works with Active Directory to simplify authentication, and can be operated as a virtual machine to cut costs and improve availability. Progent's Microsoft engineers can assist you to plan and execute test and production deployments; integrate Forefront Threat Management Gateway with Windows 2008 R2, AD, SQL Server, Microsoft Exchange Server, and SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent can also assist your organization to migrate smoothly to Forefront Threat Management Gateway 2010 from ISA Server.
Programming Company .NET Linux
Emergency Xamarin Outsourced Programming
If you want to update your production web site, create internal webs for purposes such as HR or employee education, design a powerful web presence for a new business, or generate line-of-business, data-driven specialized web applications, Progent can provide skilled and proven web designers. Progent's experts can also show you how to design and maintain a safe, fault-tolerant server and communications network, including off-site and wireless connectivity, to support your web tools.
Postini Reseller
Postini Consultant
Email Guard from Postini offers continually updated spam and virus blocking, content filtering, and security from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini aggregator and support specialist. If your company is too small to purchase for a standard Postini license, you can still get the use of Postini's Perimeter Management services via Progent's E-Mail Guard anti-spam and anti-virus aggregation offering. Progent's expert e-mail protection professionals can show you how to develop an email defense strategy that incorporates anti-spam and virus defense technologies and policies.
Largest Microsoft 365 Training Integration Support
Microsoft 365 Technical Consultant
Progent can assist you to evaluate the wealth of subscription plans available with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-vendor networks that include Windows, macOS, and Linux software. Progent can also assist your business to create and maintain hybrid solutions that transparently combine local and cloud resources.
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