Immediate Remote Troubleshooting for Garland Texas Networks
Immediate Remote Consulting for Garland SystemsFor companies located in Garland Texas, Progent provides online help for networks based on any combination of Microsoft Windows, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Certified professionals have provided remote troubleshooting to businesses in all 50 states in the United States. (See testimonials from Progent's customers.) Progent also offers the consultation services of Cisco CCIE-qualified engineers to handle complex networking issues, plus the services of CISSP-certified cybersecurity consultants to help with advanced security design and diagnostic issues.

Progent's online technical support engineers offer exceptional value because they have the practical experience and have access to the advanced tools necessary to solve most information system issues quickly. This lowers direct expenses since solutions use up fewer billable consulting minutes. Online support also eliminates the expense of dispatching an engineer to your site. Your company saves additionally with indirect expenses by reducing or avoiding system outages and associated losses due to business disruption, upset clients, unproductive workers, and distracted executives. Progent's extensive online consulting know-how is particularly helpful in environments that are dependent on public clouds for vital infrastructure or software such as Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where onsite tech support may not be an alternative.

Progent's pricing model for remote support is designed to leverage your IT service investment. Progent charges on a per-minute basis for phone consulting, so you are billed only for the services that you actually get. Unlike typical remote support firms, Progent asks for no initialization fee or minimum fees. Progent's per-minute billing unit and simple policy for pricing eliminate scenarios where quick solutions manage to end up as large invoices. Progent's penchant for dealing with technical issues quickly means you saves money.

Progent's Remote Consulting and Troubleshooting Services
Over the years, Progent has mastered an array of optimized tools and field-proven processes that permit the maximum degree of efficiency for remote technical support and repair for IT systems of all sizes. Progent offers protected VPN support for gateways from multiple leading companies including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN technology permits the engineers of Progent's online support team to communicate with your company's system without violating network security.

Progent's proven customer support database application includes extensive histories for the support that Progent's clients have received. Progent's authorized service personnel have the benefit of the history of services provided to each client by any engineer. This database of problems and fixes is stored as an easily accessible proprietary database that allows Progent's online technical engineers to communicate their knowledge with the whole team to make sure that the efficiency of Progent's support improves over time. Progent's extensive list of certifications and working associations with key industry leaders including Cisco and Microsoft open up additional vast support knowledge bases and permit quick response from manufacturers' internal support staff so Progent's remote service experts can find optimal resolutions quickly.

Remote support provided by Progent to businesses in Garland Texas include:

Progent's ProSight Flat-rate Managed Services for Small and Medium Size Businesses
Progent offers a family of budget-friendly, flat-rate managed services designed to allow small and mid-size organizations to benefit from the same best-of-breed IT solutions used by some of the world's leading enterprises. Progent's ProSight suite of outsourced network management services covers all key areas of information technology including email protection, threat defense based on machine leaning, automated backup/recovery, infrastructure health monitoring, virtual server cloud hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior machine learning tools to defend endpoints as well as servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely escape traditional signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to manage the complete threat progression including blocking, identification, containment, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection services offer affordable multi-layer protection for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device control, and web filtering through leading-edge technologies packaged within a single agent managed from a single control. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP deployment that meets your company's unique requirements and that allows you demonstrate compliance with government and industry information security regulations. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require immediate attention. Progent's consultants can also help your company to install and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of vital data, apps and VMs that have become unavailable or damaged due to component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup consultants can provide world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical data. Read more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of leading information security vendors to provide web-based management and comprehensive security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to inbound threats and saves system bandwidth and storage. Email Guard's on-premises gateway appliance provides a further level of analysis for inbound email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map, monitor, reconfigure and debug their networking appliances like routers, firewalls, and access points plus servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are kept updated, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when potential issues are detected. By automating tedious management and troubleshooting activities, ProSight WAN Watch can cut hours off ordinary tasks such as making network diagrams, reconfiguring your network, finding devices that need critical updates, or resolving performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by checking the state of critical computers that drive your information system. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your designated IT management personnel and your assigned Progent consultant so that all potential problems can be addressed before they can impact productivity Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host configured and managed by Progent's network support professionals. With the ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the applications. Since the environment is virtualized, it can be ported immediately to a different hardware solution without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and safeguard data related to your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your IT documentation, you can eliminate up to half of time thrown away searching for critical information about your network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether you’re making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size organizations to get an objective evaluation of the overall health of their IT system. Powered by some of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits show you how closely the deployment of your essential network assets adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits like a more manageable Active Directory (AD) system. Both versions also include one year of advanced remote network monitoring and management (RMM). Benefits can include easier management, better compliance with government and industry security standards, more efficient utilization of network resources, faster problem resolution, more dependable backup and restore, and higher availability. See more about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to help assess your organization's preparedness either to block or recover rapidly after an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to gather information about your existing AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to deploy an efficient AV and backup environment that aligns with your business requirements. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.

Special Support Programs Available from Progent
Progent can provide the services of world-class remote consulting professionals for special information technology projects. Progent's rates for longer-term consulting tasks are determined according to the level of expertise of the engineers required. Progent's experience with these important areas of information technology allows clients to complete major projects within budget and on schedule. Progent's special remote engineering solutions include:

  • Help Desk Support
    Progent's Call Center programs for organizations with networks that incorporate Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux products include comprehensive Help Desk Call Center services, co-managed Help Desk support services, and Help Desk process consulting. Progent's Standard Help Desk Services offer smaller organizations a complete service desk solution that manages all aspects of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Progent provides call desk services at a significant discount off Progent's regular Level 1 desktop service rates, and Progent offers the additional option of rapid as-needed escalation to subject matter experts to handle challenging issues.

    Progent's Help Desk consulting services can support you in building an effective new Help Desk Call Center or enhancing your existing organization, selecting or enhancing Help Desk Call Center software products to handle the special requirements of your business, or adding occasional phone support staff to work with your internal Call Center resources to handle unusually busy scenarios like software transitions, major updates, or installing brand new applications.

    Progent's Help Desk team of veteran network experts offers your clients in Garland Texas fast assistance from a reliable support group with substantial background providing phone help and online diagnostics for networks that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's concentration is to give the Call Center perception as a crucial driver of business productivity, and Progent's policy is to resolve and not merely report technical issues.

  • Applications Support: Education, Programming, and Integration
    Progent's Applications Experts Team offers remote and in-depth engineering expertise and training in special business application fields including Enterprise Requirements Planning, MRP, custom financial systems, and CRM. Progent also can provide expertise, custom development, and education for familiar Microsoft applications such as Microsoft CRM, MS Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To find out additional information about Progent's expertise, programming, and education offerings, see Progent's Business Application Experts Group.

  • Centralized and Streamlined Administration of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the management of hybrid cloud environments through comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless management of heterogeneous networks that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants offer world-class remote and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and configure a new implementation of Microsoft System Center 2016, expand or tune your current one, migrate efficiently from an earlier release of System Center, or troubleshoot your System Center environment.

  • Online IT Infrastructure Monitoring and Reporting Services
    Progent offers organizations in Garland Texas online IT infrastructure monitoring by providing System Center Operations Manager (SCOM) consulting services and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can customize SCOM for your business so that your IT support is proactive and automated. By detecting potential trouble spots before they evolve into full-scale emergencies, system monitoring can head off stressful and expensive service breakdowns. Progent can also use network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or macOS and OS X environments, Microsoft environments, or networks powered by multiple OS platforms.
How Your Garland Company Can Contact Progent's Remote Technical Support Professionals
To contact Progent about urgent remote help with Windows, macOS and OS X, or Linux networks, go to Progent's Nationwide Remote Help, phone 1-800-993-9400, or see Contact Progent. For offices and new businesses in Garland Texas, Progent's phone-based network support engineers can provide expert and affordable system help the moment your company requires it. Long experience providing remote tech support has led to Microsoft Partner certification for Progent's team of engineers and has allowed Progent to acquire world-class troubleshooting skills and to fine tune remote connectivity technology to repair computer problems rapidly while avoiding the expense and lost time that comes with in-person service calls.

Even if your Garland business deals with a local freelance consultant or maintains a full time IT staff that can deal with ordinary computer problems, Progent’s Microsoft certified engineers can still offer a convenient and seamless virtual expansion of your local resources for situations when your usual service personnel either don't have the time or the experience to solve unexpected network emergencies or particularly complicated integration problems.

Details of Progent's Online Computer Support for Garland Texas
Progent's online help, remote troubleshooting, network security expertise, and network administration services offer offices in Garland Texas the greatest leverage for your support investment. Whether you require one-time phone support and remote network repair or full-time Help Desk services and network management, Progent's experts can provide your company enterprise-level network support while allowing you to eliminate the cost and hassle of maintaining a full-service internal IT organization. Highlights of Progent's National Remote Support services include:

What Makes Progent Unique from Other Service Firms?
Progent is a Microsoft Certified Partner support firm and Progent's staff size, depth of technical expertise, refined support tools, and understanding of enterprise networking allow offices to escape the pitfalls associated with exclusive dependence on smaller service organizations, independent freelance service providers, or limited in-house resources.

Progent stands out by offering:

  • Best Practices
    Progent’s team of Microsoft and Cisco Certified consultants average longer than a decade of real-world professional experience, at the forefront of IT support, performing a broad range of IT tasks for an extensive array of customers. Each Progent support professional shares a proven collection of personal best practices which are combined into company-wide leading practices standards that Progent instills in its consulting team. This ensures that you get not only world-class technical skills, but also a support engineer with proven methods for using computer knowledge to solve real-world IT problems quickly.

  • Value Pricing
    Progent's pricing policy is to bill for online service and on-site visits per minute. Consequently, you are billed just for delivered services. Progent does not impose a higher rate for after-hours or priority support, and inside California or in regions where Progent offers on-site service, Progent does not bill for travel except for urgent calls where on-site work is less than four hours. Also, Progent applies no startup fee and requires no monthly commitment for services provided during normal business hours. Many service organizations demand large minimum fees or charge for every quarter hour or longer. Progent's fine granularity avoids large invoices for quick fixes so you will not be tempted to permit minor problems to stay unaddressed.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's consultants to clients. By teaching customers to deal with technical issues that are within their scope, Progent can focus on providing hard-to-find skills where Progent faces few competitors. Businesses who work with familiar freelance consultants or who employ internal IT personnel benefit when Progent transfers information about critical technology and proven processes to make their networks more reliable, protected, and productive.

  • 24x7 Network Monitoring with MS Operations Manager
    Progent is one of the few consulting firms to provide 24x7 system monitoring services based on Microsoft System Center Operations Manager. Microsoft System Center Operations Manager allows your network maintenance to be proactive instead of reactive. By anticipating potential issues before they result in downtime, system monitoring can save your IT network from painful and expensive availability disruptions.
How Does My Business Start Receiving Remote Technical Help from Progent?
To get started with Progent's online help offerings or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for network help, visit Immediate Technical Support.



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    Progent's ProSight Email Guard uses the technology of top information security companies to provide web-based control and world-class protection for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's cloud filter acts as a first line of defense and keeps most threats from making it to your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the onsite gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The local gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.

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    Widows Server 2012 R2 Hyper-V enhances server virtualization in key areas such as multitenancy, flexible network infrastructure, cloud support, scalability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can help your business to take advantage of Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to reduce network costs and improve productivity.

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    • Remote Consulting System Center 2016 Azure Integration
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    System Center 2016 provides major enhancements for managing hybrid cloud environments through advanced integration with Windows Server 2016, Windows 10 clients; unified management of multi-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and better cloud support such as closer integration with Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team can provide advanced remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to design and configure a new implementation of Microsoft System Center 2016, extend or tune your current one, upgrade smoothly from a previous version of System Center, or debug your System Center environment.

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    ASA Firewalls Remote Consulting

    Progent’s certified Cisco network security consultants offer expert PIX Firewall and ASA Firewall consulting support covering architecture, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack protection, and safe access services. Ranging from economical, plug-and-play desktop appliances for small and home businesses to modular gigabit products, Cisco PIX Firewall and ASA Firewalls provide a high level of security, performance, and excellent reliability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, specially designed platform, minimizing possible OS-specific security holes.

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    DoubleTake/Carbonite Software offers a family of tools designed to deliver small companies a range of affordable solutions for backing up and recovering business-critical applications such as Exchange Server, Microsoft SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent’s disaster recovery planning consultants have extensive backgrounds incorporating DoubleTake/Carbonite technology into small business IT systems to achieve an advanced state of fault tolerance and disaster recovery readiness at an affordable price.

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    Cisco's wireless VoIP phones are industrial-grade Wi-Fi handsets intended for professionals who are on the move within office, warehouse, retail or other environments where management requires user endpoints that offer more administrative control, security and durability than is possible with the BYOD (Bring-Your-Own-Device) style of workplace communications. Integration of Cisco's wireless IP phones typically requires that IT teams configure and optimize many components of your Wi-Fi infrastructure including access points, routers and switches, Cisco wireless LAN controllers, and management software. Progent's Cisco-certified experts can provide remote and onsite support to help you build and manage a Cisco wireless IP phone solution by delivering services that can range from troubleshooting the configuration of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless architecture of an entire campus.

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    Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi environment or implement an efficient transition to Cisco's modern Wi-Fi controller technology. Progent offers expertise for hardware-based and software-based wireless controllers and can help you to decide which version makes sense for your Wi-Fi environment. For Wave 2 wireless controller appliances, Progent offers Cisco 3504 Wi-Fi controller support, Cisco 5520 Wi-Fi controller support, and Cisco 8540 Wi-Fi controller support.

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    Progent's Microsoft-certified consultants can provide online or onsite support to assist organizations of any size to plan, implement, manage, and repair a backup/recovery system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from earlier releases of Data Protection Manager or from another backup platform, and Progent can integrate your Data Protection Manager implementation for on premises, cloud, or hybrid datacenters. Progent can provide as-needed help for fixing particularly stubborn issues, or comprehensive project management support. Progent can also help you to design Data Protection Manager into a comprehensive disaster recovery strategy.

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    Even if your company has a minimal computer support group and a modest IT budget, your information system can still feature the same high availability and performance that once required a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-premier network professionals, the latest system management products for proactive monitoring and alerts, and economical service packages such as a help desk service to keep your vital business applications and hardware up and running.

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    System Center Configuration Manager automates application and device provisioning across multiple sites, streamlines security and compliance settings control, keeps track of network resources, protects against corporate data leakage, provides network health reporting, enables secure self service, and delivers a single point of control for managing mixed-OS ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud specialists can assist you with any facet of designing, installing, operating and repairing a System Center Configuration Manager solution for local, cloud-based, or hybrid environments.

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    Progent can help you with every stage of Azure cloud migration including needs definition, readiness evaluation, system architecture, pilot testing, implementation, centralized administration, performance optimization, software license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance validation. Progent can help your IT staff to configure and debug firewall appliances and VPN connections so that your users can securely access to Azure-based services, and Progent's Microsoft-certified consulting experts can assist you integrate key Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also help your organization to set up a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure resources.

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    • Exchange 2013 Migration Consulting
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    Microsoft Exchange 2013 includes major enhancements to the functionality of its predecessor Exchange Server 2010 and delivers powerful new features as well as a revamped architecture. These improvements favorably impact key facets of IT including manageability, availability, security and compliance, operational costs, collaboration, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the potential business benefits of upgrading to Microsoft Exchange 2013, create an efficient test and deployment plan, and educate your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing remote consulting and support and management services for Microsoft Exchange 2013.

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    Progent's Microsoft-certified Intune consultants can help your company to understand the business case for adopting Microsoft Intune for managing your portable devices including notebooks, smartphones, and tablets powered by Windows, iOS, and Google Android. Progent's Intune consultants can assist your company to define policies, plan and deploy test environments to confirm the benefits of Intune for your environment, deploy Intune throughout your IT ecosystem, combine Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Intune deployment.

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  • SQL 2008 Analysis Services Consultant Services Microsoft Certified Partner SQL 2008 Computer Consultants
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    • CISA Certified Cybersecurity Audit Consulting
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    The Certified Information Systems Auditor (CISA) accreditation is a prestigious qualification that signifies expertise in IS security audit and control. Certified by ANSI, the CISA credential requires that candidates pass a comprehensive test given by the ISACA professional association. Progent offers the services of a CISA-Premier Cybersecurity audit consultant able to assist businesses in the fields of IS audit services, IT administration, systems and infrastructure lifecycle, information technology service delivery, protection of information resources, and business continuity planning.

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    Microsoft Proxy Server IT Services

    Progent's Microsoft-certified ISA Server consulting experts have long experience configuring ISA Server-based security solutions for IT networks with many offices, remote workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can help your company in planning and implementing an installation of ISA Server 2000 or ISA 2004 Server that supports your information protection needs without adversely restricting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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    Microsoft Windows 8.1 is designed to power devices ranging from smart phones and slates to power-user desktops. A wealth of new and improved capabilities, including touch screen interface and iconic tile GUI, offer a wide range of advantages for organizations who know how to exploit them. Progent's Windows consultants can help get your organization up the learning curve with Windows 8.1 and make sure you gain maximum business advantage from the product's many new and enhanced technologies.

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    • Microsoft Windows Server 2008 Cluster Troubleshooting
    Clustering Windows Server 2008 Information Technology Consulting

    The clustering feature set incorporated into the high-end editions of MS Windows Server 2008 has been radically re-engineered to simplify the deployment, setup, and administration of clusters that offer greater levels of system availability, protection, performance, and flexibility. New or improved features include automated cluster Validation, revamped configuration and deployment, improved cluster administration, redesigned cluster infrastructure for increased uptime, better protection and quorum structure, minimization of failure points, more storage and RAM capacity, and improvements for multi-site clusters. Progent's consultants can help you evaluate the business benefits of failover clusters, plan and execute a deployment, educate your network support personnel to manage your failover clusters, deliver continuing consulting and technical help services, and create and validate a disaster recovery procedure.

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    • Windows Server 2016 Virtual Machine Load Balancing Consultant
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    Progent's Windows Server 2016 disaster recovery consultants can assist you to design a disaster recovery solution built around Microsoft's most advanced Failover Clustering tools including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class network-attached storage using commodity equipment, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, economical creation of a failover cluster quorum witness.

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  • Windows Server 2012 Cluster Management Help and Support Windows Cluster Shared Volumes Online Help
  • Windows Server 2012 R2 Cloud Consultant Windows Server 2012 R2 Configuration Manager Computer Engineer
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  • Windows Server 2012R2 Configuration Manager Troubleshooting Windows Server 2012R2 Clustering Help and Support

    • Windows 2012 R2 Clustering Computer Consultants
    Windows 2012 Failover Clustering Network Engineer

    Progent's certified failover clustering consultants can assist companies of all sizes to assess the benefits of adopting Microsoft Windows Server 2012 clustering technology to create an advanced high-availability/disaster recovery solution, assist your organization to design and install a Windows Server 2012 system, provide online and on-premises consulting services and technical support for failover clusters composed of physical servers or virtual ones, and help you to automate the administration of failover clusters.

  • Windows and Linux Consultant Services Immediate Linux, Windows Consult
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