Immediate Online Technical Support for Garland Texas Information Networks
Immediate Online Technical Support for Garland NetworksFor businesses in Garland Texas, Progent provides online support for computer systems based on Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Certified consulting experts have provided online troubleshooting to businesses in every state in the United States. (Check out recommendations from Progent's customers.) Progent also offers the consultation services of Cisco CCIE engineers to handle challenging infrastructure problems, as well as the assistance of CISA and CISSP-certified security consultants to handle advanced security design and troubleshooting jobs.

Progent's online technical support engineers provide exceptional leverage due to the fact that they possess the practical experience and are equipped with the sophisticated technology required to solve most network problems rapidly. Efficient support lowers direct costs since service calls use up fewer chargeable consulting minutes. Remote help also eliminates the expense of sending an engineer to your location. Your company saves additionally in incidental costs by reducing or avoiding network outages and related costs stemming from business disruption, disgruntled customers and vendors, unproductive workers, and distracted management. Progent's extensive remote consulting know-how is particularly helpful in environments that depend on public clouds for vital infrastructure or applications like Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite tech support may not be an alternative.

Progent's billing model for online help is designed to stretch your network support investment. Progent charges on a per-minute basis for telephone-based consulting, so you owe exclusively for the support that you actually get. In contrast to typical online support companies, Progent imposes no startup surcharge or minimum payments. Progent's one-minute billing unit and simple policy for pricing save you from scenarios where quick solutions somehow turn into major tabs. Progent's penchant for dealing with technical issues quickly means your business spends less cash.

Progent's Remote Consulting and Technical Support Services
Through years of experience, Progent has mastered an array of optimized technologies and field-proven methodologies that permit the maximum level of effectiveness for remote consulting and troubleshooting for IT systems of any size. Progent offers protected Virtual Private Network support for VPN gateways from a variety of popular vendors such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN access enables the experts of Progent's online support team to link to your company's computer system remotely without compromising system security.

Progent's powerful service reporting application includes thorough documentation describing the service that Progent's clients have received. Progent's team consultants have the benefit of the specifics of support provided to each client by any Progent engineer. This history of issues and resolutions is structured as a quickly retrievable internal database that allows Progent's remote technical experts to communicate their knowledge with the whole team to ensure that the effectiveness of Progent's technical support grows over time. Progent's high-level certifications and working relationships with major vendors such as Cisco and Microsoft open up additional vast support knowledge bases and permit quick access to vendors' internal product engineers so Progent's remote service specialists are able to arrive at the most efficient solutions quickly.

Remote technical support services provided by Progent to businesses in Garland Texas include:

Progent's ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent provides a family of budget-friendly, flat-rate managed services intended to allow small and medium-size organizations to utilize the same cutting-edge technology used by some of the world's top enterprises. Progent's ProSight portfolio of IT management outsourcing services covers all key facets of information technology such as email protection, security and compliance, cloud-based backup and disaster recovery, infrastructure management, VM cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior analysis tools to guard endpoint devices and servers and VMs against modern malware assaults like ransomware and email phishing, which easily escape traditional signature-matching anti-virus products. ProSight ASM protects local and cloud resources and offers a single platform to automate the complete malware attack progression including protection, infiltration detection, containment, cleanup, and forensics. Key capabilities include one-click rollback with Windows VSS and automatic system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth protection for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alerts, device control, and web filtering through leading-edge technologies packaged within one agent accessible from a unified console. Progent's data protection and virtualization experts can assist your business to plan and configure a ProSight ESP environment that meets your organization's specific requirements and that helps you prove compliance with legal and industry information protection regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate action. Progent's consultants can also help you to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates your backup activities and enables rapid restoration of vital files, apps and VMs that have become lost or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can deliver world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical information. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading data security companies to deliver centralized management and world-class security for all your email traffic. The hybrid architecture of Email Guard combines cloud-based filtering with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage. Email Guard's on-premises security gateway device provides a further level of analysis for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter. For more details, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map out, track, enhance and debug their connectivity appliances like routers and switches, firewalls, and access points plus servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and manages the configuration of virtually all devices connected to your network, tracks performance, and generates alerts when potential issues are detected. By automating tedious management processes, ProSight WAN Watch can knock hours off common tasks such as network mapping, expanding your network, locating appliances that require important updates, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your network running efficiently by checking the health of vital computers that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your specified IT personnel and your Progent engineering consultant so that all looming issues can be addressed before they have a chance to impact your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual host set up and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the apps. Since the environment is virtualized, it can be moved immediately to a different hardware environment without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard information related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be warned about impending expirations of SSLs or domains. By cleaning up and managing your IT documentation, you can save as much as 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need when you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size businesses to obtain an unbiased assessment of the health of their network. Based on some of the top remote monitoring and management platforms available, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits show you how well the configuration of your essential infrastructure devices adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI such as a more manageable Active Directory environment. Both versions also include one year of state-of-the-art remote network monitoring and management. Advantages can include simpler network management, better compliance with data security regulations, more efficient utilization of network assets, faster troubleshooting, more reliable backup and restore, and increased uptime. Learn more information about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone interview with a Progent backup/recovery consultant. The interview is intended to help evaluate your organization's preparedness to block or recover quickly after an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to collect information concerning your existing security profile and backup platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to build an efficient security and backup system that meets your business needs. For details, visit The ProSight Ransomware Preparedness Report.

Additional Consulting Services Offered by Progent
Progent offers the services of seasoned remote consulting professionals for special information technology programs. Progent's rates for ongoing development or consulting projects are determined according to the qualifications of the engineers required. Progent's background in these special fields of computer technology allows clients to execute major projects within budget and on time. Progent's special online consulting solutions include:

  • Help Desk Call Center Support
    Progent's Call Center support programs for businesses with environments based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux products include comprehensive Help Desk Call Center services, co-managed Helpdesk services, and Call Center process consulting. Progent's Standard Help Desk Services provide smaller organizations a complete service desk solution that manages all aspects of remote Level 1 desktop technical support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Progent provides service desk support at a significant discount off Progent's regular desktop support rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle the most issues.

    Progentís shared Help Desk services allow your business to share responsibilities for Help Desk support transparently between your IT staff and Progent's large roster of certified desktop support engineers and subject matter experts. Progentís Help Desk Co-management service is a collaborative service desk solution based on the top professional services automation platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.

    Progent's Call Center staff of veteran information technology consultants provides your customers in Garland Texas quick assistance from an effective technical support group with extensive background providing telephone-based help and remote repair service for networks powered by Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology. Progent's mission is to give the Help Desk Call Center recognition as a crucial driver of company performance, and Progent's intent is to resolve instead of simply report technical problems.

  • Business Applications Services: Training, Customization, and Troubleshooting
    Progent's Applications Experts staff can supply remote professional engineering expertise and education in special business application areas that include Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can provide expertise, custom programming, and training for familiar Microsoft applications such as Microsoft CRM, Microsoft Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. For more on Progent's consulting, custom development, and training offerings, go to Progent's Applications Experts Team.

  • Centralized and Automated Management of Hybrid Cloud Networks
    System Center 2016 centralizes and automates the administration of hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; cohesive management of multi-OS environments that include Linux, Hyper-V and VMware; and expanded cloud support such as tighter integration with Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consulting experts offer world-class remote and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist you to design and configure a new implementation of System Center 2016, extend or tune an existing one, upgrade smoothly from a previous release of System Center, or troubleshoot your System Center solution.

  • Remote Hybrid Network Monitoring Services
    Progent can deliver organizations in Garland Texas remote hybrid network monitoring and reporting by providing System Center Operations Manager (SCOM) expertise and System Center 2012 Operations Manager (SCOM 2012) support. Progent can customize Operations Manager for your business so that your computer maintenance is proactive rather than reactive. By uncovering looming trouble spots before they expand into network outages, system monitoring can head off inconvenient and costly information system crises. Progent can also deploy network monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or macOS and OS X systems, Windows networks, or environments based on multiple OS platforms.
How Your Garland Company Can Contact Progent's Online Technical Support Experts
To get in touch with Progent about urgent phone-based assistance with Microsoft Windows, macOS and OS X, or Linux networks, go to Progent's Urgent Phone-Based Help, telephone 1-800-993-9400, or visit Contact Progent. For businesses and startups in Garland Texas, Progent's phone-based network support specialists are ready to provide expert and cost-effective system help whenever your company has to have it. More than a decade of providing remote tech support has led to Microsoft Partner status for Progent's consulting experts and has helped Progent to develop world-class troubleshooting skills and to fine tune online connectivity technology to repair network problems rapidly while eliminating the expense and lost time that comes with in-person support visits.

Even if your Garland organization works with a regular independent consultant or employs a full time organization that know how to deal with the majority of computer problems, Progentís Microsoft certified engineers can provide a convenient and transparent virtual expansion of your local resources in cases when your regular service personnel either lack the availability or the expertise to solve unexpected network crises or particularly challenging integration projects.

Advantages of Progent's IT Support for Offices in Garland Texas
Progent's remote technical help services allow your Garland company to enjoy the benefits of immediate, world-class IT support without the expense of maintaining a full-time IT organization. Your network will acquire added business worth by being increasingly reliable, productive, and secure. Advantages to your business include:

  • Convenient remote extension of your on-site IT resources
    For most offices in Garland Texas, local network service resources, whether consisting of outside consultants or an in-house IT staff, can deal with typical technical issues. On the other hand, IT crises can occur when local support personnel are too busy or unavailable, and some trouble may be associated with technology that is beyond the scope of your local support personnel. In these cases, Progent's online support experts offer a convenient, fast, and economical way to augment your regular resources and to pass on valuable information to improve your ability to resolve future issues locally.

  • Less Dependence on Individual Consultants
    For IT maintenance, smaller offices commonly rely on independent freelance service providers. Although independent consultants carry less overhead than larger consulting companies and can afford to charge lower rates, they are occasionally overextended, making it difficult to respond rapidly to crisis situations. If an independent consultant is busy with another customer, ill, on a trip, or in training, the lack of backup personnel may require your business to wait for assistance during an emergency. As your business expands, system downtime and trouble with vital software become more expensive. The money you thought you were conserving on a freelancer can be eaten up quickly by reduced productivity. Progent provides a ready source of reserve support expertise to insure your network remains available.

  • Create a Solid Foundation for Smooth Growth
    Businesses often begin with an IT system implemented on a shoestring budget. Lacking a proper framework, slap-dash fixes can get thrown onto an unstable foundation. When a company grows, stability and expandability problems can impede the productivity of the organization. Such poorly built environments need careful assessment, intelligent long-term planning, and extensive technical expertise to upgrade to a system infrastructure that can provide the solid foundation to handle vital business requirements and simplify future expansion.

  • Interact with Problem Solvers Instead of Product Vendors
    Smaller companies require advice and technical education to navigate through an increasingly complex maze of product options capable of promoting business success and improving efficiency. Businesses hardly need a network consultant who is motivated to sell a certain vendor's technology. Network consulting and product selling can result in a situation where the proposed solution is built around a predetermined technology instead of the true needs of a business. Progent avoids these conflicts by offering just services rather than products. This allows Progent to align IT expertise with the real interests of customers.

What Makes Progent Different from Other Support Firms?
Progent is a Microsoft Partner support firm and Progent's staff size, depth of technical background, fine tuned remote support tools, and familiarity with enterprise networking allow businesses to escape the pitfalls associated with excessive reliance on smaller service firms, individual freelance consultants, or limited in-house IT help.

Progent adds value by providing:

  • Proven Methodology
    Progentís staff of Microsoft and Cisco Premier consultants average more than ten years of real-world industry experience, at the forefront of IT service, executing a wide range of technical tasks for a large mix of businesses. Every Progent consultant shares a refined set of personal best practices which are combined into company-wide leading practices training that Progent teaches its consulting staff. This ensures that you get not just world-class technical capability, but also a support engineer with proven methods for applying computer knowledge to fix real-world network problems rapidly.

  • Value Pricing
    Progent's pricing policy is to bill for remote service and in-person visits per minute. Consequently, you are billed only for received services. Progent does not impose a higher rate for off-hours or urgent service, and inside California or in areas where Progent offers in-person support, Progent does not charge for travel time except for emergency support where on-site time is less than 4 hours. Also, Progent applies no startup charge and requires no retainer for support services provided during normal business hours. Many support firms demand large minimum fees or charge for each quarter hour or longer. Progent's fine granularity eliminates big invoices for quick repairs so you will not be forced to allow minor problems to fester.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's support experts to customers. By teaching clients to resolve technical issues that are within their scope, Progent is able to concentrate on providing high-value skills where Progent faces few competitors. Companies who work with familiar independent consultants or who maintain in-house support staffs benefit when Progent passes on information about critical technology and proven processes to make their networks more robust, protected, and productive.

  • 24x7 Server Monitoring with MS System Center Operations Manager
    Progent is one of the few IT service firms to offer round-the-clock remote tracking services based on Microsoft Operations Manager. MS Operations Manager allows your network support to be anticipatory instead of reactive. By revealing potential problems before they result in downtime, network monitoring can keep your IT network from painful and costly availability losses.
How Does My Business Begin Getting Remote Network Support from Progent?
To initiate Progent's Nationwide Remote Support offerings or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT help, go to Immediate Technical Support.



An index of content::

  • 24 Hour Microsoft Windows 10 Assessment and Deployment Kit Engineers Microsoft Windows 10 Upgrade Outsourcing IT
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  • 24-7 Microsoft and Cisco Certified Progent Small Business Integration Consulting Server Setup Progent Start-Up Businesses
  • Garland, TX Technology Consulting
  • 24-Hour Aironet Wave 2 Wi-Fi AP Consultant Aironet 3600 Access Point Integration
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  • Integration Support Exchange 2007
    Exchange 2007 Information Technology Consulting

    Progent's expert support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that avoids productivity disruption, reduces ongoing service demands, and makes your Exchange 2007 Server easy to administer. For complicated multi-server or multi-location migrations, Progent has the experience to complete your project rapidly and economically. Progent's Exchange Server 2007 help, repair, and consulting services include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 that are best aligned to your business needs.

  • 24/7 5520 wireless controller Consulting Services 2500 Wireless Controller On-site Technical Support

  • UNIX with Windows Support and Setup
    Windows and Solaris IT Consultants

    If your business operates a UNIX, Linux, or Sun Solaris environment or a mixed-platform network, Progent's CISA and CISSP-certified security specialists can assist your whole enterprise in a broad range of security topics including security administration procedures, security design and models, access control systems and methodology, applications development security, business processes security, physical security, communications, infrastructure and Internet security, and disaster recovery planning. CISM and ISSAP define the basic competencies and worldwide standards of performance that information security managers are required to possess. These accreditations provide executive management the confidence that those who have earned their CISM, CISSP or ISSAP certification have demonstrated the experience and knowledge to deliver effective security support and engineering help.

  • 24/7 Consultants Ubuntu Linux Mandriva Linux Specialists
  • Garland, TX On-Call Services
  • 24/7 Microsoft SQL Server 2016 Small Office Computer Consulting Services Garland SQL Server 2019 Information Technology Support Garland Centerville
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  • Problem Resolution Garland-Rockwall
  • 24x7 IT Consultant Office 365 Exchange Online and on-premises Exchange Office 365 Exchange migration Consultant Services
  • 24x7 SCCM 2007 Device Management On-site Support Online Support Configuration Manager 2007

  • Technology Professional Enterprise hybrid cloud integration
    24 Hour Amazon AWS hybrid cloud integration Design Firms

    Progent can help your it team to plan and administer cost-effective environments that can include Windows and Linux systems and applications in both cloud-centric solutions or in hybrid topologies that seamlessly combine physical IT assets along with public cloud services. To help you to integrate cloud services with physical datacenters, Progent offers a range of cloud migration services that include Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of experience providing advanced consulting services online, and Progent can help you successfully carry out your cloud integration projects on schedule and within your budget.

  • 24x7x365 64-bit Server Integration Support 64-bit Computing Consulting
  • 24x7x365 SCCM Cloud Management Gateway Online Troubleshooting Engineer SCCM Site Hierarchy
  • 802.11ac Wireless Support and Integration Aironet Remote Troubleshooting

  • Cisco ASA and VMware Support and Help
    Adaptive Security Device Manager Remote Consulting

    Progentís Cisco-Certified technology consultants offer experienced PIX Firewall support services encompassing architecture, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector attack security, and secure access services. Extending from compact, plug-and-play desktop devices for small offices and home offices to modular gigabit products, Cisco PIX firewalls provide a healthy combination of security, speed and reliability for information environments of all sizes. PIX firewalls are based on a hardened, specially designed platform, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and extensive administrative tools. Progentís Cisco experts can show you how to choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

  • ASA 5540 Firewall IT Services Cisco GTP/GPRS Online Support
  • Access to External Support Databases Technical Firms Access to External Support Databases Outsourcing Technical Support
  • Amazon MWS integration Programmer Amazon Marketplace Web Service programming Development Group

  • Small Office Network Administration
    24-7 Small Office Small Office Network Consultant

    Progent's Microsoft and Cisco certified network engineers can provide expert support for a broad range of technologies and can provide that assistance by phone anywhere in the U.S. or onsite in select cities throughout the United States and anywhere in . Progent provides remote support for information systems powered by Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that incorporate a mix of Windows and UNIX-family technology. Progent also can provide access to the expertise of Cisco CCIE network specialists for the toughest connectivity problems, plus the support of CISSP and CISM-qualified security engineers to assist with high-level security design and troubleshooting. Progent has provided remote troubleshooting to businesses in all 50 states in the United States.

  • Apple OSX Tiger Computer Consultant Macintosh OS X Specialists
  • BlackBerry Exchange Consulting BlackBerry BES Server IT Services
  • CCIE Expert Certified Support Wireless 24/7/365 Wave 2 WiFi Network Consulting
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  • CRISC Certified Risk and Information Systems Control Analyst Professional CRISC Certified Risk and Information Systems Control Architect Consultants
  • Cisco ASA 5500 Firewall Remote Consulting Cisco ASA 5500 Firewall On-site Support

  • MySQL and Windows Engineers
    MySQL RDBMS Programming Firms

    Progent can provide cost-effective remote access to an Oracle-certified MySQL RDBMS DBA or software programmer and can help organizations of all sizes to integrate and support MySQL in a robust network environment that provides advanced speed, scalability, and protection. Progent also has proven skill assisting companies migrate applications from an Oracle environment to MySQL.

  • Cisco Computer Outsourcing Security Consulting Firms Cisco Firewall
  • Cisco Expert Security Consulting PIX Firewall Upgrade Consulting Services
  • Cisco Mobility Express Remote Consulting Aironet Wave 2 Wi-Fi Access Point Remote Consulting

  • IT Consulting Office Wireless
    Emergency Support and Integration Proxim Tsunami

    Progentís wireless professionals can help small companies design, select, pilot, configure and support protected building-to-building wireless bridging products that integrate transparently into your existing network while providing a degree of security that matches or exceeds wired connections. Progent offers experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can show you how to select and deploy the wireless connectivity technology that match your company needs.

  • Cisco NSS2000 Network Storage Systems Computer Consultant Professionals Cisco Smart Business Communications System
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  • Cisco PIX Upgrade Engineer PIX Onsite Technical Support
  • Cisco Small Business IT Consultants Garland Centerville Cisco Migration Help Garland Texas
  • Garland Computer Consulting Company
  • Cisco VPN Consulting Services Top IT Consulting Cisco VPN
  • City Government Consult Consultants City Government Cisco

  • Specialists Exchange Online Archiving
    Office 365 Portal IT Consultants

    Office 365 is Microsoft's expanding family of client productivity apps and cloud-hosted services offered on a subscription basis. Office 365 apps and cloud services are offered in a variety of subscription plans targeted at customers from students and home offices to global enterprises. Progent can provide quick and affordable online access to consultants with in-depth knowledge of Microsoft, macOS, iOS, and Google Android technology. Progent can assist your business to evaluate the wealth of subscription options offered with Office 365 and integrate your network with Office 365 so you realize top business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist you to build and manage hybrid solutions that transparently combine local and cloud products and services.

  • Computer Consultant Mandrake Linux, Solaris, UNIX Garland Texas Ubuntu Linux, Solaris, UNIX Computer Consultant Garland Centerville

  • Job Opening Compensation for Microsoft Consulting
    Benefits for Home Based Network Professional Part-Time Job

    Progent's compensation structure is based on revenue sharing, so similar to working as an independent contractor, your earnings are directly driven by your work effort. Some Progent consultants focus on lifestyle issues and choose to consult at a more relaxed pace, utilizing our flexible calendar to pursue individual pursuits such as mountain biking, car racing, skiing, fishing, travel, or spending private time with relatives and friends. Other consultants use the chance to earn major bucks via lots of work and long days. Progent fully supports both sides of the spectrum plus any point in between.

  • Computer Consultant Remote Access Cisco Virtual Private Network Technology Consulting Services
  • Garland Service
  • Computer Consultants ISR Router ASR 9000 Router Consultants
  • Computer Consultants Microsoft System Center Operations Manager Microsoft Operations Manager Computer Engineer
  • Computer Consulting SMS Server 2003 Migration SMS Server Upgrade Remote Support Services
  • Computer Help Pennsylvania Network Administration Wisconsin

  • Amazon S3 integration Integration Companies
    Amazon EC2 endpoint Developer Firms

    Progent can provide cost-effective remote consulting to assist companies of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery solutions, and security strategies.

  • Computer Network Consultants Microsoft Office XP Computer Consultants Microsoft Office 2000

  • Small Business Server 2003 Engineer
    Microsoft Small Business Server 2003 IT Consulting

    Microsoft Small Business Server is an affordable suite of essential servers that provides the basis for a powerful but manageable IT network. The IT sophistication of the Microsoft .NET components bundled with Small Business Server calls for a computer support expert with real-world background designing and integrating cohesive, comprehensive business network solutions. Progent's SBS Server professionals have an average of more than a decade of background integrating computer networks built on Microsoft products. This expertise assures you success in deploying, administering, and troubleshooting IT environments that include the Microsoft Small Business Server suite of servers and productivity software.

  • Configuration Office 365 AD FS Hybrid Exchange Online and Exchange on-premises Onsite Technical Support
  • Consult CRISC Certified Information Risk and Information Systems Control Officer CRISC Certified Risk and Information Systems Control Analyst Specialist
  • Consultancy Services BlackBerry Exchange Garland Dallas Fort Worth Metroplex BlackBerry Smartphone Tech Support Outsource
  • Consultant SCDPM 2012 and Exchange DAGs SCDPM 2012 Security and Compliance Integration

  • CISSP Certified Security Specialists
    CISSP Certified Security Auditor Consult

    Progent's CISSP-certified cybersecurity consultants can help organizations of any size with any facet of information system security. Progent can help implement efficient cybersecurity solutions that guard a small business from modern malware attacks or Progent can design, deploy, and manage an end-to-end security environment for hybrid networks that accommodate local, remote, and mobile clients sharing network resources spread over multiple physical datacenters and public and private clouds.

  • Consultants Exchange 2000 Server Emergency Exchange Server 2000 Upgrade Professionals
  • Consulting DPM 2016 Microsoft Experts Support Data Protection Manager 2016 Rolling Upgrade

  • Exchange Server 2010 Migration Technology Professional
    Exchange Server 2010 Migration Consultant Services

    Progent can provide comprehensive support for each step of your Exchange 2010 upgrade including outsourced or co-sourced project management services, site readiness preparation, project planning, specification of all new software and hardware required, recommended vendor sourcing, pilot testing at client site or at Progent's testing facility, managing temporary coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the production system, deactivating the old system, and webinar training for client's support group and end users.

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    Progent's consultants have delivered support for Dynamics GP and Great Plains software for almost two decades and Progent has delivered system integration, software development, training, and debugging since the platform's debut. Progent offers in-depth expertise for upgrading legacy Dynamics GP/Great Plains deployments. Progent can help you to plan, test, and carry out an efficient migration from a a legacy version to the latest release of Dynamics GP.

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    Progent's Cisco-Certified network management engineers can help you to run Cisco's network management utilities alongside a selection of powerful third-party products to build a comprehensive network management solution in order to keep your environment running smoothly, conserve limited resources, protect your data, revive quickly from device breakdown or deliberate assaults, and enable you to expand or repurpose valuable resources sensibly and economically as your company grows.

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    Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, optimizing and repairing Microsoft SCOM environments and can provide organizations of any size advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to design a topology for SCOM 2012 servers that delivers the performance and availability needed to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric as well as Microsoft and third-party apps and services. Also, Progent can provide fast remote or onsite technical support to assist you to remediate critical problems uncovered by System Center 2012 Operations Manager.

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    Progent's certified failover clustering consultants can help businesses to assess the advantages of deploying Microsoft Windows Server 2012 failover clustering technology to create a powerful fault-tolerant/disaster recovery strategy, help you to plan and install a Windows Server 2012 environment, deliver online and on-premises consulting services and engineering support for clusters that include physical servers or virtual machines, and help you to streamline the administration of clustered servers.

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    Progent offers affordable online and on-premises support to help organizations of any size to migrate any portion of their core IT resources to Google Cloud Platform (GCP). This can save management hassle and hardware expense and enable access to Google's state-of-the-art AI and machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, architectural design, testing, configuration, administration, performance tuning, software license management, backup/restore solutions, and security and compliance.

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    Progent's Microsoft-certified experts can show you how to rationalize the business case for deploying SharePoint Portal Server 2007, advise you on the most appropriate edition of SharePoint for your application, provide configuration and deployment expertise, help you to install MS SQL Server as a back-end database, optimize your network infrastructure, integrate your standard and customized application software to operate with SharePoint Server 2007, develop a comprehensive security plan that encompasses portal technology, and provide troubleshooting and Help Desk support.

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    Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales activities such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their reach, reduce their cost of sales, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and expedite your ROI.

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    DoubleTake/Carbonite Software offers a selection of products intended to deliver small businesses a range of cost-effective solutions for replicating and restoring business-critical workloads including Exchange Server, Microsoft SQL, Blackberry, and Microsoft Office SharePoint. Progentís business continuity planning consultants have in-depth experience integrating DoubleTake/Carbonite products into small business IT networks to create an advanced state of fault tolerance and disaster recovery capability at a budget-friendly cost.

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    When performing IT projects for enterprise customers, Progent follows a phased methodology driven by specified milestones in order to meet budgetary, scheduling and engineering goals while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures based on the best practices defined by the Microsoft MSF methodology which includes requirements definition, architecture proposals, pilots, design adjustments, and expert deployment. All phases are recorded to provide a comprehensive description of technical services delivered and to assist in ongoing network maintenance.

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    Progent's ProSight Email Guard uses the technology of top data security vendors to provide web-based control and comprehensive security for your email traffic. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This reduces your exposure to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite gateway device provides a further level of inspection for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays within your security perimeter.

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    SQL Server 2014 incorporates major improvements in critical areas including speed, uptime, compliance, and cloud readiness. SQL Server 2014 is the first release of SQL Server that includes in-memory capability that operates transparently across all workloads including OLTP, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises services such as system design, deployment, administration, troubleshooting, and application development expertise to enable businesses of any size to achieve fast return from their SQL Server 2014 investment.

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    Progent's certified SharePoint 2019 and SharePoint Online experts can provide economical remote and onsite expertise, software development, and debugging services for organizations of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help customers design and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud components into a seamless information management system.

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    Progent can deliver a wide range of affordable support services to assist you to deploy, integrate, troubleshoot, and manage workstations and laptops powered by Microsoft Windows, macOS and OS X, or various versions of Linux. Progent can offer onsite or remote assistance for single machines or laptops or work with you to plan and implement a company-wide rollout of new or updated operating system software and applications. Progent can also provide engineers and technicians to assist your company to prepare for and complete an office relocation or merger organized to produce minimal interruption to your productivity.

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    Small Business Online Support

    Progent offers network services for medium size companies with 100 to 250 network clients. The medium size company or work group has traditionally been an overlooked part of the market for network support services. The overhead and service access practices of major third-party service firms make them too costly for the ordinary mid-size company or small medium business (SMB), which commonly has a modest information technology budget with which to support an IT system whose complexity and capability are often similar to the networks of far bigger enterprises. Progent's support delivery model, which takes great advantage of remote support, virtual network infrastructure and 24x7 server monitoring, dramatically lowers the network support expenses of a small-medium business while providing the mid-size company with big-company service from professional, world-class consultants with background in a wide array of midsized business technologies. If your medium size organization or small business is searching for levels of IT support appropriate by a medium size organization without paying enterprise prices, call Progent.

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    Cisco VoIP Setup and Support

    Progent's Cisco-certified VoIP phone and video IP phone experts can assist your business to configure, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the latest media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Unified CM, originally known as CallManager, or with Unified Communications Manager Express to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Unified CM apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent's consultants can deliver support with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP trunking, installing ISR routers with CUBE internetworking capability, and designing Cisco UCS server failover and Cisco SRST systems for high availability.

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    Microsoft Small Business Server is an affordable collection of server products that offers the basis for a powerful but easy-to-manage IT network. The inter-connectivity requirements of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires an IT expert with real-world expertise and broad experience in planning and building cohesive and comprehensive business technology solutions. Progent's Microsoft-certified experts have broad backgrounds with the technologies built into Microsoft SBS 2011 and SBS 2008. This expertise ensures you success in installing, managing, and troubleshooting network solutions based on the Microsoft SBS line of servers and applications.

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    Progent provides Microsoft Windows 2003 Cluster Server assistance to help your organization utilize non-stop server clusters designed to provide 100% uptime. Windows cluster servers for non-stop systems include Microsoft Windows Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster. By helping you build high availability server clustering environments around Windows Clustered Server 2003, Progentís Premier Windows experts make sure that your high availability clustered servers are set up to maximize the strategic advantage of your computer system.

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    Forefront TMG 2010 is based on the powerful security capabilities of Internet Security and Acceleration Server 2006 and provides a centrally administered web gateway that delivers a one-server platform for an array of security functions such as an multi-layer firewall, URL filtering, antimalware, IPS, reputation services, Virtual Private Network control, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security reporting capabilities, permits custom reporting generated by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be deployed as a virtual server to cut expenses and improve availability. Progent's Microsoft-certified consultants can help you to design and carry out test and production deployments; interface Forefront Threat Management Gateway with Windows 2008 R2, AD, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; install Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing support and repair services. Progent can also assist you to upgrade smoothly to Microsoft Forefront TMG 2010 from ISA Server.

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    Progent offers expertise for security testing packages such as Microsoft Baseline Security Analyzer for performing a variety of programmed network auditing scans to uncover potential security problems. Progent has extensive experience with security auditing tools and can show you how to make sense of audit reports and respond appropriately. Progent can help you design protection into your company operations, configure auditing tools, plan and implement a secure network architecture, and suggest policies to maximize the security of your network. Progent's security consultants are available to assist you to configure a firewall, implement safe remote access to email and business applications, and install VPN. Progent's qualified security experts can validate the protection of web-based applications and can run comprehensive security audits of enterprise-wide security to determine your organization's compliance with important international security standards such as HIPAA, PCI, and ISO 17799.

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    Cisco Nexus series switches are engineered to provide the performance, scale, availability, virtualization support, capacity, security and ease of management required to act as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch consultants are available to provide online and onsite consulting and troubleshooting services to assist your IT staff to plan an efficient switch architecture, build pilot systems to validate your switching solution, deploy Nexus switches, create and enforce appropriate policies, perform security vulnerability assessments, set up proactive monitoring, fully utilize resources through virtualization, troubleshoot switching and routing issues, maximize performance, plan for expected growth, and set up the powerful high-availability (HA) capabilities available for Nexus switches. Progent can also help you to upgrade non-disruptively from outdated Nexus switches or Cisco Catalyst switches to current Nexus switches.

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    Progent provided a wireless networking environment that enabled a school to increase efficiency and avoid the recurring costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is intended for interfacing separate locations as far as 2.5 miles apart and can reach even longer distances. This wireless solution provided improved performance and dependability than simply amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz spectrum it offered protection against outside interference.

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    Progent offers affordable remote and onsite support to help companies of any size to move any part of their critical IT infrastructure to Google Cloud Platform services. This can save management hassle and hardware costs and enable the use of Google's state-of-the-art machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform integration including needs analysis, preparedness evaluation, architectural design, testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance.

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    Progent's SonicWall firewall consultants can help you integrate, maintain, and update SonicWall firewall devices including the newer SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into a complete security plan and build protection into your corporate practices.

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    Progentís Microsoft experts provide small and medium size companies world-class consulting services for Microsoft Systems Management Server and System Center Configuration Manager 2007, Microsoft's standard tools for change and configuration automation. System Center Configuration Manager is Microsoft's new name for the update management platform previously called SMS Server. System Center Configuration Manager offers a variety of new features to Systems Management Server 2003 including comprehensive automation, built-in Vista Windows Server 2008 support, NAP security support, and device driver management. Progentís Microsoft certified engineers can show you how to use SMS 2003 or System Center Configuration Manager economically for streamlined operating system and application installation, security patch control, application tracking, and software license compliance. Progent's consultants can also help your company to move efficiently from Systems Management Server to System Center Configuration Manager 2007.

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    Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through rigorous examination and significant work with information security architecture. ISSAP consultants possess in-depth knowledge of access management systems and techniques, phone system and network infrastructure security, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-premier security specialists can help your company with all phases of secure network architecture.

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    Microsoft Exchange and Macintosh workstations can work together efficiently. Progent's Mac and Microsoft premier consultants can show you how to install Microsoft Entourage and Exchange so your Apple Macintosh users are able to collaborate with teammates who run Microsoft Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac software can collaborate, allowing Mac users to receive and transmit messages, examine the GAL, import addresses, sync up calendars, and invite people to conferences with your Exchange account. Progent will make sure that your Exchange Server is appropriately set up and that LDAP and Outlook Web Access are working. Progent also offers specialized onsite Entourage education.

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    Progent can help small businesses to move any part of their computing infrastructure to Microsoft Azure. This can simplify IT management and reduce equipment expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud computing architectures you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises apps and resources and ensure you avoid the common errors small companies make when moving to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN connections and to manage Apple iOS devices and Android smartphones and tablets.

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    Progent offers affordable online consulting services for all releases of Microsoft Access including desktop and browser-based versions and offers advanced assistance for application development, database migration, performance tuning, BI reporting, and maintenance. Progent also can provide tailored online classes for Office Access application programming and database management.

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    Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small or mid-size company's servers in a solution that delivers the highest degree of availability and scalability and is also simple to move to another host. ProSight Virtual Hosting and management services are based upon proven virtualization technologies that allow small and midsize businesses with mixed- platform environments to economize dramatically on the costs of capital investments, infrastructure support, and network management while achieving enterprise-class fault tolerance and an unprecedented level of vendor independence.

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